The Saracens Head Hotel in Gwynedd

Lovely place to stay Room clean and tidy and well stocked,various teas , coffee, bottles water and biscuits . Staff very friendly and welcoming Great breakfast and well worth the money Great food in the pub Lovely location We had a great 2 day stay and would definitely go back Ideal place to stay for climbing Mount Snowdon

We visited over a couple of evenings for drinks and on one night stayed for supper. The interior is very pleasant and cosy, especially when the fire 🔥 is lit. Staff are friendly and helpful. The menu contains the usual pub dishes, and portions are huge. We had the milder home made curry which was very tasty - though one was a little cold. All in all a good place to spend an evening. A wider range of starters would be good moving forward.

Stayed Fri night til Sunday morning- lovely room - basic pub grub but the breakfast is outstanding! Pancakes - huge amazing full English- veggie options - very good

Brilliant food. Piping hot lasagna and chips and lamb shank. Faultless. Go find this pub for lunch if you’re in Beddgelert!

Would just like to say a huge thank you to the staff at this hotel. We brought our dog for a little holiday and couldn't have asked for a better place to stay. Staff were all amazing. Food was gorgeous and breakfast was huge! Shame it rained heavily the whole time as we would have loved to find Gelerts grave. Would definitely book here again!

Stayed for one night while on a road trip through Wales and England. Great spot with a nice pub and restaurant. In a good location for hikers and travellers. Staff very nice and the rooms were very clean

Bearing in mind how busy Beddgelert was, on a lovely warm summer's day, this place was almost empty. The staff were lovely, but the food wasn't anything special for the sky high lunchtime prices. I imagine this place would be heaving if lunch prices were a few pounds cheaper.

Spent two nights in this dog-friendly hotel, needed a defibrillator after negotiating the stairs to “Rupert” room, which in all fairness, was spotlessly clean, and well appointed., though small. The weather was very hot during our stay, and unfortunately, the old sash window wouldn’t open at the top and we were afraid to open it too wide at the bottom because we had our dog with us - therefore, ventilation in the room wasn’t brilliant and we were uncomfortably hot, worsened when we went to bed under the winter tog duvet! (Are hotels unaware that summer duvets exist?) The first night was totally sleep-deprived - the light on the tiny landing outside our door was illuminating our room at regular intervals throughout the night as it apparently (according to a member of staff who my husband spoke to) has a faulty sensor, and apart from the light waking us, it was causing our diligent, little guard dog to bark, as he thought we were under attack! We were advised to put a towel at the bottom of the door where this faulty light was shining through the gap - but by our second night, we were so tired (dog included) we could have slept through a blitz! Breakfast was lovely, loads of choice, large portions, and served by a very pleasant, obliging young lady. We never sampled the evening dinner choices because on our second night when we wanted to eat there, we were told there would be a 45 minute wait, and by that time the kitchen would have closed for the night. The staff here (when they were around) were pleasant and obliging, allowing us to keep our dog’s sealed food containers in one of the fridges. We love Beddgelert and the Snowdonia area - but would we stay at the Saracens Head again? Well maybe - but certainly not in Rupert room.

I came to visit this Village and ordered two beef burgers and a cider. The moment the waiter brought my food, I noticed a fried fly right on my burger. The waiter saw it, and I told him that my companion and I couldn't eat the food anymore because seeing that scene made us nauseous. I asked for a refund, but unfortunately, they rudely ignored us. After half an hour, all the kitchen and floor staff attacked us, saying they couldn't refund our money. They all attacked me so aggressively that I had to record the incident with my phone for my own protection. They falsely claimed that we were sitting outside and that the fly landed on the food afterward, even though the fly was clearly fried in oil along with the onion rings. They refused to refund our money, and I had to call the police. The rude, impolite, and aggressive behavior of the staff was truly astonishing. In the end, they didn't refund our money, and I will definitely pursue this matter to the end. I am a restaurant manager myself, and I was truly shocked by such unethical behavior.

Meh. Fairly low quality at high prices. Arrived on a Saturday afternoon at about 3, a long wait at the bar, although it was not busy around the building; clearly understaffed. At least 8 people were in a queue with only one young lad behind the bar. £11.90 for two pints. The beer was served in the wrong glasses which must have been un-renovated, so it went flat quite quickly. We had some chips; they were okay, but it was a shame that only non-branded sauces were available, such as low-quality ketchup and mayo. All in all, we went in for a few drinks, had one, and left. That sums it up. Pricey drinks i could live with, i understand supply and demand in a nice area. However, the poor service and lack of warmth from the staff let the place down.

