The River Cafe in Hammersmith and Fulham

The service was excellent. The food was good, but didn't meet my expectations for a Michelin star. The meat was well fried, but very tough. The chocolate cake was to die for. Unfortunately, the noise level in the restaurant was very high and the tables are very close together, so you have to go through an obstacle course to get to the toilet. The top tablecloth was made of paper.

It was disappointing for the price. The food was just good, not great and there were some misses that are not acceptable at this price point. They missed a component of my wife's main dish, and by the time we could get our servers attention it was too late for it to be enjoyed as it should have. Really inexcusable for a kitchen of this level and the price, but I get the feeling it wasn't an unusual occurrence. And the other main dish was very mixed, with some of the veal shin being delicious and tender and other pieces being extremely tough and hard to chew. If you want to charge these prices, the attention to every detail needs to be better. Would not return.

I’m a London Taxi driver and have picked up and dropped off numerous punters at this venue over the years. So being a special birthday took the plunge and booked the two of us in for lunch. The location by the river is great. We had a table next to the windows. The service was good. The food was full of flavour. I had the lamb dish and my friend had the partridge. The leg of lamb dish was delicious but two thick slices of meat was far too much. A lot more work on the presentation wouldn’t have gone amiss. My friend had the partridge. Whilst tasty struggled to get the meat off the bone and again little effort had been made on presentation. Deserts tasted beautiful. There were lots of positives about experience. However the price was still unjustified at £224 for just two main courses, desserts and a karaff of wine. I wish I had had read the reviews before I made the booking. Once bitten twice shy!

We were really let down by our recent visit here. We’ve been quite a few times before, and even had our wedding reception in one of the private rooms, but I was quite shocked with the service this time around. The service is always meant to be casual, but this time felt rushed and careless. We arrived 10 minutes after our reservation slot and get plonked at an empty bar with no menu and no service/offer for a drink for 10 minutes as our table wasn’t ready yet. When we were eventually seated at our table, we were given a set of menus. Five minutes later we were simply asked if we are ready to order - no are you okay with the menu, do you have any questions etc. At this point, we hadn’t even ordered (or had been asked to order!) any drinks, so I was a bit surprised we were going straight in for the food. We ordered the drinks and asked for a few minutes with the menu. Still no offer to run through anything on the menu with us. We ordered two starters, two pastas and one main to share between two of us. Crab was delicious, pizette with truffle was tasty (but overpriced at £74 as you can’t even taste the truffle). Risotto was tasty, whilst the tagliarini with artichoke was incredibly bland. It was the only pasta in our many visits we did not finish. Our main, the pheasant, was overcooked and therefore tough and hard to eat - we left most of it. We finished with an almond tart which is still always one of the best things on the menu. All in, it was £430 for two people. Whilst the food was mostly good, if you spend this much on a meal you expect much better. Sadly this visit is likely to be our last.

Food was bland, tasteless and overpriced. Desserts sub-par. It did not live up to the expectations of a Michelin star restaurant.

I had high hopes for river cafe. The staff were really welcoming and the atmosphere was lovely. The wine list is extensive and reasonably priced. The food did not live up to expectations. Some of the bread was really salty and some was not. The pheasant pasta lacked flavour and had a cardboard like texture. The veal shin had a great texture but lacked seasoning and flavour also. The langoustines were delicious and the Dover sole was good so if I had to come back I would only eat fish. Certainly not £400 well spent for a 3 course meal for 2 and a bottle of wine.

Always wanted to visit this iconic restaurant. It was well worth the wait. Everything about it is low key excellent. The food, service and atmosphere is sublime. Elegant unpretentious and chic.

everything is great about this place

*slaps some pink on one of the walls* yeah your lemon pasta is now £89

Over priced bland food. Pasta very disappointing.

The perfect long summer lunch spot.

