The Pumproom @ Copper Rivet Distillery in Medway

We started on the cocktail making class before hand and what an experience, definitely need a taxi after that. Straight into the beautiful restaurant, all the staff were very attentive and accommodating to our needs. Only reason for the 4 stars was they didn't have any oysters and we were looking forward to those but do not let that deter you. Definitely a gem of a place.

We booked a table for 11am, we arrived at 11.07 to be told that the kitchen is closed. So I’m wondering if they accept reservations for 11am, does that require that they time you and that you are only allowed to order once?? Absolutely ridiculous behaviour towards their customers. Surely I won’t be trying this again!

First visit. Very good. Shame the weather was awful. Otherwise the Terrace over looking the river and Upnor Castle would have been great.

Great food. Great service. Background music too intrusive

Overpriced and if you are going for a dessert, do not get English cheese board

Came for an evening out for drinks and small plates. Everything served was immaculate and so was the service. Rachel was amazing and I hope we made her night like she did ours. 1010 would recommend.

The food was excellent but the portions tiny and unsatisfying. Also they had "run out of chicken" which was 25% of their mains options, gone, by 8pm on a Friday evening. So I ordered 12 oysters but then they said they only had 6 left! I commented this wasn't really good enough. Next thing I know, the manager comes over suggesting that a member of her staff had said to her that I had sworn, which the other 3 people at the table could attest wasn't true. It left bad feeling, an embarrassment and awkwardness, compounded by the food disappointment, whilst still charging top whack. I won't be going back. The drinks were also excellent; I had 2 margaritas, 2 lagers, 6 oysters and the cerviche. Wife had salmon starter and halibut main, which was £35. She also had a bottle of prosecco. All in, with a service charge of debatable deserving, I didntbget much change out of £200, which seems pretty steep. I definitely don't feel like I had good value for it

Really enjoyed the food. I often find coming from London, that food outside for there is bland. But the Pumroom had flavour throughout especially the squid, which had a nice kick to it. Staff were also really nice and friendly. I felt comfortable and looked after, I would come again.

Excellent food served by delightful staff. Extremely interesting guided tour of the attached distillery. Just paid a second visit, the food remains really excellent though the service was a bit slower this time for no apparent reason. I like the outdoor terrace but it can be windswept in certain conditions.

More care for Coffee making sure hot enough

Really great place to visit. Food and drinks amazing

Amazing place overall. My personal highlight was the Mango Pavlova that I had, perfect end to what was already a great meal!

Expensive but good value. A definate new favourite

Spectacular place to dine inside and out. Inside is a cavernous victoriana pump house, outside is a fantastic spot on the river to enjoy the sun (if there is any). Food is a really high standard, although the Bloody Mary needs a bit of work...

The staff couldn’t have been nicer and the tea was great 😊

Must say slightly disappointed with the restaurant. Have been wanting to go for a while so booked Sunday lunch. Restaurant is lovely and staff are welcoming and friendly. However the food was ok! The roast potatoes weren’t great and the gravy tasted like it came from granules. Most disappointing part was they run out of calamari and then ran out of crumble as well. At strange part it closes at 5pm so we was refused a cocktail at 4.45!

The food is excellent and beautifully served. The service is also very good, with very attentive staff. The restaurant has a chilled, botanical feel in a great setting.

We were gifted some vouchers for a treat. What a discovery - set in an old, refurbished industrial building with a contempt atmosphere. The food is delicious and beautifully presented. Nice drinks menu with local spirits and wines, and some interesting cocktails including non-alcoholic options.

Amazing place, very accommodating staff and very engaged with customers. The food was excellent! Very highly recommended 👌

Enjoyed a fabulous early mothers day lunch here and am so glad I booked. Staff were wonderfully attentive, polite and helpful. The food was utterly delicious - and my mum is hard to please! Highly recommended

A wonderful 3 course meal and good atmosphere. Weekday lunch menu recommended, especilly cottage pie.

So overpriced!!! £26 for a roast dinner with 2 slivers of beef, £24 for the only vegetarian option that didn't come with roast potatoes, Yorkshire pudding or any of the trimmings, was literally just some pickled vegetables so my girlfriend left hungry and it was her birthday meal! Would not recommend

Great food and drinks in a historic venue ,brilliant.

