The Pines in Glasgow City

My wife and I visited this restaurant tonight for something different. The menu is vast, however lack of staff led to poor service and long waits! For starters I opted for the Mushrooms which were warm, tasty but very greasy! My wife had the Mozzarella sticks, which were also greasy and very little cheese inside. Mains I had the Ribs and my wife the Sizzling Chicken, both came well presented, warm but greasy and could have done with a sauce! Dessert I had the Cadbury's Lover Sundae, which was pleasant. the young waitress worked her socks off and the new week old manager or whatever he was deserves the sack! It was busy but the poor service puts me off to return!

Food was lovely...great staff.. definitely be back .

Four of us, 2 couples, had an exceptional lunch here last weekend. The new menu surpassed all expectations and was the best it's ever been. Each dish brought to our table deserved maximum points for taste and presentation. The staff went above and beyond, from the attentive bar staff to the dedicated waiting team. The manager ensured our satisfaction with every aspect of our meal. After dinner, we enjoyed the fantastic atmosphere and entertainment, making it a memorable day. I highly recommend visiting The Gables to experience its current excellence firsthand.

Welcoming staff, great for a beer 👍 will be back to try out the food

We were served and waited on by the manager (didn't catch his name) who was very friendly and had our kind of banter. He chatted, made sure we had everything we needed and had a laugh. Nothing was any bother...... The food was delicious and arrived pretty quickly after ordering. There was four of us, we had a mixed grill, chicken and steak combo and fish and chips. No complaints at all, we had a great wee night and will be back :-)

We all had a lovely meal and it was great value for money.

Great for any event,birthday party,friends catch up,anniversary,or just a meal or breakfast,staff nice and helpful would recommend a try,totally different from the pines it used to be will defo be back soon

What an improvement to a place a new manager makes. Living locally I have occasionally visited over the past 20 years and now appears to be the best I can remember this place being. Although very busy, the manager takes the time to get everyone the table they would like. Although there was quite a wait for food to arrive ( tables of 6 being in before us ) the food was very good. Nice to see the manager helping out with every aspect of the restaurant and bar. We'll done guys we will definitely be back.

Went here as a family of 6 for dinner everyone one of us even the youngest fussy eater enjoyed the food, the service was excellent especially William he made sure we were all seated and ordered checking in to make sure we had everything he was very welcoming big thank-you to him and the team. We will definitely be back again.

Group of 4 meeting for a catch up, food was spot on and service was even better, there's a real nice feel about the place which we haven't felt for years l, we stopped coming because of the inconsistent service but been 3 times now and can't fault a single thing, Will and his team have been amazing every time.

Food and service was amazing, cant believe the transformation in this place, if you haven't been I highly recommend. We had a steak and chicken combo and it was tasty, Will and his team have turned this place around it's wonderful. Will definitely be back soon.

Great value and very friendly establishment. Dog friendly with dogs given treats, if you are out for wander with the dog, ideal place to have a pit stop and knowing that the dogs are welcome, drink bowl and a we treat.

Great lunch from The Gables. Our server Caitlyn was very friendly and nothing was a bother for her. Thank you to her for brining me my birthday cake out! Will be back soon 🙂

Wouldn't go back, as we waited over 1hr for food & when asked for dessert menu, they gave us it, on going to till to pay for it got told kitchen was closed & had started washing it down. We were only ones sitting eating. Not as if they were rushed 😔

Food was really nice and was served quickly. Only complaint is I ordered a plain burger and it came with everything on it, had to get a new one made. Very reasonably priced too.