This restaurant must be the most overrated restaurant in London. I don’t understand how people say that this is one of the best restaurants in London as this is clearly false. If you want actual exquisite italian food, you can just go to Scalini or Signor Sassi. The River Cafe’s food has no flavour, the portions are ridiculously small for the price and it isn’t authentic Italian food. For that price, I’d rather go to an actual Michelin restaurant. The service is okay, you have the owner prancing around and making eye contact with you throughout the dinner to check if you know who he is. Im sure that restaurant was incredible back in the days but at this moment, it gives nothing

So disappointing. The food was mostly bland with a lot dishes just drowned in cheese to hide that. The chillies on the calamari had no spice at all, the pumpkin soup was actually very flavourful, but that was the only dish that was. The meat was overcooked and dry, the monkfish tasted fine (although nothing extraordinary) but was a ridiculously large portion (two people shared it, didn't finish it and both feel like r had too much monkfish) with the tiniest amount of vegetables served with it (which was actually a relief because the vegetables were just an oily mush). The lemon tart dessert was inedible - burnt parts on the top layer, overwhelmingly sour with none of the bright acidity of a lemon, and a crusty that was both undercooked in the middle and burnt on the outside. If this were a local £30 a head Italian it would be fine, but the meal was £130 a head for just food, which is insulting. Or waiter was fanatic - charming, knowledge and attentive.

Service, drinks, very good. Made cocktails not on the menu for me! Partridge was very dry and over cooked! Managed to change to another main.

The food is bland and tasteless, nowhere near Michelin star quality and even below many lower tier restaurants in London. Prices are simply insane.

Fantastic food and service. The flavours were amazing.

"Resting on its laurels" which it thinks it can probably afford to do. Disappointing prima Patti of vongole spaghetti at an extortionate price. It's just not that good.

On Saturday four of us went to The River Cafe for dinner . Over the past 2 years we have been visiting bucket list restaurants and this was one. I’m afraid it really didn’t live up to expectations. Whilst some of the dishes were good the spatchcock partridge was underwhelming and my husband’s calamari over seasoned and tough. We arrived spot on for our 8pm booking but our table wasn’t ready and we were not seated until 8.40pm. The restaurant has certainly made sure it has as many tables as it can fit !! Which does give it a rather claustrophobic feeling . The wine list is expensive which together with an overpriced menu does make it a very pricey evening which unfortunately the food does not live up to. The web site says the restaurant closes at 11.30 and they certainly mean it !!! At 11.30 precisely we, together with other diners, were asked to leave and the hoover was brought out !!!! It’s another one ticked off the list but not one we would return to .

Massively overpriced (2x) compared to any of the best restaurants in London. Food was nice but not worth that this price point. Seemed significantly overstaffed but most of the staff didn’t seem to be doing much and that didn’t translate in great/responsive service.

Really wanted to try River cafe and didn't want previous reviews to influence me so I didn't look before perhaps some of us should have and we may have reconsidered. The word I would use to describe the food would be underwhelming, not bad, but certainly not good. When you take into account the price definitely disappointing. We had antipasta, primi and secondi each and sharing desserts with about third or half bottle of wine each (£60 per bottle) and it worked out approx £250 per head. Tried a good selection of the meals between us and in conversation I don't think anyone said wow this is lovely, I was expecting that for pretty much every course! Money aside was it some of the nicest Italian food I have eaten? No definitely not, I would go as fair as to say majority was bland. There were a few people who added salt and pepper to dishes, once again I would expect dishes to be seasoned to perfection. Always get one person who adds seasoning, but rarely most of table. Was the service impeccable? No it was average.. some meals placed in front of wrong people, some wine spilt when pouring, no check in asking if food was good - perhaps they don't want / know the answer! Was the atmosphere good? Yes it was a comfortable buzzy environment. Wil I return? No Would I recommend? No Overall disappointing and I really wasn't expecting to say that. Such a shame

Lovely food , always busy atmosphere , Rossini must have

I went for a birthday meal & thankfully I was t paying for it but they certainly aren’t giving it away, the food and service was 1st class throughout. Our waitress was Canadian & she was very attentive & even after I had eaten the flourless chocolate cake she made certain to have it comp’d as it was my birthday after all. I shall return in March with my dear friend as it will be their birthday

Fabulous food and the service was excellent, special shout out to Andrew & Veronica, all other staff were great too, would definitely return.

After reading the most recent reviews I nearly cancelled my booking. However I am so glad that I didn’t. The service was impeccable swift but never overbearing. The food was truly excellent beautifully presented and coked. Yes it is quite expensive but as we were there for a special occasion that was ok The restaurant was full and the general ambiance good. Our waitress Myla was a delight

Simply the best as always!!!!!!!!