Very nice! A little bit of posh in Medway. The Pumproom is found within a lovely, old brick building, right next to the River Medway. The bar is showcase, the seating comfy and the drinks are showy. I tried their own Malthouse whisky (distilled and aged on site) and that is very nice indeed. Wifey tried a Mohito, but that was packed with more crushed ice than a slurpee, for folks old enough to remember them. Are they still a thing? Two drinks for £24 is probably hitting the upper limit in Medway, but the whisky measure seemed generous. Let's not forget too that the Pumproom experience is partly about the premium location and it does stand out from the crowd. The menu looks rather terrific too, but we were just passing by at the end of a bracing walk by the river. We'll have to sample their culinary delights on another occasion. It's worth noting that although we just popped in for a drink, we were nevertheless asked whether we had made a reservation. We hadn't, and that seemed somehow awkward. It took a few moments for the nice, young lady to process our lack of reservation before we were invited to take a seat. I must therefore question whether one should book ahead for drinks. Perhaps seating is limited and standing at the bar is not permitted. Otherwise this could just be a case of having to 'Gucci up' to ensure the red carpet treatment. We weren't looking particularly Gucci, if you know what I mean. We looked more Wrangler and Regatta!

One of the best roast dinners we have ever had out. Starters were also amazing (but slightly small portions for price). Pudding was not as good as the others (and also rather pricey for what you got). I would definitely recommend Sunday lunch here as a special occasion (not cheap!!).

Really nice place..staff great food .good.always worth a visit

Brilliant lunch-time dining experience with highly attentive service, friendly staff and impeccable dishes in a very pleasant dining room. The lunch specials were each very impressive and incredible value for money. The dockyard area nearby was additionally very scenic. Highly recommended, will be back again!

Wow doesn't do it justice. Beautiful food and great service. Would recommend definitely.

Great service and nice food. Would give 5* if my full English had 2 slices of bacon (for £14.50) and the OJ wasn't iced so heavily.

Definitely the nicest spot for a tasty meal in the area. Since the refurbishment and installation of a full kitchen the food and restaurant has improved massively. The meal was delicious although my steak was a touch overdone. Dessert was delicious. Touch on the high side regarding cost. Service needs a bit more training in describing the dishes. Still a lovely day out.

Had a gin tour with naomi, very knowledgeable and experienced with her information. Very interesting, also got to taste some vodka and gins. At the end you are taken into the pump room for a complimentary drink. Didn't eat here as was not very keen on what was offered on the lunch menu. You also receive a voucher for £5 off buying any alcohol (has to be used that day) and 20% off food for your next visit within the next 2 months.

Had a great pre Christmas meal. The portion sizes were very generous and everything was cooked to perfection

Really lovely food, very expensive though

What a great venue. Fantastic food. Will definitely go again.

One for the foodies. Enjoyed a delicious three course meal at the Pumproom. On the pricier side but you can taste the quality and expertise that has gone into preparing the meal. We knew from the bread course we were in for a treat, some sourdough and focaccia, accompanied by a marmite butter and trout. Then for starters, I enjoyed the bone marrow fondue with smoked eels and cockles - absolutely delicious and potentially my favourite meal of the evening. For mains I had the iberico pork chop with stout jus, apples and potatoes. We also got triple cooked chips (a must) and greens for the table. Dessert was probably our least favourite course, I had the Creme Brulé with Some of A Gun Coffee liqueur - and although nice, the coffee notes could have been stronger for my taste. All in all, a wonderful evening with wonderful food. Would recommend anyone visiting the area to give this hidden gem a go!

We only popped in for a coupe of drinks - but ended up staying and having quiet a few cocktails which I can thoroughly recommend :-) . Charles kept them flowing and was very knowledgeable of the area and the fantastic venue - he was very polite and helpful. Well worth a visit if you are in the area.

