The Redwood in East Lindsey

Took 15 minutes to reach the front of the queue of 5 people, not enough staff on duty. Staff advised against purchasing a mince pie @ £1.50 each as they thought they were too expensive. The cakes looked nice but at £4.50 per slice were too expensive too.

What a disappointment. Christmas week visit with family. We had pre-booked a table in the ‘restaurant’ but when we arrived they had no idea what we were talking about. The ‘restaurant’ was much less nice than the coffee shop and more basic than a low-budget cafe. The staff seemed to spend more time talking to each other than checking in customers. The website suggested carvery, fish and chips and specials. None of these appeared to be available and the standard menu was very basic and uninspiring. Our food arrived and was not pleasant. No one came to check so there was no one to tell. Chips were solid, coleslaw tasteless, Italian chicken was definitely not. Really disappointing and definitely below par.

We visited on an early Sunday afternoon at the end of November. There is a small serving area, at least for cake and coffee, the sunday lunches I think are done on the lower level of the restaurant, which does have split levels. Our scones were without doubt the nicest I have had in ages - they looked nice and tasted nice - truly lovely but they were very expensive - not far short of £4. A very small portion of cheese cake was also around £4 and imho that is very, very pricey. Decent latte coffee and plenty of tables in the two sections as well as a few tables in a small conservatory between them. Toilets ok and there is a disabled one near the conservatory tables.

I visited the restaurant this lunch time with my 10 year old son. All the staff were lovely and so was the food, we both had carvery which was delioous and served by a smart and friendly chef who we had not seen there before but hope to see again in the future he did a great job .

So my elderly Mum calls at the Crowders Garden Centre with two friends looking for sit down meal and a good portion of fish and chips. After one hour wait, to which my Mum said 'have they been out to catch it?' their fish and chips were served. However, eat it? Not a chance, the fish was as hard as rock. Couldn't get a knife into it never mind eat it. Appalling and they wished they'd gone to chippy in nearby Horncastle. They spoke to lady in charge who offered a 'cake' in place of the rubbish. But not being able to eat sweet things, rejected. Eventually the lady took the price of one meal off of their three servings. They paid and left but will never return. YOU HAVE BEEN WARNED. Go to the chippy!!!

I visited this cafe with friends on Friday 20 August - the second time we've been in the last couple of months. Two of us ordered baked potatoes and once again they weren't available! This happened last time too - when I queried it, I was told that they can't always judge the number of potatoes that they'll need. This seems ridiculous - why put them on the menu if they're often not available? The cafe isn't far from Horncastle - surely someone could pop into town to buy some more potatoes. After all, they will keep for a while. How do other cafes manage? I think that the management at Redwood need to get their act together! We're going to give it one more try but if the full menu isn't available again, we're going to try somewhere else.

Post lockdown opening and our first visit in a few months, we’ll I guess rather than keeping up the quality they decided to go with cheaper ingredients! I ordered the malted wheat bloomer sandwich with grated mature cheese, but what I got was plastic burger sliced cheese (I do know the difference)! Very disappointing that business are treating customers in this way it is surely a short term strategy if they are to survive!

I found this place highly over priced , The good was poor ,The chips were not of a quality you would have expected for the price My wives soup was tasteless and on e again highly over priced. The girl st the counter was very friendly I think her badge called her Vicky . I liked her she was friendly and jocular. The restaurant was cold whilst I realise what time of year it is hestimg shouldnt be judged by that but on whether it's cold or not .The sweet was supposed to be bread and butter pudding but I found it a poor excuse for that . I'm sorry to say we wont be returning and I cant in all conscience recommend it . Sorry

Meet and greet person wasn't particularly friendly on this occasion, but Alan (our server and one of the chefs) made up for that. 3 of us had carvery (one veggie who was offered veggie sausages) and the food was delicious! Nice plate full, good choice of veg, meat was good quality and Alan was amazing! Thanks. x

I went to buy a coffee today with my dog. I was told I couldn’t go to the service area with my dog today. I had to leave her very stressed while I got my coffee. In the past only days ago I have been able to take her with me get my coffee and one of the very kind staff bring my coffee for me. Today to very officious young men decided other wise. They said it was because of covid.,! They advertise dog friendly try being human friendly too

Excellent Christmas display, reasonably priced and such a joy to be served by a great, charming, well mannered gentleman - Henry C. Food in restaurant was brill too.

Very poor quality coffee a Stokes brand regular Americano no flavour of coffee, watery will not return.

Cafe. Sanitizing of tables/chairs non existing. Staff not very customer friendly a thank you would be nice when served. Table clearance half done DIDN'T FEEL COVID 19 SAFE didn't stop .went elsewhere to eat and feel safe..

Wow Wee — Afternoon Tea was absolutely fabulous! The choices were superb, well presented and very tasty and wholesome. The sandwiches and cakes were heaven and such a super combination and very spoilt for choice! We opted for tea and coffee, which again was really super and tasty. The service was super and such a warm and bubbly waitress. My only criticism was that it felt rushed as we were asked to pay halfway through eating, as the restaurant manager was wanting to cash up the till. It felt as if we should eat and drink up and get out, once we were asked to pay! We opted to eat outside, which was super and definitely would go again for another Afternoon Tea. Cost was on par with hotels/other places and definitely 5* rating.

