Based on 1.229 opinions finded in 3 websites
Based on 1.229 opinions finded in 3 websites
Nº 296 in 399 in Epping Forest
Nº 60 of 81 British in Epping Forest
Opinions
Each time we have come here to eat the food has been really good and great portion sizes too. Very tasty and good pub grub !and the staff are very polite and helpful. We will be back !
Amanda C . 2024-10-11
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Lovely staff. Decided to try the food again as the roast wasn’t great last time . This time tried the short rib. Very small and cold veg again! Disappointing for the money.
Dawn R . 2024-10-06
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What happened to the roasts! Not fresh, appeared to be reheated but not enough as luke warm. No beef. Chicken was a lump of dry and rubbery meat with bones in. 3 small roast potatoes and a few cold cubes of veg. Freezing in the restaurant but we only noticed this when we got a drink and sat down. Had to keep our coats on. Then people turned up with a dog that was let off the lead and sat on a chair. Totally unacceptable in a place of food. Was there a few weeks ago for the roast and was lovely so took a friend back. Was embarrassed to choose this place to take them.
Sharon . 2024-09-30
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The service was fantastic and AJ was so nice
Harrison Lamb (Lamby) . 2024-09-26
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amazing service aj has amazing customer service
Sam Rote . 2024-09-26
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Just what we were looking for: good menu and special offers. Atmosphere, quiet with background music, comfortable chairs, only downfall a little chilly,partly due to change in the weather .
LESLEY GILLHAM . 2024-09-26
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I loved the experience. Great service and kind waiters!
Ariel Goldschmidt . 2024-09-26
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Aj was so welcoming great bar team member.
Abby Reece (AbbySBS) . 2024-09-26
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The bartenders were so welcoming and quick , I was served by AJ, a lovely gentleman .
Alexandra Kate Marsden . 2024-09-26
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A lovely environment with friendly staff, AJ was especially welcoming with great service.
Isatta Sonnah . 2024-09-26
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Great food didn't wait long. Perfect chips. We were served by Aj great staff
tony okereke . 2024-09-22
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Dinner for 6 of us last night. The food was good, you won't get better value than the set menu deals. My steak was cooked to perfection. Everything we received was fresh and well presented. You cannot go wrong with the chocolate brownie! The 2 bar staff were brilliant. Friendly, efficient, attentive and constantly busy; whether it be serving customers or cleaning tables.
sheri denwood . 2024-09-03
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Great Saturday night with friends.Added bonus of love entertainment courtesy of Kevin Ali Swoosh aka UB40 experience.Good was good too great value.Will be going again for sure.
FarAway16698313118 . 2024-09-01
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Standard pub with wide selection of beers and food available which were reasonably priced
Krishna Mistry . 2024-09-01
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We both had the open steak ciabatta both had sickness and diarrhoea for next two days. Steak did not smell good and mushrooms tasted strange.
Tina C . 2024-08-30
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Pub is improving . The food was exceptional . Beer was ok. I would definitely come back every day , sometimes with my wife
Joseph Hayes . 2024-08-29
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Fantastic pub! Looks really nice after refurb
Naomi Campbell . 2024-08-27
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Verry nice pub. Lovely staff and great food. I would deffinetely recomend it
alexandru ciobanu . 2024-08-27
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Outstanding service and amazing atmosphere the manager Josh was so welcoming and helpful with all our needs Will definitely be returning
Abbie Taylor . 2024-08-27
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Having come to our local for the past 3 years disgraceful customer service received. Tge barman was rude aggressive and totally not suitable for a hospitality job.
Kelly Hoskins . 2024-08-26
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Used to come here for Sunday lunch a couple of months ago and it was really good but came here after refurbishment and i don't know what they've done to the Sunday roast dinner but it was horrible where's the beef gone and sliced chicken which used to be so good now replaced with dry tough chicken with bones and the vegetables were horrendous what's happened to the lovely roast dinner we used to get won't be going there again
Cathy Mitchell . 2024-08-26
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Stunning pub! Absolutely beautiful place to go on a Friday.
