GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 1.148 opinions finded in 2 websites

site_photo4

Nº 1397 in 2155 in Sheffield

Nº 177 of 245 British in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..potatoesoldmeatcheesesaladroastcookedsalmonpieporkvegetablesladysandwichsteakchickenpayfish

comment_iconOpinions

The Rising Sun pub had a lovely atmosphere, the interior was very nice, just like a rural pub! The cider selection was amazing and our meal was good, I'd suggest going a little earlier so you had more option on the limited menu! I would definitely recommend the pub to others.

site_logo

Molly D . 2025-02-20

MORE AT TripAdvisor

Great pub grub and friendly welcome and great food and drinks

site_logo

Debra Cartwright . 2025-02-15

MORE AT Google

When we arrived we struggled to find any member of staff to tell us where our reserved table was. When we did find a member of staff, we didn't have a reserved table despite making the booking a couple of weeks ago and confirming by text the day before. It was steak night but nothing on the table to advise of the offer - only info for curry night (which is a different night) When the steak arrives, the server handed me the very hot plate and I burnt both my hands. The manager apologised but suggested no remedial action. The food itself - ironically with the plate being so hot - was cold and inedible. Chips and peas had clearly been sitting out for some time before being plated up

site_logo

Kat R . 2025-02-14

MORE AT Google

Louis was amazing. Friendly, kind to older people and gave our dog a treat! Great approach showing consideration and care for all customers.

site_logo

Guy Taylor . 2025-02-08

MORE AT Google

Excellent pub. Fantastic staff especially Louis and Molly. Louis ensures we get good beer

site_logo

Ian Kirby . 2025-02-08

MORE AT Google

Excellent service and great beer as always! Thanks Louis 👍👍👍

site_logo

Mark Godson . 2025-02-08

MORE AT Google

Good beer. Couple of regulars beers and a guest (just drinking Old Peculiar, well kept and delicious). Lovely friendly, helpful staff (thanks Louis and co).

site_logo

Richard Swift . 2025-02-08

MORE AT Google

Had a super meal at the rising sun food spot on served by very nice staff. Great selection of drinks

site_logo

Dean Cawthron . 2025-02-02

MORE AT Google

Since moving here 5 years ago, this is by far our favourite pub. Great atmosphere, laid back music, lovely attentive staff who always make time for our doggos and good quality food. Oh and they do a great Guinness!! 😀

site_logo

Paul Tuson . 2025-02-02

MORE AT Google

Fantastic place we go every week!

site_logo

Nikki Adams . 2025-02-02

MORE AT Google

Este es nuestro restaurante favorito para un almuerzo familiar de domingo. Viajamos desde Oxfordshire y reservamos con anticipación ya que sabemos lo bueno que es el asado del domingo 😍

site_logo

Tourist02775287925 . 2025-02-02

MORE AT TripAdvisor

Went for Sunday Lunch food excellent our servers charli and Pat were very attentive, lovely warm pub. Will return

site_logo

Ian Shooter . 2025-02-02

MORE AT Google

Great pub and dog friendly too !

site_logo

Harley Davidson . 2025-01-28

MORE AT Google

We booked a table for 12 and the pub didn't open until about 12.15. It should have been open at 11am. My friends ordered their food through their app and I went to the bar. From the first meal and last meal to come out there was a half an hour gap. And we had to chase drinks that had been ordered too. Another table close by also had issues with their food. We won't be returning.

site_logo

Rachel L . 2025-01-21

MORE AT Google

Precioso personaje y un gran lugareño con un gran ambiente. Es bueno ver que mi pub favorito está de vuelta donde debería estar. Sigan con el buen trabajo, por favor.

