Based on 37 opinions finded in 1 websites
Based on 37 opinions finded in 1 websites
Nº 287 in 641 in Waltham Forest
Nº 5 of 20 American in Waltham Forest
Opinions
We were walking back to Wanstead from Stratford and never having visited, thought we would drop in for a drink and maybe a bite to eat. Unfortunately, the two staff members were engrossed in conversation and despite eventually attracting their attention, we were completely ignored. After a good 10 minutes, we just left. Its a shame, because it looked very nice inside maybe we were just unlucky.
Fatladythatlunches . 2024-09-08
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A great friendly welcoming community pub with loads of different events for adults and for children. Lovely food. Beautiful decor Good transport links. Brightly lit for winter nights
Gill M . 2023-12-18
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Great place, so much happening always. New chefs, new manager and new better experience !! Must Try !! We will be back for Christmas actvities. We where here for the pet show and even I won a rosette
Mollie S . 2023-10-25
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Awful overpriced food with rude staff. Go to the Leytonstone Tavern around the corner instead, something I usually do but decided to give this local a try, something I regret. Leytonstone Tavern is literally around the corner and you get great food with customer focused staff that aren’t rude like here. It’s no wonder this pub is always dead compared with Leytonstone Tavern
Dalia R . 2023-07-17
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Total rip off - do not eat here - vegan option was very poor - £9.50 for £1.00 of tiny, tiny portions. Very, very bad value and poorly cooked.
Michael L . 2023-06-22
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The food here is appalling. An avocado and hummus salad for £9.95 had just a few lettuce leaves, a teeny tiny portion of hummus, avocado, peppers and onions. It was embarrassing. Very little for vegetarians. I had a halloumi burger. £14.95 with just a bit of lettuce and over fried chips. No salad. Carbs overload. No reasonably healthy option with vegetables at all. Low quality pizza. A hugely disappointing meal for my family. I can’t believe that they can get away with selling such poor quality food. It was the worst food we’ve ever had in a pub by a country mile. I wish we’d gone to Wetherspoons. Much better food for half the price. I feel robbed and slightly sick. They spend more time on fancy names for the food rather than focusing on quality and value for money.
Sue W . 2023-06-21
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Excellent Quiz and Cocktail Specials. Highly recommend and extremely dog friendly. Manager came gave treats and told of their pet parties and doggy club !!!!
alanvincentw . 2023-03-27
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Such lovely staff and fabulous food especially the burgers. great that this company have renovated this beautiful Victorian building.would love to hear some live music there.
terenceo971 . 2023-03-05
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It s a great pub with very friendly staff and clientele. We regularly meet other parents here for a pizza and a banana for £5. The staff are always very welcoming and patient with the children. When not with kids it's got plenty of screens to watch the sport.
SJLOEEJ . 2023-02-28
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I really wanted to give this local pub a great review HOWEVER I was left disappointed. Lovely decor, we liked the chilled out vibe (we Were there around 4pm) but I was shocked at the prices. Please take this constructively! You are in forest Gate! Not the City/Canary Wharf or the west end. I paid £8 for a pint and soft drink?! I queried the bill but was told it was correct?! And the food … it’s ok… but you will pay half the price for the same quality food in a Wetherspoons All in all. Nice place, if someone else is buying 😂 and your not too fussed about food. Stick to a Wetherspoons or if you are ok with the prices, pop into Wanstead
travellers140 . 2022-09-24
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great drinks, great atmosphere, beautiful big garden. Super lovely and helpful staff going over and beyond for our dietary requirements, Tom and Molly who were both very super sweet. Always nice to see people enjoying their work! food service was a little slow and food came out slightly subpar but the team really made up for it in the service they give!
JDogM44 . 2022-09-04
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Arranged a lunchtime launch of an art display up at ROOKWOOD called RAGWORKS At Rookwood as part of E11 ArtsTrail. Well-situated reserved table for ten and the manager and staff greeted us very well at a busy time. The burgers are delicious served in a magic sauce and are just solid meat. Yummy. The pizzas are huge and tasty and look homemade. Us older art appreciators would prefer table service but it's 2022 not 1990. A jolly visit.
gillm978 . 2022-06-26
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Amazing customer service ! Once you walk into Rockwood you feel like you have transported out of E11! The calamari and wings were amazing! They are family friendly and have toys- games- digital darts and more. Exceptional interior and friendly faces- will defo be here every week !
