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OpinionsNoteGoogle1.7784.3

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I attended a conference at the hotel and a formal dinner the food was first class. My thoughts on this venue are that although in good order and Great food it was expensive.

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Keith Richard Kirwan . 2024-11-22

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Beautiful, luxurious hotel 🏨 I like it very much, Victorian style ❤️💛❤️🤍 Queen Elizabeth was here

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jolanta przytulska . 2024-11-20

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We like the Metropole , the staff are great and the food very nice. We would probably give a 5 except that the TV kept going off - poor signal. The toilet for room 232 is tucked in a recess in the bathroom whereby your knees touch the radiator which is positioned opposite it. The room is a bit claustrophobic because of the small window. The view from the window - not nice looking out onto some ducting. We think this is the same room we stayed in last time, or, if not, very similar. Will be requesting different room next time if offered this one.

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Jane Hope . 2024-11-12

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Great Hotel in Mid Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿

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Mark Woodhouse . 2024-11-01

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Very nice hotel and food delicious but room decor a little tired but clean and tidy

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Diane Smith . 2024-10-28

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Hotel is out dated and even with the heating turned off on the thermostat in my room, the heating was on full and was boiling even with windows open, making extremely uncomfortable. The ‘spa’ was more like a leisure centre due to the amount of children playing in there. And the food was appalling, dinner was hardly touched by both myself and my partner and it was a meal that you probably wouldn’t even serve in prison. Would not recommend.

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Alex Johnstone . 2024-10-28

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My partner ordered a Southern Comfort and Lemonade, it arrived in a pint glass 🤣 other that, the meal was very nice.

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Marilyn Bowkett . 2024-10-27

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We had a nice stay at this hotel. Food was great and the staff were very helpful thanks 😊

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Peter Holcombe . 2024-10-20

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We went for afternoon tea. We paid (in advance) for three but they were only expecting two. The cakes are frozen (they defrost them over night) so they were unable to able to provide us with a third set. They did manage a third set of sandwiches and a scone. It didn’t feel very special. It wasn’t all set up in advance or anything, and they didn’t check back that everything was ok.

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Jane Stewart . 2024-10-19

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Best hotel in Llandrindod wells 👌

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Darren Heather . 2024-10-19

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Another fantastic stay at the Metropole for our annual trip. Lovely staff, lovely food and facilities. We'll be back next year.

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Andy Kirk . 2024-10-15

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I only visited the restaurant and the food was very good and the place was nice and quiet

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William Martyn Jones . 2024-10-15

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Undergoing renovations. Not interfering with guests.lovely hot tun steam room sauna.

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Trish . 2024-10-11

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Room well enough appointed but tv hopeless. Very few channels, no guide and no off timer For me the automatic light in the bathroom at xxam was bloody annoying. Very nice pool with hot tub, 2 saunas & a gym available (free). Full spa facilities if you want them.

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Julia Birchall-Mann . 2024-07-22

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I couldn't praise the Metropol Hotel enough, service and rooms are excellent, as are the facilities and spa. Staff go above and beyond, has wonderful bar and restaurant, breakfast is top class with everything you could possibly want.

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Paul Wakeling . 2024-07-06

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Recently stayed there for a few days with a party. found hotel to be excellent, staff very helpful. All of our party agreed the food was excellent, plenty of choice and always something that suited me as a vegetarian. We really enjoyed our couple of sessions in the Spa, staff there very friendly and helpful. Bed comfortable and high standard of cleanliness. Ideal spot for visiting various places, countryside beautiful . Really enjoyed our stay.

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Hazel Pimm . 2024-07-06

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Really really good service from every single staff member. Room in super clean condition and housekeeping kept it that way throiughout my stay.. very highly reccomended

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mark gregg . 2024-06-24

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We had a really comfortable & relaxing coffee break in the hotel bar! Excellent service & relaxing atmosphere! Close to the Temple Gardens & Historical Middleton Street with Victorian Shop Architecture! Also a short walk from Llandrindod Wells Station on famous scenic Mid Wales Line?

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David Probert . 2024-06-23

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A little “tired”, but clean, full of character. Excellent food; can’t fault the staff

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Eifion Francis . 2024-06-22

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Lovely relaxing sofas and nice but expensive coffees.

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Kim Nicholls . 2024-06-18

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Great hotel friendly staff, great service and excellent food

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Steve Foster . 2024-04-24

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An exceptionally well run hotel. Staff work hard to provide a welcoming and efficient environment. The dinner bed and breakfast winter deal is excellent value for money with a delicious and varied choice on the menu.

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William John . 2024-04-19

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Friendly staff, good food but starting to feel very tied now.

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Pete Henness . 2024-04-16

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We've stayed here as a couple and with a young family dozens of times. The hotel is great. No frills, lovely service, and great food, as well being great value and perfect location. The people moaning about 'tired' or 'dated' need to get real. This is mid Wales. Don't expect Soho or Manhattan. They've recently updated some of the more "the shining" decor/wallpaper anyway. There is one big problem though, a minority of the other guests: entitled boomers, so rude, obnoxious, impatient, obstructive and plain offensive (to little children as well as the hard working foreign staff). Impossible for me to bite my lip with some of the behaviour I experienced and observed yet again. Maybe they could offer etiquette and behaviour lessons to this generation. Some are absolutely lovely of course but for some reason the worst of them seem to occupy this place.

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Goatface Deluxe . 2024-04-16

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It’s tired and dated, the food was excellent though. The staff were also really helpful and nice

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Mark Baverstock . 2024-04-12

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Very nice and comfortable. Service was lovely and Sunday Lunch very nice.

