The Plume of Feathers in Epping Forest

This is a lovely friendly family pub. The staff are excellent. Chef Alex is great. Great place to come to

The best pub in Loughton and Essex in fact. Great food and friendly service from the the team. Recommended to all my friends and family.

Lovely pub with stunning decor. Delicious food for a great price, plenty of space, great atmosphere and the best staff!

Came here with family and had a wonderful time. Great service from Naomi and the team, who were very helpful and polite. Everything we ordered was lovely. Thank you

This pub is super underrated! Staff are great and friendly, drinks are very well priced and food is good value. We will be back next weekend!

Verry nice pub. Lovely staff and great food. I would deffinetely recomend it

Best place for a good meal and delicious food. Great atmosphere and really nice staff.💯

We were potentially a difficult party of 6 (Originally booked for 5) together to celebrate my husband's 75th birthday. Among us were 2 vegetarians plus 2 others who had chosen the same vegetarian option. I rang through our orders at lunchtime for our 5.30pm meal and I was glad I did because only 2 of the vegetarian meals were available. The 2 other guests then chose something else. I also mentioned that one of the party had to drive to Bristol that evening. Finally, I asked for somewhere quiet to eat as I have a hearing loss. I could not have asked for better service. It was a busy Friday night but we had a reserved table as far away from noise as possible - not silent but quiet enough for me to hear. It felt as if the staff had been just waiting for us to arrive. Our lovely, hot food was at the table almost as soon as we sat down. They had obviously set aside their remaining the 2 vegetarian meals we had ordered especially for us. Because we were served so quickly, the Bristol bound guest was also able to have a sweet, something he enjoys but had thought he would have to miss as he needed to be on his way. In all a very enjoyable meal. Thank you, Plume of Feathers staff. (Sorry about the 4 stars for atmosphere. The 'Plume' was busy so a little noisy around the bar when ordering drinks and sweets.) ADVICE TO OTHER CUSTOMERS: It's well worth booking a table and ringing through your meal orders. It worked well for us. Barbara Harrison

Really nice atmosphere. Loved the food. Amaizing service

The quality exceeded our expectations, and the service was outstanding. Everything was handled professionally and efficiently. I highly recommend Plume of Feathers to anyone looking for top-notch service. Will definitely be coming back!

I came here a week ago with a friend and I have to say the hospitality and customer services was top notch. Naomi was very welcoming and recommended burgers and chips. It was one of the best experiences I have had a pub in years. my friend went for the pie and gravy with chips. I am considering to hire the pub out for any future events

I really enjoy going here. Food is lovely. Atmosphere is great. So many seating options. Food and drink is great for a budget but still fancy enough for a date night.

Good food, amazing atmosphere. Thank you Alex for looking out for us!!

Naomi is my favourite bartender at the plume. She has already made such a huge difference to the venue like she did at the Stag and Hounds, she’s patient, helpful and brings a very very good atmosphere to any venue she works at. She was very accommodating on our visit to the plume, we will be back especially because of Naomi!!!

lovely friendly bar staff, lovely environment, always a good time!!

Such lovely food ! Great service .

Lovely food and drinks. Had a great time 👍

Great service- lady at the bar was lovely I think her name was Naomi

We came in on Sunday and had a lovely 3 course meal. The Roast was lovely, and the meal was great value. The pub was busy, so we had a bit of a wait for our food, but it was well worth it

A very busy evening . Mixture of people . Manage to find a corner. Service was steady. Enjoyed our chicken wings , scampi chips and beef lasagne We left as quiz evening started.

Great food and lovely welcoming staff. Couldn’t recommend enough

Basic pub with pub grub. Certainly good enough. No complaints at all

Has potential to be a nice pub, unfortunately my dining experience on this occasion consisted of a very dry burger and fries, a pretty good fish and chips for my partner but unforgivably they had run out of tartare sauce, accompanied by two particularly badly behaved dogs loudly barking the odds at each other (the last obviously not the pubs fault). My first, and likely last, visit to the Plume of Feathers.

Alex makes the best food, top guy and amazing chef!

We visited The Plume of Feathers for a Velentines day dinner and found it was extreely busy and very noisy which made our dining experience uncomfortable as we couldnt hear what we was saying to each other amidst the noise. I think it would be better if there was a separate area for dining away from the main bar area. Also some of the staff didnt seem to know what they were doing and it made the sevice very slow.

One of the best pub in Loughton. Great value, good price. Nice selection drink choice. Highly recommend. The team is great as well.

Good location,next to Forrest,ideal for family, good food menu and so good price as well. After refurbishment more busy. And dog friendly.

