Based on 894 opinions finded in 2 websites
Based on 894 opinions finded in 2 websites
Nº 113 in 265 in West Lancashire
Nº 3 of 6 American in West Lancashire
Opinions
Best burger I have had in a long time and the service was great too
Peter Regan . 2023-10-21
MORE AT Google
Food here is amazing and the service is really good too. Can be pricey depending what you get but it’s definitely worth the money.
Hannah Thompson . 2023-10-07
MORE AT Google
Top food and great wings, lovely service also, you must give this place a try.
Keith Parrett . 2023-10-01
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The best burgers we have ever tasted! The staff are so lovely and friendly. We will definitely be returning. Thanks guys...
Lewis Mackinnon . 2023-09-09
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Not the best burgers we've ever had but better than many.
Graham Peel . 2023-09-03
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Lovely waitress Great food Good venue overall
Scott Yule . 2023-09-02
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Just left The Sinners Club with my boyfriend and I won't lie after reading a lot of bad reviews I was a little unsure, I used to come here regularly but about 7/8 years ago. Our experience tonight however was absolutely fantastic and we couldn't fault it. We were greeted by a lovely waitress who I believe had only been there a week, she took out food and drinks order and asked how everything was when we asked for the bill. The food was great, portions were a good size and prices were fair. We waited no more than 10/15 minutes for our food and there were a fair few tables in. All in all a very good and positive experience and neither of us would hesitate to come back again. Thank you so much 😊
Josie Swarbrick . 2023-09-02
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My boyfriend and I went to The Sinners Club last night for tea and I won't lie after reading a lot of bad reviews I was a little unsure as I used to come here regularly but about 7/8 years ago and the food and service was always spot on. Our experience last night however was absolutely fantastic and we couldn't fault it. We were greeted by a lovely waitress who I believe had only been there a week, she took our food and drinks order and asked how everything was when we asked for the bill. The food was great, portions were a good size and prices were fair. We waited no more than 10/15 minutes for our food and there were a fair few tables in. There were no young waitresses and each staff member we came into contact with was very pleasant and helpful. All in all a very good and positive experience and neither of us would hesitate to come back again. We were told The Sinners Club had recently just reopened at the beginning of August, so don't be put off by the bad reviews, go and check it out for yourselves and make an opinion for yourself. Thank you so much 😊
Josie S . 2023-09-02
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Lovely friendly place with really nice fresh food. Bonus that your right on the canal 😊
Claire Hoyle . 2023-09-02
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Honestly the best burger I've had for a long time. They source their meats locally, and the quality is excellent. I had the Mexican burger with cheesy fries and it was all next level delicious.
Andrew Womersley . 2023-08-31
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Great food. Great friendly welcome and staff. Amazing atmosphere. Prices are good and competitive.
Nigel S . 2023-08-30
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Horrendous experience! We arrived at the restaurant and were shown to our seats by a lovely waitress. Unfortunately then a different (incompetent) waitress came to take our order. She had to take our order multiple times as she kept getting confused. Then she came back once or twice to double check it after that. We waited and waited for food and then 2 out of the 7 burgers arrived (without the sides they ordered), and they were very bad quality. They were the same standard you would get at a local kebab shop but for 3 times the price and that is without the sides too. After more waiting and no sign of the other burgers, we decided to leave as we refused to pay such high prices for such a low quality experience. The staff apologised and said they were training a new chef but that does not explain why two burgers were served without the sides and why the waitress couldn’t do her job properly. It is a shame as we visited here a few years ago and it was great! Seems like it has gone downhill.
Holly TS . 2023-08-26
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Love this place Excellent burgers and fries 🤤 Great choice of beers Really friendly staff 😉
Ryan Gavan . 2023-08-23
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Nothing no Veggie options apart from nachos. Said they were busy today, only had 2 options anyway both vegan. Only a handful of tables occupated 6.30 on a Saturday evening. Asked for no ice in my drink came with ice asked twice if we wanted food even brought knives and fork. Would NOT recommend. Used to be one of our favourite places WILL NOT RETURN
Vicky F . 2023-08-19
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Food was fabulous, quick service, lovely staff, friendly, atmosphere is spot on, lovely chatting to owners and staff,
Iain B . 2023-08-12
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One of my favourite places to eat, great valve, staff and owners, food was served quickly, will always call in to Eat here, very good for walking in and getting great service
Iain Booth . 2023-08-12
MORE AT Google
Go as a treat often with friends, never been disappointed, and always have a craving to go.
