The Somerford Hotel in Christchurch

What can I say, upon arrival we waited for 10 minutes to be seated even though we had pre booked. Best way to start a breakfast is a coffee. Oh no coffee machine isn’t working. No coffee for us. Ok let’s have some orange juice. Again nope as there is “a national shortage of orange juice” Ok let’s let that one slide. Breakfast. So I managed to get 2 sausages, some see through bacon, beans and a hash brown. No eggs, no black pudding, no mushrooms. So it was a struggle to make a half English breakfast. Needless to say I won’t be returning. To charge people for this is shocking.

Breakfast was amazing and well cooked. Friendly staff .

We had a lovely meal this evening. Top notch steak 👌 The service was great. Thank you to Keats who waited on our table. Keats made us feel very welcome and was very good at her job. 😊

Hi Very nice food,with a great lunch time menu from £5. All the staff were very helpful. Large carpark and attached hotel. Grab a reward card and receive vouchers.

Stayed at premier inn had breakfast and evening meal at pub lovely food

Not the best plate of food I’ve had & certainly not value for money. I had a double stack burger with skinny fries. The burger didn’t look anything like the picture advertised. Skimping on the lettuce & tomato. Best experience was the service. Toilet facilities need to be improved.

We enjoyed lunch today at Somerford Beefeater. Keats was our server. She was very busy but was really thoughtful, polite and attentive to our requests, very good at ger job.

The restaurant was quiet on the Sunday I visited. I was shown to my table and was served by some friendly staff. The food was good and arrived quickly.

Well looked after by a very attentive Daniel. Great meal but more importantly great service. Excellent and good value menu

Excellent quality food but extremely slow and poor service. I would return again

Lovely meal during mini break with wife. Excellent food and staff. Great atmosphere.

Service was great with very accommodating staff, and the atmosphere was relaxing - well decorated and lit. The food was about average, but they offer lots of discounts through various reward cards etc. which makes it worth it. Portion sizes are good. They even offered a lactose free biscoff ice-cream sundae, which you don't get in many restaurants. Overall a very pleasant experience and would go again with my discount card.

Really good food, but it almost got stuck in my throat when I went to the toilet.

Really good staff are very welcoming the food is really good to much to say good wise lol that is how good it is

Had a lovely time here for my little boys birthday. The staff were lovely & friendly & even all sang happy birthday to him. The food was nice and very reasonably priced. Highly recommend, will definitely be returning. Thank you! :)

Great food great flavours amazing service and great atmosphere highly recommend

A good place to meet up with friends over lunch. Very nice to see our usual server.

Lovely food all nice and hot. Very clean. Courteous staff and really efficient.

Saturday, we had great food, It was very busy as it was Sunday. Therefore, the service was quite slow. Wednesday, the food was great, and we had fantastic service from a young man. 😀

We went here for a family meal and whilst things were not perfect as chips were warm and 1 steak not cooked well, Jade went out of her way to make this a great experience and resolve things. Mistakes get made but as long as something is done about it this is great service.

Just left here and feel we’ve had excellent steaks, great service in a lovely atmosphere. We couldn’t fault anything or any member of staff. Well done everyone. First class experience. Thank you very much.

Went on a Friday, early evening, waitress service by Keats superb throughout. Drinks were delivered quickly. Food arrived speedily and was very hot and tasty! Highly Recommended and will definitely be back!

OMG very good service good staff lovely jubbly food thank you

We had a recent family meal here and we were very pleased with the whole experience. The food was delicious, the service was very friendly and efficient and the price very reasonable. I highly recommend it.

Lovely meal,lovely atmosphere but, most importantly , fantastic service from our wonderful waitress Savannah ! A credit to the Company as was her Manager. Would definately recommend!

Food was excellent as usual.Staff were polite & helpful.

I think we arrived just after a particularly busy spell

We had a very nice meal but it took a while for anyone to come over to us to order and then it was like wheres wally trying to find a member of staff for the bill. I searched the whole restaurant, very understaffed and waitress looked stressed, which I don't blame her omat all for feeling.

Delicious fillet steak. Good service Very good value for money. Furnishings could do with refurbishment.

Excellent service, good food. Overall a nice family pub.

Great food, amazing, quick service and a welcoming atmosphere!

Love people there . love food .had a nice time going with friends but phone die could take pictures x

Very good breakfast. Good treat, all tastes covered

As a table of 5, Ryley was very speedy and accommodating with our requests. So lovely to have a smiley face!! Thank you for your service!!

It's ok. Food as expected. Service ok.

Could do with lots of tlc, looking quite run down. Tables not cleared quickly. Customers left waiting at the bar being ignored by bar staff. Not a welcoming atmosphere overall 😕

Leanne was an absolute superstar. We had a couple of specific requests which Leanne accommodated with a smile and delight - in fact all our asks were no problem at all! What a lovely lady and so understanding. Food was good and value for money - as to be expected but it was Leanne that made this a memorable dinner. Thank you Leanne.

Very poor food , old and smelly environment. Outdoor smoking areas directly outside of windows where people are eating. Service was OK. Lasagne was disgusting. Mixed grill was greasy.... won't be going back ...

