The Quay Inn in West Somerset - Phone Number, Reservations, Reviews

Good place to eat and sleep, although there is music till 11pm. Bedroom was clean, but I could only open 1 of 4 windows.

Only used the bar didn’t stay overnight. Bar meals perfectly good value for money, “Beer Garden” looks like two tables round the back! Drinks a little pricey but guess they’re hitting the tourists whilst they can.

Good food, good music, and very friendly

Called in for a drink and sat in the rear beer garden , first of all the beer is excellent just about one of the best pints I've had , the beer garden needs a little TLC and repairs to the steps otherwise would definitely recommend the staff were excellent 👍

This place is rundown with flaking paint, rotten doors, plants growing out of guttering, filthy rooms, broken furniture on balcony making it unusable. Very rude landlady. Anyone looking to book this for a holiday please think again it is so bad

We went in for an afternoon drink to check out if we would like to go back for our evening meal. The miserable guy who served us was totally ignorant and never even spoke to us. He served us our drinks and put the card payment machine towards us without even telling us how much they cost. The place was so scummy and the drinks were of very low quality.

We slept here for 4 nights. We were made very welcome when we arrived. We had problems with the exhaust and a good garage was immediately mentioned. The bed was small and uncomfortable. But the people who work here are really very friendly. You immediately feel at home.

Good value pub for a beer or cider

Such a good pub lovely feel and the staff were super friendly will be returning soon!

I have both slept and eaten at the quay inn. What can I say but it has that homey feel the food is wonderful. Especially the salt and pepper squid. The beds are comfortable and the rooms are stocked with whatever one could wish for tea, coffee, kettle etc. I have stayed here with my family and the owner is absolutely wonderful straight forward but very welcoming and helps in anyway she can. Love it! See you this summer.

Second stay nice clean rooms dog friendly. good friendly staff and good food and on the sea front with good views

What a lovely pub! Good pub food, not an extensive menu, but what they do cook is very well done. Lovely friendly staff. Would definitely recommend and would go back next time we visit.

Ate here for three days running and the food was fabulous 👌. The host is a lovely lady who made us feel so welcome. Behind the bar is a lovely guy who you would love to have in every pub. He has great banter and makes you feel so special. A must visit while in Minehead. Four in bed Winner too.

Had an evening meal, whitebait and squid starters, lamb shank and rump steak mains. Food was spot on. Could have done with some background music. Way too quiet.

Looked up on their website, thought we would pay a visit for lunch, after paying for parking we went into the pub. To be greated by a lady that made us feel we had disturbed her 🙄 She told us they don't do food Monday and Tuesday lunchtime! Why not put your food times on your website. Won't be going again.

Excellent Sunday lunch, great friendly landlord....

Went there for evening meal with my husband and son. Very friendly staff, great food, reasonably priced. Highly recommend.

Had some nice vegan food , nice range of local beers , increadable views , friendly staff.

It said on the website that you are dog friendly. My family and our dog arrived on bank holiday Monday 28/5/24. For a meal. We were trying to find a seat in your beer garden when out of nowhere came a rottweiler and started to attack our dog.. I picked up our dog but the rottweiler was jumping up trying to get at our dog. Luckily I was able to get away and leave your premises.

Came to this pub to get lunch to what is advertised as a dog friendly pub. As soon as we arrived to the beer garden a huge aggressive rottweiler came down some steps and tried to attack our dog. The owner had no control of it and it continued to try to get my dog who had been picked up and grap at my husbands clothes. The owner was hitting it with a lead to try to get it to back off! I strongly advise avoiding this place if you have a dog.

Good food,great price x lovely friendly bar staff x sorry didn't get your name x x

So many unprofessional replies to bad reviews for this business! Word of advice: maybe don’t make things worse by responding badly, just take feedback onboard and politely apologies to unhappy customers. Standard stuff really!