site_logo

William1974 . 2025-01-18

MORE AT TripAdvisor

It is always a nice place to visit! Very friendly and attentive staff! Dog friendly Good value for money! Must say the chicken wings were our favourite (salt and pepper ones with chilli sauce 👍) See you soon

site_logo

Martina M . 2025-01-17

MORE AT Google

Always a warm welcome, hot plates and tasty food. Always a winner to have Moonshine on tap too 😉

site_logo

Tanya Urquhart-Kelly . 2025-01-15

MORE AT Google

Qué gran pub encontramos después de visitar la zona local. Una bienvenida muy cálida del personal, un ambiente relajado encantador, sin duda visitará de nuevo y tendrá una comida.

site_logo

Jo C . 2025-01-15

MORE AT TripAdvisor

Staff helpful and welcoming,food very good and great value , cozy atmosphere

site_logo

Charlotte Rogers . 2025-01-15

MORE AT Google

Good food, great service, good atmosphere and good value.

site_logo

Simon Bates . 2025-01-13

MORE AT Google

Great evening, food and drink spot on. Made all the better by Louis behind the bar. Will be back definitely

site_logo

Max Kent . 2025-01-12

MORE AT Google

Always good food, service and atmosphere at this pub/restaurant.

site_logo

Gillian Llewellyn . 2025-01-12

MORE AT Google

Food was great, as always, though it wasn't clear from the menu what my vegan& gluten-free friend could eat. Staff tried to help but they were a bit unsure. Sorted it out eventually but this could have been better.

site_logo

Ali Woodman . 2025-01-10

MORE AT Google

Group Xmas lunch ruined by very slow service due to lack of staff. 3 hours plus to serve pre-ordered food. Many of our meals dried out due to being on the hot plate too long. Could go on but no response from regional management despite filling in complaint form.

site_logo

Tony Redshaw . 2025-01-04

MORE AT Google

Fuimos con la familia, incluyendo un niño para el almuerzo. Encantadora bienvenida del gerente. Todos tenían entrantes. Recomendamos las excelentes coftas de pollo y cordero. Hermosa cocina. La red incluía pastel de pastores, queso y tocino hamburguesa y pollo schnitzel. Todo bien cocinado y muy sabroso. El servicio era excelente, el personal atento se aseguró de que todo estaba bien y mantuvo las bebidas recargadas.

site_logo

Cymru SJ . 2025-01-04

MORE AT TripAdvisor

Atmosphere and decor, really nice. Food was good, portions not very big. Food did take very long to arrive, about 30 minutes between starters and mains. Only two people serving and handling the bar, so not surprising.

site_logo

Benjamin Andres Acevedo . 2025-01-01

MORE AT Google

We went for a family Christmas meal

site_logo

Sharon Marshall . 2024-12-16

MORE AT Google

Great food, good value, lovely staff, nice atmosphere.

site_logo

Jeanette Hall . 2024-12-15

MORE AT Google

Excellent service and the food was delicious. Had a lovely chat with the landlord who helped us with the Ember Inn app. Will definitely return. Thank you

site_logo

Michelle Vinson . 2024-12-14

MORE AT Google

Took my grandsons to meet Father Christmas it was fantastic Tom assistant manager was fantastic as always asset to the pub always happy to see you. Pat serviced us very helpful and chatty We had a great time fantastic staff great local

site_logo

Janet P . 2024-12-09

MORE AT TripAdvisor

Lovely pub, good food, great value for money and fantastic service from Mollie and Pat

site_logo

Amanda M . 2024-12-05

MORE AT Google

Definitely recommend! Great atmosphere and excellent food! Looked after by Pat and Mollie !

site_logo

Louise B . 2024-12-05

MORE AT Google

Lovely food and excellent service special mention to pat who was brilliant

site_logo

Freddie Kocot . 2024-12-01

MORE AT Google

Not so good on offer night, no parking and wait over 40 mins for meal.

site_logo

Kath Copley . 2024-11-29

MORE AT Google

Food ok, expensive for pub grub.

