The Ralph Fitz Randal in Richmondshire

not easy parking but great place food and staff

Was served at bar by young man who was unfriendly and unhelpful, when we asked what gammon came with he did not know and did not ask someone behind him, he was unhelpful with whole order. I had to take my glass coke back to bar it had lip stick on, they changed it. One of us had the Brunch that came with two cold sausages plus cold bacon, someone else had sausages & mash, the three sausages were cold. We did not have much time, pub was busy did not feel able to complain so ate and left.

The girl that worked on Thursday 01 May has no customer care, she was extremely rude and every time we order drink it was a hassle. Service was shocking tbh.

Ordered nachos and cheese what cheese nice bar staff took them back to add more cheese but still needed a magnifying glass to see it and the nachos themselves were like cardboard would advice anyone not too buy them if you want a quality nacho do it yourself

It's a spoons, rapid service, food ok for price,

After a 16 mile hike all I wanted was few cold Guinness zero's. I guess everyone would want it cold, wouldn't they. I was quite suspicious as most of the fridges looked bare and it was only 3 o'clock on a Wednesday. Got non the bartender said. Ok I will have a Erdinger zero. They took my payment and guess what there's none in fridge. Yes you all know what's coming next 😕 a warm beer from the store room. Do your job a fill your fridges up. It's summer and hot 🥵 people want cold drinks not warm ones 🙄😤🙄 less chatter more professionalism please.

It's a weathspoons what more can I say cheap ale and cheap food with no music .

Typical weather spoons always enjoy it

Went for breakfast as we'd heard they were good value. This receives my nomination for worst breakfast in the area so far. It took an eternity to arrive, the presentation was OK, and that's where the positives stop. It was cold, although in fairness the sausages were luke warm. The bacon when I eventually found it hidden under the toast, had obviously been cooked for some considerable time and as well as being cold was as tasteless as any I can recall. Eggs cold, mushroom cold and almost raw, baked beans tepid, hash browns tepid and didn't taste like they'd been cooked fully. The whole experience was a disappointment, and I will definitely not recommend it to anyone I like. It gets one star, because I could give zero.

Taylor is an efficient and friendly member of staff.

What else can I say other than a great place for good quality and good price food. The staff are super quick at drinking food and drink, even when it's busy. My recommendation is go for a meal that includes a drink and you get a great deal. However when ordering via the Wetherspoons app sometimes the drink is not added to your meal, when this happens go to the drinks option in the app and go into the includes a drink option and add the drink that way. It still gets included with your meal. Oh yeah and this Wetherspoons has a very cosy fire too, which just adds to the already nice atmosphere.

Clean and quick service. Cheap food and drink so no surprises.

First time here for breakfast early doors , not many people in and so low rating for atmosphere. Staff attentive and food good. All in all good experience and will go again for food.

Only one person serving , the girl was having to do everything, waited so long I cancelled order due to catching transport. Very poor.

Coffee machine out of order ,the other only limited choice ,no brown sauce AGAIN, shame it's going down hill.

We really like our local regularly go for great beers and wine. Occasional meals always reliable and table or bar service excellent. Great beer festival on now.

Big place and standard fit out for weather spoons, very quiet and not much of an atmosphere, but as usual extremely cheap drinks.

It's what it is a Wetherspoons you know it's cheap beer and average food but a cheap night out x

Love this place but tables not cleared and rude people that push in the queue get served first

As good as any other and you know what to expect. Place was clean with plenty of seating, and service was quick. It's a bit pricier than my local, though. Perfect place to have a rest when exploring the town.

But battered could do with a fresh up

Nice place, staff slow, food reasonable. Tables not cleared and we’re left with used crockery and glasses the whole time we were there which was over an hour

Had to send my food back twice as it was cold and when I got it back the beans were still cold and no black pudding ridiculous service

It's weatherspoons, can't ask for more

Favourite Spoons. I love Richmond...

Vast improvement on our previous visit. Fast and efficient service with our food arriving reasonably quickly after ordering. Also checking that everything was OK during our meal. Nice comfortable surroundings in the old post office and sorting office with a large real fire at one end. Photos are of a large breakfast and a Fiesta Brunch with bottomless coffee's. No complaints.

We called here for lunch as we were visiting the area on a coach trip. I had the 12 inch halloumi wrap and glass of wine deal for £7.23, and the wine was lovely, and although the wrap had everything in it that it stated on the menu it would have been nice to have had a bit of salad or something on the side as it did look a bit meagre on its own. The toilet area was cleaner than the main restaurant as there were crumbs all over the floor under our table and the adjacent one, we had a sticky table and crunched up receipts hidden in the menus. I appreciate that you can't go round hoovering floors in the middle of service, but it wasn't very busy and 2 minutes with a dustpan could have made all of the difference. The staff were polite and friendly.

Convenient and good value. Glasses look cloudy and could have done with a rinse. Mentioned to staff who found me a clear glass..it's little things like clean shiny glasses that make a difference. I get it's a busy place, but if the detergent is leaving residue, change it or train the staff to use the equipment properly .⭐️🤠👍

Some staff are quite rude and blunt a smile at times wouldn't go a miss

Fast efficient service food is good for the price .

