Based on 98 opinions finded in 1 websites
Based on 98 opinions finded in 1 websites
Nº 1016 in 1264 in Lambeth
Nº 44 of 54 Other international cuisines in Lambeth
Opinions
Over the last three years we have had dinner at The Real Jerk at least 5 times. Each time the food has been good but the service which started off as slow, has now become farcical. On our most recent visit the venue had five tables with customers. We were looked up and down by the surly waitress who then threw some tatty menus at us, and we waited and waited and waited. No offer to order drinks, let alone food, as the waitress played with her phone and fired filthy looks at all the customers. We stood up to leave having still not ordered and two other tables followed us out. It is a real shame because the food could be really great, but the staff are rude beyond belief. The owner either doesn't care or doesn't know. A fresh lick of paint and new serving staff with an ounce of training would go a long way.
John C . 2024-08-13
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Both my friend and i went to the Real Jerk restaurant in the SW2 Area on Sunday and had a great time Has you opened the door it was like you’d been transferred back to old skool It beautiful old-skool lover rock, ridden, it just takes you back to the days, the music was so catchy you couldn't help but sing. The deco was nice it felt as if you were transported back to the Caribbean island The cultural art drawings were beautiful hang on the wall, the rum bar had the island theme the ambience was great. We were greeted by Suzanne who showed us to our seats it was quite empty it could be the time we got there. At the bar counter i notice Suzanne also sold West Indies large hardo bread and large bun, carrot, banana, and coconut cake, and other goodies. My friend and i made our order the wait was a bit long. But the music kept us both entertained both reminiscing and singing away. Suzanna's daughter went down to the kitchen then the food arrived a little after with the chef. Anyway, the food was perfectly hot The food was nice seasoned and flavoursome.
M A . 2024-06-19
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Long wait for order and then had missing items. I called to report the incomplete order but received a rude response from the most unprofessional woman on the phone who started shouting that they didn’t have the food in stock but she would not process a refund and then she hung up the phone. Recorded the conversation and reported to Deliveroo. I obviously do not recommend this awful restaurant, I’m surprised that they are still running.
Drbeck_l . 2023-12-02
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I'll start by saying the food here is exquisite authentically cooked to perfection with generous portions. I had the jerk fish and did not expect for it to taste as amazing as it did- compliments to the chef(s)!! Now, unfortunately I have to mention the dire service experience. On the plus side, the staff were kind and accommodating, however the restaurant is severely under staffed and quite disorganized. My recommendations are as follows: 1. Hire more staff, on a big Saturday night where it's likely that you will be booked because your food is so delicious it's important to ensure there is enough staff to wait on the tables so customers are not waiting for 45 minutes for their drinks and starters. 2. Invest in a more modernised and efficient ordering and billing system for diners to use, maybe an iPad ordering system where orders go straight to the kitchen freeing up your staff tend to other customer needs. 3. Hire separate bar staff, one lady taking orders AND making drinks for 50 people is impractical and inefficient. 4. Serve guests drinks first before serving starters, this is an absolute dining custom - we waited a long time to receive water; this should be one of the first things that is offered to the table as soon as we sit down instead 50 minutes after I arrived. 4. 5. All waitresses serving food should wear an apron to protect themselves and provide a clean and assuring aesthetic when serving food. Unfortunately, our young waitress was holding our hot plates with the sleeve of her jumper, which I'm sure is violates health and safety practice and looks extremely unprofessional and unsanitary. At least an apron or waitress towel would suffice. 6. Prioritize your dine-in guests over your delivery patrons; we were left waiting a long while because service staff were busy organizing deliveries It's unfortunate that our experienced here was heavily tainted by under staffing and a few poor practices. I would love to see this restaurant flourish because the food really is amazing. With a bit more thought behind the organization and management of the restaurant it really can become the best Jamaican restaurant that London has to offer.
