Based on 104 opinions finded in 2 websites
Based on 104 opinions finded in 2 websites
Nº 105 in 300 in Dartford
Opinions
Amazing products, have used before and will continue to use in the future. Top service and fast delivery.
James Belcher . 2024-08-01
MORE AT Google
Terrible service. Order arrived battered and the product were warm. Rude and blunt lady on the phone who offered me a voucher which is cheeky as I won't be ordering again!
Mick Jones . 2024-07-25
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First time ordering and I'm well impressed. Owning an online speciality food store myself I can say their packaging is exceptional with next day delivery, all hassle free. Great selection of products and fair prices.
Steven East . 2024-05-14
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The company has no vijebonu... the new registration is too concrete.
Slavka Slavkin . 2024-04-11
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Absolutely love the sausage man. I was introduced to them by a colleague during the pandemic and have placed an order for summer every year since. The quality and variety is unrivalled, in particular the VW Currywursts are absolutely fantastic. I really appreciate the large selection of dogs and the fast delivery. Thanks a lot!
Daniel Cook . 2024-04-04
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THESE PEOPLE ARE SCHEIZERS!! - £10 DELiVERY CHARGES ON TOP OF THEIR ALREADY PRICEY PRODUCTS
Chong Mahler . 2024-02-25
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Prices are ridiculous. 10 sausages delivered on a Saturday as unable to select any other day comes to £42?! Comical.
Tony Carter . 2023-12-07
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Absolutely love these guys. Have ordered loads over the years but now cannot believe how expensive everything has become. Pretty much doubled. I can’t afford it any more.
Jason Clark . 2023-06-23
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Products especially the Bratwurst (VW) and Chilli Dog are fantastic. The prices however are unjustified and have gone up since I last purchased. Almost £17 for a pack of 5 sausages.Won't be using these again sadly.
Malek . 2023-06-04
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My nephew sent me a delivery from The Sausage Man as a gift, and I now use them as a regular part of our monthly food delivery. Their products are so well made, so clean... and delicious.. and especially when items are on sale are a really great value! I've recommended them to a number of people. And they now say what I say to my nephew: gee, thanks a LOT!
Marnie W . 2023-01-21
MORE AT TripAdvisor
My order was not delivered by DHL. (No fault of the Sausage Man) They responded immediately to my email, and issued a replacement order which was delivered safely. Excellent customer service, and the products look amazing.
Neil Foster . 2023-01-10
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Ordered a birthday gift of steak and chips 22 days ago and have now been told, the day before, that it’s out of stock. I have now had to rush to find a suitable alternative with a day’s notice.
Jessica Carson . 2022-12-29
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I placed a relatively small order for a mix of authentic 'Christmas Market' sausages to cook over the festive period. This company is by far the best service we've ever had ordering fresh produce. We placed the order on Monday, it was packaged and sent yesterday afternoon. We received it today. We had emails throughout every step of the process. The packaging, contents and labelling within are superb. The contents were well protected and still frozen. We would recommend this company everyday of the week and twice on Sundays.
Simon Leach . 2022-12-14
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O have just picked up my first order from the sausage man and even though I haven't tried anything yet I think it will be nice as it looks nice and very well packaged and presented also when I went to pick up my order I couldn't belive how polite and helpfull the staff was and I even got a free hot chocolate
Mark Brown . 2022-12-08
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Stupid location results in them booking large DHL lorry's to drive down a tiny country lane during rush hour. Smart 🤓
A & S London . 2022-12-07
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Для бусов и небольших грузовиков может это хорошее место... но для больших фур - ад. Узкая дорога для подъезда. Разминаясь с другим грузовиком - рискуешь получить повреждения.
Stiv Jobs . 2022-12-02
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Just had my first order delivered. The sausages were fantastic and I can't recommend highly enough. But the packaging a huge box and an internal polystyurene container, do these people not understand the imact they are having on the environment. There is plenty of environmentally packaging out there just try harder
nutthatch . 2022-12-01
MORE AT TripAdvisor
I have now eaten the cakes which were totally delicious and bf says the wagyu burgers were excellent and way nicer than a standard burger.