This has to be one of my wife and myself,s worst experiences of a British Garden Centres restaurant. Arrived 12:15 on 25/8/2020, tried to order off of specials board but by 12:30 three items already off of board,ordered off main menu which eventually came at 13:15 and was dumped unceremoniously in front of us by the waitress. We both ordered gammon which was overcooked and full of fat. My wife needed to use the toilets after the meal and she was disgusted by the state of the ladies, four empty toilet roll holders left on the floor for example.

Having dropped my car off to the local Franchised Dealership early this morning my wife and I decided to seek out a place for breakfast. We went to the Horncastle Garden Centre we had past on our route into the town. Inside we found this restaurant. It opened at 9am and I think we were the first customers of the day. Keeping in mind we are currently in the middle of the Pandemic they were very well organised. Sanitiser table just inside the door with clear instructions of how to order your drinks and or food. It was good to see an area for customers with dogs which was separate from the main room but well laid out. The whole area was clean and tidy. We both ordered a breakfast which was reasonably priced and came with drinks. It was delivered to our table by a waitress in full PPE and she was extremely polite has was the one who took the order. The food was excellent and plenty of it. By the time we had finished our meal the restaurant was filling up with customers but our empty plates did not go unnoticed and were cleared away very quickly. All in all, excellent and friendly service, clean and well maintained restaurant, top quality food, reasonable prices and of course dog friendly.Will definitely be going back even though it's 45 minutes from our home.

Stopped for brunch yesterday on the return trip home to Norfolk from North Yorkshire. Lovely garden centre and restaurant, and dog friendly which was a bonus. Great service and food was delivered to our table outside very quickly, well presented and tasty. Good value for money very pleased we chose to have a rest break here instead of a fast food outlet thank you sure we'll pop in again if ever in North Lincolnshire again

We stopped here again as it's convenient on our way home from a trip out to Skegness. Remembering last time - we had the special of "cake of the week" plus a latte which comes in at a good price. Service was OK for us - just mentioned this due to seom recent reviews.

Visited here with friends a few times now since new ownership and although the food choices are much better than they were before, some of the staff need to be more friendly and helpful, on each visit we were not impressed by the attitude of the server, on todays visit everything just seemed to be too much trouble for the lady behind the till serving us, not the kind of service we'll be rushing back to receive anymore as its just getting worse, so will be trying some other restaurants in Horncastle to meet up at in the future, which is a pity as we also like having a walk around the garden centre while we're there (which has improved tremendously since the previous owners)

We used to visit here a few years ago and it was always good service and food. We visited about 3 months ago and it was terrible. 1 person serving at the till and also making the drinks, which takes so much time. Others appeared to be standing around with no initiative to even try and help. Our food took 50 mins to arrive. When it arrived it was so so. This place has got dirty too. Needs a good clean and a lick of paint. We decided to leave it a while before we returned as we know how good Chapel Garden Centre is now it has been taken over. Really good food and great service. We visited again today 3/08/19 to see if it had improved. Oh dear. Once again 1 person serving at the till and again making the drinks. We ordered our food at 11.58am and it arrived at 12.30pm. Get this, at 12.13pm the lady behind the till was telling the now long queues of people that the waiting time for food was 1/2 an hour. Ridiculous. There was one poor guy who came in and demanded a refund as his and his families food was not good. As we sat eating our so so food, the queues got bigger. There seemed total chaos behind the counter again. I could go on. Basically we will not eat here again for a long time, or until we know British Garden Centres have got this place sorted out. Too many tables, restaurant too large to cope with demand currently. The queuing area is awful. People blocking the entrance with only 1 till in operation. We did speak with a staff member who asked if our food was ok. We explained our experience to her and we were given 2 loyalty cards as a gesture. It’s not her fault and we felt sorry for her. Please sort this place out as soon as possible because you are taking peoples hard earned cash off them and it’s just not right. The garden centre is really great now and a massive effort has been made with money well spent. Please now spend some money and time on your restaurant otherwise people will start to look elsewhere. Chapel and Brigg have it sorted. Sort this one please. Well done on the work done on the rest of the Centre.

A group of 23 people booked an afternoon tea and went on the 20th June There were two tales laid up for us and a cake stand between two was brought out and there was a choice of tea or coffee.There was sufficient food in fact too much for some of our guests. It consisted of sandwiches quiche scone jam and clotted cream and a selection of cakes. The staff were excellent and everyone enjoyed the afternoon.

We had the vegetarian breakfast which was cooked really well and was good value for money. The setting is really nice, with a good choice of seating areas both inside and out. The lady who served us on Monday morning 24th June 2019 was very helpful and polite. She pointed out where things where.

