The Star and Garter in Central Bedfordshire

Adam was so friendly. He handled a difficult situation so very well and professionally and resolved in minutes. Well done Adam for keeping control and helping the evening remain fun.

Went today lovely breakfast , well cooked and great staff , however only draw back when asked to substitute an item on the fixed menu for another item , we was informed we had to pay extra .

We booked afternoon tea for four about a week in advance, this was dealt with by the event organiser who couldn't have been more helpful, When we arrived the staff were waiting for us and conducted us to the old library where a single table was prepared for us. We had expected to be in the restaurant and to have a private room was a real treat. Our party included a vegetarian and a gluten intolerant guest. The Chef had prepared separate plates of sandwiches for these two as well as a seperate stand of glutent free cakes. There was a good variety of sandwiches which were obviously freshly prepared and well presented, the cakes and sweets were varied and excellent. The service was A1 and unobtrusive, fresh tea being brought in on request. We all really ate too much, but the food was so nice we just had to clear the plates :-) A very special afternoon for us and we shall return. We do enjoy an afternoon tea when we can ~ our overall service experience here was far better then at Woburn, much quieter and personal than that at Frosts at Willington and better service and fresher food than the at the Swan in Bedford,

We ate here whilst staying at the hotel. It was during a Wedding Reception. We were warned ahead of time that there may be a delay in the food arriving. However we felt that there was no perceptible delay. The food we ate was delicious! The Staff were very friendly and approachable.

If you are looking for refined then this is not for you. The Bedford room is somewhat drab and to be frank needs a good clean. I was sat next to the window cill which has a few ornaments which had clearly not be dusted or washed down for some time. I appreciate that spiders can spin webs through the summer very quickly but this genuinely needs a good clean. When the room is not clean this makes me query what else is not clean! Having pre booked this tea for a girlfriends birthday I could not fault the afternoon tea itself. The sandwiches had a good amount of filling and the scones were light for me, perfect. The cake selection for someone who is dairy free was great and the service was also good. There is an excellent selection of quality teas and other drinks too. Overall I would of liked to give a very good rating for the tea itself as it was lovely but the surroundings and cleanliness really let this down and it could be so easily rectified.