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OpinionsNoteGoogle1184.0

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Delicious Sunday lunch very attentive and great service will be back

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Sheila Stockwell . 2024-11-12

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High quality food, a wide range of drinks, friendly and competent staff, live music every week plus monthly parties, sports on the tele all day, comfortable and well thought out furnishings - all signs of an owner that cares! Ruddington is absolutely richer for The Heart at Ruddington!

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Lowrie Music . 2024-11-06

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Someone is really trying hard to overhaul this pub. The staff are really excellent with their service. All credit to Matt the supervisor for intelligent participation with customers too! The 2 back rooms are smaller and better served for dining, albeit the smallest needs some 'softening ' to a dark format. Food excellent and good value. Keep the chef!!

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Joyce Emson . 2024-10-30

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Great refurb, can't score food, not had any yet, fab atmosphere lovely landlord

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Mark Waddley . 2024-10-28

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I’ve been excited to visit The Heart pub in Ruddington for ages, and tonight I finally got the chance—and it was worth the wait! From the moment we walked in, the warm and inviting atmosphere stood out. The interior is beautifully done, with a cozy and stylish feel that makes it the perfect spot to relax and enjoy a meal. There’s such attention to detail in the decor that adds to the whole experience. My party of three decided to try the tapas deal (3 dishes for £18, which is fantastic value) and also shared a Hawaiian pizza. The portion sizes were absolutely generous, and we all left feeling completely full and satisfied. The food was delicious, with the tapas being a real highlight. On top of that, the staff were exceptional—super helpful and attentive from start to finish. A special shoutout to Leah on the bar, who was so kind and made us feel right at home. Her service really added a personal touch to the whole evening. We loved it so much that we’ve already booked to come back in two days! I can’t recommend The Heart enough—great food, lovely atmosphere, and wonderful service. Definitely a place I’ll be coming back to often!

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hannah hewitt . 2024-10-23

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Well priced food and lovely staff, whenever I’m in town I come here for dinner and a drink

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Manesh Mistry . 2024-10-21

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All the staff are amazing they can't do enough for you.

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Lucy Dutton . 2024-10-21

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Jack, Matthew, Tracey and the chef knocked this one out of the park! We wanted a birthday gathering in a private room with enough food for 14 people. They were accommodating even when we had to change the date at the last minute. The chef made us Halloumi Fries, 3 types of chicken wings and Mushrooms with Ciabatta bread, delivered continuously by the friendly staff. We all thoroughly enjoyed the night, and highly recommend otters to visit the pub for food and drinks to try other exciting foods, and Sunday Roast options.

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Mac McConnachie . 2024-10-21

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Food was outstanding, staff was amazing couldn’t do anymore and the all round experience was fantastic if your local or are around the area I would suggest you you and grab yourself an amazing meal.

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Kieran Hindley . 2024-10-21

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We booked on line the day before and when we arrived they had no record of us having booked. A table was set up for us in the bar which was horrendously noisy. Food average at best- won’t be rushing back

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Doreen Massouras . 2024-10-19

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Lovely meals, a good selection of different main meals, nice atmosphere and nice facilities.

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stephen price . 2024-10-19

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Had a lovely lunch. Matt was a great host. Booked to go again

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Voirrey Hamilton-Royce . 2024-10-18

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Amazing pub with a lovely welcoming atmosphere . Have eaten here and the food and menu is extensive and delicious. Great service from lovely team of staff. Can’t recommend it enough

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Jane Robson . 2024-10-17

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Came with a group of friends for a Saturday night groove ! Live music kept the place with a buzz and the delicious and reasonably priced food made it a treat. Recommending this pub to the local community!