Kerrie-Anne M . 2023-11-12
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This is not a restaurant that I could recommend. I waited so long for my food that I actually popped out for a packet of crisps while I waited. I ordered the oxtail which was not cooked correctly, the meat was very hard, I could not eat it , and left the restaurant feeling unwell, with an upset stomach. This is not the restaurant to go to if you are looking for prompt service and good food. I shall not be returning.
chilli d . 2023-10-01
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Awful experience with the worst customer service even encountered. They messed up our orders, tried to make us pay again for another order to receive it, the waitress was shouting over us and then lying followed by blaming others rather the rectifying the mess. We ended up not getting our food after waiting 2.5 hours. Surprised they even have a license with the degree of unprofessionalism.
R8823CHdaniels . 2023-03-18
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We had friends over and were really excited to get a Caribbean meal from “this great place we’ve been to a few times.” It never happened, as the delivery was up to 75 mins (long, but we agreed to it, so not a problem) + an unexpected 70 mins. The time kept creeping up, and the phone line was engaged for at least 30mins whilst I tried to call to find out what was going on. I rang 116 times. Excessive and still didn’t speak to anyone. Nearly 2.5 hours went by. At which point we cancelled. Communication would’ve been good. Sticking to your times would’ve been good. Highly disappointing and probably the last time we will attempt to purchase from TRJ. Which is a shame as when you do deliver in the time frame, it’s delicious.
bengM3199ON . 2023-01-15
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Awful service! Made to wait three hours and then the food arrived incomplete. The food was nice but service was rude. They prioritise online orders! This restaurant should be shut down. Diabolical service! Rude waitress! Service done without a smile!
Ta-Meti . 2022-10-28
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The food was great but the service was poor. We waited ages for our food to arrive. Staff was was unfriendly. Not sure if we'll be going back
N3006ZCtinas . 2022-09-30
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I was told when I arrived the prices had increased by 50p to £3.00 but they couldn’t say on which items and you wouldn’t know until you got the bill! I went to order the combo meal which was £20 on the menu to then find out it was now £25. How hard can it be to print out a temporary paper menu! Whilst I was eating my starter my main course was brought to me and I said I’m still eating my starter could I have it after. The waitress looked taken aback. I then asked if I could have a leg and thigh quarter of chicken instead of the breast and she looked annoyed. It took ages for me to receive my drink which was a very nice rum punch which i had to ask twice for twice. There was no apology. The food is well presented but tasteless. I asked if the jerk chicken was cooked on a pan or in the oven I didn’t get an answer. It tasted like roast chicken there was no taste of jerk. After I finished my meal my plate was taken away and that was it. I decided to ask for the bill, the waitress took the payment I’m not even sure she said thank you as she still seemed annoyed. I will not be returning
jot372 . 2022-09-10
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My fIrst visit there and will definitely be my last visit, the service was extremely slow the waiter even walked slow. The food was absolutely awful the meat was covered in so much fat out of 7 lamb chops I managed to squeeze a bit of meat if only one. The curry prawns tasted like rubber you had to chew them forever. Then to top it all they increased the prices on the receipt by £3 on some items and on others it was increased by £1.25 minimum. When I challenged them I was told there had been a price increase due to inflation. The only nice thing there was their smoothies.