We waited 40 mins for food, even thought the man before me got told it was 20 mins. People around us had sat down, eaten and left before we’d even got our food. No apology and staff were quite rude when I’d had to go up and ask for the chips and onion rings that were left off our meal. Won’t be coming back unfortunately.

We popped in for a cuppa and were shocked almost immediately. A large sign pointed to the cafe entrance, so we walked through the conveniently open double doors... to the toilets!! We eventually found the real entrance and were greeted with a maze of seating areas, mostly down one or two short flights of stairs. We had already found a lack of available disabled parking spaces, and these were further away from the cafe and garden centre than many standard spaces, so stairs were not welcome. Only one person was serving, but the customer in front of us, was ordering quite a lot of specialist drinks and took what seemed a long time. Once we were served we descended the stairs to find three tables awaited clearing, leaving a choice of two others that were not occupied. After finishing our tea and quite delicious cheesecake those three tables still hadn't been cleared, even though at least two kitchen staff had been into the area whist we were there.

We stopped by for an afternoon tea break on the way home from Skegness, There was an offer of tea and cake - how can you resist? It was all fine for us. Some good offers on bedding plants in the garden centre too.

Called here today no booking for a carvery it was delicious very tender meat I think they had beef pork and ham today with such a good selection of fresh vegetables, roast and mashed potatoes red cabbage cauliflower cheese along with runner beans carrots swede carrots peas stuffing and Yorkshire the gravy was lovely, you can have as much as you want 2 prices small and large £9 or £10, staff were very helpful.

Called on way back from Suffolk, liver bacon and onions on specials board, absolutely delicious. Would definitely recommend.

I do not recognise this place from previous visits. Poor service poor choice of food. Not very clean. Will not use again for a meal. It used to be very good and we used to visit on a regular basis

Went shopping at the Wyevale Garden Centre that this is attached to and decided to pop in for a quick drink while waiting for my car to be washed. Simply ordered two hot chocolates for myself and my wife. Unfortunately, hot chocolate may have been in the title but was not in the mug. While the taste was very pleasant the content was lukewarm which detracted from the experience. Complete waste of £5.60 for the two and therefore will not be returning. If they can't serve a decent drink then I dread to think what they would do with the food.

We have been coming to this garden centre for quite a few years. The garden centre is interesting and the restaurant was always good. Not this time, the seating area was filthy, dirty tables, soiled and dirty seating, dead flies on the window sills and black cobwebs on the walls and windows. What a shame it used to be so good. Our friends who were visiting Lincolnshire decided that they were not hungry and so after a coffee we left. The one good point is that there is a dog friendly area but you might wish to wash the dog afterwards.

Had afternoon tea. It was brilliant.been wanting to do this for a long time. Had a voucher for £2 off. But 2 for £14 is good value

Long queues, limited menu, dirty premises, unfriendly staff. I slipped on some spilled food on the floor in front of the checkout and fell on the floor, the staff pretended not to notice. I was helped up by other customers and limped to the till and told them there was food on the floor and that I had slipped....couldn't be less interested.

Went to sit down and our table was dirty and cobwebs up walls, food on the floor, staff not looking happy, limited menus, food cold when we got it. Not enough staff. DONT BOTHER GOING ANYMORE. Its gone down hill since it got took over by the new owner !!! Since its no longer Crowders anymore !!! !SORT YOURSELF OUT!

Went in for a light lunch, my first impression was of quite grubby windows in the afternoon sunshine, and lots of untidy clutter behind and around the bar area in the large seating area at the back, as well as looking out onto old hosepipes etc and more clutter in the yard.

It is such a shame as this place used to be a nice place to eat. We ate here today and the service was ridiculously slow, at least 20 minutes in the queue for the checkout! You know when you go somewhere then think we'll leave it a bit, hoping that things have picked up and give it another try? Well they haven't. Since this establishment has come under the Wyevale umbrella we feel it has gradually gone downhill. As other reviewers have mentioned and have to agree the menu is somewhat limited. You can see through the serving hatch the 'chef' placing food on plates with bare hands (at least in Subway they use disposable polythene gloves). The staff on duty today didn't appear very happy and welcoming, maybe it could be due to staffing shortages ( as there were two vacancies advertised, same as on our last visit!) Obviously this establishment has difficulty with recruitment and retention of staff which in my book speaks volumes! On a positive note the food was of acceptable quality...I'm just hoping that the chef had washed his hands!

Another day - another limited menu. So today you could have a bacon sandwich, but not a toasted sandwich??? I asked three members of staff what the soup was and none of them had a clue. Like a couple more people have said, the place needs a good clean. Windowsills are filthy, floor dirty, dirty menus, plug in heaters randomly placed around the coffee shop, toilets not great either. 12.15 on a Sunday and only five other people in. Think this tells you what you need to know. What has happened to this place? It used to be so good before Wyevale took it over. Staff look so fed up and miserable which is probably why you are greeted with an advert for staff wanted in there every time you go. Someone from Wyevale needs to read these reviews and get their fingers out!

