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3.7

Based on 433 opinions finded in 1 websites

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Nº 531 in 703 in Cambridge

CUSTOMERS TALK ABOUT DISHES WITH..old
Score
OpinionsNoteGoogle4333.7

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The Royal Cambridge Hotel is now closed.

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Tony Butrym . 2023-11-01

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For a three-star hotel, it's too simple... the room they gave me is a tiny little cellar. Yes, breakfast is good.

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Joaquín Álvarez Horcajo . 2023-04-11

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Wife and I have had some good times at this hotel over the years. Some great New Year Eve parties also. Sadly it's now closed permanently ☹

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John Bown . 2020-09-13

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Good service, acceptable restaurant for what is usually local food. Quiet, clean and with the basics to spend the night on a business trip.

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Albert Lleberia . 2020-03-08

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Noisy heating or something was banging about 6am! Breakfast was good with a wide variety of choice. No availability of any food/snacks after 9PM and nothing close by to get food.

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Ann . 2020-02-28

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Amazing hotel and venue.We had our son's christening there.Everything from day one when we met their event planner Maura went smooth. She asked us in brief what we wanted like our son's big day to look like and she took care of everything. We couldn't be happier or grateful. Special thanks to lovely Adela as well, that allocated us the best apartment the hotel has.

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Aurelia Petruta Gaina . 2020-02-20

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This was definitely not worth more than 3 stars. Reception deserted when we arrived. Some staff surly and unhelpful particularly in the restaurant. Our waitress was rude and unpleasant because I was gluten free. Everything was too much trouble particularly checking the menu. It had clean and comfortable beds. Very dated and old fashioned. I would not wish to return

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Marian Stringer . 2020-02-17

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Nice hotel, great staff, ok breakfast and bedroom, the bathroom could be improved and/or better maintained though. Very convenient location in Cambridge

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Claire Pancrace Koutero . 2020-02-08

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Hotel que necesita sin falta una remodelación. Moqueta vieja, baños antiguos donde no funciona bien la cisterna, y donde el lavabo tiene dos grifos, uno donde el agua fria sale helada y otro donde el agua caliente sale hirviendo... no se explica no haya un único grifo... la cama incomoda con colchon muy blando... al menos es lo que uno se puede encontrar en la habitación 116. Respecto al desayuno, correcto, un poco de todo. Cenamos en el restaurante y la comida francamente mala y cara. Lo mejor elpersonal del hotel, muy amable y complaciente. En fin para ir una noche de paso fue mas que suficiente

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Guillermo Gil-Delgado . 2020-01-29

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It is so central to all that is on offer in Cambridge. Test surprisingly quiet.

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Alistair Copeman . 2020-01-29

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The hotel is positioned perfectly for a tour around Cambridge. It is quite established, clean and the staff are young but polite and attentive. Breakfast provided cereals, hot and cold buffet options and was more than enough to set us up for the day. It would benefit from a little updating but not too much to impact on the character it currently has with ornate mouldings and wood features. I understand it will be closing in April for a complete refurb. All and all a pleasant stay.

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Stuart Potter . 2020-01-26

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Very nice rooms and warm & friendly staff

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Tanel Mällo . 2020-01-26

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I have had a great wine tasting with wset about south Africa and California wine , it has been really greatful

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Cris Winexperience . 2020-01-23

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It's an old but cosy hotel. Service is good. Old fashioned..

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David Palmer . 2020-01-23

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Gezellige lobby, goed ontbijt, ruime kamer, loopafstand van centrum

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Hilda Meines . 2019-12-29

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This is Central to Cambridge. They have good deals throughout the year. Staff friendly . Good bar facilities . They offer Parking .

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Ruth Hardy . 2019-12-26

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My wife and I visited the hotel on Friday 22nd Nov for two nights. Hotel was very good and in a great location, only 10 min walk into heart of Cambridge. Hotel was clean and staff were good. Lovely breakfast both mornings. Would definitely stay here again.

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Khalid Mohan . 2019-12-17

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Had a brilliant time, well looked after

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Keith Sayers . 2019-12-09

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Convenient Hotel for the town centre with parking.

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Simon Wells . 2019-12-08

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Great location and on site parking, hotel is reasonably priced and the breakfast was very nice, room was nice, warm and clean although very dated. The only downside was that the even number bedrooms face out onto the main road and the noise of passing traffic went on till the early hours. But not too bad.

