The Queens Head in Sandwell

Disgusting established with rude management who sent abuse over Facebook and messages including calling my 35 week prgenant girlfiend " a cheep bitch" Me and my partner held a baby shower here and were promised items which we didn't recive. Pints that tasted stale. No coke and staff that didn't have a clue what they were doing. When questioned they didn't care and became abusive. You'll be pleased if you come here with low expectations anything more you'll be just as annoyed as we are. Full of drug taking people and the staff are no better they treat it like a doss house. Businesses like this deserve to be closed and the owners never allowed to run anything again. As for the abuse you should be ashamed sending abusive messages to pregnant woman because you can't take criticism. You're a business and should expect criticism especially when people are promised things for a price and you cut corners every place possible. Karma will catch up with you and how you run your business and treat playing customers.

Review for our baby shower 6th April 2024. Firstly, i’d like to start off with the positives. The room was decorated lovely & Mel Occasions Perfected Balloons was part of making our room look stunning. The decorations and how it was done I could not fault. Onto the food, we were provided with a list prior to our baby shower taking place which was made to sound absolutely beautiful. We paid £40 deposit, £110 for food and then an additional £35 for desserts. My advice - do not bother! We were told the food would serve up to 40 people which wouldn’t feed half, the list included : - chicken wings - pizza - cheese sandwiches - tuna crunch baguettes - egg mayo sandwiches - ham sandwiches - quiche - pork pie - scotch eggs - salad - sausage rolls - cocktail sausages - pickles However, to our disappointment did not include the half of it. We did not get pizza, chicken wings, egg mayo sandwiches, we got tuna sandwiches instead of tuna crunch baguettes nor cocktail sausages. Instead, a handful of chicken nuggets? Onto the desserts, the extra £35 we spent on them as we were told we couldn’t provide our own. Was supposed to include : - chocolate bites - chocolate covered strawberries - brownie bites - mixed white chocolate and milk chocolate cookies On the table we were presented with 2 smallest serving trays you could possibly find in Asda. On the trays were some unappealing covered strawberries - which weren’t eaten, a handful of brownies and a handful of rocky road. Again, half of the list not provided. We said on the day we were not happy with the food and desserts provided and addressed this to the owner of the pub. In which she responded she would take it higher. We have been away the past week, in which we’ve received no message / resolution to this matter. We’ve addressed today and got the following responses - ‘you got what you paid for’ ‘we had to pay staff on the day’ ‘nothing can be done as it weren’t mentioned on the day’ - even though it was. ‘You took the serving trays home which aren’t cheap’. I am disgusted. Would not recommend having a baby shower or any kind of gathering/due here as the staff/management are more concerned about money by the sounds of it. Not to mention the fact everyone that came and spent money on drinks - some of that money is profitable. £400 overall spent on 4 hours, they wouldn’t have made half of it if they were open for lunch!

Sunday lunch is gorgeous here. Freshly cooked and very tasty. Annie’s specials are also really good value and reasonably priced.

I really like this place. It has a good vibe and welcoming atmosphere. The staff are always incredibly friendly and the place is very well-maintained. The food is also very affordable and always satisfying. The only drawback is that it seems like a lottery as to whether or not food will be available on a given day. Despite that, l highly recommend this venue.

5 star review for here from the welcoming smile & staff, great chef & beautiful food. Thank you. We will be back. Do you do Christmas meals at all?

My family and I have used the queens head for many years now. This is a lovely local pub. We are always made to feel welcome. We recently attended the peaky blinders fund raising night and had a fab time. The music and food were great. My daughter who is 10 had four bowls of curry. I would recommend this pub. The management team are doing a fantastic job. Jodie, Scott and Renee x

We had a 70th birthday for my father in law. It was just for close family so the venue was a perfect size. The land lady and staff done a fantastic job. The land lady asked what our preferences were for the food and music, she went above and beyond for the requests! On the day we could decorate the room before the pub was open. The buffet came out with a lovely selection of food and there was more than enough for us. We even had some hot food, which was a lovely surprise! Any spare food left she wrapped this up so we were able to take home. It was a lovely afternoon and the father in law and all the family, really enjoyed the afternoon. Thank you to all the staff who worked really hard . Would fully recommend people having small events here!