Strawberry K . 2022-09-04
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I just wanted to give a massive thank you to the team at The Real Jerk who came to my assistance when I collapsed (twice) when I was at the restaurant . They were fantastic
Jenny B . 2022-07-24
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On arrival, was confronted with a young, female member of staff. Who abruptly told us there wasn’t any rice, and in fact half of the menu (yet online food order’s were being quickly dispatched to couriers right in front of our eyes?!!!!! To add, the young lady in question was also being rude on the phone, whilst taking food orders. We ordered one round of drinks - the same member of staff rudely slammed all 4 drinks at one end of the table, causing us to have to reach over one another! I must add, the Guinness punch was lovely! Waiting 15 mins another member of staff tended to our table - a young, male member of staff took our food order - order placed, to which 20 mins later was told they had “sold out” of some of the items ordered! Changed order, waiting another 40 mins and then had to find staff to check where our order was? He went to the kitchen and then returned 10 mins later to say “It shouldn’t be too much longer”. Due to the time factor - It seems the kitchen is not even in the same location as the restaurant???! After a further 20 mins of waiting, we we ready to leave - when we were told, “The food is coming now”. The young man disappeared again, 10 mins later said “It’s being plated up now”. Looking back - I wish we had ordered via just eat/deliveroo and dined in (would have been half the speed!) Food arrived (completely incorrect, missed items, incorrect items) There wasn’t any steamed veg, no rice or fries??!! Due to this we had to order a concoction from the menu comprising of starters & mains in order to have a half substantial meal. (Main meal never arrived - had given up by this point!) Overall, waiting 1hr 40 mins for 1 Guinness pinch and 5 chicken wings (to add, the wings were delicious!) We left hungry, frustrated and without any apology for poor customer service or the food delays. Bearing in mind, the restaurant was NOT busy - 1 other small table dining inside, another customer had walked out not long after we arrived due to the lack of urgency. The young male member of staff was very polite and friendly, but just completely out of his depth (including basic arthritic when dealing with our bill) Sadly, the young female member of staff was the rudest, unprofessional and disrespectful waitress I have ever encountered. We will NEVER return here again, it’s such a shame as we always support black businesses and came from out of town. As a business owner myself, this is exactly how to fail a business due lack of staff management and poor time management. 29/5/22 at approx 20.30.
Leigh-Anne J . 2022-05-30
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The food is actually quite nice here... it’s what comes with it and what you have to endure which makes the dining experience here quite possibly the worst... clearly there is no real leadership in this restaurant, let alone a manager it very unprofessional, staff are clearly not trained in customer service or silver service... my family ordered thee food at 7:30pm and received it at 9:20pm - I won’t go into the ins and outs suffice to say thee was no apology or anything of that nature offered quite the opposite... it was our faults according to one very rude & aggressive chef ... who offered nothing in the face of an unacceptably poor service. We have been there 3-4 times in the last year and won’t be going back again... Shame that such a great located black owned restaurant has staff in it so unmotivated and scared of the head chef that the atmosphere is one of stress discontent and anxiety. It’s embarrassingly poor and the owner /manger needs to really think about the team they have in there ... because it ain’t working.
seanmP8769DE . 2022-05-22
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They always forget at least one item and can’t handle large orders. I had 2 delivery drivers leave the restaurant because they were taking so long. The one that did deliver complained and said their service is always terrible and it seems they only care about customers in the restaurant. You wait for a long time for dry mediocre food. Not worth it. Won’t be ordering from them again.
BajamscrishianMummii . 2022-05-20
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My party and I attended this venue for my husbands birthday meal. On arrival we were greeted by a waitress however from here on the service went down hill. As there was another larger party taking place it would seem we had ‘gatecrashed’ their event. We waited 1 hour 30 mins for our drinks to arrive and a further 45 mins for our meals to arrive. Our meals arrived intermittently with items missing, food cold and uncooked, we waited a further 20 mins for our cutlery to arrive still wet and without napkins. It would appear there wasn’t enough cutlery hence the delay and being wet. Due to the set up of the tables the other party surrounded our table to sing happy birthday to their guests whilst we were waiting for cutlery. During our long wait I was given several excuses for the delay which included only one bar tender available , the food being cooked from fresh (which we would expect in any case) and a flooding had taken place in the kitchen area which only seemed to have affected our order. On speaking to the manager although offering an apology and acknowledging we should not have had this experience hence not taking payment, this took away our night and our celebrations we had to resort to going KFC not to mention our guests included two elderly and vulnerable diabetic guests and even they were not catered for. Appalling service which deserves no stars! Please take note of this review when dining at this establishment as it’s clearly lacking in all areas.