Carl Smith . 2023-08-07
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Honestly wouldn’t bother. The food when you eventually get it is alright, we had to share a menu as they didn’t have enough to give out even though it wasn’t really that busy but waiting around for an HOUR for food is a joke, considering the staff which are very young didn’t say anything in advance with the wait either. And when we eventually got the food we wasn’t given any form of apology. I have been before and was decent service and was busier then when I visited today and have no issues hence why I visited again. But the really need to sort the staff out as they look clueless out there with left over baskets and cutlery everywhere and dirty glasses outside too. Deffo won’t be returning
JamesGara . 2023-07-09
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Not been here for years but was in the area. Wasnt expecting much. Burgers amazing, tasty and fresh. Fries large portions and really enjoyed the sundae! I thought the food was reasonably priced. Seen the bad reviews about staff. The staff are all very young and appear quite inexperienced in my opinion. However all friendly and the service was quick and the young lad who served us was friendly enough. We did go quite early on though (5pm) and the place wasnt that busy at all. Will be back to try different burgers from your menu. Reminded me of almost famous!
194ryand . 2023-07-08
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Sinners used to be be the place to go if you wanted good food We travelled 40 minutes by car Placed out order it wasn't busy by any means After waiting for an hour we asked for our money back and left They tried to give us our food as a carry out Not the the sinners it used to be so disappointing Wouldn't recommend
R7825ZEangelag . 2023-06-24
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Fantastic food as always . Lovely, friendly, helpful staff . Well worth a visit .
Julie Owen . 2023-06-18
MORE AT Google
Best burger and pulled pork by far.
Grant Mansfield . 2023-06-18
MORE AT Google
Food is delicious, never waiting long for food to arrive and not over priced. Staff are lovely and welcoming too. We had our 3 children with us (2 toddlers and a newborn) 2 toddlers loved their kids meals.
Zara W . 2023-03-04
MORE AT Google
I really wanted to try here and to be honest I did enjoy the food. However, they could do with better customer service with experienced staff to support the younger staff. Not once during our meal where we offered anymore drinks, asked if the meal was alright or if we needed anything else. Staff brought us the wrong drinks even though it was the same person who took the order, food took over an hour (it wasn't that busy), and I had to go to the bar for the bill. One of the girls was doing her bit but the other tended to like standing behind the bar just watching everyone 🙈. Staff also couldn't advise in terms of the menu e.g. didn't know what was spicy and what wasn't. Which could potentially ruin someone's meal if they don't like spicy food. Unless there is a change to staffing experience I won't be returning, given the reviews on here I'd say I'm not the only one, and whilst we were there I witnessed mistakes on other tables and others where asking where their food was!
Gemma2013831 . 2023-02-06
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I'm not sure what has happened to this restaurant in the last 6 months but it's a shambles now. Ordered takeaway before Christmas and the burgers were completely raw and bloody. I rang up and the said they would replace them, so I went back to the restaurant and they got our order wrong (burger was meant to be plain, wasn't) so I rang up again. They said it would be 15 minutes, so I went back for the third time and they said it would be a further 45 minutes so I got a refund and left. Thought we'd give them another chance, told us 15 minutes so I went. The 3 staff members were huddled around and kept looking at me, until the person I spoke to on the phone hid in the kitchen. Someone else came up to me and said it would be another 15 minutes to wait. So I just left. I'm not being funny but the staff couldn't care, and the chef is ok serving raw food and wrong meals. No communication from them or anything. Very disappointing and an absolute waste of my time. We won't be recommending this restaurant and won't be visiting in the future.
