The Galley in Isle of Wight

Wouldn't recommend this place no more! Ordered a Large Build a Box meal to which over 40 minutes later got a call saying "We have run out of Garlic Mushrooms, we can throw in extra nuggets" I thought fair enough 32 nuggets it is then, to only receive 24 nuggets but paid for 32, also they charged me £0.10 for a carrier bag I never received! OK its only 10p, but still don't charge if you're not gonna give me one. Also took well over an hour & half to deliver on a quite night to which most was cold. Used to enjoy ordering food from this place, but being charged for a bag I never got & also not receiving my Full order is a shame. Probably the new owners if I'm honest. Edit - Totally appreciate the offer but I'm not that bothered about a few quid at this time, it's just at the time my misses has the Garlic Mushrooms, I have the chicken nuggets so we were kind of short and that night we were both dying of hunger and she dont really like the kebab meat or chips so her dinner was kind off ruined! I also get the charging for a carrier bag law, but if you're not gonna provide me with one I shouldn't be charged. You need to update your system in that respect as no other takeaway I know of charges for bags, let alone charges and does not provide them. I am thankful for the fast response and didn't want to write a review, but it is a bit silly how these simple mistakes are being made in such a small community and with me wanting to support local business, that kind of stuff puts me right off!

Great food, Great atmosphere, Great service, Great staff, especially Nanci very professional and a lovely personality.

I was looking forward to a takeaway tonight and as I was in the area I chose the galley east cowes. I have ordered from here over 6 years ago and the food was good then. Tonight I was rather dissapointed with the food there didn't seem.to be any tast to it it was horrible sorry but I feel I have wasted my time and money. Won't be returning

Ordered 3/4 weeks ago. After years of using them, would never again. Food was undercooked and not worth the money

Just had a fantastic takeaway from.The Galley. They didn't have one of our options, but called straight away to offer alternatives. The foodnwas delivered hot, tasty and not at all greasy.

Just went to galley asked for extra large donna £7.50 no problem got it smaller than your kids dinner so asked for another portion£4.50 she was literally scrapping fat of the hot plate had to tell her to stop not there usual standard

Ordered a delivery for the gallery ,waited 2 hours for our food to arrive, was very disappointed in the result ,the food portion is tiny and dry with no sauce in which I asked for! My daughters nuggets were burnt and they forget her milkshake ,very disappointed especially for the price! ,we was looking forward to trying theses won't be ordering again from here

Kabab bread was stale very little sauce on it and burgers very basic no sauce even when selected. Food was ok but was expecting a bit more value for money

I am absolutely blown away by how tasty the Galley food is. The best chicken nuggets I’ve ever had. Second time ordering from here and not let down. Thanks again 🥰

My husband and I grabbed burgers and chips on the way home the other evening and they were very nice. Will definitely be back, staff were nice and friendly too and we didn't have to wait very long for our food to be ready.

Had doner meat and chips and chicken & bacon wrap & cheesy chips delivered last week. Quick service, food delicious and lovely and hot. Very happy, will definitely be using as our regular :)

Easy to order online, burger and dirty fries tasted really good. Would recommend

If you enjoy throwing your food in the microwave and/or oven as it turns up lukewarm then go ahead this is the place for you. Edit: The food was horrendously greasy and left a lingering taste in my mouth that I did not find amusing. Delivery is on point however and the only reason for the 2 stars. We won't be ordering again and will advise our friends and family not to as well. Edit & reply; I'd like to thank the 'resturant' - And I use the term lightly - For taking the time to reply to me. Thankfully this tells me and anyone taking the time to read it all they need to know. Given that I am just over a mile away and you're not delivering on foot but instead in a car I would expect the food to arrive at the very least 'hot' perhaps not piping hot but hot nonetheless. I have had things delivered from Newport (5 miles away) delivered 'piping hot' - There's not really any excuse. Unfortunately despite what The Galley may think I am not attempting to remove jobs or my support from the community which is quite the wild accusation! Instead I am merely expressing my opinion of which I am entitled to. I have since edited this to 1 star as apparently I should keep my opinions to myself which completely removes the point of a review in the first place.

Portion size has become terrible in recent years. £27 for 3 kebab meat and chips. 2 large and 1 regular. The "large" came in a small polystyrene container and was not what i consider large. The regular sizw came in a burger box. Not value for money anymore i am afraid which is a shame. I like to order locally but i won't be anymore from here as it is a rip off. Ordered from newport and portion size was much better for the same price.

We had a build a box , with a spicy chicken burger , diner kebab , large sausaage , 8 nuggets 10 onion rings salad and 4 sauces . It was ready in under 10 minutes . I was amazing ! Would definitely recommend

AWFUL. Will NEVER order from here again. Terrible food and they dont give you what you order.

Amazing takeaway, good customer service with a smile every time. Only downside is the lost of the pizza but understandable.

Since the change of hand. The food is so much better & service is fantastic.

I ordered one item from the menu and received a cheaper one, the burger was not assembled just spread out on top of the bun which was drenched in oil, the burger was full of oil. I ordered extra onion rings but received chips instead. The chips with my burger were cold and soggy and even the onion rings that I did get were soggy. I will not be using them again. Disappointed.

Lovely meal we had the only problem was not many chips with meal deal part from that Excellent

Just tried again after a bad experience, quite an improvement, well done!

