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4.5

Based on 136 opinions finded in 1 websites

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Nº 1108 in 7028 in City of London, Westminster

Nº 147 of 1079 Other cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..old
Score
OpinionsNoteTripAdvisor1364.5

comment_iconOpinions

Every time I’ve been to this pub I’ve had a bad experience with the staff. They always seem rude and unhelpful and I can’t work out why. The beers are always good though and the prices are high!

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K&M rates plates . 2024-11-11

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Good bar nice drinks had a passion fruit martini which was fantastic and would highly recommend to anyone in the area for after work drinks

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nikol k . 2024-09-20

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The best pub/restaurant type food around in the city of london, tasty, creative and adventurous, with a modern twist,will be back.

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deface66 . 2024-08-08

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Food was really nice ans had a camden hells on draft fast service and really nice staff burger was really nice drinks came really fast as well

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billion r . 2024-07-14

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Came to this pub with my girlfriend and couldn’t have been happier. Great service through out the day especially from a young lad named Tim.

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TITO T . 2024-07-10

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Went to watch a euros game, food and drinks were great and so too was the atmosphere. Billi was very efficient behind the bar

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Tim B . 2024-07-10

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The pub has a good selection of drinks as well as food, with Deyby being very helpful with some suggestions! The vibe of the pub was very vibrant and will be definitely coming soon.

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Roam776003 . 2024-06-30

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Service was excellent and the staff were good. Food was delicious, had fish and chips & chicken skewers with a Asashi pint. Recommended

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RAVI S . 2024-06-29

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What the excellent service we received and we definitely coming back and I highly recommend fish and chips and staff. They’re really friendly.

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Valeska S . 2024-02-28

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good atmosphere, excellent food, well known sports pub , they got a lot of selections of craft, beer. extremely friendly staff ,

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Tom G . 2024-02-17

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Really good experience I received from pub sports environment, very well friendly staff food average .we will come back again.

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Epic T . 2024-02-11

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Came here with my fanily for lunch, food was fantastic. I had the beef burger and an espresso martini which were both delicious. Staff were very friendly and fast with their service. Decor is nice and the place is very clean also. Will definitely be coming back!

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Roma p . 2024-01-28

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lovely pub with great food. Very busy but i could see why. Fast service and friendly staff. Best to book a table before coming in , but they still luckilu had a few tables spare

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Sabrina M . 2023-12-07

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Visited this bar to meet up with friends and watch the Rugby World Cup Final. First time in this pub, it is spacious clean and well kept. Bar staff were friendly and efficient and it didn't get overly crowded which I find a real bonus.

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Blah B . 2023-10-29

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I visited for the Rugby World Cup final – what an awesome experience! The staff was fantastic specially Ope, drinks were served perfect, and the food was simply amazing.

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Epic T . 2023-10-29

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Absolutely loved our visit to this pub! The staff here are incredibly friendly, making us feel right at home. The beer selection was top-notch, and the overall vibe was just what we were looking for. While the food was okay, we'll definitely be returning for the service. Cheers to a great time!" 🍻👏

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Frack C . 2023-10-16

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Rude staff and far too many. I don’t often write reviews because they are so subjective, but as a publican and Manager for some years I must write this hoping that the management company, possibly GK see this. Rude staff asking weird questions, which lead me to think he was high or drunk and another member who short changed me and when challenged just paid back with no apology. At least six staff behind the bar chatting, not customer facing and plates left on tables for at least 30 minutes - still not cleared as I left. I suggest the BDM could slash the wage bill here. This is obviously a pub that trades on I’m here so you have to use me, and I’m sure does well, but that is pure location not service

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markbH5450TT . 2023-10-12

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Classic pub food done well, but maybe lacking some variety in mains for warmer days. They have a wide selection of beers in draught and cask and the ones I tried all tasted fresh. The staff were great, friendly and attentive and were all too happy to let me try half their beers before I made a decision. Overall, a very well run and clean pub!

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David E . 2023-06-20

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Big fan of this place, got live sport and all the big games on when you want it and always a good, lively atmosphere for such occasions. Really nice food and well looked after beer - never had a bad pint there yet. Staff are also great, friendly, polite, and efficient. Definitely worth a visit whenever to this place whenever you're in the City.

