The Shack 68 in Richmond upon Thames

Not good. We came all the way for darts, which we booked online only to be told there is a birthday party for a bunch of 18 years old kids and it wasn't available, so why allow booking for it in the first place? Will not bother with this again.

What a dump! Still the worst place in the world, I will NEVER EVER step in this establishment ever again. Secondly I am still waiting for my skinny fries, it's been 7 years!!!!! How am I supposed to share these fries, they will be stale and cold by now. Please boycott this place! From a very disappointing and frustrating customer. I will one day get my full refund.

They did not have half the drinks menu . No one other customers was here Tables are broken I do not recommend

Great place atmosphere and service allways.

Prices not cheap had drink outside did not enter establishment. Twickenham match day manic. Did not eat

Great atmosphere after a sporting event, they need to know when it's a south african game they need to stock but they did a great job. If ever you go to twickenham go the Shack for after party. Great job staff

The old lady was extremely rude and disrespectful, we came in and sat down charging our phones and came up to us saying “if you aren’t going to buy anything, you can’t use my electricity” me and my friends were going to buy food. Maybe next time have some decorum and learn how to speak to people. Overall the place is extremely cute and we may come back, however, the old woman is rude. On the other note, the young girl working here was extremely sweet.

Perfect place for pre-match drinks.

Great place; the food is delicious and the service is excellent.

Great location. Only stopped for a quick drink so cant comment further

Great place for a few drinks and some music after the Rugby

It was a great night. Sunday night is Jam Night and tonight wa brilliant. 👏🤑🤑 Happy Birthday, Ray!!

Poor drinks selection, no alcohol free beers, limited food menu. Simply not enough staff - took 30 minutes queueing at the bar to get served. Had I not been there for an event I would have normally walked out and gone elsewhere.

Pregame party before Rugby. Long lines for drinks. Additional staff would have been great. Overall we had fun

The queues were so long at 3 bars that we went to another pub. Staffing issues?

A bar that runs out of lager, cider and wine at 7.30pm on a night when a big concert is happening...it's beyond words how poor this place is.

Great experience visiting alongside the Sarries Supporters Club prior to the Premiership Final yesterday, plenty bar staff, unobtrusive security, great atmosphere in the courtyard in the sunshine

I liked this venue. Good atmosphere and indoor and outdoor seating options. Has a food menu but didn't eat on this visit

I met one of your employees Richard, tonight as I was waiting at the bus stop for the 281 bus. He was the most polite, considerate young man I have met in a very long time. He saw I was cold and offered me his coat, he walked me home and was completely charming - if he is anything like this at work you have a real asset and need to appreciate this young man.

Decent prices & quality, although there was almost nobody else there but music was blasting so my friends & I couldn’t hear what we were saying!

Great atmosphere and burgers - great pop/commercial music to dance to! Keep it up!

Always do the corporate area at the Shack, a great place before and after the rugby, staff are great, always get well looked after and Ruairi (apparently Elvis Costello's brother) is amazing at getting the atmosphere going with crowd pleasers to top off the night

Went for a rugby hospitality event. Food was good apart from the time taken between starter & main course. Beer selection was Fosters, Guinness, or DoomBar.

First time visit and was a great experience. The staff were super friendly and chatty and made for a very personal experience with some lovely touches on personal names and memorable information. There is plenty of seating in both sections of the pub and the curling area was spacious with ample seating, drinking and playing area. Good fun experience and highly recommend.

Definitely the worst place I ever have to spend a Saturday been extra charge 30 pund and never been refound worst service ever super disorganised been waiting for cocktails 30mint and I been to wait for my drink Just avoid this place absolutely nasty

Great place for a Christmas Party ! Who would have thought that Curling would be such a hoot!

I’ve been here twice now for the rugby hospitality at the 22. Julie was an absolute legend. She looked after us the entire time, we never needed to ask for anything; Julie was always two steps ahead. The food was great too, the only thing I’d say is the toilet facilities could be better.

Amazing drinks, friendly staff and very fairly priced. Can’t wait to go back!!

One particular staff treated me very poorly after a group of men were being rude and offering £5 to do offensive things, as a result I pulled down the blinds of the establishment and one of the girls(with the fake eyelashes) approached me and aggressively said ‘is this your house?!’ And continued to shout at me as I told her the situation, her name was also Megan and she proclaimed to be the manager and she didn’t make me feel safe and secure

Had a 40th birthday here, booked the garden. The staff couldn't have been nicer. I had the buffet for the party and everyone loved the food. It was a massive success and I wouldn't hesitate to recommend this place, everything was perfect and I can't thank the staff enough.