This was not our first choice, but Foxes Hotel was closed for a private function; so we kept walking down the Esplanade to this establishment. The table we chose was dirty, even though nobody else was in the dining area and not busy in the bar; so not like they were overwhelmed. I should’ve taken that as foreshadowing, but my disabled daughter and I stayed and the table was cleaned promptly. When I went to order food, landlady said she was going to give the order to the kitchen, and then would take the drink order from our table. I thought that was strange, but went back to table. She came and got me to return to bar to order drinks and pay. I told her I thought she said she would take our drinks order from the table, but perhaps I misheard or she misspoke. Instead of being a mature adult and apologising for the misunderstanding, she rudely insisted she never said that, twice. Another indicator we should’ve left. Food came out incredibly fast, which is not indicative of fresh and well prepared food. It was edible, but not particularly good. I ordered a side salad, but the appetisers came with salad, which she could’ve told me when ordering. When clearing the table, she asked if everything was ok, and I said the squid wasn’t prepared properly, and the chewy inedible membrane wasn’t removed. Again, instead of being a mature adult and apologising that we didn’t enjoy it, she got chippy and said it’s squid and not calamari, implying that’s normal. I let her know I’ve prepared squid many times, and I know it should be removed (although many places don’t prepare it properly, to be fair). She said we’re obviously not going to agree. That’s true! Really, there are so many good places to eat in Minehead, you don’t need to go there. * I’m adding an edit now, as I see the landlady has replied. As expected, confrontational and rude, not apologetic that we had a bad experience. We only ordered appetisers, chips, and salad for lunch; so not surprising we cleared plates (except for the uneaten squid membrane🤢). As a graduate of Foxes, my daughter actually wanted to leave when she saw the dirty tables; but I persuaded her to give them a chance. I see the place is for sale, and look forward to returning when under new management.

Nice food, Dog Friendly, nice staff, Great pint of Guiness

Great Location, Free Parking. The Staff that we met were Polite, friendly and a pleasure to chat to. Alan, Vicky & Sarah. The bed wasn't the most comfy & could do with a new mattress. Some bass noise heard until midnight at the weekend from Butlins. Breakfast was Delicious, every ingredient (apart from the black pudding, I don't partake) was of the best quality, tasty and looked great on the plate, it was just luke warm due to the thick heavy plate though. Tea's & Coffee's were spot on. The room was clean & tidy. Could have done with a Chair though. Great that the dogs were wellcome (had to pay extra), which would put me off staying again, as our dogs don't shed & have crates to rest in. Location = opposite the Seafront. Great Location for Walks, Town, Beach etc.

Had fish and chip suppers really lovely decent size fish and hot really nice meal thanjs

Didn't stay but ate here. Cannot fault it.

We didn’t know about this place Booked another place for Sunday lunch but it was flooded out and closed. Found this place on Trip adviser phoned the owner and he got us in very quickly. 10/10 Sunday lunch I had the belly pork Sunday lunch It was fantastic big piece of pork cooked 10/10 Veg was lovely but could of done with a bit more veg but overall fantastic dinner. Drinks was good quality and very good price. Lunch was very good price and quality we will be back.

Enjoyed our 3 night stay in the family rooms. Very comfy beds. Amazing views from the balcony! Breakfast was really good & plentiful, nothing too much trouble for the staff, who were happy to accommodate all our different preferences. We also had our evening meal in their restaurant, good variety of food for all tastes. I particularly enjoyed the fish & chips.

This pub was a convenient place when in the area for an early tea, when there were little other places to eat around. Although the service was efficient, and staff friendly and helpful (the chef was very kind in checking if I was vegan /vegetarian and accommodated me with ease with the extra bits on the burger) however the food was nothing spectacular worth rushing back for but simple pub grub that did the job. The menu had a range of foods on the board, although limited for vegetarians, and there was a specials board worth checking out too. We had the vegan burger with chips and salad and the specials hot dogs, both of which were plentiful portions and served fresh and hot. We noted this pub had been shown on tv ‘4 in a bed’ programme. The pub seemed quiet when we arrived and customers appeared to be local or staying in the hotel.

Good selection of beers and ciders both draught and bottled. Big food menu with regular lot updated specials. Dog friendly and accommodating.

