Pizza Hut Delivery in Christchurch

Very poor experience. Close to a 2 hour wait for food, that was not only cold, but also undercooked (the cheese wasn't all melted in the Mac and cheese or on the garlic bread with cheese). Appalling.

Ordered one pizza & side over an hour ago, I understand it’s a Friday night, the app said it would be here between 19:10-19:20. It’s now 19:55 & still no pizza. We also live down the road so it’s not very far, yes we could go get it but that’s the joys of being able to order food for delivery. Unfortunately when we called to find out where it is, 20 mins later than the app was saying it would be delivered, the staff member we spoke to was dismissive, rude & couldn’t wait to hang up. 5 minutes ago we just called again and as he said it was on the way and the driver only had 2 deliveries, he said he would be 5 minutes… still sat here with no pizza, which will undoubtedly be cold as it’s supposedly been out for delivery for at least 35 minutes, and the app is saying it’s been delivered?? The reviews are not accurate to our experience, I would AVOID & support other local businesses that aren’t a corporation, you will at least then get good customer service and a good pizza.

Unfathomable how bad this is. 30 minutes and counting late - avoid.

I dont normally complain but I had to phone the company twice. Once, 20 minutes after the last delivery time (18.25) at 18.45 and then at 19.15, the food came at 19.25, the mac n cheese had little pasta and the chips were stale. Disappointing.

No stars my order didn’t turn up I’ve been waiting for over an hour and a half and after me phoning the restaurant to find out what’s happening I was told the driver had been which is not true as i have a camera on the drive and front door and no one turned up so no food for me tonight !

Very fast service and very good pizzas.

The toppings seems to generous. Price is good too🤩

Unbeatable pizza and top notch service every bite was pure bliss. The topping were incredibly fresh and flavorful each bite was a delight!

The taste and service are beyond expectations. The first Pizza Hut store in the entire history which gave 1000% customer satisfaction and taste.

Really good pizza and taste is also delicious 😋

Very friendly and professional.

Great service and very fast delivery. I will definitely order again.

Very nice pizza and yummy. Staff also very nice

Good place and fast paced service which is amazing during lucking time

Actually i bymistakely order my pizza for collection to poole pizza hut ,Ashely road one but i live nearby christchurch so they help me to trasfer the order and made it .Staff was very friendly and polite and the newely lauched hancrafted dough was so delicious. Thank u mr Ankur and Ramish for help . I will order again from u guys .

The food was delicious and cashier was really nice ❤️

Lovely people, great food and great atmosphere

Best store, nature of staff and manager is to polite and friendly, they serve best pizza.

The taste and the service is beyond expectations. The first ever store of pizza hut in the entire history which gave the 1000% customer satisfaction and taste.

It was lovely to have pizza there at the outlet.

great food and great deals! 🌟🌟🌟🌟🌟

Pizza was very delicious. Service good. Very accommodating.

Too much sauce but other than that all good

We love the taste of pizza everything os perfect and balanced

I’m still dreaming about my pizza at Pizza Hut; Each bite was a delight, and the presentation just blew us away. Don’t miss out on trying their special spicy pizza.

Hands down, the best pizza I’ve had recently! They use the freshest ingredients and make sure each pizza is done the right way. The veg. Pizza was especially memorable. Must try..manager nature was amazing.

Always very helpful and ready to serve that marvelous PuzzaHut stuff I love! Couldn't recommend more! Thank you!

Very fast service, always come here as the quality is excellent

Great quick service and friendly staff

Food took 1hr 45mins from ordering to arrive. Multiple items missing from order and the food we did receive was freezing cold.

Always quick hot and very delicious.excellent service

The staff were polite and helpful and the food was good 👍. There was a good deal for the two topping pizza.

Pizza was delicious and very cooperative staff rami

Fantastic service and very quick.

Excellent service. Very polite staff.

Best service and best pizzas! Thanks to ravi!

Perfect pizza. Ordered on the phone and was just been completed as I walked in. Great service and tasty pizza. Thank you!

Gave us a free pizza, not quite sure why, but I'll take it

Rami sorted me out with an awesome pizza! And even helped me with what sides are available

Awesome pizzas good quality and best test😋. Freshly baked everyday Ankur is best

Staff really nice store clean and Ankur really nice guy.

Nice staff and awesome pizza especially Ankur and rami

I was served fast and good. Clean restaurant. Thanks, Ankur.

Nice staff awesome pizza always Pizza Hut

Great service Ramar & ellie were very helpfull!!