Highly recommended, great food, great atmosphere, and great service. There is ample parking, and because of the location, you have great views across the river. The staff are very friendly, welcoming, and courteous. The food is excellent and at a very reasonable price. The pump room is part of the Copper Rivet distillery and in the same building, so you can enjoy a truly marvellous selection of their gin and mixers. You will not be disappointed

Gorgeous food, impeccable service, beautiful building and wonderful attention to detail. The homemade ‘marmite’ butter is worth the visit alone. By far the best restaurant in Kent; Michelin star should be looming i imagine.

Delicious lamb Roast, mint sauce unreal, yummy cocktails and sticky toffee pudding !!

Popped in for Sunday brunch. What a fabulous experience Welcoming staff from all, Gemma looked after us beautifully Highly recommended

Very good food and a nice vibe/setting. Monkfish and beef delicious. Server was polite and lovely. Only criticism is the desserts were not the best and it is a course I'll skip next time unless they change - our whole table tried them all and thought the bread and butter pudding with melted cheese just didn't really go together; chocolate and olive oil also did not work; and the semi-freddo was a bit plain. They felt over-engineered - nothing wrong with doing classics well! But we'll be coming back to try the Sunday Lunch.

The staff went out of their way to accommodate us. Great food and cocktails.

Have been to the Pumproom a few times now, for special occasions it can't be beaten. Thursday special 2 for 1 ribeye steak is fabulous, and when we last went it included the chateaubriand! Our friends were blown away by the quality of the meals and the ambiance, it was glorious on the Terrace. We are so lucky to have this first-class restaurant on our doorstep. The menu changes regularly too, so you're sure never to get bored.

Unbelievable food. Great staff. Beautiful restaurant. Do yourself a favour and go. 👌🏻

Top notch food. We had an amazing dining experience after completing the distillery tour. The cocktails were some of the best I have ever tasted and the food was faultless. We have rebooked to eat there again and can only speak highly of the staff, restaurant atmosphere, restaurant appearance/ architecture and food.

Fantastic distillery tour followed by amazing cocktails and a cheese board to die for

I first discovered the Copper Rivet strawberry gin, which I liked so much I researched and found out about the distillery and restaurant along the river in Chatham.. and I had to experience dining at the place that made such a good quality gin. We were not disappointed.. quality cocktails, service and food.. you do pay a bit more but for a special occasion it’s just perfect.. first we had drinks outside with lovely views along the river, and blankets provided in case it gets chilly (we actually had a bit of sun!!).. and then inside the amazing building for dinner.. the food blew us away and my husband told the waitress he wanted to marry the chef 😂 which I totally understood… will definitely go back and look forward to it! And the triple cooked chips which we will have with whatever we order..

I met up with a work colleague for breakfast here at the Pumproom. The breakfast was great quality along with fantastic service from the staff who were very attentive. I will be returning.

Great place, but only one choice for a non-meat or fish main course! That was very disappointing.

Loved it. Great tapas, lovely building, great staff, gin and tonics and wine.

This place is elegant with an awesome vibe. I went for lunch and the food was amazing. The service was speedy and very friendly.

The pumproom is the perfect place for an occasion. It’s on the pricier side, but it’s honestly worth every penny! We went for our wedding anniversary and had put it on the booking form. They welcomed us with a card on the table, we had a free cocktail and some fudge at the end of the meal too. The staff were lovely and so knowledgeable about everything on the menu. We had every course going and the flavours in every part were beautiful. Lots of combinations you wouldn’t necessarily find elsewhere, the bone marrow fondue was our absolute highlight. The cocktails menu is extensive and there’s loads with alcohols from the distillery to choose from. It’s also lovely to have the view out onto the river with Upnor castle in the distance. Such a gem to find in Chatham, we loved it!

Had a tour of the distillery and some gin tasting on August 11 2023. Excellent. Also spoke to a few of the staff working in the restaurant. Everyone was lovely, very welcoming and knowledgeable. Must return for a meal soon.

Exceptional food, fantastic location. What’s not to love xx

Such a lovely place, perfect for a romantic dinner, or lunch or if you need a nice cocktail.

Enjoyed the chill out experience here.

Great experience had by everyone and would recommend

Amazing venue with a great outdoor area along the river.

