The Steam Packet in Hounslow

After a trip to Kew we chose this pub for a Saturday early evening meal. We were so pleased we did. The upstairs dining room has great views of the river if you get a window table or choose to dine on the balcony. The staff were all friendly and helpful with great service. Beers and cider were great and food couldn’t be faulted. To start we chose the varied and delicious small plate starters (4 for £25 which was sufficient for 3 people). Mains were the superbly tender beer cooked beef feather(not feather weight!), Chicken Milanese and Raclette burger. Investigating the Brunning and Price pub chain we were unsurprised to discover that the Physician in Birmingham is in the group. Thanks team for a great experience.

Best Sunday Roast in London! If you're looking for perfectly cooked sirloin beef: gorgeously pink! Huge Yorkshire puddings, beautiful celeriac mash and veg, then this is the place! My partner is such a fan of their cauliflower and cheese that it's the one dish he wouldn't share with me, he easily polishes one off so make sure you get one each. We've been let down by a lot of pubs in the area, we've found that it's hard to find consistently good roasts, but I've confidently booked at The Steam Packet the past few weeks and have always had such good service and delicious food. Don't hesitate to book you won't regret it!

Came for a Sunday roast and left very disappointed. There was nothing right with it (meat, mash, gravy) I'm a huge fan of Yorkshire puddings and theirs looked/tasted like those from a packet. Wouldn't recommend their sunday roast to anyone. Perhaps the rest of the food is decent but I will definitely not risk going for another meal there.

The highlight of our visit was the food, which was absolutely fantastic. The service was also great, and the pub itself is a beautiful place to sit. Would recommend to anyone and will definitely come back

Had a delicious roast dinner on Sunday with the family. The staff were very attentive and food portions were generous. Really liked the extra gravy boats and full little tubs of horseradish that went with our roast beef.

Had a lovely time and the team are great there, but unfortunately went for a roast following a previous visit and was totally let down. The portions weren’t fantastic and when I asked about the unlimited roast potatoes and yorkshires that I had been raving about to friends for years, I was told they had stopped due to new management. Very disappointing news indeed.

We live in Chiswick and this is the first time we’ve visited for Sunday lunch. The service and food were superb and we will definitely be back.

Fabulous evening. Waiter went out of his way to find us a table on the balcony. Service throughout was impeccable and the food delicious and reasonably priced. Downstairs is more “pubby” and equally good for a quick pint or a full meal; upstairs is an elegant dining room with tables outside on the balcony and great view of the river. Highly recommended.

Had a lovely dinner with Thames views. Everyone was very helpful and friendly. The food was excellent, better than most pub dining experiences. Our second visit in the last two months and will be returning. Thank you.

Had the pork belly with broccoli and peas washed down with a pint of craft beer. Food was out of this world and I’ll certainly be back for more

Enjoyed a few pints here on a lovely Saturday evening in May! Our family loved being here and only wished we had made the time to come back for dinner! Great vibe, great atmosphere, excellent service. Highly recommend

Perfect place for dinner, watching the sun set across Kew Gardens. We started to dine on the upstaitrs balconey but cool temperatures drove us indoors. The service was friendly and proficient, the food very good, one of the best fish and chips I've had. My wife had spicy linguine with prawns which she compared with similar dishes in her home country of Singapore. The ambience was casual and cosy and perfect for romantic dinner.

Early Dinner on a sunny Wednesday, good food and service, despite being under staffed, bar tender stemmed to be so it all but I must say quite well, very attractive and polite

My wife booked the table for a meal after the long drive to stay in London. I have to say from the second we walked in until I stepped back out of the door we were extremely well looked after. The service was excellent the waiter attentive with perfect timing even communicating with the chef when my wife asked. The food, WOW the food was exceptional the cooking precise the presentation un fussy but sleek. We mixed our order up sharing all of the dishes. My youngest daughter whom can be very critical and picky was delighted with her meal. I real have been truly impressed with the whole experience this evening and highly recommend this place. WELL DONE to all the staff there. Congratulations to the chef and kitchen staff our meal was truly memorable.

