Based on 70 opinions finded in 1 websites
Based on 70 opinions finded in 1 websites
Nº 7 in 415 in Tunbridge Wells
Nº 1 of 5 Pizza & Pasta in Tunbridge Wells
Opinions
We came here for a quick lunch after playing at Clue Cracker on a late Sunday afternoon, and a quick lunch we did not get. The kitchens are separate, with tapas from one and pizza from the other, and at not one point was this made clear to us before placing our order. Bear this in mind when ordering. We ordered 2 pizzas and 4 tapas dishes. The tapas arrived within 15 minutes of ordering, the pizzas were nowhere to be seen. 25 minutes passed, so we asked where the pizzas were. It was only at this point did they tell us the kitchens were separate, but assured us it wouldn't be long. 35 minutes and the tapas dishes were finished, but 2 people were still waiting for their food. We complained and they told us the food would be with us shortly. It took a total of 45 minutes for the pizzas to arrive. No apology, no offer of discount. Nothing. The food here is good, and I do really enjoy the pizzas (although Cantuccio's on Camden Road is definitely better), but not when you have to wait 45 minutes and watch other people finish their meals.
CH22 . 2024-10-02
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Took my two sons for a late lunch and game of shuffle board. First time for me. Helpful and friendly staff, lovely decor and a really relaxed feel. Stayed on for food, had mixed grill platter, calamari and cassava croquettes. All superb, meat tender, brilliantly cooked, calamari soft and croquettes very unusual with cheese filling. I can’t wait to come back for dinner with my husband, great food, good value!
Plum68London . 2024-07-07
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Booked a table for lunchy with my daughter, wanted to change it, no problem. Food absolutely delicious, we overordered (generous portions!) and took some home! Pork belly and duck tacos delish... very friendly staff, will def visit again! Excellent.
Sarah F . 2024-07-07
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We enjoyed a wonderful evening at the Sgufflehouse. The set up for a party of 17 was excellent and the service throughout the evening was impeccably managed by Emma and her team without any dramas. The menu & drink choices were more than required and the flow was seemless. The Shuffle tables added a dimension to the evening and was was much enjoyed. I would thoroughly recommend it and they made the evening memorable.
Adrian C . 2024-05-27
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We booked a table for a very quick meal between escape rooms. On arrival we explained that we’d just done one room and had 45 minutes until we needed to be at the next room. The staff were amazing, they let each other know we were tight on time, took orders quickly, helped with doing pizzas we’d like and were really on top of things. Food arrived quickly and everything ran so smoothly we even had time to relax! As an absolute bonus the food was absolutely delicious. So glad we were able to squeeze it in
sarah1305 . 2024-02-17
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Great vibe. Food was delicious and generously proportioned. There was so much choice as well. Staff very friendly and welcoming. A really nice place.
Fiona W . 2024-01-28
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Visited in-between escape rooms at Clue Cracker , food was amazing , we ordered pizza and some tapas between us and everything tasted great. Service was great staff were friendly and we thoroughly enjoyed our visit. We are not local but next time we are in the area will definitely be popping in .
Amanda_Hartley_2004 . 2023-11-04
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Good food, shocking service. Waited an extra 25 minutes for our table on arrival and then received the most half arsed patronising service throughout. The food was decent enough.
Harry W . 2023-10-27
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This was the BEST pizza we have ever had. Sharing board was fabulous. Attentive staff. Would highly recommend this place.
nik626 . 2023-10-27
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Amazing place , with great food. We were celebrating mums bday ! Service was great and we definitely will be back !
5kaPPP . 2023-09-03
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The tapas is amazing. We ordered everything on the menu and it was all really, really good. Service is attentive and it's reasonable value for money.
FeeHorne . 2023-06-25
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One of my favourite places to eat in Tunbridge Wells! They do really good Latin American style tapas (and pizzas, although I haven't tried these). Really nice feel to it & the service is great
F8035ZDelisabettas . 2023-04-29
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We were a group of 7 adults, 2 young children and 2 babies and had such a lovely time at Shuffle House. From the moment we arrived the staff were so welcoming and warm to our kids, going out of their way to chat to them and help them feel part of everything. The food was absolutely delicious, a mix of pizza and tapas and all just so good. Highly recommend and we can’t wait to visit again soon.
pollya813 . 2023-04-02
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Fantastic service and a great choice of freshly cooked pizzas ensured that our family gathering was a success. The venue’s decor is bright and comfortable, and you can dine inside or out (weather permitting). Shufflehouse has a welcoming, relaxed atmosphere and its food menu is creative, varied and offers great value. Young children are well catered for too and can eat for free at specific times. Today’s waitress looked after our large party very well and was friendly and professional throughout; nothing was too much trouble. This is a great local choice for anyone who enjoys quality pizza and tapas in a lively, fun venue.
