The Sands Bar & Grill in Suffolk Coastal

Had a well earned rest and lunch

Arrived near to closing but they very kindly cooked some meals for our grandchildren

The worst customer service I've ever experienced. Rude to customers and staff, not nice.

Lovely food, very friendly staff clean areas fast service and fantastic value for money with a good selection of products.

Last Sunday we came to Felixstowe as a family including one of our grandsons. We arrived quite early so ordered 6 breakfasts from this place on our arrival, but wish we had not. The breakfasts were genuinely very poor indeed and one still had a frozen block within the hash brown i.e. the food had not been cooked properly. My son was so annoyed he took it back and was refunded. However, the quality of the breakfast was extremely poor overall, now wished we had gone into the town centre for food.

Be assured of a good welcome here. Beer is excellent too.

Just finnished on grandsons car, went and had a lovely cold pint here with my grandson great service and friendly staff.

Nice coffee no cake on show so didn't bother. It was only 11.45 no inviting!!

Really nice people. The owners make us feel so welcome

35 min wait for 2 coffees and a tea is too long. People that arrived 20mins after us got their drinks before we did. Will not be going here again

Only sat outside with a coffee, so I never got the full experience

We always stop here for drinks when in Felixstowe. Can't really comment much on the food as we've only had chips and a bacon baguette, which was delicious I might add. Its a lovely place to sit and watch the world go by! Plenty of seating inside and outside, would highly recommend.

Staff and food and drinks great. Shame there were less than 10 customers, which made it feel tired and cold.

Very quiet , nice place. Staff friendly.

Friendly welcome. Had a full English breakfast which was very nice. Would recommend.

Under new management and the menu is much better . More choices and reasonable prices. The new decor is lovely and is capable of sitting large families together if needed .

Had a nice coffee & a sausage roll which i asked if i could have it heated of course no trouble

The food was so nice! We ordered 4 baguettes and each one was to our satisfaction. Loved the coffees too! Would probably dine here again :)

Excellent, "Mother's day" so restaurant was very busy was told when ordering there was an approximate wait of 25 minutes for food, was also a bit of a wait for our drinks (but was sorted ok), food came was very hot and well presented (order of chips short quickly sorted) really enjoyed the meal, staff were very pleasant would go again.

Fabulous food & staff accommodating with menu adjustments. Only criticism tables tend to be sticky.

Really lovely view of the sea and the best cup of tea ever.

Great coffee!!!! Brilliant service!!!!!

Great service, wonderful fish 😁

Lovely hosts and wonderful items make the decor amazing

We recently visited Felixstow for the first time. Loved it there. On our first walk out stopped at Mannings Amusments. We then decided to have a burger in the grill attached to amusments. Sands Bar...Waited 40 minutes for food which was the served on a scratched and stained wooden block. Now being in the catering buisness I know this is not hygenic, why not use plates?.Outside seating needs a good clean and some of staff need to look a little smarter and really need to go on a customer service course.. We never ate the food as if this is how it is served ,then I do not trust how it was cooked. We would have complained but , the staff was already being repremanded about thier behavior and reminding them were at work by the boss/manager. Needs attention

Very helpful staff .lovely food

Best burger in Felixstowe. Lovely friendly staff. It's a now go to place

Waitresses really tried making a problem about how long the wait for food is cause they "can't get food out quickly" as they "were already serving a table". Waited for food for over 45 minutes whilst watching full plates of food being SENT BACK to the kitchen. Staff super unfriendly and not approachable at all, tables are sticky, and the atmosphere is dead

Love this place good food friendly staff

Basic fayre but friendly and efficient staff

ABSOLUTELY fantastic loved it here food WAS awesome and extremely well presented very happy will highly recommend

Expensive for what we had never again

Table not clean, arms kept sticking to it Disgusting tasting coffee and breakfast tasteless and over cooked Waitress on entrance quite sullen but the other one was pleasant

Lovely, tasty, hot food and quick service, very happy with my visit

Food is very tasty and worth a visit. Nice and clean and staff very helpful

Excellent food and service. Food did take a little while to arrive, but it was a busy lunchtime so to be expected. Lovely atmosphere and a clean, well presented venue.

Service was slow waited 15-20 mins just to be served. I ordered 3 baguettes,after 30 mins we still hadn't been served our baguettes. When enquiring they said they would be ready in 5 mins which they were. I ordered sausage baguette with no onions.. However they bought out a baguette with onions... I told the waitress and she took the baguette away and bought back a "new baguette" and told me she had bought out someone else's baguette. When eating my baguette it was quite clear they had just scraped the onions out of the bagette and sausage as they both tasted of onion. I really do not rate this place and have concerns for anyone who has allergies.

