Based on 5.544 opinions finded in 5 websites
Based on 5.544 opinions finded in 5 websites
Nº 304 in 399 in Epping Forest
Nº 65 of 81 British in Epping Forest
Opinions
Lily gave fantastic service. Lovely and pleasant. Great breakfast
Casey Baldwin . 2025-01-12
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Nice breakfast, great service from Lily really friendly and efficient 😊
Craig Gallagher . 2025-01-12
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Great Sunday lunch. Delicious food, good portions; excellent gravy! Fantastic service from Barney and Veronica thank you.
Sam Woodward . 2025-01-12
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Lovely Sunday roast, good size meal and very tasty
Michelle Whitby . 2025-01-12
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The food was really nice … once it arrived. They seem to not have enough staff as it took ages for seating , menus , orders made , food arrived, second of round of drinks deserted and coffee to order and then to arrive. This was a on a not very busy Saturday and the staff attending were continually running around.
Paul Sheehan . 2025-01-11
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Great breakfast stop and you can feed the ducks and swans
Perri “Eds” Concarr . 2025-01-10
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Had a lovely meal, the staff, specifically Simon and Callum were very accommodating and helpful especially with any allergies that we had and the food was delicious. Definitely be back soon
Ava green . 2025-01-08
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Natalie was superb. Very attentive and a great host. I’m not being paid for this review
Adam Home . 2025-01-08
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We were served today by our waitress Natalie and she made sure we had everything we needed but also helped us with activating our dining out card it is a shame their is only 5 stars we can award ,will definitely come again
James Englefield . 2025-01-08
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Had a lovely meal at this pub . Our waitress Natalie was prompt at serving us and seeing to all our needs
Nina Nash . 2025-01-06
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Very hit and miss. Some meals are great but it seems there is always one that is not good when there are more than two people dining. It's lovely and close for us and we would eat regularly, well at least once a month if only we could rely on a decent meal every time. The staff are mainly good and the surroundings are lovely. It feels like the meals are pre-prepared/bought in and cooked on the premises rather than prepared and cooked from scratch. I know it's not possible to do everything from scratch but the main meals should be done that way. Some starters and some deserts can be bought in but surely the mains should be prepared and cooked to order!
Janet Mansfield . 2025-01-06
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Lovely looking place well decked , service wasn’t to bad got me seated pretty quick , food was ok large menu with all sorts on it , fairly priced
JT “Jay” . 2025-01-04
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Had a very enjoyable evening, celebrating a friend’s birthday, good food and service throughout the evening. The two main waiting staff, Jake and a young lady, were admirable, and the only minor negative point was that the coffee I had at the end of the evening was a little weak and flavourless. Jolly good overall, I would recommend this establishment.
Tim Fry . 2025-01-04
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I went there new years eve I ordered prawn cocktail which was ok, then my main meal of rib eye steak ( Well done) it was served to me rear to medium I sent it back and after half hour waiting to which all my other party had now finished theirs it come back still very much under cooked disgusting how a chef can't cook steak properly to their customers requirements my desert was apple & mince custard which was cold the the singer was rubbish they didn't clear the table without being asked to do so, I asked to see the manager he never come to see me the evening was a disaster for me and will never return to that pub again
Terry Rees . 2025-01-02
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Had a take away tonight, guess the chef was off. Beef bourgingnon was small, end of day 2 carrots and tender stem, the full meal only covered half a dinner plate, not great. Also had the fish cakes, lacked any flavour and they were cooked to death, very disappointed overall.
Jad Uk . 2025-01-01
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Great service thanks Izzy for sorting our table out
H Smith . 2025-01-01
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Our favourite pub in the area. Very friendly staff, excellent food, dog friendly, really modern decor and very good service.
Markos . 2024-12-31
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TERRIBLE SERVICE-While waiting to be seated with a newborn and young child, no staff member acknowledged our presence. We had to ask a barman working, only to be told that someone would be with us momentarily. Ten minutes later, we were still waiting and had to politely request assistance again before finally being shown to our table. By this point, we should have left. The food took over an hour to come and both the chicken and the beef Wellington were extremely dry. We had to request extra gravy from three different waitresses, to make the meal better, but, unfortunately, the extra gravy never arrived, further highlighting the poor service. We then brought this issue to the attention of the barman, who was dismissive and unapologetic. Throughout the entire experience, he demonstrated a complete lack of concern for customer satisfaction.
brooke barfoot . 2024-12-30
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Had Christmas lunch here today . Beautiful food , we were not rushed at all . The food was beautiful, and there was a lovely Christmas atmosphere. Lovely attentive staff and excellent service from Chelsea Well done all of you , we will back next year
Belinda Wade . 2024-12-26
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Thank you Izzy for wonderful service! 🫶🏼⭐️
Gaew Harrison . 2024-12-25
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Excellent service from Chelsea and food fantastic
Garry Harding . 2024-12-25
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Chelsea was absolutely brilliant today serving us for our Christmas Day meal. Polite, friendly, even helped encourage our youngest to finish her meal before desert. what a real delight to have her serving us today, she is a credit to The Fish & Eels. Happy Christmas Chelsea thank you for making today even more wonderful for us :) xx
Toristoyworld . 2024-12-25
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Christmas Day was amazing, lovely food and service was brilliant. Will definitely be back again. Great value for money.