daniellelaurengr2017 . 2023-01-29
MORE AT TripAdvisor
With a group of work friends I attended the Sinners Club on the recommendation of one of our group. It look pretty good when we arrived, cool venue and a great location. The young man hosting just looked confused when we informed him of our reservation. We were pointed to a table that was it. So we made our own way across and sat down. We waited for about 20 mins before a young lady took a drinks order. Luckily we knew what we wanted, because he had not been given any menus. One of group went and found some menus and brought them to the table. A further ten mins passed and one of the group approached the bar to enquire were our drinks were..draught beer... the male staff member gave a confused look and stated he was busy and going as fast as he could. A further 5-10 mins passed and one of our drinks arrived and we were informed that there would a delay on the rest as the barrel needed changing. Eventually the rest of the drinks arrived. By this point we had had time to look at he menus so we ordered as we didn't want to wait any longer and the waitress was there. I was concerned if she walked off we would never get the opportunity to order. The food arrived in good time. But we had not been given any cutlery or napkins. It proved shortly that we needed both as the food was messy to eat. The waitress eventually realised this but only after all the tables food had been delivered. The burgers the table ordered were very good. Grea quality and very tasty. The loaded fries where mediocre which was a shame. The chicken wings over cooked and tough to eat. We were never approached again to see of we wanted any further drinks nor did anyone come to clear the table or to check if everything was ok. We sat until it became unbearable. We as a group approached the bar to pay. We wanted to pay separately. This blew the young man's mind. It was a very frustrating process. We left disappointed completely. All in all its a great shame..our friend who recommended it place said it used to be a busy and bustling venue with great service. It wasn't that busy and the front of house staff were little more than children. There was an adult in the kitchen, I presume the chef but I didn't not see anyone who could possibly be managing the restaurant. It could be a great place but it looks to be winding down. Shame really.
5050tbl . 2023-01-19
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Called at 6pm to book a table for 4 at 7. Arrived at 6:55 and we were pointed to table (not escorted and seated). After 20 minutes, I went to the bar to ask for our drinks order to be taken. At 7:30 (no drinks had arrived) we were told, before we had ordered any food that the wait for food would be an hour and a half…. We left.
Martin MacDonald . 2023-01-07
MORE AT Google
We came here after being totally ignored in Hugo’s. Turned out it was a great decision. Greeted when we walked in and told to sit wherever we liked. Wasn’t long before a waiter came and took our drink order and a little later the food order. I had a double cheeseburger with chicken which tasted delicious. My husband had a chicken burger which he really enjoyed. We both had plain fries with a side order of onion rings. Everything was piping hot and the best onion rings I have ever tasted. My husband loved the draught beer and the Merlot wine was delicious. Will go back very soon
WendyR609 . 2022-09-24
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First review here was 4 years ago (it was amazing) Had to do an update - this is hands down the best place for a big feed for miles around. Quality food - decent prices, service is great.
John Buchanan . 2022-09-03
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We go to Sinners at least twice a month for big fat juicy burgers. We love the atmosphere, the music, the staff are attentive and the food is delicious. Highly recommended 👌🏻
Sara Anne Donnelly . 2022-08-30
MORE AT Google
Possibly the best burger I've ever had
Kevin Stephenson . 2022-08-18
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We love coming here, plenty of spaces to sit for anyone to doesn't book a table. Service is fast and lovely, food is very delicious and not to expensive either.
zaraswash . 2022-08-14
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Food is excellent, mouths watering as I type👍
Carl Dumkow . 2022-07-27
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Fantastick food as always stuffed just off burger and chips with cheese wizz sauce O M G
jager meister . 2022-07-26
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Never had a bad experience, alway been good
Kevin Shaw . 2022-07-01
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I have never ever complained or have said I wouldn’t return to a restaurant or anything before even if it was bad, but this place tops it. We went tonight for Fathers Day and was so disappointed. For started we arrived at 5 to 7 for a 7 o’clock booking and was told to go to our table eventually. Straight away as we sat down a waitress came over and said do you want to order food, we hadn’t even looked at the menu yet. 5 minutes later another waiter came and took our order. We was then told 10 minutes later that our food would be an hour! An hour and they close at 8! Unfortunately we stayed. An hour and 15 mins went by and our food finally arrived. It looked good however it tasted awful I wouldn’t feed a dog this food. The (chee wizz) fries looked like they had just got frozen fries and melted a burger cheese slice and mixed it round in them - they also tasted awful. The “sinner” burger looked presentable however was dry, no flavour and made me feel physically sick. I also ordered some Mac and cheese well when I say they were stuck together like cement I mean it. I literally tipped the bowl and they were still stuck in the same position. They were cold and it was the same situation as the fries they have put a melted cheese slice in the macaroni and mixed it in, awful! When I complained about this I had rude glares and the chef herself kept giving me a dirty look out of the food hatch. The staff except from one boy were so rude especially two girls behind the counter stood together chatting and laughing whilst looking over at the customers. I think they need a serious reality check and need to learn some customer service skills. I paid £38.75 for this meal and it was the worse meal I have EVER had and I’m not one to ever say that. If I had the balls I would’ve walked out and not paid because that price for what I have just eaten is terrible. This ruined his first Father’s Day and our night and we both feel sick! Will definitely not recommend or return.
