Based on 232 opinions finded in 2 websites
Based on 232 opinions finded in 2 websites
Nº 602 in 759 in Isle of Wight
Nº 1 of 2 Turkish in Isle of Wight
Opinions
We had Uber delivery, NEVER AGAIN, food arrived cold and 100% not fresh...chips had been left out and reheated, as for kebab meat obvious to see that it had been sat there for awhile, very dry, crispy and not edible...will not order or eat there again, don't expect ( for the amount we paid for order and delivery (£6.90) for food to be that poor, when we called staff really rude and put phone down....wish I had taken photos...
Marina S . 2025-04-07
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Tasty food, fast delivery. Very happy thanks
Freya . 2025-01-28
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I recently visited this kebab shop, and I was absolutely blown away by the quality and flavor of the food. The kebabs are perfectly cooked, tender, and full of authentic spices that create an unforgettable taste. The staff is incredibly friendly and welcoming, making the experience even better. Perfect spot to enjoy a delicious meal. Highly recommend this place to anyone who loves great food and a warm, inviting environment!
Mustafa Karaca . 2025-01-18
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Amazing service and amazing food - highly recommended 🥰🥰
Merryman69 . 2025-01-18
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Going here for years, the best kebabs around. Staff are always lovely. Good portions.
Tommy Hall . 2025-01-18
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The taste of the food is 10 out of 10. The price and quantity are really worth the money you pay. The home delivery was really fast. Friendly service. One of the few places I can recommend!
Ali Pashov . 2025-01-18
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I recently visited this kebab shop, and I was absolutely blown away by the quality and flavor of the food. The kebabs are perfectly cooked, tender, and full of authentic spices that create an unforgettable taste. The staff is incredibly friendly and welcoming, making the experience even better. Perfect spot to enjoy a delicious meal. Highly recommend this place to anyone who loves great food and a warm, inviting environment!
Mustafa K . 2025-01-18
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Great food, good varied menu, reasonable pricing, fast and friendly delivery
naomi hobbs . 2025-01-18
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This is the place if you need something to eat . Never let me down. Pizzas, kebabs especially chicken doner, hmmm yummy. Best place. X
Eyup Turgut . 2025-01-18
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Delicious food, friendly staff, would recommend it
Abdullah Demir . 2025-01-18
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I could only order online for a home delivery and it was really disappointing when it arrived. Cold, wet and the food was a mess. Nothing like advertised. Shite to be honest. Never again 👎
Claire Jenkins . 2025-01-17
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Ordered for delivery to Bembridge this evening, food arrived on time and pipping hot, have ordered here many time in the past, always great service and never had a bad meal.
leon phillips . 2025-01-17
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In my opinion I think it was great the food was watering my mouth and tasted great the people was nice but it was not that big
Adrian Tomin . 2025-01-11
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One of the nicest kebabs I've tasted.
mark deaves . 2024-12-06
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Was charged 23quid for a large lamb donor kebab and a 9inch garlic cheese bread. Been ages since I've been to charcoal and used to love it so was looking forward to it. The large is now 13 odd quid and is what a small used to be. So I'm glad I didn't opt for small as would of been hardly anything. I also live 10mins away if in a vehicle and food still arrived cold. So overall its Over priced food thats gone down hill big time and portions are far to small and arriving cold. And to think I almost went to lucky house up road but thought nah ain't had a charcoal in ages. Regretting my decisions now and quite frankly feel robbed of £23. It's not worth the cash they asking. This is late night, rolling out the club, steaming drunk and needing a quick fix food where you don't care what you getting cos you to out of it to care.
Lulisa Lulisa . 2024-11-14
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Sopose it's alright for a takeaway
Kevin Taylor . 2024-10-16
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Me and my wife had a couple of kebabs and chips! Both were absolutely beautiful. Fast delivery and food nice and hot! Hat of to Morris and his team! 👍👌😋
lee a . 2024-10-06
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Best kebab in isle of wight good service we been for food with family we enjoyed and we like to go again good service and good food
Andysmart50@googlemail.com . 2024-09-30
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The best pizzas and doner available in the Island . Great taste and good quality.