I always come away from The Redwood feeling slightly underwhelmed and today was typical. My choice was simply a cheese scone (limited menu due to some fault) and to be totally honest I've tasted more cheese in a packet of crisps. That really sums things up, a very standard, unadventurous menu without any great wow taste factor.

Popped in here today for a 'quick' bite to eat. Mega slow with big queue Cobwebs, dirty floor and table. Food was passable.

The variety of meals has improved and the staff seem happier than the last time I visited. Unfortunately there were about 4 dirty items of cutlery in the baskets and the service was slow. Portions were rather small as well. I think they can do better than this.

Ordenados 3 desayunos y algunas tostadas y tardaron 40 minutos en llegar a la mesa. Cubiertos estaban sucios y luego los aseos olían y sin duda no está limpio! Demasiado caro para lo que es, y no puedo creer que nos estaban esperando 40 minutos después por un miembro del personal de cocina que ven en el comedor y comer su desayuno junto a nosotros. Se eviten en el futuro.

He sido aquí como me gustó el ambiente relajado. En el último año o así que las cosas se han convertido en decepcionante. El desayuno del domingo no disponible en más de una ocasión debido a "circunstancias imprevistas". Llegó este domingo con la esperanza de pasar el té de la tarde habían anunciado. Cuando me acerqué al mostrador me dijeron que solo estaba disponible tarta La mitad del restaurante fue cerrada y un hombre tenía mesas amontonados lavándolas en la otra parte. Esta es la manera de bienvenida de las personas? Venga en palo de rosa, lo que ha sucedido. Quien se está ejecutando ahora necesita sacar sus calcetines. No vernos otra vez siento decir.

We've been here many times before and really enjoyed it. Not so much this time. The tables were sticky which put me off a bit to start with. The quiche we ordered was very overcooked. Dark brown on top and pastry hard. Couldn't really taste...

Called Thursday lunch with my wife, we decided to go for the special offer for two courses, which was real value from the individual process.

The food was served in short time and was good value. Service was efficient - sweets were served promptly.Could not fault it.

Hot drinks and cakes were fine but unfortunately the atmosphere was awful and you are made to feel unwelcome as soon as you arrive. The staff spent most of their time eye rolling, complaining amongst themselves and had a complete lack of manners. On a positive, the staff in the garden centre couldn't have been more helpful.

I have been before Wyvale took over and was very pleased. On this visit there was a fly crawling on some of the cakes in the large cabinet which turned me off.

So disappointed to find breakfast was off because ovens not working, though I have to say I have never cooked a fried full English breakfast in an oven. However I was able to have a bacon sandwich which was duly served on moldy bread. I felt sorry for the waitress who was clearly embarrassed and did her best to rectify the situation and brought us a free tea for two. The sandwich was replaced though my appetite and taste was tainted. I will not be returning to this establishment.

We went along for gardening equipment and ended up having a very nice lunch. The pensioners special of 2 corpses with a drink for £8.00 was excellent value and you could chose any item off the main menu, either starter and main or main and desert. Very enjoyable

this restaurant/cafe is now owned by Wyevale who have acquired what was Crowder's Garden Centre. A few years ago the Redwood was added as a "fine dining" establishment, and you had to go through the cafe to get to it. We did try it and weren't impressed. That's old news now, because in fact the whole area is really a cafe, not a restaurant. You have to queue up ( sometimes for 15 minutes) to place your order, collect your tea or coffee on a tray, and maneuver up or down steps, carrying your bag and a tray of drinks, and go to your table to wait for your meal to be served. The service tends to be rather slow, and so if you have taken a hot drink, it isn't hot by the time the meal arrives. I have been there twice recently and the food was acceptable. One meal I had was salmon fishcakes which were enormous and tasted nice, the other meal I had was a warm chicken and bacon salad which was really nice and the dressing was really lovely. However the problem of trying to negotiate steps carrying a tray of hot drinks spoiled the whole thing on both occasions, and in fact I think it is actually dangerous. I spoke to a couple of ladies who agreed with me, and we all agreed that as there are no tables on the same level as the queuing/ order point, we would not be returning to eat. I have no doubt that if there were any staff who were not rushing about clearing tables or serving plates of food, then we could have asked someone to carry the trays to our tables, but there were not any staff to be seen as 'free'' on either of the occasions I visited, and in any case holding up a long queue would have been embarrassing. So unless things change, then I won't be using this cafe again. Its unfortunate because I regularly eat in other Wyevale garden centre cafes, and have always given them very good or excellent reviews.

This is the first time I have visited the coffee shop after it has been taken over. Cheese scone and black coffee. The staff were helpful and efficient. However, it was quiet. Staff cleared neighbouring tables quickly. I am not sure if the range of cakes was as extensive as before, I want to say not but it might just be that it was towards the end of the day. It was very nice to sit in the sun in the conservatory. Warm and sunny. Would like to return to try something else.