HEATHER ATKINSON . 2022-11-29
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Fancied having a little bratwurst and beers gathering. Googled it up landed on the sausage man, next day delivery, sausages and rolls were on point recommended.
Alex Thomas . 2022-11-26
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Ordered meat and vegan items.Vegan bundle came with loads of huge jars of red cabbage etc .The vegan items I tried so far are delicious. My German mum would have approved The meat brats are for my boyfriend for Xmas so you will have to wait for his opinion! 👍 Items arrived beautifully packed and still frozen rock hard. The cream cake box is happily thawing in my fridge and the cakes look fantastic.Can't wait to eat one..
Heather Atkinson . 2022-11-22
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My daughter would travel from Bromley when they was in lewisham but excellent
Sharon Bagnall . 2022-11-08
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The Best Delivery Service I have Ever Had I placed a large order for a party i was having so could only have the food 24 hours prior (no room in fridge) The food arrived perfectly frozen on time and in full. The DHL team communicated perfectly and provide a very good service also - I will provide further update on the taste ! but I'm sure it will be good
James McCumesky . 2022-10-14
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I placed a large order in July for delivery in October, I thought they would reject it given the time period, but no they told me all would be fine. During this period, I amended the order a couple of times and made a few calls to them. Lisa promised me a call back when something came into stock so I could add it to my order and she did call me, awesome. Shout out to Mirella as well. Roll forward to October, everything delivered on time and in perfect condition. Had our party the sausages were great especially the Volkswagon ones and the pork knuckles delightful. I can't rate this company highly enough. I will continue to use them as the food is very high quality and the service is simply brilliant. Well done team and thank you.
David Ellener . 2022-10-10
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Update from the comments below:- Despite numerous e-mails to The Sausageman and DHL saying I no longer wanted the order that should have been delivered on Friday 26th it was delivered today on Wednesday 31st smelling all the worse for its 6 day journey for me to dispose of. I have only given it 1 star as that is the only way it will let me post. Avoid, avoid, avoid whilst DHL are their carriers. Read many reviews that highlighted DHL as being $hit (I knew that already) but thought that by placing my order 6 days before my delivery slot would save me, not a chance, it was a no show on the day booked.
Reg Varney . 2022-08-31
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Don’t order from them for a set date, our delivery was meant to come on Wednesday, it’s Saturday morning and we’ve still not got all of the order and people are turning up in a couple of hours. DHL keep damaging the packages so can’t deliver, guessing they will use all the damaged beer packaging for their summer party!
Nina Turner . 2022-07-16
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Amazing sausages. Slight issue with the initial delivery but the customer service team rearranged and all sorted Very happy with the sausages, good quality and lovely on the BBQ. A* to this business!!
David Airlie . 2022-06-18
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Great next day delivery! Sausages are awesome. Massive oversized German lager and BBQ'd Bratwurst is a perfect summers day! Cheers!
Scott MacLean . 2022-06-17
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Real good products, great flavor at a decent price point.
Alexandre Ng . 2022-03-31
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A quick business trip to HRC Excel and I found what I have been searching for for years!!! Every Xmas I have to get a hot dog from the Xmas market. After the event finishes I hunt for that snappy sausage and have failed. On Monday I was at the HRC expo on business when I came across this stand. I had a quick chat to the guy and as soon as he said his company supplies the sausages for the Xmas market I was shocked. I had a taster and I was so happy!!! Quick trip back home and looked into what I could do with the sausage for my business. I put. And all order through as a standard customer . The package came still frozen. Very fast dispatch. Friendly service. Highly recommend thank you for attending HRC if you wasn't there I would be still searching that snappy sausage!!
