The Shufflehouse in Tunbridge Wells

First visit to the Shuffle House and I was hugely impressed - the quality of food was superb, with everything cooked and seasoned perfectly. The spicy seafood rice was delicious, and everything on the mixed grill was excellent. Service was friendly and efficient. If I had to make one suggestion it would be to widen the selection of draught and bottled beer; there may be a specific reason for the range that Shuffle House offer, but the one 4% draught lager available was not good - that is just a suggestion and would have no impact on me recommending the Shuffle House wholeheartedly

Lovely food at the shuffle house this afternoon, will be back to explore more of the tapas menu soon. Thoroughly enjoyed it ⭐️⭐️⭐️⭐️⭐️

Booked a table and the shuffle board for a birthday party. Wasn't told when turning up that we would have to wait over an hour for food when sitting down by an extremely rude waitess! If you like disappointment and rude service, then this is your place.

Great place good food and suffle game

Have been here a number of times, but pizza was the best yet. the crispier base was incredible and the hawaiian pizza was amazing! The service was spot on too!

The perfect level of attentive service. Food was excellent quality, well presented, piping hot, and served very quickly.

Emma is just incredible! It's our first time here, and we got the warmest welcome. We initially came for drinks, but decided to stay for lunch. Lovely mixed crowd of friends, couples and families. Emma got us a big jug of chilled water, which was much needed! 10/10

The food is always amazing and the staff is always on point.

GF? Ask the staff to speak to the chef about gluten free options - they made us an amazing celiac-friendly platter for our table during our first visit. Great cocktails too.

Our experience at Shufflehouse in Tunbridge Wells was unfortunately disappointing. We arrived around 4pm without a reservation and asked for a garden seat. Despite the place being sparsely populated, the blonde girl serving us informed us that no garden seats were available. We agreed to sit inside and requested a table upstairs, only to be told once again by the blonde girl that there were no seats available. However, after we looked at her, she decided to speak with a brunette girl who then came to serve us. The brunette girl informed us that we could, in fact, sit upstairs. Upstairs, another blonde girl catered to us and was very sweet, which was a pleasant change. However, the initial unwelcoming attitude and prejudiced service downstairs had already left us feeling uncomfortable. It was clear that they knew they were in the wrong, as no service charge was added to our bill. While the food was decent, the poor service downstairs overshadowed our overall dining experience.

Popped in for a rainy Saturday afternoon dinner with my daughter. It was busy but they found us a 2 seater table. Service was amazing, really attentive and quick. We shared a Margherita pizza which was so fresh and delicious. Cannot recommend highly enough. We'll be back to book a shuffle table!

Went away to Tunbridge Wells for a weekend away and searched this place up and liked the look of the menu so gave it a go, and boy did it not disappoint. We had tapas and a pizza and it was out of this world. The cassava croquettes were a personal favourite. Would highly recommend this place and am even going to come back despite living 2 hours away. Also would like to thank the friendly staff for making the experience that much better.

Great food and attention as always, bonus being able to play shuffleboard after a fabulous meal.. Thank you

When we arrived at our table it was quite loud with lots of people shouting from the shuffleboard table. On the ceiling there was a design of flashing lights which we personally did not enjoy. After we ordered our food it took quite a while to arrive. The food and drinks looked and tasted very nice. After we ate our mains we got some dessert- also very nice. In general the food was good but service was slow & it was a bit loud for our liking.

Great staff, amazing food, the shuffleboard is great fun. All in all a fabulous place for a fun night out.

Nice atmosphere and friendly attentive staff. We went for dinner during the week so that it wasn't busy. We ordered 7 tapas dishes and a pizza to share between 4. It all came out when each dish was ready, which is good. They were warm rather than hot as you would expect. Some dishes including the pizza were watery. The pork belly was recommended by a friend and was mainly crispy batter. I'm sure this was an off day for the kitchen. I didn't bring it up with the staff at the time as it was every dish ( I should have done) I walked away thinking, that was a waste of £34. The place looked clean and tidy and the toilets were ok.

