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3.7

Based on 1.216 opinions finded in 3 websites

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Nº 296 in 399 in Epping Forest

Nº 61 of 81 British in Epping Forest

CUSTOMERS TALK ABOUT DISHES WITH..potatoesfisholdporkcheesesteakroastpieladyprawnonioncookedvegetableschickenmust

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Each time we have come here to eat the food has been really good and great portion sizes too. Very tasty and good pub grub !and the staff are very polite and helpful. We will be back !

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Amanda C . 2024-10-11

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Lovely staff. Decided to try the food again as the roast wasn’t great last time . This time tried the short rib. Very small and cold veg again! Disappointing for the money.

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Dawn R . 2024-10-06

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What happened to the roasts! Not fresh, appeared to be reheated but not enough as luke warm. No beef. Chicken was a lump of dry and rubbery meat with bones in. 3 small roast potatoes and a few cold cubes of veg. Freezing in the restaurant but we only noticed this when we got a drink and sat down. Had to keep our coats on. Then people turned up with a dog that was let off the lead and sat on a chair. Totally unacceptable in a place of food. Was there a few weeks ago for the roast and was lovely so took a friend back. Was embarrassed to choose this place to take them.

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Sharon . 2024-09-30

MORE AT Google

The service was fantastic and AJ was so nice

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Harrison Lamb (Lamby) . 2024-09-26

MORE AT Google

amazing service aj has amazing customer service

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Sam Rote . 2024-09-26

MORE AT Google

Just what we were looking for: good menu and special offers. Atmosphere, quiet with background music, comfortable chairs, only downfall a little chilly,partly due to change in the weather .

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LESLEY GILLHAM . 2024-09-26

MORE AT Google

I loved the experience. Great service and kind waiters!

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Ariel Goldschmidt . 2024-09-26

MORE AT Google

Aj was so welcoming great bar team member.

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Abby Reece (AbbySBS) . 2024-09-26

MORE AT Google

The bartenders were so welcoming and quick , I was served by AJ, a lovely gentleman .

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Alexandra Kate Marsden . 2024-09-26

MORE AT Google

A lovely environment with friendly staff, AJ was especially welcoming with great service.

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Isatta Sonnah . 2024-09-26

MORE AT Google

Great food didn't wait long. Perfect chips. We were served by Aj great staff

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tony okereke . 2024-09-22

MORE AT Google

Dinner for 6 of us last night. The food was good, you won't get better value than the set menu deals. My steak was cooked to perfection. Everything we received was fresh and well presented. You cannot go wrong with the chocolate brownie! The 2 bar staff were brilliant. Friendly, efficient, attentive and constantly busy; whether it be serving customers or cleaning tables.

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sheri denwood . 2024-09-03

MORE AT Google

Great Saturday night with friends.Added bonus of love entertainment courtesy of Kevin Ali Swoosh aka UB40 experience.Good was good too great value.Will be going again for sure.

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FarAway16698313118 . 2024-09-01

MORE AT TripAdvisor

Standard pub with wide selection of beers and food available which were reasonably priced

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Krishna Mistry . 2024-09-01

MORE AT Google

We both had the open steak ciabatta both had sickness and diarrhoea for next two days. Steak did not smell good and mushrooms tasted strange.

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Tina C . 2024-08-30

MORE AT TripAdvisor

Pub is improving . The food was exceptional . Beer was ok. I would definitely come back every day , sometimes with my wife

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Joseph Hayes . 2024-08-29

MORE AT Google

Fantastic pub! Looks really nice after refurb

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Naomi Campbell . 2024-08-27

MORE AT Google

Verry nice pub. Lovely staff and great food. I would deffinetely recomend it

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alexandru ciobanu . 2024-08-27

MORE AT Google

Outstanding service and amazing atmosphere the manager Josh was so welcoming and helpful with all our needs Will definitely be returning

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Abbie Taylor . 2024-08-27

MORE AT Google

Having come to our local for the past 3 years disgraceful customer service received. Tge barman was rude aggressive and totally not suitable for a hospitality job.