A lovely place i didn't eat so haven't rated for food,a great place to chill out lovely scenic views we sat outside had a coffee and a beer

Discouraged from sitting outside, then sat outside as more people turned up. Food and drinks are over priced, and this place is trying so hard to be something it isn't. Serving 4 slices of small garlic sausage for £5 as a 'small plate' .....£12 Margarita cocktails....laughable!

Lovely spot by the harbour, especially for special occasions. Great service and very accommodating when our group asked to change spots due to the unpredictable weather.

It's a really good bar with spectacular river views. We love popping in for drinks and being made to feel special by the amazing staff. One of the best bars in Meday.

I had the most wonderful experience with my father visiting The Pumproom, from start to finish the service and attention to detail was exceptional. We went for breakfast as a special treat for Fathers Day and we loved every minute of it. The food was delicious served hot and so tasty. I highly recommend the full breakfast it was yummy

This is one of my favorite places to dine. The atmosphere is great, the views are incredible and the food is out of this world. Me and my partner celebrate our anniversary here every year and the staff make it so special. They always remember who we are which a lovely personal touch. Something I always look forward to is the creativity in the menu. So many different flavours that I had no idea would compliment each other. The complimentary bread starter is one like no other too. Thank you for being such a great team and running one of the best restaurants in Kent.

Love this place, always delightful food and service

Laissez de côté tous vos préjugés sur la cuisine anglaise . Nous avons tout aimé. L'accueil souriant et prévenant. Il faut réserver, c'est toujours plein. Ne passez pas à côté des cocktails qui sont jolis et ont du goût La cuisine est originale, inventive, surprenante et délicieuse. Le service est efficace, rapide mais pas trop, juste ce qu'il faut. Nous avons passé une excellente soirée, dans un cadre industriel très réussi, avec une cuisine raffinée et des serveuses sympathiques. Je vous recommande d'y réserver votre prochain dîner dans le Kent.

Popped here for lunch and what a pleasant surprise. Creative menu, delicious food and specialist local drinks. Highly recommend and will come back again to try more!

Fine wine and dining with an amazing outlook over the river and Upnor castle.

What an amazing discovery, we had “ steak night “ in this romantic location. Service is impeccable and the story behind every meal blown us away. Can’t wait to come back 🔥

Attentive staff, fascinating building and phenomenal Michelin Star worthy food without the pomp. Can’t wait to come back, thank you.

Excellent meal, great attention to detail with a chef who clearly takes pride in their menu and food. The use of local produce is great and that marmite butter was something else!!

Absolutely love the industrial sophisticated vibe at The Pump Room. The staff are very attentive, charging glasses and checking in but not so much that it interrupts the experience. The food was delicious and portion size was perfect for a 3 course dinner. Highly recommended ⭐️⭐️⭐️⭐️⭐️

What an amazing place, great tapas great cocktails fabulous staff throughly enjoyed our evening. Highly recommended

Just wanted to say a massive massive thank you to Gemma and the team for the most amazing, well organised, well catered for buffet Babyshower breakfast this morning It really was such a lovely morning and can not thank you enough

Recommended by friends this is a lovely open space restaurant and bar. Quite a young staff, but all very friendly helpful and professional. Staff made the experience extra special. Food was top notch, done great combinations that you wouldn't necessarily think would go together but all of it was amazing. Good selection of drink to accompany the meal. The live barrel whisky was a great finish to the evening!

The chap was very rude on 7th April when I said any red wine and slammed menu down how rude he had burgundy jumper that day with beard

Popped in for a spot of lunch. At first glance at the lunch menu, we were a little disappointed, as there was nothing vegan/vegetarian on there. However, we then looked at the a l’carte menu and were able to order off there. The food was amazing and service was incredible too. We definitely will return.

Stunning food, venue, service and drinks. Great value for a top tier restaurant. We had Sunday roast and was 10/10. Edit: it was so good we went back the following week to try the Saturday menu with wine pairings. Excellent!

Excellent quality food and well prepared.

Absolutely outstanding. Servers attentive and friendly, food was delicious and fairly priced - expect a 'finer' dining experience. Drinks were very well priced, certainly good for cocktails and wine list felt reasonable. Bar and dining areas honour the history of the building.