THOSE DAMN RIBS!!!!! this place needs an award!!! Amazing flat out amazing. The burger was perfectly cooked presented and made with care. The owners are stand up people, she's a star and he's a great laugh, the staff are brilliant and the range of drinks awesome, we'll be back and I'll push as much business as I can to you... oh and I'll look out for the pixie boots mate 👍 thank you

Good service and a lovely meal. BLT and chips, bacon melted in your mouth.

Good simple food right on the seafront. Though the jacket potato with prawns could have had a few more prawns.

We love this place, the food is really good & the staff are excellent, really friendly!

Ordered two children breakfasts pitiful size even for a child sausages made from old boots, rock hard and very hard to even cut, egg swimming in grease and a few baked beans for an extortionate price, used it a few years ago when we had value for money.Not now! Avoid as can only give 1 star. would have given none

Staff shouldn't be so stressed. Received by moody and rude waitress. No house specials or steak like showed on menu photos.

Staff so friendly and very helpful. We enjoyed a little snack and relaxed.

Food was good . Staff and owner were very friendly and happy

Good coffee good service nice surroundings and very polite staff what more could you want.

Cracking experience, staff were so lovely and had a right laugh. One of the happiest places I've had the pleasure of going to. Would definitely recommend 👌

My family and I visited for a meal on 2nd August and it was fantastic. The salmon was perfect and the garnish it sat on tasted fresh and really added to the overall flavour of the fish. My 12 year old son had his first steak and really enjoyed it he said he would have it again. Overall I highly recommend this restaurant and the owners and their staff were so friendly, will definitely be returning for more meals.

First time eating here, food was OK service was slow, unfortunately don't think I'd eat here again,sorry guys

Sat down outside and ordered 2 Cod and chips with peas and 2 large cokes. After waiting ten minutes, young lady came out and said they had run out of peas !!! She then informed us that if we didn't mind we could have some salad instead or wait a few more minutes as they was going to send someone to the local shop to buy some peas. Wo opted to wait for the peas. BIG MISTAKE. Ten minutes later our food arrived, a piece of fish on top of some chips in a small frying basket and about twenty peas each in the smallest bowl i have EVER seen, and our fish was that cooked you could pick it up from either end and it didn't bend ! As we stuck our knife and forks into the fish there was an explosion of batter all over the table !!!! Even the people on the table next to us started laughing, as they could see the state of the poor fish they gave us. We decided to not even bother staying there, and although the staff were very friendly and apologetic, offering to cook us something else, we decided that if they was happy to serve something that bad, what would the next offering be like. Shame, as I said, staff were very nice.

Lovely place. Lovely staff. Thank you

Great service!! Great food!! Slight mishap with our order but can not fault the way it was dealt with. Highly recommend and definitely will be returning.

Absolutely awful breakfast, cold with burnt sausage, will never go there again

Ate here tonight with my partner, we ordered a mixed grill and fish and chips. We waited 50 minutes for food and in that time 2 tables that came in after us got served first. Food was just ok, my fish wasn't hot but after waiting that long for it I didn't complain. We won't be back again

Had a burger there, raw buns not grilled at all(cold), only meat was a bit warm, everything washed from taste. Mess in toilet, lack of tissues, taps... working sometimes. Dissapointed however staff was nice.

Lovely meal, with lovely people. 5 *

Staff are rude & staff not wearing mask correctly. Food is terrible!

We had a delicious meal here today. Staff were helpful and efficient. Lovely relaxing welcoming place! Definitely be back regularly!

2nd visit even better than 1st..... Great staff and environment.....Gotta go again very soon.....X.

Our order was probably a little complicated to take by a lad with a tablet. 3 people ordering the same food, repeated 5 times...In the end we had to remind about the rest of our order. We got complimentary onion rings for the delay though... The food was fine, fish & chips, tiny bowl of frozen peas ( defrosted ;) ). Delicious garlic bread.

I would like to thank the management and staff for the excellent service they provided to our family on Saturday 31st October. Everyone was impressed on seeing everyone s meal coming out the same time , piping hot and delicious. The staff were very polite , went out of there way to provide table service to an excellent standard. We will certainly be using the restaurant many times In the future it’s a shame it has to close the doors again ref to Covid . Once again Thankyou for making my sisters 60th a great birthday to remember, regards Jane Whitehead xx

Good service, staff friendly, food was ok

Food is 5 star, service and cleanliness is 5 star......but very disappointed on our recent visit. Waitress never wore a mask or visor and no details were taken for track and trace. Won't be going back until they get more Covid savvy!

Definitely the best food in Felixstowe, the owners go above and beyond to make the dining experience 5 star. Highly recommended.

