Boojum - Victoria Square in Belfast

Welcoming staff. My food was tasty but just warm rather than hot.

Luks... 🙂 👍 👍 👍 👍 I liked it, it's worth visiting, it's a wonderful environment, it's nice to relax and spend free time with family or friends 🙂 🙃 😉 👍 👍 👍 👍

Really super burritos bowls 😋 however the portions seem to have gotten smaller. You used to get the brown filled right the way to the top, now it's about 3/4 full

Won’t be back, after an hour round trip from Comber to Belfast for a take away and for the 2nd time in 2 weeks I ended up with such a disappointment compared to the Botanic Road premises. Last order I received was completely wrong and after driving a half hour home I didn’t fancy returning for a refund. Just home after getting another meal, no chipolte sauce as ordered, extra fajita veg was about 6/7 slices of peppers, very little pork carnitas and the rice was pretty bland, very disappointing.

Lovely Mexican burritos. Only criticism I can give is that it can be very busy. Would love to see Cash being used in payment as not everyone can use a debit or credit card.

The prices have increased a lot over the last few years; that's pretty standard unfortunately but the portion sizes have decreased a lot over that time. It's still delicious but we don't get it as often.

Staff are very friendly and helpful 6 stars for them . Food is good

Went downhill recently, portion sizes are half of what they used to be but prices have increased.

Very good food, though the chipotle was spicier than I expected.

Not as good as it used to be. Portions seem to have gotten smaller. There is one particular guy who always gives you smaller potions than others. He doesn't pause to ask you which type of beans you want, makes the decision for you. I miss the old Boojum.

Added a tip to my bill without my consent. Very scummy dishonest employees there.

Love a Boojum, simple options done well

Tasty food. Good solid portion as well.

Great wee spot and very flavourful food. Good portions aswell. On the pricy end of things but far better than tortilla that is round the corner.

Ordered three hard shell tacos and received the most pathetic quantity of fillings. Barely any minced beef and a stupid ice cream scoop sized lump of guac that overwhelmed every other taste. Finished all three in a few bites in no time at all. Staff members made no attempt at eye contact. No napkins either. I suspect their reputation has gone to their heads at this particular location.

Not the same portion nor the same flavours and taste. What happened?!!?

What happened to the old Boojum?! All the friendly staff have been replaced and the atmosphere is ice cold. The new staff prioritise the crowd of Deliveroo drivers rather than customers in the shop. Today we stood at the counter, no queue, and were completely ignored by all three staff members for ten minutes while they prepared one Deliveroo order, not even a hello or "I'll be right with you". We left without ordering.

What has happened to Boojum? This current incarnation of Belfast beloved Boojum is a pale shadow of its former glories. The Chilli burrito comes with what could best be described as a tea soon of chilli, so little in fact that I was hard pushed to identify any in my burrito. The priority has shifted from in store customers, to the legion of deliveroo drivers who now litter the front of the queue. Our burrito sat for about five minutes on the counter getting cold, while the deliveroo orders simply skipped to the front of the queue. Previously a Boojum was a real treat which would be dispatched enthusiastically, however no longer, we could even bring ourselves to finish our almost vegetarian, cold meal. The seating area is excellent, unless you are short or have legs. For unknown reasons there is a scaffolding pole under the table in exactly the same position as most people would store their legs. Expensive, slow, cold food, smaller portions, uncomfortable seating.....COME BACK OLD BOOJUM!

I ordered a vegetarian burrito bowl, that included veg and guacamole. The portion size was far too small for what I paid for, the bowl was just about half full. They also did not put guacamole, which I paid for. The worst boojum I have had so far. Disgraceful for the price it is.

Busy Mexican tacos restaurant, tasty fillings of your choosing "spice is nice!"

Chipotle fans of the world: boojum is a copy of chipotle, and is very good.

Used to be a big fan of boojum and would have raved about it. However, as the prices have gone up and up, the portions and therefore quality of the offering has gone down. Called in yesterday for a burrito bowl and for approx £10 I was sorely disappointed. The amount of everything is now easily 1/3rd less than a year or two ago. The server barely put in a scoop of chicken in, in fact he tipped a few bits out of the scoop before he put it in the bowl. The amount of meat has been on the decline for years now but what happened next was a new one. I asked for cheese and sour cream which you can normally rely on at least a good amount - not anymore! A small scoop of cheese and then sour cream squeezed sparingly over the top. You used to get a nice dollop. Not getting one star only because the taste is still good once you find a bit of chicken once in a while in the bowl. Won't be back. I'm not angry, just very very disappointed

Not great at all and expensive for what you actually get. Poor ingredients that were cold. The chicken wasn't great and was all pink and black pieces of meat with some fat and skin. They also don't wrap the burrito properly as they skimp on the foil. Even by following the instructions on the sticker on how to eat the burrito, the ingredients still all fall out as the staff don't seem to have a clue how to wrap properly. My burrito was like a ball instead of rolled and collapsed into the bowl. Won't be coming back here again.