Mohammed Shafeeq karat . 2024-09-27
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This place not only sell good food but also the men working here are very kind. I had a weirdo following me all day and the boys here were really kind to me. I am still waiting for my food but one of the guys here will walk me to my car once my food is ready. I feel safe. Men are amazing and men can really help woman. I am grateful I came to this place. They have lovely food and also they are very kind. I am going to report this weirdo to the police that was following me. Thank you to charcoal grilll men working here . Much much gratitude
Wanna Rose Sousa Lima . 2024-09-21
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Brilliant food and fast friendly delivery!
Kieran Thorne . 2024-09-17
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Had Lamb Shish kebab this year and last when visiting family on the island, both times very delicious (and a good portion too), plus welcoming staff at the counter. I can also recommend the garlic mayo sauce!
Nick Pratt . 2024-09-13
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This is by far the BEST Takeaway on the Island. The Pizza is 10/10 (chefs kiss😘👌🏻) the chips melt in your mouth (especially the cheesy ones) Burger and Kebabs are to die for too. All delivered with a Friendly Service. Thank you
Amy Gibbons . 2024-09-03
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Good grief extremely greasey!!! any more grease and my pitta bread would've need a life jacket. Never again. Should've just had a pot noodle instead.
P B . 2024-09-02
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Great food and great customer service from Sheehan.
Gurminder Dhaliwal . 2024-08-08
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That was really good taste. Everyone must go and taste this meal 👌
başbuğ gürsoy . 2024-07-11
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Ordered cheesy chips with a very miserable guy to only receive chips. Not happy. Way over priced for what you get. Will carry on buying Grill house kebab from iceland and make my own for quarter of the price.
Samantha Davison . 2024-07-06
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Best Kebabs on the Island, lovely friendly staff. 😍 We have been using them for over 3 years. Food is always hot and delivered with a smile and in the time they say
Dave W . 2024-05-16
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Staff was very helpful and foods incredible we enjoyed are meal and place clean price was far for thr size of the food Thank you 😃
Shiu Safu . 2024-05-16
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Best pizza after a long time, high recommended!!
Mohsin Farooq . 2024-05-06
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Food was bangin, Best burgers ever! Kids said the pizza was amazing, much better than mums cooking 🤣 Staff are a friendly bunch, very helpful and polite.
rikki t . 2024-05-06
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Great food, great service and food delivered in good time! 👍👌
lee austin . 2024-04-02
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Really good food! Loads of lamb on the kebab and very tasty! Service was great! And delivery was fast! Hat off to Morris and staff! 10 out of 10! 👍👌
lee a . 2024-04-02
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Ordered chicken shish and chips. Usually you don't get so much chicken. There was so much chicken I couldn't believe. Really big portion size.
Mihali Wheeler . 2024-03-25
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Show lack of care when talking to customers, i went to make an order and halfway through saying it i got told to shhh whilst he prepares the food and im not even done ordering Then when i was finished the customer behind me started to order and the guy behind the counter working told him to wait as hes only got 2 hands Food is fine but the employees are all so disrespectful
Jack Salter . 2024-03-16
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Ordered online... Paid £35... Got a email to say my order had been rejected and no refund issued, not even a call or email. Had to dispute through my bank. I emailed within 10mins of it happening. Its been near two weeks now and no reply. Thankfully my bank issue refunds easily when dealing with scam business
Carol Whelton . 2024-03-02
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For a kebab shop this is one of the best I've had. Topped of with friendly staff very helpful will definitely go again highly recommend
Inspire61417950038 . 2024-02-20
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I stopped having pizza from Domino's because they were always far too salty. Tried Charcoal Grill for a home delivered pizza one rainy February evening and how good it was! It was not salty at all, and was very tasty. Delivery was very punctual; it came within half an hour of ordering. Well done Charcoal Grill! I will definitely use you again, perhaps next time trying a kebab. Charcoal Grill run a special offer in the week, offering a large pizza and 3 toppings for less than £10.00. I think this is very good value for money.