Debbie Jennings . 2024-12-25
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Chelsea was great and was always at hand when we needed her :)
matt wiseman . 2024-12-25
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Excellent Christmas Day lunch served by Chelsea, lovely food and service!
Gemma Coles . 2024-12-25
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Lovely Christmas Eve dinner served by Chelsea
Emily Farrington . 2024-12-24
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Food was awesome, great fish and chips. Service was good, although the staff didn’t come across very warm though. Maybe having an off day.
Josh Boucher-Jacobs . 2024-12-24
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Chelsea was so lovely, very attentive and amazing. Food was delicious and service even better. Thank you!!
G O . 2024-12-24
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Food was absolutely delicious and the service from Ellice was outstanding. Will definitely be returning soon, will highly recommend to all our friends.
Maisy Hurst . 2024-12-22
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Nice warming feel to the pub, good decor, lovely restaurant, service was good, a little bit on the pricey side but food better than average
Vine Kitchen . 2024-12-22
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Our waitresses, Summer & Veronica were lovely. Very polite and attentive. Summer was new to her job but confident and it’s clear she’ll be very good at her job.
Angela Woodward . 2024-12-22
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Lovely meal, atmosphere good. Really nice place
Nick Yeomans . 2024-12-22
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Excellent service, Veronika was excellent throughout
Tim Howard . 2024-12-22
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Thoroughly enjoyed our meal. The dinner was excellent but the wonderful service we received from our waitress, Lily was remarkable and made our meal.
Pummy Seehra . 2024-12-21
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Had a wonderful boozy brunch served by the lovely Ethan
XGM . 2024-12-20
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Warm and inviting environment. Service was quite slow for the amount of customers in the pub. Food was okay but pricy. Would be nice to see an actual lunch menu at more competitive prices . If we had more time we would have chosen to visit one of other local pubs .
Lee Parker . 2024-12-19
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Summer our waitress was friendly and helpful Meal was delicious
Lindy Weedon . 2024-12-19
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Natalie was excellent and very helpful!
Ben Ager . 2024-12-16
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The food was good, the service friendly and attentive.
Barry Goodall . 2024-12-16
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Really pleased with the food and service. Lovely evening, waiting staff good and served by Ethan
Jacqui Barnard . 2024-12-16
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Yet another visit to this beautiful pub. We were served by Jess with efficiency & her lovely smile. We had the Christmas menu. Mine was a veggie Wellington with all all the works. My friend had the steak. We enjoyed our meal.
Ila Bell . 2024-12-16
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Ethan and the staff were top notch, looked after us and my 2 week old baby in a perfect little cubby hole table over the christmas period, felt really nice!
Glister Services . 2024-12-16
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Lovely riverside pub and restaurant. Excellent service.
Linda Sams . 2024-12-16
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Lovely food - Natalie was great - would definitely come back.
Michael W . 2024-12-16
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A great place to stop for lunch, the roast was out of this world ! Michelle was great 😊 will be back
alex winward . 2024-12-15
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Excellent food. Really lovely service. Our waitress Elise was super friendly and considerate and great with the team little kids with had with us. Would recommend and will come back. View by the river is lovely too, real fire and good background music.Great spot.
Claire . 2024-12-15
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Had a lovely meal ..roast beef was gorgeous and great service from michelle well looked after
Terry Domican . 2024-12-15
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Fantastic lunch - festive menu gets top marks as does Izzy our lovely waitress.
Anita Rattigan . 2024-12-15
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Lovely food and Michelle was amazing host and so helpful. Thank you.
charlene jones . 2024-12-15
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Our waitress Michelle was amazing. Very friendly and helpful. Food was delicious and service was fantastic. Definitely be back
Danielle Smith . 2024-12-15
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Very good service from Michelle today,very friendly & excellent info regarding allergies,very happy & food was top class👍🏻
Chris Whitman . 2024-12-14
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Amazing, amazing, amazing. Food was spot on will definitely be coming back. Thanks to Emma and Michelle for the brilliant service.
Dean Parnham . 2024-12-14
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One of the nicest meals we’ve had in a while. The food was amazing and the staff really lovely! Big shout out to Michelle and Emma. Thank you x
Keeley Adams . 2024-12-14
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Food was lovely Michelle was fabulous
dylan gosling . 2024-12-14
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Michelle was a 10/10 waitress. So attentive & quick with everything!