Ants in my drinks?? 30 mins to get a drink? Really fallen off

Went here on our way to the rugby, was a nice place, got quite busy but thatbis to be expected, pints were reasonably priced considering the occasion overall it was not bad

Gloucester home from home for the day. Shame about the game.

Fantastic hospitality for all Cherry and white fans on the Big Day Out!!

Good atmosphere. About a 10 / 15 walk to stadium.

Tabby and becky were the best and nicest staff members in the place. I felt so welcome and satisfied. The drinks were perfect as well as the personality. Highly recomend this bar as long as these staff are on shift

We recently had our wedding reception here in The Speakeasy. Ava, Adam & the team were incredible - really accommodating & flexible. Don’t underestimate it as a function space, they went above & beyond to make sure our day was perfect. The staff were so attentive, professional & friendly. The food was amazing. All of our guests have been complimenting what a great day it was. After 3 cancellations due to covid - I can honestly say it was better than our original big ‘formal’ wedding.

Decent place, nice cocktails and great offers wish the music was on just a little earlier though

We held my daughter’s 18th birthday party in the upstairs room last Friday. I appreciate this is quite a difficult proposition especially as some of the friends were under 18. All the staff were really helpful and professional and the evening was a huge success. A big thank you to Adam, Ross, Thomas and the bouncers!

Considering it was a match day and packed there was no delay getting a drink. Well done to all the staff 👏

Best burger in town. Beats any large or double menu in taste and portion. Add the fun atmosphere and great service to that!

Mark the proprietor is a gas !!! Really nice bloke , fab quaint little shack/bar …… Aussie influence very strong . Think crocodile Dundee but better looking . Pool currently shut ( obvs ) but a drink and a dip in the summer ? …. Perfect .

The food and atomsphere is very nice. More of a bar than a restaurent so if you want to go for an relaxed drinking outing very good. Some of the waiting staff could be friendlier.But all in all great experience recommend.Very nice that the chef offered me chocolate shots on my birthday as well.🙂

Cool place for drink and dine, nice set up. Courteous staffs. That magician was awesome.

Strawberry Daiquiri & Blue Lagoon cocktails with pulled pork burger & Mexicana burger 😋 food is always great and atmosphere

Stood in front of the bar with two work colleagues for nearly ten minutes watching three staff members serving one set of cocktails for a women. We were not even acknowledged so I walked out appalling service

Great place for prematch meet and beverages

Another one of our favourite places when in the capital. Great choice of beers and a great atmosphere.

Pre-England match hospitality was good. Waitresses were attentive and kept topping us up with drinks. Only disappointment was the stingy charcuterie starter for 5 of us that was only sufficient for 2 or 3. Steak was perfectly cooked medium rare.

This is a good alternative pre rugby pub. Fairly quick service as long as you want fosters, cider or Guinness. A lack of other drink options.

Great vibe best place to go post rugby match at Twickenham.

Great food. Friendly staff great night out. DJ a bonus .Good music

Awful experience the burgers are dry and the fries were over cooked we will not be visiting this place again it was not worth the money spent which was surprising and disappointing considering the good reviews

The food is great, especially the chicken, bacon, and avocado salad and a notable vegan burger. Nice staff team too, felt welcome.

Lovely place. Nice for food and drinks.

Nice food, friendly staff. Priced for Twickenham. Enjoyed it and will return. 👌

Friendly staff, good food with excellent portions, great atmosphere.

Had a brilliant night at Shack 68! Emily and James in particular were amazing !!!! There was a great atmosphere and lovely cocktails!