Caitlin Turner . 2024-08-23
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Amazing staff! Visited for the first time such a good experience thank you too amber for making my night extra special
Rebecca Warren . 2024-08-23
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Great meal and extremely reasonable
stuart levine . 2024-08-17
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The food has improved massively. It's more expensive now than it used to but it's worth it.
Alina Gainard . 2024-08-04
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What happened to the menu? Totally disappointed. I fully understand trying to claw back some money on the dodgy refurbishment but seriously, hunters chicken is now a breaded piece of chicken with cheese and bacon on top. Chicken, bacon, avocado salad is awful, two small strips of chicken, two thumb nail pieces of avocado and fatty rind of bacon. Onion rings dont exist anymore, they are onion fries, supposerly, bits of onion, deep fried and dripping in dirty grease. Spoke to staff who agreed, menu has changed and have had alot of complaints. Was honestly a regular in their but not anymore. Staff are lovely and was honestly embarrassed ut not surprised when I spoke to them about my concerns. You really need to look at this as you will loose alot of custom
Connie Such . 2024-07-23
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Nicely refurbished pub. Good pub grub, great service and friendly, welcoming atmosphere. Fun quiz on Thursdays with winner takes the pot.
Sue Ross . 2024-07-20
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Went to the newly refurbished Plume and Feathers today, for a drink and roast to say I'm disgusted with the roast that where served to us ...! I was too embarrassed to complain the chicken leg and 3 small potatoes and little piece of veg....I will not be going back. I used to really like the pub. I have tried to telephone the plume twice also left a message no reply from them??
Christine .mccarthy . 2024-07-19
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Such a lovely atmosphere, well trained staff, always will return
Paige Disney . 2024-07-18
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Good food and atmosphere, would recommend
harry messer . 2024-07-13
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Recent visit to this newly refurbished pub/restaurant was very good. Food, atmosphere and staff really pleasant.
Sue B . 2024-07-12
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Food terrible..wouldn't bring out the birthday cake I bought with me and that was requested in the booking. I was handed it back in the bag. Won't go again.
Renee Taylor . 2024-07-11
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Sadly everytime we come here they have run out of either gammon or mixed grill and certain beers. Surely if you are running out of food and beer items it means you are not ordering enough. A business can only sell what they have in stock. Would come over more as only local, but to go to the bar to order food and be told we have run out of that item is not condusive of encouraging regular business and recommendation. Thanks to management for response. Look forward to visiting again after refurbishment.
Roger Olive . 2024-06-04
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The visit was for my birthday and although we often visit I had looked at all the pub restaurants within a 5 mile or so radius and was impressed with menus so came back to the Plume as the selection and quality of food is great
Rup Morgan . 2024-05-14
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Nice food, could do with a refurb place is looking very tired.
John Allum . 2024-04-25
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Had a lovely dinner here with my family this weekend, Sunday menu was amazing. Staff were extremely friendly and welcoming
Ella L . 2024-04-21
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Absolutely love pub. Was served by a handsome young man named Luke. Brown hair gorgeous eyes. A nose you could get lost in. Anyway good pint from good people
Lukas T . 2024-04-21
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Both mine and the wifes buns were burnt to a crisp, food bland, no flavour and followed by a nice bit off time spent on the loo for us both 🤢
James Wall . 2024-04-01
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Friendly team, great value for the money.Highly recommend.
B2H Gaming . 2024-03-25
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Good service, good food I’d defo recommend it if your in the area 👍🏻
Luke Thompson . 2024-03-25
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Went for breakfast, after a long walk. I arrive at 10.40. Food only artive arround 10 past 11. I was I think the only person there so it was not busy . The girls were nice and they apologised for the delay. Coffe was really good . The food was bad. I had an English breakfast. The tomato undercooked and cold, the egs cold, the mushroom cold . Beans were just a spoon on the middle of the plate. Sausages and bacon were done nice and surprisingly hot. The hash brown was quite cold and undercook. Per total, it's not really a nice experience.
carmen catalina c . 2024-03-16
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Fantastic curry at a great price. All the food looked good and with online discounts, amazingly affordable.