Shazza12369 . 2022-03-20
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This was my second visit to the Real Jerk. Things have not improved. The server was pleasant and keen to take our drinks order and food order -no problem. It was the delay in getting the food that was the problem - should it take more than 30 minutes for a starter to arrive?? No communication at all. We had to ask what was happening. When the starter arrived - underwhelmed. Then less than 15 mins later the mains arrive to be served whilst some were still eating their starter. (That is the failure of management not training staff in restaurant etiquette). The food was fairly substantial but to be honest I have had better. I asked the manager why we were expected to wait for our food not knowing WHEN it would arrive. I wasn't convinced by his answers about lack of staff as the bill which came faster than the food showed that we got our meal discounted due to 'long wait' which made me suspect that long waiting was the norm in this place. None of the guests from 3 different tables seemed happy with their treatment. Poorly trained and generally indifferent staff (no training on customer service to understand what keeps customers happy and likely to return! Partially positive of the evening was the music. If you forgot you were in a restaurant then it was very enjoyable. Will I be going back??? NO!!. I know good service when I receive it and this was not evident here nor do I believe there will be a change other than when it closes down for lack of customers.
AngiBB . 2021-09-26
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Premium food! Top class musical vibes! Our host Nisrine at Real Jerk made it extra special,‘personable, attentive at definitely in touch with the needs of the diners! 11/10 just for her! Cool runnings!
AMG0968 . 2021-09-19
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I have orderd twice from this resturant. I live OVER 30mins away and would happily continue buying this food BUT the service is so slow. I called at 19:27 got my food at 20:50, WOW! I was absolutely starving by the time i got home...
KyliaBenjamin . 2021-08-29
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I order Curry goat with rice, the rice is overcook and is not nice at all , the Pattie was burn, don’t waist your time or money
anacT9921BV . 2021-08-28
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AMAZING soups I have been using so good and proper meal in itself for great price. I am not disputing bad claims im sure its all in what you ordered if that makes sense But I must say banana fritter has no banana lol I'm...
marksX3366XP . 2021-01-28
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I tried to order a jerk chicken rice and peas meal to take away prior to going to the restaurant but the phone was constantly engaged for approximately 25 minutes and arrived at the restaurant before getting through on the phone. I made the order...
Toolegittoquit2020 . 2020-12-08
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Curry Chicken and Mac and Cheese was amazing! Thank you The Real Jerk! I will order from you again and tell my friends!
986deeb . 2020-11-07
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Visited on a Sunday evening and was busy would recommend booking in advance. The staff were friendly and attentive. Have eaten at many West Indian restaurants here and abroad and would rate the quality of food and the service. Special thanks to Jess who gave...
Trevor F . 2020-10-18
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How do you order at 6:30 and your meal Take three hours. You try to call the restaurant they tell you they got orders going to wrong people due to computer failures, when I asked what that means they said the wrong orders including mine...
GBBB2345 . 2020-10-17
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On Sunday my wife and I visited this place in the beginning things seem pretty good. We ordered jerk chicken rice and peas when the food arrive the chicken was not jerk more like fried chicken and under cooked for our liking my wife doesn’t...
Big1419 . 2020-09-20
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Delicious food. We had the Jerk Chicken with Rice and Peas and Plantain. Plus, Curry Prawn Roti. The customer service was stupendous. Great atmosphere.
351malachij . 2020-09-02
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I’ve just been for my 6th visit to this restaurant. I love it. The food is always really good. The staff are very helpful. Highly recommended.
Cool27 . 2020-08-15
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I went with a group of friends. The food is incredible and so full of flavour, the cocktails are delicious and everybody there is so friendly. Can't wait to go back soon!
kew908 . 2020-08-03
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Really annoyed with their service. Ordered food, was given someone else's order. The restaurant said there's nothing they can do and told me to either order the food again, or to come and pick up the food. Disgusting and very immature! If I was able...
ashleykingc . 2020-07-27
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Went to this restaurant on a Thursday evening to meet a friend who was subsequently very late. Staff were attentive whilst I waited. Food portions were large although I found the jerk wings too hot. I would visit again. Very friendly atmosphere in restaurant.