Enjoyed Sunday lunch at The Steam Packet offer of extra Yorkshire puddings and gravy much appreciated- Lovely location - will be back. We won the monthly prize draw. Thank you so all the staff who made our visit so enjoyable.

A delightful family lunch on New Year’s Eve - delicious food, lovely spot and delightful staff - loved it couldn’t have been better!

Food is good and friendly service, but we were disappointed to be told we could not choose from the two Christmas Menus (2 - 3 course), we should have pre-ordered. The website clearly states that for tables with less than 9 people (we were 3)...

The food, as ever, was wonderful ...but what made the moment was the truly excellent friendly service provided by Jo. Everyone was friendly and helpful, but Jo really stood out for the way she looked after us.

Such a nice and warm place to have some tasty food and great ales. Highly recommended. The plate with the pie -Shropshire venison and red wine pie- was very big and so tasty. The guys in the live music were so nice. Loved to hear...

Lunch here on a Saturday - fabulous food and great service. Only minor setback was the absence of draft ales (supplier issue) but couldn't fault it otherwise. Staff are attentive and the setting is wonderful. Thoroughly recommended

Came here for a party in the upstairs room. Location is lovely - overlooking the river with tables outside and in. Service was excellent and the food good as well as the drink. Recommend

We haven’t been here since the start of June, and we were regular visitors on a Sunday, as the lunch was superb. Today we arrived for lunch, and didn’t recognise any of the staff, apart from 1, and the welcome was a bit lacklustre, and...

Try a burger and a pint on the balcony. Great staff. They also have a few tables along the river that you can relax and enjoy a pint or three. Really is a great place to eat and drink

Very nice food and service on a perfect summer night. Lovely, expansive views over the river. Our first visit but, hopefully, not our last. Highly recommended.

My husband and I had such a great evening here tonight. We were greeted upon arrival by a lovely young man called Max who poured my husband an absolutely stonking pint of Guinness. My husband is very particular about his Guinness but thoroughly enjoyed this...

Four of us booked for dinner last Friday and had a great time. All the food was delicious, and the service was excellent. My husband and I both had the seafood linguine which had just the right amount of spice and was very tasty. The...

Fantastic food and service. Even my dog was catered for. Thanks so much for making our evening great.

Awful side salad that was soaked in dressing. Server only provided one set of cutlery (for two people) and didn't return with requested condiments. Doors to street left wide open so that the stink from smokers outside filled the inside of the pub. Lagers on...

This was my first visit to the steam packet. Absolutely lovely staff, friendly attentive ( but not in your face) delightful experience. The food was beautiful and they were extremely accommodating to my dietary needs. The presentation, taste , everything was brilliant. The atmosphere was...

Had a meal before the London Irish cup match. The welcome was great, the food and wine were very good. What made the visit was the staff, who went out of their way to be accommodating and make our visit special. I noticed that a...

My family and I visited The Steam Pocket on a mid week night, whilst having a short break in London. Having looked at previous reviews I felt this establishment would be a great experience for myself, husband and two youngish children. On arrival the place...

The food was good, in fact very good ...but what made this a stand-out experience was the wonderful welcome and truly attentive service provided by a great bunch of people. I can't wait to come back.

We were recommended this place by a friend. Lived up to expectations. Food honestly great. Perfect pie, delicious Chicken Milanese, fresh fish and chips. Perfect service to match. Lovely view over the Thames watching the evening rowing practice. Highly recommend.

Sunday lunch was relaxing and the venue is good. However, the food is unimaginative and of a low standard. Roast pork turned out to be pork chops, the stuffing seeming to be processed. The battered fish was over-greasy and my veggie burger was a tasteless...