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Holly Robson . 2024-10-13

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Would not recommend even contemplating trying here. Came for a double birthday celebration, left feeling regret and upset with the situation. Staff not trained, food is not great, management so so poor. Drinks order wrong but we stayed quiet as we appreciate that new staff members make mistakes and this pub opened nearly a month ago. 4/5 meals came and all of mediocre quality and one missing still, which we had stated generally to a staff member. We found a manager and when asked about the 5th meal- “it will come”, well they were not stressing, stood in a corner talking. When the manager was asked again later into the meal, he was trying to ‘ascertain’ where it was, blunt- no apology, no priority, no nothing. Sat waiting. Meals being given to other tables now. Wasn’t busy, we were the first order of the day so what went wrong here? We all finish when the last person gets his meal- microwaved and small portion. No apology at this point, no manager to see to us, we had to get up to find them again. Why are they not shadowing staff members so early into its opening? Caring and checking on things? This is the bare minimum for a mildly successful pub. We thank the staff member that sat with us and got down on our level and took the time to apologise, and they should be recognised for taking accountability, rather than the actual manager, who started to argue and call us ‘mate’ and ‘irate’ when he came over to question why we didn’t enjoy the food and the ‘service’ provided to us. Shocking really. Manager was fine to see a staff member get upset about this and we let her know throughout that it was not her fault, that it was a managerial issue. Please train your staff until they are confident and be nicer to your customers, this behaviour scares people off. You can find much better food and service in Ruddington.

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Emily Peacock . 2024-10-13

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Came for a Sunday lunch today and the food was 10/10 - absolutely amazing!! Lovely staff and atmosphere too - huge thanks to Jack and the team!!

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Helena Wason . 2024-10-13

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Fabulous Sunday roast today. All really fresh and clearly homemade. The crackling, roast potatoes and cauliflower cheese deserve a special shoutout. Thank you to Imogen and Fran for looking after us. We will definitely be returning.

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Brooke Whiley . 2024-10-13

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Hospitality 10/10, table of 7 Imagon and Matt very attentive, lovely food, highly recommended xxx

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Hope Russell . 2024-10-12

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Awful. Management cannot properly train their staff.

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ella . 2024-10-12

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Came to try the menu at the newly opened restaurant and wasn’t disappointed! I opted for the calamari from the Tapas section as a starter which melted in my my mouth and the fillet steak I had as a main was cooked perfectly- juicy, tender and flavourful. The Service was also fantastic and the team couldn’t have done enough. We will be returning.

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Matthew Taylor . 2024-10-12

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⭐⭐⭐⭐⭐ Absolutely fantastic experience at The Heart at Ruddington! The food was delicious, especially the tapas, which was full of flavor and perfectly cooked. Each dish was a treat, and the variety made it easy to try something new. The service was warm and attentive, making us feel right at home. To top it all off, the drinks were reasonably priced, which was a pleasant surprise for the quality on offer. This place really knows how to balance excellent food, great service, and good value. Highly recommend for anyone looking for a lovely dining experience!

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Charlotte Davies . 2024-10-12

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We visited the pub and it was amazing. Whilst the staff are new we found that everyone was attentive. The food was astounding and the service was top level. We would definitely recommend this pub to the local community. ☺️

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Leah Harrison . 2024-10-12

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Visited the recently refurbed Heart! Jack and the team are amazing!! Great atmosphere, amazing food and customer service! Would definitely recommend. Rach & Kel x

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Rachel Hayden . 2024-10-06

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Went for a birthday Sunday lunch and it was brilliant the staff are all lovely and the roast was on point

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Adam Trigg . 2024-09-29

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Reasonably priced Sunday lunch. Ideal portion size. Lovely vegan and vegetarian option. Staff very helpful and friendly. Introduced themselves for a personal feel. Lovely warm atmosphere. Great Garden for the kids too! I will definitely be back.

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Steph Douglas . 2024-09-29

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Amazing place to eat and drink. Staff are friendly and willing to help with anything.

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Lucy Dutton . 2024-09-28

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Very friendly atmos. Attn to gents please.

