Miller & Carter in West Lancashire

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Emaily was a joy to have serving us, will be back!

Beck was great very attentive and fantastic service.

Food was amazing. Our server Lauren was amazing, she was really helpful and friendly! Thank you! :)

Great food, and lovely service from Becca! Thank you very much!

Awesome place, lovely food and Katie really looked after us.

Food was amazing! Service by Rebeca was even better, lovely girl, very attentive nothing was too much trouble.

Our previous two visits were very disappointing, very poor service, steak not cooked correctly but it appears you have taken on board the criticism, I’ve spoken to lots of people who have had similar bad experiences, we probably wouldn’t have visited again but my daughter bought me a gift voucher so we booked a table and I have to admit we enjoyed an excellent dining experience, credit where credit’s due, service was excellent, filet mignon was cooked to perfection, the staff were very friendly and attentive, we left extremely impressed and happy that M&C Parbold is back on top form!

Fabulous steaks - cooked to perfection. Service a little slow but otherwise ok.

Great food as always and service is always amazing.

Had a great experience, and great service from Emily!

Food was great, and excellent service

We came for my birthday meal and was served by Lauren, she was absolutely great with our son and so friendly, you don’t get service like this anymore! There was a good selection of food on the menu (a la carte, rare treat and ‘young guests’) and the food itself was delicious. Thank you☺️

Food, exquisite, service from Lauren was excellent. Very knowledgeable and attentive. Thank you

Fantastic customer service from Lauren today, keep up the good work. 5 star food and fantastic atmosphere.

Lauren was exceptional at making sure our table had everything we need! She even doubled up as a children's entertainer for a while when needed! She was attentive, polite, and welcoming from start to finish and she deserves special recognition for making our evening as enjoyable as it was. Thank you Lauren! Apologies for the mess!

Updated for Jan '25. We had a wonderful meal this evening, and our server Lauren was an absolute star. She's a credit to the restaurant, she made my lad's birthday treat meal that little bit more special. We will be back!!!

Had the rare treat menu. Really lovely food. Katie was very attentive and really looked after us. Even wished me a happy birthday with my dessert.

Visited here this evening for my boyfriends birthday meal with our 2 children (aged 4 and 8! great menu available for them and portion size was great for both adult and children's meals) , parents and grandmother. Could not fault the food nor the service. Food was delicious and service from the lady who served our table was brilliant. A+++ all round. Thankyou so much for a lovely evening and fabulous food! Also catered to my needs 100%, compliments to the kitchen staff, being dairy intolerant. Will definitely be returning customers! ❤️

10 mins we waited till a staff member approached to then tell us our table wasn’t ready on the Booking Time. 15 mins late we got our table, 30 mins wait for our starters, which then was a total of 45 mins late for first food. 15mins after our main arrived the veg was over cooked and rubbery and the chunky chips were lukewarm. The Lowton one I visited a few years ago ago, way much better, the Parbold one is very worn out with rips and patches in the carpet. Spending £70 was a total disappointment I’m afraid. Was really looking forward to it.

Excellent food and fantastic service from Eddie. We all had a lovely evening

Becca had great customer service very polite efficient and very helpfull food was perfect

Always enjoy Miller & Carter, lovely place,good food,great staff, love the lunch time menu too..

Once again superb food great location amazing & staff fab especially Kirsty ,Katie,Eddie, & Darren who were brilliant

Great service, wonderful steak and puds

Beautiful place to eat. All food is gorgeous.

Lovel food , great service , lovely staff and great value.

We were served by Kirsty who was excellent. Attentive, friendly, cheerful and knowledgeable. We thought she was the star of the night. The food was great, tasty, well cooked and nicely presented. A great variety of dishes too.

Had a birthday meal here this evening, served by Katie - fantastic service & food was incredible!

Beautiful meal. Lovely atmosphere, great server 👍

First time visiting here. The atmosphere and service were top notch and the food was amazing and worth every penny 👌 😋🥰

The sevice was excellent from arrival to leaving and the food was equally as delicious.

Amazing food, amazing staff, attentive and efficient! Great evening. Thanks.

Visited from Australia to see family. Service was amazing. Very cosy with fireplace. Beautiful views out the window. Steak was cooked to Perfection. After eating out for the month this was the our favorite meal and location.