Amandapsr . 2020-03-09
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I visited The Real Jerk Sunday 1st March with my partner, were we was in and out within the hour. Food was amazing and the service was fast and polite.💯 Hats off to chefs and our waiter nyisha who was very friendly and helpful. We’re...
Leeluk84 . 2020-03-02
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Sunday evening meal. Extremely tasty food, generous portions and amazing cocktails. Thank you to the staff for making a lovely evening.
harryc640 . 2020-02-23
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Went last night with better half. We were approached straight away and tables were prepared for us and we went to the bar to get drinks. Bar man very polite and we got our drinks and went to our table. Tables are very very close...
lynne850 . 2020-02-15
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Despite being very busy, we were able to get a table. Very welcoming and friendly staff and service. Great, relaxing atmosphere with fantastic music. Food was amazing, very tasty and fresh, we had chicken and goat curry with rice. Cocktails were first class. Properly done.🍹👍🤩Highly...
Silvia-Codrington . 2020-01-25
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Had a lovely time. The service was great and the food and cocktails were amazing. We have been twice in one week!!
Kiakakes . 2019-11-12
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What an amazing restaurant!! Visited for my birthday meal! I HAD A BLAST! Music lovely, tranquil ambience and of course the food was amazing, tasty, hot, fresh & presentable cuisine!! Totally impressed Real Jerk!! Keep up the good work! Can I also state that the...
kimberleys962 . 2019-10-09
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Second time Ive visited the real jerk and I have been very happy both times, the atmosphere was lively. Couldn’t fault them on nothing. Staff were great especially Leanne who was our waitress
Simone A . 2019-10-05
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I went here with my mother a couple weeks ago, and it was probably the worst service we've experienced at a restaurant. From the moment we walked through the door we had to wait around 5 minutes without anyone to greet us and sit us...
Japesjp . 2019-09-29
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Went here mid week for dinner. Entered and the vibe was a little lacking 3 other tables were already occupied. The music coild have been louder to create more ambience. The customer service was food tou can see there was effort to be on point...
Ladyjester1983 . 2019-09-11
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Myself and my friend wanted to go for some cocktails and a meal..... We decided to go to the real jerk on a Thursday night, which was nice and quiet compared to the weekend. Soon as we entered we was greeted and our orders were...
Travellush88 . 2019-09-10
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My boyfriend and I went on a dinner date to The Real Jerk and it was fantastic. This is my fourth visit to the restaurant, I have previously been for a family birthday meal (party of 25+) and with my friends for a girly catch...
mirandawilsxx . 2019-08-19
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Ordered a Caribbean meal 8pm Sat through Deliveroo from The Real Jerk in Streatham. The 40-45 min estimated delivery time had long passed when Deliveroo finally agreed to actually call the restaurant. I was told the restaurant was 'too busy' !!!?? So don't take the...
Marshall C . 2019-08-18
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Nice restaurant with good sizes portions. Food was tasty and the atmosphere was great. Would recommend the jerk fish, plantain and curry goat.
Blessings333 . 2019-08-06
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A friend and I visited here about six weeks ago for rum punch cocktails ad decided to order some food, mistake number 1!!!! The curry goat we both ordered was awful, however we paid our bill vowing never to eat there again, just rum cocktails...
Missy_Zo_Zo . 2019-08-01
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Friendly helpful staff . Good choice on the menu and the food was lovely . The portions are generous and nicely presented. We visited on a Friday evening at 6 and the restaurant was busy and remained so while we were there about 2hours. I...
SamuelFrench . 2019-07-26
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Really great atmosphere, the food (in my case rice with peas, curry prawns and plantain) was absolutely DELICIOUS and the waitress was really friendly and made us feel very welcome (hence 20% tip). My only gripe was it was quite expensive - my food and...