MML Reviews . 2022-03-28
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My recent dealings with sausageman. Great company, very easy to deal with, no problems when i had an issue (even though it wasn’t their fault) and a great selection of products. Now the issue, i ordered a selection of sausages and schnitzel which came to £26. Delivery was £7 (around 25% of the order) i have no issue with the cost, everything was packaged fantastically and sent on time (even got to pick my delivery day which was great although it didn’t turn up!) but for the cost of delivery i do expect it next day. By the looks of other reviews DHL are letting you down far too often. I wasn’t contacted by them (DHL) at all during both deliveries to give any idea on progress etc. I contacted them direct regarding the whereabouts of the first shipment, I’m still waiting for a reply now 3 days later! When the first order did turn up everything was defrosted and at a temperature I wasn’t happy with. This was unacceptable as I intended to store the food in the freezer for a party in a few weeks time. At least 2 of the products i received stated on the packaging ‘once thawed do not refreeze’ so that wasn’t an option. Fortunately though sausageman were very professional in how they handled the situation, chasing DHL for me then ultimately replacing the order, which did turn up on time and frozen 👍🏼 I will be purchasing from you guys again, as your produce is great, i just hope the delivery issues are sorted. Thanks again, John.
Johnny Mac . 2021-10-28
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Excellent customer service, good quality food. Had issues with the courier but these were put right by the Sausage man immediately.
Brett Butler . 2021-10-12
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Food arrives frozen and on time. We ordered in bulk some Bratwurst, Vegan Hot Dogs and Currywurst for a little Okberfest of our own with the neighbours. All the sausages are really top quality, VERY tasty! They do cost more than the supermarket brands, but they are bigger, better and definitely worth the extra cost. One small suggestion is that on the Currywurst you make it clear that the curry powder is not included, the only suggestion was to buy the VW tomato ketchup, which we did, but we had to run out last minute to buy some curry powder. That's a suggestion rather than a complaint, because the quality of service and food is outstanding. We will definitely be coming to you again.
Matthew Wren . 2021-10-10
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the people are very helpful. had a problem with the order #103601 in no time it was sorted out by Mirella . The products to date have been excellent, but the postage seemed high at first. But when your box is delivered it is clear why.
john qu . 2021-10-01
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Placed an order with you on Friday 2nd of July, order was delivered Monday the 5th absolutely brilliant service everything is brilliant can not fault your service we will be ordering again thanks
Rod Pidd . 2021-07-06
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I ordered 3 packs of giant chilli beef frankfurters on a Saturday. They arrived on Monday. There was a slight hiccup with DHL but an email to the company quickly resolved that. Excellent service, great packaging and gorgeous dogs that are lovely and chillified! I recommend them. Buy some!
curtis lewis . 2021-06-28
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Buy at your peril what a joke of a company! if I could leave a minus star rating I would leave a minus 100. Customer service err none! My order is still in outer space on a DHL spacevan 48 hours after our family BBQ, but it's still out for delivery!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! to where I don't know but deffo not to me. I purchased from you, and you chose the courier you are responsible, when I chased you as the retailer did you "chase" DHL to try to find out what was going wrong! NO YOU DID NOT! even the second day did you contact your courier? NO YOU DID NOT! did you give a second thought to your customer? NO YOU DID NOT!
Martyn Johnson . 2021-06-19
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I have placed a couple of orders with The Sausage Man UK. First order was multiple packages. All arrived in time and packaged VERY well. The second order was placed last night(Thursday), delivery for on Monday. Today is Friday, recieved a mail and test saying delivery tomorrow (Saturday) morning. How incredible. Well done guys. It really amazes me that your are in a position to offer the service you do. Please keep it up. I have ordered a number of different items like Sausage, meat, sides, breads, beers, beer glasses. All top quality products and produce. Nothing better than enjoying the sun with my German beer and some German Sausage on the braai/bbq. Really and truly I can not fault a thing about The Sausage Man UK.