I came here for a Valentine's meal and have to say the service was very poor and the atmosphere was very loud On the other hand the food was delicious and well worth the price but I feel a lot needs to change before I would return here.

Me and my partner came here and we was very happy with the service. The staff were polite and the food was really nice. Defo recommend if you're in the area.

What a truly remarkable meal i had in the plume . I came in with my family and I could not have been any more impressed if I had tried. The food was cooked to perfection. I cannot fault the chef and the exquisite meal he prepared for the family and I. ALEX I think his name was . I would highly recommend this pub to anyone especially if he is in the kitchen.

I visited this pub and wow the interior is stunning!! The decor and atmosphere was so warming and inviting. I ordered Haddock and chips and was blown away by the presentation, the taste and the quality. I understand the chef, Alexandru, made it. I want to extend my thanks to him especially and the team who made my visit one to remember. I will definitely be coming back.

Great experience at the plume! Would highly recommend this place! Came in with family for a late lunch, the food was delicious, everything we ordered we had, not only did it look delicious it tasted amazing ! We also had a warm welcoming from the bar staff, they were friendly and attentive! Thank you for such a lovely experience! We will be back!

We had the best dinner we ever had. Chef Alex is the best. Perfect service. Pub manager took good care of us. We will deffineteluly come back!!!

Good service, good food I’d defo recommend it if your in the area 👍🏻

Yea, it’s a nice place, it’s a chain but is overall pretty decent. It can get busy so recommend to book The food is good, the Sunday roasts are good but they run out of them fairly early 3/4-ish so get there early. Food in the whole is good. I would avoid the steak though. I had some and it was like eating some old boot.

Run out of Sunday roasts at three PM but just pub grub but ok.

Four of us had dinner here, and each of us thoroughly enjoyed our meals.. Best stake and chips ive had in long time. Compliments to the chef.. He deserves a pay rise..

Had the best night here Friday. Amazing service and the food was delicious! Will definitely be back soon!

Great pub & lovely food. Chef Alex is the best!

We were most impressed by the friendly staff who attended to us efficiently and timely. The food was well cooked and presented which made our visit well worth the while.

Living in this area over forty years we have used this pub since it was a proper pub and witnessed all the changes throughout the years . We arrived at 1pm to find there was no ale available. All four pumps were turned off. The staff appeared to be disinterested about any availability of having any put on. Is this through mismanagement, incompetence or is this pub not wanting to cater for all customers needs? Usually some ales may be out or not ready but to have none is mot acceptable.

Can't answer about the money we spent because we didn't, it was a wake we went to.

The food was exceptional . Beer was ok. I would definitely come back every day , sometimes with my wife

Since Josh has taken over the plume of feathers it has made such a positive impact on the community and also going into the pub. I’d never used to go into the pub but since it’s had a new manager take over it’s drastically change for the better! Me and my wife go into the pub every night on the way home! Such a lovely atmosphere.

Alex is the best chef , food is lovely and serve fast.

The chef Alex’s food was amazing.

As a regular visitor to Plume of Feathers, it’s impossible not to notice the incredible impact Alex, the Kitchen Manager, has on the dining experience. From the moment you walk in, the quality of food, consistency, and attention to detail reflect his expertise and leadership in the kitchen. Alex's ability to craft innovative dishes while maintaining a focus on fresh, seasonal ingredients is truly impressive. Each plate that leaves the kitchen is a work of art, with bold flavors that are perfectly balanced and beautifully presented. It’s clear that Alex has a passion for what he does, and his dedication shines through in every aspect of the meal. What really stands out is his calm, efficient management of the kitchen. Whether it's a busy Friday night or a quiet afternoon, Alex ensures that everything runs smoothly, creating an atmosphere of excellence and precision. The team works seamlessly together under his guidance, which translates into impeccable service and consistently outstanding food. If you're lucky enough to have a dish crafted by Alex, you're in for an unforgettable culinary experience. His work elevates Plume of Feathers to a level where dining becomes a memorable occasion every time. Highly recommend!

Great space for a girly catch up

Went for lunch today food was ok . Didn’t realise it had turned into a dog friendly pub . Maybe a separate part of the pub could be put in place for owners & their dogs if they come for a drink or some food. Not great when your eating and you’ve got dogs everywhere

Went for a works Christmas lunch yesterday, first time ever at this pub. The food was great. The chicken starter was fantastic and it was the best Christmas roast I have had for a long while. Great atmosphere and very friendly staff. Definitely visit again.

