The Red Chilli in Sunderland

Pizza cold, chips hot but under cooked. Need compedent staff who will deliver GOOD FOOD !!! Also why do I have to have 100 chareters . ???????,?????maybe im at that now ?????,,,,,,,,,

wednesday order nice and quiet ordered a 10 inch pizza and a kebab with their red chilli chilli, a portion of chips and 5 off the bone chicken strips arrival was really fast pizza was ok but not fantastic bit greasy chips were fries so take note the chicken strips very dry the kebab was a do it yourself style the special chilli sauce was amazingly explosive you may notice from the pics but when i picked up the chilli the lid blew off in my hand upon inspection noticed it was fermenting (in their defence i do have to say the weather was the warmest this year)

Yes yes yes ! I recommend to everyone who likes kebab and pizza 🍕. Friendly stuff, excellent customer service and awesome kebab. 😎 Love it guys

Usually I go there on Friday or Saturday night, to get there some food during the party and every time there is excellent customer service, very friendly people work there, and food is so yummy, especially kebab and pizza.

The food is good. Can be a little slow sometimes but if you're willing to wait then it shouldn't be a problem. It is also halal as well. Many choices on the menu. Cleanliness can be improve

One of the worst places for customer service. Me and my husband have been vomitting and had stomatch pains. My husband ordered a pizza and donner from there and it was old donner, we were entitled to a sauce with our donner and when we asked for it he said why do we want it for free and then i said on just eat says you get pitta and a sauce with it. The man over the counter is very rude and has very poor customer service skills. I was a regular customer before the new management and thought I would try the new food, worst mistake!! And a waste of money

very greasy food never again!!!

The pizza was discussing it tasted off never will I order for there again

The pizza was discussing it tasted off never will I order for there again

First time ordering from here and first time ordering a Naanbab, the food was absolutely unreal, one of the best takeaways I have ever had, on top of this my food was delivered 40 minutes earlier than expected which was great. My new favourite place to order!.

First time ordering from here and first time ordering a Naanbab, the food was absolutely unreal, one of the best takeaways I have ever had, on top of this my food was delivered 40 minutes earlier than expected which was great. My new favourite place to order!.

Chips were extremely soft, the pizza was cold, the pizza was completely yellow from the cheese so you could taste nothing else, and was given the wring drink. Overpriced for what I received.

Chips were extremely soft, the pizza was cold, the pizza was completely yellow from the cheese so you could taste nothing else, and was given the wring drink. Overpriced for what I received.

I have been to redchill 100s of time everytime i orded Items wear missing i called up spoken to the manager an it was resolved so I thought it be the last time ?? But i was wrong order last night the food came on time but chicken wear not warm pizza was no warm fries was missing Anyway called up to get it resolved but the man I spoken to didnt seem bothered so I told him it my last time i order again

Your food use to be really good an nice an warm an the manager resolved an takes complain seriously but problem repeat again its a shame the standards have dropped i use to be a regular an spent anything between £20 up £40 but not going to order again will go somewhere eles not happy

cold burnt tastless food will never order again

I have been to redchill 100s of time everytime i orded Items wear missing i called up spoken to the manager an it was resolved so I thought it be the last time ?? But i was wrong order last night the food came on time but chicken wear not warm pizza was no warm fries was missing Anyway called up to get it resolved but the man I spoken to didnt seem bothered so I told him it my last time i order again

No salad or garlic sauce in wrap like requested

No salad or garlic sauce in wrap like requested

No salad or garlic sauce in wrap like requested

Ordered the sizzler wrap meals and couldn't fault them as usual

Ordered the sizzler wrap meals and couldn't fault them as usual

absolutely disgusting. the food was late, the chicken burger was pink!!!! The chips were stale and the cheese burger was burnt would not re-order or recommend.

forgot some of my order and food was delivered late

forgot some of my order and food was delivered late

The food was nice and came hot presented very well and the staff was very pleasant looking forward to future meals from this pleasant take away

Made an order for it to not be delivered with no communication at all. Shocking from a take away I usually love to use.

Didn't even get the food, luckily I was going to pay in cash. Would strongly advise not going here.

Barley warm food pop warm price to much for what ya get won’t be ordering in a hurry

Ordered a boneless combo box, got lots of chicken which was all on the bone, the chicken was pink in the middle

half an hour late and wasn't even nearly what i ordered

Terrible quality. Nanbab was dripping in grease, also tasted terrible. Pizza had a very strange metallic taste. Also looked like it had been dropped as it was all at one side of the box.

I have been up most of the night with a bad belly😡 I'm not happy at all will never order from yous again!!!!!

restaurant added 30 mins to delivery time so took 1 hr 20 to come, when it arrived large pizzas were of a good size however the dough was more like a slice of bread so thick and just weird , the chicken bites tasted like sfc chicken poppers the £1 out of Iceland, the chicken strips were nice and the order was correct. over all I'd rate a 5/10 due to good quality and wouldn't order again .