Just had our Sunday lunch and it was beautiful, proper home cooked, Staff were lovely as always. Would definitely recommend.

Just been for lunch at the queens head . I visited here few weeks ago in the evening and it was lovely, so today I was expecting some nice food again , and they delivered 👌it was tasty,hot, and plentiful (made a right pig of myself) I can definitely recommend it , couldn’t believe how cheap it was £11 for chilli ,rice ,nachos and chips , superb well done to the pleasant staff who served us , expect a return visit .

had a party held here, would not recommend. The buffet had limited items even after paying extra from the price asked, there was no range of food, just the basic sandwiches, sausage rolls and crisps, was meant to be for around 30-50 people, definitely would only feed 15-20. During the party we had other members of the public in and out sitting around the room we were in, not to mention how we were only able to decorate an hour prior after agreeing an earlier time and they still had family’s sat eating food. Had many people asking for drug when we entered the toilets, Multiple members of staff following people outside to smoke a simple cigarette, The hygiene was terrible, toilets was covered in feces, No toilet roll because we kept having to ask, before decorating there was food left over the floor. Towards the end of the night there was a man stood up at the bar, i had looked at him a few times and every time he was looking at the kids or women, not even batting an eyelid at anyone else. They also overpriced the drinks during the party as afterwards one of our family members went there again a few days after, and the prices had dropped. I do not recommend having any big special parties here.

Steak was like shoe leather.Management were unavailable. Once we complained attitudes changed. Cheap and nasty presentation. Very unhappy. Cannot recommend.

Lovely staff very accommodating. Steak was very good, cooked perfect. Will definitely return for food.

Terrible meal. Will never return and cannot recommend. Steaks were cold and overcooked and inedible. Tried to complain but owner not interested so they must have enough regulars to keep the place open. Dogs enjoyed meat though at a cost of £70!

Brilliant food at reasonable prices and staff were very pleasant and friendly will definitely be coming again!!!!

Food was absolutely amazing! The staff were lovely and couldn't do enough for you. A very welcoming place with steak meals which were cooked to perfection plus a whole selection of choices from their menu. Going to try Sunday lunch next. Can't wait!

Four steaks ordered and two were cold. Overcooked and and the wait for food was too long. Staff were friendly but quality of food was very poor. Cannot recommend.

The food is great, good atmosphere staff are nice! Good little local pub great prices too would Recommend

Had a great meal. Dog friendly pub, ok to eat in the bar. I rang up to check we could bring the dog and the landlady said yes she’d set a table for us in the bar. Not only had she set the table, there...

Had a lovely Sunday lunch at The Queens Head , friendly staff and dog friendly. Great value for money.

Where do I start , after visiting here last May I said j would never go back again because it was awful, as I was told someone else was running it I thought I’d give it another visit, I’m so glad I did me and...

My partner and I went for Sunday Lunch and the food was very tasty, home-made and freshly prepared. The staff are extremely friendly and are willing to go the extra mile for customers. We also had a dessert, which again was prepared beautifully and promptly....

Well what can i say, the manager stefanos has some very strange views on wednesbury and the people around here, he wants to change the little local into something its not!! We are wednesbury folk not BIRMINGHAM! If we wanted that we would travel there....

Stefonas is a nice bloke with ambition but sadly loosed down by his kitchen Food arrived , burgers cold, fish dry, Gammon greasy I hope he sorts it out before it is too late

Generous portions.Lasagne to die for.Very friendly helpful staff.Food came hot with lovely homemade chips. Will go again.

Excellent Food Must Be New Owners!! Ordered via Just Eat on 3 separate occasions mixed grill, queens burger, Sunday lunch & rib eye steak. All food arrives hot, food was cooked to perfection & generous portion sizes. Home-made chips none of this rubbish fries and...

