Spaghetti House - Westfield in Hammersmith and Fulham

In the mall, thought this was an actual restaurant. Cheap, not easy to find.

My friend and I came here to try a new restaurant, and our waiter, Ali, made the experience truly enjoyable with his positive aura. We will definitely be returning after this!

Ali was an amazing waiter and gave me and my friend a very positive experience at Spaghetti House Westfield!!!! Will definitely come back due to this great service

I had such a lovely time dining here. My cocktail, made by Karam, was absolutely perfect, one of the best Negronis I’ve had in a long time. The service was warm, attentive and efficient. My daughter loved her carbonara and we both left very happy.

I went to eat with my mom, and we were both so impressed by the service. Roberto and Ali were incredibly warm and welcoming from the moment we arrived. Everything ran smoothly, the food came out fast, and my mom really enjoyed the experience. It was lovely to be back and see the same great atmosphere and care.

Thank you Ali for making me and my friends feel comfortable and taken care of! Delicious food and beautiful service!!!!

Food was 10/10, whole experience was really wonderful. Ali was also really sweet while serving us our food, made us feel really comfortable. Will be coming again!!!

We came from France and decided to try this place. We were welcomed by a gentleman named Ali. Thank you for your amazing service Ali!

It was such a great experience. Ali was great supervisor.

Ali who served and accommodated us was extremely nice and welcoming and the food was delicious.

Found this cute spot for lunch, the service was absolutely wonderful, Roberto was very kind and helpful! First time having Profiteroles, and they were superb!

We love coming here and we have found the service so poor ! The food is 10/10 ! But they are not very attentive. So sad as we love the food

Lovely restaurant, great staff, really lovely! Food was beautiful, clean tables and great atmosphere. We’ll be back!

The staff, especially Roberto, was super friendly. The food was delicious, and the atmosphere was wonderful, with lovely Italian music

we absolutely love and highly recommend spaghetti house westfield! the food is too die for, the service is incredible and the whole dining experience is simply unforgettable. spaghetti carbonara for the win!!!

Spaghetti House Westfield is undoubtedly one of our most favourite places to eat when we visit London! The service is unbelievable, the food is AMAZING - got to try the Spaghetti Carbonara!!! Washed down with an ice cold Birra Morretti - you simply can’t go wrong. Best of all, the hospitality makes us feel like we are part of the family!

Lovely staff and welcoming atmosphere!! Had a great time 😌

Decent food. Italian staff. Roberto was nice and kind enough to offer a limoncello in the house

Good food and pleasant service.

A warm Italian hug for those who feel alone in gray London. Excellent sausage and mushrooms, also Gluten free!

I had the pleasure of dining with my niece, and our experience was nothing short of exceptional. The food was excellent, and the service exceeded our expectations. Roberto, who served us, went above and beyond to ensure we were well taken care of, demonstrating outstanding attentiveness and professionalism. As a delightful surprise, he even treated us to a delicious dessert at the end of our meal. We were truly impressed and thoroughly pleased with the entire experience.

Good food and service. House red wine is nice. Very accomodating with group with kids. All staff are friendly

Never took our order I had to get up and ask a waiter we were ready. ignored multiple times. Caesar salad was just lettuce with white wine vinegar, meatballs tasted like they were frozen and reheated and the sauce was incredibly watery and bland. Just a really disappointing experience tbh.

Tuvimos el mejor tiempo aquí, la comida es tan increíble y muy buena relación calidad-precio. El personal es maravilloso, pero Ali en particular era absolutamente increíble. Él era tan amable y comprensivo cuando queríamos eliminar algunos elementos de la comida y era tan increíblemente educado. ¡Gracias Ali!

the service was amazing but the food wasn’t as good as we would’ve hoped , the spaghetti was quite bland carbonara. quite overpriced as well for what you get .

The service was very quick, the pizza was delicious and so was the Tiramisu! But the best of it all was the waiters, very attentive and very friendly! Made me feel really welcome!

Fab lunch! So well looked after by Roberto and team! Thank you

Food is amazing! Roberto was our waiter and he was brilliant! Fantastic service, will be back!

We came here for my birthday lunch and had the most amazing meal. Roberto was so lovely, helpful and even gave us a desert on the house! Will definitely be coming back here. Thank you!