Food was just OK mostly rice ..... very expensive...... 2 chicken boxes off rice n a water each 24pd small spoon off chicken LG amout off dry rice ..... service was great atmosphere wasn't great ya hada share tables with strangers ..... unpleasant experience

Fast efficient service with a cool theme and enough optional hot sauce to blow your head off... If you wish!

No one said it was cashless until I got to the till.

A really good chain of Mexican fast food. The burrito was great tasting and the shear size of it was great. The service was efficient and friendly and I would definitely visit again.

Bit meh. Burrito thrown together without much care and flavours were blander than I expected. Really thought it was going to be better.

Very disappointed that this fast food place do not accept cash! My 15 year old son had gone in with his friends. He had both cash and also money on his bank card as I had topped it up before he left. He placed his order and got to till and his card declined. He had put in his pin but clearly had issues with the card. So he came away with no food. I rang the place and asked could I pay over the phone with my own card and asked why they do not accept cash. The answer was 'I dunno I think it was coz of covid' then said 'no' they would not let me pay also by phone. Greatly disappointed. Customer care was very poor and I certainly will not be visiting this store myself. Surely other people only prefer to use cash. Sort this out guys!!!

You always know what you're getting with Boojum and that's a great burrito made just how you like it, with or without a wrap.

I love this place, it would've been nicer if they had the music volume a bot lower. Staff and customers could not understand each other as it is very loud.

Got take away Burrito Bowl! Can't beat these. Chicken, black beans, lime and coriander rice, sour cream, cheese and Salsa Verde!

Worst boojum in Belfast Rude staff Less quantity

Cashless... Completely unacceptable.

Great food well presented, friendly staff and quick service.

Nice restaurant, I'm sure the food is nicer earlier on in the day. I ordered the beef and it needed salt, the burrito bowl I ordered could use more seasoning as it was bland and lukewarm.

If you are hungry then it's place you can try out. It wasn't a pleasure to watch the guy making your food. He was in a very bad mood and the tables were all very dirty. I don't like to clean my table before I can sit down.

Did not enjoy the food- had the tacos :(

Boojum on botanic was a regular visit in the past, but had gone downhill badly in recent years. Tried the Vic Square today, £8.50 for a burrito bowl - chicken was very poor quality, portion size was just ok. To be honest I'd avoid Boojum altogether, it's a far cry from what it was.

the queues always start serving smaller and smaller portions

Very tasty burritos, staff were very friendly. Great stop for lunch

Called today as haven’t been in a while, queue was up to the door but it was lunchtime and thought it would move pretty quick. Unfortunately they actually stopped serving customers in the actual restaurant queue as they were just concentrating on online orders and just eat. Multiple orders flowing out the door while people queuing inside are not being served-how is this acceptable? Waited for over half an hour and didn’t even get an apology or any politeness whilst some even danced around the kitchen area. The quality and quantity are nothing like they used to be but yet the prices have hiked drastically. A very poor experience all round.

Bland food, disinterested staff, incorrect order, dirty store, spiders on walls! Upa Guapo

busy store with quick service. if you like burritos its the place to go.

Continues to disappoint with each visit. The food is no longer fresh, it's reheated chicken, undercooked veg, and the care and consideration given by the staff reminds me of the school dinner days when it was slapped on your plate.

It's just ok. Owners knew when to sell up. This chain has had its day and is on the slide.

Burritos are great hard to beat.

Te atienden rápido, la comida siempre es fresca y el personal es muy amable y amigable

Always busy but good filling food

It is great. Good food and great atmosphere.

Delicious food. A great improvement on the last time I was at this branch over a year ago. I'll be back soon.

Not impressed when being told I couldn't put my hands over the glass when I wasn't able to hear what they are saying assembling your order very rude and not being able to pay cash won't be back again

Terrible! Rice has WAY too much seasoning, to salty, burrito not rolled correctly and fell apart. Portion size is a rip off. I've been a customer for many years. Oh boy has this place gone downhill or what!! Yuk, horrible salty, sloppy food. Prices have gone up, but portion size gone down. I wouldn't of wanted more any, not very nice at all. DO NOT EAT HEAR FOLKS, ITS A RIP OFF FOR BAD FOOD.

Lots of options and very big portion! Could not finish mine

Been going to boojum a long time and this was by far the best. The food was so fresh and tasted amazing. The staff were also very friendly and efficient - overall great experience.

Enormous burritos, could easily share between two!

Food was excellent. However, they'd ran out of hot sauce at the tables. The bin was nearly overflowing and the staff were standing around chatting.

My first experience of Boojum. The food was fresh and a big portion. Staff are very friendly and helpful

Mexican fast-food but with taste and price! It worth it!

was waiting to be served and indian manger i believe was so rude and made himself food in front of me while he had no hair net on. staff all look so depressed. not be back!!

Food was spot on, I was in and out so couldn't give proper review

Worst customer service we have ever experienced in Belfast. We were new to Boojum and instead of helping us or atleast explaining, the staffs were rude and didn’t bother to even help.

Delicious 😋. One portion is quite but g and fulfilling. Totally worth money and one of the best burrito I ever had.