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Heather Pritchard . 2024-04-09

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Very expensive and very poor quality meal!!

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David Griffiths . 2024-04-09

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A great place for coffee when visiting Llandrindod Well.

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Welsh Skies . 2024-04-08

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Friendly staff be aware they offer early check in then charge you 25 pounds for the privilege xx

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Karen Gibbs . 2024-04-06

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Nice place good food a place to see mid Wales excellent metropol 5 stars

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Jeff Thomas . 2024-04-06

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Only popped in for dinner at the brasserie. Had a booking but food took 75 minutes to arrive. Had only ordered a main course. One member of staff stated that kitchen very busy but even so, far too slow. Another waiter had really bad body odour, you hate to be unkind but he really smelled. Food itself was not too bad - fish n chips and fish cakes. But even that shows the poor organisation here - pretty easy, quick dishes to cook. Probably wouldn’t go back.

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A T . 2024-04-04

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Although the room was clean, the beds in an accessible room were on wheels and dangerous if you have to lift someone from a wheel chair on to it. The food was disgraceful, having stayed here six times in the past, the food was always excellent. We were both shocked and surprised by the low, tasteless, standard served to us both evenings. The staff could not be bothered to acknowledge you and not once was either of us asked if everything was okay with our meals. The breakfast was akin to many manufacturing canteens of which many serve far better food. We were very disappointed with the severe down hill turn this lovely hotel has taken. Just to finish off we were not even asked if we enjoyed our stay by the receptionist when we paid our extortionate bill. We will not be returning.

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Anthony Maund . 2024-03-31

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This is a mixed review, One the plus side, Has electric charging station and free WIFI so i can download the app and be able to pay for the charging station and staff where very helpfull and cheerie. Downside, The food..... Ordered mac and cheese and a half diet lemonade.... £15.50! Though fine I will pay it.... It came and im sure it was out a packet or made 2 days earlier, It was 100% microwaved and not put under the grill as it was boiling hot, way too hot for oven, and cheese on top was split which if you put it in an oven/grill it will have some colour to the cheese but no... £13 for microwaved pasta and £2 for a half of lemonade, Will put the car on charge and get food on the roundabout opposit where the college was.

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Edward Gray . 2024-03-28

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Great hotel, about to undergo major updating. Good staff, nice menu. Big carpark. EV chargers, both rapid and destination.

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Philip Brown . 2024-03-26

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What once would have been a grand Victorian hotel is in need of a good makeover to bring it back to it's original splendour. Hotel is clean with lift access to the upper floors. Spa and rooms are ok, but again could benefit from an update. Buffet breakfast was good, but a limited evening meal menu. Paid an uplift for the lamb chops which I would say were excellent.

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Nick Townley . 2024-03-26

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Very good. Nicely decorated, good food, spacious & comfortable lounge. Great location. We had a very pleasant above standard room. We enjoyed it a lot.

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Chris Printall . 2024-03-26

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I didn't realise how big the hotel was, but never felt it was noisy. Nice choice of food, always cooked brilliantly and friendly staff all around. The Spa was very relaxing and felt very clean. Good sized and well equipped room, with a nice shower.

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Matt Smith . 2024-03-24

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Got terminated from my job in the board room here but it is a nice room.

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Flora S . 2024-03-22

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Friendly and helpful staff. Nice spa good size room. Food was nice large portions at dinner

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Emma -Louise Read . 2024-03-19

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Rooms are equipped Service was nice 🙂

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Eknath Aponkar . 2024-03-19

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Nice place and good service and valuable for money

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Nani Bharath . 2024-03-19

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Ambiance, Rooms and services are 10 on 10 😍

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Ashish Kr Gupta . 2024-03-19

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I loved our Sunday night stay here. The building is beautiful, very historic yet well maintained. The spa is new, clean and peaceful. Our room was good, quiet and comfortable with a big bed. We very much enjoyed both dinner and breakfast. All the staff were great, very friendly and helpful. Parking is easy, as there is a huge car park round the back. The hotel is right in the centre of town with a pleasant park and high street nearby. We hope to be back!

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Sally Tate . 2024-03-18

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March 2024, the hotel was clean and seemed efficient. We went a couple of months ago and it was dark, dusty, and felt tired. New leadership? Or perhsps we had just been there in the post-Christmas dip, and now it's had a freshen up and boost for the new season. Anyway, look forward to voing there again for a bite and a coffee.

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Ivor Randle . 2024-03-17

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Great breakfast! Fair size rooms! Great amenities! Great restaurant with tasty food!

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Tudor Puscasu . 2024-03-13

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Amazing place to stay in the middle of wales. Rooms are old fashioned but very clean and comfortable. It’s a good hotel

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Raul Diaz . 2024-03-03

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Lovely rooms, food, friendly staff. Great hot stone massage.

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Gill Cooper . 2024-03-02

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Had a lovely stay, food excellent and the staff very friendly. The spa is a really nice add on. I would stay here again, it's a central location ideal for exploring the area. We had our dog with us so really great that he could stay too. He loved it. Would recommend

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Tonia Green . 2024-03-01

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Tired rooms but does the job, good to have free access to sauna and steam room though

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Jason Smith . 2024-02-29

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Great coffee but quite expensive

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Steve Smith . 2024-02-28

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We just had dinner there, and it was not very nice. The food was very poor, not appetising at all. Everyone in the group had similar views. Every just seemed dated. A little bit Fawlty Towers ish...

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Cognomen Anonymous . 2024-02-21

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Had a great Sunday lunch, cooked to perfection. Staff were really pleasant. Great all round experience

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Diane Cooper . 2024-02-18

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