Wheelchair Lady . 2024-02-13
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Hot fresh great food. Better pizza than dominoes. Fast friendly service a really brilliant place to eat. Thank you!!
paula burns . 2024-02-02
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My favourite kebab around! Lovely fresh food, cooked on a charcoal grill for that great flavor! Excellent pizza, have never had anything I don't like from there in over a decade of visits. It was chicken donner this week with a Lovely fresh salad and crisp onion rings, went done a treat! Will always come back! Owner is a TOP MAN
Adam P . 2024-02-02
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Food is always hot and fresh, pizzas are better than Dominoes your order is ready quickly and the staff are friendly and helpful. Brilliant!
paula b . 2024-02-02
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My favourite weekly takeaway, has been for over a decade! Their chicken doner and lovely fresh salad is top notch! Their pizza tops most in my opinion. I always look forward to Charcoal grill night
Adam Prestedge . 2024-02-02
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We went for dinner with my friends, they were friendly staff and had excellent delicious kebabs, We will definitely come back thank you
EDDIES Taxi Min... I . 2024-01-30
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It's about as average as you can get tbh but the portion size!? Blimey! £10.90 for a small box of donner meat and chips and because of the shape of the box, it's mostly chips! Absolutely NOT worth nearly 11 quid and i was told "we only do one size" so i didn't even have a choice in the matter. The food itself is tasty, but absolutely won't be ordering from here again with that price to size ratio.
Orca . 2024-01-30
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Halal food on the island is difficult to find. This is a place you can be confident serves halal food and Musa puts love into his cooking as the food tastes great!
Umar Yusaf . 2024-01-25
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Best take away in Ryde . Extremely polite, food excellent
Sally Day . 2024-01-21
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Worst kebab ever had cold and inedible. Owner said he had a staffing issue - well if he’s sending out half cooked chicken that says what he thinks about hygiene and quality control.
Nathan S . 2024-01-20
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The freshest tastiest burgers and chips.
Sarah Golding . 2023-11-04
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Not good and disppite no que thay still got it wrong , all went in the bin uneaten
Simon Fleet . 2023-10-30
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We tried this place as opposed to the usual one we use, the actual kebab was ok but whilst there my wife purchased an Onion Bhaji as i have a penchant for them. What a surprise awaited us when we unwrapped it, a large immolated crispy ball which looked like it had been napalmed by an American fighter bomber, we discussed how we could use it and i thought of offering it to the army as a thermite hand grenade whilst my wife suggested it could be used as a wheel chock on a 40 ton truck on a steep hill. We decided to return it to to them the next day which was a Sunday, the joint was closed but not to be bested my wife tried to push it thru the letter box but with considerable forethought they made the letterbox to small for the cannonball like Bhaji which was too solid to break, it was a kryptonite bhaji, i gave it to the navy to use as an anchor on their new aircraft carrier.
OldGitMK . 2023-10-28
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Charcoal grill has done very good food all the years I can remember. However the prices have rocketed over the last few years. Granted, prices have gone up everywhere but not this much. This used to be a far cheaper, better option Domino's pizza......now Domino's is way cheaper.
John J . 2023-09-12
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Very friendly, delicious food and halal. Would recommend
Nishad Bandali . 2023-08-28
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Tasty food, friendly welcome, my go to place for late night food, wide selection of choice, burgers are chargrilled so very tasty, always lots of salad and sauce
Jolene W . 2023-08-25
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An absolutely gorgeous kebab, the meat has been blessed with a beautiful garlic mayo. This chicken shish wrap was the most enjoyable meal I have eaten in a long time. The young chap, I think his name is Muz, is a very polite and hard working guy. Everything about this was perfect. Perfect service
Jack Ronan . 2023-07-20
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They do the best chicken doner wrap in town. Great good and always friendly and great service. Never had a bad experience.
Stu Rees . 2023-06-25
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Quick delivery. Lovely food. Staff always friendly. No1 go to for quick yummy food for all the family.
Jess D . 2023-06-25
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Friendly staff, amazing food. Always our go-to when we want a decent takeaway. Food is always fresh when we get it delivered and always arrives before the time given. Excellent value for money.
