Based on 322 opinions finded in 4 websites
Based on 322 opinions finded in 4 websites
Opinions
Amazing place to work at, food is some of the greatest Indian I've ever tried!! Highly recommend:) -izabell (I work here)
Izabell L . 2024-10-20
MORE AT TripAdvisor
We ordered our takeaway at about 7.30 for a delivery at 8.15. At 8.35 we rang to check the order to be told it was a few minutes away. At 9.00 another call said the same. At 9.45 we cancelled the order and had beans on toast. 🙈🙈🙈 What a disaster! Thank God we were not ordering for friends as well! I really don't like giving 1* reviews but this one has to go. I really hope that others have a better experience.
Richard Hair . 2024-10-19
MORE AT Google
What a complete disaster. We had been recommended to this restaurant and booked our dinner on line to ARRIVE at 8.15. We called at 8.35 to enquire where it was - to be told it would be with us in a few minutes. We called again at 9.00 with the same excuse. At 9.50 we cancelled the delivery and ended up with beans on toast. Thank God we weren't ordering the meal with friends. I hate giving 1* reviews but cannot avoid this one.
Richard H . 2024-10-19
MORE AT TripAdvisor
Had 2 takeaways now with the new owner and it's good quality. Had a driver deliver my 2nd takeaway 5 miles away and service was very prompt and the driver used was excellent 👍
Adrian Woodmore . 2024-10-12
MORE AT Google
Super food ..nicely packed for takeaway too! So fresh…you actually taste the ingredients! Such nice staff too! Always enjoy. So lucky yo have them here , with convenient hours . Thank you
Finnvibes . 2024-09-27
MORE AT TripAdvisor
Attended as part of the Cricket Club committee meeting. Good food served buffet style. Everyone on the committee enjoyed the evening.
Rodney Button . 2024-09-17
MORE AT Google
Had a takeaway from here, excellent food, very friendly, helpful staff and owner. The food was ready on time to pick up and they also deliver. Will definitely come again.
Louise D . 2024-09-10
MORE AT TripAdvisor
Another enjoyable meal last night. We have always been satisfied with our meals. Always atentive staff. Could not fault anything.
Margaret P . 2024-09-08
MORE AT TripAdvisor
One of the best for near grill chicken and kabab was amazing highly recommended
shabi masood . 2024-08-30
MORE AT Google
I have been comming here for over 23 years, the visit before last was not good, however i decided we all have bad days, we went last night, the young girl behind the bar was amazing, the Manager gave a warm welcolme and that was it? BBargis delivered by the manager where like charcol? no face wipes, portions smaller? no mint with bill? Felt obliged to hurry up, it waS BEFORE 22.00 HRS, I can see why the place was so empty, it used to be buzzing. Sorry it seems this aMAZING PLACE IS GOING DOWN HILL. wOULD NOT RECOMMEND.
LoveTravel779807 . 2024-08-17
MORE AT TripAdvisor
Amazing food and exceptional service. Very accommodating especially with my little ones. Service was quick and atmosphere was very traditional. Thank you all
julie G . 2024-08-11
MORE AT TripAdvisor
After waiting 1 hour for late delivery for 3 meals. A vegetarian meal ordered contained chicken. One meal was merely chicken tikka with a korma sauce and not mango chicken as stated and the third meal was just inedible . None of the accompaniments were authentic. Extremely disappointed. They would benefit from an Indian cookery course or chose a different cuisine.
Ros Kimber . 2024-08-03
MORE AT Google
We go here frequently, great food great service, very polite staff and the best onion bhaji's I have ever had, fancy some now while writing this review.
Dave G . 2024-08-02
MORE AT TripAdvisor
I go here with my family frequently, very good and polite staff, amazing food and service. Always welcoming, lovely and funny.
brooke t . 2024-07-31
MORE AT TripAdvisor
I ordered a delivery for me and my friends for our games night. The delivery driver Mark was so wonderful and respectful of my home and was also very quick. The food was still hot and was delicious and my very large order was entirely correct. Shah was very polite on the phone too. Absolutely excellent. Would recommend to everyone in Hadleigh.
