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4.5

Based on 717 opinions finded in 2 websites

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Nº 328 in 708 in Thanet

Nº 47 of 100 British in Thanet

CUSTOMERS TALK ABOUT DISHES WITH..crabpuddingbassvegetablesoldpaysteakmeatchickenlambcookedcoffeeprawnroastmustpotatoesfilletbeautifulduck

comment_iconOpinions

We had our Son's wake at the Smugglers, Lisa is a lovely warm young lady who made a difficult time for us just perfect. Lisa & her Dad are such lovely caring people we cannot thank them enough. The food was excellent & the young lady behind the bar was lovely to. We shall visit again as the whole venu is so welcoming & very friendly. Highly recommend a visit to this lovely place worth more than the 5 star rating.

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Kirsty . 2024-12-19

MORE AT TripAdvisor

Been coming here for many, many years, never disappoints and was a particular favourite of my father, who recently passed, so no better place to hold his wake. From start to finish Lisa and her staff could not have been more attentive, finger buffet was perfect and the drinks flowed. Exactly as he would have wanted. Thank you so much.

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Andrew S . 2024-10-24

MORE AT TripAdvisor

Lovely Sunday roast generous portions always fresh and hot very clean place can't fault it in away 10 / 10 great for events and tribute nights are very good staff are attentive and pleasant

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Steve@cosgroves . 2024-10-23

MORE AT TripAdvisor

What can I say about this place. This is my second visit. My first visit was a few years ago, and just after lockdown, restrictions were eased. This visit was lovely. They have a lovely garden at the front and I was able to enjoy the autumnal sun. The staff there are lovely, chatty, friendly and attentive. Second to none and a great asset to a lovely relaxed pub. The menu is brilliant and the specials are great. Good choice of wines and great for anyone who wants a lovely lunch (I can't comment about the evenings, as I haven't been, but will be trying, when the evenings draw in next week!) Absolutely wonderful!

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Simon W . 2024-10-23

MORE AT TripAdvisor

Always a lovely meal Sunday roast is supurb

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steven holland . 2024-09-26

MORE AT Google

Everything tasted microwaved and cheap. Service good and drinks good

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peter Richardson . 2024-09-08

MORE AT Google

Attended a wedding here had a great day and lovely atmosphere

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Luca Britton . 2024-08-31

MORE AT Google

I had a small party of 10 for my wedding, the staff were wonderful and the food was amazing, excellent service. Everything I asked for they done, couldn't ask for more

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lynne h . 2024-08-25

MORE AT TripAdvisor

Great food and lovely atmosphere. The menu was varied with something for every taste. Staff were attentive and polite. Nothing was too much trouble. Would definitely come again. Not cheap but worth the money.

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krh . 2024-08-24

MORE AT TripAdvisor

Fantastic service excellent communication. Thanks so much Lisa and Bob and staff. Thank you so much guys for helping us celebrate our wedding. Everyone commented on venue was perfect. Would highly recommend as wedding venue Julie and Ian

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Julie Akers . 2024-08-16

MORE AT Google

Lovely food, pleasant staff, great atmosphere...

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Eileen Cooke . 2024-08-13

MORE AT Google

Found Smugglers while researching the area for a holiday. Lovely food, great service (white tablecloths!) and when we visited on a Saturday night, live music was on. It was so good we rounded off our trip returning the following Friday.

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Mark Taylor . 2024-08-09

MORE AT Google

Very friendly excellent service and food. Would recommend this venue for a lovely meal.

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Rosemary Turner . 2024-08-04

MORE AT Google

The Smugglers catered for our mum's 70th birthday today, we chose afternoon tea for 30 people. The service was great, very attentive warm and accommodating. The sandwiches were tasty, ham was particularly nice. The cakes and scones were outstanding, warm and freshly baked scones with proper clotted cream and jam were absolutely delicious. Their regular menu looked good so will have to go back to try it.

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David Stuart . 2024-08-03

MORE AT Google

The Smugglers held a wake for my family. They produced sandwiches, cake, coffee and tea. Perfect for our needs that day. The staff were very helpful and friendly. Communication before the event was efficient. They have very limited parking, but there is parking pay and display a short distance away. I would recommend.