Brian Holmes . 2024-03-15
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Nice pub friendly staff and love food all the team we're working hard . First time in the Plume sat by the fire and to my surprise it was real
Stay27072332948 . 2024-03-12
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Popped in for lunch. After ordering food, we waited for 40 mins and had to go to the bar to ask how much longer it would be. Within a minute, the food came out after the bar person went into the kitchen. All three dishes were luke warm. I couldn't be bothered to say anything as we were all hungry. The pub was really cold, it didn't seem to have any heating on. Won't be rushing back, I'm afraid.
karenwebb60 . 2024-03-09
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Local pub that serves mediocre food at a below mediocre pace. Avoid.
andrius savcenko . 2024-03-09
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Lovely! Amazing staff and great location :D
Willow Lierre . 2024-03-02
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Had a great time with friends. Staff were friendly and welcoming
Janice Fortune . 2024-02-24
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Staff and landlord was very friendly will definitely be returning
Olivia Tegeal . 2024-02-24
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Booked a table here to have lunch after a dog walk nearby. Everything good and typical pub menu, all well cooked and reasonably priced.
Alison Moss . 2024-02-19
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I went for my birthday the meal was really lovely. The staff were lovely. The toilets could do with a bit of a makeover but otherwise we really enjoyed it
Jackie Reilly . 2024-02-13
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Lovely place. Good atmosphere. Nice setting with flame fireplace. Warm and cosy. I recommend here
Mehmet Serhan Akbasak . 2024-02-07
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Absolute dump of a place , filthy, grimy , cob webs every where tables not cleared even knowing wasnt busy, drink glasses dirty , went to the toilet and decided was time to leave, toilets broke , flooded, needs maintenance and cleaning bad , and to top it all off , staff then nibbled at a plate of food which other dinners left . Ember inns should be ashamed of this place
I4289UJscottb . 2024-02-05
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Actually there was nothing great about it, the food wasn’t very good, the table wasn’t cleared in the 3 hours we were there, we were having to clear the tables ourselves. On the whole it was a really disappointing experience.
Susan Edwards . 2024-02-05
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The service is good but the pub is in dire need of refurbishment. Stones missing from the entrance stairs, broken windows, tatty carpet and threadbare chairs just some indication of the state of the pub. Won't be rushing back.
Vince Portch . 2024-01-27
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Jo was great albeit she was very busy..
Mark Wootton . 2024-01-19
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Decent food at a very good price, very friendly and helpful staff. It was not very busy on a Tuesday lunchtime but the customers seemed to be enjoying themselves.
Jeff Bulled . 2024-01-17
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Wow amazing visit today, chef Alex your food was delicious well presented and went down a treat. Will definitely be visiting again. 5 stars
Bridget . 2024-01-13
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10/10 food, can’t recommend Chef Alex enough who cooked our food the other day! Will definitely be returning!
Shelley Kingston . 2024-01-13
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Can’t recommend the Plume enough. Chef Alex never disappoints with his food. 10/10 whenever he’s around🤩
Ata . 2024-01-13
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Good food, amazing atmosphere. Thank you Alex for looking out for us!!
tibor kollár . 2024-01-12
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Food was OK, but Sent back multiple times for being cold 🥶 but other thank that nice pub
Luke Rainbow . 2024-01-12
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Me and the family popped in for lunch The stuff was very helpful The best thing about our visit was the food It was cooked by Alex the kitchen manager. Amazing food keep the quality up!
303tibork . 2024-01-12
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Very nice food, the chicken curry was very good
Kian Pearce . 2024-01-11
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Had a lovely family meal here, chef Alex really looked after us. Great friendly staff, very attentive and made the whole experience enjoyable. Would definitely visit again!