Came to watch the England game on Saturday. Great pub and great range of drinks. Well done to the girl behind the bar who ran the place on her own all evening. Great evening and good atmosphere

Great dog friendly hotel, super clean and tidy rooms with a delicious breakfast served by great staff. The dog friendly additions were fab.

Stayed overnight in freshly refurbished accommodation and enjoyed breakfast next morning served by friendly staff.

I'm not sure what's happened over the May bank holiday weekend but service is shocking - food not being served after 7pm on the Saturday evening and no food at 20 past 6 on Sunday ebening. Tables absolutely littered with glasses, almost none at the bar. A nearby table complaining that only one out of three people on their table had ended up with their food. The interior of the pub is lovely and obviously in a beautiful location, but clearly struggling with staffing issues.

Had a lovely time here, couple of cheeky beers. Staff friendly and helpful. Very busy place on Friday afternoon, had a good vibe to it. Price mark very reasonable, large sav Blanc and a beer £12.20. Money well spent, we will be back.

What on earth is going on in this dreadful pub? They actually told us to leave this eve because we let our son have a sip of his dad's beer. Seriously?! They asked us to produce ID for him! What a miserable bunch. Totally over the top and unnecessary. Go somewhere else in the village and hopefully you will be given better treatment.

Nice pub in center of village. Good pub food and helpful staff. Made to feel welcome and would visit again

Arrived and asked to queue which was only 3/4 minutes - seated and attended to by Daniel who was excellent throughout our visit - prompt service and great food - Daniel the star of the show

Stopped in here for a drink and because of restrictions I checked with member of staff if we were OK to sit outside he said yes and he would be out to take our order but he never came after a while he brought out drinks for other customers but walked straight past us then a group of people arrived and another staff member came out to take the order from them and ignored us so we left and gave our custom to another bar.

2 visits as we enjoyed sitting out in the evening sun after our walks. I recommend the Chardonnay! Covid safe and friendly staff albeit service is a little slow.

We arrived at this restaurant and were treated with the utmost courtesy and understanding. We had earlier arrived in the village and various restaurants had been recommended to us. On investigating the first one we were told we couldn't book in advance. We arrived on time for first servings and were treated very badly and refused entry. We were so grateful to the staff here at Sarasons. They took us in and served us a delicious meal. Needless to say we booked a table there for the following night.

Horrible woman on the door was not willing to move tables together so 5 of us could sit together, would nit let us sit outside in case it rained!!!! , abruptl unsympathetic totaly void of any feeling fowards our needs , went to the Royal Goat and had a beautiful meal , after reading the reviews people have left glad we were refused by this horrible woman who i think is mentioned more than once if im not mistaken

Virtually the only place open for evening meals that you can book a table in advance. Service friendly and quick, food good.

AMAZING STAY we booked this while on the way to Wales... and it was a amazing break. We checked in after climbing snowdon. And the staff were lovely. Even gave us a extra heater to help dry waterproofs. Zoe at front desk, was lovely and welcoming and helped us with any problems. Liz at breakfast was amazing, and even made the dogs a breakfast each of sauasges and biscuits. All the staff were very welcoming and chatty. And the hotel is very dog friendly. Its in a amazing area right night to the mountains and near the sea. The food was brilliant... burger was a big winner. And breakfast was yum . Thank you so much for a amazing free days, plus we even stayed a extra night. Defo be booking again.

We stopped off here just after the restrictions had been lifted in Wales so we didn't expect everything to be perfect.One of the male outdoor waiters was very dismissive and would not engage however apart from him the rest of the team were really good.The drinks took too long to arrive in fact they arrived just as our food had arrived which we had ordered probably about 10 mins after our drinks.The food was hot and tasty - we both had the burgers. It is definitely priced as a tourist hot spot though!

Would not come here again, staff were abrupt and rude, one evening lady of staff insisted on wearing hilarious stripy clown pants, and kept making sexualy suggestive comments about her hands being tied. This is clearly some kind of clown fetish bandage swinger establishment.

I am perplexed about some of the negative reviews as we had a lovely meal, super lovely waitress and the atmosphere was warm cozy and welcoming. There was a drunken lady complaining about her steak on the next table so not sure if the steak was substandard or if excess alcohol was to blame! I would defo recommend and will defo return - with my dogs next time :-)

Sadly disappointing as normally our meals here have been fantastic, and this place is special to us as we stayed here on our wedding day. However this time the lamb shank was cold so we had to return it, and when it came back the portions were much smaller. They did apologise profusely and gave us our puddings on the house which was appreciated, but we miss how it used to be!