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Petra Mcgowan . 2024-07-18

MORE AT Google

Went with friends as a belated anniversary meal and can only say excellent. Definitely get what you pay for and the food didn't disappoint. Had the Pepper Pork with Onion and garlic mashed just lovely. The pork as very succulent and the mash was very smooth with lots of flavour. Would definitely recommend for anyone who was a special meal

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Michael Twyman . 2024-06-15

MORE AT Google

Was there for a tribute act and meal. Good choice for courses, overall, good night.

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Dennis Chown . 2024-05-28

MORE AT Google

Family meal out, food was A+, vegetables were cooked to perfection, friendly service and the mini dessert selection was really nice

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Andrew L . 2024-05-19

MORE AT TripAdvisor

I've been coming to the Smugglers for nearly 40 years, it's changed obviously ..as another reviewer has mentioned..food is plated up rather than separate trays for the veg but it's not a big deal..the food now is the freshest in years and Innovatively put together...it's not fine dining but it's tasty..I started with the Foresters pate...home made. accompanied by sourdough toast with fresh chopped tomato and red onion and a bit of balsamic...main course herb crusted hake with Saute potatoes..just delicious.. rounded off with apple pie and custard...proper school pud ! couldn't fault any of it and the staff as always were lovely.. thanks to Lisa,Bob and the gang...compliments to the chef and see you all soon !

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Nigel C . 2024-04-08

MORE AT TripAdvisor

Overpriced average food at best ,I complained that the mussel shells were broken making the sauce inedible ,as a gesture of goodwill the coffees were taken off the bill even though I didn’t have a coffee ,would never go there again

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Simon Mckenzie . 2024-04-06

MORE AT Google

Went there last night . No wonder only table there on a Friday night.starter of tomato bruschetta just 2 small bits of toasted bread with more onions on than tomatoes Next course mussels which came in a thick gloopy white sauce on just a bowl so top layer was cold. Loads of broken shells in sauce which meant every other mouthful had shell bits in my mouth. Selection of mini dessert for afters. The brioche bread and butter pudding came with custard that was the birds one you make from the powder. Tiramisu has no flavour and profitorole was hard. Overall pricey and food poor

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Brenda Henderson . 2024-04-06

MORE AT Google

Went to the Smugglers for the first time for their Legends cabaret dinner featuring Paul Cantara.. what a wonderful night ! The food was outstanding - freshly cooked, quality produce, the service was faultless and the entertainment was fabulous! A very enjoyable evening- definitely recommend!

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lizgaze1 . 2024-03-01

MORE AT TripAdvisor

First time visiting and will be back. Good beer,good service and great food. Good size portions.... Would recommend. And they do Arments pie and mash. 👍😁

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Mic James . 2024-02-29

MORE AT Google

As always, the food was amazing, and the staff were lovely

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Cheryl Biggs . 2024-01-03

MORE AT Google

We had our 'Christmas' dinner here on Boxing Day The menu sounded quite interesting, but the execution of the food was better par: roast potatoes were like bullets, gammon was salty, duck was overcooked and the desserts were just ok. It's a shame really, but we won't be rushing back.

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Michal Kleszcz . 2024-01-03

MORE AT Google

Nice little place, was disappointing that was told no they wouldn't turn the blow heat down even though it was making my elderly mother cough.

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S. P . 2024-01-02

MORE AT Google

Lovely food, Great atmosphere. The staff are friendly and welcoming. Highly recommended.

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Lauren Ramsey . 2023-12-29

MORE AT Google

1st time here. Very quaint place. Good atmosphere. Plenty of room, cosey though. God food and attentive service.

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Wendy Whitney-Donohue . 2023-12-24

MORE AT Google

Christmas Party night - Food was poor quality and not well cooked. Salmon and duck main courses very small. Plate filled with fried slices of potato (supposed to be sauté pots) . Poorly cooked (or should I say undercooked) veg. My prawn cocktail was a decent size but prawns were like cotton wool. Apart from the cheese and biscuits no one our table enjoyed the desserts. DJ was also poor, random songs played via an ipad and he’d change song 30 seconds in if people left the dance floor. Feels like the restaurant is cutting costs in the food quality and we won’t return. Over £40 for 3 courses felt like a rip off. Such a shame as had an excellent Xmas part my night 2 years ago.