Adam Beesley . 2024-01-10
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I went here with my mate before Christmas and we ordered sirloin steaks and I have to say it was amazing. Very juicy and succulent. I had to call for the chef. Very polite man named Alex. Will definitely be coming here again. Might bring my work colleagues as well👍🏽
stewart bald . 2024-01-10
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Outstanding food and value for money will come again well done to the chef I was told he name was alex
micky paine . 2024-01-09
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I stopped by this delightful establishment with my husband recently. The atmosphere was lovely and we were made to feel like family instead of customers. The food was divine with generous portion sizes. Alex our server made our evening special, he is a lovely warm, friendly man and a talented chef. We will certainly be stopping by again soon.
Dawn Campbell . 2024-01-09
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Prior to yesterday 7th January 24 it was about 2 months ago I and family members ate at The Plume Of Feathers and at that time the food served was excellent. I don't know what went wrong yesterday but apart from the staff being friendly not too much else good to say, pretty low temperatures in the property making it quite uncomfortable, 6 meals for adults ordered 2 arrived and to be fair they were good but they had been eaten by the time the remaining 4 meals arrived. Several meals had certain elements that were not hot enough by some measure. Very disappointed, will go again hopefully it was blip but no more chances after that if it's not good. My spend figure doesn't include drinks.
Trevor Sartin . 2024-01-08
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Coming in on Thursday for quiz … excellent service and good food … nice selection of beers … makes for good evenings
Frédéric Bourquin . 2023-12-29
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Great time! Bartender was cute. His name was Luke. Very buff. Didnt spit in my pint. 10/10
wizardprang1 . 2023-12-27
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These 5*s are for Jo…. Always welcoming and friendly. Thank you x
Rebecca Howell . 2023-12-23
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I came with my family and had an amazing time! Our server Dijle was very lovely and helpful! always there when we needed something!!
Ilgin Berk . 2023-12-23
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We were served by this young lady called Dijle. She was very welcoming and lovely and attentive.
Buket Konak . 2023-12-23
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Food was ok but by the look of these cobwebs it doesn't get a deep clean very often! The pub is in need of refurbishment, very shabby ripped seating also slightly off putting.
nicolalQ5913HD . 2023-12-22
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Amazing food and amazing service mark was very helpful would definitely recommend
Charlotte Cooper . 2023-12-15
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I came in the other day with some friends for a meal and drinks. Was really happy with the quality of food and the quickness of service. I was especially impressed with our server Alex who could not have been more friendly and helpful. Thank you! Looking forward to coming back again soon.
Amanda Dye . 2023-11-27
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Enjoyed a lovely meal and band evening My server was a super star and deserves a raise thanks Alex ! Will be back very soon
NicKarma . 2023-11-26
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Lovely pub, great staff who are happy to recommend drinks. Always a good selection of beers on tap. Decent food for pub grub!
Timothy Sterry . 2023-11-25
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Was very hungry after long day's work. Called in, got table, lemons and straws from previous customers remained on table throughout my sitting and were still there on my exit. Wings burnt, no staff checking in Decided to forgive this as place was lively with a quiz perhaps chef tired? "Ultimate burger" Burnt chips, Burger dry, miserable again nobody taking initiative to take feedback everything "through an app". Atmosphere seemed nice Wish I read the reviews before wasting my money The smashed window glass in the door suggests there is a bigger issue
Daniel Conlon . 2023-11-23
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A top night to be had with great food and staff
Howard Shearing . 2023-11-22
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Lovely pub in a good location, great priced and tasty food!
Daniel hughes . 2023-11-22
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First visit, the food and the service was excellent. Nothing to much trouble. Had a great atmosphere
Anita F . 2023-11-22
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We ordered and paid at the bar big mistake most of the table's hadn't been cleared . Place is a tip in need of refurbishment food was cold and had to be sent back to be reheated won't be going there again.
David Nixon . 2023-11-20
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Very happy with food and drink although not everything was available on food menu
Sandra Thomas . 2023-11-18
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Lovely meal. Comfortable and a cosy atmosphere. Great service by Jo. Thank you.