This was our first visit since being taken over by Wyvale where we had the full English breakfast consisting of 2 delicious sausages and bacon accompanied by fried eggs, hash browns beans grilled tomato and fresh mushroom plus two pieces of thick toast,but only 1 pat of butter per slice. My partner ate all his meal but I must admit I struggled with mine. On our next visit I will have the small breakfast. Service was swift food was hot and friendly staff. All in all a very pleasant visit.

Great place for a lunch or coffee. Friendly helpful staff. Conservatory is lovely and light and airy. Order at counter and wait for delivery at table. For the price it is good value for money. Breakfast until 11.30. Certainly a good place to stop off.

This garden centre and restaurant has just been taken over by Wyevale Ltd and is no longer W Crowder & Sons.I visited the restaurant last week, the food was OK not great. However, the thing that annoyed and upset me was that the wooden tables were very sticky wherever you put your hands they stuck to the surface. In addition there were bits of food on the chairs and the floor, it really put me off and I was very disappointed in Wyevale, I thought they were better than this.

We visited this restaurant which has recently been taken over by Wyevale from Crowders. We ordered two breakfasts, one large and one small. Each one delicious including two slices of toast with butter. As we arrived before 10:00 am our breakfasts included tea or coffee. Service friendly and altogether we decided we shall visit again soon!!

We ate here twice for breakfast and we were impressed on both occasions. They do a small and large breakfast. I think the small was about £5 which seemed a little pricey at first but then realised it's actually a reasonable portion which comes with 2 slices of thick toast and butter. I believe the large one doubles up on all items but would have been too much for myself. Staff were friendly and helpful and wait times not to bad. It's a nice restaurant and a nice atmosphere. I would recommend certainly for breakfast and drinks. They serve lunch and dinner too but can't comment on the quality of those.

We popped in as we were on the road and don't know why we bothered! Passing tomato and basil soup off as soup is a joke when it was just tinned tomatoes blended up! Bitter and with no taste... Spend your money elsewhere!

Lunch hereto-day. Menu on the table was just for sandwiches, baguettes, jacket potatoes. Asked for menu for hot dishes and told that this was in the cafe, through the restaurant, past the kitchen, up six steps and into the cafe. Choice of about 5 dishes. Memorised these to take back to my friend. Back to the cafe. Asked for two glasses of wine, taken the cabinet and shown one small bottle of Chardonnay and that was all they had.Ordered soup and one jacket potato. The soup was hot and tasty. Asked for cutlery and they were plonked on the table with serviettes for us to help ourselves. Left after two hours and the dirty plates were still on the table. I don't know how they can call it a restaurant. I have been in better transport cafes. The garden centre is being sold or has been to Wyvale and the impression is the staff are totally disinterested.

This was a family gathering for Mother's day. The restaurant is much bigger than I expected with three areas on different levels. Wheelchair access was good. The meal was better than I had expected.

We visited here last week for lunch. The food is always quite nice and I always have a lovely brownie. A couple of points though - the manager always walks round dragging her feet and shuffling them around. It's just so annoying and sloppy when you're sat eating! Also they were advertising their Valentine's afternoon tea. We were sat on the left hand side of the new part of the restaurant and quite frankly it is a tip outside! It's obviously used as a dumping ground as there are old hosepipes, crates, broken trees and old empty pots strewn everywhere. Come on Crowders, you're a Garden Centre! People don't want to sit there looking at a rubbish tip - especially not on a romantic Valentine's day! Tidy it up please...

I have never been to this garden centre, my son was playing football in horncastle and I wanted to take him to see Santa so we popped along to crowder's, after visiting Santa who was brilliant the best Santa I've come across we went for something to eat, the menu was very reasonable priced and the food was lovely and very well presented. Will Defo visit again

Its our 1st time eating here for some time, but mmmmmmm - it wasn't as good as it used to be! We were totally disappointed and left a sour taste in our mouths! We had this beef dish with mashed potatoes and green beans. It smelt and looked divine, but the beef lacked taste and in fact, quite tasteless. Well, the potatoes were awful, full of lumps which were hard as the knockers of hell and again, so tasteless! The beans were perfect!.We thought we would it it another try and went the following week, but even that wasn't good at all and the food was tasteless, but looked good although a waste of time going! So we won't be back again in a hurry! What a shame as you could always get a good meal!

This is a smart clean restaurant with efficient polite staff. There is a good vegeterian section on the menu, the stuffed peppers are very tasty! Would recommend.

Excellent food and the staff are really friendly, the garden centre is also worth a visit.Only spoiled by a horrible old lady who wanted to jump the queue to order food. Why does age make people think they can be rude. The staff albeit very young handled the old trout very well.

We popped in for a late lunch after a busy Saturday walking around Horncastle. A very busy garden centre restaurant and cafe even mid-afternoon time.Both of us plumped for HamSalad, with wholemeal roll & coleslaw. All done very nicely, fresh salad leaves & thick carved ham. Very nice & not bad at £6.50 at all. A lovely place for a quick pit-stop & to fill your belly!

Easily The best eating in Horncastle - a real treat - Simply very very great food - In a welcoming venue

The menu selection is good for veggies and the services speedy and efficient. I would definitely recommend this eatery.