Very disappointed with our trip to The River Cafe. We had the mindset that we would have a pasta each, then order a main and dessert depending on how hungry we were after that. My partner ordered a pheasant pasta and I ordered the taglierini al pomodoro. I cannot tell you how underwhelmed I was. The dish consisted of spaghetti that looked like it had just been mixed into a tin of chopped tomatos. There was no flavour, it didn't taste like it had been seasoned. No offer of parmesan or even a basil leaf to make the whole thing look more appetising. This cost c.£35. The pheasant pasta had slightly more flavour but again disappointing. We decided not to bother with a main or the dessert and asked for the bill. I would note that the service was good and staff incredibly polite. It just seems this place rests upon its reputation and I would not recommend it to others. A real shame.

A fantastic Italian that combines both high quality cooking with a laid back casual atmosphere. Food is well prepared and cooked. The squid had the perfect texture, the pork ragu was so flavourful and the mushroom ravioli in sage butter was lovely. All the dishes are well thought out and have both a classic side to it with a modern execution. It gets very busy here so booking is recommended. Tables can be quite close together but this adds to the cosy and relaxed atmosphere. Service and staff are brilliant. Very knowledgable and very attentive.

I went to this place with a friend for lunch a few days ago. The food was okay, but the prices were a bit high in my opinion. There was a strong smell of cooking in the hall, which I guess is normal when the kitchen is open. The kitchen had its own oven, which was nice. We had a good view from the terrace. Overall, it's a place you could visit once, but I wouldn't go there again.

Awesome lunch, food very good quality and super tasty. The staff were very friendly and helpful. Definitely recommend

Staff are incredible, food was delicious, unpretentious, amazing setting. Can't say sing its praises enough. If anything I feel like I'm under selling it!

Legendary, and impressive how they manage such a lovely atmosphere for the huge crowds and dense packing of tables; the food is certainly good but not outstanding, and for the price I’d expect better service (like when waiting to be offered a water or not having to pay on exit)

The food was nice, in general, but I have eaten better food in some other Italian restaurants in London and paid half this bill. The desserts were just ok. Overall, overpriced for what you get.

Super nice interior! As well as waiters and atmosphere. The food was amazing which explains why it is a bit more expensive however it was worth it🥰

Lovely location. Staff and service excellent. Would I rate it as a 1 star Michelin…. Sadly no. I thought for a start the food was way over priced for what it was. It lacked flavour and presentation. I wouldn’t recommend this restaurant unless you had deep pockets.

Nice food in busy, noisy, restaurant but totally overpriced.

After living in London for 15 years, thought it was finally time to try this much-hyped place. Joined a wait list for a birthday meal and were finally able to book lunch on a Saturday, so we trekked out to the riverside in the middle of a public transport black hole. It appears the cafe's location in an area without many other notable options has been a boon to their reputation over the years. I was surprised to find the decor frozen in time from the 90s, located in a building that looks like an office park. The staff were the best part-- friendly, welcoming and knowledgeable. However, prices were through the roof, and our courses took forever, with 20-30 minute long gaps between. We had been told we would need to give the table back in 1.5 hours, which would have been fine if dishes arrived promptly-- but at that glacial pace it was impossible to eat all three courses at a comfortable pace-- by the end we were rushing to get through our mains. To be fair, the food was good-- but nothing special compared with numerous other London restaurants in far more convenient locations, with more stylish decor and enjoyable atmosphere, at half the price. Seems like this place is long overdue for an upgrade, but they are resting on their laurels from past plaudits, before Londoners had so many superior options.

I Went to the river cafe to pick up two bruschettas and one slice of lemon tart to takeaway. I asked for anchovies and Parma ham as extras and was planted with a £45 bill. Complete rip off. The photo says it all…

One of the best restaurants I've ever been to

Very strange disconnect between quality of food and price. Alcohol seems reasonable, £15 for a good quality cocktail in a nice London restaurant is fair. What is not reasonable is charging £35-40 for starters which are perfectly nice but very much the standard of a decent Italian restaurant rather than fine dining. The dining experience is also very strange and feels more like an overfull cafeteria on a cruise ship. Staff were friendly but for the extortionate prices would probably have expected someone to have walked you through the menu on sitting you down. But that is splitting hairs versus the overpricing of the food, which is scandalous

I've been to the River Cafe on more than one occasion. The experience hasn't been great compared to other restaurants of its price and reputation. It's probably the most overrated restaurant in London. The food was nice though I had shell in my crab dish and shattered bones in a meat dish. Our dishes seemed missing some garnishes compared to the same dishes on the neighbouring table. When sitting closer to the bar, the staff would have quite loud conversations above your head and it was quite distracting with some joking around and physically playing with each other. Despite the number of staff around, the service wasn't particularly attentive and other tables were also struggling to get the staff's attention. All of these things make you feel as though you're just a cover.

