Based on 1.014 opinions finded in 1 websites
Based on 1.014 opinions finded in 1 websites
Nº 140 in 262 in North East Derbyshire
Opinions
I was there for a wedding do, the food was very nice, the drinks were reasonably priced too! The staff were very friendly, didn’t have a bad word to say about the place.
Paul WilkinsonTv . 2024-10-29
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Can't thank Karen and Sharon enough for everything they did for our wedding. The service was brilliant along with the food and great hospitality. The day / evening went 100% better than what I had imagined. The rooms was amazing and very comfy beds. Breakfast was delicious 😋 all the running about Sharon did on the day to ensure the day went as smooth as possible was amazing all the staff need praising , I would highly recommend the Sitwell venue and all the staff to anybody booking a wedding. If you want your perfect day this is the place to get it. Thank you again everyone ❤️
Dionne Stoddart . 2024-10-04
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**Please read because my experience was horrendous** My wedding was called off 6 weeks before due to my Canadian partners visa issues and we split up . We had paid a LOT more than just the deposit (full amount was due 4 weeks before). I explained the situation and cancelled the whole wedding. I was told ANY money paid was none refundable, not just the deposit. So if I’d just put the deposit down I wouldn’t have lost the rest of the money. I had hair and make up trial booked with them and after explaining my situation I assumed that this would be cancelled too. But to add salt to the wound, they actually phoned me on the trail hair and make up day to ask where I was. Obviously I was extremely upset and asked Karen (the person assigned to our wedding) and she actually said it was her fault and she was sorry and that she “could lose her job for this mistake”. I was sympathetic to her but also asked for a manager to speak to. I hope their phone calls are recorded, as should be, as I taking this matter further to court. After asking to speak to a manger, I was told they were unavailable, and it was Karen (who was in my complaint anyway so should not have been the one to respond) who responded by email to say they would issue me a free meal as compensation. I found the whole experience of cancelling my wedding very traumatic, I never got a phone call from a manager (which I requested) Overall, I would avoid this place! If you are planning a wedding, please go elsewhere. They are simply immoral, unsympathetic and the workers clearly try to get away with inflicting upset and pain and suffering. I am taking them to court to get my money back (minus deposit as I understand that) as well as for pain and suffering for not cancelling everything and me having calls for aspects that should have been cancelled. Also for not having any opportunity to speak to a manager when I requested this and simply having Karen, the main person who my complaint was about, been the only person to message me. My guess is she either didn’t tell management about it, or the management just told her to respond. Either way is disgraceful
Katie Thompson . 2024-10-03
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We had the red letter day experience which included a night away with 3 course meal and full English breakfast. The rooms were spacious and clean. The staff and service was amazing and friendly especially the server on the night for our meal in the wild boar restaurant. The food was amazing. Definitely worth the money. Lots of pub classics to choose from. Would definitely recommend
Kieran Wain . 2024-07-06
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Came for a small family meal. The food was amazing!!! The team were friendly and atmosphere was perfect. We’ll definitely come back!
Matthew Peace . 2024-07-06
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Excellent experience beautiful atmosphere 👌
linda ledger . 2024-05-31
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We recently got married here and it was a beautiful day. Rooms were great and staff were all lovely. There were a few mistakes in our wedding, the incorrect song was played for my bridal entrance which was upsetting after months of planning, the table plan said Mrs & Mrs instead of Mr & Mrs and had a guest missing. We also upgraded for champagne breakfast in bed but there was no champagne. It might seem like minor things, but it’s something that you would expect a venue to get right.
Jeanette Setterfield . 2024-05-30
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The hotel is a lovely building and focuses mainly on weddings. If you are not part of the wedding party it's actually not a good place to stay. It is extremely busy and noisy when an event is happening and many people checked out due to the noise. The single bedroom was in need of updating. It has cracks in the wall /ceiling and wires to the TV dangling etc. It was basic. The alcohol is expensive too. They have a gym and beauty room. Lizzy who works there is wonderful and does make up lashes etc....theres a petrol station open 24hrs over the road that sells pretty much everything if you've forgotten something , it's handy. Following the complaint made to the manager as was forced to check out at 1:30am with a few other families due to the noise , it's been 4 days with four phone calls and an email with zero response from the manager. The receptionist told me we should have expected noise as they're a wedding party venue. Absolutely disgusting.