We stumbled upon the place whilst exploring the shopping centre. It's hidden away but definitely worth the extra steps! Staff were polite and the food was amazing. We liked it because we didn't feel like we were tucked away in the shopping centre, and it wasn't too busy.

I went to this restaurant and ordered a pizza. The pizza was so overcooked that I couldn’t taste, fold, or cut into my pizza. The cheese was like rubber and I am sad to say paid 13£ for a migraine and a bad time. 100% wouldn’t recommend.

The food was awful.the fired chicken breast was so though and it was very hard to cut and eat.The pizza was overcooked as well,and they never checked if we’re okay with food.The waiter apologized eventually, gave us 5 pounds off and 55 pounds still. The manager never showed up.

Es un buen lugar para sentarse. Los camareros son muy agradables. La comida es normal. Mi marido tiene Fritto misto y yo comí hamburguesa. La relación calidad-precio es baja. No recomendaría este restaurante.

Thanks for great food and great service from Roberto!

Italian waiter gave us dessert on the house! We were very full up but loved it.

Great ambience, great food, great service👍🏻

Found this restaurant by chance I had to eat quickly and had a special request which they do not officially serve in the official menu. I’m an athlete and have to eat accordingly- special qualities of carbs and protein in other words - clean pasta (no souses, sugar, a little bit cheese) and clean meat without anything maybe with a bit of olive oil. They made all as I’ve asked in a high quality- it was so delicious and healthy, I’m delighted. Moderate prices

Ate here with white people; no problem. Tried to eat here with Asians; they wouldn’t serve us food.

Fantastic food and the service from Roberto was 10/10

Excellent food excellent service!!! Beautiful ambiance !!!

Good food, the music amazing and the service from Roberto was the cherry on top!

The staff went above and beyond to make our dining experience memorable. They were attentive without being intrusive. As specially Roberto and Ali were extremely knowledgeable about the menu and offered great recommendations. We felt well taken care of.

Amazing service and lovely staff who were available very quickly! 😊

I had an amazing time at Spaghetti house tonight! The food was incredible, and the manager and his team went above and beyond to make my birthday special with thoughtful treats and outstanding service. Everyone was so friendly and attentive, making the evening truly memorable. Thank you for such a fantastic experience.

First time visiting Spaghetti House and I had the best service, food and the atmosphere was 10/10. Very good portion sizes for the pasta. We had Roberto as our waiter and he was brilliant. Thank you Grazie

Nous sommes tombés sur ce resto au hasard et sincèrement très bon restaurant pour Londres. Super accueil et plat très bon 👌🏽

Roberto was very friendly and kind smiling constantly and the food was amazing

Exceptional food and an even better atmosphere! The dishes were prepared to perfection, and the staff went above and beyond to ensure we had a lovely time.

Firstly there were two waiters that were absolutely lovely. However we got there and wasn't greeted for at least 3 minutes and it wasn't busy. I asked if we should just take a seat and was told to wait longer for someone to serve as. Again there were one family of 3 in front and it was empty so not sure what the delay was about. Our waiter was very friendly but outside of the calamari the food was atrocious the spaghetti bolognese was bland it tasted off and was completely dry. I asked to change it to carbonara but the waiter didn't hear and bought me more calamari. My partners tomato macaroni with pancheta was completely hard, tasteless and now she hasn't left the bathroom. This is our first time coming here and we won't be going back.

Fantastic food, great service from Karam. 2nd time coming here in 2 weeks.

Four of us had lunch here the other day. Was pretty busy which is always a good sign. Ordered a few starters and then mains. I had a veg pizza option which was ok. The others with me had spaghetti dishes which they enjoyed. Staff friendly and polite. Venue is nice in Westfield.

It's okay but only just staff tend to ignore you, but in their defence I was told that they were under staffed most days. These guys are dealing with a high number of covers and the food tends to suffer. I would recommend eating in one of the restaurants surrounding Westfield. I had the pollo Milanese and was told by the Italian waiter it wasn't supposed to come with spaghetti and tomato and basil sauce, but chips!!! I have enclosed a screenshot of the menu.

The food was delicious and the atmosphere was very nice. The staff was attentive and friendly.

Enjoyed a wonderful Saturday night dinner here with my family. Despite the busy Saturday night crowd, the atmosphere remained welcoming, and we had a fantastic time! The food was absolutely delicious, and the service made us feel right at home. A special thanks to Roberto for the amazing service - for the incredible tiramisu and the lovely complimentary non-alcoholic aperitif – such a thoughtful touch. Highly recommend!