Great place great food friendly staff usually dine around mid-day not overtly busy, but pleasant enough to natter with sister over our meal. It is s

Went for dinner and drinks with granddaughter

Friendly staff and great service. Food was really good and great value for money

Took my parents for lunch. Good food and good value. Great pint of Guiness according to my dad.! Lynn and William were really friendly and welcoming. Definitely recommend 😀

Booked table, but when entered stood for 2 or 3 minutes with no one looking interested on seating us, went and found a table and sat anyway. Ordered starters and a main, within 10 minutes somebody arrived with our main meals, when enquiring about our starters someone brought out 1 starter and I had to say about the other one, never have I been anywhere that give you main meals and starters at the same time 10 minutes after ordering. No cutlery , condements were on the table and whoever served us our food never as much as spoke to us to ask or tell us where to get these, I had to take them from another table. I bought fish and chips and the fish wasn't cooked properly, my wife's food was fine. I would have probably said to someone if anyone had asked how the food was or showed any sign of service or even eye contact but none of these things happened. After my wife finished we got up and left probably about 30 minutes after entering through your doors. By a distance the worst dining experience I have ever received and I would actively tell people to avoid going to your premises. Also tried to complain on your own website but every time I pressed submit it just took me back to the start. After my dining experience it never even surprised me.

First time in here in years n gotta say had a brilliant new year celebrating with friends and family, band was awesome, staff were amazing considering how busy it was also drinks were relatively cheap. Can't fault this place at all defo go back

Awe fantastic meal for us both , great service, lovely staff, great pud, love our wee local, be back soon x

Excellent choice of food and drink, and the prices are great value too. Friendly and professional staff, always willing to go the extra mile with food and drinks orders, whether using the on table qr code or ordering at the bar

Excellent food and great value for money. Staff were very attentive and professional. Would highly recommend.

Just a social visit with family for dinner n and couple of drinks

Christmas Day lunch as a group of 4, supposed to be 5 but had one cancellation. The manager was excellent and sorted the change in booking on the day . A requested seat was provided and from the start to end of our afternoon the team were excellent

Great customer service , and good food , the management of the place in ran well .

Love the fact that William interacts with his patrons, and goes above and beyond to keep us happy

Very pleasant staff, food was great

We returned after a previous visit that had been resolved and this visit was perfect. The service was excellent and the management and staff we so welcoming and freindly. Service at the bar was swift and accourate and the food was piping hot, cooked well and presented beautifully. A big thanks to William and the team on this visit. Special mention to Tracy who was great as was the elder gentleman who served the food - and to the lady manager who took care of us all day and arranged our next booking for 03 Jan 24 for my birthday which the whole family is now looking forward too. Thank you Gables!

Formerly the Pines, now Gables. One of the better chains. Ok basic fare.

My partner and I were in for the first time in 10 years and were presently surprised with the the value for money meals and the warm welcome from the staff. My partner and I have agreed that this will be our local from now

Wonderful welcome by a very friendly staff great food and good prices went with a few friends and really enjoyed everything about the place

Family meal for 8 of us, 3 kids and 5 adults. Food and service great and good value for money.

Food is excellent for the price and staff are very professional.

Lovey staff took time to chat to children great service also we all enjoyed our meals and deserts were delicious definitely be back again and again our local love it

We like the gables (pines) and have been coming for years. The service and food fluctuates, sometimes it's good others it's average. For a while we stopped coming because the kitchen was constantly, randomly closed and you wouldn't know till you arrived, however recently we returned after it was renamed and it had improved (a more secure management appeared to be in place) and we've had some great meals and celebrations there in recent months. We don't expect perfection but average service, a smile and average food would suffice but unfortunately they don't seem to be able to do this either. It's quite pricey now too, so just not worth it. We visited yesterday evening with family. The food took at least 45 mins to come out and we had to chase staff to see if it was coming only to be told they were busy with just a chef and kp in the kitchen. No apology. When we arrived there was only one other table in then a few more 4/5 came in just after us. However no food came out for at least 30 mins before our food arrived. When the food arrived a few of the meals were OK but two were awful. Chicken fajitas, onions and peppers were burned. Wraps cold, only a teaspoon amount of avocado, sour cream, salsa. The cheese was hard as had been left under the heat lamps and was only a miniscule amount. The mixed grill had no coleslaw, no chips, no corn on the cob. Once we queried this, we got extra chicken to make up for no coleslaw! A bizarre and inappropriate substitute in my opinion. The corn was cold as had been bunged in the microwave and was soggy and inedible. Disappointed. I don't think we'll be back.

