Based on 3 opinions finded in 1 websites

Opinions
The staff at the venue were incredibly rude. They stated that they would organise a cab for us to get home then accused us of being aggressive when we asked whether this has been organised. Would not recommend as a result.
LMCD199 . 2022-06-03
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The wedding itself was wonderful, beautifully put together and its great to have a venue that has it all in one place so no one has to move around. But staying as a guest wasn't a good experience. When one arrives there is no where to sit and wait . Rooms available to book in from 12:30 to 1 pm only. Rooms poorly appointed; no bedside lights,no bedside tables in some, no bin, stained work surface, a really dirty fan perched on the back of a chair and a small tube of shower gel but no shampoo or conditioner. Plastic glasses. Incredibly noisy as is an old house. One can hear next door, down stairs upstairs etc. No rooms downstairs for disabled access. No dropped pavement for anyone with mobility problems. Very few staff.Poor maintenance man was rushing around fixing things as the party the day before had trashed some rooms. They use a sheet under the duvet and it seemed that the duvet cover had not been changed from the night before... One has to vacate ones room by 9 am the next day. So hire as a wedding venue, the food was very good and it is a lovely setting but book guests in at the hotels that are 5 -10 mins away by taxi for a more enjoyable time.
ShariWestSussex . 2018-09-30
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The location is fantastic for a small wedding event, as the location is registered with The authorities to hold Registry Office style weddings. This facility allows the wedding, wedding breakfast and evening reception to be held in the same location. This simple co-location of these specific elements of any wedding means that those getting married and all of the guests can concentrate on having a very good time!😜 The hotel staff are very friendly and are focussed totally on providing a friendly location for your family and friends. The hotel only has 10 rooms - so allows for that "personal" touch over all items. The hotel can cater for weddings of up to around 80 at a wedding ceremony and the sit-down wedding breakfast - but many more for the evening reception. Breakfast on the morning after is a good quality buffet style full English, or cereal, toast and croissants if required. Certainly a great find off of the beaten track, and well worth considering for any future events. 👌👍
Ian W . 2017-10-02
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137 Opinions
Absolutely appalling food tonight very disappointed barely any cheese on the pizza wasn't cut properly the cheese that was actually on the pizza was over cooked wasn't nice at all every other time I've been here been pleased but not today don't know what's gone wrong but seriously needs to be sorted out
67 Opinions
The cafe used to be a nice place while it was upstairs and somewhat secluded, overlooking the entrance, now it is where the customer service area should still be unobstructing the entrance beyond the barriers The cafe was built downstairs and stilk to this day you cannot use your card to pay at the till, you use a digital touch screen covered in greasy finger prints and then pick up a digital table number which seems never to have been cleaned since it was new There are some tan seats which look as though they will get filthyquickpy and a number of tables already scratched, stained and dented to choose from, with seating by freezing cold windows provide unobstructed views of people in the car park staring in at you as though you was a zoo animal. The food is all cooked in the same oil, despite nearly being given someone else's order twice with no checks done at all, and another hostess asking if we had even ordered m anything, rudely, it finally arrived, only the overweight oily server had his badly chewed thumb inside of the bowl, I saw him serving others food and he seemingly makes a habit of putting it in there, which was an enormous out off of the food The food was greasy beyond comparison, tasting only the hot oil which was evident ally used to cook fish fingers in at some stage of its life, giving the potato a disgusting burnt fish taste, I used the paper napkins, a bundle of five of them, to drain the oil out of a single hash brown croutons, disgusting, I left half of it and well not worth the price, currently £2.60 for a can of coke which can be had in the store for 70p Parkihg is available, the front of the store fills up quickly and the other spaces are miles away from the entrance now that the utterly stupid decision to close off the middle doors to the store, an important fire escape route, was taken, because they did not want to employ an extra security guard. The problem when rebranding, is that the rot remains, so long as the same people stay in charge.