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Grant Snow . 2019-12-01

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I love the style of this very nice hotel !

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Stéphane Chrétien . 2019-11-17

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One of the best place for party

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Artur Adamczuk . 2019-11-03

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We went for a pre-booked afternoon tea at the Royal Cabridge hotel and quite frankly I was disappointed. We were told to have a seat after arriving but no one came to talk to us for the next 15 minutes so we went to ask again and we've been told that 'something will be sorted out for us'. The food itself was rather disappointing too - it wasnt particularly bad but not really what we've expected from a 3 star hotel, just ordinary sandwiches, cakes that tasted store-bought and ordinary tea.

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Alex . 2019-11-02

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Good location, but service and food are disappointing

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Daniel Banks . 2019-10-26

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Beds were so comfortable, night porter very nice

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Sharon Crown . 2019-10-23

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Very tiny rooms but it is tipical for UK

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Vlad Motoiu . 2019-10-17

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Te duur en ook nog 15 pond voor je parkeerplaats betaald.

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Joop Verweij . 2019-09-17

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Used the meeting hall. I liked the place and atmosphere

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Ali Sam . 2019-09-13

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Stayed here for 2 nights...i was shocked i had to pay £15 per night to park in their car park when im a resident. The hotel itself was nice, had plenty of character but the rooms were tired and dated...some tlc needed .

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gemma weatherby . 2019-09-07

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Excellent breakfast and pleasant bar surrounding with good choice of gins

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christina belben . 2019-09-07

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Friendly staff very central location and historic building.

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Sue B . 2019-09-03

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Very nice so far...some staff are very new

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David Andrew Johnson . 2019-08-27

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The staff was wonderful, especially Bruno, who gave us a lot of extra tips upon our arrival

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Filipe Sengo Furtado . 2019-08-25

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Nice staff. Located close to most of the colleges. Very good breakfast. Assorted tea and biscuits in the rooms. Rooms need renovation. They have definitely seen better days. It’s clean but the rooms are pretty run down.

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Andreas Efpunkt . 2019-08-22

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Great hotel. Good location. Room ok, a bit tired but good amenities.

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Janet AG . 2019-08-19

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Tiny hot room no sockets next to bed as advertised toiletries unacceptable (no shower gel or conditioner ).very tired and dated not worth the money

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Sue Stephenson . 2019-08-09

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Nice hotel and good service, but can be noisy on main road if your staying at the front of the building.

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Richie Foy . 2019-07-20

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An extremely welcoming tradicional English hotel. Stayed there one night and the breakfast was very good. Low prices for good rooms.

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Diana Corte Real . 2019-07-16

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Dated hotel however could not fault the service or how clean and well maintained it is. The staff were helpful with recommendations on what to see and where to dine. We did eat one night in the restaurant the food and wine was excellent and very reasonably price.

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Sharon Smith . 2019-07-10

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Perfectly reasonable for a city hotel. Excellent location. Expensive parking.

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Mat D . 2019-07-04

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Room was smaller than expected but comfortable. Good wi-fi. But felt a little stingy to charge £15 to park when already a paying guest. Much cheaper parking a short walk away if needed.

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Mike Lawton . 2019-07-04

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A little bit outdated but spacious room, good welcome and quiet so very much appreciated. Will be back.

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Peter Quinn . 2019-06-30

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We dined here for my father's Forthcoming 90th birthday. A party of 16 guests in a private dinning room,food and service was 1st class.

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paul topham . 2019-06-30

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Good location only 10 mins walk from centre. Rooms are a bit dated but perfectly acceptable. Was quiet whilst we were there which made getting food during the day difficult, with the chef being "unavailable" despite menus saying food was available.

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Robert Wilson . 2019-06-23

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This might be one of those places, people with allergies might have hard time sleeping if you are allergic to mold etc.... Service is bad and smell of the rooms is bad and rooms are very small, door basically cannot open fully.... Staff is careless and slow... Breakfast is not good...

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Ravi A . 2019-06-23

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Room was small and had to move awkwardly in it to get around the bed. Very dated decor and worn furniture. Bathroom needed more TLC. Stars are for the staff who were lovely on arrival, at breakfast and when visiting the bar.

