The Rookery Lakes in South Lakeland

Terrible customer service! The young girl at the till clearly did not want to be there. She was huffing and puffing at customers! Yes, it was very busy as yesterday, 15th October was a beautiful autumn day but I would think they would be glad of end of season trade! I could not sit down because they were so busy so opted to ask for take away coffee and cake, only to be told by her 'I'm not doing take away'. Really? The local co-op is closed for a refurbishment and they really could capitalise on that if they employed more capable, less miserable staff! Shocking!! Won't return!

Called here for a takeaway lunch, used them several times before. Service was disappointing to say the least. Not a please or thankyou from the ladies working in the shop - even when I pointed out they'd only charged me for 1 flat white! Previous reviews also highlight the fact that the staff are miserable, they respond but do nothing to address the concerns raised. Also, I would've thought that as u was the only customer in the shop on a very wet day would have been positive for them - obviously not! Not sure I'll return here.

Visited here with my Dad today. Asked for a tea cake and then a scone both not on the menu anymore. I had a bagel with salmon and cream cheese paid over £8 and that was it no sides, no even a bit of salad - didn’t taste great. Dad ordered pancakes in the end 2 tiny pancakes on a dish - still hungry when we left. Not great service either. Disappointed!

Stopped to have a tea, latte and a slice of carrot cake. Great service and a huge slice of cake that we shared. Great value for money.

Called in for a coffee and snack after our frequent walk along the bay and round back into Arnside. When this first opened I was a little wary as we are used to small intimate tea/coffee shops in Arnside. However this was our second visit and as we entered we were greeted by obviously the front of house guy “David”. Wow does this guy know how to do it Welcoming ,friendly, Northern (always a bonus). Had a lovely coffee and Hubby had a great crisp bacon bun. The vibe in this cafe/restaurant is great., modern but great service. We live quite locally and are encouraged to go in the evening now as well. In our opinion the best restaurants are always about the front of house and Crossfields has it right. Everyone in this place has a great view of our beautiful Morecambe bay.