site_logo

Rita Skellett . 2024-11-28

MORE AT Google

Arrived on spec & got shown to a table. We knew we were in for a treat with good food, as most of the tables were reserved & for a Wednesday lunchtime that's saying something. Bar staff were very friendly & polite & nothing was too much trouble even though they were busy. Food arrived in a timely manner, & was beautifully cooked & piping hot as it should be. Can thoroughly recommend the Shepherds Pie and the Steak & Guinness Pie. Big shout out to Al & Harrison in the kitchen, for excellent quality food especially when the place was packed. Will definitely be back.

site_logo

Cymru SJ . 2024-11-27

MORE AT TripAdvisor

Very nice cozy pub, friendly staff and great food, what’s not to like. I will be back with family soon!

site_logo

Grayson Schofield . 2024-11-25

MORE AT Google

Lovely food and atmosphere, great place for Sunday dinner. Pats was great.

site_logo

Elijah Clayton . 2024-11-24

MORE AT Google

Hospitable and friendly service from the staff, especially Pat. Very lovely lady.

site_logo

David Palfreeman . 2024-11-24

MORE AT Google

Great pub lovely and warm with an inviting open fire. Helpful friendly staff and excellent food. A very enjoyable visit.

site_logo

Angela Aitkenhead . 2024-11-24

MORE AT Google

Late home on Friday night and needed to find somewhere to unwind and grab a nice meal. Passed the Rising Sun which, by the looks of the car park was packed. Phoned and managed to book a table for two Warmly welcomed by Tim, Pat and the team. Great service and delicious dishes - rump steak, tandoori skewer and a couple of glass of wine for under £50

site_logo

Andrew P . 2024-11-22

MORE AT TripAdvisor

Lovely atmosphere and food. The staff really made a fuss of our dogs. Lovely touch with the dog biscuits. We had a roast beef dinner which was superb. I would highly recommend.

site_logo

Simon Ellis . 2024-11-17

MORE AT Google

Comfortable, relaxed and good value.

site_logo

P V . 2024-11-16

MORE AT Google

Segunda vez a este lugar. Ha mejorado aún más. Desde un cálido saludo por parte del equipo hasta una maravillosa comida en un cálido y cómodo entorno. Gracias a todos en The Rising Sun. Recomiendo encarecidamente.

site_logo

Dr V . 2024-11-15

MORE AT TripAdvisor

Wow!!!!! What a wonderful cute pub in a fantastic part of Sheffield. As soon as I walked in I had a very warm welcome from the team. We were all coming in for a drink but decided to all stay for food which was really lovely. I had the lamb koftas and cheese and bacon burger. Delicious. We will all definitely be back and I might bring my black lab as it’s very dog friendly. What a gorgeous place. ❤️

site_logo

Mrs P . 2024-11-15

MORE AT Google

Exellent food price and quality highly recommended and brilliant choice drinks

site_logo

John Mitchell . 2024-11-03

MORE AT Google

Lovely warm and friendly pub. Serving a wide and varied menu. Well cooked food at a very reasonable price by very friendly staff. I went for the two course curry night menu. £13 for chicken tandoori starter and lamb jalfrezi. Well done Ember Inns ,I,ll be back.

site_logo

Martin Moody . 2024-11-02

MORE AT Google

Popped in here for a quick pint on the way back from a Sunday stroll. Lovely cosy place and the beer tasted fresh and well kept. The young lady who served us was very friendly and helpful. We didn't have any food but the food coming out looked decent and smelt amazing. Would definitely recommend.

site_logo

Matthew Sprague . 2024-10-27

MORE AT Google

Sunday lunch was really lovely. Service was a tad slow, but the place was packed when we arrived. Our table wasn’t ready when we arrived, but the staff sorted it quickly. The staff were a bit abrupt in how they spoke to us, but I think that is because its too busy for the amount of staff they had on. The food was lovely.

site_logo

Amy P . 2024-10-27

MORE AT TripAdvisor

Really lovely meal, a great service and very friendly staff. The food was lovely and we had a very nice night. A very nice, warm, welcoming atmosphere too.