We shared an evening at the Shufflehouse with our friends, who celebrated my partner's 50th Birthday, with us, as a birthday present to her. They also joined us at her 50th birthday venue next door (St John's Yard), 3 weeks earlier with family and other friends. What great evenings and our time at the Shufflehouse was really great. It's a great atmosphere, and with good friends, it's much more. The food is really well made. Our "4 type" pizza and tapas dishes were very good. Both the Shufflehouse and St John's Yard are s must visit for locals and anyone visiting Tunbridge Wells. Tip: if you're looking for parking, the roads that lead off across the road are great for free parking.

The Kent Junior Lawyers Division hosted an event at The Shuffle House and it did not disappoint. The Shuffle House catered to a group of 50 people (including people who are vegans and gluten free) and the food did not disappoint. Would highly recommend this venue for a party/event.

The Shuffle House made the leaving party we booked a top event! With the mouth-watering food to the top-notch service and friendly vibes, it was a 10/10 experience. Our Italian co-workers can't stop gushing about the pizza, and the buzz from our fantastic night is still going strong. From the uproarious cheers during shuffleboard victories to the delicious cocktails, we're definitely making this our go-to spot and seriously considering making "regular" status here. Highly recommended for foodies and fun-seekers alike!

Lovely team afternoon learnt to play shuffle board, staff and food was amazing

Tasty pizza and cocktails, attentive staff. The dips for crusts were not that good, but that is a minimal thing!

We had a lovely evening the service and atmosphere were great, however I specifically came for the reason I am Gluten Free and I was excited to see you had GF mexican tapas options, which I was really looking forward to. To then be told they could not do as everything is put on the same fryer, whilst I really appreciate the honesty of being told this, it was very disappointing for a birthday meal as I didn't come for the pizza. Also being in catering myself, I know it's not difficult to get a small table top fryer and the appropriate chopping board for Gluten free prep.

Where to start? Food was disgusting. Pizza was undercooked in the middle. Service was very poor. I have ordered coffee but didn’t get one. Small wobbly table and flushing lights were very annoying.

A quiet Tuesday afternoon, lovely starter of Argentinian platter. Shuffle board a very pleasant break from the norm...also has a very nice outdoor area for when the weather improves.

I'd like to express my immense gratitude to the entire team at Shuffle House. My engagement party this weekend was fantastic, and everyone was incredible. The food was absolutely amazing, receiving numerous compliments from guests. The bar staff were exceptionally friendly, ensuring the night went seamlessly. Special thanks to Amber for her help in arranging and organising our special night. Looking forward to hosting another event at Shuffle House in the future.

What a DREAM place we used the Shufflehouse for our gym social. There was over 30 of us and everyone had a great time. The evening ran like clockwork The food was amazing Amber was so helpful setting everything up. The bar staff were awesome on the night In a nutshell if you’re looking for a dream night out go the The Shufflehouse

Unique, fun place. Don't miss the beautiful fish tank upstairs with the Shuffleboards. Great food, lovely staff and good value!

Excellent service, a good selection of traditional tapas and pizza. A good selection of wine and foreign larger.

Went here to do an escape room. Great fun.

The pizza, tapas and beer is all excellent and it has a great fun atmosphere - perfect for going with our toddler!

Foods always fantastic here and the waiters and waitresses are lovely. Always go back and would recommend.

We had our Christmas Party here and i cannot fault anything. Everyone working was absolutely brilliant, happy and helpful. Everything was set up and organised in advance. The food was amazing as always. We had use of the shuffleboards and a few spaces upstairs, which was perfect for us. Everyone was very complimentary and had the best time. Thank you to everyone that made the evening so much fun!