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F1717KPandrewc . 2023-03-15

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Visited here with a couple of friends to watch some football (Man City v Chelsea) and had a great time. Enjoyed a home made beef pie that had a beer with it for £10 - bargain and delicious! Staff were attentive and polite, can’t fault them. Overall a great evening! Thanks to all!

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240graemen . 2023-01-09

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Warm atmosphere and great for sports! Had a great time with my mates and will be coming back again if I happen to be around the area!

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Freedom63142724754 . 2022-12-15

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Really friendly service, very tasty food, decent portions, good location near Bank station. But what’s the best about this pub is their beers! Will come again.

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988marrl . 2022-12-10

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Great service, gorgeous food and wine list. Very nicely decorated. Friendly and welcoming team, thank you for having us.

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mariacortemu . 2022-12-10

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Really amazing pub in Bank. Lots of room inside, but doesn't lose its old fashioned charm. Service was great. Will definitely be back.

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michgraff22 . 2022-12-09

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Such lovely service! Friendly, polite, helpful and attentive at the right level. Fantastic cocktails and yummy food. 5 STARS

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chrisevertonqqq . 2022-12-09

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Fantastic establishment with great staff, that always are there to help you with anything you need. Thank you Graeme for sorting out our booking, see you soon.

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Gosha221133 . 2022-12-08

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Very nice, busy pub for a pint or two. Decently priced, good burgers, lovely staff. What else can you ask for. I’ll definitely return, when I’m back in the city.

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Sherpa46888427617 . 2022-12-08

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A must, if you're around Bank. Always busy, always great drinks, always splendid service. Shout out to the great bartender Ethan, though all the staff are lovely at The Phoenix.

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234kathrino . 2022-11-24

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Excellent selection of beers Brilliant customer service Great place for after work drinks or a cheeky lunch time pint.

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Eliz8898 . 2022-11-24

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Popped in for a pint on my way from work and apart from a very good selection of beers, I must say that the staff there are phenomenal! So nice and fun, definitely will be back.

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goshabull . 2022-11-16

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Great for the after work drinks. The atmosphere is always buzzing, staff friendly and polite. Their burgers are pretty good too! One of our fav locals in the city.

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malgorzataf415 . 2022-11-16

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Organized leaving drinks last week for me and my mates - service was friendly and fast, great atmosphere, good beer choices and delicious food. Great location in the city - if you haven't been before greatly reccomend.

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linas r . 2022-11-15

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Good options for a lunch and the food comes quick and hot which is the main thing. Staff are professional and personable, have also enjoyed the occasional Tottenham game in the evening, when it's a lively night full of interesting beers.

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807charlic . 2022-10-31

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Staff were smiley and had a helpful and welcoming stance. I loved the tender hanger steak and the drinks were tasty. The chunky chips were also nice.

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Londoneroo . 2022-09-21

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I went to the Phoenix with a friend and had a lovely time. Staff were fab. Wine was well priced given its city location. I didn’t try the food so cannot comment. Fast forward to the next day and I realised I had lost my...

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littleblondefaye . 2022-07-30

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I was there with my friends not too long ago and had a great time. All staff was friendly and helpful with beer choices, great recommendations on food and a good vibe all around. You can see it is a city pub, but that’s not...

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avoronecka . 2022-07-21

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I've been to the Phoenix to watch Wimbledon final great atmosphere lovely staff, great pub for sport events good beer options.

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301ralucas . 2022-07-21

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Never let down, Phoenix is great place to hang out. Great staff, friendly service and very accommodating. I highly recommend

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erik042019 . 2022-06-23

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Good place, great entertainment, delicious food and drinks, helpful staff & great service . The place can get a bit loud, it was a Thursday night after all & football on. Overall we had a great time. We definitely will be back.

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erik042019 . 2022-05-05

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place looks amazing! food was absolutely wonderful, it was a wagyu beef ragu w/ tagliatelle pasta dish and had a great pint of Beavertown neck oil to go with it. Mahana and Ed made the experience even better offering great customer service and i couldn't've...

