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2.5

Based on 3 opinions finded in 1 websites

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Nº 488 in 514 in Tendring

Score
OpinionsNoteTripAdvisor32.5

comment_iconOpinions

I don’t normally write reviews, but the service by the rude receptionist was shocking. In the evening the guy at the desk was super friendly and helpful, in the morning the woman was rude unhelpful and hostile. We came down for breakfast at 7.00 am and she shouted at us where are you going as we tried to enter the breakfast room. She was sat gossiping with a long term tenant who had a super aggressive dog and could be heard bad mouthing other staff and ourselfs. We felt uncomfortable and didn’t know breakfast didn’t start till 8.00. In the morning we asked to stay another night. She said there were no rooms available. On booking. Com 3 rooms had been available as we wanted to stay another night. She was so rude it felt personal. We paid for breakfast and it wasn’t included the deal was b and b. Over all we over look how run down the room and loo was due to the historical building over all sad trip. The building has many people living and treating the hotel as home and it’s intimidating.

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Laura J . 2024-08-31

MORE AT TripAdvisor

The food and organisation was absolutely outstanding. The food was piping hot the waiters excellent would really recommend a visit and thank you Brian and Sian superb evening

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Julie l . 2023-12-15

MORE AT TripAdvisor

Next too this hotel is a night club on all night. DO NOT BOOK for more than 1 day. Best for lunch in my opinion.

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bea mather . 2022-12-27

MORE AT TripAdvisor

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