site_logo

Katie V . 2024-10-26

MORE AT TripAdvisor

Not been to the pub for two years Due to previous landlord, have to say it’s a different world Can’t recommend enough, also disco tunes on a Saturday

site_logo

kevin h . 2024-10-26

MORE AT TripAdvisor

Staff really welcoming as soon as you walk through the door, the food was spot on and great value for money.

site_logo

Clare Wade . 2024-10-23

MORE AT Google

Beautiful pub and very friendly service, the food was delightful! Highly recommend. We will be back!

site_logo

LilyJ . 2024-10-23

MORE AT Google

Great service and value for money.

site_logo

Andy Chatterton . 2024-10-19

MORE AT Google

Reasonably good value for a quick meal in a very pleasant building. But staff don't contribute to a pleasant experience - talking loudly to each other; chatting in group of 4 while customers waiting at the bar; untidy staff table with dishes left and clothes over chairs; robotic service with no sincere interest in customers. Very slack.

site_logo

John S . 2024-10-18

MORE AT TripAdvisor

Small portions of food. Cold. Uninspiring. Rubbery, chewy 'Chicken Wings' Lamb Koftas? 🤣

site_logo

Del Boy . 2024-10-18

MORE AT Google

Really cosy pub. Lovely staff.

site_logo

Glen Borrell . 2024-10-18

MORE AT Google

I regularly meet up with friends here at the weekend, for a few pints and a natter. Since the refurbishment, the place has gone from strength to strength. I really like the selection of beers on offer, and it's always a good pint. The staff are very friendly and helpful, and the overall atmosphere is welcoming and comfortable. I feel lucky to count this as one of my local pubs.

site_logo

Mark . 2024-10-13

MORE AT Google

Clean, comfortable and welcoming. Will be back.

site_logo

David Fairey . 2024-10-13

MORE AT Google

My family and I came for an evening meal tonight. We ordered a kids meal of burger and chips for my son. His came with only 10 chips on the plate. I politely asked for a few more chips for him but was told we'd have to buy them as a side as "the meal was to spec". Lol. Awesome service! I'm sure a few extra chips wasn't worth this review.

site_logo

Chris I . 2024-10-08

MORE AT Google

Greeted very well on arrival, the guy behind the bar was friendly and helpful in finding us a nice spot to sit. We ordered two spicy chicken burgers with chips and was expecting the wait time to be a while as it was quite busy but the food was out to us within 10-15minutes max. The food came and it tasted amazing, both meals piping hot, the burgers were well put together and melted in your mouth. We sat by the fire which was really nice and feels like a cosy place to go and enjoy some wintery food. I would highly recommend here if you want a nice meal at a reasonable price, as well as a relaxed atmosphere and friendly service.

site_logo

Jack Smith . 2024-10-05

MORE AT Google

Food takes a while to arrive. Average tasting. Service rough and ready (with exception of one person). No interest in the feedback re certain items. Not my cup of tea and am unlikely to return.

site_logo

Jive Turkey . 2024-10-05

MORE AT TripAdvisor

Nice place. Food was really good and came quickly. Would recommend

site_logo

Taz Smith . 2024-10-01

MORE AT Google

You can really tell this place has been updated, out front and in the back. Warm cosy atmosphere and a great pint. You can tell the kitchen has been overhauled too! Food was great. Very quick, generous portion and tasted unreal. I'd recommend The Rising Sun to everyone, wether you've never been before or been a million times. 10/10

site_logo

Harrison higgins . 2024-10-01

MORE AT Google

Great little pub, cracking food nice selection of cask.

site_logo

Helen Cann . 2024-09-28

MORE AT Google

We visited twice in the past month. Once for an evening meal and once for lunch. Evening meal was great. Food was excellent and service was very good too. It was very busy but our food arrived in no time at all Lunch, however. Again, great food but the service wasn't great. Nobody came to collect empty plates/dishes untill the next course came out, which meant they'd got no space to put the food on our table. Also found it took a lot longer to receive our food despite it being a lot quieter.

