Based on 1.097 opinions finded in 1 websites
Based on 1.097 opinions finded in 1 websites
Nº 302 in 721 in Canterbury
CUSTOMERS TALK ABOUT DISHES WITH.. old
Opinions
Went to an escape room here that was amazing, a really fun time for everyone involved and we then popped into The Poind afterwards and the service needs a special shout out. Every single person that interacted with us was kind, attentive and seemed to genuinely care of we were having a good time. The food was immense as well, we had the salmon (which was lush!) and the pulled pork (which was a good balance between sweet and bbq-goodness). Great non-alcoholic drink options too!
naomi garrod . 2024-02-16
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Nice bar. Good cocktails mixed well.
Chris Bishop . 2024-02-11
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This was the best Sunday lunch (and I’ve eaten quite a few decades worth) I’ve had in my life. Everything on the plate absolutely slapped, with extra veg and potatoes for the table too. Almost forgot about the cauliflower cheese side that was gorgeously caramelised wasn’t a watery bland mess like you get in a lot of places. Add in friendly service and a quirky converted police station cell as a private dining room and we left very happy. Looking for Sunday lunch in Canterbury? Book yourself in for an afternoon in the drunk tank!
Gary Baxter . 2024-01-28
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The escape room is off it head highly recommend. My man Hayden is a legend. Can’t wait to be back
Sp banter . 2024-01-08
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Went in there for cocktails and you couldn't even taste the alcohol in very disappointed and very expensive
Steven O'Mara . 2023-12-31
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We went for the Christmas tapas and ordered a festive sharing board plus a side of the parsnips and carrots. Everything tasted so good, especially the beef filled Yorkshire puddings. I don't know if you can see in the photo but the pibs were slightly anemic for my liking and I would have liked them a bit crisper, also the carrots and parsnips were a bit hard. But apart from that, flavour on point and can't beat the service, they were straight to your table when you press the button! Would come back again to try their normal menu!
Lilly Collier . 2023-12-29
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Yeh, I kinda like it. The whole QR code ordering means you don't have to speak to actual people. I guess there's merit in that. It's an awesome space. The glass wall looking out at Wetherspoons like royalty looking out of the palace is amazing. The atmosphere is random, bit of you go with a crowd, then you only have yourself to blame for being disappointed. Bogs are in great nick. Yeh, go there if you're wondering what to do next. And it's lateish.
John Crook . 2023-12-28
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NOT dog / customer friendly. I came here yesterday evening for catchup drinks with friends. I was here with my dog louie and friends last year, this year they say they are not / have never been dog friendly. About 6 staff on and everyone then ignored me
Elisha . 2023-12-24
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Had our work's Xmas do here. About 13 of us. We had our own room and waitress. No problems, no waiting, very good service. Excellent starter of ham, egg and chips! Turkey roast dinner lovely.
Gerry Aitken . 2023-12-16
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Was quite disappointed with the venue, especially as the work Xmas party was being held in one of the rooms. Very pricey drinks, the food was OK, but not worth the cost of it, and the room we used was so cold that some guests had to don coats throughout the evening.
Kevin Rackham . 2023-12-11
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From the moment I walked in I was treated like Royalty! The Service was quick! The food was incredible, well presented and just the right portion size! The 3 Course Meal was such a bargain and tasted soooo good! I will definitely be coming back for more!
Kim Woolsgrove . 2023-11-26
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I was a Sunday roast virgin and I had a terrible experience for my first time of having it. I ordered for beef and the texture was like beef crust with super salty and burned flavours. No words can describe how disappointed I was.
Irene Pinondang . 2023-11-06
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We did the crime and punishment lab escape room and Bob was absolutely brilliant, very knowledgeable on the building and made the whole experience really exciting / fun - will be back !! :)
Tegan Watson . 2023-10-31
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Ambiance un peu froide, cuisine correcte, prix assez élevés. L'intérêt de ce lieu est de se trouver dans la dernière porte de la ville encore debout. Petit musée sympa au-dessus.
jean-Philippe ETCHEBARNE . 2023-10-30
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A beautiful place and settling but sadly twice I have been over charged without an offer of a refund,unless I email Neill the manager !!!!!!!!?