Rebecca Corbett . 2024-12-14
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Lovely meal, excellent food and service
Laura Tuohy . 2024-12-14
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Such a nice meal - Michelle was amazing!
Charlotte Baker . 2024-12-14
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Michelle took great care of our large group including six children. She was very friendly and helpful throughout our entire meal.
Christie Little . 2024-12-14
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Had a lovely meal with great service from Michelle xx
Tony Clements . 2024-12-14
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Michelle was very friendly and helpful
Sue Clements . 2024-12-14
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Food was very nice. Steak and chips was perfect waitress was lovely
alex inkersole . 2024-12-13
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My food was amazing and Michelle was brilliant always smiling and happy to help
Brian Inkersole . 2024-12-13
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Megan was amazing. Great service
ric belli . 2024-12-12
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What a beautiful location. The warm feeling when you walk in is truly comforting with tge real log fires. Food was great. Michelle took wonderful care of us making us feel so welcome. Can't wait to return.
David G . 2024-12-11
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Had a great brunch all freshly cooked by will a d service was spot on from the lovely server michelle.
David Grumbt . 2024-12-11
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We were a party of 8 for lunch. Staff were brilliant, helpful, kind, attentive, gave us a great table, couldn’t have been more helpful. Suspect they were very understaffed as we had to wait a while for service…..when it came, no problem. Food-wise, very mixed. Soup delicious, fish almost inedible (sorry, so tough and too much batter), fish cakes ok, vegan wrap cold and rather tasteless, chicken curry ok, fish finger sandwich bog standard. Despite confirming our order at the start, there was no sign of the vegan wrap till half way through everyone else’s courses -someone had got it wrong in the kitchen, we think. Bit of a mixed picture…..prices are quite expensive compared locally and we did expect a better quality of food, to be honest. But whilst the food wasn’t brilliant, the venue and the staff’s attitudes of helpfulness and kindness stood out brightly. A mixed picture indeed-but a big THANKYOU for staff attitudes and approaches, and maybe a “keep trying” to the kitchen staff.
David Lee . 2024-12-10
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Lovely food. Great atmosphere. Thanks Simon for looking after us
Louise Overington . 2024-12-09
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Lovely inviting pub, really cozy and amazing view on the river. Food has been consistently tasty and well cooked the times I have been.
Teckmerc98 . 2024-12-09
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Our host Simon was amazing. So polite and friendly. Because of his hospitality will be coming back again.
David Meek . 2024-12-09
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Thank you Megan, such lovely food and a very friendly and helpful waitress x
Daniel Harris . 2024-12-08
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Shocking pub had a private room booked and when we got there , someone else was given it . ale is over priced £6 London price £4.50 else where … all Sunday lunches was cold and when complained they waited till we finished instead of re making them
Wayne A . 2024-12-08
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Delicious meal in a cosy christmassy setting along the river! Michelle was lovely and provided great service 😊
Jade Eldrett . 2024-12-07
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Issy was a great server, amazing communication, very attentive and on the ball. Great evening!
Freya Soden . 2024-12-07
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Lovely pub with great service from Simon once again. Always welcoming and friendly, as are the rest of the team. Beer and food are top level and location on the river is lovely, particularly at Christmas time
Tom Evans . 2024-12-07
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Michelle on this Friday after-noon was so kind and welcoming it turnt that meal from a 10/10 to a 11/10 great staff great food!
harrison m . 2024-12-06
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Service was good but very slow took 30 to 40 minutes before food arrived by the time it was served all of it was cold even the 3 currys that where ordered mentioned it to server had to wait another 20 mins for it to be reheated when it arrived at table still cold had a crumble as a pudding it was too hot to eat only the currys where refunded the bill still came to 120 pound eat at McDonald's next time it has cheaper cold food not impressed only got a sorry fr waitress not from manager
Jeff C . 2024-12-06
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Michelle was excellent and the two men very helpful
Janice Bunt . 2024-12-06
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Lovely service from Michelle and great food!
Anna Tatham . 2024-12-06
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Lauren was really helpful, we had a lovely meal.
Ellen Walsh . 2024-12-06
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Lauren served us and was friendly polite and very attentive. Food was smashing.
Eve Winger . 2024-12-06
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Excellent meal as usual. Chef (Lucas) and our waitress today (Lily - although all the waitresses are brilliant) were great. Never had a bad meal and we have lunch there frequently. Thoroughly recommend it.