Fun venue with a nice outdoor area. Drinks are reasonably cheap for the area aswell, they have a 2 for £12 on cocktails. Would definitely recommend 👍

First night out after outside spaces open and what a let down! Sat next to the fire (not requested) and every time door opened to add fuel or stoke the fire ash went into eyes and worse on food. We had 3 tables booked however when i was left alone on my 3 I was expected to stay there without going my colleagues. My cocktails which I paid for went to a table of blokes drinking beer, clearly not cocktail drinkers and waited 20 mins in total for new ones. My friend got stuck in the porter cabin toilets and was told by member of staff that it was supposed to be locked and she broke in therefore he wouldn't help ( door was clearly open prior to her entering and had been used by other people previously) Only when she started kicking the door did he let her out and then manager expected an apology from her and had to argue with him to get an apology for her! We were told not to stand up as 'it spread covid more than sitting down' without masks! We are NHS worked and worked throughout the lock downs and this was a revelation to us, covid spreads more standing up than when sitting down, does the Minister of Health know that?! What a joke, service poor, food average, attitude ridiculous. But guess this was because regulations were flouted by them and they were caught previously but talk about going over board! Even the bouncers were embarrassed when we were asked to leave for moving between our 2 tables although there were less than 6 people on both and us doing lateral flow tests before attending which we are required to do twice weekly as per NHS protocol!

Loved this bar, price is a little expensive for alcohol but the food was good and the selection is vast. Will be visiting again

Went in after the rugby Service was absolutely spot on and very attentive. Good ales and the snacks were very good

Fantastic atmosphere with great service.

Post game it's the place to be, Mikey Mike on the keys is not to be missed. Also very good food before. Cannot describe how much I love this place after a rugby match, get in the back area and get grooving, there isn't anywhere on the planet like it

The bouncer said he doesn't allow groups of 2 in and as we were not from Twickenham we were not welcome. He was racist to my mixed race friend. Avoid like the plague.

Ross and Nancy, gave me great service and were very welcoming. Ross helped us with further inquiries and I cannot thank him enough. Nancy helped us with out dining inquires.

Do not go here if you're looking to get drunk. They have like 2 people on floor and it takes at least half an hour to get your drinks. Not recommended!

Absolutely amazing. Great food, lovely atmosphere, but the best part was the service. Thank you so much to Kané, egg sandwich was top notch. They also have golf and free kids meals in the half term. Coming back tomorrow!

doing well to pivot in Covid times. the crazy golf is slightly overpriced but an an enjoyable 30-45 mins with the family. friendly staff, and comforting hearty food.

Great place to relax and eat,food prices were really good and we had the breakfast muffins delicious, you must visit.

Good food, staff was excellent and the golf was fun

I booked 2hours advance for a Friday night and requested outside seating which was accommodated. The outside garden is tented with a quirky decor, benched seating and plenty of heating to keep you warm throughout the night. The atmosphere was laid back yet fun and lively. The staff were attentive and friendly even during busy periods, they made sure to check up on us regularly. I was pleased to find the staff and establishment as a whole, were implementing guidelines and customers following without fuss which made the visit that much more enjoyable. My partner and I only ordered sides- the dirty chips which was very reasonably priced for the size of the portion. The dish was cheesy and delicious and everything you would expect from the name...did a good job of filling us both up! Although we didn't order any other food, the menu looks great and we will definitely be back for a meal, even if it's just for those chips. Another great thing to note was their 2 for £12 cocktail offer which we took advantage of...this consisted of a good selection of traditional and frozen cocktails, we ordered the whisky sourez and passion fruit mojito which was delightful. All in all a great first experience from this gem in Twickenham that I will be going back to sometime soon!

Amazing food defiantly recommend.

Lovely food, service, good ambience, in-house golf, must go place

Great food, great service. Can’t wait to go back again.

We booked Friday night for our reservation on Saturday. They have a great cocktail offer with a combination of traditional and frozen cocktails for 2 for £12, that I believe is on all the time. It’s nice because you don’t have to order two for the same cocktails to receive the offer which is great when you both prefer different tastes. We ordered food in the shack which was incredible - everything we had imagine from the smell walking past! I ordered a pulled pork burger with sweet potato fries and my fiancé ordered the mac and chips with chips. The portions were very generous and reasonably priced aswel. We saw they offer a take out service which will we definitely be using if we forget to book. All the staff were amazing, following the Covid restrictions - ensuring everyone done the NHS track and trace. They were all so attentive which is very unusual to find especially on a Saturday night - they are an absolute treasure to you guys! Not forgetting how friendly they all were. We were sat in the garden which was full of heaters and fairy lights - they also have a crazy golf course at the back which looks fun and will we definitely try one day! The ambience in the garden was great and everyone seemed to be enjoying themselves. Walking back through the restaurant when we left we noticed the vibe was completely different inside - not in bad a way! Just more elegant in comparison to the garden and gave you a real feel of a stylish cocktail bar. Overall, we can not fault the shack and I’m so happy we’ve moved to twickenham with it just on our door step!