Had a wonderful lunch today. Beckie served us and was so kind and helpful. She really knew her stuff and made us feel very welcome. The food was excellent from the Rare Treats menu. Thoroughly enjoyed. Thank you. Beckie deserves a pay rise 😊

Fantastic service, fantastic food, great atmosphere, couldn’t ask for more

Absolutely amazing place great food great atmosphere thanks Eric 😊

I found this place after trying to get into the Miller & Carter at Lowton (told I needed to book when I had walked into an empty restaurant)! So, decided to head here with my family and so pleased I did. From the moment we entered the door to saying goodbye, we were treated with kindness and respect. Very extensive menu, even if you are not a steak eater, there is something for everyone! Would happily return & recommend!

Lovely Boxing day meal ,there were 8 of us and everything was excellent

I was looking forward to coming here after hearing friends and colleagues rave about the onion loaf and the lettuce wedge and when a friend suggested eating here I was more than up for it. I'll start with saying I cannot fault the friendlies of the waitresses who served us, they were attentive, chatty and welcoming, knowledgeable of the menu and gave advice. On a Saturday at 6:30 they didn't look busy but food did take a while to come. Starters came and my scallops lacked that wow factor, for almost £13 I expected it to be tastier with a burst of flavours. They were warm, and didn't caramelise like scallops do when fried. They were soft underneath. I did think they could have done with longer cooking , one scallop looked very pale and to me, some seemed a little undercooked. Nethertheless the bacon added a nice crunch and some saltiness, wasn't a fan of the apple sauce though, I didn't think there would be so much of it. Everyone else seemed to enjoy their starters of; salt and pepper calamari, (which wasn't hot either ) prawn cocktail and sticky wings. The lettuce wedge came, ( garlic mayo and cheese shaving) and I was very underwhelmed, it is just lettuce! You get a massive portion in a small wooden bowl, it falls out as you try to cut it up l. Nothing special, lettuce is lettuce 😂 I didn't understand it, I read something online about it being a palate cleanser? But I just didn't get it at all... Mains followed about 10 minutes later, I had my fillet medium/rare, rare was recommended on the menu and it's a good job I didn't follow this advice as my steak was more on the rare side anyway, like very rare... I didn't send it back and ask for it to be cooked more as it was still ok, the meat wasn't chewy and some parts weren't overly rare so I cut around these bits. Fries were underdone and pale, nothing special, and the onion loaf was disappointing, this was another thing everyone raved about and it just fell flat. Mine was crispy on some end pieces of onion but still soft in places and wet inside?.... Like the onions are sautéed first.... The décor doesn't match the pricing of the food... The seating area I was in had a carpet and it gives Wetherspoon-esque vibes when restaurants do that, that's just my opinion, it doesn't change the taste of the food, but it's about comfort and cleanliness. The tables are bit Wetherspoon-esque.... dated, stab marks from knives indented in them, old ring marks and how old pubs would have them. Maybe tables in other areas have nicer floors and seating? Maybe I just got unlucky. A tray of empty drinks was left out on the window ledge next to our table, only for about 5 minutes but this shouldn't have been left there when the bar is twenty feet or so away. I don't know if Miller and Carter is classed as 'high end ' but for £34 for the steak I had I expect that price be seen on more of the higher end scale of restaurants. I was disappointed with my visit as my expectations were far too high, I can say I've tried it and I've been, I don't want to try any other branches because I feel like it's not just the Parbold one that is like this. Lovely staff, but food not so much on this occasion.

Excellent food and atmosphere, Kai was our server and couldn't do enough for us, very knowledgeable and friendly, will definitely come back again.

My daughter, grandson and myself go here every boxing day and have done for years, we go for meals and for special occasions, I always recommend to people I see and the amazing views.

Went here for our 45th wedding anniversary,5th jan,food was great and so was Charlotte,unfortunately I started with stomach cramps and other things the day afterwards,I had fish,so not sure if this is the cause.

It is a great place to eat out for special occasions. Always a nice clean and tidy place with lovely staff and fantastic meals.

Absolutely Superb. Good quality tasty food, atmosphere great,lovely staff, shout out to Kate or Katie !! & Gaby, they were amazing,fab service.Well done.

Heard about this place and how good it was for years,went yesterday and was shocked at how bad it was,the server was quite rude and ignorant,didn't listen,spoke over,when people were ordered,which resulted in wrong things being given when the food arrived,I couldn't eat my food as is was fish in batter,which was raw,the steak my family member ordered aswell done" was so undercooked in parts,and was pure gristle,we wasn't the only ones who wasn't happy with the food,3 other tables sent food back in the time we was there,wouldn't recommend or go back....

