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Score
OpinionsNoteGoogle2.7804.3

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Good hotel. Nice rooms. Good bar. And service-minded personnel

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Jonas Hellevik . 2024-10-23

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Had a nice stay here that was if I described in one word is "functional". Service was friendly and efficient. Room was suitable. View out on to fire exit roof courtyard and some noise from the train station but nothing major. Felt room was a bit dark, which made the cosy room feel even smaller, maybe a ceiling light above the bed would've helped. Also bath very high and narrow which wasn't great for showering, with the shower head itself being tiny. Breakfast again was nice and served it's purpose but nothing fancy here. Location is super with easy access to station and the city

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Simon Hughes . 2024-10-23

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Great premium hotel, service was great, and room service was amazing. I think the breakfast could be better as there was limited selection and a few things ran out.

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Alex O'Reilly . 2024-10-23

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Stayed here for a weekend in Leeds, amazing service, food and drink! Shoutout to Beth at reception, gave us the best recommendations of where to go and gave us the warmest welcome! Will be back! Would recommend to anyone, amazing location if you’re here for a night in Leeds!!

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Laura Rainford . 2024-09-24

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Love this place, stayed here before, but tried breakfast for the first time today and really disappointed. Limited range, awful coffee, a place this good should really up its game in the kitchen.

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steve conway . 2024-07-27

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Has been renovated since my last visit. Nicely modernised without losing the sense of "grandness" of the old hotel. Well located and comfortable.

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Graham Hill . 2024-07-25

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Only went to the ballroom. Beautiful. What an iconic hotel in the middle of Leeds city centre.

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Michael Watkins . 2024-07-17

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Gorgeous hotel beautifully decorated. Bedroom was amazing. Breakfast was lovely. Everyone who works there was helpful

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Kay Crayford . 2024-07-14

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This hotel looked a bit dated from our booking website, however let me assure you, it's stunning.

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Ruth Neads . 2024-07-13

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Local to the train station, feels very 1920's art deco. Not sure breakfast is worth £16.95 however. Its a nice hotel at the centre of Leeds and means your close to transport, shops, restaurants & bars. Good for a weekend away

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Vikki Brannagan . 2024-06-25

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Beautiful hotel in the heart of Leeds. Staff were very friendly. Food for private dining wasn't great; pork was chewy and the dessert was a strange texture. Whilst the main areas of the hotel were beautiful the rooms were a bit of a let down. Bits of peeling paint and a bit tired in places, also windows and sills dusty with dead flies. Just lacked a finesse you'd expect. Bed was comfortable however.

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Rebecca Hollington . 2024-05-27

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Gentleman on desk on Weekend 20th April was very friendly and helpful

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Martin Robinson . 2024-04-27

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Great location. Room was clean but we felt the decor was very dark which made the room not as inviting.

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Marcel Roccia . 2024-04-24

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Very poor experience. Hotel staff came into my room un-announced, and un-invited. Then left un-apologetically. There’s no security chain, at least in room 820. I would never trust my security or privacy with this hotel again.

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Dushyant Srivastava . 2024-04-24

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Went for tea and cake and it was a delight !

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Timi T.k.O . 2024-04-19

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This hotel was absolutely beautiful. The staff are all so professional and polite, they really make you feel welcome! I kindly got a room upgrade, and got the mini bar complimentary - I cannot stress enough how good the customer service is! The only reason for my mid score is 1. the fact that you do not get breakfast included when booking standard. I paid £160 just for the room. 2. The bed was the most uncomfortable thing I have ever slept on. It was rock hard, and the worst night sleep I've ever had!

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Courtney Rithamer . 2024-04-15

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Great hotel right in city centre. Comfortable bed and room, staff friendly and helpful. Nice cocktail bar.

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Emma Day . 2024-04-07

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Faultless. Immaculate rooms that exude style. The most comfy bed. Great hot shower. Sofien was so helpful when we had breakfast, made us feel so welcome. Will definately stay again.

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Sara Clarke . 2024-03-31

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Such a beautiful place! So big, like a maze, love to explore it, full of wow factors.

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Yuwen Mcclory . 2024-03-31

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Stayed for one night as we were in Leeds for a concert at the First Direct Arena. Hotel is a perfect location, very central for food and entertainment venues. The staff were very friendly, and the reception is welcoming. We had a slight issue with our room but it was all resolved immediately and the staff were more than happy to help. Had such a peaceful night and felt well rested the next day, the room and hotel in general were both well decorated and clean and tidy. Would definitely recommend and stay again.

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Penelope Bond . 2024-03-31

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Great place to stay overnight if attending gig at the first direct arena.

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Roger maximilian . 2024-03-25

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Came to stay 13th February until 14th February, 2024, into a cosy double room, when we got here we were told we had been upgraded, we stayed in room 717 on floor 7, lovely, spacious, clean, tv is easy to use, we brought our amazon firestick, you can connect your phone to the tv if you like, wifi is simple to set up, room service is quick, amenities: tea, coffee, sugar, iron, ironing board, safe, plenty of wardrobe space, small fridge, high firm double beds, low toilet and the shower is awesome

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Stevo Robinson . 2024-02-13

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الفندق يقع في محطة القطار وامن جداً

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N “NGQ” Q . 2024-02-11

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Our visit there was to the Grand Pacific, the food is good and the cocktails are very good.

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Sam Sykes . 2024-02-06

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