One of the worst toilets I’ve been in, doesn’t look like it’s been cleaned in months, dust around the skirting boards and mid level, strong smell of urine even at 2pm,Cob webs all around the bar area DO YOU EMPLOY A CLEANER??? If so sack them. How this won four in a bed I don’t know, if the rooms are as bad as the pub then don’t stay here.

We just got home and watched the Four in a Bed programme. We were very shocked to see how lovely and friendly the owner was on TV, but she was nothing like that in reality. My mother and I couldn't believe how unfriendly, unwelcoming and how disinterested she was. I felt guilty for being there, like I was an annoyance for my presence. She'd be better off working behind the scenes and letting the young waitress run the place.

Stayed there 5 nights in July 23 Excellent Stay, Excellent Food Very Dog Friendly Great Landlady very approachable and very helpful 10/10 5*****

This evening had a meal at The Quay Inn, Minehead. Very friendly welcome, great Jail ale and really good food. Welcoming and home made gravy, what’s not to like.

Food was terrible - over-cooked tough meat, bottom of fryer chips… could say lots more! Avoid - we looked enviously at a couple who walked and then walked out. Wish we had done the same. Over-priced too.

I wrote on Google too, but I am still feeling angry about my experience here! Me and my friend visited Minehead for a weekend away, and saw the sign that said four in a bed winner, and we loooove that show, so we made a point of going there. The guy behind the bar was lovely and answered out questions about being on the show. We got a pint each, and set off to the garden. The guy said can we please bring our glasses back before we go which we thought was perfectly reasonable. We drank our pints in the lovely garden, but we were getting hungry and decided to go back to our Airbnb to get ready for tea. We had a small amount of our pints left, but we had some plastic cups from the nearby cider festival so thought we'd put our remainders in there and head back - we were only staying a road away. We took our glasses back and then headed out the door, but then Colette approached us. Immediately she asked what was in the cups and my friend just said the name of the cider. She then started shouting saying we couldn't take them out there and I would affect her licence etc etc. We tried to calmly explain that that's fine but we aren't from round here so we just didn't know. She then looked me up and down and said 'i don't know what YOU do for a living that makes you think you can come into my pub and try and ruin my livelihood'. I would like this woman to know that I have never worked in a pub, and I have expressed many times that I am in awe of people who can work in hospitality because it would stress me out. However to question my profession and to imply this has made me rude is incredibly upsetting. I am a charity worker and have worked for charity the majority of my adult life. All of this upset could have been avoided if she had just come over with a softer tone. It actually transpired that there was somewhere to sit out the front, so in theory we could have been going to sit out there. We weren't, but we could have been, so really the accusing tone and the shouting was completely inappropriate. We then went outside to finish our pints, and we thought she'd stopped, but then she came out again and shouted that 'you people come here and are so entitled'. I truly don't know what she means by that, holiday makers? In a seaside resort town? The audacity! While we were finishing our drinks my friend saw her peer round at least twice to look at us out the window. Not sure what she was hoping to see, but we were allowed to sit there. From reading other reviews I can only assume she wanted us to run off so she could ring the police on us! Two other notes, the sign out the front outlining their food and a description of their pub has atrocious grammar. Something I would suggest just taking a look at. (I still would have noticed this had we not had such a terrible experience, but I'm pointing it out because of my terrible experience). And there is ashtrays out the front but also big no smoking signs. And I can only imagine the response I would have had a cigarette, would just add fuel to her fire I guess!

Wish I read the reviews before stepping foot in here. Rude unwelcoming land ‘lady’ and even worse food. I won’t elaborate further on the experience because reading the responses it looks like she has an ‘excuse’ for everything and is simply perfect and we are all wrong.

We booked very last notice after walking out of Butlins. The room we were given was very spacious and the En suite was also very generous with a huge shower. Both room and bathroom were immaculately clean, the bed was comfortable and we slept really well there was no noise from bar and as the pub itself is off the high street no noise from outside. The Quay inn is an a great location and accessible to town (5-10min walk). The breakfast was off exceptional quality and we didn’t eat again until early evening. The staff are friendly and Collette is an outstanding host, she’s chatty and friendly nothing seemed to much. I would definitely recommend the Quay Inn and we would definitely return.