We decided to go for something different for Sunday lunch during a trip to Horncastle and very much enjoyed the salmon with twice baked potatoes and salad. The service was swift and very friendly. A slight issue was very quickly and happily dealt with in a very professional manner. Lovely to be able to read a free magazine and sit in the middle of the garden centre.

The food here is freshly prepared and includes many local products. Lunch for three with a drink each and a tip cost £35. The quality of ingredients was evident in the Goats' Cheese & Red Onion Marmalade Quiche with Salad & Potato Wedges (£7.95), also the Lincolnshire Beef Burger with Bacon & Cheese (served with chips and salad garnish £9.50). The Moroccan Salad Flat Bread (vegetarian £7.50) was more of an open sandwich than a salad but tasty and attractively presented. We all enjoyed our meals. There is a nice gift shop on site to supplement the well stocked garden centre.With such lovely local products it would be nice to be able to buy them to take away - the only food products on site were of the jars and tins souvenir variety. The only farm shop we could find nearby had limited stock/choice.

My husband and I recently travelled to Norfolk and on route stopped at the Redwood for breakfast.We took our table in the pleasant conservatory and placed our order a full English breakfast. Service was a little slow but the food was freshly cooked and tasty, coffee although freshly brewed was almost cold. The meal was reasonably priced.On our return home a few days later we stopped again at the Redwood for a light lunch,we decided on toasted sandwiches.What a disappointment my order was for cheese and ham with a salad garnish, the ham was tough and hard to chew, the cheese resembled a lump of white plastic. My very small salad garnish was limp dry and tasteless, coffee again almost cold, service slow.I regret to say this will be my final visit.

Visited there with the family for a quick lunch, lovely food and excellent service with a smile. The staff there was very helpful attentive, the restaurent was very busy and this meant the food was fresh, also tasted delicious! Will definately visit there again :)

My Son, Daughter in law, Grandaughter, partner and great granddaughter came up from Suffolk today to celebrate my birthday. We hadn't booked but a table was found for us with no problem. The food was delicious. We had an assortment of dishes, rump steak, lamb shank, toasted sandwiches, sandwiches and childs goodie box,. The food was piping hot, beautifully served and very very tasty. We then had a variety of desserts and mine was a trio of icecream, served on a triple dish on top of another plate. The bottom plate had happy Birthday written in coulis. The chef brought it out to me and wished me a happy birthday. Jane, the Catering Manager then brought me a birthday card from all the redwood team. The atmosphere was brilliant and it really made my day. Thank you Redwood and Redwood team.

Great roast beef and all the trimmings in a no-nonsense surroundings where you can walk out of the door straight into the garden centre attached - paradise!Best food we have had in Lincolnshire since we moved here 18 months ago and believe me when I say we have tried everywhere. Price very reasonable too!

A busy Easter Monday resulting in 30 minute food delays and very limited cake selection!Despite this, the staff remained in high spirits and friendly The staff struggled to keep on top of clearing the tables and getting the food out (possible not expecting the Easter weekend to be busy)Despite the above we would revisit . Good quality cakes and beverages.

Went here today for a lunchtime snack. We ordered two baked potatoes with cheese which took over 25 minutes to arrive. Fortunately we had purchased tea which was in a large teapot. When eventually the food did arrive, it seemed as though the potatoes had been cooking for even longer as they were even burnt on the inside.When we questioned the long wait for a potato and a bit of salad we were told the kitchen had been flooded with orders.This was a surprise since the place was not full and the fact that people who came in long after us were served with hot meals just as we got ours. Perhaps we just picked the wrong dish! We have been here in the past when it was Botts Coffee Shop and I have to say the name change has certainly affected the quality of food and service.We will not rush back and would not recommend it to friends!

Went to the Redwood today for a quick lunch with my son and really enjoyed the fresh soup and home made brownie! We sat in the conservatory where it was nice and sunny and relaxing. There was more to eat on the menu and I was tempted to have a full meal but this was just a quick lunch out so maybe next time I will make it a special meal out of the day. Very nice place.

Always stop here on our way to Skegness, and I can't fault the cafe menu & food absolutely lovely, well presented and of course very tasty.

Dropped in for a quick lunch, husband enjoyed an excellent bowl of soup, I had a very tasty toastie,. Staff very friendly and pro-active, keeping an eye on the tables and keeping them clean. If you are wanting some where to eat or have a tea or coffee in the Horncastle area I strongly recommend the visit

We recently visited the area and went to the Redwood for afternoon tea. It was absolutely amazing. The home made cakes and scones were delicious and very fresh, I would highly recommend this restaurant to my friends and family. We will visit again when we are next in the area.

We visited for Saturday lunch and chose 3 courses from the daily menu for £14.95. The Sirloin Steak for the main course was excellent, cooked to perfection and the triple cooked chips were the best I have tasted. The service was excellent with the staff very obliging and all the courses were exceptionally well presented. Will certainly be back. Had previously visited on a group visit when the plate buffet was very good with everything made in house, even the bread and chutney.