I ordered food online and paid for it but never recived the food and then the place was closed

Easy to order online, reasonable prices. Food arrived quickly and hot, will definitely be using them again.

Great food. Pizza was amazing and wife lived the vegi kebab. Andy the chef is a star.

Absolutely disgusting! Waited an over hour for the food. Half of the orders didn't turn up. Got some food we didn't order. The chicken was very tough and dry. Hardly any cheese on the cheesy chips. Burger buns badly burnt. Called the shop to say about the missing orders and when they came back with it there were still items missing. Delivery driver very apologetic which was nice but it wasn't his fault. Won't be trying this place again as too many things wrong.

Ordered online and it was very straight forward and received an email with estimated delivery time, great system! I ordered a Galley burger with cheese and bacon which comes with chips, I also had garlic mushrooms and a large sausage for my dog . It was all cooked to perfection and I thoroughly enjoyed it the burger was delicious , very tasty. My dog was super chuffed too. Compliments to the chef. Thank you!!!😋 👌

Always great food and service..

gone down hill bought a kebab had hardly any meat or salad wont be going there again

Ordered a medium sized Box meal online, kebab meat, cheese burger , salad and cheesy chips with a side of bacon for the burger. Food appeared quickly, hot and plenty of it !, but the best part of all was the quality, one of the best burgers I’ve had in a long time, nicely cooked and not greasy donner meat, fresh salad and the cheesy chips were great, and the online discount made a good value meal all the better! Definitely worth a try 🤙

Food doesn't taste of nothing like it did in the old days, and lets put it this way, I was up all night, won't be going there again, this bit is in reply to your reply, not very professional reply from you, but ok no worries we work with Chris so ok.

Very good and fresh great new menu

Heard they had a new guy in, thought I'd give it a go after the last bad experience. Was a bit dubious.Glad I tried it, absolutely loved it. Even my son, who doesn't like chips that much, said they were fantastic. And the hot dogs were to die for. Deffinatley going back again. And deffinatley recommend. Well done The Galley. Keep up the amazing work.

Just had a beautifully Kabab destroyed in seconds... Will be defently be ordering from the galley again.. hot delivery driver too

food is nice but think you should be able to order a pizza every day not just Thursday to Sunday

Worst chips I’ve ever had. Tasted like cardboard. My dog even turned his nose up at them. Garlic mayo is just wrong on every level. Shame i have to put 1 star!

Excellent service, booked on line, delivery 5 mins early. Food was very good, hot & tasty. Will definitely use again.

Worst kebab I've ever had in my life. Chicken was burnt, missing cucumber, onions were raw, ordered coke and was given Pepsi max and hardly any sauce. DO NOT ORDER FROM HERE EVER.

Wonderful food!really fresh, the chicken burger was cooked perfectly, lovely and moist it came with loads of chips and was great value for money!and the chicken nuggets were amazing! Excellent professional delivery. Thankyou!

Fantastic burgers, highly reccomend giving them a go

Food under par, every time that place goes under new management i give it a go. And now yet again disappointed, chips undercooked, food cold...dont give the excuse on food holding heat like your last response to the last review! i work at gkn 30 seconds away. Maybe in a week or two I'll try again and only then on receiving properly cooked food I'll rewrite the review. To your reply why i didn't get fresh chips being 30 seconds away......why do you offer a phone service delivery if you can not prepare food fresh. You provided the food cold! And undercooked. On the basis of your reply its clear you lack people skills as well as the capability to cook food.

I ordered a kebab from here and when it arrived abuse was written all over the box. I threw the whole thing away because I did not trust what they had done to the contents.

Reliable quick and friendly, taste absolutely grate highly recommend

Excellent food, I eat there regularly. The staff are very friendly. I highly recommend both the pig burgers and the munchie boxes. Their pizza is very good, even if its square!

Menu never gets updated I’m fed up with them not changing The prices when I’m looking it up online , not looking at a out of date menu I don’t Expect to get attitude from the guy taking my order

Always friendly ....nice food ......reasonable prices .....one of my favourite take-aways.

Really nice food and amazing service

Owner is really friendly and the menu looked great.

Good value, friendly service, took a while but I'd rather that and have fresh food. Could have done with salt and vinegar on the fish and chips though.

Still good food and staff!! If it wasn't for me watching the waistline I'd definitely be there most days.

Very nice food I visit there nearly every week.

I ordered 5 meals of which only 1 was the correct order.

Wouldn't feed there food to my dog! Tasted as if it had been cooked 2 weeks ago and it was all hard as a brick 🤮🤮🤮 The cod looked and tasted like a very thin filit of huss NOT cod, and I broke a tooth on the batter! 😔 To top it all off the food for my young son came in a polystyrene food container that looked like it had been burnt though in a microwave!!! 🤮🤮🤮 £25.80 waisted plus I now need a trip to the dentist!!!

We lived in London for 10 years and moved to the island. I love them. Really good tasting food. loving people. Their pizza is better than any high street companies. I wouldn’t get any dominos or hut pizza instead. Half the price and way way way better tasting goodness. What not to love about them? Everything is freshly done and clean!

Always gets orders wrong, arrived hour late.

Lovely food cooked with passion would return!

Great pizzas but closes too early!

Good food, but gets really busy at peak times