Glasses dirty. Barman very friendly. Typical Wetherspoons for food and service

Service fast. Food as expected for a spoons.

Only had a drink, but seemed pleasant enough.

Had a mixed grill and a shandy, cost me around £16 and whilst tasty, I was a little bit disappointed with the size of the portion compared with other wether spoon pubs. Overall a good experience but not worthy of 5 stars

Lovely pint of craft moonshine cider and the food was pretty good

Visited for breakfast whilst staying in Richmond. The small pancakes were very disappointing as the portion was very small for an adult meal. But the breakfast wrap was great. Service was good.

Quick and efficient service, food good and filling. Only issue was drinks machine which is common in Wetherspoons as they need constant attention and when the pubs are busy the staff don’t have time to sort.

Brilliant place cheap beer I can't get enough lost one star due to lack of cleaning tables

Lots of room, easy to get a table most of the time. Food and service good - typical Wetherspoons menu, atmosphere and value. You go to Wetherspoons cos you know what you are going to get!👍🏻😀

Great pub,prices,food and service spot on!

What's not to like , good service, good food, good price.

Friendly staff, quick service, great food

Consistent good food and great coffee. Reasonably priced

Nice Wetherspoons, a spacious area inside with a few separate areas. Food came out as quickly as expected and was all good. Friendly service and a good selection of ales.

Popped in on our way back to the apartment after being overcharged for our drinks in the town centre. Very busy good layout staff very helpful and polite, we didn't have food but we had the double spirits deal brilliant £10.70 for two double spirits and mixer against £10.50 for 2 pints in the town centre......no win really.....

£1.99 a pint. 5*. Excellent service, polite friendly staff. Food was fine for price paid.

Food always good, bit of a wait as large party in but warned when we ordered.

Enjoyed our visit food was delicious will visit again

It's 20.45 and temperature outside is 19 degrees. Flipping cold in here so won't be staying for food. Didn't complain as was cold in another Wetherspoons and was told they couldn't do anything about it as air-conditioning was centrally controlled.

Enjoyed.going in although I'm not a big fan of wetherspoons pubs. This one was clean. Drinks as usual cheap

Nice place friendly staff ,nice garden seating

We ordered fish & chips and an ultimate burger. The fish was tiny in comparison to those served at other weatherspoons (felt like a small portion) and was borderline batterless. To say it was an ultimate burger, it was very disappointing and resembled more of a child size burger. Chips were barely cooked with hard pieces of potato inside. Also, venue was airless with no air-con on a hot day.

Just called in for a spot of lunch while passing through. Nice pleasant atmosphere and friendly staff. Would definitely call in again.

Not my favourite pub in richmond -

Good food, clean, friendly staff.

Disappointing meal , Three of us called in for lunch on Sunday July 14th , We ordered two Pizzas and Scampi and Chips , We waited 30 minutes as the Pizzas are freshly made , However both Pizzas were just luke warm and the Scampi and chips were also just luke warm , It seems as though they had been standing out for a while , We have eaten there before with no problems so it seems it has gone down hill since then , We won't be back.

Food was standard spoons, service was decent, atmosphere OK. Wheelchair accessible entrance to the front, but a lift down to the actual bar which is barriered off, bar staff assistance required to use so if you hate making a fuss or asking for help avoid.

Great food as ever at Spoons. But for goodness sake employ more staff. Everything was an unacceptable wait. One serving tables and one the bar isn't enough. Tables were not cleared and it wasn't even busy! We went elsewhere for drinks after dining as the wait was verging on ridiculous.

Three weeks in a row and always something that they don’t have. First two weeks no bottles of wine and no w today no draft lager. Cock and bull story given by the staff as to why, but given the size of this company any issues would and should be sorted immediately

Typical Spoon's good selection of drinks and nice food

Tremendously poor service, breakfast took 25 mins, bacon was missing. The cutlery that was given was dirty. To be honest it's pretty much a standard offering from Weatherspoons.

Came into Wetherspoons on a Saturday evening, we ordered food at 17:28 and didn’t get it til 18:20, I understand this isn’t a major long wait but it’s a long time for a Wetherspoons. When we finally got our order they brought the wrong food, my partner ordered a southern fried chicken wrap and they brought some half cooked spicy shawarma chicken wrap. My partner is allergic to nuts so he wouldn’t touch this since it was spicy and could have contained nuts. They said they would replace it but this then took another 15 minutes. Absolutely shocking service in this Wetherspoons and I won’t be coming back here!!

Absolutely characterless external time the building which is in stark contrast to the interesting shape and decor inside. Usual 'Spoons beer and food menu available. It was midweek so it was very quiet and lacking a little in atmosphere. Food order arrived quickly but was wrong, however after a quick check this was replaced with the correct order, these things happen and luckily I was in no rush. Very cheap food but not great, about what you would expect for the price when eating out. Good selection of ales available on cask. Lots of availability of seating.