Very helpful staff, all Covid restrictions in place but that didn’t spoil the amazing food, great beers and superb location

Weekend away with friends who i’ve not seen for 6 months. Arrived COVID rules out the way. Wasn’t asked to track and trace - did this myself. Staff without masks on. Customers stood at the bar ordering drinks. Sat at the table ordered drinks, all drinks bar one arrived. Ordered food and requested the missing drink. Ordered 2 sides to come with mains. About 5 mins later server walks out with the 2 sides and no mains. We asked where was the mains and the sides were took away and told it was going to be fresh. 2 of us ordered pasta which stated had mozzarella in and chilli, last came with tomato sauce and was cold. We then asked where the cheese was and another lady came over and was extremely rude stating we had requested ‘extra cheese’, we then told the server we didn’t want the pasta as it wasn’t what was described - I then didn’t request anything else as the food was just shocking. My other friend ordered a steak. Another friends meal still hadn’t come after asking many times and the response was ‘it won’t be long’ after 15 mins of everyone having their food and finishing it the burger came out ... no apology. The steak came around 10/15 mins later and was the wrong steak, we ate it as we really just wanted to go home as the evening had really been well and truly ruined by the staff. Asked for the bill which still had the pasta on even though we sent it back? The server wasn’t happy and i could understand his anger but on the flip side he had contributed to ruining our evening. We eventually paid and left, I then had to go to the pizza takeaway to eat as I hadn’t eaten all evening. A real disappointment and won’t be retuning.

We had a 3 course meal and all of it was delicious. Staff were lovely, friendly and welcoming. Not a thing to fault it here.

Our first night we ate here and my 7 year old grandson could have produced better food. It was cold, and looked like it had been just thrown on the plate. the chips were also hard

Very friendly staff but really average food highlighted by an extremely overcooked burger that nearly broke my teeth . Thanks to the waiter for knocking off £1.30 off my £13 burger as an apology but really you should have been paying me to eat it. in fact i should have sent it back as soon as it arrived which couldnt have been anymore than 5 minutes after ordering - clearly one burger that had been sitting on the grill for at least 15 minutes before we'd even ordered. First visit my steak was full of gristle and my wife's pork ribs were tough.To be frank wouldn't have gone back but such a limited choice at the moment in Beddgelert and as the first meal was OK it still fulfilled an option. on a positive on the second visit my wifes Sea Bass was nicely cooked. Annoyingly and i found a little bizarre on both occasions the waiters insisted on reading out, for all to hear, every item you'd ordered and the total price when presenting the bill. We got to know what our fellow diners liked to drink, how much they like to drink, what food they had had and how much they had spent..

Notice on door advising to wear masks but stood at entrance unsure of procedure once inside as no one approached us for 1/2 minutes even though they knew we were there. After getting someones attention, we were told to order drinks at till, then walk through to collect drinks at bar. Still not knowing where to sit ( most tables were reserved or occupied for diners) we were ushered into an empty back room ‘just for drinks’. To add insult , two glasses of wine £15!! Wow just wow!!! Will not be back.

Was one of the only places open in beddgelert due to covid and looked inviting. The food was fine but nothing special. We were quite close to another table so the social distancing wasn’t very good and it did get quite busy in the end. I’d come here if you just want decent food to fill you up.

Nice enough pub, good chips, very good service but not by any means fresh, think 1970s and you are there, the toilets are a high point

Friendly and welcoming big pub with pleasant gardens, and a streamside drinking area, with good food and strict CV19 ordering process. Very pleasant way to end the day

Good curb appeal, nice seating outside and good that it’s dog friendly.Unfortunately that’s the few positives. The food was dreadful especially when you are paying those prices and the service was equally as bad. We ordered fish and chips which had two big pieces of frozen watery fish and was then advised they had run out of tartare sauce (which it was supposed to come with). They had also ran out of mayonnaise and ketchup but was eventually offered BBQ sauce. Beer was nice (£5 a pint). The service was slow and unorganised and what was supposed to be a quick lunch turned into a whole afternoon waiting for menus, drinks, food and the bill. Eventually upon paying we noticed they had not applied their advertised ‘eat out to help out scheme up to a maximum of £10 per person’. We were told it was because our bill was under £40. Which was frustrating as if we were told we could have ordered starters and got the offer. Our details were not taken for track and trace. We haven’t eaten out at the alternative restaurants in Beddgelert but please try ANY of the other ones.

Lovely pub and a nice range of ales on offer but the food is terrible. Food was plain and could have cooked a better meal at the campsite

Called in for a meal with my daughter and granddaughter, not be going again, the chips on the kids meal deal was half burnt and rock solid, chicken wasn't fully cooked, (didn't charge for the meal) my carrots were hard ( six slices cut in half) and only one tablespoon of pots with a hard crust on, one piece of broccoli and a piece of cauliflower, only enjoyed the lamb shank at £16.95, the larger tasted like water, staff was pleasant but desperately need training in the kitchen (Gordon Ramsey comes to mind)

Nothing like as clean or as welcoming or as reasonably priced as competitors nearby. The furniture is grubby, the table cleaning is not thorough, the food is pretty basic. (The dog menu might be better - didn’t try it). The loos are unimpressive. Won’t be going back.