Lilly R . 2024-07-29
MORE AT TripAdvisor
Every time I order from this place they cancel my order with no reason and I have to wait for my refund, try a different Indian restaurant they’re more reliable and better
Jack . 2024-07-25
MORE AT Just Eat
Did a review last year. Amazing food then. Back again this year and was even better. Was great service with amazing food. Shah was amazing and couldnt do enough for us. Hats off to the chef and all of the staff. We’ll be back asap.
Jack Stirling . 2024-07-20
MORE AT Google
Rated this place last year. Food was great then, but I must say... wow, its absolutely amazing. Not sure if they've changed their chef or fine tuned their special, very tasy. Service was exceptional as always. Highly recommend this Indian restaurant. X
j stirling . 2024-07-20
MORE AT Google
The food is very delicious, best in the town 👌🏻
Yusuf Yalnız . 2024-07-12
MORE AT Google
Absolutely rubbish bad management. Was 2 hours wait and food was oily and disgusting
Sophie French . 2024-07-11
MORE AT Google
The food is really delicious, and the owner is very friendly and kind. We will definitely be back!
Joanna Gunn . 2024-07-10
MORE AT Google
Shah is a fabulous host. I thoroughly recommend this restaurant for its customer service and delicious quality food.
Sue Liney . 2024-07-10
MORE AT Google
Really excellent food and quality service I recommend it to everyone
Mehmet Tekagac . 2024-07-07
MORE AT Google
Excellent Indian food, we were given delicious Onion Bhaji on the house, great customer service the owner was a very nice man, and shots to finish of the meal. The Sag Aloo was particularly delicious
Simon Knox . 2024-07-05
MORE AT Google
Absolutely banging Indian. Eloquent on all levels.
Jack Liney . 2024-07-04
MORE AT Google
I am overwhelmed by the excellent customer service displayed and can not find sufficient words to praise the staff and restaurant enough. I ordered a takeout meal, I thought I had phoned the Woodbridge restaurant however on arrival, discovered I had contacted the Hadleigh restaurant by mistake. When I called the Ipswich number to inform them of my error and offered to pay, they said the fact that I had called was enough and no payment was required. What more can I say. I highly recommend the staff and restaurant 👍
stephen gibbs . 2024-06-03
MORE AT Google
Amazing food, and great friendly staff. Food served on time and piping hot. Best Indian cuisine arond
James Rose . 2024-05-27
MORE AT Google
I ordered at 7pm on a Sunday evening, told a 45 minute delivery time (I’m 3 miles down the road, 7 minute drive from the restaurant). It turned up at 8:45pm, no sorry for the delay or delivery cost reimbursed. Food was OK, was in between cold and warm. Not ordering again! 1/10!
Harry . 2024-05-26
MORE AT Just Eat
We had a takeaway almost three years ago which I reviewed then and said I would not order again. Last night we decided to try again as we understand the place has had a change of management. Sadly the food was again terrible. Not authentic in any way. Every dish seemed to have added sugar, tandoori dishes were painted in red food dye and not cooked in a tandoor as described. Paneer dishes with no paneer in them. Butter chicken with little bits of shredded chicken and again sweet with sugar. Look up recipes for these dishes and none of them are authentic. Sad that when the management changed they didn’t get a new chef who can actually cook with the proper ingredients. We will never purchase again.
mike G . 2024-05-22
MORE AT Google
Food is brilliant and so is the service. Highly recommend
Jessica Benn . 2024-05-15
MORE AT Google
Love this restaurant, so friendly & welcoming... prices are good & we are always treated so well .
Carol Cardy . 2024-05-11
MORE AT Google
Food was and hour and a half late, driver then proceeded to drop my meal at the front door before giving it to me disgrace
Will . 2024-04-27
MORE AT Just Eat
Absolutely delicious - the onion bahjis and parka dhal were exceptional. Will definitely be using again
Jason . 2024-04-12
MORE AT Just Eat
We both had such a lovely meal at the Royal Bhengal. I really recommend the chicken Rogan Josh with vegetable rice. We were well looked after by the owner and his staff and considering that everywhere is so expensive since the pandemic, the prices were very reasonable. Thank you for having us will come again! :-)
Michelle Groves . 2024-03-15
MORE AT Google
Piss poor delivery service, food sat at the restaurant from 8pm to be delivered cold at just before 10pm . Chef don’t blame you’re staff you lied and said you only just cooked my food at 9.30pm , it was dry and stone cold
Cheryl Engelbrecht . 2024-02-27
MORE AT Google
The food was tasty, but cold because it was 2 and a half hours late. We'll probably give the restaurant another chance, but I'll be picking it up myself next time.