site_logo

badger_1892 . 2024-08-20

MORE AT TripAdvisor

Lovey atmosphere, great food and amazing service. Staff very helpful and polite couldn't ask for more. Food came out quickly

site_logo

Christianna H . 2024-08-19

MORE AT TripAdvisor

Wanted a quiet area to meet with friends for a meal , table was ideal. Use a Birthday discount voucher I was sent to get 25% off the drinks.

site_logo

Keith Woodhouse . 2024-08-18

MORE AT Google

I had two different experiences, the staff were very helpful and friendly. However, my food order was really poor, ordered a roast chicken. The chicken tasted old and was overpowered by bbq sauce which was unpleasant.

site_logo

la place Lazib . 2024-08-12

MORE AT Google

amazing service good food child friendly and dog friendly has a dog station with treats fresh water and dog bowls. A great selection of real ales all at reasonable prices.

site_logo

Mark D . 2024-08-10

MORE AT TripAdvisor

Only here for drinks. First visit with a friend who is a local and I felt right at home. Good service and friendly staff.

site_logo

Leigh Griffiths . 2024-08-10

MORE AT Google

arrived 1:20pm on wednesday, plenty of free tables, we ordered the three courses lunch under £12. all the ordered dishes were tasty. it was value for money

site_logo

WaiTak Chao . 2024-08-02

MORE AT Google

Great food, excellent set menu. 3 course £11.79 Sausage and mash with onion gravy and crispy onions is 9/10 good. I recommend strongly

site_logo

philip J . 2024-08-01

MORE AT TripAdvisor

The service me and my wife received from Tom (hope I got that right) and the team on our last visit was outstanding! Quick service, happy staff and high quality food. What more can we ask for. Will be paying a visit again.

site_logo

Lewis Elliott . 2024-07-26

MORE AT Google

Often pop in for a few after the match. Great selection of beers with excellent service each time. Pub looks lovely and all. Love it

site_logo

Davidtheblade . 2024-07-26

MORE AT TripAdvisor

Good food/service. The option to have a smaller meal would be a definite advantage.

site_logo

Ann Smedley . 2024-07-23

MORE AT Google

Nice welcome, great menu. tasty food, pleasant staff. Soft drinks very expensive.

site_logo

Greg Almond . 2024-07-21

MORE AT Google

First visit, as with all Ember inns the service and food were as good as usual. Will go again.

site_logo

Robert Spencer . 2024-07-19

MORE AT Google

Every meal bought here has been way above average, yes a bit more expensive than wetherspoons, but much better value imo

site_logo

Suze Siviter . 2024-07-18

MORE AT Google

Lovely food, very clean pub both inside and out, staff are great! Food served in great time, looked lovely and cooked very well. The gardens are well cared for and large enough for children to run around in! All round a lovely pub with a great atmosphere.

site_logo

Paige Dalton . 2024-07-12

MORE AT Google

Having pre booked lunch with 4 colleague. My Lasagna was sent out burnt black. After managing to get the waitresses to replace the meal she brought the replacement after several minutes drop it on the table and left leaving no cutlery. I feel both manager and waitress could really do with attending course on good customer services. After using the restaurant to meet up on several previous occasions I think that this new management is not a patch on the previous management. We will not be returning and would never recommend this restaurant. I have only given 1 star because I could not leave none.

site_logo

Robert F . 2024-07-08

MORE AT TripAdvisor

the food was beautiful and delicious, the staff are super friendly and nice and welcoming, it is really dog friendly with treats and water provided for your dog, highly recommend

site_logo

eve . 2024-07-05

MORE AT TripAdvisor

Went out for a birthday meal, the waiter was lovely and the food was excellent!!

site_logo

prodby. TJ . 2024-07-05

MORE AT Google

Really nice pub, Tom was so friendly, helpful and accommodating!