Went in for a burrito which was good , tho i wish they had more spicey salsas to choose from since the ghost chilli one wasnt spicey enough for me.

Worst boojum in Ireland, staff are horrendous.

Great food and atmosphere quick service and friendly staff

Food really good and fresh. Very busy good sign as food not lying for long. Thank you.

Love it always have a great feast every time I visit.

Excellent food but the ‘just eat’ orders should be done in a separate unit, every dine in experience at each of boojums belfast locations can be a frustrating wait, watching online orders made infront of you and in preference to the Que is definitely annoying

Arrived at you store at 15 to ten to get a quick Boojum after work, raced to make it on time before close. To my disappointment the staff had closed early

Boojum is a legend among me and my peers so when I travelled over to northern Ireland for the 2nd time I knew I had to check out boojum again. Foods ok kinda expensive and the taste overall is kind of just nothing but you do get a decent amount of food for your money and boojum is just a funny word to say outloud

Awesome place, awesome food and always super packed but queue moves along so quickly so never an issue. Always a good munch with a baby sized burrito.

Low stars for the unkempt restaurant . Food has gone up in price and pretty roughly wrapped burrito , the restaurant itself was dirty seats, tables floor was filthy and walls need painted Staff need to slow down when preparing the order paying more attention to customer and it takes little to clean the tables and ni area etc Couldn’t even sit to eat the food had to take out

This place has horrible employees who do not know how to wrap it why burrito feel apart straight away and they do not point out the fact it is card only when eating i discovered pink chicken which has made quite Ill if you have the choice do not eat here

It was quiet and they had ran out of some of the fillings. Still a great experience.

Really tasty burrito bowl. It's busy too.

Food is just OK...a bit sloppy. Service could improve greatly Restaurant is a bit tired looking and so are the staff.

Staff is fantastic! Very helpful, professional and friendly even when this place is busy which is almost all the time 😁 The place is clean and tidy. Food is good, and fresh but not as amazing as it used to be when Boojum first opened in the mid early 2000's. I guess popularity and volume of sale lead management to seek quicker ways and more cost effective ways to get food out the chain and remain within hygiene, health and safety regulations...

Still feels a bit pricey for what it is but it is very tasty.

Very badly run, long queue, floors and seating area filthy, staff standing around eating behind till with queue to the door and got my order wrong after 30 min wait!

When you go down to Boojum and eat in store it is so incredible, hot and great value for money. Every single time we order for delivery, they get our order wrong. Tonight (as has happened twice before) we got sent two bowls instead of a bowl and burrito as ordered; our guacamole was forgotten despite the fact it costs extra; and our extra salsas were forgotten again despite the extra cost. Terrible service, won’t be going again or recommending. Wanted to put it out there because we tried to give the benefit of the doubt the first and second time they got our deliveries wrong but it’s just a joke now.

Food was nice. Service was quick and easy.

To much rice, not enough care taken whilst making the burrito. It meant massive mouthfuls of rice in something that disintegrated after a few bites

Fast and friendly service. Burrito with beef and mexican rice was juicy defo be back again.

Saw a man take a full shot of ghost pepper sauce at this Boojum. This is the most amazing Boojum in town. Amazing staff too

Tasty burrito, nice atmosphere and brilliant music

Nice chilli bowl, flavoursome! However, didn’t get the choice of rice, no hot sauces offered and didn’t they used to do lime wedges ☹️

Food was abit cold and dry even with sauce, the shop wasn't the cleanest

Love the people and atmopshere in Boojum. The staff are beyond friendly :)

The hugest burrito with vegan options. Stayed warm in the foil for over an hour!

Super delicious Mexican food. Great if you’re looking for a quick tasty meal.

1 star for Lisburn Road, all other 5 starts

Really good burritos! (The nachos are amazing too)

Ordered the chorizo burrito. When it came it was cold inside. Quickly rectified by one of the staff. Quality definitely isn’t as good as once was. Definitely could do better.

Don't know what all the fuss is about! Food was bland and the restaurant needed a good clean.

Bowling for Chilli Usually a big fan of boojum so we were so excited when we could get it delivered, unfortunately our order was completely wrong. We paid extra for queso, guacamole and meat in both bowels and didn’t receive any. We paid £28 for two bowls plus £4.95 delivery. What I actually received was a bowel of rice, the wrong salsa and a tonne of sour cream (I ordered just cheese- no sour cream) and I’m still searching for the chilli?! I would strongly recommend not getting boojum delivered if you would like to receive what you ordered and paid for. Very disappointing as boojum had always been great in store.

Haven't had a Boojum in years. Called in today for the "bowl". I was not disappointed, absolutely amazing food and very fast service. I how ever do not agree with the "card only" payment and if I had known this before I went in I would have went elsewhere.

Staff are fairly friendly. Food is always good. Music is too loud which makes it difficult to talk to the staff through the plastic screen.

O aroma de burrito na rua me atraiu para este fast food em Belfast. Há muito tempo não comia um tão saboroso, com livre escolha. Arroz mexicano, feijão preto e carne de porco foram a minha opção. Muito bom

You get more rice than anything else, it's got very expensive as well