The Queens Head in County Durham - Phone Number, Reservations, Reviews

Always love this place at Christmas when whole family is in back room being very noisy! Great atmosphere and reasonably priced.

Really great pub, cheap drinks and free pool on a Monday :)

Decent ales. Spotless clean. Nice environment. Prices good. Shows the premier League.

Excellent pub. Good beer and a good mix of regulars. Live music often.

Nice pub with friendly staff. Regularly has the football on, had plenty of seats and a good range of drinks. Looking forward to my next visit.

I'm not getting blame for something never bin said

Chill atmosphere, nice staff, crisp & cold pint 👌

Might be better if they didn't allow youngsters in who drink and cause fights 😠

Great pub. Friendly staff and customers👍

Great value drinks. Friendly staff. Excellent atmosphere.

Comfortable, big improvement on previous pub , t.v.s, too big ( we all don't like football)and the noise from the pool room into the lounge a bit off putting

Lovely friendly pub with a good selection of beers on draught

Lovely homely feel to this recently refurbished pub, friendly bar staff and clean loos! Ticks all my boxes.

New management have ruined a perfectly good pub and turned it into a bland corporate waste. Even got rid of the traditional name. Depressingly awful.

Lovely village pub, newly refurbished.

Cosy pub, no food. Good choice of real ales.

The pub has bee well thought out with a big TV screen in every room. Good friendly service and with selection of real ales too

Lovely little pub, fantastic friendly staff, and a great atmosphere. Can't rate this place highly enough.

No real ale selection anymore.......

Lovely pub, friendly staff and good beer

Great beer. Authentic musak free atmosphere. Very friendly. Now a sports bar with giant tvs in every room. Lost it's charm as genuine real ale old time pub where you could sit and chat over a pint of real ale. Just another sports bar you could find anywhere.

Doing a great job since reopening. Would love to see a local ale back on the bar again

Wallet Attack I'm afraid I'll have to leave a negative review simply because of the pricing. I ordered a pint of Fosters Lager, I'm normally a beer drinker but I wanted a quick thirst quencher. I nearly fell off my chair when I was charged £4.30 - this sort of price for what is, the cheapest lager on the market is ridicules in a village like Fram' I certainly won't go back there at these prices, my pension just won't stretch that far. On the upside it is a tradional pub, doesn't serve food. I'm not sure about the telly tho' Smudger

Blast from the past and open. Popped in to see Lesley the longstanding landlady and has a cracking pint of Westons Old Rosie

Good pub 7 stops on bus from Durham. Excellent real ale. Popular with friendly locals. Highly recommended

This is a fantastic little pub with a good selection of cask ales, normally, but at the moment on a limited menu. Great staff and a lovely atmosphere.

Great real ale. Always has been before the resurgence of good beer! Very relaxed, everyone friendly. Family friendly.

It got some great real ales and is well placed. It needs a good refresh and clean though

Haven’t been to the Queens head in a long time. What a difference James the new manager makes. The staff are all cheerful and drinks a great price. Would defiantly recommend.

I visited with my two children for lunch during the Christmas period. The pub was rather busy but we managed to get a table ok. I ordered at the bar as table service is not available, this wasn’t a problem. There was an extremely long wait for the food which I was not informed of upon ordering, not ideal when dining with two young children.The food was ok, can’t really have any complaints as it was very cheap.I don’t think we’ll be rushing back to the Queens Head in a hurry.

Fantastic friendly welcome. Excellent service. Food was fantastic, chips crispy pleasantly surprised. Staff Kayleigh, Paige and Annabel so friendly and made a lovely atmosphere with great music. Chef very pleasant and food was delicious.

Staff are amazing and food was the best meal had in ages will be coming back again. Thank you to all the staff for amazing time

Can not fault the serving staff they were great and very polite and helpful. What let it down was the food. The veg was over cooked to the point the sprouts and cauliflower were practically water. The roast veg was really greasy and rock hard at the same time. The Turkey was dry and had a weird taste. The prawn starter was a average and so was the xmas pud.

good food reasonable prices good service brilliant manager at the moment cant do enough for you quite a cosy place

Staff friendly and helpful, served within 10mins, Food quality, poor and tasteless! We ordered the Sunday lunch one Beef and one Chicken. Aunt bessie style pud and a small gravy boat that was too small in amount to cover even half the meal! and the meal was cold.

Beer perfect a good choice of real ale

Good pub, good real alea, good staff, good craic. New guest ales regularly. A place to drink and chat and unwind. Perfect!