It was my first time to visit, after recommendation by a friend and I loved the meal Kudos to Mr Ankur, the service was second to none

Good quality pizza with Fantastic customer service from Ankur Patel. See you again. 👍

Rami & Ellie where excellent, great service, well cooked and keep the kitchen spotless

Great service and fast delivery 🚚,food came warm and friendly driver.i will definitely order again

I ordered a nice medium size Hawaiian pizza from that place. The staff was really kind and made my delicious pizza very quick. I can’t complain.

Very quick service and pizza was very nice.

Always on time, food is always perfect every order. Only pizza place I go to locally

The customer service was top notch,especially a guy named Ankur,he was so friendly and professional.

Fantastic service and also so quick! Always happy to help and so friendly

Last week i had collection my box i went today in other pizza hut jn different town got the same taste

Don't waste your money cold pizza

Absolutely shocking got the complete wrong order and even the food they delivered looked disgusting and even felt cold, phoned up couldn't understand a word they were saying and had people laughing at me then hung up. Shocking staff someone might need to go sort the place out.

Good staff, quick delivery . Keep up the good work guys ✨

Very amazing experience, food was delivered warm and quickly. Tastes very fresh and nice and ordering it was very simple. The driver was very friendly and has amazing service. Thank you Pizza Hut

Nlce place to buy pizza really love it

I had a great experience on my first order , I ordered 5 pizzas from this store and I told them to do thin crust and I received as I said , I was a bit confuse on the meaty pizzas so the guy whom I spoke with on reception he helped me to choose the pizza according to my taste the staff are very friendly and polite ,and I get my pizzas in just 15 minutes will soon buy the pizza again from this store delicious pizza with delicious dips

Excellent experience. Really recommended

I had a great experience, pizzas are so delicious and had thin crust and resieve fast delivery on time .i will soon come to order pizza .🍕

Couldn’t finish our food as our taxi was waiting outside to take us to our venue very disappointed

Food delivered hot and on time.

Never told that the order was cancelled by the restaurant, so my two daughters and I were left waiting for the food without knowing that it wasn’t coming. Lame.

Delivery staff had little interaction and didn't care for anything much I had to say. Large pizza came and the base was undercooked entirely and the pizza itself was smothered in cheese with little amount of BBQ sauce. If I could rate this 0 stars I would because of how many times i've had issues with the quality of food here. £25 wasted.

Delivery staff had a horrible attitude. When they arrived he just grunted at me then walked off. The pizzas base was undercooked and cold when it arrived. One star is being generous. £30 quid wasted.

Food was delicious as usual however, I ordered at 5:50pm for a 6:30pm delivery. The delivery time was set at 6:50. At 7:20 I sent a message to chase, food was delivered at 7:50, 1hr 20 minutes late from the requested time.

Very friendly and helpful and the food was excellent.

I requested delivery ASAP, the food was delivered very quickly, hot and delicious. Highly recommended.

Good food. I well ordring agen soon.

The woman at first said my order hadn't come through!. When I showed her the address and queried if I was at the wrong location. She said right location and went on to say my order is in the oven so made me wait. Having waited for 5 to 10mins. Another guy came as if I was waiting to order. I said I was waiting for my pizza to cook, only to know that my order had been ready all this time and out waiting for pick up. Not good.

Shetttttt service Pizza not good

I haven’t received any food and it’s been 2 hours since I’ve ordered it, not happy !!

Order was very late, forgot my dips and there was no garlic on my crust

Really disappointed, had same order last week which was top drawer. Tonight was cold, no garlic sprinkles on pizzas and delivery driver forgot the garlic bread, won’t be rushing back.

Excellent service, great food.

Good and fresh food Delivery fast

Worst pizza ever. Size for the price is just stupid. And it tasted even worse

Took one hour to arrive, not sure if that was because the restaurant was busy or because of the driver, didn’t get a notification that it was on the way either cheesy triangle bites were cold

Worst customer service ever. Pizza had gone off meat . Terrible . AVOID

Ordered food on the 10/10, Selected a delivery slot. Food hadn't arrived by then so gave it another 15/20 minutes. Rang the store to ask where my order was. Manager told me his driver had let him down and it was now going through deliveroo. Thought fair enough food will most likely be delivered in the next 10 mins or so. Still no food. Was now over an hour since I'd ordered food. Rang the store again to be told this was no longer there problem and it was now deliveroo I needed to contact. Despite having ordered through the pizza hut website not deliveroo. Told the store we no longer wanted the order and to cancel. Food arrived 20 mins later by a deliveroo driver who was very apologetic. Wasn't his fault, We sent the food back. Took us over 10 days for a refund after going back and forth with pizza hut and deliveroo. Manager was extremely rude to myself and my wife. Would not recommend ordering from this one.

