The River Room Restaurant in Warwick

We ate here in conjunction with an overnight stay at the Hotel. The menu didn't really impress and although the restaurant was quiet service wasn't great and the food below par/average for such an establishment. The hotel is under major refurbishment which may account so hopefully things will improve. Overall I wasn't impressed which was sad!

See also main review for hotel. The standard of food and service at the River Room Restaurant is not consistent with the standards elsewhere within the hotel. We experienced very poor service, limited menu options and missing orders. Breakfast was somewhat disorganised and not up to the standard one expects at a 4* hotel.

Had some average meals here and some bad ones over the years but my recent visit was the best yet. Varied menu and food hot and of good quality. Keep that current chef! Breakfast always on a par with any Hilton, which is the best yardstick. Sort out the coffee though eh?

good food and great service, its a big place and it gets a bit busy so would advise booking in atvance. good range of food, prices ok but a little high.

If you want a dried up burger, pies with very little meat, dried fish and pea risotto with no peas - this is the place for you. Add to this insolent ignorant staff and you've got yourself a night to remember. In fairness most of the staff here are ok but our very young waiter was rather lacking in the manners department.

nice staff. it can be busy. good breakfast. when busy it take time for help. the food is nice and tasty.

Used this for breakfast and lunch for 2 days whilst staying at the Chesford Grange Food quality OK Soup a bit bland Nice fresh bread

soup is blend and tasteless. coffee is good. other food is just dorm level, can have much room for improvement. Service is good.

Too many trainees/ holidy job students for evrything to run smoothly, although they were helpful, as far as they could be.

Terrific variety of food on the menu . Everything my wife & I had over two days was amazingly delicious

we had 2 breakfasts and 2 evening meals the only word I can use to describe it is FABULOUS!!! we loved it

Had dinner here as staying in hotel and was part of the package we had. Food good, service good. Restaurant busy as hotel had quite a few conference quests staying.

this is a lovely hotel location in all respects, but we found that the restaurant was out of our budget for pricing... nice though it undoubtable is

We have had meals in here for many years and mostly found them to be excellent for food and value. Always have our breakfast in this room when we stay at Chesford Grange Hotel. Ideal spot for trips to surrounding areas, like Birmingham NEC, Warwick Castle, Stratford upon Avon, Leamington Spa and Coventry. Hotels amazing with a Spa etc. I cant rate this place highly enough.

We were staying at the hotel and had our meal on our first night as part of the rate we paid. We booked a time when we checked in although it wasn't necessary as it was quite empty. We had to wait for the 2 waiting staff to finish a conversation before turning to us to take us to a table and didn't really understand what they were saying as their English wasn't great. We were allowed to have £28 of food before we had to pay extra so at least the evening meal package does give you access to the full menu. There is a reasonable breadth in the menu - we decided to have a main and dessert with some bread as a starter. Our mains were OK - nothing special - I had the lamb shank which was nicely cooked and my wife the spatchcock- which wasn't a spatchcock but half a chicken - no sauce at all on it so dry to eat - they provided some gravy when we mentioned the dryness. Desserts were poor - we had apple crumble which were small and had a dense topping rather than crumble. The service felt a little clunky - I think all of the waiting staff served us at some point so felt quite uncoordinated. Had breakfast in the same location the following morning and was fine - a good selection of continental style and cooked options.

A wonderful range of breakfast choices and all assisted by very attentive staff. Good views over the grounds and the seating is roomy and uncluttered

Breakfast was very busy one morning, waited 15 minutes for sausages and bacon.Evening meal of high quality - expensive, but good.Waiters/Waitresses polite and attentive.

Food was often overcooked or burned and was not worth nearly what it cost. I was there for a convention so I expected it to be a bit lower quality than usual but this was exceptionally bad.

We were staying in the Chesford Grange hotel as a result of a TripAdvisor package. As part of this deal, we were allowed a meal in the River Room Restaurant. The food was good and the staff courteous and helpful. The only minor problem was with the Rosé wine, which was at room temperature when delivered to our table. The Waiter tried his best, filling an ice bucket, but it took a long time to be cool enough to be at it's best. Otherwise everything was fine.

We visited on a Sunday evening which is cleary one of the quieter nights of the week. That said very helpful staff in bar and restaurant and we enjoyed a tasty burger albeit on the pricey side.

Food was good, waitress was awful and she knew she was so she gave us 20% off. Need to train staff on hospitality. Bar staff are friendly and have great customer service.

Staff attentive without being intrusive good friendly service and enjoyed food. Would recommend the cold meat platter to start.

6 of us just back from the worst Christmas ever, spent at the above. Food at Xmas Dinner dreadful,sparse and inedible,service terrible, no atmosphere very few trimmings, the music for Xmas lunch, "Blowing in the Wind" by Bob Dylan! how very apt. Only one glass of mulled wine each offered all over the festive period,very young, untrained and miserable staff in attendance some unable to communicate in English, over 2hrs to serve every meal over 3hrs on xmas day it was like feeding the 5 thousand in the Kenilworth Suite, packed to the rafters with 2 coach parties together with all the independant travellers present, mayhem! Complained to a very patronising Manager Mr Anjay Talwar, who couldnt comprehend why we were so upset and said that he really didnt want to speak to all 6 of us - tough - hes a Manager surely he can manage 6 people at once! Offered us a refund but doesnt compensate for our Christmas ruined keep away from this hotel at Christmas all they want is your money, not interested in customer service which is so important especially at Christmas, what a nightmare, xmas at Mcdonalds would have been a better and a tastier option and for this we paid £1,320 daylight robbery!