The Pheasant Inn in Powys

Top quality food. Excellent service Best naan bread I have ever had. I have eaten a lot of curries. This establishment is top of the list.

First arrived and We were told it was 30 minute wait for food which was fine however we were seated and waited 15 minutes for a drink then another 15 minutes before food was ordered then a 30 minute wait from then.. for food to arrive luke warm… gammon was like leather egg had been sat out that long on a hot plate it had gone chewy… a friends onion rings were cold. To top it off staff were slow and not very accommodating.. understandable if busy but it wasn’t. Felt awkward and unwelcoming between sad food and miserable staff. Would not recommend.

On arrival found plenty of parking spaces. Went into hotel via back stairs and walked through corridor to front for reception. First impressions were of a tired looking hotel, in dire need redecoration,hardly the appearance of a 4 star hotel. Receptionist was very helpful but again the reception desk looks like something you would find in a 2/3 star place. When we got the keys to the room, we saw more of the hotel that hadn’t been decorated in years. The room was big enough with a clean and spacious bathroom. The beds were comfortable,but the room temp was uncomfortably warm as the windows face south and have very restricted opening. The decor is awful, small pattern floor to ceiling and same paper on the doors !! The curtains matched the pattern although opposite colours. They were also very musty smelling which made the room smell too. One of my pet hates in hotels it there is only normally one chair, well here we actually had two, so well done. Breakfast room is huge, but limited space for two people as most of the tables are set up for large groups, we were offered tables in the conservatory, but it was very sunny so would have been like sitting in a greenhouse, interestingly none of the 2 seating tables by the winder were in use. We needed up having to use the next smallest table which seated 8. The breakfast selection was very good and the food of fairly good quality, would have been nice to have decaf tea available given there was decaf coffee. Staff were very friendly. Over all the hotel was ok for the reason we were there but not a 4* and not worth the money for one night.

Great great pub, fantastic atmosphere and super friendly. If you want a sterile identikit chain pub kind of feel then this pub will not be for you, but for everyone else this should be a destination pub in Builth. Good beer and cider options, open plan seating options as well as cosy alcoves. Staff are amazingly friendly and helpful, spent a lot of time helping us find a taxi back to our middle-of-nowhere campsite. It's rare that pub customers can listen to their own choice of music so a juke box is a great feature here.

We ate vegan sausage rolls here, followed by an oat milk latte and amazing pastries for dessert. Very friendly service.