I will never order from here again. it was late last night when I had came home and they were the only restaurant open baring in mind it was a Saturday night. if they were knowing for being open late they should use common sense to know that on a Saturday night you're obviously going to get a lot of customers ordering after a night out so they should be cooking fresh food. When the food finally came, it was freezing and the chicken was disgusting! you could tell it had been there ages and heated up. the chips were disgusting and cold. they were all scraps of chips and the Donna meat was all bits and greasy. yous are absolutely disgusting to serve that food, it was all binned. we literally got 3 chips, a chicken meal and a kebab with 2 garlic and it was £30!

Standard take away rubbish, nothing special. You owe me £7 for the missing pizza and dips you bunch of thieving criminals. I will never use this establishment again and will inform others to stay well clear.

Pizza was undercooked, underside of base had barely changed colour which is a shame as a couple extra minutes in oven it would have been fine. Won't be using again.

Will definitely not be ordering again absolute disgrace sat and waited nearly 2 and a half hours for a pizza and some chips rang and rang the shop but there didn't answer phone

Food was very late and came cold, very rude when rang up... hung up. Absolute garbage for what I paid

Food was good. the shop added 30 min delivery time which was fine . 20 min after the delivery time the food eventually arived .

Although early is better than late, I might have missed the delivery if expecting it at specific time. Main food exceeded my expectations. If naan bread was better and had I received the garlic sauce with the order would have scored higher.

The food was terrible one of the most expensive pizza shops, food was terrible and when the pizza was delivered the top of the box was completely stuck to the pizza so the top of the pizza was all white cardboard and the chicken was still pink very much doubt I'll be ordering from this takeaway shop again 😡😡😩😷

Ordered Kiev parnesan got regular. Order was late but could not be bothered to ring the shop at 3. And suffer trough the phone with someone who doesn't really speak English.

Amazing food, we love the wings so much! Always pleased with the service.

only place to go for a kebab and. chip wrap 👍

Food delivered 90 minutes after ordering. Items always missing on delivery. Shame because food is usually good quality.

got wrong adress and then was told to wait again fior my food, .... so I did but it didn't arrive total joke of a business is a shame because the bait is actually nice believe it or not

best pizza in a long time, plenty of chips, however the garlic needs to be improved and chilli was watery, apart from that 6 stars

my food didn't get delivered. Not happy.

chicken wings are the closest to KFC I've found. delicious. will be ordering regularly

Ordered for delivery at 12.30 arrived early. No chicken in the "chicken burger" no chips in either box meals, one of the burgers that actually arrived with chicken, was meant to be plain, covered in salsa. Rang the takeaway to complain, reassured us everything would be sent out again. 40 minutes later it arrives, plain burger still covered in cheese and sauce, still no chips in nither meal when it states on the meal CHIPS with box meal? 2:37am absolute joke. Avoid like the plague. you even get a ticket in front of you with the order..: how on earth can you mess it twice in the space of an hour?

ordered at about half 9 came at 20 to 12, was missing a garlic dip and a box of chips, ordered 1 quarter pound cheese burger and 1 half pound cheese burger and received 2 quarter pound burgers no point phoning to complain because we waited so long for it to be delivered the first time we can't wait that long again as we have work in the morning👎🏼

never disappointed when I order from here. food always comes fresh, hot and within time

Food didn't come phoned restaurant person said he knocked on door with audi outside I said was 3 doors down he then replied close enough I asked if he would deliver it then. And he said no I then asked for a refund to which he said no go try just eat maybe they will and hung up I phoned straight back a different lad answered and said the manager isn't in and hung up sickened by this treatment never order here again

Absolutley beautiful well definatley be ordering again :)

Ridiculous. Food was awful. Chips you could erase your homework with. Chicken wings stale and dry. Over half hour late for delivery. Driver was unapologetic. Absolutely not ordering from here again. Absolutely disgusting

My food wasn't delivered at all!!!

Delivered 20 minutes early and piping hot! Food was delicious except the chips! Only complaint I have is the chips were terrible!

Kebab was thrown in the bin as was inedible due to the grease content.

Absolutely gorgeous food! Quick delivery and amazing service!

I ordered from same place last week and pitta breads missing. Today I ordered garlic bread with tomatoe and paid for this and there was no tomatoe on the garlic bread Very disappointed as always love this place

Absolutely love the nanbabs food is always lovely only thing I would say when the order comes it isn't very hot

As usual great food. Arrived early and plenty of it, as always piping hot. Never had a bad order tbf.

1 hour 30 for delivery is not even close to acceptable. Absolute joke.

We ordered from the restaurant for the order to be delivered at 02:00 ... when the food did not turn up we attempted numerous times to ring the restaurant. With no answer ... as we work Nightshift we only have a set amount of time to eat our lunch! For the food to turn up more than an hour and a half later than the expected delivery time! We have now all missed our lunches thanks to this! We had no communication to say the order was going to be late! We had no explanation of why it was late! If you are going to order make sure you order the food at least 3 hours before you actually want the food!!!! This type of service is absolutely disgusting! Will not be ordering again from here in a hurry!!!!