Comfortable outside tables, superb fish and chip lunch, and a drink, was all we needed, but a pleasant experience after cycling .. edge of village location may have made it quieter, maybe also because it is not a snack menu. Food served well and promptly. Thank you.

When we entered it was unclear on what there system was(during COVID). We had to go to the bar and and see what drinks we wanted and then go back to the front to order, then go back to the bar to wait for a drinks. While we were waiting for our drinks another customer poured himself a Guinness and necked it at the bar before leaving(the staff knew)!! Me and my friend both got a bottled cider(Orchard Gold) which were not cold and were overpriced compared to other places near by. On the table we sat at outside there were still glasses and some banana peels from previous customers, although I wouldn’t normally be fussed by an uncleared table I don’t think it is very covid-conscious to allow people to sit on one!

Arrived with friends for lunch, greeted well, but that's where it ends!! Lamb Shank arrived luke warm, with hard veg and little gravy. I asked for more gravy but the chef couldn't do that...... so clearly a popty ping!! Definitely NOT going back as noone even asked the question. Gutted really as whilst we're English we visit Beddgelert regularly.

Booked an evening meal here. Happened to be the last day of Eat Out to Help Out and we were kind of glad it was as wasn't worth full price. Lamb shank was poor quality for a restaurant, burger was quite dry, ribeye steak was very stringy but tasty. Katsu chicken curry was nice. Service was mixed. Might be a Covid thing but hate plates being taken from the table before the entire table is finished. Won't be rushing back.

Had lunch here and I think the serving staff were a little overwhelmed and undertrained. We had the burgers, which were fine but a bit pricey for what they were and the chips were certainly very average. We didn’t get the burgers we ordered as the person taking the order made a mistake. For pudding I ordered the tangy lemon tart with blackcurrant sorbet. It wasn’t particularly tangy and instead of a delicate sorbet it was loaded with what appeared to be berry jam. I was not very impressed. This was not helped when the waitress apologised and told me it was a shame as the blackcurrant sorbet is really nice. I’d go somewhere else rather than here, until they can get to grips with the volume and train the staff.

Zoe was very accommodating and managed to fit isn’t in last minute which was lovely. The service was excellent and the food and beer was perfect. You can’t go wrong with this lovely little pub in Beddgelert!

On the 22/08/2020 we visited the Saracens Head for a drink and I’ve never seen such a rude member off staff in all my life.I’m sure she was a manager! she had dark hair and wore glasses. She was very rude in the manner she spoke to customers and her own staff.And to top it off a customer wanted to book a room at the front desk but the hotel was full for the night (on the system) so in order to make that booking they had to over ride the system for that to take place just for another customer to make a booking online and not the original customer in question!!! Leading to a phone call to cancel the booking of the online guest only to start laughing uncontrollably at his surname on the phone. Disgusting and unprofessional won’t be visiting again.Also maybe make it a bit more clearer with signs that you order your drinks at the front desk and not straight at the bar.

On arrival we were welcomed by a lovely welcome, for both us and our dogs. (whom were given treats) Drink ordered, quickly and arrived.food order taken and arrived promptly.(Including the dog menu, which we treated the dogs to) thank you to Zoe and all the staff today.Would recommend and will be returning .

Beddgelert had suffered the worst flash food in living memory just three days before our visit. But the Saracens Head was open. We arrived at about 1.00.pm Friday and were greeted by Zoe the duty manager who was friendly and personable. We were taken to a table where we were served by Max a student from California. He was also very friendly and quickly struck up a lovely rapport with my wife and I. We were due to have a full evening meal later elsewhere and so only had a snack. Both of us ordered Welsh Rarebit and coleslaw which was served very quickly. This is a licensed premises which is doing it’s very best to ride from the ashes of lockdown and apart from failing to ‘track and trace’ all other pandemic protocols were in place. We had a lovely lunchtime and wish Zoe and her staff well - (Zoe had helped some of them get home on Tuesday wading in a human chain through waist deep floodwater). They deserve success.