Louise A . 2023-06-18
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Cold kebab even though we picked it up
Emma Mcshane . 2023-06-18
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I recently had the pleasure of visiting Charcoal Grill in Ryde, Isle of Wight, and I must say, it was an absolute delight! From the moment I stepped into this kebab shop, I knew I was in for a treat. I decided to try their signature mix kebab grill and it was a true masterpiece. The meat, cooked to perfection on the charcoal grill, was tender and bursting with flavor. The accompanying fresh salad and vibrant sauces complemented the meat grill perfectly, creating a harmonious symphony of tastes.The staff was friendly and price was reasonable compared to the area. Overall, my experience at Charcoal Grill was nothing short of amazing. Highly recommended
croxley2001 . 2023-06-15
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I had a small doner and the wife had a small chicken doner. Both had plenty of meat. Very filling.
John Williams . 2023-05-22
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Monster portion good value for money super tasty even got a 1.5litre pepsi max on the house happy days will be returning
Oliver . 2023-05-21
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Good halal food on Isle of wight.
Khusro Shamim . 2023-04-08
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If you are going to spend your hard earned money on a takeaway, you won’t be disappointed. Excellent value for money and the food is excellent too. I’d highly recommend and hope they stay in business during this difficult time. Wishing them all the best. We’ll be ordering again no doubt. Ordered the ryde special pizza and coleslaw also a large doner. My other fave is mixed doner and chips.
Angela Williams . 2023-03-23
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My boyfriends kebab had coleslaw instead of cabbage, and found parts of someone’s blue plaster on the meat! I had a doner wrap so I haven’t a clue what I’ve eaten! We gave our order to a man serving who didn’t have a clue what we said so passed us onto some English man. Have come here for the weekend, thought we would try it after a few drinks. Won’t be returning.
MarkWor88 . 2023-02-11
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Ordered a large Doner with burger & fries , kebab was one of the best I've had for a long time, salad was fresh & doner meat as succulent as doner meat can be, will definitely visit next time I'm back on the Island..
Jason Sellick . 2022-12-28
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Ordered a cheese pizza, was really tasty!! Wish i had ordered a bigger one
Dani . 2022-10-05
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Great tasting food and friendly service when you pop in. Just a shame dont take card payments over the phone. Can order on line if you want to take the time to navigate through the Web page.
graham carter . 2022-08-18
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We have just had a Ryde Special and a Hot & Hot. Absolutely gorgeous. We were told the delivery would be 45 minutes, but they arrived after around 20 minutes. Great service.
David French . 2022-08-13
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Amazing pizza I ever had 💯 recommended
rozita ahmadi . 2022-08-13
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Staffs were rude and disrespectful , asked if they serve Halal meat and they just laughed at me. Lamb meat wasn’t fresh and it was left over from last night. I hope food standard agency check the meat they sell. Never again from that shop.
ALI AHMAD . 2022-08-09
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Paid nearly 20 quid for 2 chicken burger and chips 😞 had to wait nearly the full hour for delivery and the drink, which I had to order to make the minimum delivery, was ice cold and put on top of the hot food. The chips were tepid at most and quite frankly the burger wasn't great. Won't be ordering again that's for sure.
Terianne Morgann . 2022-08-08
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Awful food, customer service awful, never again
Heidi King . 2022-06-29
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Just ordered a kebab pizza 4 takeaway absolutely fantastic I am not joking tried Domino's this place is no mach lovely and very welcome people goldstar
Richard Taylor . 2022-02-09
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Dead was good but seem to take the opportunity to over charge you just like kebab and shame to think I used to tip them they charge way over today that I didnt have change to tip them lol disgusting really taking advantage of this crisis.
Dan Woods . 2021-12-13
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Always get my take aways from here, best kebabs. And the ryde special pizza is proper NOM!!
Dave White . 2021-10-02
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Bought two meals a shish kebab with chips and a lamb kofta. Both were tasteless tough and inedible. The worst kebabs we have eaten anyway. Needless to say they ended up in the bin.
WelshWendy46 . 2021-08-27
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Well established in Ryde, had a takeaway and found it to be really disappointing, dry and overcooked , didn’t finish it and ended up in the bin. Not bothered with this shop since have heard other reports with similar observations; I think they.ve let there standards slip and have become complacent, shame as this was my preference for the last few years, but i now go else where in Ryde
mjh199 . 2021-08-08
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Really fast delivery, lovely staff and the best chilli sauce ever :)
Josie Clarke . 2021-06-27
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If you wish to eat donor it's best
pavan kumar edara . 2021-06-10
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Top quality food at good prices. They never disappoint us! Morris the owner is a cool guy. We'll worth it, doner is tasty!