Never been here before and seen reviews online and decided to go. As soon as we stepped through the door we had a lovely welcome, the service and food was amazing. The waitress kept checking up on us to make sure everything was okay with...

Good food, comfy pub! Food is always piping hot and reasonably priced. Wide range of choice, I usually have the cottage pie and the hubs sausage and mash - lush! Had a few things from the menu always good and generous portions. Good range of...

I have today visited this pub with my husband sister and brother in law. To say it was a disappointment would be an understatement., We arrived at 1.15 pm to be told there there was a delay in the provision of lunch.,plus there was no...

Heard lots of bad reviews but had a couple of friends who wanted to. Visit, we was greeted by a lady when asked for some items was told they didnt have them, so had alternatives she wasnt impressed that we was not happy,! Huffing and...

Used to be a good pub to go to with the family, good food and friendly staff. Since new management it’s become a loud pub, food has gone downhill and staff are arrogant don’t dive a crap about customer service. Ales are poor quality and...

Fantastic food friendly staff went out there way to put me together a breakfast chef very professional and cooking was top 5*****

Having heard bad reviews me and my friend decided to see for ourselves ,wish we had listened as it was even worse than we expect we chose the beer batter fish homemade chips and peas my friend opted for salad instead of chips ,when they...

We visited in February when the new owners took over and enjoyed a meal with family. The food was first class, great menu with plenty of choice and tasted delicious. My son is very fussy but nothing was too much trouble and his needs were...

Well what can I say. We used to visit this lovely pub quite a bit, the atmosphere and food were second to none. Went with some friends, it has now been taken over. We ordered our food from a lovely young lady who seemed very...

Brilliant little pub, visit here often and the food is always good. Drinks are always flowing and the addition of entertainment on the weekend is brilliant. Staff are friendly and helpful. Had a meal last week and although there was a few tables all walk...

Well after a poor meal a few weeks ago it appears the new owners have sadly let this little gem go down hill. Sandwell council inspected the pub in March 2022 and rated as a 2 with improvements necessary.

Visited in March, 8 people Saturday afternoon and booked in advance. Service and food was a Complete joke, presentation was disgusting looks nothing like the pictures they advertise. You have to order steak 24hrs in advance??? Items missing from meals, if the chef was happy...

Having booked a table late on Friday evening after seeing all the new positive posts on social media we decided to give the queens a try we turned up at 7/15 pm as our table for 5 was booked for 7/30 only to be met...

no veg just chips food was good but not great.service very slow just 4 people in the pub.bear was good .

12 booked for family gathering 2 wks ago arrived and put on 2 tables, not a very good start, ordered meals 2 of the steak meals came out raw, told staff meals took back took another 25min toget them back, i burger meal sent back...

Just been for a meal for 4. No one else on the pub the service was awfull 45 mins after meal before we asked for dessert menu was told she didn’t like to rush us never mind sitting with friends on phone drinking coke then...

Had my uncles wake here on the 10th november from 12pm just want to say how happy we were with the buffet was 100% even the hot selection was hot had just been cooked. The bar staff were very professional and very friendly nothing was...

Went here as a party of 4 for lunch. Good menu was good the pub staff were attentive but took a while to get the food which was annoying as had to ask given it was not busy not sure why it took so long....

It was Sunday night and we learned that the chef no longer worked at the pub. This can only be a positive change as this venue deserves better.

Shocking experience. Haven't been here for a while, and the last time we did it was absolutely fantastic; food, service, drink, everything. This time? Diabolical. None of the staff are recognisable or as friendly as the staff that were present last time. The staff that...

Nice and quiet table with friends. Nice food I had steak cooked how I asked. Very good, would certainly go there again. Prices reasonable. Service good nice and friendly as Wednesbury folks are.

This is the best pub for food I have found in the area.the dishes are amazing really good quality food, loads of menu choices all at reasonable prices.very nice staff who can't do enough for you.

Popped in yesterday had couple steak onion baguettes was very tasty will pop back in ..staff very welcoming

Visited this a couple of times now and the food has always.been amazing. Lovely staff . Would definitely recommend

We were going to stay for Sunday lunch, but we were put off by the staff swearing and lack of other people eating food. We had a drink each and moved on.

