The Shack Bank Square in Belfast

Been twice so far and food and service were amazing. Prices are very reasonable for the quality.

Foods really tasty and hot , considering how far away ŵe are. Highly recommend

I have always been a fan, this time we were here for the Japan menu. Food was great, staff were great. I feel there might be something shifty going on with the bills though. We had a couple of offers, we highlighted this and when the bill came around the offer was only applied to one person. To rectify this they had to add a component to the bill to allow the offer to take effect. We thanked them and paid, and when we walked out the door we realised the tip amount had been bumped up to offset the saving made on the offer. When we went back in and queried this the manger noticed the error and apparently sorted a refund for the difference on the system. 4 weeks later and I have yet to receive the refund. Stupidly on my part I took this at face value and didn't request the manager print me a new bill to show this, and she held on to the one I had. The food and service here is fantastic, but this is not the first time my partner or myself has picked up on errors and overcharging on tips.

meat was like cheap off cuts. very very disappointed with this meal. the steak was fatty and uneatable. felt like asking for a refund but everyone has to make money. definitely has gone down hill the last few times I've ordered

Staff very helpfull, prices bit steep