The only good thing about this pub is the view.The food was bland and the fish and chips was not very nice.Would not recommend.

nice pub close to the river. can be a little too noisy but this depends on your perspective staff and good

The Steam Packet is run by Jon and his team and I have to say this is a well managed Restaurant/PUB. When something didn't quite go to Jon's standard, he made sure it was rectified to a level I would not normally expect. The service...

Great experience! Can’t recommend highly enough. Staff were brilliant and food was lovely, really good feel about the place. Looking forward to next visit!.

We arrived to be seated immediately at the table I had reserved on the first floor overlooking the Thames. The service was prompt, the food, which was very good, arrived quickly and was excellent value. The staff were friendly and helpful What more can you...

Positives: Beautiful pub with Victorian flair. Perfect location with River T views. Negatives: No red meat burger on menu only plant based one. Strange decision by MGT. Menu listing should not abbreviate it to PB. Biggest gripe is ordered at bar and charged service. Charging...

Staff has really gone the extra mile. Me and my friends went for a drink during a busy football match night and the staff looked after us. We feel valued as customers and they have showed extra care for their customers . Well done to...

Friend booked this as new to the area. Lovely location by the river, exceptional value menu especially for Chiswick! Chorizo starter- delicious The burgers are magnificent & the portions substantial! Can’t wait to return

Extremely well kept beers and even better service from quality knowledgeable staff. Totally awesome pub. Thank you for a fab Christmas Day!

Visited twice. Second time, sunday lunch. Very welcoming and excellent food. Waitress (American), very welcoming and friendly. Cleanest washrooms we've seen in many a year of visiting pubs and restaurants - immaculate. I'm sure we'll return on our next trip from West Wales. Backpacking couple.

... with truly first class service and exceptionally tasty food. There is a wide choice available: food, wines and beer. The setting is a bonus too: right alongside the Thames.

Tasty food and great staff! Had a lovely lunch today with very friend,y staff. Marco at the bar had some lovely recommendations for wines. Highly recommended for tasty food with a view.

The staff were exceptional. The location with views of the river lovely. The food and drink wonderful. My client and I had a wonderful lunch before the Brentford game; the stadium is a short walk of about 8-10 minutes.

Great staff great food great feel about the place. It’s definitely the best local pub right by the river too. Highly recommend!

Stumbled upon the Steam Packet after a riverside walk with friends following a visit to Kew Gardens. Everything about it was lovely, from the beautiful riverside setting and upstairs terrace, to the stylisj but simple design and delicious food. The staff went out of their...

Visiting friends nearby and was looking for some pub grub on a Monday night, which on the edge of Kew/Brentford was not easy as quite a few places did not operate kitchens on a Monday. Very clean (polished floors, tables and tiles on the walls)...

My son and I visited the pub for pre-rugby lunch on Saturday and from the very first welcome, until the final goodbye, we were made to feel very welcome and valued customers. The "four for a score" menu was excellent value, and the quality of...

We recently had a group lunch in the Steam Packet. I am a vegan myself and we had vegetarians and meat eaters in the group so a mix of different tastes. We came in with no expectations and were all really impressed with the quality...

I’ve been visiting the Steam Packet since it reopened post lockdown restrictions. Every visit has been perfect. Wonderful service, great staff, good choice of wines, delicious food and fantastic ambience. In the summer I would drop by on the way home from a long bike...

We visited recently for my wife's birthday while in nearby Kew. We had a great time. Fabulous setting, attentive staff and excellent food. Would highly recommend The Steam Packet

Our first time here and we visited prior to a Brentford match so it was busy - but really enjoyable. Excellent food and drinks, good atmosphere, attentive staff and a great setting. Highly recommended.

Hadn’t realised that The Steam Packet existed as not been on this part of the river for a while. What a find. We were encouraged to book Sunday lunch today by reading some of the reviews on TA. We spent a wet morning in Kew...

Four of us visited The Steam Packet for a lunch before a London Irish home game at the nearby Brentford Community Stadium. We sat upstairs in the excellent (and slightly more formal) 1st floor dining room. It's a lovely room with a great view of...