Absolutely awful experience here. Looks like a lovely pub but unfortunately we left before we even got to buy a drink due to the rudeness of the landlady just as we were sitting down. Cannot really believe the way we were spoken to, kindness and compassion really do go a long way and will help to draw customers in! I feel saddened by this experience and the way me and my family were treated

No words could describe how we as paying customers were spoken to No warm welcome here just felt as if we were a nuisance I’m a elderly lady and a little interaction would have been nice even a nod of the head instead of a grunt the food was very disappointing

I was part of the party the landlady said ‘BARKED’ at her 😂 I didn’t, I asked a simple question of ‘excuse me do you have a baby changing room’ to which I was given a sarcastic response of ‘ermmm it’s the door that says baby changing’ I clearly hadn’t seen this door as I had a distressed 1 year old in my arms, a little kindness goes a long way when someone asks a question. Secondly, when I asked what the light bites come with as it wasn’t stated on the menu you looked at me like a piece of s**t saying you want to finish serving this lady first even though she was with me, we had the same question and was ordering together. Again I was greeted with another sarcastic response of ‘no it doesn’t come with chips it’s light bites’ how would I know if it’s not stated on the menu? We are not rude people, we actually visited your establishment by recommendation and walked a couple of miles to dine there, food criticism aside as I believe we have covered the awful excuse of triple cooked chips in a previous review I am disgusted by the attitude of the staff, especially the main lady who clearly thinks she’s always in the right... you really do need to work on your people skills, times are hard for people and treating themselves to lunch is a luxury and to be treated the way we was is just unacceptable. I wish you luck with your business, with the sort of reviews you keep receiving your going to need it.

As you can see the owner of this business makes stories up on her replies to other people’s criticism and is down right rude and full of attitude. Visited on a happy day out with my little girl for a spot of lunch. Wish we...

BEWARE AVOID THIS PLACE AT ALL COSTS THERES BETTER FOOD AND HOSPITALITY A MILE DOWN THE ROAD AT BUTLINS

Question the cider as it just didn’t taste right, a women at the end of the bar tastes it and said I’m not a cider drinker but it tastes like apple juice…. Do people think others are just stupid, they didn’t even offer to change...

I ordered a pint of Sanford Red Cider but it was cloudy, flat and did not taste nice at all so I quite rightly complained so the barman poured a small amount in a glass and handed it to a blonde woman who was drinking...

Brilliant Popped in for lunch Great little pub with excellent food Had fish finger sandwich and chips Great portions and tasty food

This pub has everything you need for a relaxing weekend/week away. Beautiful sea views, dog friendly and super hosts Collette & Danny. Also Sarah who works behind the bar is so friendly (it’s her birthday today!) the food is 5 star too, quality ingredients from...

The Quay Inn is a really lovely place to stay. The rooms are exceptionally clean, the bed was comfortable, the pillows and duvet were quality, very quiet and no noise heard from outside or the pub below. The bathroom was again spotless and towels provided...

Not it dog friendly , was sat quietly with mum and dog and was removed from seat for oncoming band bearing in mind this was at 2pm ! Not had this experience In any other pub in minehead . Bar staff not particularly friendly ....

Collette and Danny and all staff can’t do enough for you the only thing I don’t think they do food on Mondays unless it’s changed

Couldn't stay as room was dirty! Bad points as follows ... Bed head board was discusting and it was either woodworm or fly poop on it as well as dirt that you can see in photo. Skirting board had layers of dust on. Table had...

I have visited minehead many times but have never stayed quay side. This is a far cry from the crowded high street and all the hen and stag parties.We stayed at the quay inn for august bankholiday ,what a treat. The evening we arrived i...

A good starting point if you want to take on the South West Coast Path, particularly due to the inn`s excellent location right near the beach. Breakfast was definitely good and the owners and staff were really friendly and helpful. Room was cozy but could...