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David Cutts . 2022-11-24

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Friendly, I get the vibe that that they have a lot of locals but didn't feel out of place. The guy who runs it is very friendly too

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miilahgirl . 2022-06-22

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Brilliant place to have a drink,

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angela bradbury . 2022-05-22

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Nice pint sport on tv nice staff

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Julian Mills . 2020-01-06

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Decent pint,toilets a by t trainspotting

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Huxley Sinclair . 2019-12-22

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Dingy ran down pub with glass all over the pool table

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Jonathan Stokes . 2019-06-18

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This place is an absolute dive. It is dirty and smelly. The furnishings are ripped with stuffing falling out. One room looks bare but basic. We only saw the state when we'd ordered food and drinks. The food was awful too. Burger was chewy but not in any good way. Chips were luke warm and not cooked through enough. My burger bun was hard at one end indicating it's age. I had one bite and left everything. Seriously dreadful. Our experience wasn't helped by the obviously regular client who drinks rum and coke who was loud and foul mouthed. Altogether YUK!!

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Carol Clayton . 2019-06-06

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Friendly welcome, secluded beer garden.

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Steve Cann . 2019-04-05

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Used to be the best pub in the village years ago, looking a bit tired now in need of a refurb.

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Mark Shaw . 2019-02-02

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Nice little boozer. Good pool tables. Good place to watch sport. Food not bad. Nice friendly atmosphere. Places like this are nice to have around and are sadly disappearing from our communities. Plus the pub dog is awesome!

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Giuseppe Vassallo . 2018-12-07

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Staff friendly and helpful, great atmosphere

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S C . 2018-07-06

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Went to watch the football nice place pleasant staff

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Doreen Gadsby . 2018-05-11

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Nice local pub, also do good food

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Leah Calladine . 2018-04-21

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Loads of sport on the TV's and a good pint

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Wayne Swift . 2018-03-20

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Family run pub, great owners, service with a smile, great for sports, two pool tables, 8+ TV screens inside, a projector in the back garden for the summer with a great BBQ, wide variety of drinks, small car park at the rear but easily accessible from front or back plus they do decent food I would say the food is a solid 4/5 only reason why I wouldn't rate it 5/5 is because it not fine dining but what you pay for and what you get is worth a 4/5 burger chips pint Panini nachos breakfast pub classic you can't go wrong with the food they serve it taste brilliant solid 4/5 on taste if it was stuff like steak lobster definitely give them a five star they have a great chef. Love coming in and spending my money as I always feel welcome

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Gianfranco Forlenza . 2018-03-20

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I've never been so disappointed in my entire life and I've been married.

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Elliott Harvey . 2017-12-31

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Nice pub, five stars because the resident dog is adorable. Joking aside, good atmosphere, friendly staff and well priced drinks.

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Lauren . 2017-11-05

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Good bar with variety of alcoholic and non alcoholic and juice drinks.

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Raj Verma . 2017-09-09

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Great new seating areas and amazing team!

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Lee Stapleford-Allen . 2017-08-26

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Lovely pub with a nice atmosphere

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george . 2017-03-04

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What a dump, if environmental health went in they would close it down, dirty glasses, exposed wires, diabolical.

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russell ward . 2017-02-11

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Quite a nice country pub in a nice village

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Freedawn Home . 2016-11-08

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Could not put zero stars. Massive disappointment, Place was a mess with half of the seats missing the leather on them. All bottled drinks are plastic bottles and all drinks are overpriced. I bought 2 drinks 1 mixed fruit kopparberg and a WKD which cost more than the pub on the corner before it. Bar staff wanted to watch football news so there was no background music and the place was quiet. The whole place smelt fusty like wet dog which did not go well with the owners dog wandering around bothering customers trying to have a drink.

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Tom Mellor . 2016-08-04

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Several drink options, good prices, pool tables.

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John Breckles . 2016-07-19

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Sports pub with projectors, pool tables, friendly staff and well priced food. Will be back.

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Lewis Foster . 2016-02-17

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