Sarah-Jayne . 2022-06-19
MORE AT Google
Triple burger,chicken and bacon burger. Very good
Mark Young . 2022-06-17
MORE AT Google
Nice place for a quick naughty bite to eat
Louise Rawstorne . 2022-06-11
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Top place, fab food and great service...will definitely be back!
Phil Clarke . 2022-06-05
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Best burger in my life! Beautiful, fluffy, soft beef. Also nice design, I’d highly recommend that place ❤️
sarczyk . 2022-05-01
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Great venue right by the waterside in the middle of the town. Alex the host welcomed us and very accommodating to our requirements. Somewhere different to enjoy simple burger and chips, with a twist and excellent sides
Mike H . 2022-04-28
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Service is excellent, food is soooo yummy, we are working our way through the menu. Highly recommended 👍🏻
Vanessa Mcnichol . 2022-04-26
MORE AT Google
Not a huge amount to choose from but what there was all 4 of us enjoyed. Chicken burger, beef burger, pulled pork, fries, milkshakes, they were all lovely.
Allan Halsall . 2022-04-16
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Sevice was fantastic food was lovely and did not wait long at all so was a really good experience. defo go again 😀
Ando Stevo . 2022-04-03
MORE AT Google
Burger a lovely would recommend a visit
Best Of . 2022-03-27
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Unfortunately the menu not what it used to be pre-covid. Seems like a completely changed menu and not as 'outlandish' which was the attraction. The place, decoration is still the same and great. Staff are fantastic as always.
Gary Homan . 2022-03-10
MORE AT Google
Great place! Me and my mates go for a catch up. Food is delish one of my faves places to go by far! Service is great never had any issues.
Natalie . 2022-03-03
MORE AT Google
Food was excellent. Service was really quick although it was quiet at the time of going. Staff were very accommodating. Will 100% be going back. The location itself is fantastic.
timmy2339 . 2021-10-25
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Not the best to be honest, not much in the way of an atmosphere no music playing and a fairly strong smell of stale beer. Food was OK, I guess - same as going to a fast food joint really nothing special just burger and fries. Shame really as I do enjoy the normal hussle and bussle of an American Diner, good tunes and root beer and unfortunately Sinner's had none of this. I heard comments from others that this place used to be up there with its food and atmosphere - maybe it will find its way back and I will give it another go
Marc Tyrer . 2021-10-18
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I was hoping that this place would be similar to The Courtyard Cafe in Wigan, so I went in with high expectations, which is probably unfair from the get-go. The menu was pretty limited to loaded chips, burgers and hotdogs. You can tell the ingredients used are good quality (says on the menu some are sourced from Taylors Farm nearby), but the finished product itself was nothing to shout at. We came in early in the afternoon, just after opening, the place was empty but the main doors were wide open and the place was really drafty. Staff were nice and friendly.
Paul Stevens . 2021-10-17
MORE AT Google
Lots of delicious food, friendly staff, and an overall good atmosphere. Would come here again with friends and family.
Amber Hodson . 2021-10-03
MORE AT Google
Went here several times pre lockdown and the burgers were always excellent However went a couple of months ago pre booked a table at 4pm for 7 of us We were greeted with a frosty reception I don’t know why as though we were an...
neilbH8862EH . 2021-10-02
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Delicious food, good value for money. Friendly staffs. Great atmosphere! Will definitely come again!
Janet Wang . 2021-09-26
MORE AT Google
Love the food in this place, we have been going for a few years and it's great to be able to go back inside now the covid restrictions have lifted. Burgers are large and fresh made in house with locally produced meat and they taste fantastic. Great range of drinks too, prices are very good especially for the quality and portions you get. If you like burgers this place is 100 times better than 5 guys.
Richard Wood . 2021-09-19
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We travel at least a half hour to eat here and do it any chance we get. We always try to take people because we love the food and atmosphere and want to share it with friends. Highly recommend. Worth the drive and money. Really reasonably priced.