Marc Nicholas Baker . 2021-05-21
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Awesome place if you like german sausage
Paul andrews . 2021-04-21
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The quality of the food is amazing. All delivered frozen in bomb-proof chilled packing. Everything is simple to cook with full instructions on the website. Also have some fabtastic German alcholic drinks. They've recently improved the packing & enclose more instructions on preparing the food in the box. Customer Service is First Class.
Simon Tomlinson . 2021-04-20
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***UPDATE*** We were given a cut off time, and literally a few minutes after the cut off, just as I was about to call and request a refund, a DHL van pulled up with the delivery. Despite it not being directly the Sausage man's fault, it's just too unreliable a service. Guaranteed delivery that repeatedly fails isn't enough to give confidence in buying from this supplier unfortunately. Maybe if the delivery can be sorted then we may reconsider, but until that time it's a no from us*** We have placed 3 orders with the Sausage man now. Each time, the courier DHL has supposedly had an accident whilst attempting to deliver to us. Three separate occasions and three accidents each time!! This has resulted in 4 days of being sat at home waiting where we could have been elsewhere. The previous attempt, the Sausage man offered a redelivery on another day. This time we have called them and they said that they would investigate with their DHL manager. 1 hour later and I had to call the Sausage man back, but still no update. They said that the contract is to arrive before 2pm. They have previously stated on other failed deliveries that the produce is fine if not delivered until the next day, however our experience has shown that the produce is significantly close to being completely thawed out, so an extra day would definitely not be safe or acceptable. Unfortunately this is not directly the Sausage man's fault, however this is not an isolated incident and reading other reviews is rather a common problem. Therefore it could be said that the Sausage man is partly responsible by not choosing a more reliable supplier. Unfortunately after three out of three orders having 100% failure, I will no longer be ordering anymore.
Charles Brennan . 2021-04-08
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We received our order today with Weisswurs, VW Volkswagen Currywurst XXL, Pretzel and the Händlmaier Sweet Mustard... I am in heaven and it brings back memories from my grandparents. I am amazed how quickly it was delivered and how well packed it was. We will be back for more. Thank you for the great service!!!
DCB June . 2021-03-29
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Amazing! Went for the XXL Wurst and also the Frankfurters, perfect.
Richard Salsbury . 2021-01-30
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Ordered on Wednesday and delivered on Thursday in excellent packaging. Products look and taste amazing and are enhanced by the sauces. Will definitely be buying again.
Monkey mischief family . 2021-01-21
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My food was delayed for a day which wasn't a problem as the next day they should have arrived before 2pm. Sadly they didn't arrive until after 6pm. I refused delivery as they were to late for what I wanted them for. They will not refund my money. Bad service and I loose out. Never again and a lesson learnt.
gareth hodge . 2020-12-10
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German food at it's best - just love it :-D Sausage man provides excellent service in getting me the food I want!
Spiel Boy . 2020-11-11
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Ordered bratwurst, pretzels and mustard, all arrived on time as expected and very well packaged. The sausages were excellent quality, super tasty and snappy. I froze the pretzels on arrival and then baked for 8m in the oven at 200degC. Again, great quality, exactly as they should be: salty, slightly crispy on the outside and soft and doughy in the middle. Perfect, will order again.
Cris Young . 2020-11-08
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Excellent quality. Very good service. Even when the courier service let us down (because they delivered three days late and therefore the product was spoiled), Sausage Man sent a new order immediately at no extra cost. Highly recommended, hopefully they can keep the same standards and have a very successful business.
Mike Fechan . 2020-10-28
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Not a good experience for us, Weisswurst were tasteless compared with other UK sellers, Delivery was late (Monday) even though we paid for Sat Delivery, so had to buy Hendel form local supermarkt, 2 glasses of Sauerkraut in the box were smashed and leaked out as appear to have been randomly packed,, so Wont be using again
Family Hub . 2020-10-13
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Received my delivery promptly today well packaged cooked my schnitzel already and was of the highest quality fantastic to deal with
Anthony Wayne Davies . 2020-06-22
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Absolutely fantastic sausages a bit pricey but you pay for the excellent quality
Mike Freitas . 2020-06-19
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Not impressed! Ordered a week before my party. 1st package got lost with currier, second package arrived a day later my party. Slightly defrozen,not sure how consumable! A whopping 60 sausage could be in the bin and Sausage Man still got payed...Hmm not recommended! How it is possibly a good, fair business.. Disappointed!
