Based on 366 opinions finded in 3 websites
Based on 366 opinions finded in 3 websites
Nº 101 in 307 in Bromsgrove
Opinions
Absolutely beautiful food hot, Delicious and fresh just wish you could do chicken fried rice chips and curry in one tray 😋
CAROL . 2024-11-24
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I ordered my food at 7:15, requesting delivery at 8:30. it arrived at 9pm. The food was lukewarm, so I had to warm up. The crispy duck was inedible. it was mostly bones and skin. I took a photo, but there is no option to upload on here. The Chicken and sweetcorn soup was okay. but the dim sum came with a BBQ type sauce... ? I would have preferred sweet & sour. I won't be ordering from here again as a very disappointing meal.
Trish . 2024-11-09
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Smallest spring rolls ever! Fried rice portion small and cold, no indication that a sauce comes with battered king prawn balls so ordered one at extra expense for nothing. Have ordered loads from this restaurant but I'll be looking elsewhere as I feels like a real rip off.
Neal . 2024-11-02
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Prompt delivery - still hot and very tasty with good pieces of meat. First time using will be using again.
Mr . 2024-10-27
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Can’t believe the bad comments, we use Ruby most Saturdays and the food is always amazing! Really fresh always piping hot and friendly staff.
natalie sturman . 2024-10-19
MORE AT Google
the fried rice looked and tasted like it was cooked in a large batch and left to keep hot for a long period of time rather than being cooked fresh. The onion in my curry had some skin left on in places which is like chewing paper. Ribs were nice. overall disappointed as its always been my fav
Alan . 2024-10-19
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was a regular but service seams to have fallen more than once delivered late so first time gave benefit of doubt ! last night nearly 20 mins and just eat allows you to chase by message but also you can ask for some money back and any business would offer a goodwill if poor service to keep decent customers but also rice now comes all clumpy instead of fluffy and light, almost like it's been in the tray far too long. Ruby shame you didn't want to offer a goodwill for poor service.
James . 2024-10-13
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Ordered a chicken curry and rice, overly salted meat and I love salt, but even too too much for me and very powdery sauce! Then ordered a beef chowmein a few days later, again beef massively salted! and obviously noodles were dry because of so much salt. Concerns me that they are salting meat so much! Is it not fresh and about to go off? Won’t be ordering again. Used to be such lovely food from here
Fiona Ormsby . 2024-10-12
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I had a long day and must say the delivery driver was superb. I believe is name was mo. food hot and excellent as always. thanks
Mark . 2024-10-09
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Great food. The Ruby is quality
ian . 2024-10-06
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Good good as always. The BEST Chinese curry in the area
Faye . 2024-10-05
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Cantonese spring rolls £3.80 for 2 not worth money, no bigger than my middle finger in length and width. could just about see the filling
judy . 2024-08-27
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delivery took a while ... curry tastes like oil. wings were alright.. and forgot the prawn crackers. I even rang up but never mind. shame because Everytime I order from this place the food is.. okay... but they always miss something from the order. so probably won't be trying it again for a while.
Jessica . 2024-08-26
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Very disappointing and not worth the money. Every aspect failed to meet expectations. Chicken balls doughy and tough chicken, salt and pepper chips tasted like raw potato, salt and pepper chicken was well below par. Only thing I can give credit for is the rice, which is ok at best
Aaa Bbb . 2024-08-03
MORE AT Google
never showed up then blocked my number shame as I use this place regular for years never again
Bobby . 2024-07-07
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Food wasn't that great I'm sorry and noodles and rice portion was small
Peter . 2024-07-04
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The timing and food is always amazing The Ruby has always been my favourite Chinese Takeaway and have never left me disappointed 10/10!
Caitlin . 2024-06-14
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The food is delicious especially the chow mein and the guy serving has improved his customer service well done 👍🏻
Aaron “Tommy Vercetti” Thompson . 2024-06-12
MORE AT Google
Good was lovely, service rapid
Andy . 2024-06-10
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Best Chinese I’ve had for ages, fresh n tasty just found my new place hopefully just as good next time
anthony . 2024-06-02
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the Jill yuen chicken tasted lovely and crisp.