Karen Pitcher . 2023-11-11
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As always, happy with the food and service and our server Jo was extremely helpful.
penny schroder . 2023-11-11
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Food was amazing by chef Connor would recommend
Raveen Singh . 2023-11-01
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The new hire with the brown hair and the pretty eyes poured me a great pint
Naomi Gray . 2023-10-27
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Great burger and chips. Good atmosphere. Staff were very pleasant, great for a dinner or a night out.
Dominik G . 2023-10-06
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Found this pub just passing by. Great pub food and drinks selection. Food came quickly and was all hot and tasty. Host viktor was very welcoming and showed us around the venue!
dinner2123 . 2023-09-07
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What a lunch. Family visit with quick lunch. Speedy service no waiting time. I ordered from fixed price menu. The fish was lovely and my partner ordered BLT sandwich. Was lovely as well with very great price. Defo back soon.
493szilviav . 2023-09-06
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Fantastic fish and chips on Sunday night. I am highly recommend. The staff is very friendly. Best pub in Essex.
Sightsee62303919050 . 2023-09-05
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Fantastic visit with my family. Highly recommend. The staff is very helpful. Great selection kids food and drink menu with good price.
Szilvia V . 2023-08-29
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Wow is all I can say.WoW great service,great food,ice cold Landlord has done a great job. Will be back again.
Robert B . 2023-08-29
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Lovely locals pub friendly staff great atmosphere food was good great value for money great drink range
Mel T . 2023-08-27
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Booked a table for 14 on a Thursday evening, table was set up when we arrived food order taken everything was avaliable. Food arrived quickly and was all good. Staff did a great job in managing a large group order. Just knocked one point off due to lack of ale choices which does seem a recurring problem at the Plume as we do visit fairly often. As we did go on a Thursday the quiz was underway as we where leaving, we will return to have a go at that (Although at least 2 tables where Googling the answers) Thank you for a nice evening
Kevin R . 2023-08-21
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Nice place with good location. Local shops next to pub and forrest. We just stopped quick lunch. Traditional british food. And good selection drinks.
607n_rau . 2023-08-12
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Fantastic dinner at Plume. Lovely and friendly staff. The service was excellent. I recommend for any parties, occassions.
Edit V . 2023-08-10
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Lovely food and fantastic quiz night. We really enjoyed with my friends. Definitely we coming back. The staff is friendly and provide great service.
B4465NCerikv . 2023-08-08
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Excellent service from the hard working staff. Never too busy to give you that personal touch whilst flying around. Nice drop of beer too
G3728JFgeorgeb . 2021-06-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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397 Opinions
A comfortable branch with plenty of seating, many near with mains sockets. A good place to relax before a walk in Epping Forest.
242 Opinions
A group of us retired Corporate Bankers..all retired, meet every few months for a moan about the state of the country, or anything that takes our fancy at the time..always light heartedly! only two of us made it this time, but we wiil be back..for this is a traditional cozt pub..with excellnt menu and atmosphere: Prces..don't know how they do it and the portions! I had toasted brie on a salad bed..my friend, who lives in Waltham Cross and uses this pub for dining and had recommended, had a ginormous prawn cocktail..both excellent. Shouldnt have had the starter as he suggested the speciality..steak and kidney pie..cooked as it should of old, in a pie dish..enough meat and gravy for two pies, with a lovely flaky pastry top..chips and peas..delicious. I had ice cream fo a sweet, ..2 pints of lager and two glasses of lemonade as wr werr both driving..Top Knotch..Definately come again with friends..Many thanks
47 Opinions
Had an average meal and got completely robbed. Went with a group of three and we all got £100 parking charge on our cars. Went at night when the signs were not marked properly and no staff mentioned the parking on entry. Ultimately this company got the bill paid plus an extra £100 per head on parking fees. I am happy to amend this review if they can make it right. If your reading this now you can assume the above never happened. Be careful of this place as you could leave like me.... Feeling scammed