CHEF NEEDS THE SACK. Have avoided this place for a few months due to the chefs attitude. Thought we would try it again and shock the chef once again has let this place down. You can tell none of the staff like him either! Get...

Having read poor reviews since last visiting here which is under new management , we were a bit apprehensive on coming here but I must say we couldn’t fault our meals, my friend had battered fish with salad .which she couldn’t finish as there was...

Excellent food and service as usual. Friendly staff, lovely relaxed atmosphere. We had a lovely evening, thank you for having us.

Visited here on the 7th of June to watch the England/Denmark game. We didn't have a table booked, but the staff accommodated us quickly, and has us seated with drinks within minutes of walking in. Again, we didn't have a table booked, but we asked...

What a shame to see such a popular local pub, which once had excellent food, take a downward turn. Our food was substandard. Our complaint was dismissed by one of the kitchen staff as he'd "eaten it earlier and it was delicious!" He obviously knows...

This used to be my favourite pub in the area. Sadly no longer the food and service have gone down hill. I had a steak. Other family members had a burger and the soup. I would describe it as ok just about all though not...

We hadn't visited since before the first lockdown having been regular visitors prior to this and were surprised to find that the owner we knew had left and the pub was under new ownership The menu was similar to that of the previous owner but...

A neighbour and I went for lunch on Tuesday at 12.30 pm and were very happy with the food we chose. I had the Fish and Chips and my neighbour had the rump steak. Both were served with accompaniments, I chose mushy peas with my...

Lovely setting nice pub, however it was ver cold indoors. This was our first meal out after lockdown and although the beer was excellent the food was rubbish. Who can get a burger wrong the bottom of the bun was like an uncooked mushy Yorkshire...

First time visit since the new owners have taken over. Great selection of drinks and great selection of food. What’s nice to know is that the food is homemade by the chefs ( a lot of places make this claim but I assure you these...

Me and a friend visited here 7th October.we had been there lots of times before and when we heard it was being taken over thought

4 of us visited today 8th October. All covid precautions in place. The steaks were amazing, perfectly cooked by Josh.. The homemade chips were to die for as were the onion rings.The staff were all friendly, checking that everything was ok and if we needed anything.Can't recommend this place highly enough.Thanks to all the staff our friend had a fab pre 70th birthday meal.Thank you all for a lovely afternoon and evening. Don't know how you put up with us for so long, especially Reece.The food was absolutely awesome, thanks Josh, perfectly cooked.

Evening at local, new owners, some things missing from menu , but still a good choice, nice food, atmosphere, every table full - Covid aware - enjoyed v much.

Just had a meal at the Queens Head in Wednesbury and I can not speak highly enough about it. The food was excellent (we had steaks) the place and staff were 1st class. The pub is run very well and they are very Covid aware and all the rules are in place. Everything was perfect clean and nice and the pub has a nice friendly feel.

Really nice atmosphere with really good service. I’ve been here a few times and the food is always great. Quality food and great value. The burgers are great. Nice friendly staff too.

We have been using this venue for a long time. We want to share our observations with everyone...At all times the staff are courteous, friendly and professional. The social distancing procedures have been followed to the letter making us feel safe and comfortable. We witnessed an extremely rude customer who felt he and his family didn't have to follow the pub rules. We can truly say the Julie and her staff dealt with the situation in an excellent manner and did not deserve the abuse they received. As customers we appreciate the time, effort, attitude and attributes displayed by this amazing team. If we could give 6 stars we would ⭐️⭐️⭐️⭐️⭐️⭐️

We've tried a few times to book for a Sunday lunch without success as they book up early but managed by chance for today, we had the 3 course Sunday set menu which had plenty of choice, I had seen by the reviews everyone rated the food but couldn't wait to try for ourselves, what to say but amazing, the broccoli/stilton soup was delish, and the Sunday lunch was the best we have ever had out, it was fresh, hot, tasty and plentiful, the cheesecake was AMAZING, the staff were very helpful, polite and warming, great job to all, we will 100% be back again but will make sure I get the booking in advance to avoid disappointment.