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Wj6 . 2023-12-20

MORE AT TripAdvisor

stuck in 1970. Poor food, not cheap. Chef needs to find a wormhole back to 2023

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thomas somers . 2023-12-09

MORE AT Google

Christmas meal with friends. Nice room, set up for Christmas. The whole room was served together which was fine as it was only 60-70 covers. However, food was shocking. In today's climate this food looked and tasted like it had come via 1970. Maybe the chef stopped being interested in food at this point but food has moved on massively. Meat and fish all overcooked, one bowl of veg for 6 people, steamed courgette, carrot and poorly mashed lumpy swede, all flavourless. Christmas pudding and custard clearly a Booker's special, a reduction sauce with a thickening agent and no sheen. You can serve 70's food, but do it well. This food clearly came from a kitchen that has no pride in the food it serves, or maybe the owners were hoping that the customers would be so drunk on a party night that they would get away with it. Very very poor. Will not return.

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thomas s . 2023-12-09

MORE AT TripAdvisor

Enjoyed a lovely festive lunch at The Smugglers today. Good choice on menu and food was delicious. Staff very welcoming and attentative.

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Dot Jenkins . 2023-12-08

MORE AT Google

We celebrated my Mums 75th Birthday at Smugglers with Afternoon Tea. The food delicious, good selection of sandwiches, scones perfect size& warm & great sweets at end, the cheesecake was my favourite in the desserts. Staff were attentive & kind. Highly recommend

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Katie E . 2023-11-26

MORE AT Google

Sunday roast set menu OK. Had better.

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Helen Edwards . 2023-11-19

MORE AT Google

Lovely lunch, not dog friendly even in the snug area which is a shame, allowed to sit outside though. Very attentive service.

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Natalie Watson . 2023-11-08

MORE AT Google

Food was very tasty nice place to visit

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John Guest . 2023-11-02

MORE AT Google

Venue itself is beautiful but the food is very poor, I felt that small things would have made a big difference for example the bread be handed out warm, my starter was stone cold even though cheese was melted it wasn't warm, gravy would have been better served in a boat rather than put on the plate as not everyone likes gravy, we had to rely on staff to place our pepper and sauce on the plate there was no self service for this, also the food tasted as though it was frozen rather than fresh so for the money they charge the food is poor quality, also the entertainment could have been better organised I feel that when you go for a meal with friends the guests shouldn't be expected to be the actors too and if they decide to play a part they should be offered a free dessert or drink.

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terrig0408 . 2023-10-30

MORE AT TripAdvisor

Had my Wedding here in Saturday The food was so good guest were saying that's the best I have ever had Lisa and her team are really genuinely friendly Nothing is too much Please try it with its magical charm

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Sheron P . 2023-10-16

MORE AT TripAdvisor

Friendly atmosphere and top food

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Gc decorating services . 2023-10-03

MORE AT Google

Past it’s heydays. Starters were good and encouraging for a great main. Alas not to be. Steaks all undercooked and ribs decidedly sour tasting so sent back. Replaced with medium steak which a good vet would have had back on its feet. Serving staff were good but fighting against poor quality main meal. My 2 under par meals removed from bill but all in all very sub par and disappointing. Overpriced for what you get.

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Terry Buckland . 2023-09-29

MORE AT Google

We were warmly welcomed and had a delicious meal. My partner had a steak and I had the Haloumie burger. The conditions were very friendly and we sat in a cute little corner.

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Kimi vom Meer . 2023-09-13

MORE AT Google

Fantastic staff, entertainment and ambience. A real gem.

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Matt Kay . 2023-09-01

MORE AT Google

Driven by here tons of times and thought we would try it out today, All I can say is staff brilliant and food superb...we will definitely be back.. Thanks Mark and Cay

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Plumberuk . 2023-08-30

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Great atmosphere and very attentive staff friendly sadly the price of the food for the quality does not match at all. low end, cheap produce bland taste although presented nicely doesn't make up for lack of taste which was disappointing but the food was edible. the staff and atmosphere are what make this place

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Trish Smythe . 2023-08-28

MORE AT Google

My wife and i went here for coffee but it came out warm only ,and could not taste any coffee week and horrible.

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Martin Dean . 2023-08-23

MORE AT Google

Wow. What a dining experience! Highly recommended and will dine again. 1Atmosphere Very Classy setting but with a relaxed pub feel. Facilities were nice and clean. We could see that this place is used as a venue as well. 2 Service Everything was served in a timely manner. Slightly longer than we are used to but that was made clear when the food came that the extra time was due to the freshness of the food. Even the fries were hand-cut and prepared. Staff were extremely friendly accommodation warm and attentive. 3 Food The food was presented in what we expect from a fine dining restaurant. So we were thoroughly impressed. Everything was homemade and fresh and delicious. We were also amazed at the price for what we received in that we dined gourmet but paid pub prices.