Rene Bearmam . 2024-02-25
MORE AT Google
Nearly 2 hours late. For the last hour there was no updates from restaurant. I had to call 3 times for updates.
Cliona . 2024-02-24
MORE AT Just Eat
Before I ordered it estimated 30-40 minutes. After I ordered it estimated 1-1hr15. It’s now been 2hrs and still no food. Rang to chase and it’s going to be another 20 minutes at least. Said I didn’t want to pay anymore. No offer of refund or money back, just ‘sorry it’s busy’. Meant kids missed their dinner. Is putting me off order again.
Sophie . 2024-02-24
MORE AT Just Eat
We placed two orders. First one for my son so he could eat early as he was going out. Second order much later but the restaurant put them both together and delivered them nearly two hours after the first order was placed. Came in separate bags and my son’s food was Luke warm. Have asked for a refund of first order.
Claire . 2024-02-10
MORE AT Just Eat
When I was in my teens, I went to this restaurant a lot, once a week with friends would be fair to say. It would be my go to, but then as the years went on the food went down hill and others in the area were better. Recently, the restaurant changed ownership and rumours were going about saying it was really good again, so after years of avoidance, I decided to go back and try it, and it was fantastic. The dishes were beautifully cooked and tasty, the bahji's were big and round and delicious. The Saag Paneer, definitely the best I've ever had. And the service, I don't know if he is the owner or the manager, but he knows how to host and make you feel welcome. Making sure you have everything you need. For me, it is great that this has returned back to form. I have been several times before writing this review, and I can confirm that it has been consistent with what I have writen.
Ben Bentley . 2024-02-04
MORE AT Google
food was warm but not hot. forgetting items on the order. Tried speaking to them on the phone and it was pointless. Telling me I live too far away and that I'm wrong with the times for delivery. I'll make it convenient for them and not order from there again. I've been a customer for 4 years.
James . 2024-01-20
MORE AT Just Eat
Great quality food piping hot and delivered on time. 5*
Peter . 2024-01-14
MORE AT Just Eat
First time had from you guys. It was luke warm on delivery 35 minutes late. Tasted good but shame chicken Ceylon or chicken pasanda on menu
Vikki . 2023-12-31
MORE AT Just Eat
was a little late, but understandable because of a busy night. Delivery driver was a GEM, good communication from restaurant about order times. Complimentary drinks given for lateness! will defo order again
Zara . 2023-12-21
MORE AT Just Eat
busy in the kitchen which is hit and miss really, it's an on the day unforseen circumstance, no problem for me.
Symon . 2023-12-19
MORE AT Just Eat
Excellent food, curiously delivered
Julia . 2023-12-18
MORE AT Just Eat
Lovely food as usual, piping hot and plenty of it with great flavours.
Emma . 2023-12-16
MORE AT Just Eat
Food was very tasty and hot. We were notified it would be a little later than expected.
Claire . 2023-12-14
MORE AT Just Eat
Couldn’t select more than 60 minutes but took over 2 hours to arrive and when it did was just stone cold
James . 2023-12-12
MORE AT Just Eat
First class service. Food was fresh , hot and extremely tasty. We never feel rushed , the staff are always friendly and the food is always great as it’s again this eve.
Sunshine300793 . 2023-11-18
MORE AT TripAdvisor
I’ve lived in the area for 15 years, this was my first visit . The food was fantastic. Tender chicken , good levels of spice and great friendly service . I will definitely be back !
Jon H . 2023-11-14
MORE AT TripAdvisor
Great meal and great individual service. Helped us when ordering what when best together. Food was lovely and not the normal stuff - but you could also order the standard stuff. It's definitely worth a visit.
tim j . 2023-11-12
MORE AT TripAdvisor
Great meal and great individual service. Helped us when ordering what when best together. Food was lovely and not the normal stuff - but you could also order the standard stuff. It's definitely worth a visit.
tim jefferies . 2023-11-12
MORE AT Google
Amazing service and great food with very friendly staff. If you have not been to the Royal Bengal recently you should make this your next stop for Indian Cuisine. Amazing :)
Iani1981 . 2023-11-11
MORE AT TripAdvisor
Delivery was 1hr 15min late and when it finally arrived food was cold.
