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4.6

Based on 341 opinions finded in 1 websites

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Nº 35 in 234 in Purbeck

Score
OpinionsNoteGoogle3414.6

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Besutiful hotel, great staff and great food but Stayed here a couple of nights ago in room 9, could hear every word of the conversation and tv in the next room and they weren’t speaking loudly. Knocked 4 times to ask them to be quiet (it was after 11:30), called reception to help, no one there. They must know this room has terrible sound proofing and needs to be sorted. Mentioned it when leaving , they didn’t care. Also ordered a chateubriand and got served a fillet which was lovely but was not what was ordered and got over charged for extras. Disappointing , won’t rush back again ,

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ursula rodwell . 2025-05-16

MORE AT Google

Shh, here's another fabulous old-world English hotel, so good. I don't want to let out the secret. Its history goes back to the 12th century, with current buildings for the 16th century. The chef is French and the food was special. I can throughly recommend the knickerbocker glory. I have given the main area of the hotel 4 stars, but I can not comment on the rooms. We went for lunch and did not stay there. The hotel itself looked amazing from the of some very unique buildings, which I wondered would be fantastic places to stay in. I saw a Swan fly past on the river, which was something I'd never seen before. Wonderful

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Brooke Review . 2025-05-12

MORE AT Google

Just a fantastic place with super customer service. I cannot recommend it enough, you have to see for youself!

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Simone “Ippolyte” Ippolito . 2025-05-08

MORE AT Google

had lunch yesterday for my birthday and as always it is such a treat to visit and dine at your wonderful establishment! I have had the pleasure of staying and dining with you a few times & always enjoyed the service from Zoltan and Gille they were such a double act! For the first time I met Christian yesterday and what a fantastic ambassador for your brand! He couldn’t have been more friendly, attentive and professional! Will most certainly be back again soon and thank you for making my big day very special! Best Wishes, Matthew

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Matthew Bennett . 2025-02-13

MORE AT Google

Went for afternoon tea with a friend. Car park at the rear down a narrow drive. The entrance was well directed and level access. Inside it was a homely comfortable welcome. Staff were very polite, welcoming and friendly. There are steps down to the room we were in for tea but there was a level access available. Disabled access wc available. Everything was clean and bright. Tea was amazing, choice of beverages and a nice welcome of mulled wine with a gingerbread man. We had booked a traditional afternoon tea but there is a savoury option. When we booked we were asked about dietary requirements and on arrival staff checked again they had it right. Food arrived beautifully arranged on a tiered stand. Staff explained what was there and flavours. Choice of finger sandwiches (6 different flavours), freshly baked fruit scones with pots of clotted cream and jam, selection of small cakes (5 of each). Staff were attentive and refilled tea and coffee pots without being asked. Food was very good and plentiful....we were offered a doggie bag to take some home as we couldn't manage everything. Highly recommend this for a luxury afternoon tea.

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Fiona Dodd . 2024-12-20

MORE AT Google

Top class restaurant and beautiful old building

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David Wimpress . 2024-12-15

MORE AT Google

Sunday lunch was outstanding in menu choice, preparation and presentation. Staff were extremely polite and helful'

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Peter Jobling . 2024-11-17

MORE AT Google

We had Sunday lunch for my Father's 85th birthday. The staff were very attentive & kind, the food was delicious.

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Michelle Seward . 2024-11-17

MORE AT Google

Brilliant food, rooms, service and gardens. Another visit this year, excellent again. Lunch on patio, delicious dinner and breakfast

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paul beckett . 2024-09-24

MORE AT Google

Went for a celebration lunch. Beautiful location, staff very attentive and friendly whilst remaining professional throughout. The food was delicious, beautifully presented. For the main course we chose tagliatelle and lamb. Portion sizes just right. The rioja we ordered is on our favourite wine list now 😋. Definitely planning a return visit.

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pamela o'shea . 2024-04-30

MORE AT Google

Beautiful setting and high levels of service. As food prepared to order there can be a wait, but quality high when presented.

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David James . 2024-04-28

MORE AT Google

Very friendly, good service, staff very helpful, would recommend x

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christine hughes . 2024-04-18

MORE AT Google

Excellent lunch with friends Friday. Beautiful building, service and food. Not the cheapest but you get what you pay for. We will return to enjoy all over again

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Mark & Janice Handscomb . 2024-03-23

MORE AT Google

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