Great Christmas Party on Friday with excellent service and good food - was enjoyed by all- thanks to all the team

Great food, good service and atmosphere

We booked The Shufflehouse for a family reunion which was a party of 40. We had exclusive use of the upstairs space and had a great time. Food, staff and atmosphere were all excellent, highly recommend it to anyone looking for a relaxed, casual social event with friends and family.

My partner and I have been a couple of times here and have had an amazing time. We decided to host our engagement party last weekend and we could not fault the service and assistance we received throughout the booking process and the day. All of guests absolutely loved the venue and I would truly recommend booking this venue for a party! Thank you to the Shufflehouse team for making our celebration truly special.

As an Italian I have to admit the pizza is quite good, the service is a bit messy but overall pretty good

I booked a table for 4 online for 6:30pm - Friday, somehow the booking did not go through. The staff were incredibly unhelpful - there were many empty tables with 1hr after being booked by anyone. I was told that I couldn't occupy any of the tables that 1hr was not sufficient to eat a pizza (childs menu) - table was for 4 12 year olds! And that I couldn't even order a take away! I gently pleaded a few times as I promised my son. I was rudely told to leave the premises. Sadly, I am not going to set foot in your restaurant. St Johns next door were really lovely and accommodating. You would think Shuffle House would want to run a full & buzzying restaurant. Disgusting.

Great food and place, enjoyed. We spent £94 for 8 people.

Great food, with great service. Our waitress was able to offer some great recommendations. Restaurant was clean and tidy and had a nice vibe.

Stopped by for a quick bite to eat & was pleasantly surprised! Nice atmosphere, friendly staff & food was delicious….

Amazing food and big pizzas even from the childrens menu and good service

We had pizza tonight and absolutely loved it. I had the Meat Sweats (AKA pepperoni) and the wife had the Vegetariana and both were gorgeous. We definitely be going again and will be trying the Tapas.😋😋😋🤤🤤🤤

Ordered 3 pizzas, waited almost an hour, we received 1 pizza 2 minutes later second one and 5 minutes later we received 3rd one (completely burnt) we sent it back as the rest of the food was cold now and last pizza burnt. Manager came back and brought the cold pizzas trying to convince us to have it anyways because the were “fine”. Just got fed up, so we paid for our drinks and left, very unsatisfied and starving, went across the road to have something else. 👍🏻

Really good restaurant, been there 4x with the family. Going out this restaurant always make us feel happy

Really lovely place to chill and unwind too

Thank you to suzie her service was exceptional and we had a great time

Six of us visited least night. We ordered the whole tapas menu apart from the meat platter and it was awesome. Super tasty and just the right amount of food for us. We will definitely be coming back.

We visited last night and had the Latin Tapas, all the dishes were brought out as soon as they were ready and piping hot! All delicious!! The restaurant itself was fun and modern. They had shuffleboards to play on upstairs. Music playing (not too loud), lovely staff. Well worth a visit.

Fabulous food, welcoming staff and a fabulous escape room! Had the best evening, thank you :)

Wasn't particularly busy so atmosphere wasn't the greatest but music was good and shuffle board was great. Food was lovely, thought the dough balls were great value for money. Pizza base slightly floppy but still tasty.

I had a great Latin Tapas, the manager she is amazing, and the place is a super fun and great place to visit and eat. Highly recommended 👌

Had a great time playing Shuffle board upstairs then having dinner downstairs on Easter weekend. Staff were all. Very friendly and food was delicious. Definitely recommend!

Probably up there as one of my favourite places to eat in Tunbridge Wells. The tapas is amazing, especially the crispy duck! Must try the pizza next time as it always looks so good!

Exceptional Latin influenced tapas (can’t comment on pizza or cocktails this time). The plantain was a highlight. My dinner date is Colombian and he highly rated our meal also. Attentive but not intrusive service. Buzzy but intimate atmosphere. Loved it.

What an absolutely great restaurant. Great food, great atmosphere and staff that are even better than that.

Great fun escape room one of the best tried so far. We did jail brake room theme and it was quite atmospheric.