Jatta . 2023-11-08
MORE AT Just Eat
An hour late to what was quoted. Missing chutney and also food was cold. Promised bottle of wine as compensation but wasn’t delivered
Kieran . 2023-11-03
MORE AT Just Eat
Had a lovely family meal, for my sons 20th, 11 of us and just absolutely perfect from start to finish, beautiful food, service outstanding, just loved it
Malaine Crisp . 2023-10-29
MORE AT Google
Food was barely warm, chips were rubbery , not a nice experience at all.
Symon . 2023-10-29
MORE AT Just Eat
Exceptional cuisine, staff, pricing, and decor. Didn’t want to leave and can’t wait to return! Portions were perfect, background music lovely and manger Shah so helpful I especially suggest the vegetarian options …very authentic and beautiful.
Finnvibes . 2023-10-25
MORE AT TripAdvisor
Had a family meal here, and it was AWESOME. Traveled from New Zealand to see family and the man serving us took such good care of us, food was delicious. Would reccomend
Ben Malcolm . 2023-10-25
MORE AT Google
Ordered a takeaway at 18:05, said it would be delivered at 19:10. It's now 20:15 and no order. I've tried calling the restaurant but there's no answer and no response at all.
Laura Taylor-Byrne . 2023-10-21
MORE AT Google
The food was cold as it was late and the naan bread was missing. Couldn’t get hold of any one all evening on the phone
Kara . 2023-10-21
MORE AT Just Eat
Excellent service and food, couldn't fault the meal and the manager was lovely, definitely recommend and will certainly go again.
Companion14280035178 . 2023-10-02
MORE AT TripAdvisor
The food and service is amazing. There is always a lovely warm welcome from shar when you arrive and makes you feel so welcome and nothing is a problem if you would like a certain dish less spicy. All I can say is please try it for yourselves you will not be disappointed.
wayneadams14 . 2023-09-06
MORE AT TripAdvisor
Everything was perfect. Quick service, ood was spot on, Shah the manager was fab as always, will definitely be going more often
Kathyadams79 . 2023-09-06
MORE AT TripAdvisor
The food and service is amazing from here, whether you are eating in or taking away. But the reason I’m leaving this review is today I was dealing with my 2 year old having the worst public meltdown she has ever had waking through Hadleigh high street, I decided to just stop and sit on the pavement to try and calm her down enough to carry in walking. After a few minutes the owner of the restaurant came out (we had stopped opposite on the other side of the road) with 2 lollipops for my daughter which instantly stopped her meltdown like nothing had happened. I just thought it was so nice and thoughtful as he didn’t have to do this (maybe he just wanted the shrieking to stop lol) but it helped me out massively. I don’t know the owners name but whenever we have gone in to eat he has always been very attentive but he really went out if his way to help today when again there was no reason for him to. Would recommend this place to anyone before this but even more so now!
Natalie Mcloughlin . 2023-09-02
MORE AT Google
Superb food. Waitress very good at her job and polite and friendly. Manager such a lovely man. Hope they do well in the future. They deserve it👍
Ted Barber . 2023-08-29
MORE AT Google
Tonight we visited with our children . We thoroughly recommend this restaurant as the food is lovely, reasonably priced and the staff very accomodating. The man serving was really friendly.
Claire Cooper . 2023-08-27
MORE AT Google
Ordered takeaway online. Great menu, Amazing food, Excellent service. Highly recommended.