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Kelly Hoskins . 2024-08-26

MORE AT Google

Used to come here for Sunday lunch a couple of months ago and it was really good but came here after refurbishment and i don't know what they've done to the Sunday roast dinner but it was horrible where's the beef gone and sliced chicken which used to be so good now replaced with dry tough chicken with bones and the vegetables were horrendous what's happened to the lovely roast dinner we used to get won't be going there again

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Cathy Mitchell . 2024-08-26

MORE AT Google

Stunning pub! Absolutely beautiful place to go on a Friday.

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Caitlin Turner . 2024-08-23

MORE AT Google

Amazing staff! Visited for the first time such a good experience thank you too amber for making my night extra special

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Rebecca Warren . 2024-08-23

MORE AT Google

Great meal and extremely reasonable

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stuart levine . 2024-08-17

MORE AT Google

The food has improved massively. It's more expensive now than it used to but it's worth it.

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Alina Gainard . 2024-08-04

MORE AT Google

What happened to the menu? Totally disappointed. I fully understand trying to claw back some money on the dodgy refurbishment but seriously, hunters chicken is now a breaded piece of chicken with cheese and bacon on top. Chicken, bacon, avocado salad is awful, two small strips of chicken, two thumb nail pieces of avocado and fatty rind of bacon. Onion rings dont exist anymore, they are onion fries, supposerly, bits of onion, deep fried and dripping in dirty grease. Spoke to staff who agreed, menu has changed and have had alot of complaints. Was honestly a regular in their but not anymore. Staff are lovely and was honestly embarrassed ut not surprised when I spoke to them about my concerns. You really need to look at this as you will loose alot of custom

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Connie Such . 2024-07-23

MORE AT Google

Nicely refurbished pub. Good pub grub, great service and friendly, welcoming atmosphere. Fun quiz on Thursdays with winner takes the pot.

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Sue Ross . 2024-07-20

MORE AT Google

Went to the newly refurbished Plume and Feathers today, for a drink and roast to say I'm disgusted with the roast that where served to us ...! I was too embarrassed to complain the chicken leg and 3 small potatoes and little piece of veg....I will not be going back. I used to really like the pub. I have tried to telephone the plume twice also left a message no reply from them??

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Christine .mccarthy . 2024-07-19

MORE AT Google

Such a lovely atmosphere, well trained staff, always will return

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Paige Disney . 2024-07-18

MORE AT Google

Good food and atmosphere, would recommend

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harry messer . 2024-07-13

MORE AT Google

Recent visit to this newly refurbished pub/restaurant was very good. Food, atmosphere and staff really pleasant.

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Sue B . 2024-07-12

MORE AT TripAdvisor

Food terrible..wouldn't bring out the birthday cake I bought with me and that was requested in the booking. I was handed it back in the bag. Won't go again.

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Renee Taylor . 2024-07-11

MORE AT Google

Sadly everytime we come here they have run out of either gammon or mixed grill and certain beers. Surely if you are running out of food and beer items it means you are not ordering enough. A business can only sell what they have in stock. Would come over more as only local, but to go to the bar to order food and be told we have run out of that item is not condusive of encouraging regular business and recommendation. Thanks to management for response. Look forward to visiting again after refurbishment.

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Roger Olive . 2024-06-04

MORE AT Google

The visit was for my birthday and although we often visit I had looked at all the pub restaurants within a 5 mile or so radius and was impressed with menus so came back to the Plume as the selection and quality of food is great

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Rup Morgan . 2024-05-14

MORE AT Google

Nice food, could do with a refurb place is looking very tired.

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John Allum . 2024-04-25

MORE AT Google

Had a lovely dinner here with my family this weekend, Sunday menu was amazing. Staff were extremely friendly and welcoming

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Ella L . 2024-04-21

MORE AT TripAdvisor

Absolutely love pub. Was served by a handsome young man named Luke. Brown hair gorgeous eyes. A nose you could get lost in. Anyway good pint from good people

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Lukas T . 2024-04-21

MORE AT TripAdvisor

Both mine and the wifes buns were burnt to a crisp, food bland, no flavour and followed by a nice bit off time spent on the loo for us both 🤢

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James Wall . 2024-04-01

MORE AT Google

Friendly team, great value for the money.Highly recommend.