Gurdip A . 2019-07-05
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Please don't waste your precious time visiting this restaurant. We arrived well before 8pm ordered drinks then after a modest wait ordered our starters specifying that we wanted them to arrive separately from our main. TIP: Never go to a Caribbean restaurant hungry, cos hungry...
janesU7848YU . 2019-07-05
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We had a Sunday dinner here as a group of 4. Service was friendly and quick - they made the effort to tell us that one of the dishes would take longer than the others to prepare and asked us if we wanted to change...
Y3048NPdavids . 2019-06-30
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Worst waitress in London. Didn’t bring us menus, didn’t want to take our order, moaned about the app on her ipad, made someone else get our bill, mumbled under her breath, was rude to a blonde lady who came in. Shame as the food was...
samwQ3601SB . 2019-06-25
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A friend and I went here for a evening dinner. Pros - tasty food - Friendly staff - Nice ambience with reggae music playing in the background - Portion size was good - Toilets were very clean - strength of the cocktails were good; you...
Nrosay . 2019-06-19
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We celebrated my Dad’s birthday at The Real Jerk and it was a really lovely evening. My dad enjoyed himself. The food was beautiful ( compliments to the chef!) and the customer service was brilliant. There was nothing that the manager & staff here wouldn’t...
EmpressShell . 2019-06-11
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Attended the food establishment orderded takeaway. Chose Lamb jerk rice n peas and coleslaw. To my amazement arrived home to enjoy my takeaway and it was a disaster NO JERK SAUCE WITH THE MEAL...🙄😳😏 The Lamb was dry over cooked/jerked. Rice n peas made with...
cazzymac . 2019-06-06
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At last!!! A real Jamaican restaurant with authentic Jamaican food. Loved it!!! All the food I had tasted good. Just like back home. Great atmosphere and great staff. Really felt welcome 😊👌🏾
Pauline J . 2019-05-29
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We visited for dinner. We wanted to order rice and peas with our food and were advised that they had run out. We waited half an hour then were asked if we wanted starters. We were told that the food would be another half an...
emmab22 . 2019-05-27
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What can i say one if the best meals out i have ever had the service the food the atmosphere i cant say how good the overall experience was the service from Nyeisha hope i spelt it right was first class nothing was too much...
thejackal8965 . 2019-05-18
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What an insult to Caribbean food, good god it was the worst food we have ever eaten. £60 thrown down the drain. We ordered the platter which was jerk chicken, pork with rice & peas. Pepper steak, chicken wings. Good god, the pork was so...
pinnacle1214 . 2019-04-25
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One of the best Caribbean dining experiences......why? - Great authentic tasting food - Generous portions - Welcoming team - No long wait for the food - Tasty cocktails What's not to like! My credentials my Mum is Jamaican and can cook up a storm!
dez c . 2019-03-24
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Food here is excellent, real authentic Caribbean cuisine! And unlike many other Caribbean restaurants in the area the staff are friendly and welcoming. Really impressed, was a lovely experience all round
Jeverson233 . 2019-03-22
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First time at this restaurant yesterday and I have to say it was a fantastic experience. From the warm welcome as soon as we walked through the door to the warm ambience and smell of great food that touched my senses. I found the service...
Travelerexpress18 . 2019-03-21
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I have been a few times before and although service can be slow the are very friendly and the food is tasty. This time they were very short staffed but even with the pressure of being the only waiter Dwayne was so polite and calm,...
Stacey B . 2019-02-20
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What a lovely atmosphere,food ,and the cocktails were soooooo gooooood!!!!!!! Portions were great real great for hungry people. We really enjoyed our experience at The Real Jerk definitely will be returning very soon. Well done team your doing fantastic job.
jamminLondon . 2019-02-13
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I booked for 9 people then read the reviews. I was hoping that the party of my people would not be disappointed. We ordered 9 cocktails and chicken wings and pepper prawns. The prawns were so delicious that I ordered dumplings to soak up the...
ang r . 2019-02-10
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The venue is well design and has a great space , don’t normally eat Caribbean food from restaurant, been Caribbean I mostly think I can cook better at home. Well I have to say this place surprise me on all levels, the ox-tail with rice...