Sienna . 2023-10-26
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Great service, charming guys at this handy pre-theatre bistro-pub in the old police station, pound and - group dining even here! - the scrubbed and upped police cells. Lovely blasted brick details and creative glass ceiling use of old police photo. With so many corners out of waiter view, they can be 'summonsed' by push-button. A pleasant, slightly loud diner.
Christiana Bryan . 2023-10-18
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Delicious Sunday lunch. Thank you for a nice lunch and great service 👍
Caroline Hill . 2023-10-08
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Another place gone cash free, which caused a major problem when they didn't give us any alcohol in a dink that was supposed to have it. I just asked for a replacement drink, but No that would not work as it would mess up their stock, refund then have to buy another drink, ridiculous system that takes forever to get served and the atmosphere was like a morgue. I know this used to be an old prison, I didn't expect to feel like I was in one.
Daniel Knapp . 2023-10-08
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Sunday roast was amazing Delicious Beef, veg and side sauces Really looked after my son 100% recommended and would come back ( Every time we return the food is always spot on )
peter eyre . 2023-10-08
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Fun place for party treat, food was good ..maybe like a few more top of the range choices but otherwise very enjoyable
jean boddy . 2023-10-02
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Great drinks , great vibes. Very good night out ib the high end bar, 🍺 cocktails are amazing.
JeFF Lo . 2023-09-23
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Friendly service and very nice areas
Ray Poly . 2023-09-21
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Great place shame they don’t accept cash
Scott Beaumont . 2023-09-19
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Nice relaxing place to go for a ice cold cider by the river after a walk through the town and park
David Lovegrove . 2023-09-06
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Went there in the afternoon for tapas. Staff were great, really helpful. We used our free entrance to the museum and got a free meal for our child. The food was fantastic!
James . 2023-09-02
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Lovely venue, food always delicious, expensive but worth it. Be careful of the service charge when ordering through the app and not a human, can rack up the bills pretty fast
George Archer . 2023-08-22
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Sat outside for 30 mins after seeing a person serving who told me to sit down and he would come take our order. Then 3 people were serving and none of them had eyes big enough to see that I needed serving. Even though 1 employee saw and told me what to do. Terrible service.
phil newland . 2023-08-16
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Wow, such a great place to visit. We sat in a cell all on our own and ordered drinks. The staff were nice and friendly.
Nathan Harding . 2023-08-11
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Normally I would not eat at a touristy spot, but this was recommended and it suited our day and I’m very glad I did! Really impressed by the food! And drink selection is good. Lots of gf/df/vg/af choices. We had kids fish and chips (free with a meal during the day) and very good with a nice house tartare sauce, the beef burger, chicken burger (unreal), and Cajun chicken salad. The pardon peppers were perfect (after we added a bit more of their flaked salt). And nice olives. Would totally recommend and get why some friends said we should eat here. Clean, nice decor. Very nice thank you!
Jane Campbell . 2023-08-11
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Open till 2am and the staff are very polite. Please note its table service and they don't take cash its card only.
Christopher Harris . 2023-08-01
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Great lively place with deliviius Tapas
David Acton . 2023-07-31
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Fantastic place, really querky inside. Great cocktails. Love the table service. Definitely go again
jan young . 2023-07-26
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Love the outdoor seating and new table order service.
Emma Hopkins . 2023-07-13
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Great service very friendly bar staff, escape rooms are fun, perfect for cocktails and great wine highly recommend when you visit Canterbury🍸
Clare Millett . 2023-07-12
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I really enjoyed my delicious lunch here. Flavours were tantalisingly different from what was on offer at other lunchtime venues. Top that with warm and welcoming professional wait staff made for a very pleasant dining experience. Can highly recommend! Well done, keep doing what you do so well!
Ms Shellsa . 2023-07-07
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Never really felt comfortable there. The tapas are a rip-off. I won't go there again.
Eric Anderson . 2023-07-05
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Great staff nice place and enjoyed my drinks
Boo . 2023-07-03
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Wonderful experience with a new tapas menu which was a delight. Enjoyed our host’s friendly, helpful attitude and also the added bonus of the museum tour included with lunch.
G B . 2023-06-29
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A little expensive imo but somewhere for Special drink while in Canterbury
Jonathan Jewitt . 2023-06-17
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I like this place even if the drinks are over priced.