I was worried about coming here following some of the reviews, but every aspect of our experience was outstanding. The setting is stunning - a brilliant mix of laid-back, cafe style service and beautiful decor sets the tone for the whole experience. Service is attentive, but relaxed. Everyone we encountered was friendly, helpful and knowledgeable. The food was outstanding. The fish was all cooked perfectly, with interesting and varied flavours. The wine list is varied and matched the food well. Don’t let some of the negative reviews put you off - a meal here is a real treat I won’t forget in a hurry

Disappointing food with standard service. The antipasti dishes were nothing memorable, while the mains consisted of fatty, poorly cooked cuts of meat served with uninspiring sides. All three dishes served, the monkfish, rib-eye and veal were chewy in texture. Furthermore, the standard of service gradually dropped as the night progressed and the restaurant became more busy.

We were so pleased with Cheyann’s service today. She was very nice and took great care of us. Thank you for a wonderful experience; we look forward to visiting again. Anna and Mario.

This is the best restaurant for Consistent Great food in London ! By far ! The flavours of produce of the Mediterranean are alive and abundant.

This place is eye wateringly expensive. The food is glorious, but the service should be much better for the price.

Came for lunch and we were very much looking forward to it based on how far in advance we had to book and the reputation/general hype around the place. Unfortunately, we were disappointed with the shabby interiors, poor service and terrible value for money. More than happy to splash out on a nice meal but not when you’re paying £33 for 5 overcooked ravioli and £59 for a tough piece of fish. The ingredients seemed fresh and some of the flavours were well balanced but every dish was executed poorly (lemon zest in the tart made it grainy and not an enjoyable experience) so for the prices they’re charged it’s just not worth it. Staff seemed indifferent to our presence which made the 12.5% service charge even harder to swallow. Although this seems standard in London these days and who’s going to ask for it to be removed at a place like this? I would save your money and go a few paces further down the river to Sam’s Riverside - a much nicer experience all round!!

Very delicious food and lovely service. I've come here for lunch a couple of times and always enjoyed myself. The food is top-notch and of great quality. I always opt for the fish dishes, and they never disappoint.

Everything we had was delicious, some of it was outstanding - particularly impressed by the way they make simple ingredients like a fig or tomato really stand out. Being sat back-to-back with other people means it’s easy to overhear conversations and it’s a great place for people-watching. Is this the place to come to for an intimate dinner? Probably not. Is it amazing value for money? Probably also not. But the atmosphere of comfort and unpretentiousness, together with some truly special food means you want to come back to again and again.

Incredibly disappointed by the entrance hostess (orange silk top, brunette with a bun) On the 3rd of September 2024. No smile, no welcome, no warmth. When I asked to sit outside, I was told that it was fully booked - clearly loads of space. The problem is - I booked outside as well. Very snooty behaviour which I have not see here before. Shame.

Great food, impeccable service, beautiful ambiance. Simple yet generous and tasty crab dish, pasta seemed like it was made by la Nona in Italy, the grouse met our expectations. Did I say service? Because everyone there seem to care.

Pricier than I imagined: £100 for a starter and a main . Dover sole I have been served better previously. Fabulous atmosphere in the summer

Overall disappointing and far below the standards of years gone by. The food was fine but unexceptional, and not deserving of a Michelin star (or the £60 price for a main). The service was average…bread didn’t come when we asked for it, the wine took a long time to arrive, and no-one checked up on us etc. Summer pudding was no more than a plate of berries with some soggy bread amongst it. Best bit was the setting.

Amazing! I love to give 5 stars reviews because it means I found a place I would recommend. Food was very tasty; as a starters I would 100% recommend the Crab, the Pizzetta, and the Prosciutto with Cantaloupe melon, you can tell all the dishes have quality ingredients. Then the mains I liked the most were the Dover Sole wood-roasted with a salted anchovy —it melted in my mouth—, the Summer Risotto, and the chargrilled Longhorn Beef Rib-Eye, but if none of that is to your taste I would suggest the Tagliarini with Dorset Blue Lobster, incredible as well. Everyone was super friendly and professional and the owner is such a nice lady. We felt very welcomed!