Just left and felt the need to write this review. Firstly, the restaurant was dirty with menus and cutlery just left lay around from the next door diners that had left. Customer service diabolically poor, hygiene of servers left a lot to be desired too. Long haired lad serving food, who needs the chop literally. Iceberg lettuce turned up a good five mins before steak did. When it did the fries weren’t cooked and were cold anyway. Brought this up to miserable waitress, ‘I’ll get you some more’. No apology! Got the bill, then given the wrong bill. Told her it was wrong bill ‘yes it is’, again no apology! Went to speak to manager before we left, looks like he needs a wash and a trim too! Less warm than my fries. £80 for a trip to the toilet immediately after!! Never again, truly awful experience!!!

Service from your staff was excellent and the food superb. Atmosphere was brilliant too.

Absolutely unforgettable evening for my husband’s birthday! I requested a quiet table but didn’t think the table we were given was so quiet, however we were blown away by the service our waitress, Amanda, gave us. She was top notch, friendly, efficient but not intrusive. The food and wine were outstanding. We’ve been many times but this time really did exceed our expectations and we think it was because of Amanda as the food is always great. Thank you Amanda! X

We visited Miller and Carter today and I just wanted to say how impressed we were with our server, Eddie! He was so friendly and chatty! His service was effortless and because of this will definitely be returning again.

Perfect service. Attentive without being overbearing. Perfect food. Exceptional steak, sides, puddings. Cannot fault the place. Loved it. Many thanks

Doesn't cater very well for algies

Absolutely fantastic meal, thank you. Also a big shout out for Holly. She was an incredible server and took so much time and care to go the extra mile for our 4 year old daughter. To find out she was a new member to the team as we were leaving was a shock.

Absolutely fantastic meal and time during the Christmas break, best meal out in years! Edward (Eddie or Jim) the waiter was brilliant, expert advice on the food and wine every recommendation was spot on and laughs all the way, 100% service, what a guy, whoever owns that place needs to give him a raise and a bonus what a legend!!!

Good: staff, friendly welcome. The add ons such as the great fries, the onion loaf, which was fabulous, the salad bowl and the beef dripping sauce for the steak. Bad: the steak. I had expected, as this was a ‘steakhouse’ it would be very good but it was a terrible disappointment. Thin, (was it even the 8oz as advertised?) dry, slightly ‘chewy’ and I ordered the ribeye, because I find it the juiciest. Frankly, for the price, I expected much, much better.

We visited Miller and Carter to celebrate our daughter Holly's 18th birthday on Friday, 27th December. Our waiter, Eddie, was exceptionally attentive and made our daughter feel so special. He couldn't have been more helpful and he was so friendly and welcoming. The drinks and food were absolutely delicious with an excellent choice of cocktails and steaks. Would definitely recommend.

Last minute late night meal that was thoroughly enjoyed. Nibbles to start followed by a butchers block and a rump steak - all cooked to perfection. 🤤 The experience was made even better by our server Holly who was full of charm and conversation - even got a laugh out of the teenager!! 😱 we will definitely return!!

My husband and I always choose to celebrate our anniversary here. With no fanfare but we always get top service and food. However this year our host was Bev and it was exceptionally to have a server with character, knowledge and charisma. Thank you Bev for making the evening just that little bit more special just by being you!

Loz was amazing, only reason I came tbh

We came for a family boxing day meal, all our food came together, hot and perfectly cooked. Service was good considering how busy it was. The only thing that left a bit of a negative experience was the excessive cost of our grandson's drinks, he's only 3 and we were charged nearly £6 for 2 very small drinks for him, no need for this level of pricing for children

It was absolutely gorgeous, we went on Xmas day, couldn't fault any of it from the food, to the service 😀 the lady manger was exceptional, well done xx

We went for a family meal on Christmas Eve and we will definitely be back. Despite it being the festive period the food and service was fantastic, we didnt feel rushed or as if the staff were busy with the full restaurant. The staff were friendly, warm and welcoming as soon as we arrived. Our steak expert was very attentive and helpful throughout our time she took her time to help us choose the right steaks. The food was cooked perfectly and was delicious.

Service lovely, some of the festive food was a bit soggy but nice night over all

Great waitress, Rebecca, steak cooked perfectly

Lovely meal with family here just before Christmas. Cooked a blue fillet steak to perfection.

