Based on 16 opinions finded in 1 websites
Based on 16 opinions finded in 1 websites
Nº 117 in 158 in Merthyr Tydfil
Nº 15 of 19 Other cuisines in Merthyr Tydfil
Opinions
Friendly staff really disappointed to find a hair in my food. Even more disappointed with the manager’s response. He just offered me a clean fork and told me the it couldn’t have been from having chef as he is bald. Not impressed, no apologies.
Adventures . 2023-03-29
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Booked here for my dads birthday polite service over the phone very helpful. Turned up and was shown to our table straight away we also had our son with us who was 1 they made a fuss with Him and got him crayons and paper and anything they could find to entertain him so he was in his oils. Table service was grate checking in with us regularly. And the food was amazing very tasty and big portions. Was our first time eating here and will be returning in the future highly recommended.
Nathan S . 2020-06-29
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We popped in for a family meal over the festive period. Food was amazing, everyone enjoyed and we will definitely be returning!
Hayley W . 2020-02-24
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Pop in last minute for some lunch on Sunday over the bank holiday weekend. Limited menu for Sunday lunch but still a reasonable selection to suit most tastes. We both had a roast and it was quite good, served hot, and tasted very nice. Service was good and friendly. I would go back again
MalRhymni62 . 2019-05-08
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Always have good food here. Today I was a hungry and so had 3 courses all of which were good quality and size and we had 3 courses for less than £20- value too
Dareth G . 2019-04-13
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A good local pub serveing really good meals at a reasonable price Also a good service ample car parking Deco fresh and clean Well worth a visit You will not be disapointed
clewis010 . 2018-05-31
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Took a cheeky trip to The Railway while the child was still in school as it came highly recommended by a family member and I have to say it didn't disappoint. The place has had a complete refurbishment and the staff were very helpful and nothing was too much trouble. When we arrived we were the first ones there but by the time we left there wasn't a spare table. Fantastic food, extremely tasty. We both had the gourmet burgers which were fantastic but the chips that came with it were one of the best we've ever tasted. Top class service and superb food what more could you ask for.
235jackj . 2017-07-20
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After a complete referb this is going to be the place to be during the summer months. With a car park and children's area .Food not too expensive but quality,tasty and plenty
helenj517 . 2017-05-19
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We found this little gem by accident, the food is fantastic and so full of flavour. It's a shame it's not nearby or we would be there more often Highly recommended
893adrianc . 2017-02-15
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thought id try yet again with yet new management.!! .have to say theres no change the place is so uninviting.have to be honest I stood by the bar and I could smell urine throughout the bar...going to keep it short food is awful chips are frozen and tasted of old oil..yet to speak to anyone that has had a lovely meal...railway I wont return and wont recommend you.sorry wish you all the best
maria r . 2016-09-18
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We went for husbands birthday lunch the 2 for £10 meals are very good value well cooked well presented and plentiful food Has been taken over recently and is much improved daughter had the steak and peppered sauce which was excellent Would highly recommend the service was served quickly and with a smile
G7052NUwendyw . 2016-07-26
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Wir haben einen Tag erwischt als es einen schlimmen Regen gab und es hat sogar hinein geregnet. Es gab sogar einen Kurzschluß und die Kaffeemaschine funktionierte nicht mehr. Es stan sogar ein Eimer im Haus um die Gegentropfen aufzufangen. Doch der Besitzer schaffte es das Essen fertig zu stellen und wir waren mit dem Essen sehr zufrieden gewesen. Es gab Lammkeule. Die Möbel im Pub ist sehr veraltet und as Haus braucht eine Reparatur. Doch in der Gegend ist dieser Pub sehr beliebt.
Olga B . 2016-04-16
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Visited here a few times over the years and each time new management....awful place cold no atmosphere children running in and out of kitchen...waited over hour for food...awful food don't think the chef is qualified ! Will never eat here again !
maria r . 2016-03-15
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Great food at great prices.. didn't have to wait to long for the meal. It Was all spot on both meals.. Lovely staff very friendly. A nice friendly pub. Will definitely be going again soon.
Love to T . 2016-02-25
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We visited here after being told (albeit around 2 years ago) that it was very nice. Pros: Food was very nice. Homemade chips. Low cost soft drinks and food. Cons: No atmosphere. Staff weren't friendly. Freezing cold in there. Absolutely ages for food to come - 45 minutes in a totally empty restaurant (and bar) is unacceptable (only ordered a main). Restaurant was littered with Children, whether these were related to the staff/owners (had a feeling they were) or not I didn't think it was appropriate having 9, 10, 11 year olds sitting on tables around of you, charging phones, going behind the bar, in the kitchen etc.
alexdwilliams . 2016-02-20
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Muy sucia no había mesas limpiado asumir bajo nueva dirección nunca regresaré necesidad de trabajo realmente para hacer negocios en un éxito.
looking4someone . 2016-01-21
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453 Opinions
Went there for Sunday lunch 😋 very good and tasty.
846 Opinions
Dear Costa Coffee Customer Service, I am writing to express my disappointment with an incident that occurred during my visit to one of your branches. My friends and I went in to have lunch, intending to buy food and drinks. However, we were treated unfairly and unprofessionally by staff, which led to us being asked to leave. As soon as we entered, we were told we needed to have food with us, despite the fact that we had planned to purchase items. We explained that we were going to buy food, but before we could do so, a staff member approached us—she had brown hair, was wearing a large cardigan, and appeared to be quite harsh in her manner. Without further explanation, she insisted that we leave. To make matters worse, we observed that other customers, including older individuals, were sitting in the same area without food, yet they were not asked to leave. This made us feel singled out and unfairly treated. What was even more troubling was the behavior of the staff member, who not only asked us to leave but also made disparaging comments about us while we were still in the store. We overheard her talking negatively about us and giving us “stink-eye,” which was both unprofessional and hurtful. Meanwhile, our friends, who had food, were allowed to stay, which only reinforced the feeling of discrimination. This experience was embarrassing and left us feeling disrespected. I have always enjoyed visiting Costa Coffee in the past, but this incident has left me questioning the standards of customer service at your establishment. I would appreciate an explanation of why we were treated in this way and what steps you will take to ensure this does not happen to others in the future. I look forward to your response. Sincerely,Brooke.
20 Opinions
Excellent food had fish chips and mushy peas all very nice too much for me to finish too. Two cups of decent tea as well all for £12. I’m not local but just popped in as it was lunchtime glad I did , place seemed busy but staff were all friendly and on top of things. I’ve noticed that the Tripadvisor description notes this place as closed? I’ve tried adding a new place so if it works I’ll do the review again. Anyway thank you . Great food and hope to visit again sometime
232 Opinions
This place is full of drug users and the service is really poor. The manager is rude and needs a lesson in customer service. Avoid!