Just arrived from the US yesterday, after being absent throughout Covid. My boyfriend and I walked along the river and suddenly were famished. Took a chance on The Steam Packet -- and what a wonderful find. The bartender greeted us and led us to a...

I eat here regularly and was excited to try the Sunday lunch - we booked for 12 people. There was a good area to accommodate a large group but I was disappointed when our wine came out in plastic cups. I know this was something...

What a truly fantastic experience! The food was absolutely gorgeous. Complements to the chief: the mushroom pies was out of this world. The staff were friendly and very efficient and the bathroom/loo was spotless. Looking forward to my next visit with even more of my...

We sat on the balcony overlooking the river. Our server, Hawa, was extremely efficient, friendly and welcoming. We went for the set lunch menu which we both felt was very good value. Menu is varied and food arrived promptly.

Just such a lovely refreshing relaxed place to come and eat and have a meal. Excellent staff, very friendly. Great food. We visit regularly.

We booked for a meal after the Leicester Tigers game and not only were the staff great the food was delicious. Best sausage and mash I have had for a while.

Steam Packet at its best. Friday night - Live music - throwback tracks to the best of music decades - yes of course it’s Beatles, Stones, Springsteen, Jam, Kinks, Lou Reed etc. Great food and fabulous team running the show. Great vibe on the river...

After visiting in May returned in September and glad to report our previous experience was not a one off, still trying to please the customer, food very good and staff still friendly, definitely on our menu when we visit this area, keep it up.

We had a meal before the London Irish match and the food, wine and craic were great. The roast pork was very good and the service was faultless. Had the pleasure of talking to the General Manager before and after service and he has obvious...

Birthday dinner for 6. Great location. Staff were generally very pleasant. Took 30 minutes to get 4 gin and tonics, drinks were generally really slow. Starters were ok, main courses much better. One of mains was about 10 minutes after the rest and it was...

I wish I could give it more stars, but my experience was rather a poor one. I thought Maitre d who was on duty was moody and rather unfriendly, despite her front. Added to that, when she brought my meal out the table outside by...

Amazing service and great food ! Management and staff at the Steam Packet made our daughter and son-in-law's civil partnership reception really special. They were attentive, efficient and yet discrete and responsive to our particular requests. The space upstairs with balcony overlooking the Thames was...

Four of us had the delicious beef roast The staff were really helpful and pleasant throughout, placing us on the balcony when I asked for the quietest location as my hearing is poor. The staff, the food and the balcony location with its views over...

We were made to feel welcome at this pub as soon as stepping through the door. I had pre-booked and luckily as the day was warm and dry we sat at a table on the outside terrace overlooking the Thames. The service and food was...

First time tried The Steam Packet, normally use one of the other 3 along the stretch at Stand On The Green. After this experience The Steam Packet definitely venue of choice by a long way. Choice of ales excellent, menu extensive, set lunch choices fabulous...

Really enjoyed my visit to this beautiful pub across from the lake! The food was amazing, great to see vegan and gluten-free choices on the menu and the quality of the food was impressive. The staff were friendly and delivered the food quickly and were...

Great first visit to this lovely pub on the water. Lovely ales 😍 Food top nosh fab pub grub we had the moving mountain burger and the cod and chips which is gluten free as a standard 👌🏽 and both were under 15 pounds each...

Popped in for a Saturday lunch. Service attentive, food good quality and value for money- delivered on time. Menu needs a bit of innovation / creativity though. Onglet steak was a tad tough. Too much reliance on fries ( which were good ).

Great food, and wonderful friendly service. Jules was amazing and really made my day. Definitely recommend

Very welcoming staff, excellent menu well executed, and a beautiful location. Will definitely return.

It's a lovely place to have something to drink or eat with your friends or family. Staff is really customer service focused with attention to details. I've had a Steak burger and I can say was one of the best I've had in a while....