Tabz33 . 2022-05-15
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We absolutely love this pub!! Always feeling welcome and looked after. Amazing staff like Mark, Molly and Susan makes us feel special every time, Thank You! Highly recommend to try it out as it’s good place to be no matter the age or occasion. Great food and drinks every time we have been there. Well done to all and see you soon! ♥️
366kristinal . 2022-04-24
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We have been here quite a few time since it opened and were so excited to finally have a decent local, which also looked fantastic. Also to find a place to work in when needed. I really do appreciate we can do this when needed so thankyou Rookwood. The toilets are nice, the decor as I have said is truly lovely and the seating comfortable. The outdoor seating in the summer is also great and there are other nice features too. But oh dear there are two things which make me sad about this place and make me want to give some hopefully constructive feedback to help bring changes-please can we sort these things out Rookwood?: The food and the staff- the food has been consistently so-so, with quite expensive prices for not so great food. I liked the first burger I had, the crave but then had another one which sadly was the blandest burger I have ever tasted-another time I ordered some untasty lunchtime food including mac and cheese, which just wasn't ok for the price-when I have complained at the time the lead guy has been helpful, but I feel like I am having to raise things a lot when visiting this pub-service or food normally. My wife found her pizza untempting and our friends also took issue with their burgers when we visited last. While we were there another person was complaining about service I think so not a good sign. And then there are the staff-the lead guy with a beard is a nice guy I have spoken to him before and he is chatty and pleasant, but the rest of the staff can appear really quite miserable and put upon-we waited 25 mins for our food-single burger and single small pizza, which given the few items we had should have taken 10 mins max to arrive- I rarely see the staff here smile and wonder if they enjoy their jobs? Once I stayed a whole afternoon to work-the music was really loud but I think the staff were changing tracks to their favourites so they could enjoy things more-this was my sense anyway after the music kept on changing and increasing/decreasing in volume-sometimes no music is fine too please! Sort these things out and we would come here more often-we will however be back as though these things are offputting, we really love the decor too much to never return. Appreciate the good reviews you have here on TripAdvisor Rookwood and will continue to support your existence in the area :)
russb634 . 2022-01-03
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This gem of a place exceeded my expectations. Food was delicious, service was speedy, and the staff were lovely. Special mention to Ant who explained the menu and was very patient and helpful. I will definitely be returning and could not give my experience a single fault. 5/5
lyd h . 2021-09-29
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Rookwood village became somewhat mine and my friends first choice for going out since it opened last year. It's close to all of our houses, has a massive well kept garden, is dog friendly and drinks and food are superb. It's a bit pricier than...
vladim_rab2020 . 2021-08-27
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Skinny guy w long curly hair (sorry i didnt catch his name) serving us was the sweetest bartender i could hope for, very reassuring and friendly manner. Was chatty and understanding when i was nervous before the date. Couldnt reccomend more.
abigailw391 . 2021-08-22
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We have tried this pub at least once a week for around 4 months. We’ve now given up. Service is shocking, never have I met such a bunch of indifferent bar staff. The decor is quite nice but the atmosphere is draining. I know it’s...
Pandapops73 . 2021-08-18
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What can I say about this fabulous space?! I've lived in this area for almost 40 years. The Old Lord Rookwood lay dormant for years - we thought it would be another property development. Imagine the surprise when we found the space would be rejuvenated...
O3148WVannaf . 2021-06-20
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My friends and I won a darts package in the community night and had a wonderful time. The private room where the darts was held was perfect for a group of friends with multiple games on option. There are two tables so you can eat...
tvmaned . 2021-06-15
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At long last the pubs have reopened so we booked a table in the garden at Rookwood Village. 5 of us enjoyed food: burgers, pizza, nachos and drinks for a few hours in the spacious garden. As some great 80s anthems played softly on the...