Okay, not great and really expensive! Lunch for two people is not supposed to be over 60£, I don’t think so anyway.

Good quality food comparable to Italy, which is not a given in London. Impeccable service, in particular the uncommon kindness and customer care of the manager Roberto. Very pleasant environment. We'll be back.

The food was amazing and Ofcourse great customer service by Shebin he was amazing I’d really recommend the tagliatelle ai funghi e salsiccia they were incredible and calamari fritti they are so delicious and with the creamiest garlic mayo ever along side. Thank you Shebin and team it was a amazing experience.

Food and staff were amazing!! Special thanks to Roberto 🫶🏽 can’t wait to eat here again!

Ali is a real asset to the company. Super friendly, attentive & respectful.

Amazing tasty food accompanied by a lovely and friendly service from the various waiters and especially by Roberto. if you are not sure what to order you can ask him for advice and you’ll be sure to have a fantastic food experience.

The food was fantastic and the staff really made the whole experience cozy and comfortable. Their attentiveness added a special touch to the meal!

I had a terrible experience at this restaurant. We waited with a 2-year-old for at least 10 minutes while the staff stood around, chatting and laughing with each other, completely ignoring the customers. When we were finally seated by an Italian guy with glasses, there was no apology or even a simple greeting — just a blunt "Where do you want to sit?" After that, we waited another 20 minutes before anyone even took our order, despite the restaurant not being full. The food was awful, and the staff, especially two Italian guys — one with a grey beard and earring, and the other with long hair and glasses — were extremely rude. I would highly recommend avoiding this place!

The lasagnas were great, and so was the bruschetta. Roberto is a very kind person and served us well. I recommend this place to eat while at Westfield shopping centre.

Waited over an hour for food manger was rude and would not speak to us or apologise when we asked the waiter to take off service charge the manger said no and still would not come and talk to us

People, please avoid this restaurant when you are visiting Westfield Whitecity Center, you can't even call it a restaurant, the food has the worst taste I've ever had in my life, the plates were dirty with the chef's fingerprints, the pizza was disaster, the pasta consistency was like it was cooked couple of days ago and just heated in the microwave, the gorgonzola cheese on a warm pasta turned into a mixture of margarine and sludge, the only light point was the really kind and friendly waiter, everything else was such a dissapointment and giving 60 pounds for 3 dishes was an unforgiven food crime!

Had an amazing experience at this restaurant. Great service from Roberto and other waiters.

Ali was very attentive to us throughout our meal and was always warm and welcoming.

Great service and wonderful food. Michele gave a superb customer service.

Yesterday I visited your restaurant and had seafood linguine which was suggested by shebin and it was a very good experience I had in my life. I even gotta chance to meet the Manager Mr.Roberto who gave a friendly atmosphere. He greeted me with a warm welcome in Italian way. For sure, I gonna suggest this restaurant to my family and friends.I will definitely visit again here to experience different food.

I was on my way to Nando’s in Westfield and I saw that this restaurant was next to it and I had heard so many good things I thought I would give it a try I was greeted by a very nice person who lead me to my table and complimented me then the moment I sat down and took one look at the menu my server walked over with out me even sitting down for 1 minute asking if I am ready to order and I thought ok thats ok I guess but it made me feel rushed then I make my order and ask for 2 drinks a bottle of water and a sparkling orange juice I got brought my water within 2 minutes and I never saw my orange juice I only received it after asking once my food arrived I also asked for garlic bread but was just given plain bread no hint of garlic at all then my food arrived and I ordered 2 pasta dishes one carbonara and one bolognaise and to my understanding when one orders pasta in a restaurant they ask straight away would you like some cheese I had to go out of my way to ask for cheese then I was left for 10 mins waiting for the cheese to arrive while my food went cold and I didn’t see any food highgene the lady was clearing a table then after setting down the dirty plates and cutlery came over with out washing her hands and started grating my cheese and it had a very weird smell not like a normal block of Parmesan cheese it smelled like blue cheese yet it was supposed to be Parmesan and then when it came time to pay the bill a server came over didn’t ask how the food was or anything just said how you paying split check or are you paying for it all and I thought it was very rude

Roberto made our experience so special on a Sunday afternoon! The food was great and Roberto was super attentive, helpful and fun. Would highly recommend!

great service, the waiters are amazing and the spaghetti al pomodoro is absolutely delicious!