On a recent visit to Beddgelert and struggling to find somewhere for a coffee break inside we were directed to the Saracens Head on the main road through Beddgelert. From the outside the building looked promising, well maintained and modern with an outside area across the road next to the River. We chose to go inside due to the inclement weather. On entering the premises we discovered that it was very dark and to say the least rather grubby. As we only wanted a drink and maybe a small bite to eat we decided to give it a try and were shown to a table for 4 next to the reception area. The menu wasn't promising and only drinks were ordered 4 in total, 1 metre, 1 capachino, 1 Americano and one tea. After a wait of some 10 minutes the Americano arrived followed 5 minutes later by the latte and then another 5 minutes before the capachino and then a further 5 minutes before the tea which on arrival was cold and presented with an obviously dirty cup and saucer which we returned. The staff were unable to communicate properly due to a lack of spoken English (no fault of their own and whilst we were present a female who appeared to be in charge was rude and aggressive towards them. Prior to leaving a trip to the toilet was required. I was shocked by how dirty they were and the condition of them. There looked to be brown mould on the walls and both the radiator and hand dryer were very very rusty. My wife suggested that the ladies toilets were no better. It is a long time since I have visited an establishment that has been this poor in standards and my advice to anyone considering a visit would be to give it a miss. A big no no I would say. And by the way. They are dog friendly and serve doggy meals. No thanks.

Went here for lunch in August 2020. Lovely inside, loads of character......food was really nice. Well presented and good range of choices. Reasonably priced as well. We are out loads during our holiday to Wales and this restaurant was the favourite of my kids and I. Will return on our next holiday to Snowdonia.

Especially in these very different times, we have to say how fantastic the staff are here.Everything was great about our visit to the saracens head, but the staff are an incredible asset. Zoë was brilliant, i get the impression she may be the manager but what a fantastic overseer. So helpful very much in control and looking after the customers interests. Thankyou very much

Lovely afternoon drinks by the river. Very friendly, accommodating staff and a picture perfect location. Everywhere was lovely and clean, even on a hot summers day.

Stay clear. Seemed like a very stressed atmosphere. No one knew what was going on. We booked a table. But we were left to our own devices. We had to find a server to order food, drinks and cutlery. Starter came, lettuce looked sad, frozen and missing cranberry. Mains came, salad for the Ceaser salad was iceberg lettuce and chopped tomatoes nothing much else. My partner had the £17 burger which was dry and was just a mess. We had to find a server for our cutlery which left our food cold. Asked the server if we could have tomato ketchup and more wine...he didn't come back or the original waiter. We gave up and didn't eat the food. I think weatherspoons has better quality food/service. Seemed like everyone around us had problems too. No covid-19 regulations by staff or other customers.Big ups for not charging us for the food I hope the owners put in a better system for the poor staff who are running about stressed.

Stayed here with our dog on a last minute booking after extending our trip, lovely place to stay, very welcoming to us and our pooch! Rooms are clean and well decorated and the breakfast was exceptional, would highly recommend

Awesome little place, really friendly staff. We stayed here for three nights and had dinner there each night too. Zoe really looked after us, especially considering the Covid restrictions in place. Me and the Mrs loved it!

We enjoyed a lovely lunch by the river, across the road from the pub. It has a varied menu, with a selection for children, and even treats for the dog! I had the mushroom starter, which was a generous size, while my friend had the garlic risotto which she said was delicious. I wish I had had room for dessert, as they looked amazing. The only disappointment was the side order of seasonal vegetables, which was very small, and tasteless.

As a large group (15) we were thankful for the accommodating staff, especially on such short notice. Zoe was very friendly and took it in her stride.They seemed to get the whole groups meals out at a reasonable pace and all together. I can say that the mushroom risotto was tasty. As there was a couple of vegetarians in our group we were impressed with the six vegan and veggie options.We were staying in the village, so a few of us also returned for Sunday lunch. As there was no veggie roast option we were grateful for them creating one using the 'garden burger' patty with the usual Sunday lunch trimmings. Although, the ones who did have the meat roasts commented that the gravy was a little strange; more like a soup rather than the usual gravy, which some enjoyed, some not so much.So in summary – good, friendly service and okay pub grub.

After a long days trekking we decided to have food and drink at the Saracen’s Head, the only pub in Beddgelert that wished us a warm welcome. The food was fantastic and the service from Zoe was excellent. She was friendly, polite and above all very accommodating. We would recommend this pub to anyone from the lone trekker to the family in wellies their canine friends.

We booked our New Year’s Day dinner for four people back in November , we arrived in Beddgelert a 4 hour drive for us two days before New Year’s Day .new years eve we went for a drink in to the bar and asked were we all ok for our booking for 1 o’clock the next day ,the lady behind the bar said yes all was ok and let us see a menu ,New Years day we all got dressed up and walked down for our meal only to be told the place was shut until 3.30 and not doing food ,she said we should have had an email that we haven’t had !disgusting !