We visited River Cafe for dinner with our family, and our impressions were mixed. The food was outstanding: every dish was exquisite and delicious, with no doubt that the kitchen here is top-notch. However, the prices seemed too high, especially considering the restaurant is quite far from central London. If you're willing to spend a significant amount on dinner and don’t mind the trip to the outskirts of the city, River Cafe won’t disappoint. But if you value a balance between price and convenience, it might be worth considering other options.

The food was undercooked and it took forever to have it back served the right way. It helped that the place is beautiful and the day weather-wise could not have been better. Quite attentive staff, regardless.

The best restaurant in London by a mile. Utter perfection in every aspect

For a restaurant of this reputation and with the prices they charge, I expected an exceptional experience. Unfortunately, it fell short. We were seated outside next to storage units with a view of covered plastic chairs—not the most appealing setting. While the interior is beautiful, they should really focus on enhancing the outdoor area, especially since that’s where most people choose to sit during the summer. The service was good—not Michelin-level compared to others I’ve been too, but decent for an average restaurant. Honestly, I’d say it’s on par with Gaucho. However, the food was disappointing. The lobster was overcooked, rubbery, and a bit cold. The presentation was lackluster, as if the food was simply thrown onto the plate. I have a feeling this place was amazing in the 90s, but now, it’s just not worth it. Save your money and go to LPM instead.

Food was good but I think pricing is rather punchy compared to other similar and well known establishments

My partner and I eat here maybe 4 times a year and always host a family meal in the summer . Our meal on Tuesday was so middling I’m still appalled that we spent so much for such poor food . Whilst the weather wasn’t great and they can’t control that , they could at least have overhead heaters that work . Our’s didn’t and there are just so many blankets you want to have during dinner . The food was not good . My melon was so overripe it practically was a smoothy annd the ham that came with it fairly insignificant the monkfish was not fresh and covered in sauce probably to hide the fact that it wasn’t fresh, the pasta nice but not worth the price . I usually order the lemon tart but this time tried the summer pudding which was so tart it was unpleasant . Once in awhile I realise a restaurant can have an off night but at these prices the RC can’t .

Incredibly expensive for what it is. Better to go to Locando rather than this.

We eat here around 4-5 times a year and always have a family dinner in the summer . Our meal this time was extremely disappointing . The weather wasn’t good which isn’t their fault but for goodness sake could they at least insure the overhead heaters are working ? - our’s wasn’t despite asking numerous times for it to be relit . The monkfish was not very good and over coated in sauce perhaps to hide it wasn’t very good , the pasta fairly bland and the summer pudding was so sharp it was inedible . I am aware that restaurants from time to time have a bad night but at these prices this restaurant can’t afford to . Certainly not up to its usual standard , I wonder if Stanley Tucci who was having a big private dinner inside had as poor a meal ?

We went few times in the past and have good memories, and then this year ventured again in late August - as rightly put by another reviewer - trading on past glory indeed! Tables overcrammed, too many for the allowed space for sure. Crazy prices - starters fora min £35 and mains from £65, shocking even for London (pasta - around £35). Starters were bland (we had carpaccio, squid and buffalo mozzarella - ok but nothing special and certainly did not justify the price). Mains were better (fish, ravioli and girolles risotto) but again not garnishes is a special/imaginative way. Dessert was flawless (lemon tart and strawberry + almond tart). The service was efficient but our waitress was rather dull and not interested in serving us, just delivering plates; same for the sommelier. I felt like it was not worth the money and I agree with others - a culinary disappointment. They do not deserve to keep the Michelin star. Read less

The River cafe has become a mid rate pretentious canteen for decedent business lunches! That's all.

Iconic for many reasons- it’s pricey but excellent portions and delicious food. Lovely space especially when the weather is nice. Worth a visit (or several)!

We had high expectations but were ultimately let down, particularly when you spend over £300 for a meal for two (no drinks) you expect a lot more. Portion size was good (maybe too big) but the quality was poor, an inverse ratio to what I was expecting, would have favoured quality and flavour over a big portion. The service at the table was good, but we arrived a little early and were left at the bar with other guest with no bar service… The atmosphere was pretty good, but the decor is very basic and you feel a little like you are on your garden patio, certainly not a fine dining experience.