My visit to the shack was very pleasant. Found them on a wowcher deal and the staffs were busy but lovely.

Me and my friends went to this place for her birthday got there at 7, every time we ordered a drink it would take at least 40mins to come to our table. It took me to ask 4 staff until they did something about it even then they came back asking what we ordered for again. Very disorganised place, shame really as we had 2 drinks for the whole night. They should invest in an app so you order off your phone as there staff look like they can’t cope with a high demand.

Really friendly staff combined with a great atmosphere, the food and cocktails are up there with the best we have had, we will definitely be coming back to this place.

What a cool little place, decide to head over for a late lunch and some crazy golf, the beer garden was great, the sun was out and its secluded enough that you almost forgot your right next to the high street. Food was great, and the golf was great fun with some totally bonkers hole's. Simple concept done really well, another one to add to my return list 👍👍

I organised a surprise party for my partners 25th. The team were so accommodating - We didn’t know if we wanted just drinks, or drinks, food and crazy golf, but they couldn’t have been more helpful and lenient! We ended up going for the meal, 2 drinks and golf deal. Nancy, who was looking after us, was absolutely wonderful! (Please give her a raise she deserves it 100%!) she looked after us so well - organised our large group so we all got our drinks and meals sorted, and was more than happy to take our orders and help us in any way possible (even though we were a fairly large and disorganised group!) Thank you for making this surprise party so enjoyable -Food was amazing - 9 out of the 12 of us got the ultimate burger and none of us were disappointed, and everyone else really enjoyed there food too!Highly recommend for a fun evening out with friendsThank you again especially to Nancy!

Fast and efficient service to your table.

I live locally and this is the best place for an iced coffee! The service is absolutely amazing! The baristas Kané and Ali are incredible, they remember my order and are so friendly! The best place in Twickenham for service with a smile! And awesome coffee!

Really nice place! We were looking for the right american place and we found very good food at a reasonable price! Thumbs up for the golf! We had a very nice day with the kids!

Fantastic place for a drink and food.

Nancy was top what a great barmaid also showed us around mini golf

Pretty pricey for the venue and waited nearly 20 minutes for two drinks meaning we missed our train. Wouldn’t go back in a hurry.

Fantastic we will definitely come again. Great atmosphere and great value for money and the staff are brilliant

Great milkshakes and fun mini golf

Had a great time at the Shack yesterday with my Mum and 2 kids on the premium family package for crazy golf. The staff are very attentive, friendly and knowledgeable about their menu, and catered really well to my kids. The covid measures implemented are clearly explained, golf equipment cleaned in between customers and hand sanitizer abundant. The actual golf course was a lot of fun, with 9 imaginative courses. There was plenty of room for us to sit outside, and my Mum and I had our included cocktails while the kids ate. Both delicious. Thanks Shack Team!

First time visiting, will definitely return. Nice selection of beers Great tasting naughty food. Good prices Very attentive and friendly staff. Dog Friendly garden. See you soon.

Fantastic ... a must!!!! Excellent food and service. Many thanks JG chichester ..

Busy and lively in a good way, but still able to get served quickly, and good toilet facility provision

Must go place for Rugby games (used to be Rugby tavern). Overpriced and over crowded. Also, no food unless you book in as corporate. You used to be able to get food for the ordinary rugby goer. Everything rugby is going corporate these days.

Nice chilled bar. Good place to meet friends and was told the food was good for a pub.

Good place to go before and after the match, but does get packed out.

Love this place especially when

i was leaving the shack when it was closing- i was in the loo and the security man kept knocking on the door- as a woman i think i have a right to take my time (ladies i’m sure you’ll know what i’m talking about) and i came out- told him he was being disrespectful- and he shoved me straight over. As a petite 18 year old girl, I find this unacceptable as i could’ve been seriously hurt. I told the other staff and they said I tried to slap him. BOLLUCKS. I was minding my own business and trying to leave. Never ever go here due to disrespectful and aggressive security.

Rude inexperienced staff there for the laugh - much better places close by which I would recommend over this!

Pre rugby drinks. I don't drink. Or spend a lot of time in places where lots is consumed . Anymore. I'm giving 5 stars on behalf or everyone else.