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Andrei G . 2022-05-03

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Happen to be in the city for the weekend, and passed by a surprise to see Phoenix being open on Saturday. The place looked great, football on good beers, delicious food and friendly service. If it happens to be in the city Phoenix has it...

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erik042019 . 2022-04-03

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We stopped for a quick drink and we ended up having a delicious lunch. Place was very busy, staff were friendly and very accommodating. Definitely will be back.

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laurasZ5109ZJ . 2022-04-02

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Unfriendly service . The pub looks good and is very clean but omg the staff are unfriendly . No greeting, no thanks after payment . No interaction at all . Couldn’t be bothered to speak

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180andrewn . 2022-03-31

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Great place good selection of beers, friendly service and staff. The food menu looked good an I will come back to try the food. I Highly recommend The Phoenix

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erik042019 . 2022-02-28

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Had a great night here with friends to watch the football. A great selection of beers, nice food and very friendly staff. We were made to feel at home and nothing was too much trouble. Will definitely visit again

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Jon H . 2022-01-19

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Christmas drinks! Got recommended from a friend and I decided to have our work Christmas drinks. Great venue very efficient service, friendly staff and delicious food. Will be back and highly recommended.

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erik042019 . 2022-01-17

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Great atmosphere and food. The menu selection varies and you will definitely find something amazing to eat. Great night of celebration.

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B4945ZJdeeb . 2021-12-15

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I’m visit for the first time this place and I really enjoyed. Lovely staff, amazing atmosphere and food is just amazing. I had a great time with my friends and for sure I will be back👍

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anish0arab . 2021-12-15

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The best customer service experience ever in a pub! Annette is the personification of the luxury customer service, kindness, elegance and positiveness! Definitely will come back!

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926crist . 2021-12-15

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The food was delicious and the service amazing! I definitely recommend! We had great night out! Thank you!

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Dorina R . 2021-12-15

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The best service, nice food and wonderfu atmosphere!! We really enjoyed and I recommend if you want to have a good time.

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elenamH7122FZ . 2021-12-15

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The bar staff is amazing. Christian is very nice, his customer service is good and his drinks are the best! We was disappointed regarding the food, the meal wasn't as we expected, but overall the place it s fine. We will come back for drinks!

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mrbrown2010 . 2021-11-30

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What a lovely pub, it has such a good vibe at lunchtime and evenings. The staff are extremely friendly and the food is delicious! Would highly recommend.

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lisamR4359AV . 2021-11-17

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Great Service, delicious food, good vibe and Friendly staff. I definitely will visit again. Highly recommended

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laurasZ5109ZJ . 2021-11-07

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I joined my friends for few drinks on Friday night at Phoenix. Good place to meet, friendly staff and service. Definitely will be back.

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erik042019 . 2021-11-01

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We found a great home for the euros watching all the England knockout matches! Great pub with a good atmosphere and good for watching sport! The food is excellent and the team when we were there were first class! Thanks to Kylie and Jorge for...

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P1ercey79 . 2021-08-27

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Jorge is a great barman and made our evening extra special. The sausage rolls are absolutely incredible.

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richardkS3886XE . 2021-08-06

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A good pub in the city of London. The staff are great - I come here for Jorge! A good selection of draught lagers, gin, and wine.

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The_Last_Wine_Bar . 2021-08-06

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Such a lovely owner, had a lovely time. Genuinely the best pub in London 👏 Would definitely recommend!

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F8290UZnancyf . 2021-08-06

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Jorge is the best! He has such positive energy and always serves you with a smile! So many good times at this place

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M8095BXsoniaa . 2021-08-06

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Little gem of a bar, great beer choice and those burgers are amazing. Thanks for a great evening. Good venue and lovely service. Went with some friends and the staff is just amazing and the food and drinks are awesome and great diversity.

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mariafilomenal766 . 2021-08-04

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George made our visit so personal. We only popped in for one drink and ended up staying for a few! He remembered our order and was very approachable. Kylie the manager is also awesome!