Both Roberto & Ali were very welcoming, warm & friendly; so accommodating. The staff are always so wonderful! :) Everything was fast and smooth. Very lovely atmosphere and delicious food!

Well cooked food and a nice menu. Pricey compared with similar chain restaurants.

I recently had lunch here, and the service was fantastic. Roberto, was especially kind and polite, always making sure we were comfortable and had everything we needed. The rest of the staff also chipped in and were helpful, ensuring our experience was smooth and enjoyable. Overall, a pleasant and well-handled lunch!

Amazing service by Ali he was really attentive and helpful with our table, he was really welcoming and friendly will definitely visit again.

Service was amazing! Thank you to all the staff

Food is quality, and the staff are so friendly, welcoming and can’t do enough for you.

My wife and I ate here for lunch today and shared the Spaghetti Bolognese and it was horrendous. We went in because everywhere else had a long line and we walked right in here. It should have been a warning. Our shared spaghetti, water, and Coke Zero was £40 and the best part of the meal was the bottled water. I rarely review places, but I’m absolutely shocked at the positive reviews and question if any of the people reviewing the spaghetti positively have ever had spaghetti anywhere else because microwave spagbol from every grocery store is actually better. London has many outstanding Italian places and this isn’t one of them. On the bright side, the staff and atmosphere were nice.

Great food and Ali took brilliant care of us! We will be back 🥰🥰🥰

Very nice restaurant and great staff, Ali had served us and he was super nice.

Me and my friend came here for the first time today we came kind of lateish so it wasn't as packed. We were served by Ali, super sweet guy if I could give him a 10/10 for the service I would will definitely back

Amazing service Fahima was very friendly

Great service, delicious food. Warm reception we came from smiling.

Roberto is a top guy. Food very good as well 🤝🏼

Fuimos a las 5 de la tarde un sábado y el ambiente era agradable, no demasiado ocupado y no necesitaba servir una mesa, o comida o bebidas para el caso Nos atendió Roberto que era absolutamente fantástico, muy atento, amable y entusiasta - vamos a volver seguro! La comida también era brillante, teníamos la carbonara y la amatriciana. Los tamaños de las porciones eran muy generosos y deliciosos, sin duda recomendaría!

I had taken my mother here for dinner. As we dined in, the food and the service was incredible and pleasing.

Lovely lunch spot and really nice staff!

Amazing place with amazing food and staff . Highly recommended 🤌🤌🤌

A quiet and peaceful place to have lunch at. Friendly and helpful staff.

Great food, best Italian food I had in UK. Nice experience, especially considering it's in a mall, so the quality was unexpected. Nice lunch, fresh ingredients and very attentive staff. Definitely worth a trip here.

We were served by Roberto at Westfield's branch and enjoyed not only an excellent meal but great service and high quality coffee. Highly recommend able. Thank you to Roberto and his crew for a memorable lunch.

Great food and service! Karam was very helpful and responsive.

Amazing Service by Roberto at Spaghetti House!

Karam's service at the spaghetti restaurant was outstanding. From the moment we walked in, he made us feel welcome. He was attentive, always ensuring that our glasses were filled and that we had everything we needed. Karam offered great recommendations. The food arrived promptly, and Karam checked in at just the right moments to ensure everything was satisfactory. We left the restaurant eager to return.

Went out with family, had a great time. The service was amazing and food made fresh. Very satisfied.

Our 5 year daughter’s favourite restaurant! Always the best service when we come which is why we alway come back!

El servicio era muy bueno. La comida era muy cara y de ninguna manera destaca. Énfasis en la pasta con menos temas. Debería haber adivinado que las mesas estaban disponibles cuando otros restaurantes tenían líneas.

We decided to go here for a bite and we ended up having a really nice meal and great service thanks to Roberto and his staff! Roberto’s tiramisù it’s a must if you happen to stop by!

Shoutout to Ali He was the only staff member to greet me and my party, even taking out a high chair for my daughter without being prompted. He put our order in perfectly and was able to advise some dishes for us to try too. Loved it will deffo come back just for him He was so attentive and sweet. It’s so nice to go to eat and have great service! Management promote this man