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2.5

Based on 3 opinions finded in 1 websites

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Nº 364 in 404 in Basildon

Score
OpinionsNoteTripAdvisor32.5

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The staff at the venue were incredibly rude. They stated that they would organise a cab for us to get home then accused us of being aggressive when we asked whether this has been organised. Would not recommend as a result.

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LMCD199 . 2022-06-03

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The wedding itself was wonderful, beautifully put together and its great to have a venue that has it all in one place so no one has to move around. But staying as a guest wasn't a good experience. When one arrives there is no where to sit and wait . Rooms available to book in from 12:30 to 1 pm only. Rooms poorly appointed; no bedside lights,no bedside tables in some, no bin, stained work surface, a really dirty fan perched on the back of a chair and a small tube of shower gel but no shampoo or conditioner. Plastic glasses. Incredibly noisy as is an old house. One can hear next door, down stairs upstairs etc. No rooms downstairs for disabled access. No dropped pavement for anyone with mobility problems. Very few staff.Poor maintenance man was rushing around fixing things as the party the day before had trashed some rooms. They use a sheet under the duvet and it seemed that the duvet cover had not been changed from the night before... One has to vacate ones room by 9 am the next day. So hire as a wedding venue, the food was very good and it is a lovely setting but book guests in at the hotels that are 5 -10 mins away by taxi for a more enjoyable time.

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ShariWestSussex . 2018-09-30

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The location is fantastic for a small wedding event, as the location is registered with The authorities to hold Registry Office style weddings. This facility allows the wedding, wedding breakfast and evening reception to be held in the same location. This simple co-location of these specific elements of any wedding means that those getting married and all of the guests can concentrate on having a very good time!😜 The hotel staff are very friendly and are focussed totally on providing a friendly location for your family and friends. The hotel only has 10 rooms - so allows for that "personal" touch over all items. The hotel can cater for weddings of up to around 80 at a wedding ceremony and the sit-down wedding breakfast - but many more for the evening reception. Breakfast on the morning after is a good quality buffet style full English, or cereal, toast and croissants if required. Certainly a great find off of the beaten track, and well worth considering for any future events. 👌👍

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Ian W . 2017-10-02

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