Dawn Hughes . 2021-09-15
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Came here as had seen lots of local reviews saying they did great burgers. It is right next to the canal and it is an american burger bar complete with flags etc. In fact it actually reminded us of an american bar we went to...
MerseysideTinkerbell . 2021-09-03
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Unfortunately my daughter in law and I both suffered from food poisoning 24 hours after eating the same meal here on Sunday. Hoping this was a one off bad day for the restaurant but reading some of the other reviews it seems under cooked burgers is a reoccurring theme.
Mhel Villaflores . 2021-08-25
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Omg serious little gem of a burger joint!! Food was spectacular, more than reasonable prices and hand made!!! Arnie said it best, but..... "I'll be back!!"
Jason Leigh . 2021-08-22
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Another ‘Wannabe’ Burger Joint, with ok burgers. The burgers are on a Par with the A&W 3*. The Loaded Fried on the other hand 5* which averages it to 4*
Pugh Global . 2021-08-17
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Tasty food,excellent and prompt service
Simon Hitchcock . 2021-08-08
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Drove 30 minutes as it said it was open (6:00PM Tuesday) it was closed. The doors were locked and no one was answering the phone. Ended up driving the Miller and Carter instead. Change the opening hours to the correct hours instead of misleading people.
Slayed . 2021-08-06
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Visited for the first time today, the staff were lovely, friendly and helpful. The American themed restaurant is quirky and very clean, nice view of the canal at one side. The food arrived pretty quickly and was really tasty with generous portions. We will definitely...
Mariewarrington007 . 2021-08-01
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Went here as a family for a birthday meal. Food was ok- just. Service was really weird. It was like we weren’t welcome and they wanted us to leave. Barely finished and they were clearing away and then seemed irritated when we ordered more drinks...
woldtraveller7 . 2021-07-28
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Excellent food, lovely, friendly staff
Kee Davies . 2021-07-07
MORE AT Google
Terrible, terrible, terrible. Not only is this place a covid hot spot (no social distancing), but the food was disgusting. Frozen chips with loads of rotten bits, dry chicken wings that are inedible, and bland. Avoid.
531deek . 2021-07-01
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Absoloutely gorgeous food. Chicken burgers are unreal, cheewizz sauce is next level.
Dayne Ashby App . 2021-06-28
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Excellent burgers and fries service was great from server Rachel we will be back soon. And sober to enjoy the food more and appreciate the quality
mrsouth1010 . 2021-06-20
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Perfect. I have diabetes, and they were very accommodating of my requests, delicious!
Philip Mitchell (Philip Mitchell) . 2021-06-07
MORE AT Google
Been before, decent! Closed early though.
Mark Thompson . 2021-05-04
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Nice restaurant..lovely atmosphere
bryan parry . 2021-05-04
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Excellent burger ( sinner ) with a nice cold Peroni.. really cool vibe to this place and the courtyard in general. Would definitely recommend a visit.
Damian Stancombe . 2021-04-18
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Absolutely 💯 fantastic Asked for collection for 5.45pm, food ready and hot bang on time Perfect burgers, and the pulled pork magnificent
Denis Sowler . 2021-01-17
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I always say this, but the sinners club really is the best burger outside of America. I can’t wait for lockdown to be lowered and sit down in the restaurant and have a delicious burger and beers to wash it down with.
Just182rf . 2020-12-06
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Excellent quality plants and good range
Alan Heaton . 2020-11-13
MORE AT Google
Food was incredible, great atmosphere really lovely staff and really enjoyed our evening here. Would highly recommend to anyone including families looking for a burger extravaganza
Scouse Loki . 2020-11-04
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Great place. Great food. Very tasty and great prices. Good choice of drinks and fantastic service.
Donna K . 2020-10-26
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Good American style food. Proper american style hot dogs. Burgers are very juicy. Service was great, Definitely recommend.
Richard Gillespie . 2020-10-24
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Good quality American style comfort food.