Paul . 2024-06-01
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amazing and very hot lovely meal thank you.
Josephine . 2024-05-31
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they forgot some of my items but overall would order again if they didn't forget lol
Megan . 2024-05-31
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Food was nice. Disappointed no prawn crackers which are usually put in with takeaways.
P . 2024-05-26
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So we order from here a decent amount but lately this place has gone so downhill. Box full of sliced chemical vegetable. Meat is going rancid, portions have also shrunk. Super inconsistent. Such a shame.
Duane Reynolds . 2024-05-24
MORE AT Google
Omg .the veg curry was so nasty tonight. I don't recommend curry.it was inedible. The smell was awful. I tried it n my roof of mouth is burning bad .. 😡😢 not happy & hungry
Susan Higgs . 2024-05-04
MORE AT Google
Not value for money... Some items way over priced for size eg Spring Rolls. I expected for the cost Two reasonably sized spring rolls, but they were both small.
Susan Pemberton . 2024-04-27
MORE AT Google
Food on point. Things have got better.
De de Lennon (Dede) . 2024-04-16
MORE AT Google
Food was left in the porch so was understandably disappointed to find it cold when found! I get the doorbell might not have worked but surely my phone number was on the ticket?
Emily . 2024-03-08
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I don't think they sent one of the right meals, my hoisin chicken was not hoisin chicken. Too much sauce and rather hotter than expected.
Suzanne . 2024-03-02
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Love the place food cooked fresh in front of you, and tastes delicious
Martin Robbins . 2024-02-24
MORE AT Google
Food came wrong order then food came again but was raw then got refused a full refund and the manager has a serious attitude problem would never recommend anyone.
Jason Banks . 2024-02-14
MORE AT Google
Food was bland, dry and cold also small portions
Bradleigh . 2024-02-13
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Used to be our favourite takeaway. Have been a customer for years. Not any more. Had our usual dishes but nothing like they used to be. One was awful the other bland. Threw most of it away. Waste of money
Ann Lloyd . 2024-02-03
MORE AT Google
the ruby food is definitely delicious it's the only place I order from never had a bad meal love it
Debra . 2024-02-02
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No curry sauce with order, so disappointed as had to eat dry chicken without curry sauce. couldn't get through to restaurant. had refund instead. The Ruby need to check their orders before delivery 😤
Margaret . 2024-02-02
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Items missing ruining it for some of our family members.
miss . 2024-01-27
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King prawn randang turned up as beef so wife could not eat it. No prawn crackers either. Try to call but constantly unable to connect. Shame as they are normally very good
James . 2024-01-26
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Excellent food and staff are really friendly :)
Lisa Eleftheriou . 2024-01-15
MORE AT Google
Very nice mail. Delivery was excellent came on time. Enjoyed the meal and will order again. Thank you.
Peter . 2024-01-06
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came late and got chicken balls not prawn balls but everything else was really good
Grace . 2024-01-01
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We ordered 2 beef curries, one with rice and one with chips. The beef was tender, the onions sweet and crunchy. It was delicious. The order was delivered within about 40 minutes, so on time. The only reason I did not rate the food quality 5 stars is because they were luke warm. I popped them into the microwave for a couple of minutes and they were fine. I would definitely recommend the beef curries.
June . 2023-12-31
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Chicken curry - best in area. Chicken chow mein - very good. Chicken balls - batter to soggy. Ribs good. Yuk sung - very good. Chips , the usual. Veg curry very nice. Dearer than others around !
Faye . 2023-12-30
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Chow mein didn't taste right and sweet and sour sauce smelt like drain water.
Steven . 2023-12-24
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Thoroughly enjoyable. Perfect for our Christmas Eve Meal, thank you!