Stewart Jarrett . 2023-06-11
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Writing this review after two separate incidents with the same security guard. English, dark hair and beard - extremely rude and speaks to people like they’re beneath him. First occasion was last year when a group of 6 of us (couples) went out and the men were not allowed in for bogus reasons. Thought we’d give it another go recently and our friends were told to be respectful of others because they were DANCING in a bar - god forbid. Won’t be returning after these two incidents because of that one security guard. Rest of the staff pleasant but he is just awful.
Emma Scott . 2023-06-06
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Good food. Lovely staff. Building is brilliant
Ĺezley Goodridge . 2023-06-04
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Really cool bar. We had a 'police cell' to ourselves. Original features. Great cocktails.
Helen Byard . 2023-06-03
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這次我們三個人點了兩個羊排一個牛排味道不錯,還有加點的烤蔬菜, C P值算蠻高的
aga . 2023-06-01
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Went for a "Quick" drink. Decided to order from qr code as the server disappeared and ordered very expensive drinks, a was service charge was added and drinks still took 20 mins or so to come. Was a shame as previously had a delicious roast and great service
Emma Morgan . 2023-05-27
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Nice Burger and a free ticket for the West Gate Tower View Point 👉 15 GBP for a burger, little bit more expensive than in Germany.
Christian Lindner . 2023-05-26
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Jedzenie smaczne. Obsługa taka sobie. Lokal nie za bardzo czysty.
Monika Kryszak . 2023-05-21
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Unique place , worth a visit, extremely friendly
Steven Cox . 2023-05-08
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This unique restaurant is an excellent lunch spot with a fab view. Our meal was a fun experience, and both chicken and beef burgers were delicious. We especially loved the novelty of the service buttons (but won't spoil the surprise for anyone). Would highly recommend, and you get free entry to the museum with your receipt too.
Laila . 2023-04-25
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It's like it has returned to being a prison. Escorted in, assigned a table which you can't move from and not allowed to even go to the bar. Pointless place.
Tom Houlton . 2023-04-16
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Amazing views of Canterbury, escape room (with a brilliant and enthusiastic gamemaster who clearly took great enjoyment and pleasure in his job) and then an amazing meal in Cell 4. Was particularly impressed with our attentive and friendly waiter. Unfortunately I can't remember his name but there's a picture of us so maybe he'll remember us.
Benjy Magic . 2023-04-13
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One of the best Sunday lunches I’ve had. Kids eat free with a paying adult too, so great value for money. Great service and great food. Will definitely be coming back.
Zoe van der Linden . 2023-04-10
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Great ambience. Cool and classy establishment. Friendly staff. Good selection of cocktails.
Tom Nicholas . 2023-04-07
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We had a very enjoyable food experience. The staff and crew are very friendly. The place has an interesting history.
Mayumi Vianzon . 2023-04-02
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Amazing concept and I was immediately impressed with the building and decor. Although we had to queue briefly to be seated the front of house staff were very nice and professional. Couple of things that made the experience not so great. I ordered a rare fillet steak which comes with chips and a side salad. My brother ordered a medium rare fillet steak. My brother in law ordered a chicken burger. Our food arrived promptly however my steak was done as a medium and my brothers looked rare. My brother had his coated int he smoked butter and I ordered a peppercorn sauce so it’s not as if we could swap and besides he orders a medium rare. My brother decided to eat his anyway but I decided to ask the staff to send mine back. The waitress took it and then came back to say that it was in fact rare. I’ve eaten many steaks in many restaurants it wasn’t rare. I sent it back and said I wanted another with a different member of staff. By the time my new steak arrived I’d pretty much eaten my chips and side salad (which was probably the best part of the meal because it was so tasty) and so had the rest of the table. Except my brother in law found a hair in his fries. We didn’t say anything as at this point we just wanted to get out of there. The music also was way too loud for a restaurant. We love our music but it’s sometimes nice to have your food And a conversation without having to shout. We asked for the bill but we just got the waiter with a card payment machine so we didn’t get an itemised bill but he told us that they had taken the discretionary tip off the bill. Gee thanks. This place could be amazing just a few tweeks and definitely some guidance for the chef especially when it comes to food hygiene and waiting staff that do not question a customer when they are not happy.