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T7689HFchloes . 2021-07-28

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Great service, amazing ambience, staff is amazing. Can’t wait to return and have another great experience. Thank you team

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I630LSgeorgep . 2021-07-05

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Excelent service , very attentive staff and good athmosfer , definitly will come back with friends and family 😁

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W7524JEflavios . 2021-06-21

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nice and pleasant pub with good selection of beers. and snacks. We went to watch the Euro game and they gently accomodate us in front of the screen!! Service is really friendly and kind!! SUPER RECOMMEND!!!! ♥️

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Silvia B . 2021-06-11

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We do come quite often for our business lunches and are always well looked after. Since they reopened we thought that would be lots of restrictions but besides the normal questions asked everywhere these days, we pretty much felt in a different time where Covid doesnt exist.Thanks and see you soon.

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BusinessImperial . 2020-12-13

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Popped in for drinks after work with some colleagues, it was our first as the pub we normally go to was closed. The atmosphere was safe, friendly and fun so we decided to stay for the food. The team were great and knowledgeable they explained that they had a new menu and it was designed for sharing, so we each had a few small plates and one large one. All the food was tasty especially the tacos and loaded skins.When the pubs are back open i think we'll make this our local!

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aaronossajb . 2020-11-13

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Frequent haunt for business drinks and good pub food. Great staff and relaxed setting. Would recommend.

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louiscE9785UX . 2020-11-04

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Great selection of drinks, and an excellent menu. Very high quality food. Staff very welcoming which is rare for the city.

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Jar907373 . 2020-11-04

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Stopped here for a few pints, nice place with some great beers on draught. Very friendly staff, the two Aussie blokes behind the bar (Danny and Lachlan) were very knowledgeable with great banter. Would recommend if you are in the area!

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jardoooo . 2020-10-20

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Real great place to pop by for an afternoon pint and sausage roll, Danny behind the bar was a star recommending different beers and a gin for the misses.

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Sally_Bates . 2020-10-20

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Visité esta pequeña joya de un borracho el viernes por la noche para tomar algo en el trabajo. El personal fue muy amable y acogedor. Dado que era solo servicio de mesa debido a Covid, el servicio fue muy rápido. Nunca esperó más de 5 minutos. Tiene un gran ambiente y está justo en el corazón de la ciudad. Hablé un rato con la GM Kylie, que fue muy amable y me aseguré de que todos la pasaran bien. Estoy deseando volver de nuevo. ¡Sería un cracker de un lugar sin restricciones!

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RussG9684 . 2020-10-15

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Visité este establecimiento con 2 amigos. Desde el momento en que entramos nos sentimos seguros y protegidos, muy bien administrados y atendidos por lachlan. Post covid No estaba muy seguro de volver a los bares. Pero este bar en particular y el equipo allí me han dado una gran confianza para volver al mundo del aire libre. Sombreros del fénix. Definitivamente regresaré. Daría 6 estrellas si pudiera.

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Joshtheking19 . 2020-09-16

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Absolutely excellent service, great atmosphere. Lachlan was a brilliant host and guided me through the COVID guidelines clear and with a smile. I’ll definitely be back soon

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harryrevelw . 2020-09-16

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Un pub abierto y bien presentado en el corazón de la ciudad. Siempre confiable para buenas cervezas y buena comida.Estuve allí con un grupo la semana pasada y el servicio fue de primera categoría, ¡bien cuidado por todo el personal!Había mucho espacio en el interior, así que me sentí muy seguro en el entorno actual de Covid, pero aún con un ambiente divertido.Definitivamente lo recomendaría y volveremos pronto!

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Paal66 . 2020-09-11

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Personal muy amable, cerveza limpia y fresca y la comida era fresca, tenía un sabor increíble, ¡exquisita! Practican deporte en el interior y también tienes la opción de tomar una cerveza al sol al aire libre. Todo un gran servicio y un gran ambiente. ! !

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DrEmbos . 2020-09-09

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Had a couple of after work drinks and some food, the service was spot on and felt the distribution in the pub was Covid safe. Found myself a new local

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The Peoples V . 2020-09-06

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Good food (steak really nice), fast and polite service. Useful location for business. Thank you for everything George

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Veronica1095 . 2020-09-04

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My partner and I managed to book a table for a Wednesday night. What a treat. The staff were very friendly and attentive. The pub is well set up for COVID-19 with clear screens and a one way system employed. Nice interior with with some good beers on draught and food menu.