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B2H Gaming . 2024-03-25

MORE AT Google

Good service, good food I’d defo recommend it if your in the area 👍🏻

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Luke Thompson . 2024-03-25

MORE AT Google

Went for breakfast, after a long walk. I arrive at 10.40. Food only artive arround 10 past 11. I was I think the only person there so it was not busy . The girls were nice and they apologised for the delay. Coffe was really good . The food was bad. I had an English breakfast. The tomato undercooked and cold, the egs cold, the mushroom cold . Beans were just a spoon on the middle of the plate. Sausages and bacon were done nice and surprisingly hot. The hash brown was quite cold and undercook. Per total, it's not really a nice experience.

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carmen catalina c . 2024-03-16

MORE AT Google

Fantastic curry at a great price. All the food looked good and with online discounts, amazingly affordable.

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Brian Holmes . 2024-03-15

MORE AT Google

Nice pub friendly staff and love food all the team we're working hard . First time in the Plume sat by the fire and to my surprise it was real

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Stay27072332948 . 2024-03-12

MORE AT TripAdvisor

Popped in for lunch. After ordering food, we waited for 40 mins and had to go to the bar to ask how much longer it would be. Within a minute, the food came out after the bar person went into the kitchen. All three dishes were luke warm. I couldn't be bothered to say anything as we were all hungry. The pub was really cold, it didn't seem to have any heating on. Won't be rushing back, I'm afraid.

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karenwebb60 . 2024-03-09

MORE AT TripAdvisor

Local pub that serves mediocre food at a below mediocre pace. Avoid.

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andrius savcenko . 2024-03-09

MORE AT Google

Lovely! Amazing staff and great location :D

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Willow Lierre . 2024-03-02

MORE AT Google

Had a great time with friends. Staff were friendly and welcoming

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Janice Fortune . 2024-02-24

MORE AT Google

Staff and landlord was very friendly will definitely be returning

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Olivia Tegeal . 2024-02-24

MORE AT Google

Booked a table here to have lunch after a dog walk nearby. Everything good and typical pub menu, all well cooked and reasonably priced.

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Alison Moss . 2024-02-19

MORE AT Google

I went for my birthday the meal was really lovely. The staff were lovely. The toilets could do with a bit of a makeover but otherwise we really enjoyed it

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Jackie Reilly . 2024-02-13

MORE AT Google

Lovely place. Good atmosphere. Nice setting with flame fireplace. Warm and cosy. I recommend here

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Mehmet Serhan Akbasak . 2024-02-07

MORE AT Google

Absolute dump of a place , filthy, grimy , cob webs every where tables not cleared even knowing wasnt busy, drink glasses dirty , went to the toilet and decided was time to leave, toilets broke , flooded, needs maintenance and cleaning bad , and to top it all off , staff then nibbled at a plate of food which other dinners left . Ember inns should be ashamed of this place

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I4289UJscottb . 2024-02-05

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Actually there was nothing great about it, the food wasn’t very good, the table wasn’t cleared in the 3 hours we were there, we were having to clear the tables ourselves. On the whole it was a really disappointing experience.

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Susan Edwards . 2024-02-05

MORE AT Google

The service is good but the pub is in dire need of refurbishment. Stones missing from the entrance stairs, broken windows, tatty carpet and threadbare chairs just some indication of the state of the pub. Won't be rushing back.

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Vince Portch . 2024-01-27

MORE AT Google

Jo was great albeit she was very busy..

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Mark Wootton . 2024-01-19

MORE AT Google

Decent food at a very good price, very friendly and helpful staff. It was not very busy on a Tuesday lunchtime but the customers seemed to be enjoying themselves.

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Jeff Bulled . 2024-01-17

MORE AT Google

Wow amazing visit today, chef Alex your food was delicious well presented and went down a treat. Will definitely be visiting again. 5 stars

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Bridget . 2024-01-13

MORE AT Google

10/10 food, can’t recommend Chef Alex enough who cooked our food the other day! Will definitely be returning!

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Shelley Kingston . 2024-01-13

MORE AT Google

Can’t recommend the Plume enough. Chef Alex never disappoints with his food. 10/10 whenever he’s around🤩

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Ata . 2024-01-13

MORE AT Google

Good food, amazing atmosphere. Thank you Alex for looking out for us!!