First time we've ordered from here. It arrived on time, all hot, generous portions. The only negatives were that the pop was really warm off being in with the hot food and the chips weren't the nicest. Everything else was perfect

2 hours delivery at 3am what a joke

Didn't even have he decency to let me know they didn't have my order in the shop, will never be ordering from here again

Still waiting on my pop coming it has been 42 minutes since you said you would be sending me one out this is out of order and I'll be letting people no about this you should get that you pay for when you spend £20 aswell

i ordered at 1:20am they told me it would be here at 2am then they changed it to 2:30am its now 245am still not here

Chicken wasn't as nice as it has been in the past

I always order from from here simply because they have excellent customer service and quick delivery. Even though the prices are high the quality is worth it

Waited 2hours my order says delivered no such thing keep it

Horrible dried out chicken and wasn't cooked properly never ordering from here again!!

Food was nice as always however sent me a chicken kebab instead of a donner kebab. Rang the shop to be told another half another wait for my kebab meat when i'd already waited an hour and a half for my order. The two on the phone couldn't understand a word i was saying. Been ordering from here for 3.5 year regularly and they've lost a good customer. Asked for a full refund through just eat which i have NOT yet recieved.

Pizza was great and on time definitely recommend

Food was excellent as always but what stood out for me was the outstanding customer care. I ordered 3 pizzas from the regular menu and after paying for the order I recoeved a phone call from red chilli advising me that there was a deal available and that I should cancel the order and place it again under the special offer. Not only did they save me money they gained my respect. No other company would call their customers up and save them money like that. Really apriciate it, you've gained massive respect from me and I would recommend red chilli to everyone! ⭐️⭐️⭐️⭐️⭐️

Give this a bad rateing as i asked for a jumbo wrap for me and another for a friend and both wraps was wrong so i phoned the said sorry sent out again and yet again it was wrong. £9.00 for a wrap was ment to be big was small like a mormal wrap rip off.

Nice an hot food an I am a regular customer will order food keep it up 👍👍

paid 10 pounds for a house special naan kebab the bread was not even naan and the kebab box was full of donor meat with greace and very little chicken init total rip off wont be ordering again

Disgusting! Never ordering from here again, had to get another burger delivered coz it was like a brick, the mini fillet was vile, 1 bite then dogs dinner, chicken must of been there all day it was that dry, chips were lovely though 😐 cheers...

Kebab tasted like hard rubber, chips were mushy, disgusting! Avoid!!!

Placed my order then realised I forgot to change my address and order chips so rang to see if we could add them on and pay the driver, after asking the staff member taking the phone call said he would send them for free! Amazing service and the food was beautiful and loads of it! The nanbab is a must 😍! Ordered at quarter past 7 and the estimated delivery time was half 8 and it came for quarter to 8 so that's even better!

Came half an hour earlier than advised and food was red hot! The chips were a bit disappointing but overall very enjoyable!

Would highly recommend! Boneless chicken is really tasty. The chicken burger is to die for! Best nachos I have tasted in a while! Brilliant closing times, and quick service. Can not fault this takeaway!

good reasturant but need to do something because if you get in the shop for 2 minutes you stink. only for delivery recommended

I absolutely love the place and the pizzas, the only problem this time was that they forgot to put stuffed crust on one of the pizzas. Anyway, would definitely order again :)

Food arrived early but order wasnt right. Rang restaurant told me they would get the driver to bring the correct order when he arrived back at the store. After 45 minutes of waiting and 2 more phone calls the food was delivered cold. Will not order from here again.

Food was lovely, unbelievable opened till 5am. Good customer service. Order 4:15am. call last customer one order changed because too late. Recommended to all friends

We only got 9 bits of popcorn chicken in box

Very poor hygiene, customer service is ridiculous as when I rang them to come pick their food up, I was lied to by the person on the phone. I understand mistakes can happen but lying to your customer does not help the quality of the food. Will deffo not be ordering again!.

Food was excellent although it took a little longer than I was expecting to arrive.

For the amount it cost the kids burgers wouldn't fill a tiny dwarf and the normal burgers were not enough to fill a child. Very overpriced. Chips were warmed up too to say it was an early order they were clearly from the previous day. Not satisfied at all

Order later on for delivery room come quick and hot cost it gets busy early on in the night. Very Good For Value and nice cooked meal

Best Chicken kebab in Sunderland spot-on lovely food

Fantastic food cooked to perfection has ever these guy's never let you down. Excellent food at a good price

Well where to start. What a pile of dog meat. A hour and 50 minutes late, food freezing, forgot a part of my order. Safe to say never again!!! Dixy chicken all the way oioi 😂

Always order from here. Best value meal deal, delivery time is always earlier than expected or bang on time if we order for specific time. And the people that work there are always really helpful and polite . Food always is delicious.

Food delivery was late but the owner phoned to apologise and gave me extra hot wings and a free large Donna kabab to apologise for the inconvenience. Lovely food, lovely chap on the phone, all round great service thank you 😊

Wrong size pizza,not cooked properly