Wonderful riverside location and ambience with super-friendly staff. 3 of my family are coeliac so the ever expanding gluten free menu makes this a family favourite (especially GF fish and chips and sticky toffee pudding ). Add some great beers and you have a winning...

I took my girlfriend to The Steam Packet for a birthday lunch. We managed to get a table on the balcony which gave us great views of the river. The whole team were so welcoming, from the manager when we arrived to our fantastic waitress...

We had a delicious lunch today. I had the mixed roast, beef and pork. The meat was lovely, tasty. The best were the Yorkshires and the roast potatoes. They tasted liked roast potatoes should. Cooked in meat fats, tasty but not greasy. The same with...

There aren’t many restaurants that deliver a perfect experience… but this is definitely one of them. Great food , lovely staff, tasteful interior design right down to the toilets ! We are going back again for a Sunday roast asap

Cant rate this place enough, the food service and atmosphere were all top notch. The staff were very frienfly, funny and nothing was too much trouble. We will definately be returning soon. The Castle-Mason's

Fabulous food and such nice staff Hailey and her team made me and my 3 friends feel very cosseted Would recommend the Tortellini with pea veloute

Have to say both the food and the hospitality provided is of first class. Lovely view on the balcony as well

After a search for a good roast for a good price in our local area, I think after a long time we have found it. The topside roast beef was perfectly cooked, great roast potatoes, yorkshire puddings with all the trimmings, and for only £15,...

First visit back since lockdown ceased ( ish ). Really friendly and natural staff who clearly enjoy their work. Had the steak burger and chicken Milanese both of which were v good with good skin on fries. The salad on both dishes were refreshingly crisp....

Had a wonderful lunch here today. Beautiful location by the river. Delicious food and impeccable service. Cannot fault it. I’m definitely going back. Thank you to all the welcoming staff.

Again another drop in with no pre booking, immediately made to feel welcome and food was excellent. Landlord was upstairs speaking to regulars but stopped to chat and point out a few local attractions, nice to see an old fashioned type who gets involved!

We had a very good evening meal here, I'd recommend it over many other places in Chiswick. We had to ask them to turn the music down, but everything else was superb.

Wonderfully friendly place staff were excellent food was exceptional. Set in a beautiful area of Chiswick would definitely recommend

Amazing menu.. Great selection of starters, full of flavour. Main courses and salads with a twist. Topped with friendly service. We will be back.

Visited for a drink on a Saturday evening. Understandably busy but the Host was unflappable. Couple of other Pubs near by were not following the Covid regulations closely but Hannah was ensuring everybody did so at the Steam Packet. Made for a safe environment and...

Despite being nervous about visiting and eating outside at a pub due to Covid, the staff very quickly made us feel at ease, as all safety measures were very much in place:) We had wonderful food and enjoyed a lovely sociable evening as we ate...

Delightful takeaway drinks, with stunning views and a great front of house team. We had an amazing Saturday lunch sat along the river served aptly by The Steam Packet. We will definitely be returning. Really not sure what happened with the reviewer below as covid...

Great lunch in a friendly welcoming pub. Table on the balcony was perfect on a sunny day. Staff are great. We had Chicken, ham and leek pie and fish cakes ending with a shared waffle with toffee sauce and honeycomb ice cream. Great selection of...

Not Very COVID-19 secure. We booked a table for lunch but only stayed for a quick drink as it lacked organisation,the tables were very close together and other customers standing around us drinking. Our table was across the road on the public foot path.

Lovely new establishment at former Cafe Rouge location ... nice menu, reasonable prices, good food, generous portions and friendly/efficient service. Great ambiance and river views if you sit outside or on the terrance (which at the moment is all you can do).

Fantastic food! The squid is to die for. We were lucky to sit on the upstairs balcony with lovely views of the Thames. The staff are so friendly and James is hilarious! We live in Ealing but will definitely be back more often, just a...

Lovely pub with great views of the Kew bridge and the river. The team were incredibly attentive and the food was excellent. Would highly recommend!