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Rahji Shrinarine (Capt Black) . 2023-08-22

MORE AT Google

Good location and a paid parking with parking for many cars available behind the restaurant. Entry to the restaurant from the parking also . Cosy room at the back with an entry to a small garden at the back . Ideal for small parties and also for a laid back lunch and dinner. Not sure if halal and the use of cooking wine in many dishes made my friends prefering halal to stay away. Portion size is good and a good collection of mocktails and cocktails . Had a good experiemce when attended a friend's baby shower

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Susheela Panduri . 2023-07-20

MORE AT Google

Just been for a meal with friends and family. Been few times before and the food has been amazing!!! Apart from this time we went chicken and ribs was really tough roast beef was nice just the potatoes was undercooked. My friend also had the duck one mouthful she didn't touch it. Such a shame as we really liked this place but won't be returning again

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lois hetterley . 2023-07-16

MORE AT Google

Worst meal I have ever had the fire alarm went off during the meal probably from the microwave ribs I had waking the 2 babys we took there the chicken burger was tougher then my un eatable ribs and my halloumi fries looked like nick nacks wouldn't wish this place on my worst enemy AVOID like the plague well over priced and over rated should of realised when there was no people in there that it was shocking I'm embarrassed for them

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Ben Sattar . 2023-07-16

MORE AT Google

If you're looking for that perfect small venue to hold your wedding. I'd highly recommend the Smugglers.

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Richie Triangle . 2023-06-27

MORE AT Google

We celebrated our wedding at the Smuggler's Inn in May. As a wedding venue and family-run restaurant, we highly recommend this beautiful historic place! Bob, Lisa and the team were incredibly helpful, transparent and communicative and made sure everything ran smoothly on the day. The venue cost and three course meals were very reasonably priced so that we were able to have the small wedding we wanted without restricting ourselves! Our friends and family had nothing but praise for the food, everyone was very impressed. The function room can be decorated nicely, and the Smugglers has a lovely outdoor area where a ceremony can be held. We've also dined at the Smugglers before and admired the home-cooked quality of the food, the fact they serve a bread roll and butter with dinner, and the obvious passion of the owners for their restaurant. Uploading some pictures of the venue and food shot by the amazing Jade Brya Photography (also active in Thanet and highly recommended!)

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Nathalie Kranich . 2023-06-18

MORE AT Google

I have been before and it is still very nice . We have booked up for a party 🎉 later in the year

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Don Morgan . 2023-06-07

MORE AT Google

My Aunt my Sister and myself had a lovely afternoon tea here today, the finger sandwiches were just the right size and a nice selection, the cakes were dainty and delicious and the scones a very elegant size and just how I like them short not pappy Plenty of tea.

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Liz Hockley . 2023-06-02

MORE AT Google

This is 1 of our favourite restaurants, the meals are always well presented, staff are always very friendly & knowledgeable & the theme nights are very good indeed. We had a smashing night Easter Sunday at 70's & 80's, just fabulous, looking forward to Murder Mystery Night at end of April. A big thank you as always.

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Sue Brett . 2023-04-10

MORE AT Google

Good service but really poor food. The building is completely ruined from the cheap modern decor, it seems criminal to strip out the old, and replace cheaply with new but that’s only my opinion on the building. Service was good, ladies were very attentive and helpful. Menu reads well, I would say pricy considering the quality of food and portion sizes. What’s served is insulting against what is charged, the chilli beef starter is tiny off cuts of beef, in a cheap and toxic chilli sauce for £12.95, nobody is convinced by the garnish to make up the plate. Roast beef was extremely chewy and had no taste, roast potatoes were even frozen or precooked a few days before. The vegetables again had no flavour or taste and were limited to carrots, peas and courgettes. Kids meals were expensive and again poor quality, the chips tasted of grease, and chicken was burnt. At the time, there was only us and one other table seated, it makes sense why they had spaces for us and everyone locally were fully booked. We paid in full as it’s not like us to argue, keep the money and improve things. Unfortunately we wouldn’t be returning. The restaurant is completely stuck in the 90’s and we urge you to try other local businesses who are doing amazing things locally for the same or less money.

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Charles Kenward . 2023-03-12

MORE AT Google

Food is nice enough but very small portions for the price you pay. Lucky if you get a dozen skinny chips with your meal!