Haven’t been in for a while but visited today and was very happy with both the menu and the price. Very reasonable pub food and plenty of choice.Had the mixed grill and the wife had the mixed chicken plate, no problems at all, in fact quite a bit of food for the price.Also must mention the very friendly and efficient barman.Definitely be back....

Booked a table in advance to accommodate a wheelchair and this was provided. Food order was one fish and chips, one pie and chips and a baked potato with chicken in mayonnaise. Of these the pie was by far the better option, nothing to complain about. The fish had been overcooked, very dark brown hard batter and dried up fish. The chicken in the baked potato was hard and dry, served with a side salad of mixed leaves that were wilted and past their best, should never have been put on a plate. I don't think that the pub serves many salads, looking around at the other diners. We will probably go back as there are not many places that serve the type of food my elderly mother eats within walking distance of her care home.

Beer undrinkable, surroundings still very welcoming but need to get back on track with real ales.

A friendly local pub with a fantastic range of beers.

Great real ale and local beers, a traditional pub that is also dog friendly.

Nice wee local pub. Very pretty inside. Contactless which is a plus as the other local pub is not. Interesting opening times you may want to check on as they change quite a bit through the week. Local beers on tap as long as standard beers. Very friendly bar staff. No food served but bar snacks. Plenty of space inside and comfortable seats. Recommend dropping in for a pint if your on the area.

Don't advertise fish and chips as cheaper than the chip shop when what you get is the size of a gold fish. Child's chicken nuggets is so dry I doubt if there is any chicken in them hard enough to break your child's teeth. WILL NOT BE COMING HERE AGAIN!!!

Once again we went for lunch, 3 sisters and 1 grandchild. The food fantastic as always, service brilliant food well presented and very hot, all staff friendly as they always are

Proper old style pub, and excellent selection of ales 😋

Probably the best pub in the world.

Really dirty and horrible smell

Pleasant staff, nice atmosphere, great place to meet up with friends - good choice of real ales but very expensive compared to other cask/real ale bars

I have visited this pub quite a few times for a drink and love it: the choice of ales and he atmosphere are lovely. I would recommend the quiz night too.

Over 8 pound for pint of fosters and bottle of brown very unpleasant smell in the pub a bit like s..t

Ideally located on the front street with free parking to the rear 13 of us attended this morning. We reserved a table at 10am for 11:30. It was quite busy upon arrival. The menu has a wide range to suit everyone and is reasonably priced. We all ordered and the food arrived within 20mins. The food arrived piping hot and all correct to our order. The staff were very friendly and made sure we were happy through our meal. When we left the place was full with people waiting for seats. We will be returning.

It's been a while since our last visit. GOOD choice of food and really excellent value for money..will be returning soon

Actually a double Xmas treat as we visited here jus prior to Christmas and again last week. On the first visit I sampled the steak and ale pie whilst the other half opted for the all day breakfast (Brunch to you and I) both meals arrived piping hot and both were very generous in portion sizes. The other half in fact struggled to clear her plate. All it all it was cracking value with both choices coming from the two meals for £ 9.49 menu. So including our drinks the bill was still below £15.00.

Booked a group Christmas meal, and didn’t have high expectations for the price. But was I wrong, food was very good, catered for the vegetarians in the group, who all praised the quality and choice. Staff were friendly. Everything was great.

Absolutely fabulous lunch staff were amazing will never go anywhere else for Xmas dinner simply outstanding 🎅🎅🎅

Old fashioned pub with great beer

Great choice of ales, fair prices, cosy rooms. Dogs welcome!

Last minute decision to come here for Sunday lunch but what a pleasant surprise. At £9.45 for two beef dinners I wasn’t expecting a lot but what came amazed me. Mashed and roast potatoes roast parsnip green beans sprouts broccoli white cabbage peas carrots a pile of beef and a Yorkshire pudding. My only complaint not enough gravy but probably could of had some more if I’d asked. Lovely friendly staff will definitely be back

Charity do £6 a ticket with lunch included Entertainment Lorraine Crosby as usual very good. Lunch OK and enjoyed it

We came in to have a birthday lunch. The Yorkie wrap was ok nothing to be excited about but the cappuccino was unfortunately poor: watery and tasteless. Service is fast though.

This is exactly what you would expect from a pub. The food was delicious and piping hot. The staff were very friendly. The seating area was clean and tidy, as was the bar! It was also reasonably priced. I would definitely visit again

Popped in here for a few drinks with a friend. Bar staff were ever so friendly and really chatty. The live entertainment was really good too. Would definitely recommend.

