The Pullman Diner in Inverclyde

We have visited this establishment regularly, now called Carriages But on 2 recent visitss were very disappointed. We had dinner, nothing exciting but one of us had a pasta dish and requested parmisan, the waiter said he would get it, some 10minutes later no parmisan, we repeated the request another 5 minutes and still nothing, the waitress said sorry did not have any when we were paying the bill Surely if you sre serving pasta you should have parmisan. The next lunch we popped in with 2 grandchildren for something small to eat , but were informed could not do food as not booked, there were plenty of empty tables

At long last closed down after previous owners ran it into the ground. Hopefully new owners will do as they say and renovate to form separate pub and restaurant with a total kitchen gut out and installation of decent toilets to open Autumn 2019. If any sense, they'll rename it to distance from previous appalling reputation.

I have gone here every month for the past decade and i can say that the food is consitently... alright. sometimes the toliets smell like pee and/or weed but eh

Been here a few times now and have always received the same great standard of service and food. Warm and welcoming atmosphere, great service, tasty food and great value. Will definitely be returning.

I didn't eat here, but had a couple of great nights out in this pub. Friendly bar staff, who helped make the evenings fun and memorable. A bit scarce of teams for the pub quiz, which probably helped us win one of the prizes. Overall a great night out, can't wait to return to see friends, maybe try the food next time?

Having had some not so good experiences with very dry burgers and chicken dishes we decided to play safe with fish and chips which were quite good although the chips were not great. Personal bugbear is the small sachets of sauce that they insist on using. To get a decent amount you have to open about 10 of these each and usually have to resort to using your teeth on them! Why can't they give sauces in ramekins like other places? -Also the environmental impact of these. Although the place had apparently been busy during the day of our visit it was certainly not busy when we ordered, but it still took 45-50 minutes for our food to appear after having to ask about it. When asked, the waitress said that the kitchen staff had "lost the plot" due to the busy day that they had had. Desert took ages too even after some further prompting. Noticed some big splashes on the beam above our table [No 12] that had not been cleaned since our last visit over a month previous. This is a handy eatery with reasonable food and prices but it needs some strong management to bring it under control.

Popped in here for lunch and we were delighted to have found this restaurant. Good value pub food and the portions were a good size. The staff couldn’t have been nicer and were really helpful. We’ll definitely be back. A great find.

Had an enjoyable family meal here recently. Food is fantastic value with outstanding portion sizes. Staff are extremely friendly and we're happy to accommodate any adaptions to children's meals. Will be back again!

Heard there was a new Manager so decided to give it another go since its pretty local.

We held our post funeral function just two weeks ago at the Pullman and were very impressed by the attentive, friendly service of the manager (who had started there that very day) and his staff. Nothing was too much trouble, the venue was clean, the food was good as were the drinks and we would have no hesitation in returning albeit in happier circumstances.

First time back under new management got to say all the meals purchased we all enjoyed. The menu lots to pick from and very fairly priced. Improvement from the last time i visited. Credit were credit is due going back again very soon

Visited for lunch, and were impressed at the value for money given with the generous portions. They provide inexpensive good pub grub from a wide ranging menu. As peace and quiet lovers, it was nice to find that the background music was in fact, background music rather than blaring out, so contributed to a relaxing meal. Only concern was that the decor was a bit dated and could do with a freshen up.

Beautiful pub/Restaurant great food friendly atmosphere. Great staff great food, wide selection to choose from. Or you can just go and have a drink with friends.

Food is basic pub grub. Not the cleanest place in the village. This pub needs attention in a big way. Ok if you want a cheap night out but there are nicer places close by.

Visited before and thought we would try again.. walked in and looked at the menu went to the bar to order.. The staff member at the bar had her back to me and was making coffee so I waited she turned around a few times but ignored me so much so that I thought maybe she isn't taking orders and walked to the other end of the bar to see if there was anyone else.. No there wasn't so I stood and waited till she had finished. I didn't expect her to stop what she was doing to serve me but I did expect to be acknowledged considering she spoke to other people at the other end of the bar. a simple "be with you in a minute" or something similar would have been fine..I work in catering and we are all taught not to ignore customers as apart from being rude it isn't good customer service. Food was average Gammon steak and hunters chicken but would think twice about going back now.