Both the restaurant and new walk-in cafe are quite nice. Booking has been easy at the restaurant recently and the side cafe hasn’t been over-crowded, I hope it stays that way. Of course, the chocolate cake at the restaurant is mint, and the caramel gelato at the cafe is leng. The lemon tart is bussin, as well

I had hopes for an enjoyable evening at The River Cafe, but left disappointed by my experience for a number of reasons. I was visiting London in late July 2024 to celebrate a milestone birthday with my family. My spouse chose The River Cafe for my birthday dinner based on its positive reputation. The evening started well enough, but as soon as our food and drink orders were placed, service at our table fell noticeably. I observed at least one A-list entertainer among the patrons at a nearby table who was showered all evening with fantastic service from the staff. I observed the chef and the owner spending significant time conversing with other people I recognized from the silver screen. My party, however, felt rushed and insignificant. I asked to speak with the owner when she had a minute to spare, but was told she was too busy. I could see her at that moment just a few tables away speaking with other more fashionable guests. I fear, but do not know, whether our racial diversity or my spouse's physical disability played a part in the decision to disregard us. All I wanted was for my young daughter to meet a successful business owner and hear a few words of inspiration. It seems that unless you have a deep IMDB profile, there is no attention to be given by the owner. After paying a bill of over $1000 for four people, my highlight was a short riverside stroll on the public access nearby. The only food that stands out from that evening is the Chocolate Nemesis dessert. That was excellent. I cannot recall what else we ordered because it was not that memorable. This is a place to be seen and rub shoulders. The food and wine are decent, but not spectacular. The premium paid here is for snob appeal and networking opportunities in the entertainment industry. If you do not meet the narrow criteria of patrons this establishment seeks to serve well, you can find better food and service elsewhere. If you are fortunate enough to be in the narrow social class this restaurant seeks to serve, I suggest sending a message with your wallet by supporting other more deserving restaurants that treat all people with respect.

Honestly, this place does not deserve a Michelin star. I am Italian and there are so many places in Italy where you can eat better food than here. The quality of the food is modest, the atmosphere of the place not so great and we are talking about dishes that are significantly overpriced. I do not recommend it.

Value for money absolutely ridicolous. Main dish starting from 60£ and quality is not enough

Unfortunately very overrated and extortionate prices. Paid £135 for two v small portions of pasta, 2 glasses of wine, 1 small cheese plate and sparkling water. How can they justify £36 for 5 ravioli for a primi? Went for an anniversary dinner and wished we'd chosen elsewhere. Was here 20 years ago and has changed beyond belief. Very sad...

As always outstanding food. The service was so enjoyable and efficient thanks to Bella. She was smiling, accommodating. and perfect.

The amount of food is very small, and the taste is average and not distinctive. There are restaurants in London that are much tastier... I do not think about returning to them.

Did you know the River Cafe has a cafe? Situated right by the river there’s seating inside or out. Outside is gorgeous on a sunny day, surrounded by flowers. A peaceful stop along the Thames.

A nice place but very pricey for what you get in my opinion, £45 for a thigh of roast chicken with vegetables is a lot and no potatoes so felt under nourished! The price for 3 men without drinks, as only drank water was £368... Not rushing back in a hurry but lovely atmosphere and friendly staff although you'd expect that for the money. Thanks

Very good food and a wonderful ambience. It is expensive, but worth it.

Amazing food good service and a nice atmosphere

So we are seasoned travellers who enjoy the experiences of dining at restaurants all around the world, primarily US, Europe, UK, and Australia, and have been doing so for 20+ years We rate our experiences against set criteria to give us a relativity between different cuisines/locations/etc I made a booking at The famous River Cafe, for a late lunch this past week Unfortunately the experience was as bad as we’ve had ever anywhere Food was underwhelming, from undercooked and sloppy two cheese pizza, two mains that were just so so ( one at £85 mind you), no availability of sides, even salad was not really an option, so they provided (for £14) a small plate of simple rocket leaves, but highlight was excellent strawberry almond tart As for service, it did not exist 3 requests for water, 2 for my coke, likewise for ice cubes, and this after a 20 minute wait for our table, some of the staff ( not all I must stress) adopted a somewhat “ entitled” manner, which didn’t contribute to the experience when added to the service failings Overall seriously disappointing and not worth the 5 hour round trip we took to saviour the delights of The River Cafe

Incredibly overpriced for small portions and mundane dishes. Service is not up to standards.