Called in here at lunchtime on a cold, windy day & had our 2 dogs with us. We asked if they took dogs & were told we could sit in a small area by the exit. A very friendly young girl served us & bought a bowl of water for the dogs. We had sausage baquettes, one veggie, one pork which were both nice. We called here earlier in the summer on a pleasant day & sat outside. Will definitely be going back.

Our two families visited this restaurant in August. I wanted to share my impressions: we had a wonderful time, the environment was very beautiful. The service and staff are awesome and professional. The food is perfect and very tasty. I highly recommend everyone to visit. 9.5 out of 10

Good food and friendly service.

+ Waiting staff very helpful and attentive + View/location is good - Portion sizes not particularly big given the price - Food was a bit greasy - Service for food was a bit slow, though drinks came promptly

Great food great service the owners just want to make us happy and enjoy are time their. The waiteries are so friendly and helpful. In all the best place I have found for a relaxing coffee or a full meal .

We stumbled across this fabulous family owned and happy staff restaurant.. the steak was the best we have ever had and that includes from the good ole USA! ..lovely place great chef and reasonable prices!

Lovely meal, friendly staff, good value

2nd visit in a week, lovely owners and great food. We'll definitely be back

Better than most seaside eateries

Brilliant service and lovely food.

Fish and chips were excellent and the young lady working there gave me and my wife a lift to the railway station. What fantastic service

Horrible experience. We ordered 4 different burgers and could not even finish one. All of them smelled funny and tasted acidy, not really sure whether they were fresh. Fries obviously bought in bulk were greasy and undercooked. With the meal we only got a teaspoon size of tasteless salad. The interior and lack of people should have been a huge stop sign, however while looking at the prices you may think they really know what they are doing. They definitely do not. Would never recommend to anyone, even the fast food burgers taste better and the are half the price we paid for ours. Seriously, STAY AWAY FROM THIS PLACE!

Great place to eat & relax, the service & friendliness is a 10 out of 10. Copas Bar upstairs is just as good, run by the same family. The bar is good for private functions too.... Parties etc....

Only popped in for a coffee whilst wife went on a (short lived due to Boxing Day weather) greyhound walk. Very friendly atmosphere- will definitely return

Not nice at all. @ to top it off some women changed her baby at their table. Never again not worth the money

Long wait for mediocre food. Bacon was practically still oinking when it came out in a burnt baguette.

The bolognaise is actually lush.

The ribs are so... Good. With the sauce it is extra special. The dining room looks so nice. With views by the sea as a plus.

Great tasty food at value for money prices. Super friendly staff. Also a lovely place to stop for just a drink and a chat. Love it here. Highly recommended :)

Great food. Friendly atmosphere

Couldn't recommend this place enough!! Having visited this place over the weekend and having watched its previous decline, it is so nice to see it has new management that have really improved the place. Staff were welcoming and friendly, food was perfect and they even amended my order to something not on the menu, simply due to personal preference. The new owner is a complete barrel of laughs and is very friendly and accommodating (especially when it comes to tequila!! ) Again, I cannot recommend highly enough!

Really nice place and location, however gents facilities need sorting out asap.

Excellent service from the owners and staff they made my family feel very welcome the steak was done to perfection i even sent compliments to the chef i will defiantly be back again great value for money highly recommend this bar and grill

Just been and eaten In this place. awful food served barely warm took ages to be served . I had a cheeseburger tasted like a rubber one wilted salad in it left all mine . Partner had mixed grill and it looked anaemic like it wasnt cooked . RIP of prices for what is is avoid

Amazing food and it is all great prices and well worth going and all the members of staff are respectful people

I had a lovely meal yesterday, crispy onion rings a lovely juicy burger and chips cooked to perfection. Not only was the food amazing the staff where welcoming, friendly and kind. What a lovely experience will be going back soon

I have given 1 star as no star wasn’t an option. The place wasn’t very clean and there was slug trails on the carpet. Staff wasn’t friendly or welcoming. The lady that gave us our food just plonked it down and didn’t even smile. The food was bland and not worth the money. Place just had a dirty unclean feel to it. Very dated.

Handy for the beach friendly staff good food

Terrible outdoor seating rough seats made from old pallets in danger of getting splinters

Wonderful restaurant, food was amazing, staff are lovely and really accommodating Definitely recommend them xxxx

Lovely meal with the wife best food iv had for a while

Ordered a cheese and bacon burger, the amount of grease that dripped out of it while eating was silly causing a extreamly soggy bun towards the end and it was a very bland burger. 5 star for presentation I would visit again but only for drinks not sure I would risk the food

Quite disappointed I had a jacket potato which had been microwaved and was still hard the manager was too busy chatting with family/friends that I couldn't get his attention, the toilets are discussing worse then what I'd exspect from public facilities.

Lovely staff. The food was excellent and very good value.

Just a drink today most welcome in this heat

Great food , service great , made very welcome! Recommend to all .