I visited the Pullman at lunchtime and found the food to be tasty and very good value for money. The service was prompt and the staff were very courteous.

He estado aquí un par de veces y la comida es bastante normalita, pero barato. Sin embargo, esta será la última vez. Pedí un filete para ser cocinados rara. Tal vez esperarse cuando fue traído a mi mesa fue totalmente sencillo y completamente seco. No fue parte de rosa o raro. Esto fue después de que nos dijeron que habría una espera de 30 minutos para la comida, aunque sólo había unos cinco o seis mesas con pedidos de comida.

great inexpensive food. good company good choice of food and wine, great for families especially on a summers day

Perhaps bring the only bar in the village doesn't help, but the Pullman Diner needs a little bit of TLC. Not the busiest if places on a Friday afternoon, but staff were friendly and drink prices reasonable. Did not eat so unable to comment on food. Would be more welcoming if it underwent a makeover. OK for a quick drink.

Nice food at a reasonable price. Good range of drinks also at reasonable price. Nice location, friendly atmosphere and good staff. Excellent pit stop for anyone cycling on route 75.

Ordered prawns in batter. They were virtually carbonised and uneatable. Chef noticed that we were struggling and provided perfectly cooked replacements without being asked Fish and chips good. Sadly the usual puddles of urine on the floor of the gents. Staff helpful and attentive and service good but the prawns carbonara should not have reached the table. Despite this we will return as the food is usually good , (as is the service )

This was not my first time here and wont be my last, same menu and probably same suppliers as the Abbots in Renfrew which is best forgotten, Im putting it down to the chef and kitchen staff.Being of the larger appetite I ordered the skyscraper at £8.99 two 6oz burgers, saladonion rings and chips, burgers were good quality Aberdeen Angus type, thick, juicy and taking a lot of eating, I just managed it and was bursting at the seams.The wife had the 10oz steak, rare and cooked to perfection which itself is rare, that's why we were back here, at £9.99 inc fries and topped with the Texan sauce it was delicious.We waited no longer than 15 mins for food, very pleasant staff, good atmosphere, all in all, well worth a visit, to paraphrase Arnie, we will be back.

The Pulmans in Kilmacolm is a warm and friendly establishment offering good food(Brewers Fayre) type of family pub, we have been a couple of times and on each occasion been very impressed, the 10oz rump steak with chips and salad was perfect tomy wife's taste and she's no pushover, the Ocean dish of scampi and fish was excellentand all for about £20 try get that elsewhere!!! Large house wine and a pint of Stella costing only £6.40 - I've been charged that at other restaurants just for the wine.Treat yourself to an affordable and delicious meal in a quiet corner of Renfrewshire.

1st time visitor really enjoyed my visit the food was good and value for money the staff were friendly and efficient.

My wife and daughter any myself were in on Friday 14th October. This place has really hit the skids! Our food was awful. Chicken wings were burned and my wife and I mains were microwaved to death! And the only 2 staff were run off their feet in the busy pub. Awful experience!

I have been coming here for many years now and again on our last visit the food was great value and the service was good aswell. Just a shame that certain ones at the bar area seem to think swearing is a normal thing, no idea why they dont go into the bar were the pool table is and sit there. I know many people who don't go there just for this reason alone.

Being a visitor to port Glasgow a few times a year I always make a point of coming to this great place for a drink... This time however I came back and had food and was not dissapointed... Can't complain about a thing great atmosphere staff was welcoming and the food was delish ... We met up with family that regularly visit for food and drinks and they to have not got a bad word to say ..Thumbs up and see you v soon

We have been going here on a weekly basis,and are always made very welcome.Food excellent cooked to perfection,thumbs up to the chef.Also Donald the manager,who always goes that bit extra to make you feel welcome.

was taken to this lovely (which used to be a train station) quite pub which had a village type atmosphere about it. the baileys sundae ice cream is very highly recommended

Four of us go to the Pulman reguler sice Donald has taked over the management it has inproved greatly. Good service and good food value for money , We will definitly continue as long as Donald stays as manager,.