My wife and I have just moved to Minehead and are trying all the local pubs to identify which might be our `local’. Decided to try the Quay Inn on a Sunday mid-afternoon in September. Walked in and almost bumped into a gentleman heading towards...

We had an amazing meal. It felt like we knew Collette for years she was so lovely. Very welcoming very friendly. Highly recommended.

Good British pub grub. Good with gluten free and happy to help. Lovely people to talk to and very happy to help with the local area too.

The Quay Inn was recommended to us as it was 100 yards from where we were staying. We ordered the Steak and our daughter the Cod & Chips. We both left most of our steaks as there were really tough and lacking any flavour. We...

A family get together for lunch and we were not disappointed. The food was good and the host made us all very welcome. We were not rushed and able to enjoy the food in a relaxed atmosphere. We will definitely be back when we come...

First of all I must say the food was lovely. The rest of the visit was a disaster. First of all there are no written menus to be had, just chalked on a board that is not even visible from some tables due to the...

This evening We visited The Quay. I had soup and my husband had 5 bean Chilli. I had 4 spoonful's before I nearly choked on a piece of plastic. The barmaid Siobhan ( lovely lady) took the offending item, and spoke with the manger. Unfortunally...

We tried to book as a family of 12 for a nice family meal. We tried to reserve a table on the phone but the woman that answered the phone was very rude and point blank refused as in her words “ we are too...

We have just returned from a 6 day stay at the Quay Inn. The room was warm, spotlessly clean with comfy twin beds, a modern bathroom a walk in shower and a large window with a lovely sea view. Nothing was too much trouble for...

We had a great pub lunch after a walk on the coastal path. Food very good. Landlord and lady friendly and welcoming. Clean toilets and generally well kept place. Good VFM. Definitely recommended. (Dog friendly too!)

Myself and my husband stayed at the Quay Inn after it won four in a bed. Did not disappoint -the room was very comfortable, clean we had a great night sleep, also added bonus sea view. Breakfast was amazing including the famous sausage 👌 Collette...

Good menu choice and excellent service, barman was knowledgable about food and beers and was very helpful.

Excellent food. Very friendly staff. Nice place to visit out of season. Good selection of real ales including Exmoor Gold. We particularly liked the tropical eton mess.

Arrived with a very wet Labrador following a swim in the sea. Cracking selection of ales (Exmoor Gold and Otter etc). Owners fantastic and attentive. Locals made us feel welcome too and fussed our dog Harley. We shall return sometime in the future.

Me and my best friend had such a fabulous time at the Quay we stayed two nights accommodation was tip top such s beautiful view pub was quieter out of summer season but just perfect for us with great locals and atmosphere just what we...

First visit with family, away from home. We all chose different Burgers, the Veggie Burgers were tasty with plenty of filling, Chips and Salad. My only issue was we were asked if we wanted cheese in the burgers, but were not made aware there would...

We entered unsure if the place was doing lunch on a Monday and with two dogs in tow. The young girl at the bar, looking very bored) said they would be doing lunch ‘shortly’ (it was 12:20pm). We asked when ‘shortly was’… about ten minutes...

There were 10 of us in the party which was booked at very short notice, ranging from very young grandchildren to grand parents. The staff, apologies for no names, could not have been more helpful, often going above and beyond to ensure the youngest was...

We have just had a fabulous meal at The Quay Inn, it has a lovely ambiance and the food we had was wonderful The fish was perfectly cooked and the chips were in the top 2 best chips my hubby has eaten! The beef stroganoff...

We had the best steaks here, cooked to perfection. Unfortunately it was quite empty on an autumn weeknight but we had seen it busy at the weekend. Now we know why. Also, the desserts were sublime. Enjoy

We stayed here December 2020 and enjoyed that time and the food then, we visited with my parents this past week and had a enjoyable meal, not rushed, well cooked and well presented, nice to see locals supporting the pub as well, good atmosphere with...

We ate here 3 nights in a row during our stay in mindhead. Good menu not a fancy as some places but a good range to choose from.Hubby had the belly pork twice it was that good and the chips great. The locals in the...