CamBird . 2023-04-02
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An absolutely great venue. We had a pizza and a few tapas dishes and all of them were excellent. The pizza especially was wonderfully fresh and light and the ingredients were superb quality. The drinks were great as well but most of all - the service was absolutely superb. Amber was a brilliant host; really efficient but friendly and helpful as well.
dcc251 . 2023-03-31
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This place offers good food but as a restaurant experience it leaves a lot to be desired. Firstly the food is split into two kitchens - pizzas in one and tapas in another. They do make that clear from the start BUT our pizza arrived within 10 minutes whereas the tapas took 35 minutes from the time of ordering. It’s a popular place so any criticism seems to be dismissed as “we’re busy what do you expect”. We’ve been there on three separate occasions so the simple advice is don’t visit on a busy night!
ollie1952 . 2022-12-28
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Had some food here in between 2 escape rooms & it was lovely. 3 of us had a selection of tapas and one had the pizza. All of them were delicious and were freshly cooked.
Keeksdeeks . 2022-11-07
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Hreat atmosphere, delicious food and cocktails and great menu, and the shuffle boards were so much fun! Had such a good evening, topped off by a clue racker escape room which was absolutely brilliant, 10/10 for this place will be returning for sure to order the rest of the delicious menu
brionyp2013 . 2022-11-06
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I went to the shuffle house with a couple friends and we were sharing tapas, we specifically asked for no seeds and nuts as my friend as an allergy. We saw the waitress write down on her pad to not include any of these, however, when the food arrived one dish (pork belly) was completely covered in sesame seeds. We pointed it out and another waitress was quick to apologise and sent it back, we then got the dish again to find it still had sesame seeds in the sauce of the dish (before they were all over the top too). I would never usually write a review, but I think it’s awful this allergy seemed to not be taken into consideration enough.
myaU1901YB . 2022-04-29
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We came here with an open mind not knowing what to expect and were very pleasantly surprised. The atmosphere was great, the food was superb and the staff were very attentive throughout
Vacation02374054535 . 2022-04-22
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Wow, Fri night & such great tastes of food, the waitress Alice was amazing, recommending our order.. the pizzas looked out of this world.. all home made in front of us!! A real experience, great value and amazing food.. will def go back 10/10. It...
H8TJMB . 2022-04-22
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Great tapas or pizza (cooked in front of you). Free shuffleboard upstairs (booking in advance is recommended). Good food at a decent price.
Helie1992 . 2022-04-08
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We really enjoyed the food and drink outside in the sunshine (although only a few tables are lucky enough to get a lot of sun). The food is really unique and tasty - our favourite dishes were the red prawns, crispy pork belly and dough...
Zoe E . 2022-04-03
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What a place! Greeted with a smile at the door, and had fantastic table service in a wonderfully clean inviting restaurant. Staff are fast and attentive without being over bearing. We were in a bit of a rush and our waitress noticed this without us...
Andy M . 2022-03-06
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Delicious food, as always. Just wanted to give some praise to the waiting staff who changed our table for us and we’re as attentive and upbeat as always
Tourist29549049329 . 2022-01-30
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DELICIOUS! Best pizza, fab friendly service, an absolute delight. Welcoming & relaxed atmosphere. Can’t believe we haven’t been sooner. Highly recommended. Thanks so much Team Shuffle 🥰🥰🍕🍕
673alisonp . 2022-01-02
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First time to this lovely restaurant. Pizzas were amazing staff incredible friendly and snuck in a game of shuffle. Great place.
Nitin P . 2022-01-02
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I arranged an evening with friends (8 of us in total). We started on the shuffle boards followed by delicious tapas. Everyone agreed it was a great night out.
LibbyKn . 2021-12-31
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Decided to stay for lunch after completing a Clue Cracker escape room and we were very happy with our decision. The Shuffle House provided the perfect place to relax and de-brief and enjoy pizza and a drink. Very tasty pizzas and nice dips for the...
V2H2 . 2021-12-26
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The best meal out for our family in a long while! Great menu, with lots of choice but not overwhelming, everything from the tapas menu tasted amazing and our 4 year old enjoyed her 'Kids menu' meal too. Restaurant had a great atmosphere with friendly...