Can't praise the Pullman highly enough for value for money honest food and drink.We visit once a week and are never disappointed with the food.The new manager Donald, previously worked at the Bishopton Sizzler,and we used to eat there till Donald moved to the Pullman. He really goes out of his way to please the customer.Looking forward to next weeks outing.

Now and again we visit the Pullman for tea. The service is average, this evening they served the adult meals but we had to remind them of the children's meals. We also had to chase up the children's ice creams. The food is cheap and cheerful but not wonderful

The food is a bit hit and miss and orders can be missing items when you recieved them. It needs a good full time manager that actually cares about the place and wants to improve it. It also could do with a deep clean and some tlc with the decor. Some members of staff go above and beyond (Kevin in particular) but others aren't very professional. The language from regular drinkers during the day when families are in trying to dine leaves a lot to desire and wouldn't be the first time I've had to mention to staff about it. I know it's a pub but it also pushes the family dining aspect and I don't expect to hear very loud men swearing so that everyone can hear.

I always take my family to Kilmacolm for a day out and can honestly say I was appalled at the meal we were served. Kevin the shift manager was absolutely lovely and fully refunded my meal. I ordered a simple chilli chicken wrap ... a simple meal and was given what I can only describe as 1 strip of chicken halved and put into 2 wraps with brown soggy lettuce ..... sad to say we will not be back !

We used to go here regular but the quality got very poor. Recently though, we have been a few times and not been disappointed. The food is good, the only issue is sometimes the wait. But decent food at good prices.

My son took me for lunch one Saturday around1pm. There was one, yes ony one member of staff on duty. We had to wait nearly 50 minutes for our food to be served. It was simply awful. I had scampi and chips. The scampi were utterly tasteless and the chips tasted as though they were reheats. I can in all honestly say it is by a measureable distance quite the worst meal I have had in a long time. Kilmacolm is a lovely place and obviously there is room for a decent eating house there.

We went for drinks and dinner on a Friday evening and were told that a chef was off. The staff were all running about trying to serve and clear tables at the same time.They were very apologetic and were quoting 40 mins waiting time for food.Then a large party appeared [about 20 I think] and their booking had been lost!They actually improved on the waiting time and the food was very good apart from one starter which had been "nuked" but was replaced right away.Overall the food was quite good and the staff coped well in the circumstances.Worst thing was that the upholstery was very badly stained and could do with a deep clean or replacement.

This place offers great value for money. Food is very basic pub grub but kids welcome and service is good. Nothing fancy at all but at these prices you really don't mind.

Had lunch here, menu same as many pub chains. However what we had was acceptable. The service was not very quick but the barmaid was on her own & had only been working there for a month (overheard). She could do with some customer service training as she could have been more customer focused while serving rather than looking out of the window or chatting to another customer. Certainly didn't feel very welcoming.

They only sell Pepsi on draught here.But don't worry there's always plenty of coke. Very reasonable prices

Came in here whilst on a drive with my family. Place was clean and the staff friendly and helpful. We opted for the special offer of 2 fish n chips for less than a tenner. All in all I would recommend.

i was in with my wife and two children the overall service was ok but the blonde barmaid and a barman were repeatedly seen kissing and touching each other behind the bar beside the glass washing area. it was very inappropriate and me and my family soon left because even my children noticed what was happening. simply put it was disgusting and we will not be returning. highly unprofessional

Meet regularly in the pullman for coffee and sometimes a drink and sometimes a meal this used to be our local railway station and the co has not retained the old building and the atmosphere is not wonderful however the food is acceptable and the staff are great.