Nice relaxing atmosphere and friendly staff make this an ideal place for couples and small groups. I haven't tried the food personally, but there are always people enjoying food there even midweek, which speaks volumes in all fairness. It's a clean, well kept pub that never disappoints and is my favourite place in the area for a quick drink or a nice evening with company.

Food is amazing service is great will definitely be returning

amazing pub lovely food and staff 10/10

I always like the Plume and Feathers, it has a relaxed atmosphere, the staff are friendly and helpful (for instance the young bar girl helped me take my drinks to our table, no-one else was waiting to be served). The P&F has recently been refurbished and now it looks much nicer than before when it was a bit run down. It's a nice place to spend an evening.

Fantastic pub, I just wish the students would order rounds instead of 1 drink at a time.

I’ve visited my fair share of pubs across the UK, but I must say this was by far the most disappointing experience we’ve had. My family and I recently moved to Loughton, and, eager to explore the local scene, we decided to give this pub a try. Unfortunately, we will never be returning. We arrived around 11am, having checked online to confirm that the pub opened at that time. We were hoping to get some food for our young child, but upon entering, we were met with poor service right from the start. We greeted the two staff members on duty—one a young blonde waitress, who was polite and friendly, and the other, a darker-haired waitress who merely looked up, rolled her eyes, and returned to her screen. While I could chalk up the latter’s rude behaviour to early morning grumpiness, it left me wondering why someone would work in customer service if they can’t be bothered to engage with patrons. Things only got worse when we tried to order food. We were told that the kitchen didn’t open until 12pm—despite the pub’s advertised opening time. We had come expecting to order immediately, especially with a hungry little one in tow. Adding to our discomfort, the pub was freezing inside. It’s hard to believe that this was simply a case of the pub needing time to warm up—it was consistently cold, and the lack of any effort to address it was both surprising and off-putting. After placing a relatively simple order at the bar (two drinks, one appetizer, and three mains), the wait began. It took an hour and a half for my lasagna to arrive, and when it did, it was the vegetarian version—despite my clear request for meat. The waitress insisted that I had ordered the vegetarian option, which was simply untrue. When I politely questioned her, she didn’t acknowledge the mistake and instead insisted I had ordered what was served. After requesting the correct dish, I was told it would take another 30 minutes to prepare. At that point, I had lost all patience and declined the offer, which only seemed to irritate her further. Meanwhile, my husband’s fish and chips arrived, though he had requested French fries instead of chips. He said it was the worst fish and chips he had ever had. The batter was soggy, the fish was clearly frozen, and it tasted far from fresh. My son’s mini roast, thankfully, was decent, but by then, the experience had been so uncomfortable that we were eager to leave. To add insult to injury, we had already paid in advance for our meal, but no one offered to refund us the difference for the food we didn’t receive. We had to go up to the bar ourselves and ask for the adjustment. In summary, this was an absolutely dreadful experience. The service was inattentive and unprofessional, the food was subpar at best, and the environment was uncomfortable to say the least. I’m usually understanding as someone who works in hospitality myself, but this experience left a lot to be desired. I can’t help but feel that the staff—particularly the manager—could benefit from some serious training on how to treat customers with courtesy and respect. We will not be returning, and I would strongly recommend others to avoid this pub as well. There are far better options in the area that actually make you feel welcome.

Amazing customer service! Went with my friends for a couple drinks, the refurbishment looks wonderful and cocktails were very tasty and affordable🤪

Lovely pub, I came with my family for a meal. The atmosphere was good, fast service and good food all for really reasonable prices. The staff were all friendly and helpful

Food wouldn’t be the same without Alex the chef

Love the pub, team, service, and beer. Been planning on coming here for ages and it didn't disappoint. Alex is particularly great

Food was amazing, steak cooked to perfection, will definitely be returning

Went on Sunday for a roast dinner.was made very welcome by the staff. The beef roast dinner was outstanding will come again

Came to this pub as it was recommended to us. staff made as welcome we all have roast dinners food was outstanding nice beef thank you

Chef Alex, what a guy! Food was made with love!

Nice selection of drinks, including some lovely cocktails

Just want to say how good amber was behind the bar tonight. A member of staff had gone home sick so left them short staffed (2 staff members) girl collecting glasses was still working hard but had no sign of being in a hurry. Great atmosphere and had a great night. New manager needs to keep an eye on drugs being taken in the toilets.