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Andrea Pickering . 2019-06-15

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On buy road, room rather dated but clean. No breakfast so can't comment on food

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Adele Trueman . 2019-06-14

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Easy with good location, walkable from the station and to town

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Nuria Wilson . 2019-06-13

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Lovely atmosphere quaint pleasant staff

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Derek Woolley . 2019-06-11

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Bar service was shocking - if you expect a speedy service with knowledgeable staff don't stop here - complained and was told they were short staffed ! Even closed a bar so had to walk further to get the same poor service

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Vaughan Turner . 2019-06-02

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The hotel feels quite dated, I didn't see any of the rooms but I did have dinner and wasn't overly impressed if I'm honest. The staff didn't seem to know what was going on, they weren't bringing the correct meals for each person at the table. I had fish and there were quite a lot of bones which was a shame, I can't say I'd go again.

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Hannah Smart . 2019-05-26

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Clean. Friendly staff. Although nobody welcomed us.

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Laura Price . 2019-05-23

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Excellent staff and service l shall return

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PAUL HEANEY . 2019-05-01

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Perfect anniversary weekend getaway. Blown away by the service. Thank you - Zoe

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Zoe Norton . 2019-04-23

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Nice venue and location but coffee prices appalling for the quality at £9 for 1 double espresso (no crème) and 1 hot chocolate (watery).

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holly cooper . 2019-04-19

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Nice Hotel but they clobber you for parking !! Which in my opinion is disgraceful considering how much the Hotel cost per night, cannot recommend because of car park charges

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keith clark . 2019-04-18

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Had a few problems with being changed to much and with the restaurant won't stay again.

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Pat charles . 2019-04-15

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Good place to stay,rooms nice,food brill,would come again.

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Jon Savage . 2019-03-27

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We enjoyed a great service today so thanks to all the hotel staff.

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PERSIAN ARDY . 2019-03-24

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Avoid this hotel like the plague. Very annoyed customer Manager wont take the call !!! Booked room via Buyagift voucher received for a wedding present. For January 2019 but due to sickness we called and cancelled booking. Advised we can move to another date not to worry can be done later. just tried to re booked for April and advised this was never cancelled and voucher is now closed and used. Staff very unhelpful cant do anything no body remembers it being cancelled. Absolute joke Customer service gone out the window.

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Simon Barnes . 2019-03-21

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Very good old fashioned hotel. Car parking at the rear. Excellent breakfast. Ideally placed for walking into Cambridge for sightseeing, shopping and restaurants. Our room (104) was tiny for a double.

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Antony Jennings . 2019-03-18

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Good breakfast, oldfashion room

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Harald Sevcik . 2019-03-15

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Lovely surroundings and pleasent staff. I was by there long enough to sample the hospitality sadly, but a very pleasant atmosphere.

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Carol Law . 2019-03-14

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Basic fictional clean rooms. Fantastic breakfast. Limited parking. Central location.

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Norman Mitchell . 2019-03-14

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Nice old-fashion hotel, strong 3*. We spent only one night there, but everything was great. We were upgraded to more spacious room (I guess, due to birthday occasion) with lovely balcony. Good location and price-quality ratio. There was a cool pub downstairs with good deals, very convenient. Definitely, will stay there again.

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Aleksandra Fedosyuk . 2019-03-06

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Just a very ordinary hotel. Quite dated in places, could certainly do with a facelift as has great potential and in a great location. Breakfast was fine.

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Steve Richardson . 2019-02-09

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We came here for an overnight stay using a voucher we had been given as a present. The staff were very professional and we weren't treated any differently than the normal guests which sometimes happens when you have a voucher from somewhere (I speak from experience) The food was straight forward and very good, the wines were decent too. The hotel is shabby chic, we liked it. It was clean and bright. A thoroughly enjoyable stay.

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Sarah De Luca . 2019-02-09

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Great location, friendly staff, comfortable but rather tired. Would stay again.

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Martin Reid . 2019-02-07

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Stay in Room 114 to get comprehensive understanding of definition on Self - Salvation in modern term. Cannot even terminate yourself by yourself even you trying to do so because you suddenly realize you concentration is a big issue to trigger your personal willingness, due to 100 elephants walking down the stairs, and you sleeping right underneath the flooring deck whole night long. No, never again. But you have to, as long as you come back again for standard rate or 'whatever'

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S Fu . 2019-02-06

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Great location! Clean hotel. Good sized rooms. Most importantly AMAZING staff! Helpful, informed and pleasant!