Always a lovely breakfast and helpful and considerate staff. The breakfast wraps are beaut! The staff are always willing to help and service is excellent

I frequently eat at this lovely establishment. The staff are very friendly and efficient. The manager, Martin, deserves a special mention because he goes above and beyond for his customers and treats his staff with respect. I recently tried the new dish, the Fiesta Brunch. It was only £3.66 and absolutely delicious. It consists of poached egg, guacamole, pico de gallo, halloumi, mushrooms and salsa. Wetherspoons are constantly putting on healthier dishes to appeal to everyone. I regularly meet friends here and feel very welcome. There is no pressure to leave. There is a very relaxed atmosphere. Well done Wetherspoons.

One of the better Weatberspoons we've been in. Food a d service perfect

Yeah not to bad. Staff friendly food good. Worth a visit

Staff badly need some training in this bar. I hate shouting to be served but the staff here just serve the first person that shouts the loudest. Totally clueless to there surroundings and who’s been waiting longest. When I pointed this out I was told”if you’re not happy go elsewhere”. I gladly took them up on there generous offer and was so pleased I did. The staff in The Golden Lion were far more pleasant and actually knew what they were doing. Reading the reviews on here looks like I’m not the only one who thinks the Witherspoons staff in Richmond could do with a term at charm school 🤨☹️

It's a wetherspoons you get what you expect

Busy pub in Richmond, food was great for the money, plenty of seats.

This is a nice weatherspoons. Lots of space. A great outdoor area. Food was nice. Toilets clean.

Great place after a long walk to eat and relax in richmond

Decent food and drinks. Toilets nxt door too God (to be expected) All fine there. Thank you

Fantastic place beautiful food, great atmosphere, fantastic staff, very attentive and helpful. Little slice of heaven, drinks, atmosphere, staff, all perfect. Thanks for the excellent experience. Cheers

A quick catch up with friends over breakfast. Free coffee refils are a bonus.

Always a welcome place to drop in for breakfast when staying over in Richmond . Take the shortcut past the museum to the market place.

Terrible service, we waited 30 minutes for the order, in the end we received food that was thrown on the table and we had to go get the beer ourselves, although the waiter said she would bring it to the table. We'll never go there again. Just awful

Certainly not the best wetherspoons

Regimental weekend. Black sheep beer on the turn "undrinkable". Magnificent ques at the bar. Staff unaware of who's next. Food portions childlike. Other than that, it's wonderful.. XIX

Didn't have food The cleanest & best service at a wetherspoons for a long time

The food looked delicious, the staff were professional. Clean. Good pub. Nice area.

Love it there food really gud reasonable

Very easy to find. Food always as it should be, kids love it. Great selection of drinks.

Typical Wetherspoons, great service, great food and great atmosphere. Good to see plenty of people enjoying the experience.

1st time visit with wife and son, spur of the moment to have something to eat in Greeted and taken to table Staff pleasant. Give us time to choose our meals, then returned to take order. .meals came and must say we all enjoyed what we ordered. Establishment clean although busy with customers it was not a noisy atmosphere was pleasant . Would I and family visit again most definitely!!!

Cracking wetherspoons with some nice beers at great prices haven't tried the food so can't comment but it's always busy

Very cold, door held open while bar staff chatted to her pals outside, so got even colder.

Typical Wetherspoons, spacious, clean, good prices and need Google maps to find the toilets.

Called for drinks only and enjoyed what was on offer. There was very good real ale to be had at exceptional prices. The staff were very friendly and helpful. Well worth a visit.

Good food as usual. Pleasant atmosphere.

Wetherspoons. Says it all value, good food. Well done Tim Martin, keep them coming. ...added March 2024.....only call in for breckie when un the area but excellent to find that Kombucha is back on the shelves. Hope it sells enough to be available in all JD's. My tipple of choice we use JD's often.

Recently called in for lunch and to compare other spoons venues, however this place leaves a bit to be desired, firstly I am waiting at the bar to be served and it’s like I’m invisible only for the barman to serve others first, When I get served it’s by a female who clearly needs lessons in customer care, When the food arrives there’s a shortage of chicken nuggets, obviously someone can’t count to ten, so when I speak to a staff member about this I was brought a single chicken nugget in a bowl by which time I had eaten the meal. This is a place I won’t be returning to in a hurry.

Decent Wetherspoons was really busy and quite small

Cosy place, spoons lore accurate food, service was great. They'd ran out of the drink I'd ordered but they quickly found a similar alternative. Thank you for the lovely time :)

Usual standard wetherspoons fair in a great location

Served quickly. Ordered 2 cocktails. Disappointed they were poured from a can.

Always good to see a Spoons promoting Cask ale as it does here. The Jorvik Blonde was on great form 👍🏻

Awful food but we enjoyed having a drink. Burger was like cardboard and burnt

I do enjoy going for a drink but yesterday I thought we would have some food The food was awful. We had the burger and it was like cardboard and burnt. What a shame .

This was the only spoons I hadn't done in Yorkshire making it the 360th spoons I had visited. Had my lunch which was OK and this spoons was quiet considering time of year.