Great evening, Daniel great server

Great services and food, been the somerford beefeater times,

This is a good pub, but we were a large party and presented a bit of a challenge

Food was great & staff attentive & friendly. Would go there again whenever I'm in the area

Food was ok, great value lunch menu during the week! The venue is a bit scruffy so good for a quick lunch stop.

Nice staff enjoyed my chop salad v much with chicken husband had a burger which he really enjoyed followed by biscoff sundaes yum! Couldn't rate atmosphere here very well as we were eating late so only ourselves and 2 other elderly couple eating the restaurant was usual style and am sure it adds to the atmosphere on busier hours ! Would defo dine here again if we was passing !

Good for basic food, quick service but nothing special.

Amazing service and food. Family day out always the best option for breakfast on weekend

Went in for breakfast. Greeted promptly with a smile and escorted to our table. Lovely freshly cooked breakfast. U name it… it was there. Hot and tasty. Nice selection of fruit, yoghurts and cereals. Also a good choice of pastries , muffins, pancake and toast. Plenty to chose from for drinks whether it’s hot coffees or fresh fruit juice. Relaxed and friendly atmosphere . Will definitely be coming again. Thank u x

Excellent choice for an evening meal. Good menu choices and very personable staff.

I was just wondering I thought all the beef eaters were shutting down I have a voucher to use and wasnt sure if there was anywhere I could use it ??

Lovely place to eat, food was prompt and hot, Lovely friendly and helpful staff

me and my family visited for a meal on thursday evening. food quality was great, however the service in particular was truly amazing. we were served by george, who was incredibly approachable and attentive. he took very good care of us and had complete control over his section at all times. we hope he gets the recognition he deserves!

My mother and I came here for her birthday. The staff were very friendly and also gifted her a birthday card and some chocolate. Our lovely waitress was Leighan☺️The food is always delicious, we’ve come here many times and enjoyed every meal! Thank you for having us beefeater☺️ We’ll be back again soon!🤞🏼😄

Found this place on a short break nearby. Great menu choice lovely food. Wonderful service. We wanted to change a couple of thi gs on the menu which was no trouble. We actually went twice e and would defo recommend.

Got served by Jade in the restaurant, great customer service and very polite, making sure we needed anything else. Amazing Job.

Great food and service. Staff were amazing will definitely come back!

Had a really enjoyable experience would recommend

We had a weekend break at the adjacent Premier Inn so used the restaurant on 2 evenings. The same waitress, Leighan, both times who was very helpful and efficient. The food was standard Beafeater, steak on the first evening, cooked exactly as requested, fish and chips next night, also fine.

Today I went beef eater in Somerford. Really enjoyed the service from the staff . Especially leighan. Me and my partner really enjoyed by her customer relationship. Much appreciated. I’ll give her huge applause. Food and atmosphere was superb ❤️❤️

Lovely night out, delicious meal and fantastic service. One of the best we've had at a Beefeater and they've never been bad.

Steak wasn't great soup had to be sent back because it was cold.

Fantastic meal tonight. Brilliant service. 10/10 food. Will definitely be back. Thank you

Had a lovely meal with the family. Staff were great and the food arrived quickly. We all enjoyed our meals.

Couldn't get in the restaurant so ate in the bar food was good but the bar was a bit grim wouldn't choose to sit in that area another time

Having read some of the good reviews, I wonder if I went to the same place. Our waitress was lovely but the food was grim. The halloumi chips were more coating than cheese and the cheesecake was just awful. We only ate here as we were staying at the Premier Inn for a local wedding.

Upon entering, the lovely Leighan welcomed us. Friendly, efficient and with excellent service. The food quality & value was noted. We shall return.

I went for Sunday lunch and the meal was never as good as when I had first gone in . Was served under roasted parsnips . The roast potatoes were not served crispy as before and were undercooked . All piled up looking actually black too . Obviously not roasted properly too .They never had premium beers when ordering an asahi Never had a pint of cider they were advertising as inches on draught . The broccoli was not served hot enough too . Was really disappointed coming for lunch. The beef was good being all that was too. Where even the Yorkshire was not crisp too I should have taken photos of the food 🤬 However the service is always good 👍

Standard Beefeater fare , No potatoes either boiled or mashed ,No vegetables neither poor menu for a national chain ,Having said that the food that was available was quite decent and staff were excellent .

Friendly staff and excellent service. Extra roasts and Yorkshire pudding no problem. Recommended.

Great place to eat, especially if you are staying at the premiere inn. Restaurant staff are friendly and helpful.

Food was lovely and service was excellent. Would definitely recommend this place to family and friends. The manager Jelly was very friendly with my young son and he loved that

Jade was my bartender, excellent server, will be returning

VERY DISAPPOINTED. BOTH OUR MEALS WERE SMALL FOR THE PRICE. SERVICE WAS SLOW. BACON MISSING FROM THE SMOTHERED CHICKEN. DESSERT WAS A SMALL WEDGE OF APPLE PIE WITH A TASTELESS VANILLA ICE CREAM AND BISCOFF SUNDAE WAS THE WORST EVER. TRIED THIS PLACE AS WE HAD A VOUCHER. WE WOULD NOT RETURN.