Beverley Bradley . 2024-05-07
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We got married here on the 13th January, and the whole day was perfect Karen was amazing making sure everything happened as it should without a hitch we had an absolute blast and I wouldn't change a thing we used the recommended suppliers and they were all so helpful and really listened to what we wanted, the Renishaw suite and the honeymoon suite were also absolutely brilliant really gorgeous rooms! I really don't think we could have asked for anymore! Thank you so much to everyone for making our ay so special and memorable!
Phoenix . 2024-02-10
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We had a great experience at the Sitwell. From the first booking e mail to check out all the team were very friendly and efficient and the room was spacious and clean. We had a 3 course meal in the restaurant and breakfast which was delicious.
Lynsey Nutton . 2024-02-10
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We are staying at the Sitwell Arms for the weekend as a birthday gift. Plenty car parking, comfortable, very clean room. Three course dinner at The Wild Boar was delicious, very good selection for vegetarians. Breakfast, again very good selection of buffet and hot served items. All staff are friendly and very helpful and courteous. Will definitely return for another stay.
Mary M Davey . 2024-02-10
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Went to a family wedding didn't go outside weather wasn't good but found the place warm charming staff were very friendly.. breakfast was nice . Wasn't a lot for coeliac s but still nice.
Zoe Fisher . 2024-01-31
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Went for a meal last night, we were asked by the female member of staff what drinks we would like even before we had sat down. I ordered a meal I had back in September that I had really enjoyed Cajun cod burger. When it arrived it was nothing like what I had before. The cod was barely there and was over seasoned with the spices so didn't taste the cod. There was 2 big onion rings on the top of the burger to hide the size of the cod. Previously it was a decent size piece of cod. The lady when I complained insinuated that I was mistaken and tried to make out that I couldn't of had it before. I was told by her that it was the same chef so couldn't have been different. She made me feel so uncomfortable. When we were paying she pointed out when I said the meal wouldn't of been worth full price as we had 50% offer . She said it was the same price as having a McDonald's. Also my husband had the Whitby whopper which in our opinion was no way near a whopper size more a standard size.
Helen Watkinson . 2024-01-30
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Hi, we've been today for my mums birthday. I've forgot the name of the barman but he was fantastic and really helpful. A real asset to the pub and a total pleasure to be served by. Food was great too so yeah, we'll be definatly back here... Great place 😃
Stephen Hoyland . 2024-01-21
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Lounge currently not open but the bar area has improved tremendously. Good food and service at a fair price.
Alan Page . 2024-01-21
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We had a meal just a couple of days ago and it was prepared, presented and excellent to eat. The young lady, we had as a server, was attentive, very pleasant and nothing was too much trouble. In fact we have made reservations in a few days time to have another meal ...looking forward to it!!
Joseph Turnham Turnham . 2024-01-20
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It's ok. Nothing to complain about. 😂 A boring review by me.....😂
Simon Camp . 2024-01-17
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Charge entertainers £25 to use the electric. Against the law. Avoid
Conwy Supplies Mike Rowlands . 2024-01-17
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Excellent venue, amazing breakfast delivered hot 🔥
Roy S . 2024-01-13
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Visit to Wild Boar Lounge Bar - 4 adults, 2 children, lunchtime 29th Dec. We were served by James who provided excellent service even though he was extremely busy. He was very helpful explaining drinks and with children's menu. He kept us informed as to what was happening re our orders. The food was excellent for all of us and the whole lunchtime was an excellent experience. Would definitely recommend. Thank you.
Pauline P . 2024-01-09
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The car park was pretty quiet and now I know why.. won’t be going back.