site_logo

Fern Brookes . 2024-06-22

MORE AT Google

Good food, the waiter was absolutely on it !

site_logo

Stephen Prew . 2024-06-17

MORE AT Google

A great pub with delicious food and really good service. We held a leaving so here for a large number of people. The buffet was varied and tasty, the atmosphere welcoming and relaxed and the service was excellent. (Molly was particularly helpful.)

site_logo

Alison M . 2024-06-13

MORE AT TripAdvisor

Very nice lunch relaxed atmosphere. Good selection of beers

site_logo

Jerry Smith . 2024-06-11

MORE AT Google

Always 5 star, new Assistant Manager Tom, what an asset. He's so good with customers, he went out of his way to chat and interact with a special needs customer. He should be proud of himself. Ember Inns, this man is destined for greater things

site_logo

Chris Booth . 2024-06-09

MORE AT Google

Lorraine, Molly and Tom were on their game and exceeded our expectations. Service with a smile and some dry wit rolled in for good measure. Food was excellent as were the drinks. We'll be back yet again.

site_logo

oliver44 . 2024-06-07

MORE AT TripAdvisor

Not good portions were very small steak was very tough puddings OK

site_logo

John Middleton . 2024-06-04

MORE AT Google

An afternoon in the rare sunshine with my luncheon ladies Very pleasant afternoon in a lovely quaint pub. Very nice staff and manager, Mark I think his name, was very jolly and helpful It’s in our diary for our July catch up

site_logo

Curiosity67430384409 . 2024-06-03

MORE AT TripAdvisor

Had a really nice meal today, great burgers 🍔 lovely atmosphere and service. We will visit again.

site_logo

Mark H . 2024-05-26

MORE AT Google

We had our Wedding Party at the Rising Sun on Saturday 18th May and it was wonderful. The staff (Mark and Lorraine) went out of their way to make sure that everything was perfect for us and all of our guests. The food was excellent and plentiful, and our toast glasses constantly refreshed.

site_logo

Nigel Moss . 2024-05-19

MORE AT Google

The food and drinks was beautiful. Really nice and thoroughly enjoyed. Thanks to the lovely chefs and thanks to Molly and the boss I was presuming that brought the drinks over. Due to myself forgetting you had to go to bar.

site_logo

Hazel Poole . 2024-05-17

MORE AT Google

Sensibility priced food, good service, nice atmosphere. Nothing needs improving.

site_logo

Tina Powell-Wiffen . 2024-05-12

MORE AT Google

My wife and i thought we'd try the Rising Sun for a change. Everything was OK except for my steak on my mixed grill. I asked for medium but it was really well done like chewing a Wellington boot and my wife had the Duo which is half a chicken and gammon but she only got a chicken leg, apart from that spot on

site_logo

Gary Daubney . 2024-05-06

MORE AT Google

An hour wait for main course. Not particularly busy when we arrived. Almost all items on lunch menu out of stock! Nachos amazing but main courses (our 2nd choice as all first choices unavailable) ok but not really what we expected. Small bits of over cooked breaded chicken in a ciabatta that was too big for the portion of chicken. Wasn't worth the wait. Won't be hurrying back!

site_logo

Margaret . 2024-05-06

MORE AT Google

The food is amazing very fast service and really good price for what you get, the staff seem really friendly and go out their way to help whenever you need it

site_logo

William Irons . 2024-05-01

MORE AT Google

Myself and my partner have just been for Sunday lunch. My partner had the beef dinner and I had chicken. The beef was lovely however the vegetables were hard. Wrong side of aldente. Yorkshire and roasties were fine. My chicken was tasty but tough. I had spring cabbage, leeks and peas which were lovely. Having finished our main, we were left with the dirty plates on the table for over 15 minutes, to the point where I became annoyed and had to physically ask a member of staff to clear our table and find out where our dessert was. 10 minutes later, what can only be described as a dish of mush, pretending to be Apple and blackberry crumble, was served to my partner. My Eton Mess Sundae was ok. Sadly a disappointing experience.