We went today for afternoon tea, fantastic. Little sandwiches, homemade cakes and scones. Could not fault it. Most definitely worth a visit.

We had lunch here while also being able to do some shopping in the garden centre.The menu was not extensive but the food was very well cooked and very well presented. The staff were attentive and polite.We also thought it was good value at £12.95 for a two course lunch. The surroundings were very clean and comfortable.My wife and I enjoyed it.

We visited for lunch using a promotional 2 for 1 voucher. The restaurant is clean and comfortable but lacks atmosphere. Our meal was very mixed - the broccoli and stilton soup was excellent but the crab starter served in a jar was by far the most disappointing starter and poorest value I have experienced anywhere worldwide. The teaspoonful of sauce, served over rocket leaves, tasted of crab but there was no crab meat as I would have expected. I then had the beef on mustard mash - the mask was tasteless and when I complained the waitress said the chef had forgotten to put in the mustard. The restaurant was less than half full and we left with the impression of chaos in the kitchen. All in all, very hit and miss and would not recommend as there are much better restaurants in the area.

Came for Sunday lunch last week, using a Groupon voucher, when i phoned to book i was told that they were really busy and they would try and get us in, had a few problems sorting the booking (with several phone calls) but only minor. When we arrived on Sunday i was v surprised to see that the restaurant wasnt as busy they had suggested to me. However, that aside service was swift and attentive, starters were lovely, we all had roast beef and this was also very nice, my only minor criticism would be that the gravy on the plate (the beef was laid on this) was cold, everything else was lovely and hot and a nice selection of veg. All in all a nice lunch, we were last to leave and didnt feel rushed or that we had to leave. The waitresses were lovely and friendly and looking at the menu prices, we definitely got a good deal with Groupon. So yes we would return in the future.

Popped in to try the lunch menu for my Birthday lunch. We both had the crab cakes followed by the fish and chips.Fantastic quality, freshly cooked food. Crab cakes were crispy and succulent and full of juicy meat. Served with rocket and a punchy sweet chilli sauce.The fish was a Super thick square of cod (perfectly cooked and super crispy batter) with thrice cooked chips, crushed peas and tartare sauce. The fish and chips is on a par with that of the Quayside in Whitby. I would actually say that due to the thickness of the fillet that it was better than the Quayside as it kept moist and flaked beauifully.Will definitely be returning.

Food was fine. The venue is modern and smart but lacking a certain something - character perhaps - I prefer the quirkier Botts Coffee Shop in the same building.Given a choice though, I'd rather have Sunday Lunch in a more atmospheric pub in the town centre half a mile away.

First visit to The Redwood, using Groupon voucher. Restaurant incorporated into Crowdens garden centre. Booked Sunday lunch for 1.00pm, table was ready, and room already full of diners. Choice of 3 starters (our first choice crab cakes all gone!) but ham hock terrine excellent. Mains good choice of lamb, beef, pork, sea bass and a veggie option were very good, large portions of meat served on hot plates with sides of selected veggies. No room for puddings, but other diners puddings looked good. Finished off with good coffee. Even without Groupon would have been well worth the money. Staff attentive, good car parking, very clean and a chance to visit the garden centre afterwards to walk of the meal! It was our first visit, but won't be our last.

Food and service here were very good and the surroundings are pleasant. I would definitely recommend this place based on the experience I had.

Went for Sunday lunch with friends. When we arrived the restaurant seemed rather busy and we had to wait a while before being shown to our table which had previously been booked. Service from then on was very good with friendly and attentive staff. Choice of starters and desserts rather limited but the main course had plenty of choice and was very good. The lamb which 3 of us chose was excellent with a lovely thick tasty piece of meat. No complaints either about the beef which our fourth member chose.

Went for lunch with my mum. My soup starter was delicious as was mums ham hock. I had to send my battered fish back as it was uncooked in middle (Pink and visible veins), this was promptly replaced and was cooked ok but the thick cut chips were slightly undercooked and hard. Mum had turkey dinner with almost raw veg,a cremated sausage wrapped in overcooked,brittle bacon and no gravy. All in all quite disappointed although,to be fair,we weren't charged for our coffees in way of compensation for the returned fish.

My Son and Daughter in law came today to take me out for a pre- Christmas luncheon. They adore the Redwood restaurant and we were not disappointed. There was a beautiful menu consisting:- starters of Cream of Wild Mushroom Soup with hot sundried tomato bread, smoked salmon with crayfish, rocket salad and lemon dressing. theses were superb. Our main course was beautiful breast of fresh turkey,pigs in blankets, compote of cranberries and orange strips,roasted parsnips,sweet potatoes and then 4 dishes of freshly cooked and steaming hot brussels sprouts(bright green not overcooked) broccoli red cabbage and sweet swede and potato mash with a fine jus..To finish this was either homemade raspberry and vanilla icecream with chocolate dressing, or apple panacotta with dried apple and apple sauce. . The price per person was £14.95 which is absolutely fabulous for that class of cuisine. The service was first class ,very attentive but not overdone. It is always a pleasure to dine there. Thank you Redwood for making my Christmas come early x

My mum lives in Woodhall so we came from Leeds to take her out for a Sunday roast, to save her cooking - it was fantastic. The pork had proper crackling, was cooked to perfection and tasted delicious. The puddings were amazing, the service was faultless - really, really enjoyed it and can't wait to come back again.Many thanks all at the Redwood!