Go in for a drink at 8.30pm pub closed at 9 no eonder pubs are going bust pathetic

good local nice john smiths -visited again saturday afternoon sat outside in the sun for a couple of "pigs ears" -very pleasant................recently refurbished no john Smith's but still a great pub and even friendlier staff and cleaner toilets timmy Taylor's was a great pint

The food took 45 minutes to arrive, and this was early afternoon so not during busy times! The food was burnt,deffo a place not worth eating at!

Very friendly service and great food. Staff very welcoming and service was extremely fast. Would recommend.

Absolutely loved my visit here, was excellent from start to finish, staff are very friendly and attentive, brilliant pub

Very nice pub after refurb. Friendly staff.

Since the refit it's feels and looks so much better

Each time we have come here to eat the food has been really good and great portion sizes too. Very tasty and good pub grub !and the staff are very polite and helpful. We will be back !

Lovely staff. Decided to try the food again as the roast wasn’t great last time . This time tried the short rib. Very small and cold veg again! Disappointing for the money.

What happened to the roasts! Not fresh, appeared to be reheated but not enough as luke warm. No beef. Chicken was a lump of dry and rubbery meat with bones in. 3 small roast potatoes and a few cold cubes of veg. Freezing in the restaurant but we only noticed this when we got a drink and sat down. Had to keep our coats on. Then people turned up with a dog that was let off the lead and sat on a chair. Totally unacceptable in a place of food. Was there a few weeks ago for the roast and was lovely so took a friend back. Was embarrassed to choose this place to take them.

The service was fantastic and AJ was so nice

Just what we were looking for: good menu and special offers. Atmosphere, quiet with background music, comfortable chairs, only downfall a little chilly,partly due to change in the weather .

A lovely environment with friendly staff, AJ was especially welcoming with great service.

amazing service aj has amazing customer service

I loved the experience. Great service and kind waiters!

Aj was so welcoming great bar team member.

The bartenders were so welcoming and quick , I was served by AJ, a lovely gentleman .

Great food didn't wait long. Perfect chips. We were served by Aj great staff

Dinner for 6 of us last night. The food was good, you won't get better value than the set menu deals. My steak was cooked to perfection. Everything we received was fresh and well presented. You cannot go wrong with the chocolate brownie! The 2 bar staff were brilliant. Friendly, efficient, attentive and constantly busy; whether it be serving customers or cleaning tables.

Great Saturday night with friends.Added bonus of love entertainment courtesy of Kevin Ali Swoosh aka UB40 experience.Good was good too great value.Will be going again for sure.

Standard pub with wide selection of beers and food available which were reasonably priced

We both had the open steak ciabatta both had sickness and diarrhoea for next two days. Steak did not smell good and mushrooms tasted strange.

Outstanding service and amazing atmosphere the manager Josh was so welcoming and helpful with all our needs Will definitely be returning

Having come to our local for the past 3 years disgraceful customer service received. Tge barman was rude aggressive and totally not suitable for a hospitality job.

Used to come here for Sunday lunch a couple of months ago and it was really good but came here after refurbishment and i don't know what they've done to the Sunday roast dinner but it was horrible where's the beef gone and sliced chicken which used to be so good now replaced with dry tough chicken with bones and the vegetables were horrendous what's happened to the lovely roast dinner we used to get won't be going there again

Stunning pub! Absolutely beautiful place to go on a Friday.

Amazing staff! Visited for the first time such a good experience thank you too amber for making my night extra special

Great meal and extremely reasonable

The food has improved massively. It's more expensive now than it used to but it's worth it.

What happened to the menu? Totally disappointed. I fully understand trying to claw back some money on the dodgy refurbishment but seriously, hunters chicken is now a breaded piece of chicken with cheese and bacon on top. Chicken, bacon, avocado salad is awful, two small strips of chicken, two thumb nail pieces of avocado and fatty rind of bacon. Onion rings dont exist anymore, they are onion fries, supposerly, bits of onion, deep fried and dripping in dirty grease. Spoke to staff who agreed, menu has changed and have had alot of complaints. Was honestly a regular in their but not anymore. Staff are lovely and was honestly embarrassed ut not surprised when I spoke to them about my concerns. You really need to look at this as you will loose alot of custom

Nicely refurbished pub. Good pub grub, great service and friendly, welcoming atmosphere. Fun quiz on Thursdays with winner takes the pot.

Went to the newly refurbished Plume and Feathers today, for a drink and roast to say I'm disgusted with the roast that where served to us ...! I was too embarrassed to complain the chicken leg and 3 small potatoes and little piece of veg....I will not be going back. I used to really like the pub. I have tried to telephone the plume twice also left a message no reply from them??

Such a lovely atmosphere, well trained staff, always will return

Good food and atmosphere, would recommend