Deryck1963 . 2019-02-09
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Came in with a group of friends for a catch up meal and was pleasantly suprised from start to finish . . I decided to go for the Pepper Steak meal and I was not disappointed ! Perfectly seasoned and as for the portions ....
212lore . 2019-02-02
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Firstly, interms of food and service 'amazing and brilliant'! Food portions fantastic for the price and tasty. Secondly, the restaurant is nicely furbished, with a lovely atmosphere for all. There was a birthday party going on for a young family & another party for adults....
48lau . 2019-01-27
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I have eaten here on a number of occasions, to get together with family and friends. The food has always be consistently good. Staff are friendly. Management obliging. Food cooked to order so have had a wait, but worth it.
2003amyj . 2019-01-06
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Returning customer Again really enjoyed the food I got the jerk fish which was enough for two easily. I also tried the curry goat and the fried chicken which was also cooked to perfection .only thing that I would change would be the rice and...
880missyr . 2018-12-22
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Wow, what a fantastic restaurant. Lovely decor. The drinks are absolutely amazing and the food is incredibly tasty. We have been a few times but on this occasion we tried quite a few dishes as it was a birthday celebration. Everything we tried, tasted good...
StarrAnaise . 2018-12-13
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Unfortunately I’m unable to review the food served in the Real Jerk as the restaurant didn’t honour my reservation. I live locally and stopped by the restaurant during its lunchtime service to reserve a table for two at 7:30 that evening. My partner and I...
ReturnOfTheMack12 . 2018-12-11
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Great new place . Loved the food and cocktails. Friendly staff and good service! Like what they done with the place !
benjamin407 . 2018-11-27
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Really good food and great atmosphere . New place. Try it for yourself . Staff are friendly and attentive. Come for food and catch that real Caribbean vibe. .
Rayshawn1 . 2018-11-24
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I’ve never been to a place with more atmosphere and authenticity!! Great service and excellent food. Ordered from there 2 days later. Would recomend this place to anyone and the title of the shop is absolutely accurate. I really did get “real jerk chicken” my...
ash b . 2018-11-23
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I recently went to the Real Jerkz restaurant for my friend birthday dinner in October. The food was amazing, the service we receive & the atmosphere was good & I also enjoyed the music. Staff was also polite with helping to choose my starter, main...
BrittanyP1365 . 2018-11-21
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Recently celebrated my birthday at The Real Jerk, it was an amazing night. We were a group of 30+ and the service we received was exceptional. Staff on deck was organised and the food great. Definitely will we going back for more.
252petagays . 2018-11-21
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I’m reading some negative reviews about The Real Jerk Restaurant in Streatham Hill and I must say I totally disagree with these comments. This is a fantastic restaurant that offers a range of Quality food to different cultural backgrounds and great cocktails and A place...
Sir-7Wynter . 2018-11-21
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It was our 18th year anniversary, and we wanted to celebrate by trying someplace new. Both of us love foods from around the world and researched new restaurants in London. We came across The Real Jerk, but we were concerned about two things, 1. the...
rayberni . 2018-11-20
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The 'Real' Jerk needs to change its name to The 'Fake' Jerk! With red, gold and green theme in a prime south london location, this restaurant caught my eye driving through the area and I decided to give it a try. Myself and a friend...
RoyaleOne . 2018-11-20
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Being a local, couldn’t wait to try this place. What a shame this place is sooooo disorganised. It was busy when we arrived which I took as a good sign. Food coming out of kitchen looked great and good portions. Then...... my girlfriend had to...
adamorrewing . 2018-11-18
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The food here was delicious. 10 out of 10. The only issue was that the service was a disgrace and is the reason I will never go back to this restaurant. When we ordered our meals (there was only 2 of us) we also ordered...
Steff E . 2018-11-11
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Thank god we were treated by family and enjoyed time with them! The company was lovely and fun and so generous to want to take us to dinner but I can’t even remember what food I had because all that sticks out in my mind...