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Tracey Murphy . 2023-02-25

MORE AT Google

What a lovely way to spend Valentine’s Day, had the set menu, was super tasty and I thought the price was very good considering taste & service. I had the sweet chilli halloumi, fillet Rossini and Baileys cheesecake. Thoroughly enjoyed all three courses.

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Maz . 2023-02-16

MORE AT Google

Very disappointed with our afternoon tea, selection of sandwiches were very plain (one being cucumber and butter) no savourys, service slow, sandwiches were brought out first then waited 25 minutes for the cake selection to come out. I've had many afternoon teas and have always had the whole tea brought out at the same time. Will not be recommending.

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T676FZmichaelas . 2023-02-16

MORE AT TripAdvisor

Good for Sunday lunch, have patience as the food can take a while to be served but is well worth the wait. We normally go in for a roast but decided to try something else. The med veg lasagne was superb. You could not tell there was no meat in there, the taste was great!

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Antony Ding . 2023-02-12

MORE AT Google

A little gem just down the rd we didn't know existed

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Andy andy@akpropertyservices.com . 2023-01-30

MORE AT Google

Food fantastic, service fantastic, atmosphere fantastic

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Charles Heywood . 2023-01-07

MORE AT Google

Brilliant entertainment 'Elvis and Dean Martin Night' on 19th December, but food was disappointing. Chicken was like a lump of rubber, roast potatoes were soft and chewy (like they were pre-cooked a day ago), how a chef let the yorkshire puddings go out black and unedible, my mum had turkey dinner and she had just dark brown meat and about a teaspoon of gravy, and dreadful christmas pudding it was cut so thin. It is such a shame, such a lovely place can get it so wrong, but waitering staff were very good.

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Nicola Thomas . 2022-12-29

MORE AT Google

Great entertainment and superb food. A bit pricey but worth it.

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Lillian Bartlett . 2022-12-28

MORE AT Google

Wonderful afternoon , lovely Easter Sunday lunch with my family to celebrate sister and brother in law 40th wedding anniversary, superb service, would recommend with family. Another great time at the elvis and dean martin evening, lovely atmosphere Christmas cheer 🥳

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Linda Pamenter . 2022-12-20

MORE AT Google

Nice place, good food and great service. Will be going back!

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Agravated Animal . 2022-12-15

MORE AT Google

Excellent Had lunch here with friends and it was excellent. Staff were friendly and approachable and food was excellent Menu has a great selection and everything was very tasty. Would thoroughly recommend this venue

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501lj . 2022-12-11

MORE AT TripAdvisor

The Smugglers is a lovely restaurant, with great food, a good wine list and a fabulous and heartfelt welcome. Thank you Lisa, Bob and Bob. Monique & Paul

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Paul Felix . 2022-12-09

MORE AT Google

Lovely meal here during a family celebration. Nothing too much trouble and very friendly and helpful staff. Only reason it is not a 5 star review is because I felt the drinks prices are very high.

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Gemma Fermor . 2022-12-04

MORE AT Google

Have had several meals here over the years and it always tends to be a bit of a lottery how the experience will be! Sometimes it is great, sometimes disappointing. On this particular occasion we came for Sunday lunch. Starters of Pate (old school, like your grandmother used to make, wrapped in bacon and orange), and salmon and prawns were generous portions. The disappointment came with the main course. The beef itself was superb. However when the menu describes the dish as being served with ‘vegetables’ one assumes there will be something green available. Instead we were served carrots on the plate with the Yorkshire pudding, and then more carrots in a serving dish with cauliflower cheese, nothing else. The table nearby also found this extraordinary and then ordered some greens, which arrived just as they were finishing their lunch! The other strange quirk was that when one asked for horseradish sauce, the young waitress stood by your table waiting for you to serve yourself before taking the little pot away! They must be running short on their stocks of horseradish! Cheesecake for dessert was unusual, possibly as we thought they had used a coconut cream rather than double cream. Not an unpleasant experience apart from these few little quirks. Waiting staff were very pleasant.