Anthony Warren . 2023-08-21
MORE AT Google
We have heard great things about the Royal Bengal and it certainly didn’t disappoint. We tried some completely new dishes last night off the chefs specials and they were the most fragrant, delicious dishes. The quality of the chicken and prawns were outstanding and all dishes topped with fresh herbs which was a great touch. We couldn’t have been better looked after and our drinks were topped up throughout. We even got to take a curry home to taste recommended by the manager. The menu was also so refreshing, not pages of dishes like a usual Indian, all food beautifully presented on one double sided page. We have found our favourite Indian only 10 mins from us and can’t wait to go back. Thanks, Ollie and Rachel
Roam693109 . 2023-08-17
MORE AT TripAdvisor
Great food, great atmosphere! Love coming here. Always a good experience, great customer service! Couples and family! Can not be anymore accommodating. Shah is just the best restaurant manager! Thank you!
Hayley C . 2023-08-16
MORE AT TripAdvisor
We have had 2 takeaways now in August (one on impulse as the chip shop was closed). The first was so good that we then shared one a week later with friends. Cooked in oil rather than ghee as a friend can’t eat dairy. Both were excellent. I was surprised to see a negative review from another customer who had a delivery at the weekend. Ours were both mid week and we collected. I do hope this place doesn’t disappoint as at their best they are stunning.
Linda B . 2023-08-15
MORE AT TripAdvisor
I recently wrote a review when it first got taken over as the food was beautiful. However, we got a £53 delivery last night 13th August 2023 and it was extremely poor. The quantity and quality of the chips were terrible. There wasn't enough chips in 1 bag to even feed 1 person and you couldn't stab a fork in them as they were so over cooked and crunchy. I ordered x2 chicken tikka masalas, there was 4 pieces of chicken in each dish. ( normally I can't eat all the chicken) .My children were sharing a dish so they recieved x2 pieces each. Has the rice got smaller? We ordered 2 lots and it wasn't enough to feed us. All in all with the chips (inedible) chicken and rice we were starving after spending £53. I have messaged on Facebook and waited 24hours for a reply but nothing.
RebeccaGarrod . 2023-08-14
MORE AT TripAdvisor
Lovely food. Was called to inform delivery would be at 6 and it arrived on time. Thank you
Rhiannon . 2023-08-13
MORE AT Just Eat
Only given 1 star an it won't let me give a zero star rating. Ordered a takeaway for delivery on Saturday night. Never arrived!!! No reply when I tried to phone them and ask when and if it would be delivered. Why take an order if you can't deliver!!!
Paul Edwards . 2023-08-06
MORE AT Google
delivery was an hour late after the time slot provided therefore the food wasn’t even hot and I ordered 6 poppadoms and got 1 and half
Charlotte . 2023-08-05
MORE AT Just Eat
Food was ok - albeit cold due to the nearly two hours from order to delivery. Delivery time given was 20:10 and it arrived well past 9pm. No updates - had to call 6 times before anyone answered to be told it was on its way. Very disappointed.
Rory . 2023-08-05
MORE AT Just Eat
After ordering at 6:15pm they missed food in our order, I rung politely and the restaurant promised to replace it, I was awaiting the replacement for over an hour. Rung the restaurant after 1 hour and 5 minutes, I rung back but found my call was declined several times so has to call on another mobile to be told the driver was then leaving, half hour later I received a call from the driver saying they were now leaving the restaurant. I didn’t actually receive my food until 8:45.
Chris . 2023-08-04
MORE AT Just Eat
40 mins late, 2 rice instead of saag aloo
Callum . 2023-08-04
MORE AT Just Eat
Not been to the Royal Bengal in Hadleigh for sometime but Heard some great reports from friends in Hadleigh saying it was under new management and worth a look. so Tonight as I was in Hadleigh with some mates we went to the Bengal for a meal. All I can say is Wow the food was Amazing service was really good I will definitely be returning in the near future 10/10 👍
Paul Morris . 2023-07-22
MORE AT Google
Lovely food and great service. Special thanks to Shah who really looked after us. Best curry house in Hadleigh! Thoroughly recommend.
J1412OWmarks . 2023-07-16
MORE AT TripAdvisor
The food was very nice and the front of house staff were friendly and attentive. I will definitely be back again to eat in and order more food to takeaway in the future.
FarAway07823335959 . 2023-07-16
MORE AT TripAdvisor
It’s been my local for years. Since new owners thought we’d dine in. Wow. Such a rude attitude by main waiter. Clearly he was out of his depths, it was hardly busy and for the 5 mins we sat down, we could clearly see the mayhem. We left after quite frankly being spoken to by this man. Never again. Disgraceful
D B . 2023-07-15
MORE AT TripAdvisor
The owner of the Royal Bengal is very accommodating and polite. Food is amazing and taste’s amazing! Have been many times and will continue to go again and again and again! Thank you for always making our meal very friendly and welcoming!!