Tracy P . 2018-11-11
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On arrival my friend and I placed our order for food and ordered two glasses of water (bearing in mind it was tap water we waited for 20 minutes). Upon receiving the two glasses of water the member of staff issued no apology for the...
Fearless707154 . 2018-11-10
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I came here with some work colleagues food was ok..enjoyed the fish fritters and rum punch the most, oxtail was salty, staff were very helpful...Food took a long time. would go back again
chocolatehotness . 2018-11-06
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The service was good with friendly staff. I had the chicken Roti and it was tasty with lots of meat. The only complaint from us that day was the menu. We had 2 different menus and wasn't sure which one was the current one. The...
G K . 2018-11-02
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The restaurant is ok, however the food was Luke warm, getting towards tgecebd id my meal the foodvwas cold, no coke cola apart from diet. The waiter came and asked if we wanted our bill which was a bit cheeky.
Tina W . 2018-10-27
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The food left me wanting more .....very tasty . I ordered the jerk pork meal which was enough to share for two ,and a children jerk chicken meal again was enough to share for two . Would definitely return !! The staff were very friendly...
880missyr . 2018-10-26
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A low score for this venue. I think they can do better. Little details that show You are in business and care. For start the spelling on the menu. English is not my first language but I can notice went GUINNESS is not spelt properly....
255marthapatriciad . 2018-10-13
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I noticed this restaurant a few weeks back & decided to visit here today with a friend. We were not disappointed! We were greeted by a young lady & asked if we could sit by the window as the sun was shining. I ordered a...
OriginalkarenB . 2018-10-07
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Went shortly after their opening launch, ordered the spicy prawns for starters, spicy but tasteless & waste of money. I then ordered a main meal, which they messed up. I told the girl that I had not ordered curry mutton...she said I had..(I know what...
Aliaa_2010 . 2018-09-30
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We ordered a takeaway from here as most places only offer jerk chicken. Pork was done perfectly- crisp but tender and not too fatty with rice and peas and plantain was nicely done. Food was ready when I went to collect and staff was friendly...
knightor-manager . 2018-09-22
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Really good food, tasty jerk chicken, authentic rice and peas. Got a take-away - ordered it and picked it up within 15 minutes. Will definitely go back for more! Not the cheapest, but high quality, succulent chicken. Some of the best jerk chicken I've had...
Inspiration225748 . 2018-09-20
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1-TRAIN YOUR STAFF 2- GET A NEW MANAGER us customers decide whether or not your business will prosper or close within 6 months! If we tell you there’s a problem with our meal THEN THERE IS A PROBLEM WITH OUR MEAL!!!!!! Simply telling us that...
I4813AMalexs . 2018-09-16
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There is clearly a talented chef in the kitchen, the starters were delicious. However I cannot say what the main courses are like, because despite ordering 24 hours in advance as requested, after 2 and half hours in the place we never received any! A...
418cecil . 2018-09-14
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We visited the restaurant on Sunday. Our starters were served promptly and enjoyed by us all. The mains were a different story! We waited close to 45 minutes for them to arrive, and my niece (who is vegan) had to wait even longer for her...
Foodpro18 . 2018-09-04
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It was enticing to see this restaurant open in Streatham - a Caribbean restaurant on the High Street is long overdue. On entering the restaurant there was no clear indication of whether to wait or go to a table. Eventually a really nice young man...
Demerar . 2018-09-02
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Visited early evening, when we arrived the restaurant was empty, although we'd booked a table anyway. Wasn't greeted very well, and it took an age to get a menu, but the food was absolutely delicious and authentic tasting with a very good portion size. The...
Karen W . 2018-09-02
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It really wasn’t welcoming when we came in. No “hello” No “good evening” the man behind the bar just waved his hand at a corner where we should sit. we could have sat in far comfier seats but it was like he wanted us out...
Chloe J . 2018-08-28
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Most terrible, most revolting food and served with most terrible most rubbish service, had to throw most of it away (except the cake). Waste of good money and feel sick for the little that was eaten. Never used to be that bad, what changed?