Emma Von-Ellson . 2023-03-26
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Was very nice and friendly. With 10%discount visiting the tower. Or seems had meal here can visit the towner for free. Had many Cocktails choice all classic and tried Long Island iced tea was so lovely.
运建晶 . 2023-03-23
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Such a cool atmosphere, loved the cell rooms. Greeted by a really friendly and helpful guy on the front desk. Nice selection of cocktails.
Jennifer Austin . 2023-03-22
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Had the roast beef dinner and it was absolutely stunning. Very friendly and attentive staff. Highly recommend that you come here.
Jonathan Mark . 2023-03-21
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We had an amazing cocktail master class with Holly! She was so professional and a great laugh - can’t recommend enough!!
Ella Bradley . 2023-03-18
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Was alright but food was pretty bland
Miles Blanshard . 2023-03-04
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Stunning bar, great view, good drinks.
Stefano . 2023-02-18
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Lunch today. Super food and location, good value but best of all the young man / greater. Professional, friendly, inclusive, exceptional. Super lunch.
Anthony McBride . 2023-02-05
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На ключово място с изцяло остъклена фасада и отлично и бързо обслужване!
Konstantin Burdinyashki . 2023-02-05
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Visited here twice during our visit to Canterbury, absolutely beautiful seating area by the river and a stunning building. Inside can feel a bit less exciting but still a lovely place to stop after an exhausting day of sight seeing. Had a lovely set of drinks and chips on our second occasion.
Georgia Miles . 2023-02-04
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Fascinting venue - and best service jn the city.
Stewart Ross . 2023-01-27
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Busy on a saturday, but service is good. And it's a cool place to grab a drink. Not cheap though
Lee Stone . 2023-01-22
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Great Bar with great refreshing Cocktails 🍸 Cheerful Staff and a comfortable atmosphere. ☆☆☆☆☆ 👍🏼😁
Karin Smyth . 2023-01-15
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Ordering via app was harder than it should have been. Couldn't get on wi-fi using QR code on menu.
John Siddle . 2023-01-10
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Quite possibly the best service we have had on our trip to the uK. Warm, welcoming, accommodating of our kids. Worth a visit!
Annie Mitchell . 2022-12-23
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We went for a works do and rented the Karakoe room and purchased a couple of drinks packages. Honestly the best value for money in a fantastic setting. The staff are just brilliant and the food is gorgeous and good value. Absolutely 💯 recommended and we will definitely be going back 🥰
Julie Sharp . 2022-12-20
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Great cocktails amazing unique atmosphere
Tom Sidney . 2022-12-20
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We hired the guard chamber for a private function and it was a fantastic evening. Luke and the team were amazingly helpful. We had our own private bar and toilets and the room was charming, good size and also had a projector we could use if needed. I would highly recommend for any private function, birthdays, party’s etc. We would defiantly hire again and will be returning! Thank you to all the staff for your help in setting up and accommodating us x
Emma Kidd . 2022-12-14
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Menu seemed a bit simple so didn't eat there and cocktails were not by any means cheap hence 4 stars but nice for a quick drink after the escape room experience.
Kirsty Tolson . 2022-12-13
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Wonderful atmosphere and service
Fernando Repulles . 2022-12-13
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Food was delicious but sitting near the entrance isn't advisable,especially when it's freezing cold outside🥶. Can definitely recommend the sharing platter for 2,was lovely.
Nikki Lewis . 2022-12-12
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Great vegan food and drinks, good atmosphere, did one of the escape rooms, was fun and inventive.
Krishan Parmar . 2022-12-04
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Great place for a drink, good music, all the staff were very welcoming and it's set in a great location.
Linda Hayes . 2022-12-02
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Excellent service, love the vibe.
Elizabeth Rose . 2022-11-13
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Fantastic place thanks you for giving me a guided tour of your bar thank yiu
lesiel lotte . 2022-11-06
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Staff were very helpful and the place itself was very quirky.
Vicki Shone . 2022-10-31
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The service here was very prompt. The manager, Sophie, I think, and Emily were very cheerful and helpful and a credit to themselves. The cocktail and burger were excellent. Will definitely be returning.
Jenny Tulls . 2022-10-31
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Lovely space, table service was nice but felt we couldn't move around the bar...