Place needs gutting!! Carpets are rotten, decor is bad, no air con in the restaurant. Place smells like an old people’s home. One member of staff at reception Owen needs some lessons with manners. Very rude to one of our friends and started getting threatening over nothing. Nothing Premier about this place.

Wonderful Sunday roast. Our waiter was excellent. Would have been 5 stars all round however I think the interior needs a refresh.

Have eaten here quite a few times. The food has been good, but they have put prices up and cut down on the food. No salad garnish or slaw. These are now extras.

Been here a few times in the last couple of years while staying at the premier inn with the meal deal. The cooked breakfast is brilliant. And the dinner is a perfect end to the day. Great service, great food and the staff are very friendly. 10/10

Had a lovely couple of days here , lovely food and service..BUT our highlight was having Leanne look after us, in the restaurant. Always a smile and very efficient, what an Ambassador for your company.

The best Beefeater I've been to. My Steak dinner was perfect and the Staff were impeccable, busy all the time and totally on top of everything 🇬🇧

Stayed at the adjacent Premier Inn, so this was the closest place to eat after a long day. Very much in need of a refurb. Our waitress confirmed this, quoting the tables which needed sanding and varnishing as an example. Food was overpriced "ding" cuisine. I returned one entree as it was cold. (Another was provided, but came out at the same time as the mains). Cleanliness was another concern, with the ground floor toilet by the door having inch thick dust on the pipework etc. Our young waitress tried her best, giving me a 30% off mains voucher for my next visit at that location, which I declined. She told me that many Beefeaters were being sold off, which might explain the lack of enthusiasm to undertake maintenance work, but there is no excuse for sloppy cleanliness. The customers currently using this facility are being very short-changed. When a waitress tells you ....I work here, but I don't eat here.....it tells the story.

Was staying in the area and had a discount voucher so decided to book here. Although busy we were served promptly and food arrived in reasonable time.

No notice of pets ‘not allowed’ at entrance to the bar area. After drinks were purchased and we were seated, we were rudely informed by the manager that ‘policy’ stipulates ‘no dogs’. We were obliged to be seated outside in the cold with our elderly parents.

Very nice dinner, service was good, recommend

Lily was an amazing hostess very helpful lovely girl, looking forward to coming back

Ordered 5 meals 2 adults 3 childrens unfortunatly had a hair in my lasangne so had to send it back and didnt fancy a replacement after that so wasn't the best expirence pretty below average to be honest i will not return.

Fabulous meal with the family, would have added photos of our dinner but we were hungry and finished everything. Our waitress Lily-Mae was amazing and done a great job of looking after us. Would totally recommend The Somerford beefeater to anyone who wants a lovely meal with friend and family. Very friendly, welcoming and attentive staff.

Wasn't really much for vegetarians but was nice and clean all round. Stuff was really nice.

Went on a Saturday evening for dinner with the wife. Food was great, always a good steak in a Beefeater, and the service fron Lily-Mae was excellent. Friendly, helpful and made us smile. Will definitely be back.

Can’t fault our experience here: staff very helpful, food excellent, great value for money.

Have been here several times and we always had good food here. The staff are lovely, and the restaurant is always clean and tidy

A good place to have an all you can eat breakfast. Plus they have a really good coffee machine that makes a more than decent cappuccino. If you want to get good value for money, this is the place.

Went on Wednesday for lunch with my daughter , staff were friendly, food was hot and good quality, very pleasant visit , thank u

Have lunch or dinner here quite often. Always great service and great food. Well done team.

My mums Sunday roast arrived with no gravy , we waited 10 mins for it to arrive and by the time it did her food was stone cold .my food arrived stone cold so they took it to reheat it , nice from a restaurant. It came back tough as old boots . Put my gravy on and it came out in one lump . Kitchen said it's because it's vegetarian gravy ,what a load of rubbish . I wouldn't waste my money if I was you , honestly wouldn't give there food to my dog .

The food is poor quality & expensive for this reason. Wouldn't return.

I had the cobb salad. The avocado was rancid. The rest of the salad was dissappoin5ing as it was just a handful of peppers, sweetcorn and a handful of lettuce. Not value for money at all. Other dishes seemed to be edible freezer to fryer food. The breaded mushrooms as a starter were not popular. More about the quantity rather than the quality here I'd say. .

Great food at reasonable prices.

This was my first time eating at a Beefeater. The staff were very friendly and professional. I ate breakfast and dinner here two days in a row. The cooked breakfast is unlimited and comes with a variety of choices. The dinners options range from fish and chips to steak and lasagna. On night 1 I have the nachos to start and steak and ale pie for main. Night 2 I had the cheesy potatoes wedges and lasagna for main. The food was of good quality and great price.

I love this place staff are great especially George and Leanne. The place could do with a tidy up. But this does not deflecked from the good food and friendly staff. Food is definitely good value. I don't like the new parking rules though. Could workout expensive if you forget to register your number. Staff on the greeting point should always point this out . I was not reminded.

Lovely steak, but when I ordered brocoli it came with roast veg?

Great food, very reasonably priced and very attentive staff. Lovely.