Review No.2 I just wanted to say a huge thankyou to Emma and the Shufflehouse team for making our family lunch out on Sunday 19th February 2023 so enjoyable. Emma looked after us exceptionally well all afternoon The food, wine and beer was excellent and the service outstanding. Thank you to Emma and the Shufflehouse team it was a really enjoyable afternoon family lunch. Review No.1 I just wanted to say a huge thankyou to Amber and the Shufflehouse team for making our evening out on Friday 1st April 2022 so enjoyable. Following a hiccup with our table Amber took control and sorted everything out. We waited a few minutes for a suitable table to become available (my wife is disabled) and once we did move, the evening was exceptionally enjoyable. Amber looked after us exceptionally well all evening. The food, wine and beer was excellent and the service outstanding. Thank you to Amber and the Shufflehouse team it was a really enjoyable evening.

Good food and an enjoyable game of shuffle board.

This is a real gem in Tunbridge Wells. Simply one of the best places to have tapas and pizza meals. Very kid friendly as well. Highly recommend this superb restaurant

Lovely place & food for my sister's 70th birthday. Tapas, pizzas and many other plates.

Great vibe, great service, great food and great cocktails! Special mention to Amber who looked after us all evening!

Had a lovely time food was lovely and staff very helpful

Lovely place, Good for big family and friends. U can play with your family too. Perfect place. I highly recommend 👌

Amazing food. Definitely the best pizzas in Tunbridge Wells. The tapas are amazing too.

After booking over a month ago I received a call today to say we had been double booked with a Christmas party so had to be cancelled. I booked this for me and my other half for NYE in which i had paid for a hotel near by which is none refundable at this point. No one offered me any consolation what do ever basically just told me they’re sorry but they’ve cancelled my booking. Looking at the other reviews this isn’t an isolated incident such a shame has scope to be a great venue but clearly organisation isn’t their strong point

We had a Christmas do here. We had tables booked for 2 hours and then the shuffle boards booked for two hours. The staff were friendly and accommodating. Our party arrived in dribs and drabs many much later than planned. The staff did not blink an eye and were so accommodating. Food was whipped up in minutes and everyone said how tasty it was. The shuffle boards are a wonderful distraction, some people just chatted and some played. Simple to learn, great team game and simple fun. Everyone who came had a fabulous night and I'd definitely recommend the shuffle house for a staff party or a night out with friends. Thank you +++

Lovely pre Christmas supper - super Tapas, great atmosphere and wonderful service from Sara!! Highly recommended!!

Excellent food and service! and the shuffleboards are such great fun!

Went for drinks with other parents from my child's class. Great atmosphere with good music. The shuffle board was a great way to break the ice a little as we had not spent much time with each other before this. Be warned though shuffleboard is a very hard game :D

Arrived quite early (5pm) on a Friday to have an hour on the shuffleboard and then to eat. Staff were great, we were mostly looked after by Sarah who was fantastic; working very hard with a smile on her face. The staff seemed to have a great rapport with each other too which helps create a nice, buzzing atmosphere. The food was excellent. We were told on ordering that the pizza may come at a different time to the tapas that we'd also ordered as they have a separate dedicated pizza kitchen. As it happened everything arrived together. Pizza was really hot and tasty, and the Argentinian meat platter was amazing; an excellent sharer for 2. Calamari also great. Desserts (1 ice cream and 1 churros) were super, and all drinks cold and as expected. Will definitely be coming back, highly recommended. Edit: just to add that the ShuffleHouse is excellent value too. 3 of us ate very well and had several drinks for about £80.

Wonderful two-floored South American / Latin tapas and stone baked pizza restaurant in the St Johns area of town named after the table shuffleboards they have on the first floor... Fresh vibrant delicious food with attentive staff... Recommended dishes include Puerto Rican seafood rice made with calamari and squid with roasted veg, and the stuffed plantain balls with goats cheese and peppers... Together with the taquitos (small taco), Tostadas (tortilla), and empanadas (mini pasty) with various fillings the menu caters for for all palettes...