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BertieB_12 . 2022-10-31

MORE AT TripAdvisor

What used to be one of Thanet's best restaurants for its wonderful service, flavours and presentation has sadly become a shadow of its former self. I have now eaten here 3 times since lockdown and sadly the decline of the Smugglers is quite apparent. Firstly I do not expect to see a cat wondering around the restaurant begging for food, whilst I understand this cat has been around the Smugglers for sometime, when you are paying high prices this for me does not paint a good picture and not to mention the hygiene risk! Unfortunately the quality of the produce that are sourced are not the same quality as what has been used on previous occasions, resulting in a very chewy texture and a bland taste. This brings me on to my next point of the presentation as if you enjoy a bit of steak slapped on a plate with some pea's like you get in Weatherspoon's this certainly is the place for you. What happened to the attentive detail?! The service was also not to the standards you expect for a so called 'high class' restaurant, or should I say once was. Sadly we will not be returning to the Smugglers as there are far nicer places to eat for the same price.

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George Prophet . 2022-10-28

MORE AT Google

Great ambience, food was excellent 👍. We enjoyed our evening within this family friendly restaurant.

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Sonia Zentile . 2022-10-05

MORE AT Google

Have been before ex but went again on Sunday very disappointing long wait for food only 2 veg Yorkshire burnt potatoes not roasted shame

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Linda Turner . 2022-09-07

MORE AT Google

Great place, great food, great service

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chris tagg . 2022-09-04

MORE AT Google

It was a 70th party food excellent service good a very enjoyable experience

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Tim Smith . 2022-08-23

MORE AT Google

Excellent with allergies! I visit here often with my parents. My allergies are very carefully looked after, and nothing is ever too much trouble. Staff always adapt meals for me as required and the food is great.

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Leah Redmond . 2022-08-20

MORE AT Google

Absolutely amazing food, service and ambiance!! It was a family get together for our Mum + Dad's wedding anniversary! The whole evening was very special for us all , made even more special by staff and excellent food. Thank you very much for a very lovely evening!!!.

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Julie Goldfinch . 2022-08-14

MORE AT Google

Attended a wedding reception here. The food and service was really good.

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jenny Marshall . 2022-07-28

MORE AT Google

Disappointed,items on menu that are no longer available ,service was good but food Luke warm. Table felt sticky .

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Frank P . 2022-07-24

MORE AT TripAdvisor

Great modules mariner's and nice service.

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Chris Ollive . 2022-07-16

MORE AT Google

Staff very friendly, welcoming and attentive. Food was amazing and didn't have to wait for ages. Love it

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Tina Barnes . 2022-07-11

MORE AT Google

Staff welcoming and efficient. Food not so good. My expensive sea bass was overcooked as was my husbands steak. Best part of meal was the cheeseboard which was varied and plentiful.

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Gill L . 2022-07-05

MORE AT TripAdvisor

Excellent, service, food, drink, and venue, will be returning.

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Steven Alexandrou . 2022-07-04

MORE AT Google

Went t o the smugglers after a game of golf .Good service . Nice white table cloths.The best burger I’ve ever had on caramelized red onions with cheese and a melted cheese deep fried on top amazing .

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david hall . 2022-06-18

MORE AT Google

Really good pub food of the traditional variety. Excellent sautéed potatoes!! Can't understand why it's not busier.

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Sue Christian . 2022-06-12

MORE AT Google

Service and the food was excellent

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Andy Nairn . 2022-05-08

MORE AT Google

Me and my husband went there today to celebrate our 10th wedding anniversary, food was fantastic and the staff were lovely, definitely be going there again.

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sarah seagars . 2022-04-30

MORE AT Google

Went for Easter Sunday Lunch, have visited this restaurant may times in the past and always enjoyed it. The main restaurant is cosy with a nice atmosphere but this was empty but for one table. It would have been nice to have a drink in the bar, We was taken straight to our table in the large back room that was that was not very busy. We waited for an hour for our main meal which was nice but we was given too small dishes of veg enough for two people one of peas and on of carrot and sweet mash. Very disappointing I would expect a selection of fresh vegetables with a Sunday lunch. We asked for more and it was not a problem. The staff are helpful and nice but all in all I feel the experience was not value for money. Unfortunately the Smugglers feels more like a venue than an upmarket restaurant that it used to be.

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trudyl534 . 2022-04-18

MORE AT TripAdvisor

Booked for family Easter dinner but we were very disappointed with our meal. Chicken had no taste very dry like cardboard so didn’t eat after tasting. Roast potatoes I think were frozen not tasty and vege’ very sparse not much of it to share for 4 people. I did mention to waiting staff but they weren’t forth coming. We came home hungry especially after paying out a lot of money. I’m not normally one to complain but would never return. Unsatisfied customer

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531glyniss . 2022-04-17

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Fantastic evening at the ABBA Girls Tribute night. Wonderful food, wonderful staff, wonderful entertainment. First class!