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tibor kollár . 2024-01-12

MORE AT Google

Food was OK, but Sent back multiple times for being cold 🥶 but other thank that nice pub

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Luke Rainbow . 2024-01-12

MORE AT Google

Me and the family popped in for lunch The stuff was very helpful The best thing about our visit was the food It was cooked by Alex the kitchen manager. Amazing food keep the quality up!

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303tibork . 2024-01-12

MORE AT TripAdvisor

Very nice food, the chicken curry was very good

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Kian Pearce . 2024-01-11

MORE AT Google

Had a lovely family meal here, chef Alex really looked after us. Great friendly staff, very attentive and made the whole experience enjoyable. Would definitely visit again!

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Adam Beesley . 2024-01-10

MORE AT Google

I went here with my mate before Christmas and we ordered sirloin steaks and I have to say it was amazing. Very juicy and succulent. I had to call for the chef. Very polite man named Alex. Will definitely be coming here again. Might bring my work colleagues as well👍🏽

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stewart bald . 2024-01-10

MORE AT Google

Outstanding food and value for money will come again well done to the chef I was told he name was alex

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micky paine . 2024-01-09

MORE AT Google

I stopped by this delightful establishment with my husband recently. The atmosphere was lovely and we were made to feel like family instead of customers. The food was divine with generous portion sizes. Alex our server made our evening special, he is a lovely warm, friendly man and a talented chef. We will certainly be stopping by again soon.

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Dawn Campbell . 2024-01-09

MORE AT Google

Prior to yesterday 7th January 24 it was about 2 months ago I and family members ate at The Plume Of Feathers and at that time the food served was excellent. I don't know what went wrong yesterday but apart from the staff being friendly not too much else good to say, pretty low temperatures in the property making it quite uncomfortable, 6 meals for adults ordered 2 arrived and to be fair they were good but they had been eaten by the time the remaining 4 meals arrived. Several meals had certain elements that were not hot enough by some measure. Very disappointed, will go again hopefully it was blip but no more chances after that if it's not good. My spend figure doesn't include drinks.

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Trevor Sartin . 2024-01-08

MORE AT Google

Coming in on Thursday for quiz … excellent service and good food … nice selection of beers … makes for good evenings

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Frédéric Bourquin . 2023-12-29

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Great time! Bartender was cute. His name was Luke. Very buff. Didnt spit in my pint. 10/10

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wizardprang1 . 2023-12-27

MORE AT Google

These 5*s are for Jo…. Always welcoming and friendly. Thank you x

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Rebecca Howell . 2023-12-23

MORE AT Google

I came with my family and had an amazing time! Our server Dijle was very lovely and helpful! always there when we needed something!!

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Ilgin Berk . 2023-12-23

MORE AT Google

We were served by this young lady called Dijle. She was very welcoming and lovely and attentive.

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Buket Konak . 2023-12-23

MORE AT Google

Food was ok but by the look of these cobwebs it doesn't get a deep clean very often! The pub is in need of refurbishment, very shabby ripped seating also slightly off putting.

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nicolalQ5913HD . 2023-12-22

MORE AT TripAdvisor

Amazing food and amazing service mark was very helpful would definitely recommend

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Charlotte Cooper . 2023-12-15

MORE AT Google

I came in the other day with some friends for a meal and drinks. Was really happy with the quality of food and the quickness of service. I was especially impressed with our server Alex who could not have been more friendly and helpful. Thank you! Looking forward to coming back again soon.

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Amanda Dye . 2023-11-27

MORE AT Google

Enjoyed a lovely meal and band evening My server was a super star and deserves a raise thanks Alex ! Will be back very soon

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NicKarma . 2023-11-26

MORE AT Google

Lovely pub, great staff who are happy to recommend drinks. Always a good selection of beers on tap. Decent food for pub grub!

