The Refectory At St Davids Cathedral in Pembrokeshire

I've never felt the need to write a review, as quite simply, if it's good we'll return if it's bad we won't! However, as we are regular visitors to St Davids to see family, this time, I've had to make an exception. We always like to visit St Davids Cathedral & stop at The Refectory for lunch.. What's gone wrong ? Not much choice as it's a very limited menu. Doesn't seem to be a manager or anyone in charge, it's more like lads on a night out. Bad language, dirty uniforms & very unorganised (putting it politely). We've always enjoyed visiting in the past but this experience makes us not want to come back again. After talking with family about our disappointing visit, we discovered there has been a change in management & staff. Standards have declined, the level of customer service, personal hygiene and food quality are extremely below standard. It's such a shame as previous visits have always been positive even during busy times.

The Refectory held the Wake for my late Mother. At such an emotional time, the Team were helpful, kind and extremely supportive and offered a superb buffet . I cannot thank you all enough for all your hard work. It was a great relief that I could leave this in your safe hands to deliver.

Excellent in every way. Matthew went out of his way to accommodate us even though we were very late for lunch. His team were fantastic The home made soup and bread delicious. Thank you Matthew. Diolch yn fawr iawn

Me and my little brother popped in for some food and a coffee we were served within a couple of minutes and we both enjoyed our food and coffee overall was a nice experience had a good laugh with some of the staff aswell would definitely recommend to friends

went in for a drink and some lunch, got served in a few minutes had the cheese and tomato pasta and it was perfect. The staff were funny and made sure we enjoyed ourselves 10/10