Paul Aaron van de Rooy . 2020-10-17
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Amazing food, great staff, really good prices. Me and my partner had an amazing time here today. Highly recommended 👌
Danny . 2020-10-08
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Went off a recommendation after watching bead meets food while on lockdown down. It was worth the wait. Staff were lovely, food was amazing. We will be back
Clare G . 2020-09-05
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Definitely give this place a go. With Covid-19 you are seated away from others (always a bonus for me!). There is some interesting memorabilia adorning the walls to look at while you wait. I had the hotdog with cheese and bits of bacon and oh my it was heavenly. However, very messy so get more napkins! I wanted something on the side so I chose the chicken wings. Whilst gorgeous it wasn't the best choice with the hotdog as both ended up incredibly messy so next time I'll choose chips maybe.
Chris Conroy . 2020-08-23
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Would highly reccomend, the staff were really polite & friendly, the menu had a wide variety of options and when the food came everybody enjoyed what they ordered and there was no complaints at all. I got the buffaloaded fries as my main meal with...
Foodreviews1620 . 2020-08-13
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My mate dominic Mortimer (churchtown lad )said this place was a belta and it is
King Cole . 2020-08-01
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Absolutely amazing place excellence food A🌟great customer service very polite will deffo be going back
leannfitzs82 . 2020-07-28
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Came after lockdown so glad they are back well set out and organised felt really comfortable, table service works really well, ordered all sides l😀, mac and cheese divine, the onion rings are lovely, tenders are bigger and the homemade brownies are amazing!
looyates . 2020-07-28
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Would highly recommend lovely environment polite & helpful staff and Amazing food excellent service will be back
Shelley M . 2020-07-28
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Walked the dogs along the canal, was glad to see the guys back open before everyone else, easy table service, I liked the smaller menu, doomesday as ever and extra onion rings and a few buds, took 4 brownies home, a slice of normality. All...
Benhatestv . 2020-07-28
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We have been looking forward to trying Sinners for a while but unfortunately we were really disappointed. Sin l: We arrived on time and someone came to take our order pretty much straight away but the food took 45 minutes to arrive! No one even...
WinnyLizzy . 2020-07-26
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Burger was undercooked, cheesy topped chips were lovely so it made up for it. Friendly staff
Peter Sweeney . 2020-07-25
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We arrived at Burscough Sinners Club. Received, Friendly, Warm service and a lovely play on quality American Fast food. Our young daughter in tow and nothing was too much trouble!!
matmcconville . 2020-07-25
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Lovely burgers and an awesome walk by the canal
Abdelrahman Salem . 2020-07-23
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Great food, great service, great staff. Couldn't have faulted it.
Matthew Claypole . 2020-07-22
MORE AT Google
This was our first visit after lockdown. The sinners club is the gold standard of UK burgers and I would argue that it is the best burger outside of America. There was a limited menu, however everything that we wanted to eat was on there so I couldn’t moan at all. The staff were as friendly as always and are on top of the new table service that is new to the sinners club. With great beer, great food and music this sinners will always be a favourite to us.
Just182rf . 2020-07-09
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This place is okay. I always wanted to come here, because the food on the menu sounded so appetising. So, when I did finally get to visit it felt like a bit of a let down. The restaurant felt grubby, the drinks glasses were dirty, the staff were very unenthusiastic and the food was just okay for the prices. Car parking for the number of shops and restaurants in the area is very low. The decor was the saving grace for this place. Very interesting and well thought out.
Mike Flaherty . 2020-03-15
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Great atmosphere and lovely food.
Gavin Clements . 2020-03-12
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Man in bar quite rude but good food
Leah-Terri Moore . 2020-03-08
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Been here loads and never fails to impress, food is really good great atmosphere and good for the kids too. Make sure you have time for a nap afterwards though!
J3627QCpaulb . 2020-03-06
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Great food! Service was a bit slow but it would be as its small and it was full! Would highly recommend
lucie le flohic . 2020-03-02
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The waitress was very rude, basically threw the food at us on the table and was too interested in her friend at the bar, could do with some friendlier staff won’t be visiting again.
J7257MOjordanm . 2020-03-01
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Our neighbour celebrated her b/day here and showed a photo of the biggest burger . So y/day my husband & I decided to try this place. As we were on route our son rang with exciting news he and his wife had just got a dog. So they got invited to join us . There is a big range of what to choose and took us a while to choose. Let’s say there was not a crumb left, we ploughed on through the big delicious burgers. The decor is interesting and is a popular place. We left happy and full.
momPenwortham . 2020-02-23
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