Not a bad wee place for locals but not only! Very reasonable prices, nice and friendly staff, live sports, full functioning pub and a little restaurant in the back. Be good in the summer to sit in the beer garden and enjoy the trees with my dogs. Will be back :)

Gd staff gd food nice pint very friendly

No steaks no nachos no waffles 5.30pm just poor

Food was great, brilliant value for money.

When we arrived we were welcomed with a smile and served drinks straight away we ordered our lunch (SIZZLING SKILLETS)and it was amazing we will definitely be back again and again

Food was delicious - we ordered the sizzling fajitas and chicken and both were delicious - food was hot and portion size was just right. Good variety of drinks and usual bar prices. Staff were lovely, there were only 2 staff covering both bars but they did so with little waiting time and engaged with everyone. It’s been years since I have visited this wee place and forgot how much l liked it, will definitely be back

Popped in here for something to eat after a day out and i certainly wasnt dissapointed, staff were lovely, but i have to mention the chef in this place as he makes the best god damn chilli con carne i have tasted in along time, i have been back several times, my new place to eat...well done chef.

Great food, superb fresh and warm. Staff very helpful. Seating was comfortable and atmosphere was relaxed and chilled. Will definitely recommend and return.

Food was good, service was great, just a bit run down inside, menus on the table were dirty and stuck together, had to wipe them before we could order food

Booked table for birthday with husband and kids front of house staff lovely.... But waited 40 mins for mains then when came to our table order wasn't correct on 3 things for order.... Then asked for desserts and different things where missing I think family night would have been great if kitchen staff had looked at food check before serving staff out with wrong things would go back for drink etc but not food.... Shame

My daughter and I came for dinner we felt very welcomed by the staff member caitlyn she was friendly , attentive and always with a smile she really is a credit to the restaurant food was good and would recommend going .

Food and staff were great love the skillets menu

Visited Barrhead and Pollock with 4 elderly relatives on 10 July 2023. It was a very wet Monday in July. Some friendly guests helped us park in a disabled space close to the door. Upon entering we were immediately greeted by a member of staff who quickly located a suitable table, fetched the extra seat we needed explained the menu and served a Drinks Order promptly .The food was served sizzling hot (Haddock, Chips, Mushy Peas, Tartare Sauce Bread and Butter x4 + Gammon Steak Chips peas. All Cooked to Perfection, The surroundings were warm on a very miserable day and the company was good. Thoroughly enjoyed the lunch and the chaff As expatriate Glaswegians from Livingston we swopped some humorous remarks with The Manager William who ensured the all our needs were being met. He demonstrated all the qualities needed to warmly welcome guests put them at ease create some memories and generally give them a pleasant experience In a word A meal to remember, Surroundings ideal, Friendly staff Not Forgetting Competitive prices in an easy to follow Menu Excellent Value Would strongly recommend The Gables to people of all ages

The food was good and the service was great

Too much salad but tasty. Fajitas wraps were a bit stale/rubbery. Drinks good. Service fast and friendly.

Nice friendly pub nice food fast service great 👍

Fantastic restaurant and bar. Completely different vibe to previous visits a year or two ago. Decor is much more modern and the whole environment was much brighter and fresher. Food was outstanding, absolutely delicious and cooked to perfection. Also did not wait long at all for the meals to arrive and our dietary requirements were catered for along with a couple of changes we asked for. Huge praise to the waitress/barmaid Tracey, she was beyond welcoming, helpful and very attentive along with being friendly and chatty. Can’t wait to return and try out some more delicious meals!

Very poor service, staff seem to be doing other things, while customers stand at counter waiting to be served

Food was great service good great value

Went for dinner food was good and staff where nice & helpful

Booked for a family party. Great food choices and served by friendly staff. Everyone had a great time. Thanks to everyone at the Gables for a lovely evening. Highly recommend!

Reasonably priced, good quality pub grub.

Popped in for some food and a beer. The staff were friendly the pub was tidy, a tad quiet but it's a Monday. Had the Caribbean chicken skewers which were lovely, my lad had surf and turf which was cooked to his liking. The beer war nice and cold, good all round, thanks.