Canning . 2023-12-24
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The beef curries we ordered were, as usual, delicious. I would have scored 5 stars but on this occasion the beef was a little bit tough. The food arrived nice and hot and we look forward to ordering from you again very soon.
June . 2023-12-19
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Food was lovely and the Christmas card and calendar were a lovely gesture. Thank you
Kirsty . 2023-12-15
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Delicious food, hot and tasty. Speedy delivery.
Mrs . 2023-12-13
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I ordered 2 beef curries. They arrived a little earlier than stated when I placed my order online, but that suited me. The delivery driver was very friendly. Most importantly though was the quality of the food, which was excellent, especially the tenderness of the beef. I would definitely recommend them.
June . 2023-12-01
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Not as expected, ordered large spring rolls and received mini. Very oily food. No prawn crackers
Kath . 2023-11-30
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Really nice and would be my go to in the future
Madeline . 2023-11-29
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1st time trying this take away wont order from here again..
Rob . 2023-11-25
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Delicious food.. delivered hot and early.. fantastic 👌
kirstie . 2023-11-25
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I will not order food from this place again it tastes disgusted
Rickie . 2023-11-15
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Food more than 1 hour late. Hard to get hold of by phone. Food was mediocre
Naresh . 2023-11-11
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Half duck ordered quarter turns up all food cold had to drive to restaurant where they cooked it fresh and gave correct food
Peter . 2023-11-07
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Over 60 minutes late several phone calls to find out where the food was was delicious when arrived but not very good Time keeping
Peter . 2023-10-28
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Disappointed, not the best Chinese we’ve had & very late. Won’t order again.
Karen . 2023-10-27
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food is good,we happy with it and will order again
Gamonpun . 2023-10-26
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Yung chow rice and chicken balls good but the duck in ‘plum’ sauce was pretty bad. No crackers either think everywhere else round here gives you them
Jared . 2023-10-19
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I think the least said the better ( that should speak volumes ...!!) Thought I'd give it another try after all it was 2 years ago ..and guess what ? Absolutely one of the worst Chinese If not the worst . Tasteless food . Their fried rice is without a doubt the worst I've ever ever had . Their duck is undercooked no wonder they put a sauce on top ..........I don't know what these others who rave about it are smoking . I reiterate the worst chinese ever .......unbelievable how they can steal peoples money ......
kassem Said . 2023-10-15
MORE AT Google
Lovely food, would highly recommend 👌
Edward . 2023-10-14
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Food was great, speedy of delivery excellent all round good experience
alaine . 2023-10-04
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They need a new phone person ASAP.
Meli B . 2023-09-30
MORE AT Google
The food was lovely but wasn’t very hot when it arrived. Was just warm.
June . 2023-09-25
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The chicken tasted like rubber The rice was cold
Adele . 2023-09-25
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Was okay, bit over priced. Overall not great have had better at other places
Amy . 2023-09-23
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I didn't mind that it was late. I wasn't home until 9:30 so I would have been super annoyed if it was early. Thr food was hot and beautiful, really tasty. Can't fault it. Thank you.
Stuart . 2023-09-22
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Nice food,hot would highly recommend
Carol . 2023-09-17
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The rudest person on the phone no manners.just lost my custom shant use them again
Mark Thompson . 2023-09-16
MORE AT Google
Food piping hot as usual, and delivered early 👍🏻
Andy . 2023-09-08
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Perfect as usual now our no1 Chinese
Darren . 2023-08-28
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Lovely food! I’m so glad The Ruby is now on Just Eat, really enjoy the food from here, it’s always hot and fresh!
Jennie . 2023-08-21
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Lovely food, delivered quickly and was nice and hot. Will definitely order again!
Alison . 2023-08-20
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Lovely food, first time ordering from here. Food was hot and fresh. Very speedy timing also! Arrived around 20 mins before estimates arrival time. Would definitely order from here again:).