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Timothy Sterry . 2023-11-25

MORE AT Google

Was very hungry after long day's work. Called in, got table, lemons and straws from previous customers remained on table throughout my sitting and were still there on my exit. Wings burnt, no staff checking in Decided to forgive this as place was lively with a quiz perhaps chef tired? "Ultimate burger" Burnt chips, Burger dry, miserable again nobody taking initiative to take feedback everything "through an app". Atmosphere seemed nice Wish I read the reviews before wasting my money The smashed window glass in the door suggests there is a bigger issue

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Daniel Conlon . 2023-11-23

MORE AT Google

A top night to be had with great food and staff

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Howard Shearing . 2023-11-22

MORE AT Google

Lovely pub in a good location, great priced and tasty food!

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Daniel hughes . 2023-11-22

MORE AT Google

First visit, the food and the service was excellent. Nothing to much trouble. Had a great atmosphere

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Anita F . 2023-11-22

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We ordered and paid at the bar big mistake most of the table's hadn't been cleared . Place is a tip in need of refurbishment food was cold and had to be sent back to be reheated won't be going there again.

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David Nixon . 2023-11-20

MORE AT Google

Very happy with food and drink although not everything was available on food menu

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Sandra Thomas . 2023-11-18

MORE AT Google

Lovely meal. Comfortable and a cosy atmosphere. Great service by Jo. Thank you.

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Karen Pitcher . 2023-11-11

MORE AT Google

As always, happy with the food and service and our server Jo was extremely helpful.

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penny schroder . 2023-11-11

MORE AT Google

Food was amazing by chef Connor would recommend

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Raveen Singh . 2023-11-01

MORE AT Google

The new hire with the brown hair and the pretty eyes poured me a great pint

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Naomi Gray . 2023-10-27

MORE AT Google

Great burger and chips. Good atmosphere. Staff were very pleasant, great for a dinner or a night out.

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Dominik G . 2023-10-06

MORE AT TripAdvisor

Found this pub just passing by. Great pub food and drinks selection. Food came quickly and was all hot and tasty. Host viktor was very welcoming and showed us around the venue!

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dinner2123 . 2023-09-07

MORE AT TripAdvisor

What a lunch. Family visit with quick lunch. Speedy service no waiting time. I ordered from fixed price menu. The fish was lovely and my partner ordered BLT sandwich. Was lovely as well with very great price. Defo back soon.

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493szilviav . 2023-09-06

MORE AT TripAdvisor

Fantastic fish and chips on Sunday night. I am highly recommend. The staff is very friendly. Best pub in Essex.

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Sightsee62303919050 . 2023-09-05

MORE AT TripAdvisor

Fantastic visit with my family. Highly recommend. The staff is very helpful. Great selection kids food and drink menu with good price.

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Szilvia V . 2023-08-29

MORE AT TripAdvisor

Wow is all I can say.WoW great service,great food,ice cold Landlord has done a great job. Will be back again.

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Robert B . 2023-08-29

MORE AT TripAdvisor

Lovely locals pub friendly staff great atmosphere food was good great value for money great drink range

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Mel T . 2023-08-27

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Booked a table for 14 on a Thursday evening, table was set up when we arrived food order taken everything was avaliable. Food arrived quickly and was all good. Staff did a great job in managing a large group order. Just knocked one point off due to lack of ale choices which does seem a recurring problem at the Plume as we do visit fairly often. As we did go on a Thursday the quiz was underway as we where leaving, we will return to have a go at that (Although at least 2 tables where Googling the answers) Thank you for a nice evening

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Kevin R . 2023-08-21

MORE AT TripAdvisor

Nice place with good location. Local shops next to pub and forrest. We just stopped quick lunch. Traditional british food. And good selection drinks.

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607n_rau . 2023-08-12

MORE AT TripAdvisor

Fantastic dinner at Plume. Lovely and friendly staff. The service was excellent. I recommend for any parties, occassions.

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Edit V . 2023-08-10

MORE AT TripAdvisor

Lovely food and fantastic quiz night. We really enjoyed with my friends. Definitely we coming back. The staff is friendly and provide great service.

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B4465NCerikv . 2023-08-08

MORE AT TripAdvisor

Excellent service from the hard working staff. Never too busy to give you that personal touch whilst flying around. Nice drop of beer too

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G3728JFgeorgeb . 2021-06-03

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