Great staff service and selection of draught beers.

Best old fashioned spit'n'sawdust pub in the area. Fantastic selection of local ales, changed weekly.

Proper old fashioned Durham pub literally on Front Street.. Good selection of real ales and shorts, a slightly tired looking games room. Friendly helpful staff and landlady. Nicely busy on a Friday night and quite definitely dog friendly. Friendly atmosphere with easy parking facilities. Not posh but you really don't want that here.

Visited with friends and we all enjoyed our drinks and meals!! Especially enjoyed the live band! Didnt expect a main stream pub to be so friendly...not our usual kind of place but very surprised and happy we found this one!! Must give a shout out to 'Jenna'...she helped make our night, very bubbly..Thank You! .A great night had by us all!

Started our day off here on Sunday, bar was clean, service fine, decor nice & despite all the negative food reviews there were plenty of people looking at menus or waiting on their food, our experience for drinks only was fine

This is an indifferent pub, I suspect the main issue is understaffing with only one person on the bar and very busy waiting staff. The food it has to be said was decent pub grub and they have an allergy menu which is important in my family.

Beer is great. Real ales excellent and good weekly variety. Always well kept. The place lived off reputation of its beers and old fashioned pub but could still do with a makeover as looking a bit shabby now.

Avoid at all cost. One member of staff serving in the bar and serving food. Bar man Turned football off half way through and when asked to put it back on bar man said he would once he’d finished serving!! Joke. Food terrible, cold and disgusting.

we were walking passed an took a chance after seeing a sign that said food served till 9pm. went in and got some drinkies and sat down instantly picking up the menu and talking about what we were going to have to eat. Spent say 15 min deciding what to eat, went the bar and was served by some one I would not recognise again if I passed him in the street. table 22 I say and about to give my order mr bar tender replys were not serving food, I ask what time is it, mr bar tender points to the clock saying we stopped serving at 7 and it was now 7.15, But you have just watched us sit down and consider food why didn't you warn us then that food was soon to stop. getting frustrated I then went back to the group and announced no food. I pointed out rather loudly that the sign also stated food served till 9pm, having decided we wanted some dinner and to move on, mr bar man comes over and says chef will serve you, erm too late no thanks. then I got back from a lovely little Chinese checked out trip adviser and though after seeing the food web pics I may have been saved. result rubbish hospitality from the queens in chester le street. Pick it up town folk.

Been there 3 weeks running, they are getting there, enjoyed all meals, drinks and company. Saturday groups are good too

good meal, decent service despite cracked glass, bit noisy from pop singers on televisions, good menu, can eat outside in hot weather

Another disappointing visit to our local.We intended to spend the evening here to celebrate our anniversary with meal n prosecco.I subscribe and also have their app so had a couple of free drinks to claim and was met as usual by surly Tony the bar tender who never smiles and always appears to be objectionable.Firstly telling me I couldn’t have the drink I wanted for offer until I showed him it on my phone app then sternly told me I could only have one offer per transaction so I had to go to my husband give him my phone for him to get the drink seperatly.What an absolute farce.Left after free drinks and felt really annoyed! Come on Queens Head you have a lot of competition on our high street get your act together!!

Gem of a little pub good beer too

Been in here a few times for a meal the food has always been lovely, staff are friendly, service is good and food comes fairly quickly, reasonably priced, my only issue is the portions their not very big so if your not a big eater which I am then the meals here aren’t filling.

Good selection of beers and friendly service

There’s a good choice of food and it’s pretty reasonable and a good price. Once it’s ordered it comes quickly too. My only gripe is there’s only one person works on the bar so it can take a while to get served.

Fantastic friendly atmosphere. Food keeps on trucking out of the kitchen smelling and tasting delicious. Well done team for your commitment and dedication.

Heard terrible things regarding food and service, but pleasantly surprised they are starting to get their act together and family members all had a good meal and lovely night

Perfect service as always for me and my partner. Fantastic service from the management down to the waiting staff. Lovely food and drinks went down lovely all at reasonable prices we will be back sometime this month 😊

We had a day out, and stopped off for food in Chester le street. What a fantastic building, and so clean inside. The menu available was very extensive, great food, the staff were so attentive to our needs! Will be back!!! 😍

Often come to the queens head with family and friends and always receive a warm welcome. Management has changed recently and this hasn't reflected on the quality of service. My friend and I asked to be moved because of a few children running round beside us, the manager was very accommodating and couldn't be happier to help. Food was lovely and as a vegetarian had several options :). Couldn't recommend the queens head enough.