Kelsey . 2023-08-19
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Food was vile and the driver was exceptionally rude at the door .saying he won’t deliver again because he had to walk up one set of stairs . Absolutely pathetic . Will never order from this place again . And will advice other not to as well due to the drivers horrible attitude
Gemma . 2023-08-14
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Wrong item delivered, but other than that top notch
David . 2023-08-12
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Fantastic food our new go to place
Ian . 2023-08-10
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The food was pretty awful. Ordered the special chicken and it was near tasteless
Tom . 2023-08-05
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The best Chinese we have had in a long time hot and really tasty 5*
David . 2023-08-04
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Excellent food and fast delivery
Ian . 2023-07-29
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First time using the Ruby and everything was cooked lovely, will definitely use again! Seaweed was beautiful.
Melony . 2023-07-26
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Curry was so spicy so didn't get to finish it but lovely food
Amy . 2023-07-24
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The food was very good however I ordered Yuk Sung but the lettuce was missing from my order
Gary . 2023-07-15
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Delivery was on time. No attention was paid to notes for the order and the food was average at best. Will not be ordering again
Mark . 2023-07-14
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Really tasty. Great quality and will definitely order again! The spare ribs were SOOOO meaty - yum!
Suzanne . 2023-07-14
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All food was hot on arrival , but it was all very average unfortunately and not worth the £41 it cost!!! Thought being a new take away the standards would be good... it may well be teething problems but the chick n sweetcorn soup was full of white pepper, the hot n sour soup was neither hot or sour just sweet, chick fried rice was dry and crispy like it had been left under heat, aromatic duck was ok if a bit overdone n the beef in the chow mein was chewy, grisly and fatty! I hope they are teething problems tho as it was all presented beautifully and other people have had good reviews .
Lisa . 2023-07-13
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Excellent food delivered on time
liz . 2023-07-11
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First time ordering here and the food was fantastic! Really enjoyed! Clean tasting and really flavoursome. Will definitely be ordering again.
Olivia . 2023-07-09
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I love you! Very good job! Your food is the best!!!!
Mario Tattoo Art . 2023-07-03
MORE AT Google
Popped in for a carry out, set meal for 1, quick service, value for money & flavoursome. Well done folks 👍
Eddie Calderwood . 2023-06-28
MORE AT Google
I order yesterday the sweet and sour chicken and Singapore Rice Noodle its delicious. Love it😘😍😗 Its reasonable price. Fast and efficient delivery. Happy with the service.
anna Anastasia . 2023-05-01
MORE AT Google
No manners on the phone when taking my order. I asked for vegetables in my rice, the rice came with no veg, so I called to make then aware of the error, he said it doesn't come with vegetables, I said but I asked you for vegetables.... If no vegetables are gonna be added I should of been told this and had the choice wether to have it or not.... No customer service. Food not as good as it used to br#bringchrisback
Reuben M . 2023-01-05
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Food is disgusting what a waste of money food went straight into the bin vile food stay clear of this shambles of a Chinese
Deborah Brueton . 2023-01-01
MORE AT Google
Customer service very rude always rushing to get you off the phone. Ordered a few times before and food has been nice. Waited 1 hour 20 mins fare enough it’s a Saturday. When food finally arrived got fried rice instead of boiled and a house special curry that was swimming in grease, literally floating all on top wouldn’t even give that my dog ended up in the bin and having crackers from my cupboard waste of £17 won’t be ordering here again.
emma clapham . 2022-11-26
MORE AT Google
Gone down hill after Chris has left they don’t care about the customers and the food as gone down
jamie lynock . 2022-11-25
MORE AT Google
Great takeaway, very quick service considering how busy they were. Only problem is I left my glasses there! My fault.
Alison McKinley . 2022-10-26
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Used to be a regular. Not any more!! After a 1 hour and 3 qtr wait cancelled the delivery.. going elsewhere in the future..
Andy Taylor . 2022-10-22
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First time ordering from The Ruby in Rednal, absolutely fantastic food and service, highly recommended
Penelope Reynolds . 2022-10-14
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Nice food 🙂👍 friendly service 👍
Paddy Heffernan . 2022-10-10
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