Meals for 8 adults and 2 children. Couldn’t fault a thing. All loved our meals. Well done Julie Ian and the girls. Thank you

We visited for the first time about 6-7 weeks ago and have been a couple of times sinceWe have been very impressed on each visit and thoroughly enjoyed our foodWe visited recently for the Tax Mex night and this was excellent On all occasions the good has been very good, the staff are friendly and the service is very goodThe owner is also friendly and took time to chat which is niceThe portions are very generous and reasonably pricedWe thoroughly recommend the place and will be returning

We just visited The Queens Head after hearing such good things. Although we didn’t book, the lady who looked after us found us a table in the corner for two. We came over from Halesowen too so we’re really happy. The staff are lovely and were really helpful. As we sat looking at the menu the food coming out looked amazing and we were spoilt for choice. We had a couple of starters and the Lamb Kebab and black and blue burger. Freshly cooked food and brilliant portions. We were really impressed and are already planning our next visit. Even bumped into a couple of friends from Yew Tree. Top notch

Meal was fine,but not the friendliest of bar staff.i think because the manager likes the sound of her own voice, her minions follow suit.It seems everything was too much trouble.

Had a fall out with tenants through no fault of our own and will not be returning to this establishment unless we receive an apology from them.

Very good meal. Cooked perfectly and inexpensive. Definitely one to visit again for Birthday and Anniversary meals

Booked in for Sons birthday meal. All 5 of us thought the meals were fantastic. Great real ales, lovely staff, really cozy environment and spotlessly clean. A1 place which deserves a return 👍

Stopped off for a drink no food ordered but lovely clean and friendly staff. Prices reasonable for the area

Had a lovely Christmas lunch with my friend on Thursday 19th Dec here, a fair few in....Only waited 10 mins before being asked if we would like our meal. When it came out it was piping hot very well presented and fresh veg where put on table aswell as roasted parsnips, asked for cranberry aswell as mustard.....nothing was too muchHad to wait about 20 mins for cheese & crackers (our choice from 3-4 things)!Everything was perfect even crackers sat upon table awaiting to be pulled. Service was friendly and great....our second year visiting....would recommend it,but you need to book early think it was end of November we booked. Two courses £14.95 and WELL WORTH IT

Best pub in Wednesbury. Excellent service, lovely staff and proper home cooked food. Nice decor and very clean everywhere too.

A real gem. Great food, friendly and helpful staff, all round welcoming environment including the other customers. I had the ribeye and it was perfect. Wine and ale selection was good quality. I’m just gutted I don’t live nearer.

The place is do lovley the food is really really good and the service is excellent. Best place in wednesbury by far

Having tried to get in here a couple of times for Sunday lunch without success my friend and I went in midweek for lunch and it lives up to the good reviews, we both had jkt potatoes and salad the best jkts I,ve ever had anywhere the place itself was very welcoming and comfortable,

We were on our way to Manchester, got caught in the black friday traffic so decided to come off at Wednesbury. We popped in to the Queens Head for food and drinks. Have to say the staff and food were fantastic - highly recommend it - It was a great little pit stop

the food was so good that our club are going to return in a couple of weeks,what fun and great food we had there,we had all differant meals and they came up trumps with each they brought to the tables.what a charming waiter using manners and respect I havnt seen in long time,with or without club members I will be returning.

For a lunch time on a Friday, it was remarkably quiet. The lounge was clean and tidy and the staff were welcoming, soon taking our order and delivering our drinks to the table. Hubby ordered a steak, well cooked, from the steak board, and I had gammon and pineapple. Peas and chips were included on both dishes, and hubby’s also had mushrooms, a fried egg and crispy fried onion strings. All were delicious. If I had a tiny criticism it would be to widen the choice of vegetarian meals - cod, scampi and tuna are there, but maybe a vegetable lasagna as well as the normal beef one. All in all an excellent meal.