Booked in for an evening meal, waited an 1 1/2 hours to be served what can only be considered a very mediocre meal. A welsh stew contained only 3 pieces of meat..refused to pay £13 for it. Very disappointing meal...would not recommend

As bad now as its sister hotel the Royal Goat . Bad service , rude staff and a horrible atmosphere. I've been going to beddgelert for 20 years now and avoid these places like the plague.

First the positives-~ Great location.~ Easy parking to rear of building.~ Nice decor that has been updated recently.Now the reality check-~ We stayed in December and were told by the check-in lady that the heating hadn't been on and the room could be a little cold! Understatement of the year and we abandoned the room to go to a local pub to warm up for the evening. On return the room was just about warm enough to sleep in. Met another couple in the same pub who did the same- bailed from their room like us.~ Ditto at breakfast- freezing cold dining area and when mentioned to staff was told "It's winter you know!!"~ Even though the room was decorated nicely there was mould on the bathroom walls, no plug in the sink and the tops of the taps were missing- bizarre.This place would be great to stay in summer, perhaps avoid at colder times of the year. Food has very mixed reviews.

How upsetting to come back to a hotel we visited before to enter a lounge where every table but one was covered in plates food scraps and used glasses. The staff whilst friendly made no attempt to clear any of the tables so strange and not over busy . Can’t comment on food as we left maybe a bad day at the office?

They managed to squeeze us in which we were thankful for. The gluten free options were confusing as the menu suggests there's very little, but the waitress was helpful in finding out from the kitchen more details and there were actually many more options. Food was a bit disappointing, but seeing the other food being brought out, it looked like there were some better options.

The worst food I have ever eaten ....catsu curry was a over sized burnt processed chicken nugget , curry sauce ,tasteless and £21 steak came within frozen chips

The fact that most places were closed for the season, we were pleased to get a reservation here for dinner. That turned out to be the best part of the evening.Service was slow, our appetizers (mine was stuffed mushrooms) tasted like a pre-made frozen app they buy and heat up. When the waiter cleared the plates, he reached over the table, scraped food onto one plate and piled everything up so he could remove it in one go, crashing and banging china as he worked.Food did not improve, I can’t even say it was mediocre, with a glass of wine to accompany the main course of one guest never delivered. When we mentioned it, the waiter ran and brought it out even though he had cleared the main course dishes.Ordered the apple pie and custard sauce for dessert and it had obviously been microwaved and the custard sauce made from a mix, like Bird’s Custard Powder. To top everything off, when we were paying the bill, they chose to charge it in US$ on our card, with an outrageous exchange rate.Altogether a horrible evening. Would never eat here again.

We decided to head out for something to eat after a long day exploring and walking up/down snowdon, and stumbled across ‘Saracens Head’ it looked lovely from the outside and had a cosy interior. We opted for the ‘Ribeye Steak’ and ‘Mountain Steak Burger’. On arrival to the table the burger was less than disappointing, the ‘actual burger’ was luke warm, the chicken cold, the bacon cold, the burger bun stale, the cheese non melted. I brought this to the waitresses attention, and she stated she would return it the kitchen and a fresh one would be made, to my amazement 4 minutes later another burger appears - pretty quick for something that made fresh! This time the top of the chicken/burger etc was hot-ish but the underside cold - it has very clearly been deconstructed and put under a grill as this time round the cheese was melted to within an inch of it life, one onion ring was piping hot and one stone cold, and the bacon crunchier than crunchy. I politely said the to what I now know to be ‘supervisor’ that it was still not hot, and most certainly not ‘fresh’ - she became very defensive and told me that she had watched the chefs cook it ‘fresh’ with her own eyes (while my food was being cooked she was actually pottering around the bar) and that the best she can do is just give us 10% off the bill. I tried to explain that the principle is it’s cold, and asked her herself to ‘feel’ it - she obviously refused this heaven forbid it was actually luke warm and she’d have to agree. During our less than impressive yet extremely overpriced meal, we could hear the supervisor moaning about us to every tom, dick and harry. The chef then appeared and she made a point of highlighting very loudly that they’d received lots of compliments on the food and not to worry about us because she will be giving us the bill and that is what we will be paying - we never said we weren’t going to pay. She went on to elaborate on how she is sure this will end up on trip advisor because people never post the good do they. Now, you are right, this has ended up on trip advisor because the food was less than impressive, it was incredibly over priced and your attitude was awful. You made us feel incredibly uncomfortable and we couldn’t wait to get out, we obviously decided not to have dessert/coffee as we didn’t want to waste yet more money on overpriced less than mediocre food. We received 10% of our bill which was about £4.50, it came under the heading of 10% Locals - I’m glad you look after your locals because you’ll need them!