site_logo

Deborah Lyons . 2024-04-28

MORE AT Google

Staff were very friendly, bathrooms are clean and the atmosphere of the restaurant is great, very cozy and adorably decorated! I ordered the burger which was pretty bland but good and fries which were nice as well. Would come again!

site_logo

Sienna M . 2024-04-18

MORE AT Google

Similary restaurants in Yorkshire and The Humber

restaurant_img
3.9

177 Opinions

location-icon81 High Street
British
outdoor_seating_71122takeaway_71122delivery_71122

Lovely was lovely but you could have cut the atmosphere with a knife no customer service at all

restaurant_img
3.9

519 Opinions

location-icon250 - 266 Ecclesall Road
British
outdoor_seating_71332takeaway_71332delivery_71332

I prefere M/S on Ecclesall Road as there is more Chioce Staff are always pleasant and helpful

restaurant_img
3.9

1085 Opinions

location-iconRivelin Park Road
British
outdoor_seating_73235takeaway_73235delivery_73235

Lovely cafe. Great food and very friendly staff. Would definitely recommend here

restaurant_img
3.9

626 Opinions

location-iconFord House 4 Fox Valley Way
British
outdoor_seating_200940takeaway_200940delivery_200940

Typical Costa. Nice staff on today but a bit busy with only 2 of them.

restaurant_img
3.9

1976 Opinions

location-iconValley Centertainment Leisure Park
British
outdoor_seating_70956takeaway_70956delivery_70956

Hoy fuimos a casa de nando (7 de marzo de 2025) después de una larga semana de trabajo (como la mayoría de la gente) y un día completo de ayuno. Soy un habitual de este nando y el personal aquí SIEMPRE ha sido increíble y estuvieron hoy aparte del gerente. Entré y pedí mi comida a las 5: 30 pm Pregunté si podía tener mi comida a las 6 ya que estaba en ayunas y no quería que se enfriara, ella dijo que no podía mantener mi pedido y básicamente tenía que darlo en la cocina. Entendí esto y estaba feliz, ¡no es un problema! PERO me dijeron que podía poner mi comida bajo la lámpara. (El área de la placa caliente para que se mantenga caliente) Con mi pedido pedí palos de Hallumi que siempre consigo con mi principal, salieron temprano y como me dijeron le pedí al camarero que los pusiera debajo de la lámpara ya que todavía me quedaban unos 15 minutos, ella estaba feliz de hacer esto y los tomó, luego los devolvió diciendo que su gerente dijo que no podía ponerlos allí. El gerente vino entonces, ha sido un cliente habitual de nando’s y viene probablemente una vez a la semana fuera de Ramadán, tiendo a conocer / reconocer al personal y gerentes. Éste no lo hice, él no fue útil en absoluto, no entendió y su servicio al cliente fue horrible. Él dijo que no podía dejar mi comida debajo de la lámpara, ya que era la regla dije que entendía esto, pero como me dijo su colega (que era muy amable como siempre) que se podía mantener debajo de la lámpara, que como gerente que debe adherirse a esto en esta ocasión por principio. Su ego no permitía esto, y seguía repitiendo lo mismo, ni siquiera escuchando el hecho de que me dijeron que la comida se puede almacenar debajo de la lámpara. Luego me dieron un reembolso y me enviaron a mi camino. Esto significaba que después de 13 horas de ayuno, me quedé con hambre y tenía que encontrar otro lugar para comer. Cuando regresó para obtener mi reembolso, esto tomó alrededor de 7 - 8 minutos, ya que decidió tomar llamadas telefónicas detrás de la caja antes de regresar para reembolsarme mi dinero. REALMENTE DECEPCIONANTE. Falta de servicio al cliente, falta de comprensión de Ramadhan, clientes y cortesía general como gerente. Espero hablar con alguien por encima de este gerente. Si tuviera la comida, estoy seguro de que habría sido increíble como siempre y