762rachellec . 2021-11-17
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Great Tapas and delicious pizza, friendly service and good atmosphere. Good for adults and children alike
Lpearl1234 . 2021-11-04
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Was expecting the food to be good but actually it was amazing! Tapas and pizza were both really great! Staff are really friendly and the whole place has a lovely atmosphere! Will be back soon!
Rachel4590 . 2021-10-17
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What a wonderful eating experience! We had 6/7 of the tapas dishes and everything was beautifully presented, utterly delicious and very reasonably priced. The staff were friendly, attentive but not overbearing. The churros are the best I’ve eaten. I will be returning!
787amandas . 2021-10-17
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Really enjoyed an early dinner here. There were four of us and staff were really friendly and the service was good. Shared a Latin platter and the meat was really very good. About the right amount too without feeling over full. Churros were very good...
Pocket83 . 2021-10-17
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Took 5 kids along for a birthday, had a lovely time and they all really enjoyed their pizzas. Staff were very helpful and friendly. On tap ginger beer a bonus! Perhaps a slightly limited variety of pizza choices but very delicious and recommended.
jasonkZ7731VT . 2021-10-11
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Lively fun restaurant, excellent food and cocktails, lovely atmosphere, beautiful eclectic decor and booking a shuffle board was a great way to end the evening so much fun.
572ceriw . 2021-09-18
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I booked this restaurant for part of my hen party weekend and we were not disappointed. The food and the cocktails were amazing - easily one of the best pizzas I’ve ever had and the service was fantastic. We didn’t have to wait long for...
waterbaby93 . 2021-09-17
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7 of us ate lunch here for my daughter’s birthday, following a group event in the escape room. Staff very friendly, really enjoyed the pizza & tapas combination, food good quality. Will certainly visit again.
474anthonyk . 2021-09-04
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We had booked a table for 8 outside on a sunny Sunday lunch . It seemed an odd mix either pizza or tapas which are produced by two separate kitchens . In couples we shared 3/4 tapas dishes which came first and were absolutely delicious...
ACathy3 . 2021-08-23
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A brilliant restaurant and bar! Amazing tapas choices (and pizza) with funky decor, super friendly staff and a range of seating options! Shuffle board and fish tank upstairs, patio lighting and heaters outside and neon signs all over!
BelsP1 . 2021-08-11
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Absolutely love the taps menu here and the Wham Bam cocktail is exceptional!! The shuffle boards are so so much fun! Love the food and service is incredible!! Cannot recommend this place enough!!
Holly F . 2021-06-27
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Really enjoyed it here. Great atmosphere and fantastic pizzas! The shuffle board was free which was a great bonus. Will definitely be returning.
NorthStandViews . 2021-06-26
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Great tapas, great cocktails and brilliant service every time! Just can't fault The Shuffle House and we feel so lucky to have it on our doorstep!
643nickyr . 2021-06-18
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Absolutely amazing food and service ! Highly recommend. Fabulous choice on the menu, so much to choose from I will certainly be coming back again to eat the other half of the menu with my friend I went with. Great atmosphere!! Thank you for an...
Anniecoleman . 2021-05-20
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Where do I start... Jen our server was amazing.. as soon as she saw us nearly done she was straight over asking if we wanted another. The food was astronomical some of the best we have ever had and I cannot stress enough how good...
Jessstrongee . 2021-05-15
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I had a wonderful girl’s’ night out at the Shufflehouse on the last day before the current lockdown began. Two of our group had pizzas (which we apparently very tasty) while the other three of us shared some tapas dishes. Everything was cooked perfectly and...
MrsH104 . 2020-11-15
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Came here with my family to celebrate my birthday. First we had a go at Diamond Dogs, which was brilliant. We were helped by Becky who was great fun, very knowledgeable and supported us as we 'broke in' to the jewellers. Definitely coming again (when...
Satchmiller . 2020-11-01
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Had a wonderful waitress called Sara she is amazing at her job everything a waitress should be !!! Kind and great service ! Cannot recommended enough well done Sara you are showing your business in a positive light.
Roisevalentine . 2020-10-31
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Lovely food and excellent service from Sara! Lovely tapas and amazing pizzas. Would definitely recommend for a nice meal!