Barry Moore . 2021-05-31
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I’ve been eating at Charcol Grill for years and the food has always been good. The customer service is taking a hit though and prices are going up. They don’t take card and want to charge you £1.50 for the privilege of ordering on the website. Simple things like putting salad separate to your kebab (instead of thrown all over) and having sauce separate (again rather than thrown all over) warrant extra charges. And it just feels like whenever you order from there it’s like they are you doing you a favour Seems really pedantic but it’s sad to see a once really friendly place become really nit picky and a but expensive.
I3165JPadaml . 2021-04-10
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Thier food is very tasty, its one of those take aways you just cant replicate at home. I do find i have to be very careful with my order to make sure they get it right. And word of advice, know your Chicken donor from your Chicken shish 😁
Stephen Barrett . 2021-03-21
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Ordered some food had to put it in the microwave was flat cold
Roy Mcmaster . 2021-03-21
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I gave 3 stars before because food was good but quite expensive, as the price has increased almost 20% I give 2 stars because about £5 for pita bread and chips is totally unreasonable, prices are similar in London
magnum p.i. . 2021-03-08
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I’ve ordered from this place multiple of times, i keep giving it chances but i’m always disappointed, the portion sizes of their doner wrap is very reasonable and packed full which is a positive and their delivery is also super quick, however the meat is sour and leaves a weird sensation in my mouth, the chips are super dry and rock solid, would only order again if my life depended on it...
Kamila Krawczyk . 2021-03-04
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We was working in seaview, but staying in St.Helens. was recommended this place by a local guy on our building site. Went their 3 times in our 2 week stay. The kebabs are fantastic. Especially the lamb shish and mixed doner. Highly recommended.
Andy Walters . 2021-02-16
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ordered 3 mixed donners with cheesy chips, 1 without salad, the two with salad was only what i can describe as salad, chips, with a couple of bits of meat chopped into tiny bits thrown under the mass amount of onion, never again, it was a joke for the money we paid, could have got a decent meal for the £30.30 we paid.
markiow . 2021-02-11
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had a large doner and chips from this place...... excellent! the met was fresh and juicy, not dried out kept warm like some places serve. chips were very hot and crispy even though it was a home delivery. a lot of kebab have that tired salad...this was fresh and crisp as it should be. value for money was good and it shouldn't just be measured against what you pay , its about price/quality/enjoyment and this scored on all fronts....... it was so good i couldn't stop eating!
dangerbunny . 2021-01-06
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absolutely superb! fresh moist and juicy doner meat. hot crispy chips that were obviously fresh cooked and the salad was very fresh, not that limp stuff some serve. it was so good i ate far more than i should have done. will definitely be going back for more
Chris Parker . 2021-01-06
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After over an hours weight, half the order was missing . Their mega kebab at £19 isn’t worth it. After complaining I got a refund of 2.40 for the missing extras - and I was told sorry. £21 order wasn’t worth the wait or the food.
Nathan Sprengel . 2021-01-02
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These guys are like, the OG of Ryde Kebabs. Been using them for probably 15 years, and have always been happy with not only the quality of the food, but the friendliness of staff. Bonus points for the boss man doing deliveries himself when its busy/they are short. Legends.