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Meredith Elliott . 2019-01-21

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Just had a fantastic weekend stay here. We stayed in an apartment attached to the hotel which was huge. It was spotlessly clean and all the staff were very friendly and helpful. Breakfast was lovely with hot and cold available. Would definitely recommend.

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Lorraine Stanesby . 2019-01-20

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Okay so the room was small. BUT the hotel and room clean, fresh and cool. The staff were amazing, exceptionally kind. We arrived late and even though the restaurant was closed managed to rustle up a sandwich, crisps and biscuits each. Really helpful and knowledgeable about what was happening in Cambridge, recommended the round church and it was fantastic. Very cool old fashioned bar, specialise in GIN!!!

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Jessica Littlewood . 2019-01-12

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Świetny jeśli ktoś lubi Stare brytyjskie hotele.

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Piotr Jędrzejowicz . 2018-12-14

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Very comfortable room and a great breakfast.

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Jonathan Newell . 2018-11-14

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I assume this place had a heyday once. It seems to be happy to rest on its laurels. I could have said the same ten years ago too...

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Alex Hassan . 2018-11-07

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Cool place for a down to earth atmosphere

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Benedicta Kristina Maria . 2018-10-25

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Appalling interior very run down and massively overpriced, DO NOT STAY HERE!!!

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Peter Thomas . 2018-10-22

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Lovely friendly people, shower worked well, breakfast good but carpets and decorations need redoing

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Matthew Stanford . 2018-10-21

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The room was large and the people were really nice. The furniture was old, which added to it's charm. There was no air conditioning, that was somewhat challenging. But there is a fan in the closet. We felt safe. it was walking distance from everything you want to see in Cambridge, so that was great!!!

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Kathleen Wilkins . 2018-10-17

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Older hotel. Clean but dated. Bedding was a bit rough. No air conditioning. Very nice old lobby area. Very convenient to the colleges.

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Mark Wilkins . 2018-10-17

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A little bit weird actually. In need of a modern revamp, looks very '90s. Staff seem distracted and disinterested. Layout is very strange. Still, it's a good location and not too expensive.

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tim summers . 2018-10-13

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Lovely hotel! The breakfast buffet was simply delicious, room service was up to the standard as well. The furniture in the room was a bit old and there was no A/C, but hopefully the hotel will get those up and running soon enough.

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Diana Cretu . 2018-09-29

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It was a comfortable hotel with everything needed for an overnight stay. I would say the room was a decent size although looked somewhat tired. There were lovely soaps and lotions in the bathroom to use. Not too much noise outside from the road. The staff were friendly and helpful. The food we had from the restaurant for both dinner and breakfast was extremely tasty. Overall a pleasant stay.

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Chloe Stewart . 2018-08-28

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we enjoyed our stay at the weekend and sabine was very helpful on receiption and gave you a welcome smile as you went in.the food was very good

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John Gill . 2018-08-26

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Should drop the name "Royal" because it is far from a splendid hotel. It appears that the owners had a pot of money and spent it all on a lavish entrance, forgetting that the rest of the hotel needs to look the same. Once you step out of the lobby, everything is very dated and showing its age. There is dust, peeling wallpaper and damaged/chipped paintwork. The rooms are not much better. Our original room (306) was pokey with a double bed, furniture from the 50's, uneven carpet, unfinished/poorly decorated bathroom and a shower that was really good... If you only showered in ice cold water. Side Note: If you are offered any of the 300's refuse as they're in the loft space, have no lift to that floor and appear to have been knocked together quickly in order to increase space/revenue. Our second room was 112. This was an improvement over the 306. The decor and furniture had reached the 60's. There was a king-size bed (two singles zipped together), but the quilt belonged to a double, so one of us was always cold during the night. The bathroom was bigger and the shower actually produced hot water at a pressure that allowed you to have a shower. It had two large windows that opened on to the main road that runs behind the hotel. These are not double glazed, and even when closed did very little to block the sound of traffic, or drunk revellers. In fact I don't believe any of the windows were double glazed, so bring ear plugs and your long johns. The walls also appeared to be quite thin, and the bed was against the wall to the corridor, so you could hear everything that happend on the other side of the wall. Breakfast was included. I was impressed with the spread offered, but everything was cold. The cooked breakfast contents was kept in warmers, but these appeared to be ineffective at keeping the food at a suitable temperature. Overall very disappointed and will not stay there again.