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LondonVibe . 2020-09-03

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Came here for after work drinks, the service was brilliant and a great atmosphere! Definitely coming back 😊

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Ana3A91 . 2020-09-03

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We came across this place whilst walking down the street, searching for somewhere to have a few drinks AND decent food. All 3 of us were glad we took a chance! Very good selection of beers. Food was great (beef and vegan burgers and half chicken)The social distancing rules are there but they don't impact too much on the atmospehere, an important thing for me. You still want to be in a fun & relaxed environment when going out these days. And they deliver on that. Friendly, funny and engaging staff. Will be returning for sure!

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AliseR02 . 2020-09-02

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I’ve been there with friends I haven’t seen for a long time. First time into this pub and it was very nice, great selection of drinks, the food is really good and the waiters/waitresses are very nice. Everything was in place to ensure social distancing. Would definitely go back

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JezTheWatchmaker . 2020-09-01

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Fast, friendly and smiling staff. Very efficient with their social distancing measures. Highly recommend.

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dannymN4867KD . 2020-07-24

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Nice food for a lunch meetings and Great customer service especially from Nico who is great👍🏼 very attentive

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emloued96 . 2020-03-13

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Great atmosphere to have a drink, does great food both on and off the bar. Ask for nico when serving, he has great customer service.

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liamn249 . 2020-03-13

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The customer service is great, love the attention shown and caring nature of the staff. The staff were very approachable. Well done Phoenix! (P.S. Nico displayed great customer service)

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ginarbelll . 2020-03-13

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brilliant pub .... Nico is a legend best pub manager around... hospitality is the best... always my regular

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Chetan C . 2020-03-05

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Amazing food and great service! Nico was great with our food plans. Would highly recommend to anyone.

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O4516MVmeganb . 2020-03-04

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I had a great night out with my friends, this was especially great thanks to the atmosphere. Would like to bring out the friendliness of the staff members, its hard to find these days.

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joelmarkusn . 2020-03-04

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This place was great when me and my partner visited London a couple of weeks before I gave birth, they were very accommodating and very understanding with my dietary needs, management a floor staff were ever so polite would 100% recommend and will definitely be visiting again

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tonimarieb2020 . 2020-03-04

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Great atmosphere and yummy food ❤️! Staff super funny and also very attentive. Had a pleasure to meet the new manager, that looked after us and made me and my colleagues feel very welcomed. Thank you! No 1 place for after work drinks. Would totally recommend and worth going !

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monikat301 . 2020-01-19

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Fab evening, stayed all night! The bar was busy and the drinks were amazing. One thing that really impressed me was that they gave away complimentary sausage rolls and scotch eggs before closing time.

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Kylie G . 2020-01-16

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As if it £11 for a single gin or single vodka You can get 2 drinks next door for the price of one of theres Staff do not care either

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sunshine_r92 . 2020-01-16

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Great food, great staff and a fab vibe. I particularly liked their super attentive staff who are super accommodating.. I’ll definitely be back for a G&T;, or seven.

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OG_Soph_Me . 2020-01-15

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Recibí un código de descuento del 40% a través de la aplicación Greene King, válido hasta finales de enero ‘20.

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Sebastian_Forbes . 2020-01-10

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Ocupado pub como era de esperar para la época del año, totalmente apisonada y en ninguna parte, cervezas y grandes caros incluso para Londres.

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soulfinger . 2020-01-03

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Pre Christmas drinks in this very popular City pub with a large choice of beers. Great atmosphere and friendly

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Hattie12345 . 2019-12-21

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Nico was awesome, so helpful and attentive. We had such an incredible evening! Thank you for looking after us so well x

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Suzan C . 2019-12-19

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Vinimos aquí para mis equipos sociales de Navidad. El proceso de reserva fue rápido y fácil con una gran selección de comida y bebida para pre-ordenar.

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Katiejstephen1 . 2019-12-06

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Si te gustan las hamburguesas estarás bien, de lo contrario busca en otra parte. Hay entrantes, alas y nachos, pero 6 opciones de hamburguesas. Las hamburguesas en sí estaban bien, pero nada increíble, simplemente bien. Sin embargo, no hay nada de malo en eso.

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Jonny L . 2019-05-09

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