EllieMaysX . 2020-10-31
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Sarah was superb. Wonderful evening and very respectful of the restrictions whilst mindful of our night out. Brilliant.
joec9997 . 2020-10-16
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We arranged to meet friends here last week. The tapas selection was slightly different; South American influences. Food came quickly and tasted great, in particular the pork belly was so good we ordered another one! Good cocktails and the garden another bonus! Will come and...
DanDeats . 2020-09-26
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We booked the Shuffle House and the Escape Rooms for my wife's birthday and invited a few friends. Whilst one team was in an escape room the other played the shuffle boards. Afterwards we all sat down for some pizza and tapas. I can highly...
sclark1201 . 2020-09-01
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We booked the escape room after lunch. We were a party of ten people with six of us going off to do the jail break whilst the other four sat and chatted in the open air area just outside. Once the jail break was over,...
wendycarolynno . 2020-08-31
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Another great night at the Shuffle House! Never disappoints, whatever the occasion! Tapas and pizza to die for!
2171 . 2020-08-31
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We had wanted to come here for a long time and finally made it. We were not disappointed. The children had pizza which was delicious and we had some of the tapas dishes. The pork belly chicharrones and the chicken anticuchos were amazing. So delicious....
paulcG3883RN . 2020-08-16
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Had a wonderful family birthday lunch here, had a great time playing Shuffleboard first then had the most amazing meal. We shared a pizza to start which was delicious & then shared 7 tapas between four of us. They were the tastiest tapas we’d all...
loub5555 . 2020-02-28
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Friendly and attentive staff, fun atmosphere as soon as we walked in, amazing pizzas and tapas, good prices, fun games upstairs. Had a fun Friday night out here.
Foodlover222 . 2020-02-22
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Everything I've eaten from here has been really good. I love the style of pizza they do here - in particular the goat cheese! Also tried a lot of the tapas which is really good - the pork belly in particular is amazing!!! Pizzas are...
kc3006 . 2020-02-17
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Fabulous, fun and food! Why another great night at The Shuffle House, this time a family trip for my Birthday, we all chose from the Latin Tapas menu this time, a dish each plus 2-3 extras and we weren’t disappointed, the food looks amazing and...
tjr895 . 2020-02-16
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Decided to stop here for lunch whilst out walking, fantastic Tapas and the pizzas we saw looked amazing. Friendly staff, will definitely revisit (sorry I broke a glass).
759DavidJ . 2020-02-02
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Visited for the first time yesterday. I ordered pizza-so so good,really tasty! Kids eat free which was a bonus!! Access to the shuffle tables made the afternoon great fun,make sure you pre booked they get busy. Good service, friendly staff. Definitely worth a visit. Great...
rosesxs . 2020-01-27
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We had our Christmas Party at the Shuffle House and it was amazing! The team was so nice and really professional. Outstanding service! Thanks guys. I will definitely return again.
N M . 2020-01-22
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We were looking for Venue to do a late staff party for 50 on a rather small budget and were thinking it was impossible but the Connie at The Shuffle house really came to our rescue! They gave us this amazing area upstairs. Had 3...
Charlie H . 2020-01-22
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Visited as part of a table of 10 last weekend. The service was pretty good, there was always a server on hand, they have a wide menu so loads to choose from. The food came out in various stages so people were left waiting for...
B6763LYrobb . 2020-01-07
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Great range of pizzas, full of flavor and decent size. Tapas were good also. Kids meals were good value and the chicken skewers went down well. We would definitely eat here again. Great service from the big fella.
MaccafromKent . 2020-01-05
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Really great place where you can either order pizza or tapas so everyone will find something that they like. Unique flavors with thin base pizzas.
LaineyLoeb . 2019-12-29
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Pizzas were outstanding and huge. The tapas was original and amazing. Service brilliant what else can I say!
195nadinej . 2019-12-23
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Delicious South American tapas menu served in pleasant surroundings. The outdoor area looked really inviting, attractively laid out and lit, though we didn't test it as it was a very cold evening
ali298 . 2019-11-18
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Came with my family before our ClueCracker slot and were thoroughly impressed! Service was friendly and smiley, atmosphere warm and food was fantastic!! We had both pizza and tapas and it was all amazing! Will definitely be back!!
Katy B . 2019-11-13
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I am not sure how long this has been open but it replaces the Jeans Wine bar next to St Johns Yard. I had to set this up on TripAdvisor which was a bit of a surprise. It has quickly established a reputation as it...
582peterl . 2019-11-08
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160 Opinions
This place was great why did it suddenly permanently close today???????????????