Joseph Wyeth . 2020-11-23
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Fantastic food friendly staff 😋 excellent all the way 👍🏿
Mavic 7595 . 2020-10-13
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Cold food if comes via home delivery
Ian Davids . 2020-10-02
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I had the most amazing pizza. Cooked just right, plenty of toppings and cheese. Definitely better than domino's. Will never get my pizza from anywhere else.
samanthadU8705XP . 2020-09-30
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Had 2 pizzas delivered Pepperoni & Ryde Special Yummy! Highly recommended
julian pollard . 2020-09-17
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Having debated following the previous reviews, i am so glad we decided to give the Charcoal Grill a chance. Both Pizzas were full of toppings and loaded with cheese...... Tasty too and 30 min delivery time Will be using again at the weekend
Napoleon N . 2020-09-17
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So we was on holiday for the weekend and had such a busy day to the point we couldn’t be bothered to go out for a meal but instead decided to order from this “takeaway” well I wouldn’t call it that. We was a 17 minute drive from the place so I called to ask if they delivered to us and they said yes for an extra £5. Which was fair enough. Anyways an HOUR later the food arrived and I met the guy at the front gate. He rushed to give it to us and drove off. We got back to the room and opened our “dinner” WE WAS STARVING!!! Instead of opening up a nice dinner it was awful. Two pizzas were burnt to death and was not edible, the garlic bread, also burnt but rock hard nearly pulled our teeth out and the kebab was cold and tasteless. We phoned up the shop 20 mins after they dropped it off and they said “sorry our manager isn’t here he will call you back” 15 minutes later we had a rude phone call from the manager who was shouting abuse at us telling us we are in the wrong and this is how he makes his food and if we don’t like it don’t order from them... well even if we went back to the Isle of Wight we deffo wouldn’t order from them again. He was rude and shouting and swearing at us down the phone and told us HE WOULD NEVER GIVE A REFUND. We was still polite and this order came to £65 so we felt we was due a refund for the food that got put straight in the bin. They told us the reason it was burnt and cold was because we was far away and he doesn’t usually deliver there, our reply was if you don’t deliver here you shouldn’t have accepted my order but anything for income I guess. We was very disappointed this place should get shut down. If we had eaten any of the hard food we would have been in the dentist paying for things once again! HONESTLY NEVER EVER EVER ORDER FROM THIS PLACE AGAIN!!😡😡😡😡
charliew579 . 2020-09-07
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One my favourite kebab shops ever. Very tasty grub, very friendly staff - add to that the ability to order online, what more could you want?!
Chris Bertrand . 2020-08-17
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Ordered a large doner kebab was more like a small feel like I have been ripped off considering it was nearly £8. Will be my first and last visit.... sorry I will not be visiting again I will be trying another kebab shop next time.
baz6755 . 2020-08-03
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Possibly the smallest "large" doner I have ever seen. Only got 3 stars because the 8 hot wings I had wre pretty epic, otherwise it would be a 2.
kris willson . 2020-07-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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216 Opinions
We had a poor dining experience, one meal in particular, the stir fry chicken was very strange with slices of raw tomato and bottled silverside onions. The other meals were indifferent, chips not really hot, a real bugbear with me as it's something that's so easy to get right. They close tomorrow until March so were obviously just not that bothered and keen to get off home. It's a shame as it's an attractive venue with live music and a real nautical vibe.
286 Opinions
Visited this restaurant on April 19th, 2025, around 9 PM. It was surprising that there were no other customers when we placed our initial order for a large mixed doner wrap, a small chicken doner wrap, and a seafood pizza. About 10 minutes later, we also ordered a chicken pizza to take away. Despite being the only initial customers, we waited for over 30 minutes for our food. What was particularly baffling was that three other customers who ordered after us were served their meals while we were still waiting. Knowing that a doner wrap typically doesn't take that long to prepare, I inquired about the delay. It then became clear that our order hadn't even been started. When I asked why, three staff members out of the approximately six present (all from the kitchen) started shouting at us, claiming they were busy and we weren't the only customers – a statement that directly contradicted the fact that we were the only ones there when we first ordered. Ultimately, we only received three out of our four orders, and they hadn't even begun making the takeaway chicken pizza. To add to the poor experience, we were only informed that they only accept cash after we had placed our order, which was a significant inconvenience as this wasn't mentioned anywhere. Based on the inexplicably long wait, the blatant prioritization of later orders, the rude and unprofessional behavior of the staff, the missing item, the undisclosed cash-only policy, and the concerning safety issues I observed within the premises, I absolutely do not recommend this restaurant.
433 Opinions
Server was quite abrupt with us and told us to come back at 5.30 which we did. We ordered food and had to wait quite a while and no drinks where bought out. It was absolutely freezing cold in the restaurant