Having dined here before I knew what to expect and as usual the food was quite good but could be criticised for dry overcooked burgers.The service was brisk and quite friendly.Okay for a quick bite but definitely not for the gourmet

Straightforward Menu with lots of special offers at various times of the day.Reasonable selection of beers staff good but the locals are bit noisy at the end of the bar

This is our one and only pub in the village. We do not eat there as the food is not of a good standard.The ladies toilets are a disgrace and need complete refurbishment ie no seat in one cubicle, broken toilet roll dispenser in another, need I say more!The pub interior is scruffy with soiled chairs and carpets so not at all welcoming.When the pub opened in 1992 it was long overdue and was a great place to eat and socialise. The brewery needs to take a serious look at this pub and spend some money to at least make it a comfortable and clean place to meet up with friends.

Not a typical tourist stop. But we were checking out the area my husband's ancestors came from and ended up at the Pullman for dinner. Wouldn't go out of you way for their food, but we had a delightful time chatting with friendly locals at the bar. Early in the evening on a summer Sat the place was full of families. We had a lovely time.

Visited here for lunch and it was your typical pub atmosphere inside. There were so many great specials to choose from. I had the sandwich and drink for 4.95 which included a chicken ceasar wrap and a diet pepsi but there's loads to choose from. My partner had one of the burgers with bacon and cheese on which was probably the best burger i've ever tasted and was quite sad that I didn't order it for myself. Would definitely return here for a meal and a drink in the future!

I have been a regular visitor to The Pullman over the years and sometimes the service hasn't been very good; however there seems to have been an improvement lately and the last visit on 26/6 was a pleasant surprise. The serving staff were friendly, in particulary the waiter who brought our food, and the food came reasonably quickly. The food was tasty and great value for money. I do hope this improvement lasts.

After ordering, our food arrived promptly. Each course was delivered by courteous, efficient servers.Two of us enjoyed two courses and two of us, all three. The portions were very generous- particularly the nachos starter.The fresh flowers on window ledges and general décor provided a pleasant ambience.We'd probably have stayed longer; but the loud music (Saturday evening) prompted us to leave, as we had difficulty hearing conversation.The men weren't thrilled at having to order and pay at the bar (no receipt issued) and collect own cutlery - the only negative.The quality of waiting staff, food and value were very good. Drinks also, were well priced. They also have quite amazing value meal deals on various days.We will return.

Our family went for a celebration/leaving dinner.I have read other comments on the staff and I have to state that they were quite pleasant, especially the waiter who changed our dirty plates quickly and with an apology.The food was quite good but not great, for instance chicken a bit dry and ribs a bit tasteless, nevertheless it was acceptable standard for this type of place.Drinks were good price and on the Wednesday evening we were in there were free drinks with chicken main courses.One gripe I have with this and many other restaurants is the dreaded sachets of ketchup, mayonnaise, etc. They were good quality - Heinz - but why do we have to open them with out teeth????Slightly more upmarket, but not much, put bottles of the sauces on the table or give you a ramekin with them - it would certainly be an improvement.....We would return but not often - maybe once a month

Been here many times good cheap food and drink and the staff are always friendly. My daughter likes the dessert menu. Recommended for a cheap night out .

Ate here last night and was very disappointed.. 4 of us went for a birthday meal and not one meal was acceptable.. I had the lasagna which was tasteless and served with a very unappealing salad . 2 of the party had burgers and one was burnt to a cinder and she was unable to eat it. Staff were very disinterested. I did eat here before and it was ok so don't know what's happened just seems to be a hit or a miss on if you get decent food and service.What pub doesn't have Morgans spiced rum ?? and if you run out you go and buy it till your order comes in. Poor show. We didn't complain because we didn't want to upset the birthday girl but won't be tempted to go back..

Visited here today waited at least 8minutes for waitress to come out of back shop toTake order , face like thunder clear to seeCouldn't be bothered The food was certainly not up to a good standard Not reasonable either Place needs cleaned badly My son used gents toilet no toilet paper That should have all been sorted as it was around lunch time Prison food I guess would have been better Get your act together as the ace is filthy Food not good at all I will never go again

Took girlfriend and daughter for pub lunch for Mother's Day great location great friendly custom and meal was lovely well done staff