Krisztina Nimts . 2020-06-07
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The best sausages for your BBQ and hot dogs!!! Juicy and high quality sausages!!!! Highly recommended!! Driver professional and very friendly!!!! Well done guys!
Marianna Prota . 2020-05-02
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I got my first order today and I must say I am very pleased. Excellent prompt service and extremely well packed items. All in all a great service, everything looks fantastic I hope they will stay open to the general public in the future👍
Carl Worby . 2020-04-30
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Great products amazing tasting sausages. Delivery spot on best Frankfurters ever. Delicious with mustard and a cold Weissbier superb. Will order more very soon. Thanks again Accept no substitute
jonathan moorcroft . 2020-04-23
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Great service and fast delivery what more can I say thanks guys.
wayne burgess . 2020-04-18
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Delivered when they said they would, all frozen which was good as there are a lot of sausages. Taste delicious as well, hopefully stay open to the public in the future
Norry Smith . 2020-04-09
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The sausages are fantastic and the service superb will use you on a monthly basis from now thank you.
Richard Morley . 2020-04-03
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Thank you for such a good service and delivery we really injoyed our foot long pork sausages in your German style bread and will hopefully be useing them on our pub menu when we are able to open again after being close for the virus
Robert Cook . 2020-04-02
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Great sausages and very fast service. Will order again as they are all delicious
Bogdan Tănăsescu . 2020-04-02
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Top quality products at excellent prices. If you like a beltin sausage, you can't go wrong.
Scott Wilkinson . 2020-04-02
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Ordered a box full to keep my staff treated and fed while supplying the nhs,went down a storm. Great quality and great service.
shaun nutter . 2020-04-01
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I came across this company whilst looking for a company who would be able to deliver groceries during the lock down. I am so glad I did. I think that they are doing a brilliant thing by opening up to the public and helping people who are struggling to get to the shops. I placed my order on Sunday afternoon and received it Tuesday morning. Everything was excellently packaged and still frozen when it arrived. Everything was excellent value for money and I cannot wait to try it all. I know it will be good as our local German pub uses the same product (but charges much more for it). Thank you again for the brilliant service. I would highly recommend :)
Laura Davey . 2020-04-01
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I have just received my first order and I am very happy with it. The baguettes are lovely and the beef hot dog are delicious we will definitely be ordering again Thank you sausage man x
lynda rendell . 2020-04-01
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Super easy website to order from, quick confirmation of order and updates and Next day delivery - especially impressive with everything going on at the Moment.
Hari Sukarjo . 2020-03-25
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The level of service at this company is great. They try to make nearly everything happy. And the products are just fantastic. Everything I need to run a successful German Sausages stall!
Gregor Schröder . 2019-12-02
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The sausage man is a great company. Delivery is fast and the quality of the sausages is exceptional. Twisterlicious 19 Soho Square London W1D 3QN @twisterliciousuk
david hoskins . 2019-04-11
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A fantastic company to buy from. They have an efficient service and fantastic delivery drivers. Their Sausage experts on the phone are extremely helpful. I would definitely recommend everyone to use The Sausage Man as their wholesaler!
Mustafa Mehmet . 2019-02-05
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What can i say? BEST supplier Ever!! high quality german sausages and food products,fantastic service,fast delivery, staff are very Nice,polite and helpful .im very glad that i chose them.Highly recommended.JOELLA'S XX
Joella's Resturant . 2018-05-02
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Genuine, high quality german sausages and food products. Next day delivery or collection options are great. staff are always helpful. Our customers are very happy with the sausageman products we sell them, and we get lots of good feedback.
scott Glasscock . 2018-04-28
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The sausages are high quality,succulent and juicy. Friendly customer service and a grate team. fast and reliable delivery. I can only recommend to everyone.