Lucas_Dizzle . 2021-04-18
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I was really looking forward to the community night and it didn’t disappoint! The pub quiz was incredible and totally engaging - and yes I am very competitive - and came 2nd! I’ve had food in the pub on several times previously and it was...
tvmaned . 2021-03-08
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Some good food deals, friendly staff. Was quite quiet when we were there last, give it a go, support your local!
Dave B . 2020-12-09
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First visit since renovation and I'm well impressed. Beautiful interior, welcoming and friendly staff (thanks Anthony!), superb pizza (2 for £13 on a Tuesday) not to mention a huge garden area with plenty of space and heaters. It really is a great find and a...
Karen W . 2020-12-08
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Slow service , last order bell went and the app buffered for 10 mins and nobody available to take a manual order . Won’t rush back
Princess315 . 2020-10-23
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Really like how they've renovated & decorated - feels friendly and relaxed, with a good range of seating type (booths, armchairs etc). Garden is spacious - love the cute & cosy sheds 💜 Great selection of drinks, on tap & in the fridge, along with...
elizabets08 . 2020-10-19
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It’s not been open for long, and I’ve only been in twice, but the signs are good. First visit was for pizza and beer, all good; second time for an afternoon coffee and a bit of remote working. The staff I’ve met have been friendly...
WhiteCityBlue . 2020-10-19
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I love this pub! We’ve spent a lot of time there since it opened and it’s great - they’re hot on test & trace, temperature scanning etc, the staff are really friendly and helpful, and there is a wide selection of food and drink, all...
KaraG2323 . 2020-10-18
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Been in 5 times and always had great service . That was until a recent visit! We were over charged for a round of drinks. We queried this and was faced by a person trying to say we were wrong when we had all the...
maltaguy . 2020-10-18
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Temperature dropping like a Mofo. Rockwood entry, covid-19 scans and temperature checks at the Rookwood, allcovid safe. Decent fish and chips on a Friday (2-4-1) quids in. Staff were on point, however, on their ordering app there was no option to tip. We could only...
stephenlW4186IO . 2020-10-16
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Have been excited for this new pub to open and it didn’t disappoint, the decor is modern, great sized beer garden with heaters too! It is a decent sized pub so social distancing has been adhered to with track and trace being followed on arrival...
Emmap89x . 2020-10-16
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Had a lovely visit at the rockwood. Great food, great drinks and good value for money. Glad to see staff pulling together during Covid and still providing excellent service.
92laurenh . 2020-10-15
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I visited yesterday and was very impressed. Very welcoming and friendly staff, good atmosphere and decent food. I will definitely be returning.
Savvyloca . 2020-10-15
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Really disappointing. It’s been a long time coming, and soooo pleased to see a pub start up in such difficult times. Awful food, soulless venue.
rebeccacV5893IB . 2020-10-08
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There are only a few decent places to eat drink in the area. This comes under the bottom of any of the others. Poor service, stuck up bloke who came to the door. Turned away presumably because he didn’t like the look of us. You...
191nicolasj . 2020-09-18
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My partner and I have been waiting for this to open - looking forward to an addition to some really excellent local places to eat, drink and mingle with neighbours. One member of staff was friendly and welcoming but most were not. We decided to...
113jof . 2020-09-14
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The old Lord Rookwood pub is open again and looking absolutely fabulous inside. We had a nice relaxed dinner in the impressive garden which has lots of space and shelter for all types of groups who want to eat outside. The dishes so far are...
derekrobert . 2020-09-07
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My daughter has just moved to Walthamstow so we were looking for nice restaurants in the area. We were the only customers in here I think the decor was beautiful and all looked very clean but sadly the waiter was very unaccommodating. We ordered chicken Shish which came with rice and salad , I asked if I could just change the rice for fries as I’m not keen on rice and it was a straight forward no I asked why but he just said no your not allowed. When the meal arrived my salad was brown where it was old or out of date I couldn’t be bothered to complain because I knew I wouldn’t get any joy anyway as they were just most unhelpful and was not prepared to give the customer what they required. I have never been to a restaurant before when I’ve not been able to swaps or take something out even if I had to pay extra I wouldn’t of minded that . I also asked for a lemonade but said I could only have it in a mock tail . It was all very bizarre but at least it’s one she can cross off her list and not recommend to anyone else. Come on it’s a restaurant be more accommodating to the customer.