Been here a few times. All I can say is the atmosphere is quite nice and the staff are friendly and very attentative. However food isn't great. It's ok if your tired from walking all day and you need something to eat, but if you are looking for something more refined do don't bother. Little bit expensive for below average food.

We had eaten here in the past and really enjoyed it. We ordered a Antipasti Platter at £17.95 as a shared starter. Most of it needed to be eaten with bread and it only came with a few slices, so we asked for more bread. When the bill came, we had been charged an extra £3.95 for the bread. The food was very good, the waitresses were lovely, but they were very short staffed and our main dishes arrived before our starters and plates had been cleared. Then we had no cutlery, etc. It is dog friendly, but when we next return to the area, we will not eat here again.

We stayed here bank holiday weekend and into the next week for four days and took our dog they were very very friendly we only had one meal and that was good ,obviously very busy at the bank holiday weekend but found most staff to be very helpful and attentive The rooms were clean and looked like they were recently renovated

bad food and frosty staff told by bar bar staff chefs dons't understand English and has tried to tell them about roast dinners but they don't understand. IF they can't cook it dont serve it

The Worst meal I've ever had i wouldn't have fed this so called Sunday lunch to rats let alone a dog. it resembled a a frozen ready meal but they don't taste as bad as that. the Yorkshires was the best thing on the plate so thank you aunt Betsy the gravy was orange and didn't taste like gravy the broccoli and colli was fresh shame they forgot to cook it. when they asked about how my meal was i remarked on how hard broc and colli she simply said is it to andante, i felt insulted especially as the rest of the meal was mush i did eat some of the meal to give in a good chance to redeem its self, I Didn't want to pay for it however i felt i should (didn't want steal) so went to pay i was asked again how was my meal was i said terrible and explained she old me the the chefs have been told but as there not English and i don'y think she meant welsh either, she said what can she do as she has told the owner and and what-else can she do I REPLIED EITHER TAKE ROAST OFF THE MENU. SHE SAID THEY WOULDN'T DO THIS OR SACK THE CHEF. I Was given a measly 10% off that was the best she could do, i took it left feeling RIPPED OFF ate here 8/9/19 I'd Never eat here again.

Highly recommend. Staff all friendly and helpful, room very clean and well presented, overall appearance of hotel well kept, meals good, breakfast excellent.

My daughter and son-in-law were staying here while I was staying at Bedgellert campsite nearby in my campervan. Their room was beautiful overlooking the river. The food was great. I would recommend the Mountain Burger !!

Nos quedamos dos noches aquí para bajar las revoluciones de un viaje de tres semanas, un hotel familiar bien atendido y con buenos desayunos.

My family and I were recommended that this restaurant was good for food - definitely not case!

A group of us stopped of for dinner here, we were warmly welcomed and shown to a table. The food arrived promptly and the portions were good sizes. I did feel however, that the food was a little over priced for what is was. The staff were friendly and the overall atmosphere pleasant. It was nice to have a drink out the front of the pub in the nice weather.

I visited with my Mum while we were staying in the village. It looked really nice and had a great menu. The setting along the river was beautiful and inside was also lovely.

Friendly and quick service but the food was not enjoyable. Our chips were undercooked and the peas overcooked. The side of vegetables was a pitifully small bowl of (what seemed to be) frozen veg that was now limp. Sadly, not a good eating experience.

Came here for dinner, what a mistake. Booked a table for three, they had reserved a table for two. Wrong drink order. The waitress didn’t know the menu. Meals we had were the steak and the burger. The steak was ordered medium rare, came out rare. We had asked for no chips with one of the meals and instead swap to a salad. They proceeded to charge extra for a side salad, when challenged the waitress became very defensive and insisted she had explained this. The burger patty was not homemade. Was meant to come with a salad, there was one wilted lettuce leaf on stale buns with chips that tasted like freezer burn. The number of times we heard the word ‘sorry’ in the restaurant confirmed our unfortunate meal was not isolated and others had issues.

Had evening meal here whilst staying here over night the cod and chips both of us got was superb. In fact someone else ordered it and my wife saw you got two fish on your plate. She asked for just one , even for me one would have been enough but I ate both, nice and tasty experience!

Met up in the area for a friends birthday. Sunday roast was really nice but could have done with being hotter. They forgot one meal, but it was a large party of us. I ordered a pudding which was also forgotten. Expensive for what it was but overall nice.

Came in for some lunch after walking snowden, service was amazing can’t fault that, unfortunately the food was poor. We ordered roasts and the food was awful! The gravy was like greasy veg water that had a grease film, the veg was raw and hard and the potatoes were boiled not as per the ‘roast’ on the description and unfortunately the Yorkshire puddings were clearly frozen ones! Being that the roasts were £13-14.75 very disappointing!