Firstly we were with a 10 year old but doesn't give you that option on here?? From the lounge area you can hear the customers in the bar which is adjacent, two customers felt it appropriate to curse and swear constantly using the C and F word! Not enjoyable whilst eating with a 10 year old or not, bar staff could not possibly be deaf to this?! Waited 30 minutes for 2 starters even though ourselves and only another couple were in, starters fine, main courses 45 minutes later..burt to a cinder, did have to ask for child's meal to be replaced...we adults fought on through ours!...won't be back, and to think this was the pub I grew up drinking in!

yesterday afternoon me and my friend visited the new named gables and never in my life have i had service and food like this. appalling. the women behind the bar who i am assuming is some sort of management was not shy in telling customers there was only one chef on and he wasn’t that good of a chef. i should have gathered my things and left there and then but we waited till our food came (which was slapped down infront of us) and my god it was completely freezing cold and unediable. the tone of the so called manager is disgusting and im surprised they still have staff. At one point of my visit i seen the other girl behind look like she was being forced to be there. will never be back i can assure you of this. i wasn’t made to feel welcomed by any member of staff in the building. i think you staff need training in customer service. i would like feedback on how you going to improve this.

We’ve eaten here frequently but recently having done the place up and renamed it (it was the Pines for years), it has gone rapidly downhill. I tried to book for 4 for lunch today but the app wasn’t working so I phoned and we went along at 1.30pm. We ordered at 1.45pm , I ordered a chicken burger but they didn’t have any so I chanced it and we were told food would be 30 minutes. After nearly an hour I enquired and we were told only 1 chef so if we wanted to leave without food we could. So we did. While we were there one of only about 3 staff dropped a bottle behind the bar and proceeded to wash the floor with copious amounts of bleach which made our eyes sting. Last time we were there before Christmas I ordered a salad which I’d had before but it arrived without 5 of the 9 ingredients. The time before that the meal 2 of us ordered arrived without its salad accompaniment. I would strongly advise against eating here unless you have a lot of time and patience and are prepared to change your order or receive only part of what you expect. There doesn’t seem to be anyone in charge and the organisation is dreadful. Why they spent so much on refurbishing when they can’t get staff or serve what’s on the menu is a mystery. We won’t be back for a long time.

Went for dinner at the gables tonite food was amazing we even got our free birthday drinks 🍷 staff were so freindly made us feel so welcome we will be back really nice place to eat and drink out xxx

The staff are lovely and the assistant manager rosalynne was very helpful , the food was excellent I will definitely be back

Second time visiting here since the take over and food was amazing but the service was shocking waited over 35 minutes for a stater then over a hour for our main meal ,definitely wasn’t busy although a customer was behind the bar at one point so think he was a member of staff ,will and and not let me out this off but was definitely disappointing

Food was AMAZING ... everything cooked perfectly..service was first class. I had mac cheese after a mixed started (was fabulous)

Popped in for a couple of pints whilst walking in the area pub and toilets were spotless and staff very pleasant will definitely be back

me and my friend came in early doors for lunch (about 1-o’clock) on monday. food was average but the service was amazing! hats off to laura and nicole the manager! from the moment we walked in the door to the moment we walked out we...

Was in tonight with my family, told there would be a half hour wait for food which was perfectly fine however 45 mins later the food came out... chicken undercooked, lasagne burnt to a crisp! onion rings burnt also & the chips looked like they...

was in last week with my mum. staff however are absolutely shocking and rude hardly any staff working and the woman working was really rude to myself and elderly mother. i think maybe staff need to be taught manners? food okay but would go elsewhere

booked a table for dinner tonight (21st Oct 22) served quickly the guy on the bar was on the the ball fantastic service, ordered meals, two starters mushroms and Hulloumi Fries nice and tasty, Main meal Butter chicken good, 8oz rump steak not so good,...

Me and 9 of my family members where in tonight food order was quick, place was very busy but food came out fast and good quality staff where very pleasant especially McCartney who was up against it but still gave Great service to us we...

Dropped in tonight on the way back from the town , asked for a pint of coors,they didnt have , the mrs wanted a White Russian , didn’t have , left without spending a penny , walked down to the crookston hotel and spent the...