I visited today on a whim, The décor is simple and elegant the food was well presented and very tasty and the service was fantastic, 2 course meal for £12.95 great value. I will not hesitate to return to the redwood restaurant.

We were travelling home from Spalding and both of us ere feeling quite hungry. Instead of travelling the usual route, I decided to follow the SatNav, which took us through Horncastle. I saw the sign for Crowder's Garden Centre, Cafe and Restaurant, so we decided to call in.We arrived at the restaurant, which was empty, at 2.15pm to be greeted with, "I'm sorry, we stop serving at 2.00pm, but you can still get something from the cafe."Whilst at the cafe, deciding which sandwich to have, the waitress came back to us, "I've had a word with the chef, and he said it;'s ok, so if you'd like to take a table..."So here we have a chef and front of house staff who are willing to stay over and cook for just two visitors! What more can I say? Well, I'll tell you what more...We both selected Beer-battered Coley, triple-fried chips and mushy peas. The chunky piece of fish was moist and perfectly cooked within itsthin and fluffy beer-batter, the chips were soft on the inside and crispy on the outside and the peas were not the normally expected marrow-fat peas but garden peas, boiled to perfection with a hint of mint, then mashed, in the style of some of the Michelin Star chefs. The dish was served with a pot of tartar sauce (home made?) and a large slice of lemon. It looked good and it tasted even better!A more tasty meal I haven't had in a restaurant for a long time and positively the best 'fish & chips' we've ever had the pleasure of experiencing.We gave our compliments to the chef in person and thanked him for staying on just for us. He is and Aussie but we can forgive him for that, considering his superb standard of cooking and that we retained the Ashes. :o)

Excellent place. Lovely light restaurant. Nicely set out and lots of space. Our lunchtime menu was a wide choice. It was served well by a very nice young lady and was presented on the plate well. At lunchtime you save quite a bit with their offers of having a 2 or 3 course meal. We actually saved £34.88 so our receipt tells us from the usual Al a carte menu. Well pleased at stopping off and trying this venues restaurant instead of the coffee shop.

This restaurant produces wonderfully delicious dishes with quality ingredients. The staff are always really friendly and I have eaten here on 6 separate occasions and have never been disappointed. 2 courses for £11 and 3 for £15 mean it s a really affordable way to enjoy delicious food. I was surprised that there were no baby change facilities and the staff suggested I change my 4 month old baby on the floor in the disabled toilet????!!! Bizarre, but would return as food is always delicious

Beautiful garden centre with a cafe attached...more like a little bistro....the staff are so friendly helpful and courteous.The baguettes are served in yummy tasty fillings..Mot your bog standard cheese and ham but turkey Brie and cranberry...deliciousFilter coffee served in either cup or mug...delicious...bit pricey bit here you do get what you pay forSelection of delicious cakes for afternoon tea

My husband, daughter and myself went for afternoon tea. It was absolutely amazing. The homemade cakes were fresh and delicious, I would highly recommend this restaurant. I am sure the meals are just as yummy. We were visiting the area and would definitely recommend and go back if we visit again.

We are 5 friends who take it turns to choose their own birthday lunch venue and this was mine. It was given 10 put of 10 by all the girls and this included food, presentation, cleanliness, service, atmosphere and price. Maybe we shall be returning 4 more times this year plus a Christmas lunch! A walk around the garden centre afterwards was just enough exercise we needed after although the garden swings looked very inviting for an after lunch nap!

I use the Redwood restaurant quite frequently but today, as it is my 70th birthday, my Son,Daughter in law,Grandaughter and partner came up from Suffolk to take me to Sunday luncheon. The restaurant was full but the food was served promptly and hot and beautifully presented. We had a variety of dishes, potted shrimps, hock,goats cheese with caramalised figs and onion marmalade for starters, Roast Beef with all the trimmings, Roast Lamb with honey parsnips plus red cabbage, broccolli and carrots. The meat was so tender you could just cut it with a fork and so so tasty. For desserts again we had a variety. Homemade raspberry and meringue icecream, lemon posset and a trio of sweets which was chocolate pot,pannacotta and amaretto cheesecake which was divine. Then to top it all the waitress came out with a birthday cake that the chef had made for me. A beautiful end to a beautiful day. Thank you Staff at the Redwood. You were 5star.

We loved the food, friendly service, interesting decor and ambiance of this restaurant within a garden centre. It was amazing value for money and we would highly recommend this restaurant to others. When we return to this part of the world we will go back for another meal. Thank you for making our long weekend so enjoyable.