Disappointing Service at The River Cafe I recently visited The River Cafe for the first time, hoping to get acquainted with the place before booking a dinner reservation for my husband and me. The setting is undeniably charming, with a lovely atmosphere and tasteful interior design, enhanced by its picturesque location by the river. There was even a vernissage in the annex that added to the ambiance. Unfortunately, my experience was marred by exceptionally poor service. I ordered a double espresso and planned to stay for lunch. From the moment I sat down, the waitress paid no attention to me. I had to ask for both the menu and the drink menu myself. After receiving my espresso, she never returned to check on me or offer water, forcing me to drink from my own bottle. I was dressed in casual sportswear after a stroll by the river. After waiting a long time (almost 1 hour) without any further assistance, I decided to leave. I stood up to get someone’s attention to pay for my espresso, and after waiting for about 10 minutes, the manager, Tom, finally approached me. He was apologetic and did not charge me for the coffee, offering something to take away instead. I appreciated his gesture, but by then, the damage was done. I had high expectations for The River Cafe, given its reputation and the beautiful setting. Sadly, the lack of attentive service left me very disappointed. While I may give the restaurant a second chance based on the positive reviews I've heard, this initial visit has certainly dampened my enthusiasm.

Food was delicious We sat inside, to be honest, the atmosphere was like a cafeteria, I didn't love it, unfortunately the service was not great because it was very busy.

I’m burning my river cafe cookbook first edition .. appalling service and sexist service especially regarding wine .. apparently if a women orders wine the male gets to try it Sad and disappointed by the experience . Dated interior with ripped seats

1 star Michelin Italian restaurant. Came here for lunch on Saturday. Busy and big restaurant. We ordered four dishes to share for both of us. We felt they were all ok. Nothing outstanding. The calf liver wasn’t outstanding too. Risotto was quite bland and look boring. I ate better food in Italy without Michelin. Staff were friendly and there were many of them. This restaurant feels more like an upmarket/overpriced restaurant rather than Michelin starred restaurant. I feel there is slight lack of attention to the dining experience. I feel restaurants in London cannot compete on world stage. I would score 6/10 however on google 4/5.

A very busy and popular restaurant. They pack a lot of diners into the space and limit your table to two hours. The food was good, and quite decent portions. However it wasn't as good as I'd expect from a Michelin starred restaurant. Also the dishes were quite pricey. The service wasn't very attentive. We had a mix of servers and a few times we had to flag someone down to ask where our dishes were.

great food , but at a price amazing location

Horrible food very small portions not testing over cooked pasta

Eye wateringly expensive. £35 for a vegetarian plate of pasta with no taste and the quantity didn’t even cover the plate. Not even offered bread with it! Expensive wine. The place was packed so presumably others see, taste or experience something here that passed me by.

The fact this place has a michelin star says more about michelin, I guess, than the restaurant. The food was mediocre at best, and at least one of the dishes was shockingly bad. Starters: crab (had better at touristy Greek taverns for 1/10 of the price) mozarella (worse than getting it from a shop). Mains: monkfish (someome had emptied a bag of salt on it, first time EVER I consider something unedible at a restaurant, ANY restaurant I've ever been to.) The waitress that served us was rude (slapping the bill on the table without saying a word etc and bear in mind we didn't complain or mention any of the above whilst there), slow, and was wearing a dirty apron. And this place has the audacity to charge £28 for starters and £48 for mains. Would be hilarious if it weren't tragic. But I guess it is a stark reminder of how terrible the food culture in this country is, and specifically in London.

SO SO execution of rather bland tasting food. A trendy boring English version of Italian food. Never had food in Italy like. this.so over hyped and seriously overpriced especially the wine. POOR !AVOID? Food, 2 courses not worth more than 50 pounds opposed to over 120 pounds per person we were actually charged! 2. Date may 24 Friends of mine who work in the city. Said it is a total waste of money and the food is tasteless.

They wouldn’t seat me until I ordered. Very strange, turned me away when I said I was there for drinks and maybe a snack. Would hate to think It was racial.

Very nice food selection, which all tasted amazing! Service was fantastic and atmosphere was great.