Definitely a massive turnaround to when it was the pines staff,decor,food and atmosphere all excellent

Just Popped in for a last minute meal with the family, couldn’t fault the food and fantastic service from the staff, food arrived quickly and tasted amazing, the price is very reasonable for what we order, definitely will be returning in the future although I...

Was looking for something different to eat for takeaway and asked if they done takeaway and must say great food glad I asked if they done it! so if use are looking for great food 🙂

me and my girlfriend visited the pines for the first time on wednesday and we both agree this might be our new local due to the amazing service we received! as soon as we walked in till the minute we left we felt welcomed and...

We went to this pup for a family meal after visiting a friend at the near by Rosshall Hospital, The restaurant wasn’t busy but still we had to wait 1hour for cold well below any acceptable standard food, I can safely say I will not...

Food was nice had the grilled chicken burger and the water was dreadful because the glass had lipstick marks round it and have what looked like scabs in the water then after a while of going they would not let me and my pals in...

Lovely place. Not going to pretend its haute cuisinse but if you are looking for good food at a reasonable price look no further. Good service, friendly ambience.

Turned up and restaurant was about a quarter full, was greeted by a polite girl with red hair who told us to just take an empty table and order at bar. Food was usual pub fayre but reasonably priced. Ordered at bar by the manager...

We arrived looking for a table for 2, got asked to complete track & trace which we did then got told to take a seat and someone would be over. After taking a seat and waiting atleast 15/20 minutes noone appeared so my other half...

Great value for money and great service by all staff especially william at the bar. Food always good. Defo recommended.

Came in for a couple of drinks after being at a funeral There was 8 of us and there didn't seem to be many empty seats but blonde lady aaid it was no problem she got us a table and brought over extra chairs and...

Looked after marvellously by the team. Food was fantastic. Refurb next year - looking forward to seeing it!

Our local pub always been a favourite and it’s great to be back. Booked table online and ordered on app when inside. Service was outstanding, food and drink great as always and wow wow wow Williams strawberry cheesecake recommendation for dessert was absolutely on the...

Great service from Greg! - and we can be a tough crowd to please, and can be a bit loud. Steaks cooked to perfection; apple crumble and ice cream was delicious; our two vegans were impressed by the choices available; - so definitely compliments to...

Amazing service from staff tonight. seated by the girl with red hair and served by the man with glasses. food was delicious and warm! the manager (man with white t-shirt) was lovely and had amazing banter. will definitely be back soon!

Great service very friendly served by Karen will definitely be coming back again thank you see you soon

Very friendly greeting at door, typical pub grub which was excellent. Served by Chelsea in typically friendly pub manner. All round a great experience. Will be back.

Lovely meal great service chelsea very helpful Booking so easy friendly atmosphere. Great for families and larger groups large car park and on a local bus route.

Went to the pines for a family meal. Service from Greg was amazing. Greeted us at the door with a smile explained all the covid rules took us to our table made sure we had everything we needed

Went here for a family meal the food was lovely and the staff William and greg was so lovely and obliging will defo be back thanks guys.

Had a lovely meal and drinks with the family. Service was fab, Chelsey served us with a smile and was very friendly. Will definitely be visiting again

We went to the Pines on a Sunday evening on the off chance we would get a table. We were in luck. Our server was Chelsea who was very friendly and efficient. Our food was tasty and hot. I would highly recommend the Pines. We...

Went for a lovely lunch today with my partner and was really impressed with the place and the food.......our waiter william candlish was so lovely and really welcoming 😊 couldn't have been any more helpful he is a credit to the company with a smile...

Went to the pines for dinner tonight and was not disappointed, the food was amazing ( complements to the chef ) the staff were very attentive especially Greg , William and Chelsea who made our visit very pleasant .

Loved the food, the staff, and the overall atmosphere especially as the staff work so hard to maintain safety xax brilliant effort by the chef lush

We had a lovely relaxed lunch today at the pines food delicious and staff fantastic service even with all the rules with COVID we were made to feel welcome and can’t wait until my next visit 😃