Hayley C . 2023-07-15
MORE AT TripAdvisor
Many thanks to Shah for a really good experience and a great meal. Very friendly and a nice atmosphere. Highly recommended.
Anne B . 2023-07-11
MORE AT TripAdvisor
Amazing food lovely staff. Wonderful evening
Jacqueline Stirling . 2023-07-08
MORE AT Google
Indian is my favourite dish. This is up there with places I have been all over the world. Thankyiu Shah for the best service x
Jay S . 2023-07-08
MORE AT TripAdvisor
Amazing food, amazing staff, amazing atmosphere. Had such an amazing time with family here. 10/10 highly recommend
Peter J . 2023-07-08
MORE AT TripAdvisor
Amazing food never disappoints. Shah is an amazing host. What a wonderful evening. Highly recommended
Jacqueline S . 2023-07-08
MORE AT TripAdvisor
Amazing service, tasy food. Top Indian restaurant
Jay Stirling . 2023-07-08
MORE AT Google
What a lovely place! I came with my family and the owner, Shah was very accommodating, even offering us drinks on the house. All of the workers were friendly and happy to help. The service was very fast and efficient, we hardly waited any time...
Camper58496841257 . 2023-07-05
MORE AT TripAdvisor
Having read the excellent reviews for this restaurant was expecting great things. Sadly, it did not live up to expectations. First impressions quite nice but the experience went downhill quickly. I went with a friend and we sat at a table which was laid for...
langtoftlady . 2023-07-02
MORE AT TripAdvisor
Great food and personal attention, well looked after. Set in a lovely old-fashioned high street and not a converted pub. Would recommend.
Russell T . 2023-06-19
MORE AT TripAdvisor
Had a great meal in The Royal Bengal in Hadleigh Suffolk. The place is clean and light and the food and staff are very good. Highly recommended and please to see they do deliveries to the local area.
Bernard M . 2023-06-17
MORE AT TripAdvisor
My wife and I ate at this very nice restaurant, early last Sunday evening 11th June . It was a very pleasant experience . The host Shah could not have been more hospitable, genial, chatty, kind and willing and able to recommend dishes had we needed guidance. Delicious food in generous portions, with reasonable prices. We would definitely recommend a visit and will do so ourselves again, next time we are in the area . Thku for a very nice evening . Edward C
Edward and Eileen Croghan . 2023-06-13
MORE AT Google
Another fabulous meal tonight at the best Indian restaurant in the area - nothing is too much trouble … food is delicious & served piping hot … service is so friendly & attentive - 5* So good we’ve booked again for next week 😊
348francesb . 2023-06-03
MORE AT TripAdvisor
Brilliant tasty fresh Indian food and great service 6 pm last Fridsy. Very friendly host
Jill Owers . 2023-05-21
MORE AT Google
Fantastic meal with the family the food was delicious and service is always terrific. Walked in as a table of five this evening and were seated straight away can’t recommend enough! Lovely red wine too ;)
Stephanie Carter . 2023-05-20
MORE AT Google
Delicious freshly cooked food, bright attractive decor, very friendly staff and excellent service. The tastiest curry we have had in a long time - recommended!
Catherine Owers . 2023-05-19
MORE AT Google
Truly awful. We collected the order but no discount given. Starters totally cold and wrong mains sent (and one missed out entirely). Replacement mains sent to wrong address and eventually delivered by a neighbour but we had abandoned the meal by then. I cannot remember a worse curry.
Gary French . 2023-05-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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First time ordering from here! Absolutely fantastic food! So good it deserved a review! 😋
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Fantastic meal out, lost my phone and they ran it to me today, lovely guys and fantastic food. Highly recommended
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We’ve had food from here before and it’s been delicious. Unfortunately this time round the delivery was 45 mins late, our cheese nans had no cheese in. My husbands curry was nice, my curry was extremely spicy even though I had discussed with them to make it much less spicy. The popadoms only came with 1 dip.