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Richard Purton . 2022-04-17

MORE AT Google

Lovely food very friendly staff enjoyed the evening so much.

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Barbara West . 2022-04-06

MORE AT Google

Today was my birthday as well as being mother's day, so I understand they were busy, but.....they are professionals and should always be on top of their game, sadly today was not a good day, starter OK, mains roast beef was inedible, sinews, fat, tendons galore but no meat, cooked a bit on the rare side (which I usually enjoy) when questioned about the beef the owner saidi its coming up on the rare side...its also coming up on the unchewable side in my opinion. Its a great shame as its always my special place but I will think long and hard in the future.

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Rita King . 2022-03-27

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Used to visit often before Covid the food used to be amazing. We would get a dish of roast potatoes. Dishes of vegetables. Cauliflower cheese Broccoli cheese Yorkshire pudding etc. A few weeks ago we booked for Sunday lunch with high expectations. On arrival things looked Different. No cosy fire in the little lounge you normally waited in and had a drink. Shown straight in to the restaurant. We ordered Sunday lunch expecting the usual feast. We were quite shocked when the waitress brought or food. Everything on the plate no vegetable selection or dishes broccoli and cauliflower cheese. The plate had on it. Roast beef 4 roast potatoes large chunky carrot circles peas, gravy already on. Plus a chewy Yorkshire pudding. We were charged £15 each for the worst Sunday's lunch I have ever had. The Smugglers must be under new ownership. I often go out for Sunday lunch, I have never had it already on the plate with the gravy already on. I like a choice of vegetables and potatoes brought to the table so I decide what I want. There were only 8 people in the restaurant when a couple of years ago it would be full. We ate about half of the meals. We left a tip for the young waitress out of pity there were so few people dining. We beat a hasty retreat vowing never to go there again.

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Jacqui G . 2022-03-19

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The Christmas dinner could have been better but it was nice . We had to ask for more veg and they shouldnt assume that everyone wants gravy already put on their food but should offer it in a gravy bowl so we could have more. My biggest gripes was that I didn’t want x Brandy sauce in my Xmas pudding . They refused to change it but took it away , scraped off most of the brandy sauce and put it back in a clean plate ! It was just a small slice of pudding and the price we paid wasn’t cheap

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Sue Parsons . 2021-12-12

MORE AT Google

Went in to see what it was like, only had a drink, which was very expensive, sat In a very bland room, restaurant and function room, looked very nice though.

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Grahame Bullard . 2021-12-11

MORE AT Google

Always lovely food 😊 We love the tribute act nights 🍷

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T•F•S Birchington . 2021-10-20

MORE AT Google

I took my wife there , entertainment Rubish jersey boys could not sing to save there lives . Food was absolutely awful, I had chicken and it was like a piece of leather. It cost me £140 with drinks , the biggest waste of money ever . Next time I’ll go into London where they take pride in there entertainment and food . Would not recommend

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Charles L . 2021-10-17

MORE AT Google

Having booked a table, late Saturday afternoon for later that evening when everyone else from Birchington, Broadstairs and Margate were fully booked did get me thinking. Sadly, decor, the service and food is far from acceptable but with a few tweaks and a menu modernisation it could be top venue in an already thriving food scene across Thanet. Our food was just okay, sea bass and griddled “king prawns”, were the open packet, defrost already cooked variety - overly watery stroganoff and squishy onion rings - no thanks! Costly and very forgetful - head to the “Cow Shed” over the road - delicious!

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Bates-Hirst . 2021-10-03

MORE AT TripAdvisor

3 of us had a great meal last nite thankyou to smugglers

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Steve Mcdaid . 2021-10-03

MORE AT Google

After several months of the epidemic, my friends and I went back to The Smugglers at Birchington yesterday to celebrate my 68th birthday. What a meal! Superb as usual. The service was excellent. Hearing I was getting old, my sweet arrived with, "Happy Birthday Peter" written in chocolate. I struggle to find words good enough to explain my pleasure of eating at The Smugglers. If you haven't been there .... please go. You will not be disappointed. Thank you super-staff and owners. Peter

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Lestermusic-uk . 2021-09-27

MORE AT TripAdvisor

Service was excellent. The food was superb! I could not believe the size of the steaks, and cooked to perfection! Highly recommended!

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Judith Standen . 2021-09-13

MORE AT Google

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