Fran Cox . 2024-12-05
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Fabulous Lilly served us and was brilliant she was rushed off her feet but was attentive and just lovely tge food was delicious we had the skewers yummy our veggie guest had the wellington and loved it especially as she also got a Yorkshire pudding we cannot fault anything Thank you Lilly
kim Vicarage . 2024-12-05
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Always exceptional in here. Staff go above and beyond for us and my grandparents (despite being a little fussy). Food always on point. Service immaculate. Special shoutout to Natalie who looks after us every week!! She’s the best
Charlotte Fowler . 2024-12-04
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Thank you Natalie for accommodating us for my birthday, you were so helpful and we had a lovely experience!
Cassidy Smart . 2024-12-04
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Nice pub, but possibly due to Christmas rush, the meal and service were not up to their usual standard.
S Leigh Myers . 2024-12-04
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Simon was kind, very attentive and efficient. Had a good night
Olivia Tarallo . 2024-12-03
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Simon was attentive and friendly.
Caroline Bessadi . 2024-12-03
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Lovely evening, food was delicious and our waiter, Simon was very helpful, friendly and polite
Melanie King . 2024-12-03
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Super simon provided us with a fantastic service this evening
Josie Ednie . 2024-12-02
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Simon was brilliant super friendly and great at recommendations for food and wine, would come back
Susan Nichols . 2024-12-02
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We were at the Fish and Eels on Sunday. It was a great experience. Roast dinner was amazing. Thank you Weronika for your service.
Joyce T . 2024-12-02
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Natalie our waitress was extremely helpful with my dietary needs. Food was excellent
Sheila Woods . 2024-12-02
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A lovely location for enjoying the riverside views of local birds, especially in Summer. Food was good and there was a good selection of ales on tap. On the day I ate there, I found there was slow service, perhaps due to there not being enough staff.
F Dansey . 2024-12-01
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Veronica and team were fabulous. We had a wonderful afternoon and fantastic food. Lots of great vegetables and plentiful gravy. Highly recommended
matthew hargreaves . 2024-12-01
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We had a really lovely meal experience at the Fish and Eels. Relaxed atmosphere and the tables are very well spaced. The food was excellent and plenty of it. It is well-priced and we were very well looked after. Veronica served us and provided us with excellent service. A very enjoyable experience. Highly recommended.
Ruth Moemken . 2024-12-01
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Such a disappointment tonight my boys were looking forward to going to eat and we left early It’s far to dark in the restaurant Waitress was ok no faults with here Have some olives they had gone soft My boys had a share platter they seemed ok Pate was nice Mains Wife and son had fish cakes which tastes of nothing , the sauce with them tasted awful and had a skin on top like it had been sitting for a long time My other son had fish bites they were ok but again the beans looked like they had been reheated 5 times and were just mush I had steak which was not seared and again hardly had any flavour to it , I am no chef , I have eaten here before and the food has been ok , sad to say I will not be going back , for the amount of money the food is,the quality does not match , Shame
Adam U'ren . 2024-11-30
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Veronica was excellent with her attention to our large family group, food was delicious and everything was brilliant and made a great night for us all.
Maxine Dennis . 2024-11-30
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We went for a bite on one of their busiest day. We were pleased to be quickly seated on arrival (after being gently reminded to enter our car registration at the bar for free parking, which was a nice touch). It was a hot day and the terrace was busy. There was still some seating space indoor. The outdoor space is located by the river and provides a nice and relaxed backdrop to afternoon drinks with family and our friends. The indoor restaurant is nicely laid out with light throughout the room. The menu has a nice variety of starters, mains and deserts with the usual Sunday roast choice. The desert choices are fun too. We went for the fish main on a bed of potatoes, with a side of greens. The other dish was a chicken forestière with skin on chips. For dessert we both went for the trio of desserts, including a chocolate pudding with a gooey centre on top of which there was a scoop of honeycomb ice-cream, a lemon sort of mini cheesecake and a small creme brûlé. All of which were decent sized portions. Let's just say we were not hungry by the end of our dinner! The only reason why I gave 4/5 stars for the food is because the presentation was a bit simple but that's me being picky! Definitely a place we will attend again in future! Great pub!
Remy O. . 2024-11-30
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Very cosy and delicious food. Great service from Veronica
Jim Mooney . 2024-11-28
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Had a lovely evening meal and even called in the next day for the breakfast, excellent service would definitely recommend calling in .
GEOFFREY HUMPHRIES . 2024-11-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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548 Opinions
Great local pub, lively, warm, good Sunday roasts, good value, and great service. Really enjoyed our visit.
1638 Opinions
Went for a Christmas meal with 10+ people in a private room. Great food and service
47 Opinions
Had an average meal and got completely robbed. Went with a group of three and we all got £100 parking charge on our cars. Went at night when the signs were not marked properly and no staff mentioned the parking on entry. Ultimately this company got the bill paid plus an extra £100 per head on parking fees. I am happy to amend this review if they can make it right. If your reading this now you can assume the above never happened. Be careful of this place as you could leave like me.... Feeling scammed