Gorgeous food and drinks. Lovely waiter called Kai. He was very helpful and polite. Thanks you so much Kai x

Absolutely lovely meal tonight. Service was spot on and food was delicious. Thank you.

Food was delicious and the waitress Holly was lovely. Merry Christmas.

My husband and I had a lovely meal tonight.Our waitress Holly was excellent, really friendly and polite. There were a couple of items unavailable but we arrived on the later side so we could understand, plenty of other options available :)

Katie was great and sorted all our needs including getting some allergy orders right

Had an amazing evening thanks to the lovely Amanda who looked after our table , Her fastidious attention to detail was unparalleled and she had a smile that would make you feel like you were the only customer in the room , The food was beautiful and the venue lovely, but on my return visit I will always be checking if Amanda is working, Thank you for a lovely evening !

Excellent service. Wonderful food and drinks.

Katie was fantastic great service really attentive and ensured we had a lovely evening will definitely be back

Never had a bad meal, gorgeous setting, outstanding food and always the best level of service

Our server Katie was amazing. She was very friendly and welcoming, and even went above and beyond to bring me a dessert with happy birthday written on. Our food was served quickly and was delicious

What an amazing place with an awesome good food quality! We have this place as our little romantic spot.

A fairly frequent visitor here, always good and staff excellent.

Our server today was Natasha and she was incredible she couldn’t do enough for us and was so attentive and lovely with our little one year old boy

Amazing service! Had the best waitress

Very expensive for burger and chips, very small portions.

What a wonderful lunch my husband and I had today. The food was delicious and Charl our waitress was lovely very efficient and kind

Our server was lovely. Very smiley, helpful and friendly. Food was good as usual and Lauren was great.

our waitress Becca was brilliant and very friendly and professional enjoyable visit

Holly was super attentive, had a great joke with us and anticipated our every need! We had a fabulous time for our dad's birthday 🎉 Thanks for a gorgeous evening.

Our server Eddie made our evening even more special friendly welcoming knowledgeable. Food was great

Our favourite restaurant to visit

Natasha was superb. Very helpful, knowledgeable and friendly. Thank you

We was served by the lovely Jamie & Reagan (sorry if spelt wrong) incredible service from them both felt very welcomed accommodated us very well and remembered our order and double checked as my serving of wine got bigger even helped us get seats as we was only in for drinks. Definitely return.

Excellent customer service from Bev, extremely warming and friendly - she is an asset to the team. Bev recommended the blue Stilton lettuce wedge to accompany the Chateaubriand, which was amazing! Food could have been hotter. Would definitely return.

The food was exceptional, it was so filling and fresh and the steak was cooked perfectly. The beef Mac and cheese is some of the best Mac I’ve ever tasted. Lauren was our server and she was absolutely lovely. Served us very quickly and always with a smile on her face, gave us some good recommendations and made our experience even better. 10/10 experience would highly recommend and will definitely be back!

Great place for a good steak. Staff are brilliant and very attentive, nothing is too much trouble and they are only too happy to help.

Our lovely waitress Lauren made our visit more enjoyable! Thank you for another excellent meal! Will be back!

2nd time at a Miller and Carter and fantastic as expected, the service from Lauran was fantastic very down to earth. Will come again

Thanks to Becca for the lovely service x

Great quality food and drinks and excellent service from Becca. She was pleasent, friendly and professional, great customer service which is always a plus, not everywhere realises how important this is. For stsrters we had the sticky chicken wings and halloumi fries to share, both were delicious. Main we had the steak ciabattas, again they were delicious, sad to say we couldn't face a dessert which was a shame as they looked fabulous. Highly recommend and we will definitely visit again. Where we were sat could do with a little TLC the carpet is very worn but overall extremely happy with our experience.

Great as ever Our go to for lunch Lovely service from Becky Food perfection Loved the pick tomahawk for a change

Natasha served us and she was really friendly. Perfect service

Natasha was our waitress tonight and provided excellent service, she was very friendly and attentive! We were absolutely made up with our anniversary detail that came with our dessert. An absolute credit to the company!❤️

A great place to dine. Last visited with family. We ate from the lunchtime special menu which was great value.The food was excellent and the service was very efficient. All the staff made us feel very welcome. We will definitely go again.

Friendly staff as always. Becca was very attentive