Great food! Nice atmosphere and not too crowded

Warning! Please do not host a party at this place. Reason being, 1. Double booking. The booking of time was completely mis handled. I tried calling several times to reconfirm if my booking was all setbut no one picks up any phone calls. I hence had to actually visit the place the previous night only to be shocked to see they had booked some other party at that time and pushed our slot further without notifying us. 2. They ran out of food. Yes they actually did. I had informed them that I am going to order main course after the starters but no one came to take order for main course and said they have run out of food. If you can't manage your inventory then why book parties. Shame. The guy who looked after us was the only good thing. Young chap did serve us the best as he could and even apologised for the mismanagement of the owners. The star I have given is for him. Thanks buddy.

Not the best experience, unfortunately. I was there as part of a group, based upstairs, and ordered plenty of drinks and food. Several items of food never arrived and so after 40 minutes of waiting, had to all be reordered. These included several pork dishes and also a few of the calamari ones. This was an ongoing problem through the evening. When my calamari did arrive, it had clearly been rushed and was not cooked properly. The batter was soggy and made the dish inedible. A great shame as the pizzas looked pretty good when they came out, although they got cold quite quickly so I'd advise you get them down quickly if you order those! Another observation which we made and was apparent as the evening went on was the pungent drainage type smell emanating from the toilets. These are located at the top of the stairs and I would advise the owners of this establishment to deal with this problem asap. Every time you walk in the vicinity of the toilets you can't help but breathe in the smell. It's gross. I'd like to return to this establishment but not until everything runs smoothly and these issues are sorted. Sept UPDATE after the venue's reply - I think it important to add my reply here so that everyone can understand. When I write a review, it is always from my perspective. I don't go around and check what others think or might have done. So on that basis, I can confirm that because my [first & only] food order did not arrive after 40 minutes I went to the bar to check and then re-order it. I did this because others in the group had also not had their first and only food orders arrive so clearly there was a problem somewhere down the line. I had already paid for it of course, so I wasn't charged a second time. As your team working the bar upstairs acknowledged this (who also mentioned that "our WiFi was not working this afternoon but it should be ok now") it was re-ordered satisfactorily. Unfortunately when this order came out, the food wasn't cooked properly, hence my comment about the soggy batter. I trust this is clear because the comment in your reply about the 40 minutes is chronologically incorrect. As regards eating more food and then demanding a refund, you clearly have the wrong person and perhaps the wrong party as well, I'm not sure. That was not me. I was also not sitting outside as you state. Yes, there was most definitely a smell from the toilets. I've just checked with my friends and they remember it. Maybe it was a problem only on the night, I don't know, but the pong was real that evening. I hope this clarifies my comments from my original review and answers your questions. Thank you.

Good fun, and good food. Great staff

Lovely food, helpful friendly staff

14/9/22 Wow,my first time here and we chose to come here for my sons 30th birthday. So glad we did. The food was amazing and the service was just impeccable. The waitresses were so obliging, attentive, when my son inlaws pork rib was not has hot as one expected, the waitress took both plates of ribs away and fresh plates were bought out and no charge was made for them,what great customer service. The waitress was so apologetic,it was humbling. We arrived as strangers,but felt we left as friends. Thankyou for a wonderful evening. The lee family

Came here for a quadruple date night which we do every few months. My friend who lives nearby recommended it as he had been before. The food was absolutely brilliant particularly the Argentinian mixed grill. The steak and the chicken is spectacular, cooked to perfection, and is nice and juicy despite being grilled which if not done right can dry it out. We also had the gorgonzola y funghi pizza, which we had tucked into before I could get a good picture! Lots of flavour, and surprisingly sweet. The lemon meringue pie with ice cream and a raspberry sauce was delicious too. The cocktails were interesting as some of our party had ones served with Wham! Bars. Outside and inside seating was available, and the service was very quick.