We have been loyal guests of the River Cafe for several years, often choosing it for our special celebrations. However, our latest visit left us somewhat perplexed and disappointed. Don't get me wrong, the food was acceptable, but it just didn't carry the same spark it used to have. The dishes, while good, felt somewhat routine and lacked the excitement we've come to expect here. Additionally, the prices seemed steep considering the overall experience. Coming here used to be a highlight for us, something we eagerly looked forward to, but this time it left us questioning what has changed. The restaurant, which once felt special and unique, now seems to have lost a bit of its charm. As much as we would love to continue cherishing this place as a spot for our memorable occasions, we are left wondering about the future and whether it can regain its former glory. We truly hope River Cafe finds its way back to what it once was.

Beautiful setting along the River Thames, atmosphere lively and modern, friendly and attentive service, and the food is just spectacular. They are even kid friendly for lunch on a Saturday! Pricey, but worth it for an occasion.

This is our 4th time at River Cafe and the food still stands out is very special, but the service overall has suffered. I do hold River Cafe to a higher standard as it holds a Michelin Star and prices to match. Would say this is a one off but don’t rest on your laurels or your regulars will stray!

The most disappointing and overpriced dinner I ever had in my life! I'm sorry but the food ok, nothing special, and cannot justify the price. Can't figure out how this restaurant got a michlen star!

I really wanted to like this place, but there were a few aspects that brought my rating downwards. Food wise, the quality was on par with most London restaurants, but the price was quite high. For a plate of pasta, it was between £30-40. We decided to go with scallops and veal instead. Both were delicious, but the scallop starter only had 2 scallops. We were expecting more. Nonetheless, the quality was pretty good and we didn't leave hungry. The chocolate cake was absolutely divine with the clotted cream on the side. Service was generally quite average. For Google to mark this as a fine dining restaurant, I think it's a bit of an overstatement. It is a nice restaurant, but not fine dining. The service on the way in/out was great, though. The hostess was very friendly, and they were very open and apologetic towards the issues of the atmosphere (described below). My only issue with the service was when we called to inform the restaurant we would be 10-15 minutes late (and acknowledged we needed to return the table), they couldn't find our reservation for a very long time. When they finally found it, they said we needed to return the table by 1:40. Our booking for 2 people was at 12, and our confirmation email said we had the table reserved until 2pm. I was quite disappointed by the miscommunication here. Although this was again overshadowed by the very friendly hostess. The atmosphere earlier in the day (on a Sunday for lunch) was calm, but towards 1-2pm, it got very crowded. The tables are very close to one another. When a new group came in behind us, they started shoving their chairs and pushing me into my table. Not giving me any heads up or asking if I could move over. I actually saw them come in and pushed my chair in a few inches so they could get in. They seemed to be an older group, and I wanted to be polite in providing them room to get to their seats. Instead of politely moving around me, they pushed my chair more into my table and set their chairs up against mine. For the last 15 minutes of our meal, they kept pushing my chair. When I tried getting out to leave, I couldn't move my chair at all (they had inched their way such that I had no room to get out), so I fell backwards, causing my chair to almost lift the lady in the chair behind me. The behaviour of other customers is not the fault of the restaurant at all, but this restaurant attracts an older crowd who didn't seem to have any interest in being polite to other customers. I flagged this with the hostess, and she was very apologetic. I appreciate her sympathy, but I hope the restaurant will improve by spacing out their tables more as they had several empty tables and enough room to give at least a few inches between chairs. Overall, I sadly didn't have the best experience between the food portion to price ratio, and specifically other customers.

I am Italian (born and raised there) and could tell with confidence that the food is not at all worth it.

Excellent vibe and very lovely authentic Italian cuisine. Good wine list. Very busy and popular. A great spot for lunch if you're in Hammersmith or Fulham, and it's on the river for a nice walk afterwards.

Simply a wonderful experience. Food amazing and atmosphere fantastic.

This place is the best everything inc locacations !! Go to this place with your best friend and family for special day . All the staff are very friendly ,good vibes! The food was divine !! Worth it try with your special friends for wonderful memories !

food was delicious, the atmosphere was incredible and the staff were lovely and gave helpful recommendations. i came in a group of 6 and i believe we got the set menu along with drinks which totalled up to near £900. so a bit on the pricy side but if you’re looking for great food, service and atmosphere then it’s completely worth it!