Was unhappy about the customers behind me and spoke to manager and the situation was handled brilliantly. Every one happy and didnt feel I had to leave. I come here a lot and always happy with service. I'd recommend as caters for everyone.

Been coming here for years, had the two for 8.99 plus extras as always. The lasagne could be used as a weapon and the chicken strips seem to have been on ration portions.

food and service used to be really good we went for food here quite often but last couple of times was not the best ,we just had our tea tonight it was terrible, some things on menu not available,food took long time to come out ,my steak was like rubber and cold ,we got served with frozen cheapo chips , most of it got left on plates, wont be back for food .

Excellent atmosphere and great beers!

We paid £42 each for xmas day dinner after going last year and having a fabulous day, unfortunately this was not the case this year, different management with absolutely no idea of how to run a pub that serves food, i think we were the only table that did not demand a refund as we had my 80 year old mother in law with us and she was just happy to leave the place without any fuss, every single table were complaining, there was no cutlery on the tables no condiments no anything to be honest, even the waiting staff were embarrassed and could'nt apologise enough, people waited 2 hours for their meal while others got theirs wrapped in tin foil to take home and heat up as it was served cold, all in all it was disgusting all frozen veg puds roasties (no mash) so will never be returning and my advise would be for anyone thinking of going, DONT BOTHER

Good local pub with good cask ale section from local and national brewers

Cracking pub. Amazing real ales. I now live in Devon and i miss this place....

Great traditional pub. Real ales . Well behaved dogs welcome

Great choice of at least 6 real ales in a pub where you can hear yourself talk!

The food was cheaply priced for a reason, it was not great! The burger I ordered tasted cheap and although it stated it came with bbq sauce I had to ask for it. I ordered a side of onion rings which were just thrown in a bowl. Everything was just average. The pub was fine and the staff were friendly enough but I am in no rush to eat here again.

Last minute we decided to go out for tea for my daughters 8th birthday there ended up being around 16 family members and with it being last minute we didn’t book a table. When we arrived we overheard they were a chef down and short staffed so we did expect some delays. The staff were rushed off their feet but still managed to set up some tables for us, were very friendly and all food was served quickly and was beautiful! The lady serving was Carlee she was fantastic and There was also a young boy serving he was very polite and helpful but didn’t catch his name. We have since been back as we thoroughly enjoyed it!

We visit Chester le Street around once a month to see my mother in her care home and take her out for lunch on the Saturday. Venue depends on the weather as she is a wheelchair user and can't access normal vehicles. We often go to the Queens Head as it isn't too far to push her and she likes simple food like chips. It's usually busy and noisy with music and kids. This Saturday was no exception. We'd found a seat near the door and got her organised (foot rests, coat etc) but it was only after ordering the food and drinks that I noticed a sign advising that the seats near the door are considered a sports area and can be noisy. It was noisy but tolerable until 15 minutes later they turned up the volume of the TV showing football to a level that made conversation impossible but did not drown out the kid having a screaming tantrum. I checked for other tables in the upper level of the pub, even though this would entail going outside again and around the back of the building. One was available in the centre but not large enough to accommodate a wheelchair and not without disturbing half a dozen tables of other customers. I had no alternative but to cancel the food order and leave the drinks. The 3 star review is because the manager refunded the food costs, as to be fair they hadn't started cooking it. We pushed my mother the extra 10 minutes up the street to the Wetherspoons where we had similar food in a less hectic atmosphere and just managed to avoid the rain on the way back.

A great pub. Good food so it is very popular. Staff are very friendly and attentive. A big shout out for Carlee the bar manager in particular, who does her job very well and makes sure the customers are well looked after by the team. Best pint of Stella in Chester too!

Great little pub with very friendly staff, food is always great value for money and there is plenty choice on the menu, plenty choice of drinks on the bar, this is a great pub visit on match day with friends if you want a decent burger and beer

Visited recently for a meal with my partner- the prices were very good and the staff were great especially Carlee wakely very friendly and had time to help and answer our questions! Would definitely go again!

Staff amazing, especially Carly Wakely. she could not do enough to make our visit the best, travelled with my relatives, would defiantly visit again. Thank you, 10/10, loved the area visited Beamish museum, Lumley Castle, do please to have the amazing staff welcome us at the hotel, had an amazing time, will come back next year, thankyou so much xxx