Expensive for what it is but definitely worth trying, great atmosphere

Absolutely amazing place to go with the family! They have a stunning saltwater aquarium also which you can spend hours watching whilst you eat! Will be coming back regularly just because of that, let alone how nice the food was!

Tapas and oven baked pizza are tremendous atmosphere in there was great I am definitely giving this 5 stars. If your looking for something a bit different this is the place. Go there try it you will not be disappointed. Excellent

Lovely restaurant with excellent pizzas, beers and friendly staff. Been here a few times now and never been disappointed.

Fantastic.....wife's birthday..shuffle board...escape room...great food and service.....love this place

The table and and benches upstairs are very narrow. I could not sit at them Good was excellent and the staff great. They could not do enough for hou

My wife is south American & said the food was very good!! Well presented, very tasty and couldn't pick any faults. There's a wide variety of tapas and it just works. The restaurant itself has a lovely atmosphere and attention has been paid to the décor. It works for families and people wishing to party a bit. Thoroughly recommended.

Great food and service, very friendly

Went for dinner with my family on a Sunday afternoon. Food was delicious but found the service shocking. Ordered small plates which took to long to arrive and when it did only one dish came out - I waited another 10 minutes for my kids food to arrive. Pizza’s came whilst we were still eating small plates. I asked the waitress to keep them warm until we’d finished. My daughters pizza came back burnt and when I pointed it out to the waitress she just laughed. It was shame as the food was generally good but I won’t pay for bad service. I work too hard for my money 😡

Excellent food, great atmosphere and brilliant staff.

Nice food, terrible service. Came here with a friend and my toddler. Staff seemed nice when we arrived. Food took ages and the adults’ food was brought over but nothing for my son, who was hungry and crying. No one came back for a while so I went inside and asked where the child’s food was and a waitress said it takes longer because it’s fresh. I asked if that meant my prawns weren’t fresh and she said “of course they are.” So not really sure what she was trying to say. Another waitress came to the table with more adult food and still nothing for my son. I said you can’t really do that as he will cry until he gets something. No apology, just “yes this always happens” she eventually came back with his food, which she dumped on the table very abruptly and with a nasty look at my friend then…and I can hardly believe I’m writing this…shot us hostile looks the next time she came out. I was honestly pretty shocked. Food was nice but not worth the overall horrible experience.

Amazing food, amazing staff, amazing restaurant! we had the pizza and the tapas style food and it was all delicious. Our waitress, I believe her name was Laura, was very accommodating to requests and gave us great recommendations. The food was outstanding and the drinks were lovely too. I can’t wait to come back soon and try the shuffleboards out. (Also great music and atmosphere) 💗

Food is delicious, nice atmosphere, friendly staff, good prices. I love this place 😊

Excellent restaurant if you want fun and fantastic food. Big shout out to Sarah one of the lovely staff members who made my daughter’s 11th birthday tea with friends so perfect! She went above and beyond. Thank you.

Great food and drink although an easier menu would help first timers. Great venue and shuffle tables brilliant

We had a lovely time at the shuffle house we played the shuffle boards we had a few cocktails and drinks at the bar which was nice before having a meal in the restaurant . Just a heads up don’t get a tab if you do this as we were changed service on the whole bill

Great night out, and the pizzas were good as well.

Excellent value for money and friendly staff

Had a family birthday celebration here with 20 people. Staff were so helpful and the food was amazing, wouldn't hesitate in going back, highly recommended. Too busy stuffing my face with pizza and dough balls to take any photos. I recommend the ham and mushroom pizza and all tapas dishes were delicious.

Been couple times now, once sat in the really nice garden, other time in restaurant. Excellent menu of Pizzas and Latin Tapas. Had pizza both times really really good! Draught Lager plus extensive wine & cocktail list. Good attentive service. Definitely recommend!

Loved the Chilean lager on tap!