Based on 6 opinions finded in 1 websites

Based on 6 opinions finded in 1 websites
Nº 598 in 732 in Pembrokeshire
Nº 145 of 161 Other cuisines in Pembrokeshire
Opinions
Food was good, but delivery of food poor, we waited over 45 mins after ordering food, even chased after 30 mins, staff just smiled, said sorry and eventually it arrived.
Malcolm Kirk . 2024-08-19
MORE AT TripAdvisor
I've never felt the need to write a review, as quite simply, if it's good we'll return if it's bad we won't! However, as we are regular visitors to St Davids to see family, this time, I've had to make an exception. We always like to visit St Davids Cathedral & stop at The Refectory for lunch.. What's gone wrong ? Not much choice as it's a very limited menu. Doesn't seem to be a manager or anyone in charge, it's more like lads on a night out. Bad language, dirty uniforms & very unorganised (putting it politely). We've always enjoyed visiting in the past but this experience makes us not want to come back again. After talking with family about our disappointing visit, we discovered there has been a change in management & staff. Standards have declined, the level of customer service, personal hygiene and food quality are extremely below standard. It's such a shame as previous visits have always been positive even during busy times.
Any D . 2023-08-25
MORE AT TripAdvisor
The Refectory held the Wake for my late Mother. At such an emotional time, the Team were helpful, kind and extremely supportive and offered a superb buffet . I cannot thank you all enough for all your hard work. It was a great relief that I could leave this in your safe hands to deliver.
Claire E . 2023-07-01
MORE AT TripAdvisor
Excellent in every way. Matthew went out of his way to accommodate us even though we were very late for lunch. His team were fantastic The home made soup and bread delicious. Thank you Matthew. Diolch yn fawr iawn
Rowena . 2023-06-21
MORE AT TripAdvisor
Me and my little brother popped in for some food and a coffee we were served within a couple of minutes and we both enjoyed our food and coffee overall was a nice experience had a good laugh with some of the staff aswell would definitely recommend to friends
Joe J . 2023-06-11
MORE AT TripAdvisor
went in for a drink and some lunch, got served in a few minutes had the cheese and tomato pasta and it was perfect. The staff were funny and made sure we enjoyed ourselves 10/10
Ruan P . 2023-06-10
MORE AT TripAdvisor
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1220 Opinions
This review gives me no pleasure regarding our once favourite food and ale pub. Friday night - no food despite a small bar menu stating food available - the reason? "Staff too busy" although only a few tables occupied by customers, some eating crisps but no people eating bar food! I tried to book a table for Saturday night but informed that "only" a bar menu would be available - however, a bar menu was supposedly available on Friday night but then it wasn't!!?? So not confident enough to book for Saturday! As usual, the ale and lager was lovely - very expensive compared to city pubs and around £2 per round more expensive that the Castle & St Brides pubs for a pint of ale and a half a lager; it was especially galling to just pay for our drinks, then have the bell ring for closing time! My complaints re pub food unavailability and closing the pub just after ordering beers, were, to say the least, not well received.
3136 Opinions
Nice pub serving local food and local beer. Nice atmosphere, felt like a locals pub. Sea Bass was delicious as was scampy and chips. The side of garlic wasnt great though… dripping in oil and not good for us. Friendly staff clean and tidy dining area. We’d go back for another go though!
2050 Opinions
5 out 5 the mussels are hands down the best thing on the menu!!! DEFO GO THERE FOR THEM - food finishes at 9 so get there at 8:59, be alright
162 Opinions
Went to walk in holding my little dog in my arms to see if I could be served. I saw the “no dogs sign”, but just wanted to ask as there was nowhere to tie him up outside and I was on my own and hungry. Next minute the member of staff member behind the counter, shouted at me telling me to “get out”, causing all patrons in there to stop and stare. I asked if they could take my order and that he was calm and wouldn’t cause a fuss and again I was shouted at to get out. Awful service.
214 Opinions
Fun friendly pub with happy satff reasonable drink prices what more could you ask for .. brilliant