Had dinner at the Saracens Head, very helpful restarant staff suggesting menu options for Gluten free, efficient service, great food and elegant restaurant surroundings.

My Dad took me to Beddgelert on a miserable wet Wednesday!! We stumbled on this place and stopped for a quick lunch, it brightened my day! Luke aged 9

Called in for an evening meal. Very slow service and when the meal came one dish wasn't properly cooked, hard peas and rice and the other meals, all the same, we're smothered on so much sweet chilli sauce I can still taste it the next morning. Not impressed and won't be going back.

It was a delightful sunny friday evening when myself and fellow gentlemens decided to give this place a try! Being a big group of about 13 of us they said yes and we were so happy and gay about it. So for that, 5 stars. They were so accommodating to us and took our orders. The orders started flying out and wow it tasted great and was worth the wonga we paid. But then the devil appeared within the eyes of the waitress when she bought out the dreaded Lamb Cawl. None of us had ordered this delicious brothy bowl of goodness and she was not happy, automatically blaming us for the mistake made while the food had been requested at the counter. A very rude response from her thinking we ordered something and then changed our minds. Well she came out about 15 minutes later to then ask what two members of group wanted. Which we asked for the original items, to her response saying 'No sir, what do you want' in quite a patronising way. Well we finally got the orders and then magically two other dishes appeared at our table, we did say none of us had ordered them but the waitress said she doesn't care we can just have it. Anyway food tasted good but they couldn't run a bath but we had a good laugh with the waitress Louise who was really nice to us but no free beer.

Our holiday lodge is near Beddgelert and we love to eat at this great place with its views over the village and its front patio looking out over the high street and the river

A lovely place. Dog friendly. Tasty food with good service. Comfortable and friendly. A great atmosphere.

Restaurant empty but numerous tables showed as reserved. Took an age to get served even though they were not busy. Menu not bad and we tried the steak burgers. When they arrived, the burgers were over cooked and rubbery, the bacon was steaky and very fatty. The brioche rolls were dry and seemed stale. We didn’t mentioning it to staff, we just won’t return.

My only dish was a main IT WAS ABSOLUTLY TINY (very small portion ) complained but got no response didn't whant to know....

Lovely range of starters and main courses to suite everyone. We sat outside which was really nice . Friendly staff and dog friendly.

We visited the Saracens Head on a Sunday afternoon for a drink and a meal we arrived about 4:30 and were told that we could not order any food until 6 p.m. so we decided to sit outside and have a drink until 6 p.m. one of our group went to the bar to order drinks which took forever despite only being one or two people in the bar at the time. At 6 we went into the bar restaurants area and after a short while we gave our meals order. Four of our meals arrived within a reasonable time we had to ask for condiments as there are none the table and no one bothered asking .One of the meals was lacking in content as described on the menu we had to ask for potatoes which should have been on the plate we waited for the 5th meal but it never arrived during which time the four other meals began to get cold. We asked one of the staff about the fifth meal but it appeared to have been completely forgotten about.We got the fifth meal eventually and due to the delay did not charge for it.The Sunday roasts were average but the fish and chips better. It's a lovely Hotel but seems to be very shambolic in its organisations .

Just returned after taking sister for her 70th birthday treat at her favourite destination Beddgelert. Saracens Head is in a great location and the decor is lovely. We ate here on our first evening and food was good. We did have a problem with bathroom from first day and a plumber was going to be checking the problem. It did spoil our time here a little bit as not too pleasant a smell. However Dave who I think must be the manager or owner was very apologetic and has offered me a free night if we decide to return which I thought was acceptable, although on reflection maybe it would have been better to just have deducted one nights accommodation as I probably haven’t got the opportunity to return for a while.

Visited here on a wet September afternoon. Although we were too late for the lunch menu was very nice and friendly

We were staying in the village and came here for our evening meal one night. We were disappointed with the menu choice and especially the prices, which, for ordinary pub food were high. One of my friends opted for just soup because she was on a budget. I think I made the best choice with Chicken Caesar salad because at least I felt I'd had a reasonable portion. My other friend ordered a fish cake which arrived with the tiniest bit of salad imaginable - and that was the meal! Needless to say we ate elsewhere in the village on our second night and had a really good value meal. I certainly wouldn't eat her again by choice.

My wife and i have just had a meal at the Saracens Head.It was very disappointing - the sort of pub food typical of 20 years ago. Tasteless , rubbery and totally laking in imagination .We definitely won't eat here again.

Four of us had a pleasant meal at Saracens Head. We had the cod which was fabulous, Welsh Stew which was more like a soup, and burgers which were a little disappointing served with limp salad leaves and one small piece of tomatoe. On the bright side, the chips served were amazing and the staff friendly.