Amazing food and great and superb service.

Excellent restaurant. We booked a table following a tour of the distillery. The food was fabulous as well as being good value for money.

Me and my wife went to the pump room today for a roast and both of us agreed that it was the best roast we have ever had! The starters were also 10/10. We can't wait to go again.

Decided to add this to my multiple visits to restaurants. Good car parking, venue is large and options as to main menu or tapas, was unimpressed with tapas choices so we opted for the main menu, reasonable choices not huge variety. I had the raw beef starter that tasted too salty, main was a lamb dish that whilst beautifully cooked again was blessed with a little too much salt as was the vegetable side I opted for. Drank a large volume of water and still left feeling thirsty. Presentation isn’t bad but the finishing lacks that final touch. Made two staff aware of the seasoning issue and both mentioned they would “pass it on to chef” Would I go back……not unless they respond to feedback and sort the seasoning. They replied! Second visit in Jan 2023, vast improvement, not salty this time, well presented and well flavoured dishes. The Roe deer tartar is strongly flavoured but nice.

Excellent set lunch menu. Although only 2 choices of each course my friend and I were of the same opinion. When can we return! Quality food. Great setting and service. Thank-you Pump Room

First time visiting here. We loved it so much we went back the same day! Recommend the Damson gin. It is quite pricey though in there and they add 10% service charge which we didn't expect. But they really looked after us and even arranged a taxi when we found out there were no more buses we could catch to get home. Can't wait to go back, especially in the spring/summer, as it's right beside the river with beautiful views!

One of the best places to go and eat and drink in Rochester. You must go. 👍

Ha, ha, ha Pump it Ha, ha, ha And pump it (louder) Pump it (louder) Pump it (louder) Pump it (louder) Turn up the radio Blast your stereo Right (ha, ha, ha) Pump it harder - Black Eyed Peas (2009)

Great place for a party with friends.

Loved the tour. Works Christmas dinner was about what I'd expect. Good service

Not sure what had changed here but the lunch I had was disappointing compared to my previous visit (which was some months ago and was amazing). Small portions but still expensive, and not up to the standard it was before. Won’t be rushing back.

Oh dear oh dear - what has happened to the amazing pumproom? I believe many will be happy that a very low key version of Maguires has returned. Personally I'm disappointed at the degeneration in quality and service. Terrible VFM. If you want overpriced pub food, don't come here.

If you like to leave a restaurant hungry this is the place for you. We had a Christmas meal, 3 courses for £52. The starter and dessert were little more than a mouthful and the Christmas Dinner was tiny. Being hungry still we asked for some more bread but was advised that we would be charged for this so left it.

Visited for lunch on a Wednesday. The lunch menu was quite limited but quality was good and service was excellent Lovely building on the edge of the dockyard close to the Marina.

This is a wonderful restaurant with an innovative and varied menu for that special occasion. The service is superb and the location is great too. Really good vegetarian choices as well. Recommended at highest levels if you want something extra special

Im afraid it is not for me ,visited for lunch ,the food was ok but not spectacular as you would expect for the prices very small plates of food even for fine dinning. Staff were very pleasant though.

Wow is all I can say. Excellent local restaurant. The best in medway in our opinion. Great food, big smiles from chatty but professional staff all inside a beautiful building. Highly recommended to visit whether it is for dinner, their always changing tapas, or Sunday lunch (best cauliflower cheese ever!)

When we booked we were not advised they only offer two menus. We were initially seated in the a la carte area and told to move if we wanted tapas. So we had to move to the bar area. The a la carte menu looked nice but extremely expensive £30 plus for a piece of meet with each veg dish £7-9 extra.The tapas menu was very disappointing and limited. And expensive. There was only one dessert on offer. Not enough choice. We had 2 on offer cocktails, two soft drinks, coffee, bread olives and four tiny tapas. Our meal came to £149 for three with a £17 service charge added. I can understand that some diners would want and are prepared to pay for an a la carte menu surrounded by lovely river views but the tapas menu was very limited,overpriced for what was on offer and the service could have been better.

Wonderful building although food a little on the expensive side but really really nice!

Really great food and lovely setting