James . 2022-10-24
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Omg, the food was absolutely beautiful and the staff were super friendly! We are coming back to celebrate a birthday in October, this place is great vibes! Did the Comms escape room too which was great fun - the host was fantastic and added plenty of atmosphere to the event! Great fun, would highly recommend!!
Helen Birkby . 2022-09-29
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The best restaurant I’ve been too in 28 days of UK touring. Steaks , pasta drinks all first class , great service only problem I don’t have time to come back again.
Robert Hunter . 2022-09-22
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Great place, but way too expensive. 4 cocktails for £40 taking g advantage of being one of the few places open and the probable intoxication of prospective clientele
George Stephenson . 2022-09-19
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Good karaoke night on a Wednesday! 5 stars is it stayed open longer 👍
Steve Hancock . 2022-09-15
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Great lunch and service was excellent. We had 2 course set menu options. I did enjoy the Kent bubbles
Terri Biskupek . 2022-09-07
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Anytime I’m in Canterbury, I’m here at the end of the night because of how amazing the drinks are. It is a MUST GO!
Chad Davies . 2022-09-07
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Nous avons bu un verre dans cet établissement, très sympa car c'est un endroit moderne dans une ancienne prison de police. Bel endroit !
JF de Kriek . 2022-09-03
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Antigua cárcel, reconvertida en restaurante, coctelería,etc. De los mejores fish and chips de Canterbury, impresionante y bonita ciudad, para disfrutar en ella unos días.
martín yagüe . 2022-08-10
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Nice place food exceptionally good👍
Wendy Lee . 2022-08-05
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Great cocktails!!! Plus, my mum dropped her phone in the river and they even went in and got it for her
Jasmine Graham . 2022-08-04
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Amazing place, staff very friendly and ensure you are well looked after. Great selection of drinks and the food is amazing. Escape rooms are well worth playing too.
Daniel Kelsall . 2022-08-02
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My partner and I went for dinner and drinks at the pound! I had the best day and ended up staying for the evening! The food was wonderful and the staff very friendly and attentive! Great atmosphere and huge variety of drinks! Loved it will definitely be back!
Laurie Larcombe . 2022-08-02
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Let down is an understatement. I suffer from serious food allergies so informed staff of these when ordering the fish and chips, which are marked DF (dairy free) on the menu. I was dining with someone who is intolerant to dairy and they also ordered the fish and chips. I asked the waitress to check with the kitchen as my allergies are severe, which she did and confirmed there was no dairy in the meal. When our food arrived I double checked to be sure there was no dairy, which staff said once again, there is definitely no dairy. Half way through our meal I was interrupted to be informed that there was in fact dairy in the crushed peas! I am fed up with the incompetence surrounding food allergies. They are serious and must be treated as such. I hate being that person to triple check with staff that my meal is safe for me to eat, however I am proved time and time again that even by doing this, serious errors are made which could one day prove to be fatal! Trading standards have been contacted regarding this huge incompetence and given the menu is incorrect Read less
Daniel Bundock . 2022-08-01
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Good selection of non alcohol cocktails
Suzanne Holt . 2022-07-30
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An old gaol converted to a bar & kitchen. Quirky idea that will appeal to the curious side of everyone. The old cells have been converted to booths. Lovely cocktail list at reasonable prices and you order at your table.
Cindy Gavin . 2022-07-26
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Extremely good place a must visit, the escape rooms are fantastic
John Ambrose . 2022-07-09
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Great atmosphere, especially love the private rooms for group drinks. Friendly staff too. Good selection of cocktails.
Rahul Mehta . 2022-07-01
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Today’s visit at the pound… I received the friendliest service from Natalie and the bartenders. They had lots of cocktail knowledge and managed to stir me up a lovely rum old fashioned. Every visit at the pound has been 10/10. Staff, food and drinks are always amazing. Thank you very much for your hospitality and knowledge, keep doing what you’re doing guys! Smashing it ❤️
Abigail M . 2022-06-30
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My partner and I came here for Valentines Day. We had a really nice time, the food and drinks were lovely. The staff were friendly and welcoming. We were served by Jaime. He was very tentative and mad
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Don't accept cash, I'm serious acc dead in there
oldDon't accept cash, I'm serious acc dead in there
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oldWonderful highly recommend this place
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