Booked a table here after being recommended by my sister. We were not disappointed. I had the rib eye and my wife had the triple stack steak. We both asked for it to be cooked medium. The steaks were juicy and succulent, with enough double cooked chips. The staff were very friendly and helpful. The prices were very reasonable also. My wife and I both said it was better than Miller and Carter, and half the price. Will def be going again. Must book a table as it is a very sort after restaurant.

While waiting for my car to come out of the garage, I stumbled upon this place. My first visit went very well. Lovely staff - very friendly and attentive. They even lent me a charger upon hearing mine was low. It’s recently had a revamp so it’s building and interiors are clean and smart. The menu boasts fresh, home cooked pub food. I have eaten the Malaysian chicken and rice bowl to start and then the 10oz ribeye for main. Both courses were delicious! I would recommend this venue

Had a great bank holiday visit to the Queens Head, my partner is local, but I’m not, however the welcome during a busy time was warm & genuine. Great beers & a lively dance at the end on Sunday was brilliant. The landlord, landlady & all the staff are so friendly & accommodating, nothing seemed too much. Can’t wait to go back again. Many thanks.

We've liked the Queens Head for ages since the most recent owners took over and before today both the food and service were great. But if today had been my first visit I would be very disappointed by both the attitude of the staff and the food at the pub. The pub was steady-busy for a Bank Holiday and we were made to feel like an inconvenience for requesting food. I persevered and said we didn't mind waiting (we were only ordering food from the Garden menu) but then our "baguettes" appeared as small sandwiches and the service didn't get any cheerier. I understand working in a pub/restaurant can be stressful on BHs, I've worked in enough pubs myself, but it was by no means overly busy today. It's such a shame as I was previously a fan of this place.

Got to choose my steak and it was one of the best tasting steaks ive ever had and cook to my request. Highly recommend. Wife had koftas and again superb meal. Staff very atentive and welcoming. We will return.....

Went with a girlfriend on our 1st visit .We were impressed !The food and staff were very good.In fact we couldn't finish the mains and didn't get a dessert as we were too full .We both had skewer meals mine was the lamb and friend had steak and mushroom one .We will be back!

5 weeks of cash in hand trial shifts(3 shifts a week).

Ate here with my husband and mother in law. We order 3 rib eye steaks, every one of them was severely undercooked. I've known there be maybe 1 steak that is off on its cooking- but never all steaks for the same table. This is meant to be a pub that specialises in steak, which it definitely doesn't.

Really hungry after work, decided to walk into town and get something to eat, the pub was empty, asked for a table and the bar staff informed us they were fully booked. Gutted, we just ordered a drink, sat for around an hour and the pub was still dead, will never go again.

First visit to the Queens Head for a meal. Friendly staff . Food was lovely and very efficient staff. Would recommend it. Nice and quiet on a Monday. Would recommend the Mexican Fajita. Flavour was lovely. Good size meals.

I went back to my home town Wednesbury to celebrate my Dad's & Nephews Birthday. My sister booked Sunday lunch at our old local The Queens Head on my recommendation.

Recommended by my mom so off we went mom had corned beef hash jkt potatoe with salad and home made coleslaw so I followed suit it was very tasty and really enjoyed it I also had desert crumble and cream which was amazing the staff member who was working was polite pleasant and nothing was too much trouble even helped with my mom down the steps as i had my hands full mom was right it was well worth a visit and another one is definitely on the cards!

I’ve be a regular drinker here at lunch times, but it’s always a struggle. The staff don’t seem to notice if you want just a drink. Always have to wait till they decide to serve you - when they have finished their discussions. Shame really as the food is excellent.

Fabulous fresh cooked food, generous portions. Spotlessly clean, friendly staff. Ample parking. Very reasonable prices. Must book

Very friendly pub, smiling bar staff serving a nice well kept beer.

Great pub, friendly atmosphere, juke box in bar, darts. Relaxed place to be in. Very good food menu well worth a visit 👍

This was my first visit and can honestly say it won’t be the last. Wonderful food plenty of it. Great friendly staff and good value for money ,beats any Toby carvery