I like pizza hut 🛖 now they do vegan cheese and toppings , gluten free 😋 Carbs are crucial to build up and a strong and healthy body 💪 Eat them responsably :)))

The pizza that arrived was incredibly dry, the cheese had slid to the end so was dry and had no cheese in the middle. My drink was also missing. I phoned the restaurant and told them about this and the manager was condescending and almost argued with me that he had prepared the pizza, it was good and that I was wrong about my opinion of the pizza. He offered to send a new one, to which I agreed. The new pizza weighs a tonne, it is drowning in so much cheese it's like a fondue. I have photos of both pizzas and there is a stark difference. I'm very unimpressed with the service I have received, mistakes happen during deliver which is probably why the pizza had gone dry but the manager has tried to prove a point by sending the pizza with an entire block of cheese on it. Would have rather had my money back.

Food was really late, missing the ice cream with the cookie and the pizzas were pretty bland and dry. Thought we would treat ourselves to a named brand, but wished we had just ordered from a local shop instead.

Garlic bread had Next to no cheese on it!! Onion was burnt & pizza was hard.

When it finally arrived, cold. I opened it to find it was the wrong pizza, I called Pizza Hut but never got a new pizza. I'm just disappointed

Not taking online orders? What is a Pizza Hut delivery branch doing if it cannot take online orders via the website or App in the Christchurch branch? Also bonkers they don’t deliver 3 miles away. And they wonder why they lose business? But I can’t collect as can’t order

Well all I can say is I will definitely be returning ☺ mixed my order up by accident only very small mix up but rang up and they completely re made my order and let us keep the old one and gave me a free ice cream to say sorry. Lovely customer service on the phone and by the delivery driver too .. definitely turned an unhappy situation into a happy one quickly.

Terrible staff. Asked for extra chilli peppers was told I couldn’t. Embarrassing really how can you not put extra chilli peppers on a pizza. I’m not surprised pizza huts are closing down because of stupidity like this. I will not order again.

Really hit-and-miss honestly. I’ve had both positive and negative experiences with this place before. There have been times when we’ve ordered pizza and it has come two hours later than originally said via the online tracker (not exaggerating - it was *literally* two hours and we were soooo hungry as well 😩) and then other times it’s been delivered no problem 🤷🏼‍♂️ Although I remember one time I phoned up because the pizza was taking ages and the guy said ‘yeah it’s just left and is on its way to you now boss man’ and I was like ‘ah sick cheers’, and then waited 50 minutes (we live a 7 minute drive away), phoned back and was like ‘yeah so about that pizza…’ and was told by the same guy the same thing ‘nah yeah it’s actually just left sorry about the wait yeah’, and then it proceeded to arrive 25 minutes later. I’m vegetarian and so Pizza Hut, I’ve found, offers the nicest veggie pizza toppings so I’m sort of stuck with them if I want a nice pizza and sort of have to sacrifice customer experience haha I think at the end of the day, I’ve never had a pizza delivered to me that isn’t hot and banging 🤤 and to be fair, it is a chain pizza store so the people working there are probably doing a lot more than what they get paid for so if you aren’t desperately hungry and have nothing in the house then I’d say go for it but beware of the risk you are taking (although I have read reviews of people saying they got ill after having a pizza from here and I’ve never had an issue like that at all - I’ve no doubt all the food is prepared hygienically) This is such a long review haha so I’m gonna leave it here and trust that you are now happy and able to make an informed decision about getting your dinner from here or another place 👌

Why did u guys took out the option of the meal deals?

Lovely hot food. However the pizza came with some sort of herby, salty dust all over it. I wasn’t a fan! The wedges were good. Delivery took ages but driver friendly and polite.

little late, all the food was cold and did not recieve the chicken we requested it was too spicy!

Tasty pizza delivered on time and hot. Worth trying.

Absolutely shocking delivery, twice in the last month it's taken nearly 2 hours for delivery and when it arrived it was luke warm. They also don't answer their phone. Won't be using this branch again.

Food was cold, tried to ring 3 times and only got threw after 15mins late. Pizza box squashed. Pretty disappointed. Wished I had gone dominoes

Food didn’t turn up waited an hour then phoned and they couldn’t tell me where my order was so then I had to tell them to call the driver and find out, ridiculous

Delivery was left on door step without driver knocking the door. When phoning the store wasn't helpful at all and was told was my own fault that he left it there. Store was no help what so ever. Will never order from this store again