Iuliana Halmi . 2018-03-15
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Very efficient and friendly customer service, always on time. Fantastic product and great value for money. Our restaurant is highly recommending! *Outside The Box
Outside The Box Islington . 2018-02-15
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Excellent service, excellent product. Top customer service from start to finish. Amazing feedback from customers. Thank you! Ashley (The Dukes BBQ)
Ashley Turner . 2017-08-03
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Their all beef hot dogs are absolutely fantastic and quickly becoming a very popular item on my menu. Great company to buy from, always deliver on time and everything is top notch.
Dan Bateman . 2017-03-20
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Terrible experience, first our sample box was missing product and now I'm trying place an order for which the first and second invoices were both incorrect as well as several of the product names being different to those in the catalogue. This is all very simple stuff that should no be causing me to waste my time. Responses to emails chasing these corrections have also been very slow. I will not be recommending their services, which is real shame as the product is very good.
Ray Blanco . 2017-03-08
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fantastic service , very helpful . would definitely recommend :)
Laura Solaris . 2016-11-08
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Excellent service. The products are first class and The Sausage Man will advise you on the best products for your company. They are honest and respectful yet very business like. They treat you as you would treat others. Honest, quality and a brilliant service. We wouldn't hesitate to recommend their service. We've tried others but the truth will out! .
Angus Berry . 2016-11-08
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I've used the Sausage Man for a couple of years now and in all honesty my experience with these guys has been excellent , they are always very pleasant and "Charles " who generally deals with my orders is always very professional and will always go the extra mile to help !!!!! I cannot recommend them enough . The product is second to none. Well done guys keep the great work up Regards Marek
marek bruchard . 2016-10-27
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Good communication, delivered on time and excellent, authentic products. Really added to my Oktoberfest event. Thanks
Russell Nisbet . 2016-10-18
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Great Wieners and Bretzeln for our Oktoberfest at the German Church. We wouldn't expect anything less from the Sausage Man!
Svea Polster Broughton . 2016-09-28
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I always take this sausages to Asia and all my friends and family they love it. Very delicious, good product from Germany.
Sitang Na Nakorn . 2016-09-14
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Brilliant product, fantastic selection of food and great quality. Needless to say the hot dogs are awesome! Service is great, quick delivery and friendly staff.
rupert wallace . 2016-07-17
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Michael and the team have always been professional and courteous on all the business dealings I have had with them. Nothing is ever too much trouble and even when I have been messing around with my order they have dealt with this and ensured I received what I required on the date specified. I would thoroughly recommend ordering from them - the quality of the meat is top drawer and the service is first rate
keith stanger . 2016-07-04
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Very Delicious & Good quality sausages I tasted
Charles Wesley . 2016-06-28
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I had an issue with the ordering but I have since had a call back to help me out and explain - they certainly have some passion for their product.
Luke Smith . 2016-06-27
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These products are by far the best on the market - but even more awesome is the service. Speedy, efficient - they think of everything you need! Thank you guys - you are the best.
Sue Robinson . 2016-06-16
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Tolle Produkte, prima Firma, sehr zu empfehlen.
Ingo Schäfer . 2016-01-27
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Always excellent service....superb product lines and prompt attention at all times....the bratwurst is the very best in the Uk.... memories of the blackforest newcastle upon tyne
Gunther Seebacher . 2015-09-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1384 Opinions
Not good at all. 7 staff and 4 tables and you are still left waiting for anything and everything. Ordered 6 dishes and 2 were not available. Asked for deserts and was given the bill. Staff are doing absolutely nothing and we’re waiting all the time trying to get their attention. I asked for another beer it didn’t arrive so had to chase them. No menus so we had to ask for them.