Truly the worst experience i have ever had to endure both in a pub and dinning setting.Place was FILTHY, sticky bar, table, dirty glasses and used plates lying everywhere. Outside seating area was strewn with empty glasses and fag ends EVERYWHERE.Food was cheap pre packaged catering trade microwave garbage which incredibly they managed to overcook/burn/blacken.Staff were rude, agressive , hostile and incapable of speaking to each other and customers without swearing. They are clearly bored senseless with their jobs and this is reflected in their attitude towards customers.The blonde haired manageress( i believe her name was Kerry???) mentioned in previous reviews was particularly rude and aggressive when I mentioned that I was not happy with my meal and the service. I had to sit with my partner during the meal and listen to her swearing to regulars about someone who had been in earlier.I suspect the only reason this place is still open is because its the only pub in the village, anywhere else and people would boycott it. I certainly will not be back until it has new staff and a chef who can actually cook rather than just burn everything in the microwave.I really cannot over emphasise this......STAY WELL AWAY !!!!!!

Have been to the Pullman in Kilmacolm many times over the years and was almost always disappointed, bad food, bad service and cleanliness issues but when friends and I had lunch there last week I was very pleasantly surprised. A new menu of good pub type food which not only looked good on paper but was well presented, well cooked and delicious. The staff were on the ball and friendly. I believe there is a new manager to whom I say 'congratulations' for pulling the Pullman out of the doldrums

Had visited this Diner with husband and partner for early evening meal. On arriving the ambience of the Diner was very welcoming, warm and a friendly atmosphere. We ordered our meal and before long we were served with a well presented plate. The value was excellent and would recommend the steaks on offer. Service was fast and we would definitely return, having read reviews before visiting I was a bit apprehensive but found the Diner worth a return visit with family again soon.

I cannot believe the qualify of the food here considering the cost. I met with some friends a couple of Sundays ago and we had a lovely afternoon. The atmosphere was really great, with live music that was lovely to listen to. I ordered the chicken fajitas, which arrives sizzling and hot. The portion size was massive and the qualify exceptional. We also ordered a couple of bottles of wine, which again was great quality at unbelievable prices.

I have visited the Pullman Tavern in Kilmacolm a few times but will never return. The place was filthy with cluttered sticky tables and half eaten meals. I now know why the meals were half eaten - cheap micro waved muck that they have the shameless audacity to claim was prepared by a "chef". The toilets should be closed to the public as they are DISGUSTING and a health and safety nightmare - human faeces lying on the floor of the ladies, no soap and God knows what was blocking the toilet causing it to over flow, This however is not surprising when you consider the hostile, aggressive and argumentative staff that appear to have no interest in being there and cannot hide there contempt for their customers - two blonde woman who actually made a six foot bloke feel intimidated and threatened. The staff of the Pullman are without doubt the worst thing about it, these women should never be in customer facing roles. Vile,

meet up with my family for a meal at the pullman didn't want to park my car in there car park as there was neds hanging about the car park. went in side to sit with my family but found the tabels and chairs where so dirty i had to sit on my jumper then so went to the bar to be faced with the shocking manned staff really checky. will never be back.

After 'discovering' the Sizzling Pubs Group during a recent holiday I decided to check if there were any in my area - for a wee caual birthday meal with my hubby. Found 3 local to me and decided on the Pullman - about 15 mins drive so very convenient. I can honestly say that it didn't let me down. Arriving around 4.30pm there were a few tables already occupied but we had plenty to pick from. Right from the outset the atmosphere felt very comfortable and welcoming. The menu offered good choices of starters, mains and sweets, and varying portion sizes all at fantastic prices. There was also a separate Kids Menu offering child-friendly options. At this point I must also say that the Christmas Menu looks good and the prices are (in my opinion) really good.Ordering at the bar is standard in 'Sizzling Pubs' but this was no hassle. Staff were friendly, welcoming and knowledgeable about everything on offer (including my 25% off voucher lol). We didn't have long to wait for our meal, which was brought to our table along with all condiments, cutlery and napkins, and a friendly "enjoy your meal" from the staff member.The food was delicious, the drinks were reasonably priced and the general atmosphere was pleasantly relaxed. I will definitely be back.