Very impressed with quality of beer here. Had the best pint of bitter here I've had in a long time (Otter Ale) - so much so I visited several times during a short visit to the town. Food was good and very reasonably prices.

Friendly local pub. Made to feel welcome on both visits. Food was good and nice ambience in beer garden and pub.

Called for drinks only and the real ale was very good. The staff were friendly and the location perfect. Covid arrangements were adequate.

Stayed here for the week. We all had a great time, our rooms were clean & comfortable, great view from the balcony in room 1, the friendly helpful staff really made a difference to our holiday.

I’ve been travelling to minehead as long as I can remember and always try out a new pub. Quay Inn was next on our list. Two youngsters were running the bar and could barely be bothered to serve us. The table was extremely sticky when...

Another fantastic stay at The Quay last week. Just as good as last year, despite all that Covid has put the hospitality business has gone through The Quay maintained its atmosphere and the food is top notch! We will undoubtedly be back!

We booked for dinner during a recent holiday in Minehead and it was fantastic. I had a special and my husband had a steak and both were excellent. Service was at a reassuringly measured pace, no fast food here, and when it arrived it was...

The food is great but messed up the order it is a great place to eat and drink the staff is helpful.

Visited The Quay with my two daughters for dinner, and was very impressed with the quality of food and warm and welcoming atmosphere and what is still a difficult covid environment. Definitely will be back.

Booked for family lunch, felt like we were in the way & a bit of a nuisance to all concerned tbh. We ordered the carvery, so we were very easy customers, but apparently it was impossible (!) to split bill in half so two could...

We stumbled across this pub on a walk out on our first night and we loved the food! So much so we booked in for their roast dinner the following day and visited once more during the week of our week long stay. The owners...

The beer is good, but the pub is filthy and the tall bearded barman is surly and threatening, Staff training recommended.

We wanted somewhere special to celebrate my 50th birthday weekend, and the Quay certainly didn’t disappoint. Warm, friendly greeting Friday evening and we even managed to book a meal on the way down for when we arrived, the food was lovely and plenty of it!...

Went here for lunch, service was excellent very warm and welcoming. I had the soup for starters and the pork belly main...both were superb! In our group, we had the beef curry, cod and steak - with 2 chicken nugget childrens meal. No complaints with...

Very disappointed as we came because we had seen it on 4 in a bed and they were winners on arrival out side very tired with dead hanging baskets the room small with sweet wrappers on floor bed was very clean out side window cill...

Fabulous evening fabulous food fabulous service we left feeling full relaxed & content can’t wait to visit again with my family and will be bringing others here and telling them about the great food ☺️

The wife & I called into this pub after visiting a pub up the road who didn't have the real ale they were advertising on their website. There were a couple of real ales on tap, we chose the Otter beer which was really nice,...

Stayed here last month on a visit to see family. Had high expectations and was absolutely disgusted at the service I received! The hosts were rude beyond belief, the breakfast I would not have served to my dogs.along with this the rooms were filled with...

Booked a meal for a family of 6, nice gentleman managed to squeeze us in. Turned up and walked in, the first thing we noticed was the stench of cigarettes, we then walked to the bar only to be shouted at by this vile woman...

We booked a trip for a long weekend to Minehead and as it was half term we expected to struggle to find dining options. My wife found The Quay Inn online with loads of availability so we phoned through to book a table for 3...

Came here and was welcomed in. Friendly staff and the food was excellent. Highly recommended. Reasonably priced. Would definitely visit again.

We had a very nice Sunday lunch here. Really tasty meal, only slight downside was the meat was a bit chewy but not enough to spoil anything!

My wife and I had booked in for three nights at Pebbles self catering cottage two doors from the pub, so we booked Sunday lunch in advance. Really delicious roasts with all the trimmings. I was disappointed at first the crumble for dessert had sold...

Wanted somewhere to stay before encountering butlins with the grandkids , this place looked ideal and on the front by the quayside . We got a friendly welcome , and although the room wasnt ready we was able to park up and go for a...