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Richard Lowery . 2018-08-25

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Stayed in room 305 - this should never be let out to anyone! Attic room with the ceiling 2 inches above your head, very warm, noisy, inadequate fan and worst of all NO HOT water! Fed this back to reception (who don’t even ask how your stay is, presumably because they are aware of the dilapidated state of the hotel), with little reaction. Even the travel lodge is better than this sorry excuse of a hotel. A real shame that people have to experience this given the prices paid!

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Ankeet Shah . 2018-08-20

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The atmosphere and style is warm and cozy, and what you would expect from an old hotel in Cambridge. Not surprisingly, things are a tad worn. Perhaps to overcome this, they advertise that, "It's always Gin O'Clock." Price was very reasonable at 100 GBP for a "family" room with one double and one single bed. Overall I really enjoyed the place.

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Geoff Nordloh . 2018-08-16

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Lovely clean room with a comfortable bed. Room was very hot but extra fan was provided. Helpful staff.

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Hazel Roberts . 2018-08-05

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Dreadfully dated place, I wouldn't bother

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Ronan Parkhill . 2018-08-04

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It's hard to beat the location. The price was good.

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Evan Murphy . 2018-07-31

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Old fashioned hotel which needs updating and air conditioning but cannot do so as it is a listed building. Furniture tired and faded. Bedrooms old fashioned and dull. Not enough power points. Tiny TV with limited viewing channels. Bar very expensive. Breakfasts average. Good point is its location and it has on site parking but it is £15 per night.

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Chrisy Dawson . 2018-07-22

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Mediocre rooms. Great main course but frustratingly bland starter and desert. Salad was completely unseasoned. Surprised to see a hotel in Cambridge effortlessly whack a bit of dry rocket on a plate. They served tomato and mozzarella without olive oil and with sticky balsamic residue smeared to the bottom. Desert was clearly defrosted. Bottom pastry of Apple tart was desperately dry. A lot of my peers had the same opinion. Bar staff are uninspired.

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Sami Filali Naji . 2018-07-16

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The Hotel, although not modern, has warm and welcoming services. The Internet works well. The breakfast is nice. The room I stayed was literally licking and dropping on the bed to my utmost dismay, probably after a shower by the occupant of the room directly above on the 3rd floor and the age of the decking/structure.

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Esther Makinde, Formerly Omodanisi . 2018-06-23

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Nice and friendly staff; however not modern

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Gold Emmanuel . 2018-06-20

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Yeah. The rooms are a bit dated but I had no issues. Everything was very clean. Everything I needed for a nice stay was there. Great night sleep. Overall a great place to stay and friendly staff.

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Muffincakeswithsugar . 2018-06-15

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Location is good, short walk to the centre of town. Breakfast buffet was good and included in our package. Most of the hotel is nice but certain areas need some decent DIY done to them, especially the room we stayed in.

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Dave Steer . 2018-06-06

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Clean room but noisy at the front due to the road Dinner was 7 out 10 Breakfast 9 out of 10 I would go back again and so convenient for the centre all museum s

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sharon lockwood . 2018-06-04

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The WiFi didn't work on my bedroom

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Marian Ings . 2018-05-18

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I visited the establishment for a quick drink with my partner. When entering the hotel car park I realised that I needed a pass to get out, but this can be obtained via the receptionist. The inside of the restaurant was old fashioned, but the staff were pleasant & attentive. This location seems to be a standard hotel restaurant. As I advised I haven't eaten at this location so please ignore the alloted stars which I have provided.

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L . 2018-05-10

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2 night stay booked using a Groupon voucher. Was worried about the parking but was simple enough, park up, plenty of spaces, pay £15 per night, easy. Just wish the reception had told us how to get out of the car park rather than messing around and then being told by another resident we needed a code. It was exceptional hot weather (25 degrees both days) and when we entered our room it was unbearable. If you opened the bedroom window it was so noisy as the hotel is right on a very busy road. With the heat and noise we really struggled to sleep. We realised in the early hours of the morning that both the radiators were on!! We had a small room on the 2nd floor. Shower was broken. Breakfast was very good, buffet style, cereals, continental, full english, great selection, slightly spoiled by the rude waitress that slammed our drinks down when we asked for a coffee. Superb location, 10 walk to the centre.

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Lorna Mitchell . 2018-05-06

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